GN Hearing A S LXR45 User Manual

User guide
Receiver-In-The-Ear hearing aids, rechargeable Hearing aid charger
resound.com
Left Hearing Aid Right Hearing Aid
Model number Model number
Receiver type
Receiver length
Open/ standard fitting:
Low Power
Medium Power
High Power
Ultra Power
0 1 2 3 4
Small
Medium
Large
Open dome Power dome Tulip dome RIE mould
Small
Medium
Large
Receiver type
Receiver length
Specific features supported by your hearing system:
Recharging on page 13 Smart Start on page 17 Phone Now on page 26 Tinnitus Sound Generator on page 37
Low Power
Medium Power
High Power
Ultra Power
0 1 2 3 4
Tulip Earmould
Programme Beep Description
1
2
3
4
Hearing aid type designations for models included in this user guide are:
LXR45 FCC ID: X26LXR45, IC: 6941C-LXR45
Please see page 6 for a list of models referring to these types.
This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz. Nominal RF output power transmitted is +0.82 dBm.
1 Introduction
Congratulations on the purchase of your new hearing aids. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make your hearing a more enjoyable experience.
Please read this manual carefully in order to fully benefit from the use of your hearing aids. With proper care, maintenance, and usage, your hearing aids will aid you in better communication for many years.
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2 Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound to the eardrum of a hearing impaired person.
The hearing aid charger is intended to charge the hearing aids. The charger features a rechargeable lithium-ion battery and can be easily transported and used where ever you are. The charger is only intended to be used with the ReSound LiNX Quattro hearing aids.
3 Becoming accustomed to amplification
While purchasing hearing aids is a major step, it is only one step in a process toward more comfortable hearing. Successfully adapting to the amplification of your hearing aids takes time and consistent use.
You will enjoy more benefits from your ReSound hearing aids by taking the following actions:
• Wear the hearing aids regularly in order to get comfortable with using them
• It takes time to get used to hearing aids. Ask your hearing care professional to design a schedule tailored just for you
• As you get more comfortable with your hearing aids, increase the wearing time and wear them in multiple types of listening situations
It may take as long as several months for your brain to get used to all the “new” sounds around you. Following the above suggestions will give your brain time to learn how to interpret amplification and increase the benefits you get from using ReSound hearing aids.
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4 Statement
This device complies with part 15 of the FCC rules and ICES-003 of the ISED rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause unde­sired operation
i
Changes or modifications can void the user´s authority to operate the equipment
This device is designed not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com­munications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit dierent from the one in which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
The products are in compliance with the following regulatory requirements:
Resound hearing aid charger:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Direc­tive 93/42/EEC for medical devices (MDD)
• Hereby, GN ReSound A/S declares that the radio equipment types LXR45 IS in compliance with Directive 2014/53/EU
• The full text of the EU declaration of conformity is available at the following internet address: www.declarations.resound.com
• In US: FCC CFR 47 Part 15, subpart C
• Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to local country requirements for these areas
• In Canada: these hearing aids are certified under the rules of ISED
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications Busi­ness Law (電気通信事業法) This device should not be modified (otherwise the granted designation number will become invalid)
Mini Receiver In-the-Ear (RIE) hearing aids of type LXR45 with FCC ID: X26LXR45, IC number 6941C- LXR45 are available in the following variants:
RE961-DRWC RE761-DRWC RE561-DRWC
The identification number for the mentioned device models can be found on the stomach of the hearing aid as indicated in the illustrations on the following pages.
Model: C-1
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5 Contents
1 Introduction ......................................................3
2 Intended use ......................................................4
3 Becoming accustomed to amplification ...... 4
4 Statement ..........................................................5
5 Contents .............................................................8
6 Get to know your hearing aids .................... 10
6.1 Your hearing aid - RIE .......................................10
6.2 Hearing aid charger ..........................................11
6.3 Recognizing left and right hearing aid ........12
7 Getting started .............................................. 13
7.1 How to charge your hearing aids ..................13
7.2 How to charge the charger ............................15
7.3 Turn on / Turn o ..............................................17
7.3.1 Smart Start ........................................................17
7.4 Insert/remove hearing aid ..............................18
7.4.1 Insert receiver with dome ...............................18
7.4.2 Remove receiver ...............................................18
7.4.3 Insert earmould.................................................19
7.4.4 Remove earmould ............................................20
7.4.5 Sports lock ..........................................................20
7.5 Operation of hearing aid .................................21
7.5.1 Push button .......................................................21
7.5.2 LED light indicator ............................................24
7.6 Low battery indicator .......................................24
7.6.1 Low battery indicator when paired
with wireless accessories ................................25
8 Telephone use ................................................ 26
8.1 Phone Now .........................................................26
8.1.1 Place the Phone Now magnet .......................27
8.1.2 How to use Phone Now ...................................28
8.3 Flight mode (optional) .....................................28
9 How to change domes ................................. 29
9.1 Standard domes ................................................29
9.2 Tulip domes ........................................................30
9.3 The receiver ........................................................31
10 Daily maintenance ......................................... 31
10.1 Cleaning earmoulds .........................................32
10.2 Cleaning the receiver wires and domes ......32
10.3 Change wax guards ..........................................33
10.4 Cleaning the hearing aid charger ..................34
10.5 Care and maintenance ....................................34
11 Wireless accessories ..................................... 35
11.1 Using ReSound Smart hearing aids with
iPhone, iPad, and iPod touch (optional) ......36
12 Intended use of smartphone apps ............. 36
12.1 Using ReSound Smart hearing aids with
smartphone apps (optional) ..........................36
13 ReSound Assist (optional) ........................... 37
14 Tinnitus Sound Generator module ............ 37
14.1 Indication for use of the TSG module ..........38
14.2 User instructions for TSG ...............................38
14.2.1 Description of device .......................................38
14.2.2 Explanation of how the device functions ...38
14.2.3 The scientific concepts that form the
basis for the device ...........................................40
14.2.4 TSG volume control .........................................40
14.2.5 Using TSG with smartphone apps ................41
14.3 Technical specifications ...................................41
14.3.1 Audio signal technology ..................................41
14.3.2 Available sounds ...............................................41
14.3.3 Prescription use of a Tinnitus Sound
Generator hearing aid ......................................42
14.3.4 Important notice for prospective sound
generator users .................................................43
14.4 Tinnitus Sound Generator warnings ............43
14.4.1 Tinnitus Sound Generator precautions .......44
14.4.2 Tinnitus Sound Generator warning to
hearing care professionals ..............................44
15 General Warnings .......................................... 45
16 General precautions - Wireless hearing
aids ................................................................... 47
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17 Phone Now warnings ................................... 47
17.1 Phone Now precautions .................................47
18 Battery warnings for hearing aid and
hearing aid charger ....................................... 48
19 Charger warnings .......................................... 48
20 Hearing aid expectations ............................. 49
21 Intended use of smartphone apps ............. 49
22 Warnings to hearing care professionals ... 49 23 Warning to hearing care professionals
(US only) ......................................................... 50
24 Important notice for prospective
hearing aid users (US only) ......................... 51
24.1 Children with hearing loss (US only) ............52
25 Technical specifications ............................... 54
26 Troubleshooting guide ................................. 58
26.1 Battery FAQ .......................................................62
27 Warranties and repairs ................................. 64
28 Temperature test, transport, and
storage information ...................................... 64
29 Advisories ........................................................ 65
30 Acknowledgments ........................................ 66
6 Get to know your hearing aids
6.1 Your hearing aid - RIE
1. Push button
2. Receiver
3. Open dome
4. Receiver wire
5. LED light indicator
6. Microphones
7. Left/right indicator
8. Serial number and model
9. Tulip dome
10. Closed dome
11. RIE mould
12. Sports lock
13. Low Power (LP) receiver
14. Medium Power (MP) receiver
15. High Power (HP) receiver
16. Ultra Power (UP) receiver
6.2 Hearing aid charger
6
5
6
1
4
8
3
7
6
1. Hearing aid charging bay
2. Receiver bay
3. Hearing aid battery indicator
4. Left indicator (blue)
5. Right indicator (red)
6. Charger battery indicator
7. Charging cable
8. Charging cable port (micro-USB)
2
4
11109
12
2
1
6
5
7
15 1613 14
3
8
10 11
6.3 Recognizing left and right hearing aid
If you have two hearing aids, they may be tuned dierently. One for your left ear, the other for your right. Do not swap them. The left hearing aid is marked with a blue indicator. The right hearing aid is marked with a red indicator.
7 Getting started
Before use, it is recommended to fully charge your hearing aids.
7.1 How to charge your hearing aids
RightLeft
NOTE: Your hearing care professional should mark your hearing aids with a coloured Left/
i
Right indication: Left is blue and Right is red.
Left/Right indicator
1. Plug the supplied power adaptor into a power outlet and connect the charging cable to the hearing aid charger.
2. Place both hearing aids in the charging bays. Right hearing aid goes into the charging bay marked with a red dot. Left hearing aid goes into the charging bay marked with a blue dot. The receivers go into the receiver bay.
If the receiver has a sports lock attached, be careful
when inserting the hearing aid.
NOTE: Make sure your hearing aids are
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dry before inserting them in the charger.
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1. During the charging process, the LED on the hearing aid slowly pulsates until the hearing aid is fully charged. When fully charged, the LED stays solid on until the hearing aid is removed from
3. While charging, the hearing aid LED indicates the battery status. The hearing aids are fully charged within 3 hours.
the charger.
Hearing aid battery indicators
LEDs Battery level
When charging Pulsating
When fully charged On – until removed
● ●
● ● ●
● ● ● ●
● ● ● ● ●
0-20%
20-40%
40-60%
60-80%
80-100%
2. The five LEDs at the front of the charger indicate the battery level of the hearing aids. Upon insertion or removal of the hearing aids, the LEDs show the battery level of the hearing aid with the lowest battery level. The LEDs indicate the battery level for 10 seconds and then turn o.
7.2 How to charge the charger
However, the hearing aids will continue to charge.
1. Plug the supplied power adaptor into a power outlet and connect the charging cable to the hearing aid charger.
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The three LEDs at the back of the charger show the battery level of the hearing aid charger. One LED blinking red indicates that the charger battery level is low. In that case, recharge the charger. Three green LEDs indicate fully charged.
When the hearing aid charger is fully charged, it has a capacity of at least 3 full hearing aid charges before it needs to be plugged in and recharged.
LEDs Battery level
● ●
● ● ●
CAUTION: FOR SAFETY REASONS, ONLY USE THE CHARGER SUPPLIED BY RESOUND.
LED is blinking red. Less than 10 % power reserve.
10 - 33% charged
33 - 66% charged
66 - 100% charged
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NOTE: When charging your hearing aid charger for the first time, let it charge for at least 3
i
hours, even if the battery LED indicator indicates that the battery is fully charged.
NOTE: It is safe to leave the charger connected overnight – the batteries in both the hearing
i
aid charger and the hearing aids cannot be overcharged.
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7.3 Turn on / Turn o
The hearing aids are automatically turned on when they are removed from the hearing aid charger. They can also be turned on and o manually by pressing the push button.
1. Turn on, press button for 5 seconds.
2. Turn o, press button for 5 seconds.
NOTE: When the hearing aid turns on, the LED lights up.
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When the hearing aid turns o, the LED flashes 3 times.
NOTE: If the charger is not connected to a power socket, the hearing aids
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will turn o after 24 hours. If the charger has run out of power, the hearing aids will be powered down, and you will have to turn on the hearing aids by manually pressing the push button for 5 seconds.
7.3.1 Smart Start
Smart Start delays the time before the hearing aid turns on after the hearing aid is removed from the hearing aid charger. With Smart Start, you will hear a beep for each second of the delay period (5 or 10 seconds delay).
NOTE: If you want your hearing aids to turn on immediately, ask your hearing care profes-
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sional to deactivate Smart Start.
7.4 Insert/remove hearing aid
7.4.1 Insert receiver with dome
1. Hang the hearing aid over the top of the ear.
2. Hold the receiver wire, close to the receiver housing and gently place/push the dome into the ear canal.
3. Push the dome far enough into the ear canal so that the wire lies flush with the head (check with a mirror).
7.4.3 Insert earmould
1. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal.
2. Slide the earmould all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal.
4. Move the earmould up and down and gently press it to place it correctly in the ear.
5. Make sure the hearing aid sits firmly behind the ear.
i CAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING AID, EARMOULDS,
OR RECEIVER WIRES YOURSELF.
NOTE: To avoid whistling, it is important that the wire and the dome fit correctly into your ear.
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For other possible reasons, check with the Troubleshooting guide.
7.4.2 Remove receiver
1. Hold the receiver wire, close to the receiver with your thumb and index finger.
2. Gently pull to remove the receiver.
Slide and twist the earmould all the way into the ear canal.
With proper insertion, hearing aids should fit snugly but comfortably.
CAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING AID, EARMOULDS,
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OR WIRING YOURSELF.
Tuck the earmould behind the fold of skin above the ear canal.
Place the hearing aid firmly behind the ear.
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NOTE: It may be helpful to pull your ear up and outward with your opposite hand during
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insertion. NOTE: By experimenting, you may discover an easier method.
7.4.4 Remove earmould
1. Lift the hearing aid from behind the ear.
2. Using your thumb and index finger, take hold of the earmould or the removal cord (not the hear­ing aid or the wire).
3. Gently, twist and pull the earmould to remove it from the ear.
7.4.5 Sports lock
If you lead an active life, your hearing aids may come loose. To avoid this situation, your hearing care professional can attach and adjust a sports lock to the receiver.
To insert a hearing aid with sports lock:
1. Insert the hearing aid as usual.
2. Tuck the sports lock in the concha.
CAUTION: Be careful not to bend the receiver wires when placing your hearing aids in the
i
hearing aid charging bay.
NOTE: Sports locks may become sti, brittle, or discoloured over time. Contact your hearing
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care professional regarding replacement of your sports lock.
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NOTE: The sports lock comes in three dierent sizes: L (low power), M (medium power), and H
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(high power). See page 2 for receiver size.
NOTE: Your hearing care professional will help you replace your sports lock.
7.5 Operation of the hearing aid
The hearing aids always start in programme 1 and with the preset volume.
7.5.1 Push button
The push button gives access to the features that your hearing care professional and you decide to apply to your hearing aids.
There are four dierent ways to use the push button:
Short press: Change programme 1 sec press: Enter streaming 5 sec press: On / o 9 sec press: Enter flight mode
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