How it Works
GN Netcom
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9p23
User Manual
36 pgs573.86 Kb0

GN Netcom 9p23 User Manual

Ascom
Ascom® Wireless Solutions
9p23 portable handset
User guide
MkI software release R4B, MkII software release R2D
Contents
About The 9p23 Portable Handset User Guide
The Ascom 9p23 portable handset user guide is organized according to the sections listed below:
Important safety information. Safety considerations for using electronic products.
Guidelines for safe and efficient use. Recommendations for best performance for 9p23 portable handset.
Battery information. Useful information about the 9p23 portable handset rechargeable batteries.
Getting started. How to prepare your 9p23 portable handset for use.
Get to know the 9p23 portable handset. Features and functions available on the 9p23 portable handset.
Basic operation. Placing and answering calls, Speed Dial, volume control, and microphone Mute during a call.
Enhanced Digital Integration operation. Routine operations and features of this configuration.
Mobility Server operation. Routine operations and features in supported installations.
In Call Menu operation. Menu functions of the 9p23 portable handset during an active call.
Using In Call Menu features. Descriptions of features such as transfer, hold, and conference.
Menu options. Access and navigation of the 9p23 portable handset menus and options.
Menu Descriptions. Menus and settings available on the 9p23 portable handset.
3
3
Short Message Service. Information about text messages and user options for systems configured for SMS.
Mobile Data Services. Transmission of mobile data to other wireless devices or systems.
Advanced Nurse Call System Integration. Functions and options when integrated with a nurse call system.
Custom ring tones. How to program custom ring tones.
Problems you can solve. Troubleshooting reference table.
Note on Illustrations
Handset display illustrations are approximations of the actual 9p23 portable handset display. Illustrations of handset displays indicate selected submenu categories with brackets, as represented here: <Language>.
Guidelines For Safety And Efficiency
4
Please observe all necessary safety precautions when using the 9p23 portable handset.
Save this manual. It includes important safety information and operating instructions. Save all instructions for future reference.
Before using the 9p23 portable handset, please follow the operating instructions and adhere to all warnings and safety precautions located on the product and in the user guide.
Do not expose the handset to extreme temperatures.
Do not expose the handset to open flame.
Do not allow heavy objects to fall on the handset.
Do not use auxiliary equipment with the 9p23 portable
handset which is not exclusively recommended by the manufacturer. The use of any auxiliary equipment not recommended by the manufacturer may result in fire, electric shock, or injury, and will void the warranty.
Connect AC (power supply) to the desktop battery charger only to designated power sources as marked on the product.
Remove the electrical cord from an outlet by pulling gently on the AC adapter, not by pulling the cord.
Position the electrical cord to the AC power supply where it is least likely to be subjected to damage or stress.
Unplug the battery charger from a power source before cleaning the handset to reduce risk of electric shock.
Use a soft cloth to clean the handset.
Danger! Never alter the AC cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician. Improper connection increases the risk of electric shock.
Do not attempt to disassemble the handset. Doing so will void the warranty. Service should be performed only by authorized service centers. The 9p23 handset does not contain consumer serviceable components.
Do not allow children to play with the product packaging material as some materials may present a choking hazard.
Chemical resistance
The alpha and numeric characters printed on the exterior of the 9p23 handset have been tested and found resistant to chipping, fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration. The following chemicals have shown no harmful effect:
• 3% Hydrochloric Acid
• M-alcohol (70% Methylated Ethanol)
• 60% Chlorhexidin 0.5mg/ml
The glass which covers the 9p23 portable handset display is classified as “hard coat grade” and has not shown any degradation when exposed to the following chemicals:
• Methyl Alcohol (50%)
• Ethyl Alcohol (50%)
• Soap Aqua Solution
• Toluene
• Acetone*
• Benzene
• Ethylene Dichloride
Important: Read this information before using your 9p23 portable handset.
This portable handset is one of the most innovative products ever developed. With it, you can maintain connectivity to traditional phone services while remaining mobile around the work environment. For the safe and efficient operation of your handset, observe the guidelines in this manual. Your portable handset is a radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) energy. The handset operates in the frequency range of 1920 to 1930 MHz and employs commonly used modulation techniques.
* Acetone can be damaging to the plastic casing of the 9p23 portable handset and should not be used (or used with extreme caution).
The plastic casing of the 9p23 portable handset is more sensitive to chemicals than the display.
Guidelines For Safety And Efficiency
5
Exposure to radio frequency signals
This portable handset is designed and manufactured not to exceed the emission limit for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Canada. These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by both U.S. and international standards bodies. These standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standards for wireless mobile telephones employs a unit of measure known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and Canada is 1.6W/kg averaged over one gram of tissue.
Tests for SAR are conducted using standard operating positions specified by the FCC with the handset transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handset while operating can be well below the maximum value. This is because the handset is designed to operate at multiple power levels.
Before a telephone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by government­adopted requirement for safe exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this handset when tested for use at the ear is 0.076 W/kg, and when worn on the body is 0.018 W/kg. (Body worn measurements differ among handsets depending upon available accessories and the FCC requirements.) While there may be differences between the SAR levels of various handsets and at various positions, they all meet the government requirement for safe exposure.
For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only Ascom approved accessories. When carrying the handset while it is on, use only the specific Ascom belt clip that has been tested for compliance.
The FCC has granted an equipment authorization for this Ascom 9p23 portable handset with all reported SAR levels evaluated as in compliance with the FCC RF emissions guidelines. SAR information on this 9p23 portable handset is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/fccid after searching on FCC ID O4M9p23.
Most modern electronic equipment (for example, equipment in hospitals and cars) is shielded from RF energy. However, RF energy from telephones may affect some electronic equipment.
Children
Do not allow children to play with your handset. It is not a toy. Children could hurt themselves or others. Children could also damage the handset. Product packaging material is often small and may present a choking hazard.
Potentially explosive atmospheres
Turn the portable handset off when in an area with a potentially explosive atmosphere. It is rare, but the handset or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas, (such as gas stations), below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles (such as grain, dust, or metal powders).
Do not transport or store flammable gas, liquid, or explosives in any compartment of a vehicle which also contains the handset and accessories.
In the U.S., vehicles powered by liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Batterymarch Park, Quincy, Massachusetts 02269, Attention: Publication Sales Division.
Use of non-Ascom approved accessories may violate the FCC RF exposure guidelines and should be avoided.
Guidelines For Safety And Efficiency
Battery Information
6
Operation procedures
In the U.S., telephones are subject to the rules and regulations of the FCC. Following these rules will help to eliminate confusion, ensure the most efficient use of the existing frequencies, and result in a smoothly functioning radio network. The following offenses are punishable by fine, imprisonment, or both:
• Use of profane, indecent, or obscene language.
• Transmission of a false distress signal or call.
• Willful or malicious interference with any other radio communications.
• Refusal to yield a channel or radio frequency when informed that it is needed for an emergency call. Emergency calls have priority over all messages.
• Adjustment of the equipment by anyone other than a qualified licensed technician.
FCC requirements
This equipment has been tested and found to comply with the limits for a Class A digital service, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.
New batteries
The battery for a new 9p23 portable handset is not fully charged. The battery should be fully charged prior to the first use of the handset.
Battery use and care
A rechargeable battery has a long service life, if treated properly.
• Do not leave a battery where it could be subjected to extremely high temperatures, such as inside a car on a hot day. This could reduce the battery’s capacity.
• Do not allow the metal contacts on the battery to touch another metal object. This could short-circuit and damage the battery.
• Do not attempt to take a battery apart.
• Do not expose a battery to open flame. This could cause the battery to explode.
• Do not charge a battery when the ambient room temperature is above 104°F or 40°C or below 41°F or 5°C.
• Do power the handset off before removing the battery.
• Do use only adapters provided by Ascom which are supplied with the battery charger. Using a different adapter could be dangerous and voids the warranty.
Battery charging times
The desktop and rack chargers charging time are approximately 1-2 hours (900 mAh battery).
IC requirements
The term “IC:” before the radio certification number only signifies that Industry of Canada technical specifications were met.
Warranty notification
Do not disassemble the handset. Disassembling the handset voids the warranty. The 9p23 portable handset contains no consumer serviceable components. Service should be performed only by authorized service centers.
9p23 portable handset battery
Getting Started
7
Figure 1.1
Side view of 9p23 portable handset
Figure 1.2
Bottom view
Battery lock tabs
Figure 1.3
Desktop charger
Locked position
Unlocked position
Battery installation
1. Attach the battery to the back of the handset by
sliding the tabs on the battery into the appropriate slots on the handset, then press down firmly (see Figure 1.1).
2. While holding the battery firmly against the handset,
push the battery lock tabs located on the bottom of the handset outward to the “locked position” (see Figure 1.2) to secure the battery.
3. To remove the battery, while holding the battery
firmly against the handset, push the battery lock tabs inward, to the “unlocked” position and pull the battery off the handset.
Charge the battery
The desktop charger will charge the battery while it is attached to the handset as well as charge a single battery pack by standing the battery pack in the compartment of the desktop charger. The battery should be fully charged before using the 9p23 portable handset.
Charge the battery when attached to the handset
1. Connect the AC adapter to the desktop charger (see
Figure 1.3).
2. Plug the AC adapter into a wall outlet.
3. Place the handset into the desktop charger (see
Figure 1.4). The red indicator light located on the bottom right corner of the desktop charger indicates charging is in progress when the handset is properly seated on the desktop charger.
4. A green indicator light on the desktop charger
indicates the 9p23 portable handset is fully charged when the handset is properly seated on the desktop charger.
Figure 1.4
The available rack charger is similar to the desktop charger. For more information, please refer to the Ascom RC23 Charging Rack Installation Guide.
Getting Started
8
The 9p23 portable handset is delivered with the standard belt clip. If there is a need to replace the belt clip, see instructions below.
Step one: remove the belt clip
To detach the belt clip from the handset:
1. Loosen the retention screw of the belt clip from the handset (see Figure 2.2).
2. Slide the metal clip upward in the slot (see Figure 2.3).
Step two: attach the belt clip
To attach the belt clip to the handset:
1. Slide the metal bar on the clip into the molded slot on the back of the handset until it snaps into place (see Figure 2.1).
2. Tighten the retention screw to secure the belt clip onto your handset (see Figure 2.2).
The radio frequency (RF) performance of the 9p23 portable handset will degrade significantly when the belt clip is removed or modified. Do not remove or modify the belt clip for normal use without first consulting Ascom.
Figure 2.1
Belt clip
Figure 2.2
Retention screw
Figure 2.3
The Ascom 9p23 Portable Handset
Figure 3.1
9
Alarm
Volume
Indicator light
Mute button
Soft keys
Scroll key
Off hook/power off
Speakerphone
On hook/power on
Desktop charger indicator
Display Indicators
10
Indicator light functions
The color and state of the indicator light is located on the upper left side of the front of the 9p23 portable handset.
System Indicator icon. Static icon indicates handset locked to a system; blinking icon occurs when not locked. Handset will only lock to systems for which it has been programmed.
Off Hook icon. Flashes when connecting to network (dialing) or receiving call, and stays on during a call.
Warning Mute icon. Indicates muted warning tones.
Ring Mute icon. Indicates muted ring tone. Warning Mute
and Ring Mute icons displayed together indicate silent mode.
Missed calls icon. Indicates unanswered calls.
Text Message icon. Indicates new text message.
Voice Mail icon. Indicates new message.
Headset icon. Hands-free headset is attached.
Battery Status icon. Shows relative charge level of battery.
Solid black icon indicates full charge. Blinking empty icon indicates low charge.
Battery Charging icon. Indicates receipt of power from an external source, such as a charger. Blinking full icon indicates that charging is complete. Battery Charging icon appears in place of Battery Status icon.
Multiple Line Appearance (MLA) icon. Indicates active line when system is configured for Enhanced Digital Integration or Mobility Server. MLA icon appears as 1,2,3, or 4 depending on line in use and system configuration. Blinking MLA icon indicates line is on hold.
Slow flashing red Low Battery, No System, or No Access. See “Problems You Can Solve”, page 42.
Rapid flashing red 9p23 portable handset is receiving a call.
Steady green 9p23 portable handset is receiving power from an external source, such as a charger.
Slow flashing green 9p23 portable handset is in Standby mode (registered to a system), ready to place and receive calls.
Rapid flashing green 9p23 portable handset is in Talk mode or in use.
Indicator light
Keypad Lock icon. Indicates keypad is locked.
Key Functions
Off Hook key
This blue key performs positive functions, including powering on the 9p23 portable handset. It also takes the handset off hook when pressed, providing a dial tone.
• Press and hold to power the handset on.
• Enter a telephone number and press to make a call.
• Press to hear a dial tone before dialing.
• Press to answer a call.
On Hook key
The gray On Hook key performs negative functions, including powering off the 9p23 portable handset. It also puts the handset on hook when pressed to cancel a dial tone or end an active call (hang up).
• Press and hold to turn the 9p23 handset off.
• Press to end a call.
Scroll key
The black Scroll key performs the up and down scrolling function, allowing users to navigate through menu options that appear in the display.
Alarm button
Use to quickly call a pre-defined number and/or send a data alarm* to the messaging system. The Alarm button also allows a long press to display Interactive Communication Services (ICS) templates.
Figure 4.1
Right Soft KeyLeft Soft Key
Speakerphone Key
Soft keys
The 9p23 portable handset features soft keys which are used to select menu options and initiate handset functions. Press these keys to perform the function indicated by the text in the handset’s display.
Speakerphone key
The gray speaker key initiates the Speakerphone function when the 9p23 portable handset is off hook.
• Enables loudspeaker function during an active call.
• Display will indicate that Speakerphone is active.
Figure 4.2
Volume buttons
Figure 4.3
Alarm button
Mute button
11
Staff Assist mode:
• Press twice to activate the alarm. If a predefined alarm
number is configured, the call with be placed in the loudspeaker mode.
In Speed Dial mode:
• Press once to immediately activate the alarm. If a
predefined alarm number is configured, the call will be placed in normal mode.
Long Press:
• Press and hold for approximately 2 sec. to display
available ICS templates.
*Software and hardware dependent.
Volume buttons
Adjusts earpiece and speaker volume. Press the top Volume button to increase volume and the bottom Volume button to decrease volume.
Mute button
Mutes the ring tone (see Figure 4.3).
• Press to temporarily mute the ringer while receiving an incoming call.
• Press to temporarily mute the microphone.
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