GN Hearing A S SY312E Users Manual
USER GUIDE
ReceiveR-in-eaR HeaRing instRument
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Hearing instrument type designations for models included in this user guide are: SY312, FCC ID: X26SY312
,
SY312e, FCC ID: X26SY312e and MRIE, FCC ID: X26MRIE. Please see page 8 for list of models.
St at em ent :
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful inter ference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-
nected.
• Consult the dealer or an experienced radio/T V technician for help.
Changes or modif cations can void the user´s authority to operate the equipment
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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the ear drum of a hearing impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales.
Products with wireless functionality are intended for sale in countries within European Economic Area as
well as Switzerland.
Specification of restrictions: You are not allowed to operate the equipment within 20 km of the centre
of Ny Ålesund, Norway.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C, section 15.249
• Other identified applicable international regulatory requirements in countries outside EU and US. Please
refer to local country requirements for these areas.
• Products are categorized as receiver category 2 according to EN 300 440
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Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology
and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds
that you may not have heard in years because of your hearing loss. Practice and a positive attitude are
important in learning to use hearing instruments. Your ReSound instruments have been adjusted according
to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in
their ears and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With
proper care, maintenance, and usage, your hearing instruments will aid you in better communication for
many years. Ask your hearing care professional if you have any questions.
ReSound is a registred trade mark of ReSound A/S
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Hearing instrument model:
Model 60: Battery size 10
Model 61: Battery size 312
Model 62: Battery size 312
Receiver tube length:
Dome size:
Left serial number:
Right serial number:
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Contents
Introduction............................4
Description of the hearing instruments . . . . . . . 9
Getting started ........................10
On/Off function ........................10
SmartStart ...........................10
Inserting/Replacing the battery............10
Low battery indicator ...................11
Sports lock ...........................12
Inserting/removing hearing instruments .....12
Program and Multi-Function buttons .......14
Flight mode...........................17
Telephone use ........................19
Listen to radio or TV ....................20
Cellular phones........................20
PhoneNow ...........................20
Telecoil (optional) ......................22
Tele-loop systems ......................23
Direct audio input (optional) ..............23
Care and maintenance ..................24
Daily maintenance......................25
The receiver tube ......................26
Cleaning the receiver tubes and domes .....26
Cleaning RIE moulds....................26
Replacing the wax filter
(receiver in-the-ear models) ..............27
How to apply domes....................28
General precautions ....................30
General warnings ......................30
For ReSound Alera TS
with Tinnitus Sound Generator ............32
Battery warning Information ..............35
Troubleshooting guide ..................36
Technical data.........................40
Warranty and repairs....................44
Temperature test, transport
and storage information .................44
Connecting/Disconnecting audio boots .....23
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RIE Mini-BTE
AL960-DR, AL760-DR, AL560-DR, ALT960-DR
VO960-DR, VO760-DR
RIE BTE
Type SY312: AL961-DRW, AL761-DRW, AL561-DRW, AL461-DRW, ALT961-DRW,
Type SY312e: VO961-DRW, VO761-DRW
Type MRIE: AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, AL462-DVIRW, ALT962-DVIRW,
VO962-DRW, VO762-DRW
1. Receiver tube
2. Receiver Open Dome
3. Receiver Tulip Dome
4. Receiver Power Dome
5. RIE mould
6. Sports lock
7. Battery compartment
8. Receiver
9. Push button
10. Volume Control (optional)
11. S receiver tube
12. NP receiver tube
13. HP receiver tube
14. Left/right indicator
15. Model, and serial number
16. Direct audio input
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60 models
7
1
8
2
61 models
7
9
1
8
2
9, 10
62 models
15
1
8
7
14
15
16
14
2
3
4
5
11 12
13
6
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Getting started
On/Off function
1. When the battery door is closed, the hearing instrument turns on,
and the default program will be activ ated.
2. To turn off the hearing instrument, open the battery door. Use your
fingernail to pull it open.
On
Off
SmartStart
Hearing instruments can be turned on once you have placed them on
your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional
can activate a function called SmartStart. This function will delay the time in which the hearing instruments
turn on by ten seconds after the battery compartment is closed. With SmartStart, a beep will be heard for
each second of the delay period.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail.
2. Remove the used battery, if present. Insert the new battery with the positive
side in the correct position. Please refer to page 5 for information on
appropriate battery type/size for your hearing instrument.
3. Gently close the battery door.
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Tip:
i
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
Low battery indicator
Your hearing care professional can set your hearing instrument to give an acoustical indication when the
battery is reaching its end of life. The hearing instrument will reduce amplification and emit a melody if battery power gets too low. This signal will recur every five minutes until the hearing instrument automatically
switches off. It is recommended that you keep spare batteries on hand.
Low battery indicator (instruments paired with accessories only)
Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, TV Streamer and Mini Microphone) requires more battery power from the hearing instruments than when these are working on their own
meaning that battery life is highly dependent on the amount of wireless accessory usage. When the battery
in the hearing instrument has depleted to a level at which use of the ReSound Unite TV Streamer, Phone
Clip and Mini Microphone cannot be supported, the hearing instrument will play two sets of descending
tones. After this, your hearing instrument and ReSound Unite Remote Control will continue to work as usual,
but you will not be able to use your ReSound Unite TV Streamer, Phone Clip and Mini Microphone. At some
point the battery level will not support the remote control either and you will once again hear the descending
tones. The hearing instruments will continue to work as usual. Once a new battery is inserted, full operation
of the accessories will resume.
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Sports lock
The sports lock will be applied or adjusted by your hearing care professional.
Inserting/Removing hearing instruments
Insertion (custom RIE moulds)
1. Hold the RIE mould between your thumb and index finger and position its sound
outlet in your ear canal.
2. Slide the RIE mould all the way into your ear with a gentle, twisting movement.
3. Move the RIE mould up and down and gently press to ensure it is positioned correctly
in the ear. Opening and closing your mouth can ease insertion.
4. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing
instruments should fit snugly but comfortably. If hearing instruments cause irritation of
the ears, contact your hearing care professional.
i Never attempt to modify the shape of the hearing instrument, RIE moulds, or tub-
ing yourself.
Tip: It may be helpful to pull the top of your ear back with your opposite hand during insertion to open
i
the ear canal.
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Insertion (domes)
1. Hold the receiver tube where it bends, and
gently push the dome into the ear canal. Push
the dome far enough into the ear canal so that
the receiver tube lies flush with the side of the
head.
2. It is important that the tube and the dome fit
correctly into your ear.
3. When the dome is placed correctly, you should
not be able to see the receiver tube sticking out
when facing a mirror.
i Note: You should never attempt to bend or modify the shape of the receiver tube.
Removal (RIE moulds)
1. Grasp the removal string and pull the RIE mould outward.
2. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Removal (domes)
1. Hold the receiver tube with your thumb and forefinger and pull the tube outward.
2. Consult your hearing care professional if you have difficulties removing the
hearing instrument.
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Program and Multi-Function buttons
If you have a hearing aid with a program button or multi-function button, this will allow you to use up to four
different listening programs, each of them suitable for certain situations.
Program button (61 models only) Multi-function button (62 models only)
Your hearing care professional can fill out the following table for you.
Programme Description of when to use
1
2
3
4
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When using the program or multi-function buttons to switch programs, each press will move the instrument
to the next program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it
will switch to program 3 etc.
When you close the battery door and switch the instrument on, it will start in program 1. Press the program
or multi-function buttons if you want to move to a different listening program.
If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.
Your instrument has a fully automatic volume control. Therefore, it should not be necessary to control the
volume manually.
However, in addition to controlling listening programs, the multi-function button (62 models only) provides
you with the ability to adjust the amplification to your liking.
If you have two hearing instruments with the synchronization function enabled and you have the Multifunction Button set for volume control functionality, volume adjustments to one instrument will automatically
repeat in the second instrument. When a volume control adjustment is made in one instrument, you will hear
a confirmation beep. A beep in the second instrument will follow.
The multi-function button is designed to change the volume or listening programs of the hearing instrument,
based on different ways it is pressed.
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