Goodwe SBP SERIES User Manual

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Page 1

340-00087-01

Google PlayiOS App Store

SBP SERIES USER MANUAL

AC-COUPL ED INVE RTER

[email protected]

Page 2

6 CEI Auto Test introduction 7

4.5

4.6 DRED Connection

4.7 Earth Fault Alarm

4.8

9 Trouble shooting

4.9 Special backup application

09 10 12

13 14 15

4.2

4.3

4.4

4.10 Special Adjustable Connection

13 Maintenance

2.3 Special illustration

Page 3

1 Introduction

Before using the inverter, please read all instructions and cautionary markings on the unit and this manual. Store the manual where

it can be accessed easily.

The SBP series inverter of Jiangsu GoodWe Power Supply Technology Co. Ltd. (hereinafter referred to as GoodWe) strictly conforms to

related safety rules in design and test.

Safety regulations relevant to the location shall be followed during installation, operation and maintenance.

Improper operation may have a risk of electric shock or damage to equipment and property.

2 Important Safety Warning

Caution!

Failure to observe a warning indicated in

this manual may result in injury.

Danger of high voltage and electric shock!

Danger of hot surface!

Components of the product can be recycled.

This side up; the package must always be

transported, handled and stored in such a way

that the arrows always point upwards.

No more than six (6) identical packages may

be stacked on each other.

The SBP series inverters are bi-directional which apply to existing systems with battery to store energy. Energy produced by the PV system is used to optimize self-consumption; excess energy is used to charge the batteries, and then feed into the national grid when the PV energy is adequate. When PV energy output is insufficient to support connected loads, the system automatically discharges energy from the batteries if stored energy in battery is abundant. If the battery energy is insufficient to meet own consumption requirements, electricity will be drawn from the grid.

SBP series inverter is designed for both indoor and outdoor use.The

Figure 1-1 Basic system overview

2.1 Symbols

Product should not be disposed as

household waste.

CE Mark

Keep dry; the package/product must be

protected from excessive humidity and must be

stored under cover.

Signals danger due to electrical shock and indicates the time (5 minutes) to allow after the inverter has been turned off and disconnected to ensure safety in any installation operation.

The package/product should be handled

carefully and never be tipped over or slung.

2.2 Safety

● Installation, maintenance and connection of inverters must be performed by qualified personnel, in compliance with local electrical

standards, wiring rules and the requirements of local power authorities and/or companies (for example : AS 4777 and AS/NZS

3000 in Australia).

● To avoid electric shock, DC input and AC output of the inverter must be disconnected and wait at least 5 minutes before performing any

installation or maintenance.

● The temperature of some parts of the inverter may exceed 60℃ during operation. To avoid being burnt, do not touch the inverter

during operation. Let it cool before touching it.

● Ensure children are kept away from inverters.

● Do not open the front cover of the inverter. Apart from performing work at the wiring terminal (as instructed in this manual),

touching or changing components without authorization may cause injury to people, damage to inverters and annulment of the

warranty.

● Static electricity may damage electronic components. Appropriate method must be adopted to prevent such damage to the

inverter; otherwise the inverter may be damaged and the warranty annulled.

● If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be

impaired.

● Avoid inserting or pulling the AC and DC terminals when the inverter is running.

● In Australia, the inverter internal switching does not maintain the neutral integrity, neutral integrity must be addressed by external

connection arrangements like the example proposed in the diagram 4.9.

● In Australia, the output of backup side in switchbox should be labeled 'main switch UPS supply', the output of normal load side in

switchbox should be labeled 'main switch inverter supply'.

Refer to the operating instructions

Important

load

SBP Series

On-Grid

Solar

Inverter

Load

Meter

Grid

Battery

Wind

energy

converter

Other On-Grid

Energy Inverter

Battery

● The inverter can exclude the possibility of DC residual currents to 6mA in the system,Where an external RCD is required in addition

to the built-in RCMU, type A RCD must be used to avoid tripping。

● Installation position shall not prevent access to the disconnection means;

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Battery

● Don’t connect SBP series in the following ways: ① Back-up port should not be connected to grid; ② Back-up port should not be connected in parallel;

① ②

Load

Back-Up

On-Grid

Back-Up

③ One battery should not be connected in parallel;

③

2.3 Special illustration

2.3.1 Back-Up loads

④

④ One EzMeter used for multi inverters;should not be

⑤ One or more CTs of EzMeter connected together on the same fire cable;should not be ⑥ onnect AC generator on AC or backup side.Should not c

For Go odWe S- BP inve rters, it i s able to s upply a c ontin uous 50 00VA out put or ma x 5500VA i n less th an 10 sec onds on b ack-u p side,

to su pport b ack-u p loads. If a mbien t tempe ratur e more th an 40℃ an d long ti me off gr id run wi ll shut d own.

Acc epted h ouse lo ads for b ack-u p side in clude s: Telev ision , Comput er, Fridge, Fan , illumi natio n lamps , mic rowav e oven, el ectri c rice

coo ker, small po wer air c ondit ioner, ro uters e tc.

Una ccept ed hous e loads f or back -up sid e inclu des: hig h-pow er air co nditi oner, high -powe r water p ump, high -powe r heate rs, high -

pow er wash ma chine , hig h-pow er elec troma gneti c oven, hi gh-po wer com press ion eng ine, high -powe r hair dr ier, high -powe r dust

cle aner et c.

2.3.2 Back-Up Overload

Bat tery wi ll act a pr otect ive cha rge/d ischa rge cur rent li mitat ion und er any co nditi on as bel ow:

a. Ba ttery S OC lowe r than 1- DOD;

b. Bat tery vo ltage l ower th an disc harge v oltag e

c. Am bient t emper ature h igher t han 45℃；

d.L ithiu m Batte ry comm unica tion ab norma l.

Whe n charg e/dis charg e curre nt limi tatio n happe ns:

a.U nder on -grid m ode, batt ery cha rge/d ischa rge mig ht appe ars abn ormal ;

b.Un der off -grid m ode, Back -up sup ply wil l shut of f.

Not e: if Back up supp ly shut o ff beca use of ba ttery l ow SOC or b atter y volta ge.

2.3.3 Battery protection

a. For le ad-ac id batt eries c onnec ting wi th Good We Hybr id inve rter, the SO C is calc ulate d on inve rter si de. As lead- acid ba ttery

has va rious b rands a nd batt ery age s, the SOC c alcul ation w ill has d eviat ion fro m the rea l SOC.

b. For lea d-aci d batte ry band , the SOC c alcul ated is th e total S OC of the w hole ba nk, thu s if ther e is any un iformi ty devi ation

bet ween di ffere nt batt ery cel ls, which w ill cau se over charg e or over- disch arge on s ome cel ls, furth er will d amage t he cell (s)

and s horte n batte ry bank l ife.

c. For le ad-ac id batt eries, p lease h onest ly refe r to your ba ttery s pecif icati ons to se t Batte ry Capa city, Cha rge/d ischa rge

cur rent, Ch arge Volt age and D ischa rge Dep th etc. De fault D ischa rge Volta ge is 42V ( non-e ditab le). Uns uitab le sett ings fo r

lea d-aci d batte ries wi ll poss iblly l ead to in accur ate bat tery SO C, weak ba ttery l ifesp ain, or fu rther b atter y damag e.

d. For le ad-ac id batt eries, p lease r efer to b attery c harge v oltag e and tem perat ure pro file fo r a suita ble cha rge vol tage se tting .

Foll owed an e xampl e of a give n lead- acid ba ttery :

* Und er batt ery tem perat ure 25℃, co nstan t-vol tage ch arge at 2 .45*2 4=58. 8V, floa t charg e at 2.27 *24=5 4.48V ;

* Und er batt ery tem perat ure 40℃ , cons tant- volta ge char ge at 2.3 9*24= 57.36 V, floa t charg e at 2.23 *24=5 3.52V;

Then b atter y worki ng temp eratu re shou ld also b e under c onsid erati on to set b atter y charg e volta ge, other wise, ba ttery wi ll

pos sibll y be dama ged.

e. Plea se choo se lead -acid b atter ies, whi ch is sui table f or photo volta ic syst em, wit h highe r cycle l ife.

f. For dam age cau sed by un sitab le sett ings, bat tery ou t of warr anty, bat tery qu ality et c, it is iv nerte r-irre spons ible.

For de tails, pl ease re fer to ba ttery u ser man ual.

2.3.4 Lead-Acid Batteries Used in Hybrid system

2.3.5 Statement on Wiring Connection in SPLIT Grid System

In SP LIT gri d syste m, there i s a solut ion to ma ke hybri d inver ter wor k under o n-gri d condi tion, bu t he expo rting p ower an d load

pow er migh t be inac curat e as the no minal h ybrid i nvert er outp ut is 230 V and the re coul d be loads o f both 11 0V and 22 0V.

03 04

Grid-tied inverter cannot set 0 exporting, otherwise S BP cannot enter charging mode.

g.If install the lead-acid batteries,please contact the GoodWe Service Center first([email protected])

i.For Lead-Acid batteries, we do not have temperature compensation. Customers need set battery charge voltage based on the real working temperature.

h.Do not provide the warranty if unconfiremed.

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05 06

Figure 3.3-1

Mounting location should be selected based on the following aspects:

● The install

method and mounting location must be suitable for the inverter's weight and

dimensions.

● Mount on a solid surface.

● Select a well ventilated place sheltered from direct sun radiation.

● Install vertically or tilted backward by max 15°. The device cannot be installed with a sideways tilt. The connection area must point

downwards. Refer to Figure 3.3-1.

3.3 Selecting The Mounting Location

●

● For the convenience of checking the LED lights and possible maintenance activities, please install the inverter at eye level.

● Inverters should NOT be installed near inflammable and explosive items. Any strong electro-magnetic equipment should be kept

away from installation site.

● Product label and warning symbols shall be clear to read after installation.

● Please avoid direct sunlight, rain exposure, snow lay up when installing.

In order to achieve optimal performance, the ambient temperature should be lower than 45 °C.

Direct Sunlight

Rain Exposure

Snow Lay up

No direct sunlight

No Rain Exposure

No Snow Lay up

3.1 Packing List

3 Installation

Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. You should have received the following items inside of package:

Wall-mounted

Bracket×1

Inverter×1

Battery cover × 1

Battery terminal × 2

User Manual×1

User

manual

Fast Installation x 1

Wi-Fi Configuration×1

Wi-Fi

Configuration

Fast

Installation

Expansion Bolts×6

Hexagon head

screw × 2

Pan head screw × 12

3.2 Product Overview

2. External Wi-Fi module

3. Meter&EMS communication port

4. BMS&DRED communication port

5. Back-Up port

6. On-Grid port

7. LED display

8. Air vent

PE terminal × 1

Battery input

AC cover × 1

AC terminal × 6

7 8

9.Wi-Fi Reset/Reload Button

Magnetic ring×2

EzMeter × 1

Single phase EzMeter Three phase EzMeter

● Depending on your order, we have three-phase EzMeter for three-phase grid-tied inverters and single-phase EzMeter for single-phase grid-tied inverters.

Waterproof terminal x 1

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o B a ttery

To Battery communication cable

To EzMeter communication cable

House

Grid

500mm

Left & ri ght 500 mm

300mm

500mm

300mm

o B a ttery

EzMeter

Main breaker

Sub

breaker

For ith three phase EzMeter, system connection diagram as below：three phase grid systems w

For ith single phase EzMeter, system connection diagram as below：single phase grid systems w

To Battery communication cable

To EzMeter communication cable

300mm

ing

on both

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Note:

GW5000S-BP

GW3600S-BP

Single capacitive loadpower 1kVA,

50A

using

indoors,

for

Goo dwe's p roduc t speci ficat ion.

wit h a

inver ter is safe to di sconnect

please

to the left hand side of

Figure 4.2.2-1.

6~8 N.m)

40A

1 1

Page 8

GW5000S-BP

GW3600S-BP

Siz e

10~ 12mm

6mm

App rox.1 0mm

Ext ernal dia meter

of the wire

Sec tiona l area of con ducti ng mate rials

Len gth of ba re wire

5000VA

32A/30mA

The terminal can be connected to earth wire.

House Grid

3680VA

25A/30mA

GoodWe's pro duct specificati on.

not in excess of 10 Ohm.

as the figures sho ws

Figure4.2.3-4 Figure4.2.3-5

Figure4.2.3-6 Figure4.2.3-7

grid terminal

back-up terminal

L—line N---neutral PE---earth

cable core section after crimp

pan head screw

*Neutral conductor shall be blue, line conductor shall be black or brown (preferred), protective earth bonding line shall be yellow-green.

*The AC line construction shall be such that if the cord should slip in its anchorage, placing a strain on conductors, the protective earthing

conductor PE line is longer than L and N.will be the last to take the strain. such as the

An ea rth wir e termi nal is se t on the ri ght sid e of the in verte r. It sha ll be con necte d to eart h wire.R efer to Fi gure 4. 2-4.

2 2

Figure4.2-4

2~2.5 N.m

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BMS port is used for communication with lithium battery and can be used for both CAN and RS485 communication protocols. RS485 port is used for communication with expansion devices.

There are two pre-made cables onnected to SBP inverter, one cable is 3m which is marked "To Battery" should be connected to Li-battery communication port, the other cable is 10m which is marked "To EzMeter" should be connected to EzMeter.If not using the battery communication and SBP inverter is installed outside，please take out the "To Battery" cable by removing the communication cover, then put the communication cover back and install the waterproof terminal. The“To Meter”communication cable attached on the inverter can be extended to max 100m, but for "to battery" cable, we do not suggest any extension.

Lithium Battery

To Battery

4.5 Wi-Fi Reset & Reload

Wi-Fi Reset & Reload only apply to WiFi connection problems, such as 'can't find the inverter WiFi signal' or 'WiFi configuration problem'.

Wi-Fi Reset means restarting the Wi-Fi module.

Wi-Fi Reload means making the Wi-Fi module to the default factory setting.

● press the touch switch, then LED Wi-Fi displays once a second flicker, Wi-Fi reset is Short (about 1s) successful. Refer to Figure 4.5-1.

●Long press(more than 3s) the touch switch, then Wi-Fi reload is successful.

Refer to Figure 4.5-1.

For three phase grid systems with three phase EzMeter,please snip the "To EzMeter" communication cable,then EzMeter communication

cable should be as per the installation diagram.

10m

if constart blink, connection ok.

lithium battery

④

(Type 2)

Color

EzMeter port No.

Orange/white

NC NC

8 NC NC

Orange Green/white Blue Blue/white Green Brown/white Brown

① To lithium battery

communication cable ② To EzMeter communication

cable

①

②

① ②

④

③

Single phase EzMeter

③

Three phase EzMeter

①

②

Connect to 7&8 port on EzMeter

For lithium battery, connect to CAN port on battery

④

③

Connect to RS485 port on EzMeter

For lithium battery, connect to CAN port on battery

④

③

House

Grid

Inverter is on grid side

⑥

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1.DRED connection is only available for Australia and New Zealand

2.Supported DRM commands:DRM0,DRM1,DRM2,DRM3.DRM4,DRM5,DRM6,DRM7,DRM8

4.8 System Connection Diagram for Australia

Switch Board

Grid

Back-Up

Goodwe SBP series

Hybrid Inverter

48V

Battery

RCD

Main

Switch

E-N Link

Normal Loads

Grid

Ezmeter

Back-Up

Loads

RS-485

4.7 Earth Fault Alarm

15 16

4.6 DRED Connection

4.6-1

NOTE：

6-pin terminal is used to make connection to DRED device. If DRED device is not available, please keep it

not connected.

Pull out the 6-pin terminal from the socket in the cabinet and take off the resistor which is fixed in it. Cable should be connected as

Figure4.6-1.

123456

to ensure the cable is not pulled

4.9 Special Back-up Connection

If the SBP unit needs maintenance, then just switch SP3T to position 3 as shown above. Thus the loads will be supplied by grid (loads

supply will not be cut off).

Back-up

On-grid

1 2 3

SP3T

1:Loads are supplied from back-up side 2:Loads are not powered 3:Loads are supplied from grid side

4.9 special backup application

The in verte r compl ies wit h IEC62 109-2 1 3.9.W hen ear th faul t occur s,the fa ult ind icato r LED on fr ont cov er will l ight up

and t he inve rter wi ll emai l the fau lt info rmati on to cus tomer.

Page 11

17 18

7 LED Lights Illustration

SYSTEM BACK-UP COM BATTERY GRID ENERGY Wi- FAULTFi

ON = SYSTEM IS READY

BLINK = SYSTEM IS STARTING UP

OFF = SYSTEM IS NOT OPERATING

ON = BACK-UP IS READY / POWER AVAILABLE

OFF = BACK-UP IS OFF / NO POWER AVAILABLE

ON = BATTERY IS CHARGING

BLINK 1 = BATTERY IS DISCHARGING

BLINK 2 = BATTERY IS LOW / SOC IS LOW OFF = BATTERY IS DISCONNECTED / NOT ACTIVE

ON = GRID IS ACTIVE AND CONNECTED

BLINK = GRID IS ACTIVE BUT NOT CONNECTED

OFF = GRID IS NOT ACTIVE

ON = CONSUMING ENERGY FROM GRID / BUYING

BLINK 1 = SUPPLYING ENERGY TO GRID / ZEROING

BLINK 2 = SUPPLYING ENERGY TO GRID / SELLING

OFF = GRID NOT CONNECTED OR SYSTEM NOT OPERATING

ON = Wi-Fi CONNECTED / ACTIVE

BLINK 1 = Wi-Fi SYSTEM RESETTING

BLINK 2 = Wi-Fi NOT CONNECT TO ROUTER

BLINK 4 = Wi-Fi SERVER PROBLEM

OFF = Wi-Fi NOT ACTIVE

ON = FAULT HAS OCCURRED BLINK = OVERLOAD OF BACK-UP OUTPUT / REDUCE LOAD

OFF = NO FAULT

SYSTEM

BACKUP-

COM

BATTERY

GRID

ENERGY

Wi-Fi

FAULT

INDICATOR EXPLANATION

STATUS

Green Blue Yellow RedGreen Blue Blue Yellow

ON=BMS AND METER COMMUNICATION OK

BLINK1= METER COMMUNICATION OK, BMS

COMMUNICATION FAIL

BLINK2= BMS COMMUNICATION OK, METER COMMUNICATION FAIL

OFF= BMS AND METER COMMUNICATION FAIL

SBP Series inverter has no LCD screen, it can be controlled via the APP software

(EzManage). For iOS Systems, please go to AppStore to search for "EzManage", then

download and install it. For Android Systems, please go to Google play to search for

"EzManage", then download and install it. Besides, it can be also installed by scanning

the QR code on the back cover of this manual .

When SBP hybrid inverter is working, please use mobile devices to select the SSID of

inverter (Factory defaults is Solar - Wi-Fi, and initial password is 12345678. If any

questions, please refer to Wi-Fi Configuration). After accessing inverter's Wi-Fi network,

you can open the App then configure and monitor the SBP system.

5 EzManage Illustration

The PV Auto Test function of CEI is integrated in EzManage App. For the detailed operation of this function, please check

instructions on EzManage App.

6 CEI Auto Test/Power limit function Introduction

You can set Power limit function by EzManage APP. For the detailed operation of this function, please check

instructions on EzManage App.

Note:

If Solar-Wifi not connect to internet, or just connect Solar-Wifi directly to your smart phone, then led status on inverter is not referrible.

4.11 Special Adjustable Setpoints

The in verte r has fie ld adju stabl e funct ion,s uch as tr ip poin ts,tri p times, re conne ct time s,act ive and i nvalid o f QU curv e,PU cur ve.

It is a djust able th rough s pecia l softwa re ,if yo u want to u se it ,pl ease co ntact w ith aft er sale s.

The me thods d ocume nt of usi ng the so ftwar e can down load fr om good we webs ite or co ntact w ith aft er sale s.

Page 12

8 Work Modes

SBP series inverters have the following main work modes based on different conditions:

Mode1： EzMeter power>0W，excess energy is used to charge the battery，and any remaining energy is delivered to

the grid.

Mode2： EzMeter power<0W,battery energy is used for local loads

first,the grid also can supply when the battery capacity is not enough.

Mode3： If the grid is faulty or there is no grid, the system can still work, batteries supply energy for local loads.

Mode4： The battery can be charged by the grid, time and power of battery charging can be set up flexibly.

9 Trouble shooting

Q/A and Trouble Shooting on SBP

(+/-) not reversed

PLEASE CHECK THE FOLLOWING ITEMS AT THE FIRST INSTALLATION, MAKE SURE EVERYTHING IS WORKING. OR PLEASE STOP INVERTER SYSTEM TILL EVERY THING CONFIRMED FINE OR CONTACT GOODWE.

Checking Items Checking Description

Check items before SBP

start-up

Battery connection Confirm the connection between SBP

and battery : polarity ( +/-) not reversed

AC OUTPUT Connection

power

Back-up to loads

: polarity

Confirm

ON-GRID

connected

and

grid

not reversed

EzMeter / CT

connection

Make sure EzMeter & CT connected between house loads and grid. and follow

the House

→

Grid direction sign on CT.

Checking items when start up system

CT & EzMeter

connection direction

BMS Communication

Checking details：

1. Check if the COM led on EzMeter triple blinking or not.

2. Or connect Solar-Wifi, check in EzManage App (“Parameters”) if EzMeter COM state is “OK” or not. If COM LED does not blink, or show “NG” on App, then please check the connection between EzMeter and SBP, like:

1. RJ45 port broken or not;

2. Communication cable looses or broken?

3. EzMeter should connect to SBP RS485 port. If everything is Ok, but problem still there, please contact GoodWe after-sales services.

EzMeter Communication check

NOTE: No need to check this, if using a Lead-acid battery. For lithium battery, please check following: Connect Solar-Wifi, check on EzManage APP (Parameter >>> Battery) if BMS status shows “BMS Communication OK” or not. If APP BMS Status on APP says“BMS Communication Failure”, please reboot SBP. if problem is still there, please check further: a. Check on EzManage APP (Basic Setting) if Battery type is right what you have or not, if not right, please set it right in “Basic Setting” b. Connection between battery and SBP is OK or not; c. communication cable looses or broken? d. RJ45 port/cables broken or not; If everything is Ok, but problem still there, please contact GoodWe aftersales services.

1. Turn off PV and open Loads, check if R-P led is solid or not. If “R-P” not solid, please check a. if CT or EzMeter connected in a wrong direction (the arrow on EzMeter & CT should point to grid);

b. if connection between EzMeter power supply (port 1 and 4 on EzMeter) is OK or not. If both are OK but problem still there, please contact GoodWe after-sales services.

Battery

Page 13

Problems During Operation

Problems Solutions

Battery settings on APP

1. For Lithium batteries: connect Solar-Wifi, check on EzManage APP (Parameter >>> Battery) if Battery Mode is right for your requirements. If not right, please change it to the correct mode in “Boost settings”

2. For lead-acid :batteries All the settings should comply with the parameters of the battery (GoodWe do not suggest the settings for lead-acid batteries)

1. Make sure the voltage of battery is higher than 48V, otherwise battery cannot start SBP up. If battery voltage is OK, but problem still there, please contact GoodWe after-sales services.

SBP not starting up with ONLY battery connected

SBP Battery not discharging when Pmeter<-150W.

Check items:

1. Communication between SBP and EzMeter is OK or not;

2. Make sure Meter power is higher than 150W? a. SBP/battery will not discharge continuously unless Meter Power is higher than 150W; b. If Meter Power is higher than 150W, but SBP/Battery still not discharge, then please check Ezmeter & CT connection and direction;

1. Make sure SOC is higher than 1-DOD ; Or if battery discharged to below 1-DOD, than battery will only discharge again when SOC charged to 20%+(1-DOD)/2 and SOC >105%-DOD(if need restart the system)

battery discharge immediately, customer can

2. Check on APP if it is set as charge time, during charge time, battery will not discharge (battery will charge preferentially during coincident time of charge/discharge) If everything is OK, but problem still there, please contact GoodWe after-sales services.

SBP/Battery not charging when Pmeter>150W

Check items:

1. Check if charge voltage is properly set

2. Check if it is set as only discharge time.

3. Check if battery is fully charged or not, or battery voltage reachs “charge voltage” or not. If everything is OK, but problem still there, please contact GoodWe after-sales services.

Q&A (Questions and Answers)

Big Power fluctuation on Battery charge/discharge

Check items

1. Check if there is a fluctuation on load power;

2. Check if there is a fluctuation on Meter power on GoodWe Portal. If everything is OK, please contact GoodWe after-sales Services.

Check items:

1. Make sure BMS works OK. if not, please try to restart SBP, and check the connection (for lithium batteries);

2. Check if EzMeter & CT are connected in the right position and to right direction as on the user manual;

1. Battery does not charge

About OutPut Power Limit

Cannot see Solar-WiFi signal on mobile devices

Battery change between Charge/discharge continually.

Check items:

1. Make sure battery settings are saved successfully;

2. Check if there is a fluctuation on Meter power on GoodWe Portal If Meter power is stable but problem still exists, please contact GoodWe services.

Questions

Answers

“Battery Activate” function

Only use battery when grid is OFF

On Portal, SOC has a sudden jump up to 95%?

1. Can set on APP the max output power to grid;

2. If Output Power Limit set as 0W, then 100w max can be still exported to grid.

1. Open or close it on EzManage APP;

2. Used to activate battery when battery is discharged completely;

3. Only used when there is no battery charge.

1. On APP, Open off-grid output function and backup function;

2. Set charge time as 00:00-23:59, discharge time as default

1. Happened on Lead-acid battery or when BMS communication NG on lithium battery;

2. If battery charge current is keep lower than floating charge current set on APP for 30mins, SOC will be reset to 95% compulsively;

Battery cannot charge to 100%

1. For LG batteries, it will stop charging at SOC 95%. This is normal for LG batteries.

2. Battery will also stop charging when battery voltage reaches charge voltage set on EzManage APP.

1. Solar- signal will disappear when SBP is connected to the internet; if WiFi need to change settings, it can be connected to the customer's router to change.

2. If you cannot see wifi signal and cannot connect to router, then please try to reload wifi (refer to SBP user Manual)

3. If you still cannot find wifi signal, then restart SBP(disconnect everything including battery and AC.) If you cannot find Solar- after all these steps, please contact GoodWe after-WiFi sales services.

21 22

Page 14

Cannot save settings on EzManage APP

1. Make sure you connected to solar-wifi (make sure no other devices connected) or router (if connected Solar-wifi to router) and on home page it shows connection OK.

2. Make sure SBP is under waiting mode (on APP) before you change any settings on EzManage APP ---- disconnect grid/load/battery, only leave PV connected and then restart SBP till you see work mode as wait on APP. If all these steps do not help, please contact GoodWe services.

1. For lithium batteries, please make sure BMS communication is OK;

2. Please check if battery voltage is lower than discharge voltage set on APP

3. Make sure no short-cut on Battery connection side.

Battery switch trip

Lithium battery connection

Limitation on Backup Loads

NOT ALLOWED connection

For connection of Ezconverter/battery and SBP, please refer to battery connection SOP, chose right battery brand and fill in battery capacity value.

1. For Inductive Loads (like Air conditioner/wash machine/drill), the max power for each load should be lower than1.5KVA , total power lower than 2.5KVA

2. For Capacitive Loads, the total max power should be lower than 3KVA

1. Back-up side connected to grid; or backup side connected in parallel;

2. Battery connected to grid;

Battery configuration

1. Lithium battery must connect to BMS communication;

2. Nominal voltage for Lead-acid battery is 48V, max charge voltage 60V;

3. For example, serial connection of 4*12V 100Ah lead-acid battery, the capacity will still be 100Ah.

An error message will be displayed on the APP if a fault occurs. Table 8-1 is the Description of Error Message

10 Error Messages

Error message

Utility Loss

Fac Failure

Over Temperature

Relay-Check Failure

DC Injection High

EEPROM R/W Failure

SPI Failure

DC Bus High

AC HCT Failure

Vac Failure

Battery Over Temperature

Battery Under Temperature

Battery Cell Voltage Differences

Battery Over Total Voltage

Battery Discharge Over Current

Battery Charge Over Current

Battery Under SOC

Battery Under Total Voltage

Battery Communication Fail

Battery Output Short

Description

Grid disconnected

Grid frequency no longer within permissible range

Overtemperature on the case

Relay self-checking failure

Overhigh DC injection

Memory chip failure

Internal communication failure

Overhigh BUS voltage

Output current sensor failure

Grid voltage no longer within permissible range

Battery Over Temperature

Battery Under Temperature

Li-Ion Battery Cell Voltage Differences

Li-Ion Battery Over Total Voltage

Battery Discharge Over Current

Battery Charge Over Current

Battery Capacity Low

Battery Under Total Voltage

Battery Communication Fail

Battery Output Short

Over Load

Back-up Output Over Load

Page 15

: For lea d-aci d batte ry, defau lt char ge curr ent is 0. 15C, whi ch can be c onfig urabl e up to 0.5 C by APP EzM anage a nd can not exc eed 75A /100A . C sho ws the ba ttery c apaci ty, so for a 10 0Ah capa city, the d efaul t charg e curre nt is 0.1 5 * 100 A = 15A. For Li -Ion ba ttery, di schar ge and cha rge cur rent fo llows t he comm and of BM S which d oesn' t excee d 100A.

11 Technical Parameters

347*432*190

Wall Bracket

Outdoor & indoor

External Environment Pollution Degree

Cooling

Noise (dB)

User Interface

Interface With BMS

Interface With Meter

Weight (kg) Size (Width*Height*Depth mm）

Mounting

Certifications & Standards

Environment Category

Standby Self Consumption (W)

Topology

Safety Regulation

EMC

Natural Convection

<25

LED & APP

RS485; CAN

RS485

High Frequency Isolation

IEC 62477-1, IEC 62040-1

EN 61000-6-1, EN 61000-6-2, EN 61000-6-3, EN 61000-6-4,

EN 61000-4-16,EN 61000-4-18,EN 61000-4-29

18.5

Grade1、2、3

Technical Data

GW3600S-BP

Li-Ion or Lead-acid

100~2000

3-stage adaptive with maintenance

230

50/60

22.8

~1 (Adjustable from 0.8 leading to 0.8 lagging)

Single phase

GW5000S-BP

5000

50/60 (±0.2%)

<3%

Battery Input Data

Battery Type

Nominal Battery Voltage (V)

Max. Charging Voltage (V)

Max. Charging Current (A)

Max. Discharging Current (A)

Charging Mode for Li-Ion Battery

Charging Mode for Lead-acid Battery

AC Output Data (On-grid)

Nominal Apparent Power Output to Utility Grid (VA) Max. Apparent Power Output to Utility Grid (VA)

Nominal Ouput Frequency (Hz)

Nominal Output Voltage (V)

Max. AC Current Output to Utility Grid (A)

Max. AC Current From Utility Grid (A)

Output Power Factor

Output THDi

AC Overvoltage Category

AC Output Data (Back-up)

Max. Output Apparent Power (VA)

Peak Output Apparent Power (VA)

Automatic Switch Time(ms)

Nominal Output Freqency (Hz)

Max. Output Current (A)

Output THDv (linear load)

≤60 (Configurable)

5000

3680

5500, 10sec

4416, 10sec

<10

Efficiency

Max. Efficiency

95.5%

<15

Battery Capacity (Ah)

Grid Connection

<3% @Nominal Output

Nominal Output Voltage (V)

230 (±2%)

-25~60

0~95%

General Data

Operation Temperature Range (℃)

Relative Humidity

Moisture Location Category

4K4H

Grid Regulation

AS/NZS 4777.2:2015，G83/2 G100，CEI 0-21,EN 50438 VDE-AR-N 4105,VDE 0126-1-1

Protection

Operation Altitude (m）

Communication With Cloud

Protection Degree

Li-Ion or Lead-acid

100

75 100

100~2000

Self-adaption to BMS

5000

9200

Max. Apparent Power from Utility Grid (VA)

Category III

230

50/60

3680

7360

<10

16 22.8

4000

Wi-Fi

IP65

[1]

[2]

[4]

[3]

[5] [5]

[6]

Battery Over current Protection(A)

Battery Backfeed Current(A)

125

AC Over Current Protection(A)

AC Backfeed Current(A)

AS/NZS 4777.2:2015，G59/3，G100 CEI 0-21,EN 50438,VDE-AR-N 4105 VDE 0126-1-1

Storage Temperature (℃)

-30~65

Note：the equiment can be only connected to the Grid type TN-C-S.

Zref :

RA = 0, 24 ; XA = j 0,15 a t 50 Hz; RN = 0, 16 ; XN = j 0,10 a t 50 Hz.

Protective class

Output I Current (peak and duration)nrush Maximum output fault current

(peak and duration) Input Current Inrush (peak and duration)

60A 5us

70A 3s

<100A 20us

Output I Current (peak and duration)nrush

Maximum output fault current (peak and duration)

Back-up Over Current Protection(A)

60A 5us

70A 3s

Anti-islanding Protection

Integrated(AFD)

Output Over Current Protection

Output Short Protection

Output Over Voltage Protection

Integrated

Integrated Integrated

Page 16

12 Certificates

Note

Overvoltage category definition

Category I : applies to equipment connected to a circuit where measures have been taken to reduce transient overvoltage to a

low level.

Category II : applies to equipment not permanently connected to the installation. Examples are appliances, portable tools and

other plug-connected equipment;

Category III: applies to fixed equipment downstream of and including, the main distribution board. Examples are switchgear

and other equipment in an industrial installation;

Category IV: applies to equipment permanently connected at the origin of an installation (upstream of the main distribution

board). Example are electricity meters, primary overcurrent protection equipment and other equipment connected

directly to outdoor open lines.

Environment category definition

Outdoor : the ambient air temperature is -20~50°C, Relative humidity range is 4 % to 100 %, applied to PD3

Indoor unconditioned: the ambient air temperature is -20~50°C, Relative humidity range is 5 % to 95%,applied to PD3

Indoor conditioned: the ambient air temperature is 0~40°C, Relative humidity range is 5 % to 85%,applied to PD2

Pollution degree definition

Pollution degree 1: No pollution or only dry, non-conductive pollution occurs. The pollution has no influence.

Pollution degree 2: Normally only non-conductive pollution occurs. Occasionally, however, a temporary conductivity caused by

condensation must be expected.

Pollution degree 3: Conductive pollution occurs, or, dry, non-conductive pollution occurs which becomes conductive due to

condensation which is expected.

Pollution degree 4: Persistent conductive pollution occurs, for example, the pollution cause by conductive dust, rain and snow.

Moisture parameters

Level

Temperature Range

Humidity Range

3K3

0~+40℃

5%~85%

4K2

-33~+40℃ 15%~100%

4K4H

-20~ +55°C 4%~100%

Moisture location category definition

G100 AS/NZS 4777.2:2015 IEC 62477-1 IEC 62040-1 CEI 0-21 VDE 0126-1-1

VDE-AR-N 4105

tuv-sud.com/ ps-cert

Pro

u c

t ion

monitor

ype

tested

13 Maintenance

: Under off-grid mode, battery capacity should be more than 100 Ah. Under on-grid mode, battery capacity could be less than 100Ah.

: 21.7A for AS4777.2

: Can be reached only if using Lead-acid batteries or Li-Ion batteries output power is greater than the load power, the inverter will shut down.

[2]

[3]

[4]

[5]

For lead-acid or gel batteries connected in hybrid system, there will be a deviation on SOC calculation, and will have a SOC jumping

change shown on portal or APP.

[6]

For a total off-grid system or long time absence of grid, battery will probably over-discharge, or drained out. We do not recommend a

totally off-grid system

Hea tsink : ple ase use t owel to c lean th e heats ink onc e a year; Torqu e: pleas e use tor que wre nch to ti ghten t he AC and ba ttery t ermin al wiri ng conn ectio n once a ye ar; Foll owed 4. 2 and 4.3 t orque i nstru ction . DC sw ith: che ck the DC s witch r egula rly, acti ve the DC sw itch 10 t imes in a r ow once a y ear. oper ating t he DC swi tch wil l clean t he cont acts an d will ex tand th e life of t he DC swi tch. Wate rproo f cover s: check i f water proof c overs o f RS485 a nd USB po rt is fas ten onc e a year.