Glensound BEATRICE B4, BEATRICE D4, BEATRICE R4 User guide

BEATRICE

B4, D4 & R4

4 Channel Network Audio Intercom

PRODUCT DETAILS

6 BROOKS PLACE, MAIDSTONE, KENT, ME14 1HE. ENGLAND. TEL: [phone] Visit our Website at www.glensound.com FAX: +44 (0) 1622 762330

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Glensound Electronics Ltd

Thank you for choosing a new Glensound product.

All rights reserved.

Information contained in this manual is subject to change without notice, if

in doubt please contact us for the latest product information.

If you need any help with the product then we can be contacted at:

Glensound Electronics Ltd

1 – 6 Brooks Place

Maidstone

Kent

ME14 1HE

United Kingdom

Telephone: [phone]

Fax: [phone]

EMAIL ADDRESSES

General enquires: [email protected]

Technical enquires: [email protected]

Sales enquires: [email protected]

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PRODUCT WARRANTY:

All equipment is fully tested before dispatch and carefully designed to

provide you with trouble free use for many years.

We have a policy of supporting products for as long as possible and

guarantee to be able to support your product for a minimum of 10 years.

For a period of one year after the goods have been despatched the

Company will guarantee the goods against any defect developing after

proper use providing such defects arise solely from faulty materials or

workmanship and that the Customer shall return the goods to the

Company’s works or their local dealer.

All non-wear parts are guaranteed for 2 years after despatch and any

defect developing after proper use from faulty materials or workmanship

will be repaired under this warranty providing the Customer returns the

goods to the Company's works or their local dealer.

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EU DECLARATION OF CONFORMITY FOR:

GS-BEATRICE B4, R4, D4

4 Channel Dante/ AES67 intercom

This declaration of conformity is issued under the sole responsibility of

the manufacturer.

This equipment is manufactured by Glensound Electronics Ltd of Brooks

Place Maidstone Kent ME14 1HE is marked and conforms to the

following Union harmonisation legislation:

Low Voltage Directive: EN60065 and EN62368-1:2014
Emissions: BS EN55032:2015
Immunity: BS EN55035:2017

Signed for and on behalf of Glensound Electronics Ltd.

Gavin Davis, Managing Director
Maidstone, Kent, England

Date: 15/03/2018

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RoHS DIRECTIVE

EC directive 2002/95/EC restricts the use of the hazardous substances
listed below in electrical and electronic equipment.

This product conforms to the above directive and for this purposes, the
maximum concentration values of the restricted substances by weight in
homogenous materials are:

Lead

0.1%

Mercury

0.1%

Hexavalent Chromium

0.1%

Polybrominated Biphenyls

0.1%

Polybrominated Diphenyl Ethers

0.1%

Cadmium

0.01%

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WASTE ELECTRICAL AND ELECTRONIC

EQUIPMENT REGULATIONS 2006 (WEEE)

Glensound Electronics Ltd is registered for business to business sales of

WEEE in the UK our registration number is:

WEE/JJ0074UR

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GLENSOUND BEATRICE B4, D4 & R4

Handbook Contents

Issue 5

Description Page No.

Contents

PRODUCT WARRANTY: ................................................................................................................................................................ 3

OVERVIEW ........................................................................................................................................................................................ 8

FOUR AUDIO CHANNELS TWO NETWORK LOCATIONS ................................................................................................... 9

D4 PANEL LAYOUT ...................................................................................................................................................................... 10

Front & Rear Panels ................................................................................................................................................................ 10

R4 PANEL LAYOUT ...................................................................................................................................................................... 11

Front & Rear Panels ................................................................................................................................................................ 11

B4 PANEL LAYOUT ...................................................................................................................................................................... 12

Front, Rear & Side ................................................................................................................................................................... 12

FEATURES ....................................................................................................................................................................................... 13

CONFIGURATION MENU ........................................................................................................................................................... 16

FACTORY PRESETS ...................................................................................................................................................................... 25

AUDIO BLOCK DIAGRAMS (analogue representation of digtal circuits) .................................................................. 26

CONNECTING THE BEATRICE UNITS TO A DANTE NETWORK ...................................................................................... 28

Getting Dante Controller ..................................................................................................................................................... 28

Connecting Beatrice To The Network ............................................................................................................................. 28

Audio Over IP Network ......................................................................................................................................................... 28

Running Dante Controller ................................................................................................................................................... 29

Dante Controller TIP .............................................................................................................................................................. 29

Device Not Showing Up In Dante Controller ................................................................................................................ 30

AES67 MODE ................................................................................................................................................................................. 31

UPDATING FIRMWARE ............................................................................................................................................................... 34

UPDATING THE ULTIMO CHIPSET .......................................................................................................................................... 39

WIRING INFORMATION .............................................................................................................................................................. 40

XLR & JACK Wiring .................................................................................................................................................................. 40

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OVERVIEW

This manual covers 3 very similar 4 channel BEATRICE IP intercom units. All 3 units
share a common internal DSP and Network interface card and all 3 also share the
same software.

The 3 units are:
BEATRICE B4: 4 Channel Beltpack
BEATRICE D4: 4 Channel Desktop
BEATRICE R4: 4 Channel 1RU Subrack
The BEATRICE range of IP intercoms was designed for broadcast, theatre and

professional audio applications.
Our Beatrice intercom system utilises the reliable and proven DanteTM network audio

transmission protocol to allow real time distribution of uncompressed audio across
standard networks. As such the BEATRICE 4 channel units are also fully compatible

with other manufacturers’ equipment using the Dante

TM

protocol. A future firmware

update will make the Beatrice AES67 compliant.
All units in the system are designed to be very easy to use for the operator and

simple to setup for the technician. They includes all the basic functionality required
for small intercom systems and none of the overly complex installation requirements
normally associated with large systems.

The name Beatrice was chosen for our intercom range as she was the love of Dante
Alighieri:

‘Dante had fallen in love with another, Beatrice Portinari (known as Bice),

whom he first met when he was only nine.’ Source Wikipedia.

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FOUR AUDIO CHANNELS TWO NETWORK LOCATIONS

The 4 channel Beatrice units have a network audio interface chipset called ‘Ultimo’
that is supplied to Glensound under licence by Audinate (The Australian company
behind the brilliant Dante newtork audio protocol).
The Ultimo chipset is a 4 audio channel interface, however it has 2 fundemental
limitations.

1) 4 Outgoing Channels:

The chipset can only provide 2 Unicast outgoing circuits, to provide 4 outgoing audio
circuits 2 of the channels must be set to multicast.

2) 4 Incomming Channels:

Although 4 incoming audio channels can be received these can only be sent to the
Ultimo chipset from 2 discreet locations on the newtork as the chipset can only
receive 2 network data streams.

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D4 PANEL LAYOUT

Front & Rear Panels

Volume/ Setup Knob

Power On LED

Panel
Microphone

External

Microphone Input

Audio Presence LED

Call Light

Speak Key

Headphone
Jack

Headset
Connector

Network
RJ45

USB Update

IEC Mains

Enter Setup

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R4 PANEL LAYOUT

Front & Rear Panels

Power On LED

Volume/ Setup
Knob

Panel
Microphone

External

Microphone Input

Audio Presence LED

Call Light

Speak Key

Network
RJ45

USB Update

IEC Mains

Enter Setup

Headset
Connecto
r

Headphone
Jack

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B4 PANEL LAYOUT

Front, Rear & Side

Volume/ Setup Knob

Power On LED

Talk Keys

Call Light

Audio

Presence LED

Headphone
USB Update

Microphone

Network RJ45

Enter Setup

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FEATURES

1. Volume/ Setup Knob
This multi-function knob provides several different functions depending upon

whether the user is in setup mode or not.
In Normal Mode there are 3 functions:
A) Rotating the control increases / decreases the loudspeaker/ headphone

volume.

B) Simultaneously pushing the knob in and rotating it while pressing a speak

key will pan the associated incoming audio circuit between left/ right ears.

C) Simultaneously pressing a speak key and rotating the knob will increase /

decrease the input gain of the associated incoming circuit.
In Setup Mode:
The knob is used to enter menus and change parameters. This is done by

rotating the knob until the desired menu is seen on the display, then push the
knob and the menu will be accessed, rotate the knob again to select the
desired setting and press the knob in to select and save that setting.

2. Power On LED
The power on LED indicates that the device is powered on and the internal

microprocessor is working correctly.

3. Panel Microphone
Note: This feature is not fitted to the Beltpack B4.

The panel microphone is a small electret microphone fitted behind the front
panel and is suitable for most communications purposes.

4. External Microphone Input
This is a balanced microphone input. It can accept dynamic and condenser

microphones and phantom power (48v) can be turned on/ off in the menu
system. The gain of this input is also adjusted in the menu system.

5. Speak Key
These multifunction keys can operate in a number of different ways. In

general terms they route the output of the selected microphone to the
channels output. How they function i.e. Latching, Momentary or Intelligent can
be setup using the associated menu option.

Other functions are:

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A) Double click (just like a pc mouse) will send a call signal to the connected

circuit and make the receivers call LED flash and also (if enabled) provide
an audio indication of an incoming call.

B) While simultaneously pressing the talk key and turning the volume/ setup

knob the input gain of the associated channel will be adjusted.

C) While simultaneously pressing the talk key and pushing and rotating the

volume/ setup knob the associated incoming circuit will be panned left/
right to the headphone output.

6. Call Light
This bright yellow LED will flash to indicate an incoming call on that circuit.

Pressing the speak key will automatically cancel the call light.

7. Audio Presence LED
The red audio presence LED indicates the presence of incoming audio on a

particular circuit. It has a threshold of approximately -20dB (so any lower level
audio will not trigger it) and it stays illuminated for 10 seconds after the
detected audio falls below the threshold.

8. Enter Setup Button
Pressing the small tactile switch will put the unit in setup mode. When in setup

mode all 4 speak keys will flash to clearly indicate that you are in setup mode.
The setup mode is protected by a 2 digit passcode. The passcode is 45 (the

numeric equivalent of GL). Just turn the volume/ setup knob until 45 is shown
on the screen and then push the knob to select.

9. Headphone Jack

This standard 6.35mm (1/4”) stereo headphone socket accepts headphones

from 30 to 1000 Ohms.
It has a unique headphone amplifier that allows it to provide the correct output
level regardless of the headphone impedance and it can also have mono
headphone jacks connected with no adverse effect.

10. USB Update
The USB connector is used for connected a PC to the device for loading

software updates.

11. Headset Connector
Note this can be factory fitted to the B4 instead of the 3 pin microphone in

XLR. The headset connector carries both microphone in and headphone out
audio circuits.

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12. Network RJ45
The Neutrik Ethercon network socket can connect to both Neutrik Ethercons

and standard RJ45 cables. It is a 100M/bit standard IP network connection.
The status LED flashes to show when data is being correctly communicated
with the attached switch.
If connected to a Power Over Ethernet (PoE) source then the unit will be
powered from it.

13. IEC Mains
Note: There is no mains option on the Beltpack B4

The standard IEC mains plug accepts external AC voltages of 100 -240 VAC
+/- 10%.

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CONFIGURATION MENU

1. Entering/ Leaving Setup

To enter setup press the small round flush mounted button marked ‘SETUP’
Once in setup mode all 4 talkback switches flash to make it clear that you are in the

setup mode.
If no action is taken the unit will automatically exit setup mode after about 30

seconds of inactivity.
When in setup mode pressing the ‘SETUP’ button will exit the mode and the unit will

return to normal operation.

A. Unlock Code

To prevent operators entering the configuration menu and altering the device’s
settings when you first enter the setup mode the display asks for an unlock code.

To unlock the device rotate the Volume/ Setup knob until the number 45 is displayed
on the screen and then push the Volume/ Setup knob.

2. Selecting The Different Menus & Options Within The Menu

Once in setup mode with the device unlocked, rotate the Volume/ Setup knob to
scroll between the different menu settings. Once the display indicates the desired
menu that you would like to alter push the Volume/ Setup knob to enter that selected
sub menu.

Once in the sub menu, rotate the Volume/ Setup knob both clockwise and anti­clockwise to display all available options for that parameter. When the setting that
you want to make is displayed on the screen push the Volume/ Setup knob and it will
then be set.

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B. Input Type

This setting allows the user to select either the internal microphone or the external
microphone to be used for talkback purposes. There are 2 options for the external
microphone to allow different types of microphones to be connected.

AVAILABLE OPTIONS:
Dynamic: External mic input for dynamic microphones
Phantom: External mic input with +48V Phantom Power being supplied
Panel: The Internal microphone mounted behind the front panel. (Not available on

the Beltpack)

C. Input Gain

This adjusts the input gain of the microphone input and should be used to set the
output level of the user’s microphone to the intercom network.

The gain range is nominally marked 0 – 30 for panel mic and 0 – 17 for the external
mic.

To correctly set the gain, connect a microphone and set the appropriate input type,
enter the Input Gain menu and start talking into the microphone at the level that you
will use the unit. Next to the Gain level a very simple PPM will appear on the screen
made up of the characters >>>X<<< to indicate the audio level. The goal is to set the

level such that during normal speech the ‘X’ is on most the time and that you do not

get too many ‘<<’. If you don’t see the ‘X’ and only see ‘>>’ then you will need to turn

the gain up.

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D. Sidetone Vol

Sidetone is standard terminology for the user’s own voice appearing the user’s own

headphones. It has no effect on the outgoing level heard by other people on the
intercom network.
This setting adjusts the gain (volume) of the user’s own voice in their heaphone feed.

E. CH1 to CH4 SW Mode

There are 4 identical menu options for setting the operation of the 4 talkback keys
(buttons/ switches). Each of the 4 talkback keys can be independantly set.

AVAILABLE OPTIONS:
Momentary: The talkback key must be held down to operate.
Latching: A push of the talkback key will turn the channel on, another push will then

turn the channel off.
Intelligent: A brief push of the talkback key will turn the channel on or off. But a

press and hold of the talkback key will only turn the output on (or off if already on)
while the key is being pressed.

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F. CH1 to CH4 Party Mode

There are 4 identical menu options to set part mode on the 4 output channels.
Party mode is a facility that can be used to set up a party line style intercom. When

in party mode the Channels output can have audio from any of the 4 incoming
circuits routed and mixed to it.

In the above screen shot, Channel 1’s output would have both Channel 1 and

Channel 3’s inputs routed to it. Therefore any incoming audio received on either
Channel 1 or 3 would also be received by the destination that Channel 1’s output is

routed to within the overall intercom system.

G. Call mode

This mode provides the ability to turn off the calling feature for any of the channels. If
you are in a setup where the calling feature is not being used, then turning it off
(disabling it) can prevent accidental triggering of the call circuit.

In the above screen shot only CH3 and CH4 have their call mode switched on.
Turning off the call mode turns off the transmitting of the call signal when a double

tap on the channels talk key is detected. It also turns of the detectors looking for an
incomming call signal.

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H. RX Only mode

The receive only mode allows one or more of the 4 circuits to be set to receive audio
only. When set in this mode pressing a channels talk key turns the associated
incoming audio circuit on/ off to the loudspeaker/ headphones.

When a channel is set to receive only the operators microphone is never routed to
the channels output and a call signal will also never be sent to the output.

In the above screenshot CH2 has been set to receive only.

I. Headphone Boost

Headphone boost is a facility provided in case you are working in a very noisy
enviroment. By turning it on the headphone output level is increased by 10dB.

If ‘ON’ is not shown on the setup screen as per the above picture then headphone
boost is turned off.

HIGH HEADPHONE LEVELS CAN BE DANGEROUS

Please note high headphone output levels can seriously damage you hearing. Please consult your
health and safety officer to confirm a suitable and safe output level prior to using this equipment.

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J. Pip Tone Vol

Pip tone is the audio alert that a call has been received on one of the channels and
is used to indicate to the user that there is an incomming call.
The volume of this alert can be adjusted using this control.

K. LS dim Vol

LS (Loudspeaker) dim, is the amount of dimming that occurs on the front panel
loudspeaker when a talkback key is pressed. By dimming the loudspeaker when a
talkback channel is on you reduce the amount of acoustical pickup between the
loudspeaker and microphone which helps to eliminate nasty acoustical feedback.

Note: LS Dim is not available on the beltpack B4.

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L. End Stop Vol

The term ‘End stop’ refers to old fashioned electronic volume circuits where an ‘end

stop’ resistor would be placed at the bottom of a volume potentiometer to prevent

that potentiometer from fully attenuating (turning off) the audio signal.

In the Beatrice units each of the 4 incoming audio circuits have their own adjustable
level control (to adjust the incoming level of one circuit, press the associated
talkback key and adjust the Volume/ setup knob).

This ‘End stop’ menu adjusts the minimum level that these 4 incoming audio circuits

can be set to, where ‘0’ equates to off and ‘10’ equates to full volume.

M. Mute LS

Mute LS, this control is either on or off. It turns the front panel loudspeaker on or off
and is normally used when the operator is wanting to operate from headset and
audio coming from the loudspeaker would disturb the local environment.

Note: LS Dim is not available on the beltpack B4.

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N. Save Preset

There are 4 presets available. If you select a preset (1 – 4) and push the volume/
setup knob then all the current settings will be saved to that position in non-volatile
memory. If there was a previously saved preset on the same preset number this will
be overwritten.

Please note the preset only saves configurations available via the menu system, it
does not save any Dante network information.

O. Load Preset

The load preset menu recalls previously saved configurations.

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P. Factory Reset

If the factory reset menu is entered and ‘Yes’ selected (and then the Volume/ Setup
knob is pushed) then the units configuration will return to factory defaults.

Please note factory reset will not overwrite and saved presets.

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FACTORY PRESETS

If the factory reset menu option is sleected the device will return to the following
parameters.

Please note that any saved presets are not affected by the factory reset operation.

hp_mix.rx1_gain = 15;
hp_mix.rx2_gain = 15;
hp_mix.rx3_gain = 15;
hp_mix.rx4_gain = 15;

hp_mix.rx1_pan = 7;
hp_mix.rx2_pan = 7;
hp_mix.rx3_pan = 7;
hp_mix.rx4_pan = 7;

hp_mix.sidetone_level = 7;
hp_mix.sidetone_pan = 7;

tx_channel_mix[0].button_mode = 2; //intelligent
tx_channel_mix[1].button_mode = 2;
tx_channel_mix[2].button_mode = 2;
tx_channel_mix[3].button_mode = 2;

tx_channel_mix[0].party_mode = 0;
tx_channel_mix[1].party_mode = 0;
tx_channel_mix[2].party_mode = 0;
tx_channel_mix[3].party_mode = 0;

hp_mix.pip_gain = 7;
hp_mix.master_gain = 15;

hp_mix.ls_dim_gain = 0;
hp_mix.rx_endstop_gain = 6;
ls_mix.ls_mute = 0;
mic_line.current_input_type = 0; //dynamic

mic_line.current_input_gain = 10;
mic_line.current_pwr_state = 0;
mic_line.phantom_gain = 10;
mic_line.dynamic_gain = 10;

mic_line.panel_mic_gain = 15;

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AUDIO BLOCK DIAGRAMS (analogue representation of digtal circuits)

DIM

PANEL MIC

XLR MIC

INPUT 1

SPEAK TB DIM/ CUT

OUTPUT 1

SET DIM LEVEL

PSU

+12V

+3.3V0V-12V

100 - 250 VAC

DETECT

I/P GAIN

(INTERNAL)

SPEAK SWITCHES HAVE INTERNAL LED

ILLUMINATION TO INDICATE STATE

HEADPHONES/ LS VOLUME

INTERNAL LS

AUDIO TO DANTE NETWORK

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 2

SPEAK TB DIM/ CUT

OUTPUT 2

DETECT

I/P GAIN

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 3

SPEAK TB DIM/ CUT

OUTPUT 3

DETECT

I/P GAIN

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 4

SPEAK TB DIM/ CUT

OUTPUT 4

DETECT

I/P GAIN

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

FROM INPUT 1 LEFT EAR MIX

FROM INPUT 2 LEFT EAR MIX

FROM INPUT 3 LEFT EAR MIX

FROM INPUT 4 LEFT EAR MIX

FROM INPUT 1 RIGHT EAR MIX

FROM INPUT 2 RIGHT EAR MIX

FROM INPUT 3 RIGHT EAR MIX

FROM INPUT 4 RIGHT EAR MIX

LEVEL

SIDETONE

SWITCH MADE WHEN ANY OF

SPEAK KEYS ARE ON

SIDETONE TO HEADPHONES

SIDETONE

SIDETONE

CUT LS

UNIT WILL ALSO POWER FREOM PoE

+48V Phantom

Page 27 of 41

INPUT 1

SPEAK TB DIM / CUT

OUTPUT 1

PSU

+12V

+3.3V0V-12V

PoE

DETECT

I/P GAIN

SPEAK SWITCHES HAVE INTERNAL LED

ILLUMINATION TO INDICATE STATE

HEADPHONES/ LS VOLUME

AUDIO TO DANTE NETWORK

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 2

SPEAK TB DIM / CUT

OUTPUT 2

DETECT

I/P GAIN

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 3

SPEAK TB DIM / CUT

OUTPUT 3

DETECT

I/P GAIN

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

TO CH 4 IFB MIX

FROM CH 4 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

INPUT 4

SPEAK TB DIM / CUT

OUTPUT 4

DETECT

I/P GAIN

TO CH 2 IFB MIX

FROM CH 2 IFB MATRIX SWITCH

TO CH 3 IFB MIX

FROM CH 3 IFB MATRIX SWITCH

TO CH 1 IFB MIX

FROM CH 1 IFB MATRIX SWITCH

IFB MATRIX

SWITCHES

IFB MATRIX

MIXERS

PRESENCE

DETECT

CALL

CALL

DETECT

FILTER

CALL

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

TO LEFT EAR MIX

TO RIGHT EAR MIX

FROM INPUT 1 LEFT EAR MIX

FROM INPUT 2 LEFT EAR MIX

FROM INPUT 3 LEFT EAR MIX

FROM INPUT 4 LEFT EAR MIX

FROM INPUT 1 RIGHT EAR MIX

FROM INPUT 2 RIGHT EAR MIX

FROM INPUT 3 RIGHT EAR MIX

FROM INPUT 4 RIGHT EAR MIX

LEVEL

SIDETONE

SWITCH MADE WHEN ANY OF

SPEAK KEYS ARE ON

SIDETONE TO HEADPHONES

SIDETONE

SIDETONE

HEADPHONES

+48V

Mic In

Page 28 of 41

CONNECTING THE BEATRICE UNITS TO A DANTE NETWORK

The Beatrices are network audio devices utilizing the reliable and versatile Dante
audio over IP protocol. Dante is a proprietary system (although very widely used) the
originators of which are Audinate.

The information below is only meant as a very basic guide. Full details of the power
of Dante network audio and instructions for using it can be found at

www.audinate.com

Getting Dante Controller

If you are connecting the Beatrice to a new Dante network the first thing you will
need to do is to get the free Dante controller software from Audinate.

This can be downloaded by visiting Audinate’s web site at www.audinate.com

Connecting Beatrice To The Network

Beatrices can be connected to the network that you are going to use for your audio
distribution simply by plugging in either, and, or any of the network connections on
the rear. Once connected to the network it will be possible to see the inferno from
within the Dante controller and route its’ audio circuits.

Audio Over IP Network

We strongly recommend that you consider your network topology carefully and
would not recommend sharing broadcast audio and general data on the same
network.

For more details of audio over IP network structure please visit www.audinate.com

Page 29 of 41

Running Dante Controller

At the time of writing this manual the Dante Controller looks as per the screenshot
below:

The Beatrice will have been named at the factory during test to allow them to be
identified by the Dante controller.

The format used for the factory name is:

‘BeatriceXX-snXXX’
Where ‘BeatriceXX’ refers to the Glensound product i.e. BeatriceR4 or D4 or B4.
The ‘–snXXX’ refers to the serial number of the Beatrice unit which can be found

printed on the rear or side of the unit.
Note if you upload a new DNT file or clear the devices config then the name will

change to BeatriceXX-xxXxXx whereby the ‘X’s refer to the devices MAC address.

Dante Controller TIP

If you have never run Dante controller before then make sure that on the bottom left

of the Dante controllers’ screen ‘P’ or ‘S’ is next to a green square as this indicates

that it is connected to a network. By clicking ‘P’ or ‘S’ a pop up box opens to allow
you to set what network interface the controller is using.

Page 30 of 41

Device Not Showing Up In Dante Controller

If your DanteTM device does not show up in DanteTM Controller then the most likely
issue is that the device’s IP Address is not appropriate for your network.

A) It maybe that the device is set to obtain an IP address automatically using

DHCP (this is the default configuration) and your network is setup for fixed IP
addresses only and does not have a DHCP server.

B) It maybe that the device has had a fixed IP address assigned but that this

address is not suitable for your network.

The solution to both scenarios is basically the same.

1) You must connect your DanteTM device directly to the Ethernet port of your
computer using an Ethernet cable.

2) Make sure that your computer is set to ‘Obtain an IP address automatically’

3) After a few minutes the DanteTM device should now appear in DanteTM
Controller.

4) Double click the device name to open up device view.

5) Open up the ‘Network Config’ tab

6) Either turn on ‘Obtain an IP Address Automatically’ or correctly configure the
‘Manually configure an IP Address’ options for your network.

7) Click on ‘Apply’ to confirm the new settings, then disconnect the computer and
reconnect the DanteTM device to your network.

Page 31 of 41

AES67 MODE

The Beatrice uses a chipset from Audinate called Ultimo for its network audio
interface. Audinate are the company behind DanteTM and as such the chipset’s
primary network audio protocol is Dante, however Audinate have enabled their
module to comply with AES67 and therefore the Beatrice can be set to AES67 mode
for interaction with other AES67 devices.

Please note however that Glensound are relying on Audinate’s AES67 interface and
are unfortunately not able to provide full AES67 support for the unit. AES67 support
should be sought directly from Audinate.

1. Turning On AES67 Mode

If you want to use your Beatrice on an AES67 network and it has not been set to
AES67 mode then this can be set in Dante controller by double clicking the Beatrice
to open the Device View window where you will find an AES67 tab to enable AES67
support.

Once the AES67 drop down box has been enabled you’ll have to reboot the Beatrice
for the change to take effect. After the reboot go back to the AES67 tab and set the
multicast prefix address to one that is suitable for your newtork.

Page 32 of 41

2. Sending AES67 Audio

To transmit AES67 audio to the network a multicast flow must first be setup.
This is done by selecting the ‘Create New Multicast Flow’ Icon in the Device

View.

Tick the AES67 Flow check box, then select up to 4 channels to be included in the
flow then click ‘Create’

Once set the flows can be seen in the transmit tab of the device view.

Page 33 of 41

3. Receiving AES67 Audio

Once a compatible AES67 stream is detected on the network by Dante Controller the
AES67 flows will appear in the Dante Transmitters section in the Routing tab.

4. AES67 Restrictions

AES67 flows can only be generated with the following constraints:

• Multicast Only

• Non-redundant

• Destination address in range 239.nnn.0.0 to 239.nnn.255.255 (239.nnn/16),

port 5004

• 48kHz sampling rate

• 24 bit linear (L24) encoding

• 1 msec packet time

• Up to 8 channels per stream

Received AES67 flows have the following constraints:

• Multicast Only

• Non-redundant

• Destination address in range 239.nnn.0.0 to 239.nnn.255.255 (239.nnn/16),

port 5004. Must match destinatio address range.

• 48kHz sampling rate

• L16 or L24 encoding

• 125usec, 250usec, 333usec, 1 msec packet time

• Up to 8 channels per stream

Page 34 of 41

UPDATING FIRMWARE

The Beatrice units are a digital audio system comprising of a Micro Controller and
ADC and DAC converters. These items run software and may need to be
occasionally updated.

Equipment needed

• A windows based PC

• USB Type A to Micro B cable

• A copy of ‘DfuSe Demo’ software

• The latest firmware from Glensound

• The Beatrice unit to update

Instructions

1. Download and install DfuSE Demo
‘DfuSE Demo’ is a firmware updating tool that is required for loading new

firmware on to the Beatrice.
It can be downloaded from the STMicroelectronics website found here:

https://goo.gl/AbzhsA. It is the file named “STSW-STM32080”.

Once you have downloaded this file you will need to extract the .exe

“DfuSe_Demo_V3.0.5_Setup.exe”, then run and install it.

2. Download firmware
The latest firmware for the Beatrice can be found on the Glensound website,

under the product page for Beatrice device. Once you have downloaded the
file, place it in a folder or location of your choice.

3. Connect To A PC
Connect the Beatrice to the PC via the USB cable. The Micro USB connector

is located on the rear panel of the unit.

Figure 1 Example filename

Page 35 of 41

4. Firmware update preperation
To prepare the Beatrice for a firmware update;

1. Press and hold down the Enter Setup button

2. Power on the unit

3. Release the Enter Setup button
Your PC should make an audible sound when this process is successful as

windows is detecting a new USB device.

5. Loading the firmware
Now open DfuSe Demo.
If the Beatrice successfully entered DFU mode then it will appear as ‘STM

Device in DFU Mode’ under the ‘Available DFU Devices tab’.

Now the .dfu file needs to be selected so that DfuSe Demo knows the correct
firmware to put on to the Beatrice.

Figure 2 Device successfully recognised

Page 36 of 41

Click choose and then select the .dfu file that you downloaded from the
Glensound website. This will be located in your downloads folder by default.

If the file loads successfully then it will read along the bottom ‘File correctly

loaded’.

6. Upgrading the Beatrice firmware

Figure 3 Choose .dfu file

Figure 4 .dfu successfully loaded

Page 37 of 41

The firmware is now ready to be put on to the Beatrice. Tick the ‘Verify after
download’ box first and then click ‘Upgrade’.

Click yes to proceed.

The progress bar along the bottom will show the status of the operation.If the

operation was successful, DfuSe Demo will report that “Target 00: Verify
Successful!”.

You may also see that it will report how much data was successfully transferred.

Figure 5 Upgrade

Figure 6 Start upgrade

Figure 7 Upgrade status

Page 38 of 41

7. Final steps
Now click “Leave DFU mode” to finish the procedure.

You may now disconnect the USB cable and continue to use the Beatrice with
the freshly updated firmware!

Figure 8 Successful upgrade!

Figure 9 Final step

Page 39 of 41

UPDATING THE ULTIMO CHIPSET

The Ultimo Chipset is a device supplied by Audinate that does most of the
processing for the actual Dante/ AES67 network audio streams. There is one Ultimo
Chipset in each Beatrice. We supply special code (a .dnt file) that sets up/ initiates
the Ultimo Chipset and makes it work in particular way that is compatible to the
Beatrice.

1. Finding Out Current Installed Version

Using Dante® controller double click on the Beatrice device name in the routing tab
to open the Device View box.
In the Device View box open the Status Tab.

The ‘Product Version:’ shows the currently installed version of Ultimo Chipset dnt

code.

2. Finding Out What The Latest Available Version Is

Go the Beatrice’s web and open the ‘Firmware Latest Version’ Tab.
This will give both the latest version numbers/ file names and also the location to
download the file from.

3. Updating the Ultimo Chipset

The firmware that runs in the Ultimo Chipset is updated using Audinate’s Firmware
updating tool. The updating tool and a user guide can be downloaded from
Audinate’s website:

https://www.audinate.com/products/firmware-update-manager

NOTE:

Please note we strongly advise that when you do the update that only your PC and
the Paradiso that you want to update are on the network to save accidently updating
the wrong Dante device.

Page 40 of 41

WIRING INFORMATION

XLR & JACK Wiring

12

3

XLR SOCKET (FEMALE)

TIP

RING

SLEEVE

STANDARD XLR AUDIO PINOUTS:

1: Ground/ Earth
2: INPHASE/ POSITIVE/ MIC +
3: MATE/ NEGATIVE/ MIC -

STANDARD HEADPHONE WIRING:

TIP: A/ LEFT Ear
RING: B/ RIGHT Ear
SLEEVE: Common/ Earth

Page 41 of 41

OPTIONAL 5 or 4 PIN XLR WIRING INFORMATION

5 PIN XLR AUDIO PINOUTS:

Female XLR fitted to Beatrice, mates
with cable mounted male

1: MATE/ NEGATIVE/ MIC ­2: INPHASE/ POSITIVE/ MIC +
3: GROUND/ EARTH
4: HEADPHONE LEFT
5: HEADPHONE RIGHT

4 PIN XLR AUDIO PINOUTS:

Male XLR fitted to Beatrice, mates with
cable mounted female

1: MIC GND/ MIC –
2: INPHASE/ POSITIVE/ MIC +
3: HEADPHONE GND
4: POSITIVE/ HEADPHONE +

1 2 3 4 5 1 2

3

4