GN Netcom Netcom GN 9330, GN9350 User Manual
ENG Guide for additional functions
GN Netcom (UK) Ltd.
Sales offi ce
Runnymede House
96/97 High Street, Egham
Surrey TW20 9HG
United Kingdom
Tel: + 44 (0) 1784 220140
Fax: + 44 (0 ) 1784 220141
www.gnnetcom.com
GN Netcom, Inc.
77 Northeastern Boulevard
Nashua, NH 03062
USA
Tel: (800) 826 4656
Tel: +1 603 598 1100
Fax: +1 603 598 1122
www.gnnetcom.com/US/EN
©2005 GN Netcom • All rights reserved
GN 9350/GN 9330/GN 9330 USB
Guide for additional functions
This Guide for additional functions supplements the GN 9350/GN 9330/GN 9330 USB
Guides for basic set-up and use. It provides instructions and information on the GN 9350’s/
GN 9330’s/GN 9330 USB’s additional functions, features, accessories and maintenance.
The Guides for basic set-up and use provide the basic instructions for setting up and using
your GN 9350/GN 9330/GN 9330 USB.
This Guide for additional functions contains information common to the GN 9350,
GN 9330 and GN 9330 USB. Each subchapter is clearly marked
GN 9330 USB
simply have a wire-frame box and no grey fi ll, i.e.
, to which products they concern. When the feature does not apply, it will
GN 9350 GN 9330
GN 9350 GN 9330
GN 9330 USB
1. Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Setting up
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 Headset port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 Default Outbound Call mode
2.3 Connecting to the GN 1000 RHL (Remote Handset Lifter) (GN Netcom accessory)
2.4 Connecting to external OLI (GN Netcom accessory)
2.5 LCD display
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.5.1 Transmit volume
2.5.2 Hookswitch selection
2.5.3 Range/power selection
2.5.4 Sound mode selection
2.5.5 Protection level selection
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
. . . . . 4
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3. Wearing styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.1 Headband wearing styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Neckband wearing styles
3.3 Ear hook wearing styles
3.4 Changing wearing styles
3.5 Receive volume button reorientation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
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4. Operating the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Making/ending calls via telephone with RHL function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.2 Answering calls via telephone with RHL function
4.3 Conference calling
4.4 Emergency calling via VoIP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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4.5 Switching a call from headset to desk telephone handset
4.6 Switching a call from desk telephone handset to headset
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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4.7 New master headset pairing to base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5. Use with DECT cordless telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6. Replacing battery pack (GN Netcom accessory)
. . . . . . . . . . . . . . . . . . . . . . . . . . 14
6.1 Adding extra battery charging facility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6.2 Replacing battery pack
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7. Audio and visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7.1 Headset’s audio indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7.2 Headset’s visual indicators
7.3 Base’s visual indicators
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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8. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
9. Maintenance, safety and disposal
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1. Product information
The GN 9350/GN 9330/GN 9330 USB are fully wireless, robust headset solutions. They all
share hands-free working effi ciency, wireless mobility, useful features, and many customizing
and accessory options.
Below is an overview of the primary features and functions offered within each model
number:
Comparison of features by model type
Features: GN 9350 GN 9330 GN 9330 USB
Desk telephone connectivity • •
VoIP/ USB connectivity ** • •
GN 1000 RHL enabled • •
Electronic hookswitch enabled •
Display for set-up •
Adjustable range •
Sound refi nement (DSP) •
Conference call •
On-line indicator connectivity • • •
DECT/GAP enabled* •
* not applicable for US version
** for connecting to your PC, the headsets only work with the Windows 98 (SE), Windows 2000 and
Windows XP operating systems.
Important: When using your GN 9350 or GN 9330 USB with a VoIP application, consult the
application’s user manual for complete information and instructions, or visit our web site
www.gnnetcom.com/gn9300/support.
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2. Setting up
This section contains set-up and connection instructions for your headset’s accessories and
optional functions.
Note: Your Guide for basic set-up and use contains the primary set-up and connection instructions.
GN 9350 GN 9330
GN 9330 USB
2.1 Headset port
If your telephone has a port for headset, it is recommended to leave the handset cord in the
telephone. Connect the telephone’s headset port to the telephone port on the base. This will
enable you to use the call button on your telephone, if there is one, and will limit the number
of cords coming out of your base.
GN 9350
GN 9330 GN 9330 USB
2.2 Default Outbound Call mode
The base is default set for telephone use. If you want to use your VoIP application as default
calling media, press the USB
press the Telephone
GN 9350 GN 9330
GN 9330 USB
button for 5 seconds. If you want to change it back again,
button for 5 seconds
2.3 Connecting to the GN 1000 RHL (Remote Handset Lifter)
(GN Netcom accessory)
You may purchase a GN 1000 RHL as an accessory, which lets you answer and end telephone
calls while away from your desk. Please contact your vendor or visit
www.gnnetcom.com/gn9300/support for further details.
To connect your GN 1000:
1. Mount the GN 1000 to your telephone as described in
its user manual.
2. Plug RHL’s connection cord into headset base’s AUX port.
The GN 9350 enables you to use electronic hookswitch
(EHS) to answer and end calls while away from your desk.
Feature is described in section 2.5.2.
The remote answering and ending of calls is also available on
certain softphone/VoIP applications.
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GN 9350 GN 9330 GN 9330 USB
2.4 Connecting to external Online Indicator (OLI) (GN Netcom accessory)
An external online indicator (accessory) can be placed on your desk or near your telephone to
indicate when you’re on a call.
To connect to an external OLI: Plug cord from OLI to base’s OLI port.
GN 9350
GN 9330 GN 9330 USB
2.5 LCD display
Your base unit has a LCD display and display control with which you control 5 settings:
Transmit volume setting
Hookswitch selection
Range/power selection
Sound mode selection
Protection level selection (IntelliTone®)
Navigation and markers
Navigate through the LCD display’s 5 menus horizontally using the display control’s34 arrows. Within each of the 5 menus, navigate vertically with the display control’s
Press the OK button to confi rm a specifi c choice/value within the 5 different menus. A star (*)
beside a selected choice/value indicates the current setting.
5
Default/start position
The LCD display is always on and ready to use. The permanent default/start position for the
LCD display is the leftmost transmit volume setting
this default/start position, if not operated for 30 seconds.
Within each of the 5 menus, there is also a factory-set default. This default remains until you
change it. The last selected choice/value (within each of the 5 menus) is always displayed in
the fi rst line of its menu.
. The LCD display will always revert to
Changing the settings
2.5.1 Transmit volume
The transmit volume must be adjusted properly so your voice is heard clearly.
If you haven’t already adjusted the transmit volume during your initial setting up, do so now
by completing the following:
1. Put on headset.
2. Use
to locate transmit volume menu on base display.
34
6
arrows.
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