GN Hearing A S SM 2M User Manual

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resound.com
WIRELESS CONNECTIVITY
User guide
Welcome
Congratulations on your purchase of a ReSound Micro Mic. The Micro Mic is a high quality por table speech and audio streamer that streams speech and audio directly to your hearing instru­ment.
Please read this manual carefully to fully benefit from the Micro Mic. Ask your hearing care professional if you have any questions.
For further information you can also visit the http://www.resound. com/hearing-aids/accessories.
For your safety, carefully read the chapter Important Information, starting on page 29.
FCC ID : X26SM-2M
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Statement:
This device complies with Part 15 of the FCC Rules and ICES-003 of the IC Rules. Operation is subject to the following two condi­tions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including inter­ference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of the IC rules. These limits are de­signed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful in­terference to radio communications. However, there is no guaran­tee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user’s authority to operate the equipment.
Intended use
To enable hearing instrument users to follow speech or listen to other audio signals.
The declaration of conformity may be consulted at www.resound. com
In US: FCC CFR 47 Part 15, subpart C
In Canada: IC 6941C-SM2M
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Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.
In JP: Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
This device is granted pursuant to the Japanese Radio Law (電波法) and the Japanese Telecommunications Business Law (電気通信事業法). This device should not be modified (otherwise the granted designation number will become invalid).
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Contents
Welcome..........................................2
Statement .........................................3
Intended use .......................................4
Description ........................................8
Getting Started ....................................10
Turning your Micro Mic ON and OFF....................12
Pairing to your hearing instruments.....................12
Start streaming ....................................15
Stop streaming ....................................16
Wearing the Micro Mic ..............................18
Status light indicator (LED) ...........................20
Volume control and mute ............................22
Mute light indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Special features ...................................24
Test mode........................................26
Important Information ...............................28
General warnings ..................................29
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General precautions ................................30
Built-in battery care ................................32
Battery warning....................................33
Charger care ......................................34
Charger warning ...................................34
Technical specifications .............................36
Temperature test, transport and storage information .......36
Warranty .........................................36
What is covered by this warranty? .....................37
What is not covered by the warranty....................37
Troubleshooting guide ..............................38
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Description
1 Power button
2 Microphone inlet
3 Microphone inlet
4 Status light indicator (LED)
5 Micro USB for charging
2
1
3
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4
5
6 Volume down
7 Mute button
8 Volume up
9 Mute light indicator (LED)
10 Paring button
11 Mounting clip
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6 8
9
10
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9
Getting Started
Next, plug the other end of the charging cable into the charger and into a power outlet.
During the charging process, the status LED indicator will show a solid red light. When fully charged and still connected to the charger, the LED will turn solid red, interrupted by a green blink every 2 seconds.
Charging an empty battery typically takes about 3 hours. It is safe to leave the charger connected overnight – the battery cannot be overcharged.
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• When charging your Micro Mic for the first time, let it charge for at least 3 hours, even if the batter y indicator indicates that the batter y is fully charged.
• For safety reasons, recharge the battery only with chargers supplied by ReSound.
Note: To protect the Micro Mic when not in use, please place
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it in carrying pouch delivered with the product.
Do not charge the Micro Mic while it is on your body.
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Turning your Micro Mic ON and OFF
To turn the Micro Mic ON, press and hold the Power button (see page 8) for approximately 1.5 seconds, until the status LED turns green. After releasing the Power button, the status LED will blink green every 2 seconds.
To turn the Micro Mic OFF, press and hold the ON/ OFF button for approximately 1.5 seconds, until the status LED turns red – indi­cating that the unit is shutting down.
If the battery level is low, the status LED will blink orange once every second.
Pairing to your hearing instruments
Note! The following information is primarily intended for your hearing care professional, who in most cases will complete the necessary tasks needed before the Micro Mic can be used with your hearing instruments. However, the process is designed to be simple and most people can do it themselves.
It is possible to pair up to three ReSound streaming devices - e.g. one Micro Mic and two T V streamers (optional Unite™ accessory)
- with a given pair of hearing instruments. Therefore, channel 1, 2 or 3 must be selected when starting the pairing process.
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Pairing the Micro Mic in channel 1
2. With the tip of a pen or similar object, press the small pairing but­ton once, as shown in the picture to the right. The status LED will now blink orange once every 2 seconds to indicate that the Micro Mic is ready to be paired in channel 1. Your Micro Mic will remain in Pairing mode for 20 seconds.
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Pairing the Micro Mic in channel 2 or 3 (For people using more than one streaming device)
To pair the Micro Mic in channel 2, press the pairing button twice. The status LED will now blink yellow twice ever y 2 seconds to indicate that it is ready to be paired in channel 2. Close the batter y doors on the hearing instruments.
To pair the Micro Mic in channel 3, press the pairing button three times. The LED will now blink yellow three times every 2 seconds to indicate that it is ready to be paired in channel 3. Close the bat­tery doors on the hearing instruments.
Pairing blinking pattern:
Pairing button
pushes
1 1
2 2
3 3
Successful
pairing
Indication
Light indicator pattern Channel
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Start streaming
Turn ON the Micro Mic and make sure your hearing instruments are turned ON. Streaming can be started in one of three ways.
1. Press and hold the push or toggle button on both hearing instruments for about three seconds in order to listen to a streamed audio signal*. If ear to ear program coordination is activated in you hearing instruments, you only have to activate streaming on one of the hearing instruments.
2. If you have a ReSound Unite™ Remote Control (optional accessory), simply press the streaming button
on the
Remote Control*.
3. If you use a ReSound app offering remote control functionality, simply select the Micro Mic program in the program screen*.
*Once the hearing instruments connect to the Micro Mic, a short “streaming activation” melody will play in your hearing instru­ments followed by the streamed sound.
Start streaming from a 2nd or 3rd streaming device
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1. Press and hold the hearing instrument program button for about 3 seconds two or three times in a row to access the 2nd or 3rd ReSound streaming device.
2. If you use a Unite™ Remote Control (optional accessory), press the streaming button on the Unite™ Remote Control a 2nd or 3rd time to access the 2nd or 3rd ReSound streaming device.
3. If you use a ReSound app offering remote control functionality, simply select the desired streaming program in the program screen.
Stop streaming
Streaming can be stopped in the following three ways:
1. Push the program button on your hearing instruments once*.
3. If you use a ReSound app, select the desired program in the program screen.
*This will return the hearing instruments to the last program used.
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Micro Mic gets out of range and in range again within 5 minutes, your hearing instruments will automatically reconnect and con­tinue streaming. This also applies if the Micro Mic is turned off and on again within 5 minutes.
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Note! You may get out of range from your Micro Mic. If your
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Wearing the Micro Mic
Clip your Micro Mic on the speaker’s jacket or other clothing or hang it around the neck using included the lanyard. Place the device within a range of 10-40cm (4-16 inches) from the speak­er’s mouth. When using the clip, make sure that the Micro Mic is mounted vertically with the Status LED pointing towards the mouth.
10 - 40 cm
4-16 inches
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Status light indicator (LED)
Charging Fully charged
No LED indication No LED indication
No LED indication No LED indication
3 seconds 3 seconds
3 seconds 3 seconds
Constant lit Constant lit
Power/Charging No charging
Powered Off
Powered On (Normal)
Powered On (Volume control disabled)
Powered On (Low batter y)
Powered On (Low batter y) (Volume control disabled)
Volume control locked or unlocked (See page 24)
Turning power ON indication 3 seconds
Turning power OFF indication 3 seconds
Test mode (See page 26) Constant lit
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Charging Fully charged
No LED indication No LED indication
No LED indication No LED indication
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3 seconds 3 seconds
3 seconds 3 seconds
Constant lit Constant lit
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Volume control and mute
Volume control
Micro Mic is designed to provide a comfortable listening level from the moment it is activated. However, for some devices or lis­tening environments you may want to adjust the volume. This can be accomplished in a variety of ways. Keep in mind that volume adjustments apply to the streamed signal only.
• Use the “+” and “-“ buttons (see page 9) to adjust volume to a comfortable level.
Every volume change on the on the Micro Mic will be indicated by a short blink of the Mute LED. When reaching the ma ximum or minimum volume level the Mute LED will show a longer (1 second) steady orange light.
Volume
Blink
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started.
The Resound Unite™ Remote Control (optional accessory) can also be used to adjust the streaming volume in the hearing instru­ment. Please ask your hearing care professional for more infor­mation about this accessory.
Mute
The signal from the Micro Mic can be muted, should the wearer of the device want to engage in conversations or activities irrelevant for the hearing instrument user.
• To mute the signal press the Mute button (see page 9) once.
• To unmute the signal press the Mute button once. The Mute
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Note: The Micro Mic will revert to its default level when re-
The Mute LED will now star t blinking orange.
LED will now stop blinking orange.
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Mute Light indicator
Configuration/Blinking pattern Mute Light indicator
Normal Operation (Unmuted)
Normal Operation (Muted)
Special features
Drop detection
In the event that the Micro Mic falls from a height of more than 75 cm (30 inches), a built-in sensor will mute the output streamed to the hearing instruments for up to 2 seconds. This is done to pro­tect the hearing instrument user from ver y loud and unpleasant impact noise should the unit be accidentally dropped during use.
Volume control lock
If needed, the volume of the Micro Mic can be locked to a specific level.
When the volume control is locked, it will be fixed to the level it had when the Micro Mic was powered OFF, but it is still possible to use the mute/unmute functionality of the device.
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How to lock the volume control
• Make sure the Micro Mic is turned OFF.
• Keep pressing the volume ‘-‘ button until a green-orange-red LED sequence is shown on the status LED after 10 seconds.
The status LED will now blink twice every 2 seconds to indicate that the volume control is locked.
How to unlock the volume control
• Make sure the Micro Mic is turned OFF.
• Keep pressing the volume ‘+‘ button until a green-orange-red LED sequence is shown on the status LED after 10 seconds.
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Test m ode
When in Test mode the microphone is set to omnidirectional mode with 0 dB gain when placed horizontally in the test cham­ber. Please refer to relevant guidelines for performing transpar­ency measurements.
How to enter Test mode:
• Make sure the Micro Mic is turned OFF.
• Press and hold the Mute button and the Power button for 1.5 seconds until the status LED turns green and then release the Power button.
• When in Test mode the Status LED (see page 8) will be solid orange.
• When entering Test mode the default volume is applied. If needed, volume can be adjusted on the Micro Mic until trans­parency has been verified.
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• To exit Test mode and save settings turn off the Micro Mic and lock the volume control (see Volume control lock section in the Special features chapter).
Note: Adjustments to reach transparency can be made on
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the Micro Mic and/or in the hearing instrument using the fitting software.
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Important Information
Maintenance and Care
• Clean the Micro Mic using a dry cloth. Never use household cleaning products (washing powder, soap etc…) or alcohol to clean the device.
• When the Micro Mic is not in use, turn it OFF and store it safely.
• Protect it from excessive shock and vibration.
• Protect the microphone and charger inlets from debris and dirt. If necessary, use the cleaning brush provided with your hearing instruments to clean these areas.
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General warnings
• Keep this device out of reach of children under 3 years.
• Young children can wrap cords and lanyards/key chains
• The Micro Mic may be inter fered by other equipment.
• Micro Mic uses low-powered digitally coded transmissions in
• Avoid exposing your product to rain, moisture or other liquids
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around their neck causing the risk of strangulation. Therefore, always keep cords and lanyards/key chains out of reach of children.
order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the Micro Mic away from the affected electronic device.
magnetic interference, move away from the source.
to protect against damage to the product or injury to you.
ating machinery.
aged, if the product has a damaged cord or plug, or if the product is dropped in a liquid, discontinue use and contact your hearing care professional.
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• Do not use in areas where there are explosive hazards or where there is a danger of ignition of flammable gasses.
General precautions
• Do not use this device in locations where it is forbidden to use
• Your hearing instruments and this device were given a unique
• Do not make any changes or modifications to this device.
• Opening the Micro Mic may damage it. If problems occur
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electronic devices.
fect the correct functioning of this device. We recommend that you switch the device OFF before undergoing X-ray pro­cedures and keep it outside the room.
lations and metallic structures may impair and significantly reduce the operating range.
cause of an unusual field disturbance, move away from the disturbing field.
communication code during the fitting. This ensures that the device will not affect hearing instruments worn by others.
which cannot be resolved, consult your hearing care profes­sional.
• Do not use Micro Mic in areas where RF transmission is prohi­bited, e.g. air planes etc.
• Do only connect Micro Mic to connections, which it is explicitly intended for.
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Built-in battery care
Please observe the following if the product contains a battery
• Your product is powered by a rechargeable battery.
• The full performance of a new battery is achieved only after
• The battery can be charged and discharged hundreds of
• Unplug the charger from the electrical plug and the product
• If left unused, a fully charged battery will lose its charge over
• Leaving the product in hot places, such as in a closed car
• A product with a cold battery may not work temporarily, even
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two or three complete charge and discharge cycles.
times, but will eventually wear out.
when not in use.
time.
during hot summer conditions, will reduce the capacity and lifetime of the battery.
when the battery is fully charged. Battery performance is par­ticularly limited in temperatures well below freezing.
Battery warning
• ”Caution” – The battery used in this product may present a risk
• Do not attempt to open the product or replace the battery.
• The battery in your product can not be removed or replaced
• Only recharge the Micro Mic with a power supply unit that has
• Do not dispose the battery as household waste or in a fire as
• Batteries may explode if damaged.
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of fire or chemical burn if mistreated.
It is built-in and not changeable. Use of other batteries may present a risk of fire or explosion and the warranty will be ter­minated.
by the user. Any attempt to do so is risky and may result in damage of the product.
been supplied together with the product.
cycle when possible.
it may explode.
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Charger care
Please observe the following if the product is supplied with a charger
• Do not attempt to charge your product with anything other than the AC adapter provided. The use of any other types may damage or destroy the product and could be danger­ous.
• Use of other chargers may invalidate any approval or war­ra nty.
• For availability of approved enhancements, please check with your hearing care professional.
• Charge the product according to the instructions supplied with the product.
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Charger warning
Use the device only with the power supply unit that has been supplied together with the product. The use of any other types may damage or destroy the product and could be dangerous. Use of other power supplies may invalidate any approval or warranty.
• When you disconnect the power cord, grasp and pull the
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plug, not the cord.
• Never use a power supply that is damaged.
• Do not attempt to disassemble the power supply as it may expose you to dangerous electric shock.
• Incorrect reassembly can cause electric shock or fire when the product is subsequently used.
Do not charge the Micro Mic while it is on your body.
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Technical specifications
Operating range: Up to 25 meters (Clear line of sight)
Power supply: External wall adapter
Wireless: 2.4 GHz
Operating and charging temperature: 0 to 45 ºC
Storage temperature: -20 to 45 ºC
Temperature test, transport and storage information
The product is subject to various tests in temperature and damp heating cycling between -25 ºC and +70 ºC according to internal and industry standards.
Warranty
The Micro Mic is covered by a limited war ranty issued by the manu­facturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local Hearing Care Professional for more information.
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What is covered by this warranty?
What is not covered by this warranty?
Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your Hearing Care Professional for fur­ther information.
Serial number:
Date of purchase:
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TROUBLESHOOTING GUIDE
Possible Remedy
Press the Power button for a least 1.5 seconds - until the status LED lights green for 3 seconds
Charge the batter y in the Micro Mic
Press the Power button for a least 1.5 seconds - until the status LED lights green for 3 seconds
Unlock the volume control (see Volume control lock chapter)
Assure that Micro Mic and the hearing instruments are within wire- less range
Power on the Micro Mic and activate streaming again
Charge the batter y in the Micro Mic
Unmute the Micro Mic
Symptom Possible cause
The Power button is not pressed
The Micro Mic does not turn ON
The Micro Mic does not turn OFF
Volume cannot be changed using the Micro Mic volume control
There is no sound in the hearing instruments al­though switched into in the streaming program
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long enough
The Micro Mic has run out of power
The Power button is not pressed long enough
The volume control on the Micro Mic may have been locked to a specific level
The Micro Mic and the hearing instrument are out of wireless range
The Micro Mic is no longer powered on
The Micro Mic has run out of power
The Micro Mic is muted
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Possible Remedy
Press the Power button for a least 1.5 seconds - until the status LED lights green for 3 seconds
Charge the batter y in the Micro Mic
Press the Power button for a least 1.5 seconds - until the status LED lights green for 3 seconds
Unlock the volume control (see Volume control lock chapter)
Assure that Micro Mic and the hearing instruments are within wire­less range
Power on the Micro Mic and activate streaming again
Charge the batter y in the Micro Mic
Unmute the Micro Mic
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TROUBLESHOOTING GUIDE
Possible Remedy
Go through the pairing process
Assure that the Micro Mic and hearing instruments are within wire- less range and repeat pairing process
Repeat pairing process and assure that the battery doors on both hearing instruments are closed within 20 seconds after the pairing button has been pressed on the Micro Mic
Replace the battery in the hearing instrument with a fresh one, and activate streaming again
Symptom Cause
The push button on the hearing instrument is pressed for more than 3 seconds but with no effect at all
When the pairing sequence times out, no pairing melody is played in the hearing instrument
One or both hearing instru­ments drop out of the streaming program
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The Micro Mic and hearing instru­ments have not been paired
The Micro Mic and the hearing instrument are not within wireless range
The Micro Mic and the hearing in­strument have not been simultane­ously in pairing mode
The battery in one or both hearing instrument are so depleted that they no longer supports audio streaming
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Possible Remedy
Go through the pairing process
Assure that the Micro Mic and hearing instruments are within wire­less range and repeat pairing process
Repeat pairing process and assure that the battery doors on both hearing instruments are closed within 20 seconds after the pairing button has been pressed on the Micro Mic
Replace the battery in the hearing instrument with a fresh one, and activate streaming again
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TROUBLESHOOTING GUIDE
Possible Remedy
Clip the Micro Mic on the speakers jacket or other clothing or hang it around the speakers neck using the lanyard, placing the device within 10-40 cm (4-16 inches) from the speakers mouth
Increase the volume using the “+” button on the Micro Mic
Symptom Possible Cause
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The sound level from the Micro Mic is very low
The Micro Mic is not worn correctly by the speaker
The sound received by the micro­phone is very low
Possible Remedy
Clip the Micro Mic on the speaker’s jacket or other clothing or hang it around the speaker’s neck using the lanyard, placing the device within 10-40 cm (4-16 inches) from the speaker’s mouth
Increase the volume using the “+” button on the Micro Mic
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Be aware of information marked with the warning symbol
WARNING points out a situation that could lead to se-
i
rious injuries.
CAUTION indicates a situation that could lead to minor
and moderate injuries.
Advice and tips on how to handle your ReSound ac-
i
ces s o r y bet t e r.
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This device includes a RF transmitter that operates in the range of 2.4 GHz – 2.48 GHz.
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Please ask your local hearing care professiona l conce rning disposa l of your Micro Mic
Any issues rela ting to the EU M edica l Device D irecti ve 93/42/ EEC, or Council Directive 1999/5/EC on Radi o Equipm ent and Telecommunications terminal equipment should be directed to GN Hear ing A/S, Lautr upbjer g 7, DK-2750 Baller up, Denm ark
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Worldwide Headquarters
ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com CVR no. 55082715
United Kingdom
GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd. Ground Floor, North Entrance 4 Fred Thomas Drive Takapuna Auckland, 0622 Tel.: (free) 0800 900 126 Fax: (free) 0800 007 695 www.gnresound.co.nz
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