GN Hearing A S LO90 User Manual

USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS
Hearing instrument type designations for models included in this user guide are: M60, FCC ID: X26M60, IC: 6941C-M60; M70-80, FCC ID: X26M70-80, IC: 6941C-M7080; M70-80e, FCC ID: X26M70-80e, IC: 6941C-M7080e; LLLOOO888555, FCC ID: X26LO85, IC: 6941C-LO85; LLLOOO999000, FCC ID: X26LO90, IC: 6941C-LO90. Please see page 8 for a list of models referring to these types.
Statement:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and ICES-003 rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales. Products with wireless functionality are intended for sale in countries within the European Economic Area as well as Switzerland.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Canada: these hearing instruments are certified under the rules of IC.
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to local country requirements for these areas.
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• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
• L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted pursuant to the Japanese Radio Law ( ) and the Japanese Telecommunications Business Law ( ) This device should not be modified (otherwise the granted designation number will become invalid)
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ReSound is a registred trade mark of GN ReSound A/S
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With proper care, maintenance, and usage, your hearing instruments will aid you in better communication for many years. Ask your hearing care professional if you have any questions.
Hearing instrument model:
Model 67: Battery size 312 Model 77: Battery size 13 Model 85/87/88: Battery size 13
Model 90: Battery size 675
Tube type: Dome size:
Left serial number: Right serial number:
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Contents
Statement .............................2
Intended use ...........................3
List of countries . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction ............................5
Description of the hearing instruments ........8
Getting started.........................10
On/Off function ........................10
SmartStart ............................10
Inserting/Replacing the battery.............10
Low batter y indicator .................... 11
Inserting/removing hearing instruments.......12
Sports lock ...........................14
Operation of the hearing instrument .........14
Volume control (optional) .................14
Programme button (optional) ..............15
LED indicator ..........................16
Flight mode ...........................17
Telephone use ........................19
Listen to radio or T V ....................19
Cellular phones ........................19
PhoneNow ...........................20
Telecoil (optional) .......................22
Tele-loop systems ......................22
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FM and Direct audio input (optional) .........22
Connecting/Disconnecting audio boots
or integrated FM........................23
Important points for FM ..................24
Battery door lock .......................24
Care and maintenance...................27
Daily maintenance ......................28
Cleaning earmoulds.....................28
Cleaning thin tubes and domes ............28
Cleaning metal hook ....................29
How to apply domes ....................29
Using ReSound hearing instruments
with smart phone apps ..................30
General precautions.....................31
General warnings.......................31
Intended use for the TSG module ...........33
TSG warnings .........................33
User instructions for the TSG module ........33
TSG volume control .....................34
TSG precautions .......................34
The scientific concepts that form the
basis for the device .....................35
Significant physical characteristics ..........35
Prescription use of this TSG
hearing instrument ......................36
Important notice for prospective
sound generator users ...................36
TSG warning to hearing healthcare
professionals ..........................37
Battery warning information ...............38
Hearing instrument expectations ...........39
Warning to hearing aid dispensers ..........40
Important notice for prospective hearing
aid users .............................40
Children with hearing loss ................41
Troubleshooting guide ...................42
Technical Data .........................46
Warranty and repairs ....................52
Temperature test, transport and
storage information......................52
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Mini behind-the-ear (BTE) hearing instruments of type M60 with FCC ID X26M60, IC number 6941C-M60 and size 312 battery are available in the following variants:
AL967-DIW, AL767-DIW, AL567-DIW, AL467-DIW, ALT967-DIW, ALT767-DIW, VO967-DW, VO767-DW, VO567-DW, VOT967-DW, VOT767-DW, UP967-DW, UP767-DW
Behind-the-ear (BTE) hearing instruments of type M70-80 with FCC ID X26M70-80, IC number 6941C-M7080 and size 13 battery are available in the following variants:
AL977/87-DVIW, AL777/87-DVIW, AL577/87-DVIW, AL477/87-DVIW, ALT977/87-DVIW,
ALT777/87-DVIW, ALT577/87-DVIW
Behind-the-ear (BTE) hearing instruments
of type M70-80e with FCC ID X26M70-80e, IC number 6941C-M7080e and size 13 battery are available in the following variants:
VO988-DW, VO977-DW, VO788-DW, VO777-DW, VO588-DW, VO577-DW, VOT988-DW, VOT977-DW, VOT788-DW, VOT777-DW, UP988-DW, UP988-DLW, UP977-DW, UP977-DLW, UP788-DW, UP788-DLW, UP777-DW, UP777-DLW
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Behind-the-ear (BTE) hearing instruments of type LO85 with FCC ID X26LO8555, IC number 6941C-LO8555 and size 13 battery are available in the following variants:
E0988-DW, E0788-DW
Super Power Behind-the-ear (SP BTE) hearing
instruments of type LO90 with FCC ID X26LO90, IC number 6941C-LO90 and size 67555 battery are available in the following variants:
E0998-DW, E0798-DW
The identification number for the M60, M70-80, M70-80e, LO85 and LO90 device models can be found at loca-
tion “10” as indicated in the illustrations on the next page.
1. Programme button
2. Battery compartment & On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Direct audio input
8. Left/Rightindicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model
11. Manufacturer
12. Serial number
13. LED indicator (optional)
14. Battery lock release (optional)
15. Earhook
16. Earmold and tubing
17. Thi n Tub e
18. Domes/earmold a. Open dome b. Tulip-Dome c. Custom earmold
19. Sports lock (optional)
1
6
2
Traditional fitting
(earmold and tube)
16
5
4
8/9
3
12
10
7
11
8/9
15
17
18.b
13
14
19
Open fitting
(Thin Tube and dome)
18.a
18.c
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Getting started
On/Off function
1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated.
2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open.
Tip: The DAI boot or integrated FM must be removed before battery
i
door will open (only 70-80 type devices).
On
Off
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional can activate a function called Smart­Start. This function will delay the time in which the hearing instruments turn on by several seconds after the battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used battery if present.
2. Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the hearing instrument to allow activation of the battery.
3. Insert the new battery with the positive side in the correct position.
4. Gently close the battery door.
1
2
10
3
Tip:
i
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary battery consumption.
3. Remove the sticker from the battery and let it air for 2 minute before you insert it.
4. If hearing instrument is experiencing frequent loss of connection to ReSound Unite accessories, contact your hearing care professional for a list of low impedance batteries.
Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur every five minutes until the hearing instrument automatically switches off. The timing of the low battery indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Low battery indicator (instruments paired with accessories only)
Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, TV streamer and Mini Mi­crophone) or an FM receiver requires more battery power from the hearing instruments than when they are working without accessories which means that battery life is highly dependent on the amount of wireless accessory usage. When the battery in the hearing instrument has depleted to a level at which use of Re­Sound Unite TV Streamer, Phone Clip and Mini Microphone cannot be supported, the hearing instrument will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote Control will continue to work as usual, but you will not be able to use your ReSound TV Streamer, Phone Clip, and Mini Microphone. At some point the battery level will also be too low to support the remote control as well and you will once again hear the descending tones. The hearing instruments will continue to work as usual. Once a new battery is inserted, full operation of the accessories will resume.
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Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal.
2. Slide the earmould all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal.
4. Move the earmould up and down and gently press to ensure it is positioned correctly in the ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional.
i Note: Never attempt to modify the shape of the hearing instrument, earmoulds,
or tubing yourself.
Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
i
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Removal (custom earmolds)
1. Hold a portion of your earmould towards the back of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Insertion (domes/custom earmoulds with thin tubes)
1. Hold the thin tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head.
2. It is important that the tube and the dome fit correctly into your ear.
3. When the dome is place correctly, you should not be able to see the thin tube sticking out when facing a mirror.
i Note: You should never attempt to bend or modify the shape of the thin tube.
Removal (domes/custom earmoulds with thin tubes)
1. Hold the thin tube with your thumb and forefinger and remove the tube.
2. For thin tube custom earmoulds, grasp the removal string and pull the earmould outward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
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Sports lock
The Sports lock will be applied or adjusted by your hearing care professional.
Operation of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments to be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a longer duration will be heard.
If you have two hearing instruments with the synchronization function enabled, volume control adjustments to one instrument will automatically repeat in the second instrument. When a volume control adjustment is made in one instrument, you will hear a confirmation beep. A beep in the second instrument will follow.
Your hearing care professional can disable the volume control function if it is not desired. The volume control can also be replaced with a non-functional covSuper power devices (marked as 90) can be programmed with
additional function on long volume control down button. Your hearing care professional can program it to act as:
-minimum volume, device will drop volume to minimum set by the dispenser
-power down, stand by mode, device will stop amplifying sounds until activated again but it is not switched off.
To return to previes state, press volume control up button.
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Programme button
Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes. If additional programmes have been activated, the following list explains how they work.
Programme Description of when to use
1
2
3
4
1. You can switch between programmes by pushing the push button once.
2. You will then hear one or more beeps. The number of beeps indicates which programme you have selected (one beep = programme one, two beeps = programme two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument always returns to the default setting (programme one).
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If you have two hearing instruments with the synchronization function enabled, program changes to one instrument will automatically repeat in the second instrument. When a program change is made in one instrument, you will hear the same amount of confirmation beeps in the second instrument.
LED Indicator (optional)
Some paediatric hearing instruments are equipped with a visual indi­cator which blinks to show the instrument status. Your hearing care professional can activate the LED indicator either to show only control changes (such as increasing or decreasing volume or changing pro­gramme) or both control changes and periodic status updates. The LED indicator can also be disabled.
When enabled, the LED indicator will light continuously for several seconds when the instrument is turned on. If Wireless Flight Mode is activated, this indication changes to a double-blink series (see Flight Mode, page 17).
When enabled, the LED indicator will blink whenever the programme button is pressed. The number of blinks indicates which programme you have selected (one blink = programme one, two blinks = programme two, etc.). When activating audio streaming from a ReSound Unite accessory (Phone Clip, TV streamer or Mini Microphone or when an FM / DAI audio program is selected, the connection will be indicated by a long blink followed by a short. Volume change (up or down) is indicated by a short blink. A volume limit is indicated with a long blink.
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If status indications are enabled, the LED indicator will blink every 5 seconds to show in which programme the hearing instrument is operating. The blink pattern associated with each programme is illustrated in the table on the next page. Low Battery is indicated by a rapid series of blinks followed by a short pause then the series is repeated again until the battery is full discharged. Your hearing care professional can demon­strate the various blinks during the hearing instrument fitting.
Startup Signal
Change Program
Change Volume
Normal Start
Flight Mode
Program 1 Program 2 Program 3 Program 4
FM / Streamer
Volume Up/Down
Volume Limit
Low Battery ...
i Flight mode*
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functional­ity must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas.
*Wireless models only
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