Gigaset S850A GO IP User manual

S850 A GO

You can find the most up-to-date

user guide at

www.gigaset.com/manuals

User guide online on your

smartphone or tablet:

Download the Gigaset Help app

Gigaset GO: For the fixed line network with a future

Make telephony at home flexible with this Gigaset GO phone. There are three connection alternatives, as well as all the GO functions.

Making calls using the analogue fixed line network

Connect the phone to your analogue fixed line connection (PSTN). Plug the phone cable into the fix

ed line connection. You can then

• Use the analogue line to make phone calls

• Use the integrated answer machine

• Use the other functions of your Gigaset phone (directory, call lists etc.)

Making calls over the Internet

Connect the phone to a router. In this case, ignore the phone cable and plug the network cable in

to a LAN connection on your router. Register the phone with your internet telephony provider

(IP). With this connection, you can

• Make two calls at the same time

• Assign a separate number to each handset

• Make calls using different telephony providers

• Set up three answer machines with individual recording and advisory texts

• Use the other functions of your Gigaset phone (directory, call lists etc.).

Making calls using the analogue fixed line network and over the Internet

If you have both an analogue fixed line connection and an Internet connection, you can use the func

tions of both connections, e. g. make a fixed line call and two I

New functions of the Gigaset GO phones

In addition to the functions of previous analogu further new options:

e or IP phones, Gigaset GO phones also offer

nternet calls at the same time.

• Make calls between Gigaset GO phones across the world free of charge via Gigaset.net

• Display online services information, e. g. weather tickers

• Use online directories (not available in all countries)

• Use cloud services and smartphone apps for connecting between fixed line network

phones and smartphones: e. g. receive notifications on your smartphone if there is an incoming call or a voice message on the GO phone at home or transfer smartphone contacts to the GO phone

Further information about Gigaset GO can be found at

www.gigaset.com/go

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set-up (overview) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Illustration in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contents of the package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Setting up an IP account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making calls via the Internet (VoIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Provider-specific functions (network services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Message lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Local answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Set fast access for the answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Sound profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Baby monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Protection against unwanted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Resource Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Additional functions using the PC interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

E-Mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Info Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Contents

Expanding the functionality of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Multiple handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Operation with a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting the telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Internet telephony (VoIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Manufacturer's advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Not all functions described in the user guide are available in all countries or from all network providers.

INT1

Calls Calendar

Overview

Handset

Overview

1Display 2 Status bar ( p. 128)

Icons display current settings and operating status of the phone

3Volume keys ( p. 20)

for receiver/headset, ringtone, handsfree

mode and appointment reminders

4Display keys ( p. 20)

Various functions, depending on the operating situation

5 End call key, On/off key

End call; cancel function; Go back one menu level Press briefly Return to idle status Press and

Switch the handset on/off (in idle status)

6Message key ( p. 35)

Access to the calls and message lists;

Flashe s: new message or new call

7 Profile key

Switch between sound profiles

8Hash key

Lock/unlock the keypad (in idle status)

Toggle between upper/lower case and digits (when inputting text)

9USB connection socket

For data exchange between the handset and PC

10 Microphone 11 Star key

Open special characters table (when inputting text)

Switch between pulse dialling/tone dialling (during existing connection)

hold

Press and

hold

Press and

hold

Press briefly

12 Headset connection

(2.5 mm jack)

13 Key 1

Select answer machine/ network mailbox

14 Recall key

Consultation call (flash) Press briefly Insert a dialling pause Press and

15 Talk key / Handsfree key

Accept call; dial number displayed; switch between receiver and handsfree mode; send SMS (when composing an SMS)

Open the redial list Press briefly Start dialling Press and

16 Control key / menu key ( p. 19)

Open a menu; navigate in menus and entry fields; access functions (depending on the situation)

Press and

hold

Base station

A Registration/paging key

Locate a handset (paging); Show IP address on handset

Illuminated: LAN connection active (phone is

connected to router)

Flashe s: Base station in registration mode

Press briefly

hold

Set-up (overview)

Fixed line network and Internet telephony

Setting up the handset for use Connecting the base to the mains

power supply

Fixed line network telephony

Connecting the base to the analogue telephone network

Internet telephony (IP)

Connecting the base to a router

Setting up an IP account

¤ Press the Message key on the handset

¤ use the web configurator on a PC/tablet

www.gigaset-config.com

Done!

GO functions

¤ Connect the base to a router ¤ Download apps onto your smartphone (e.g. Gigaset elements) ¤ Register your phone with Gigaset elements

Illustration in the user guide

Warnings, which, if not heeded, can result in i

Important information regarding function and appropriate handling or functions that could generate costs.

Prerequisite for being able to carry out the following action.

Additional helpful information.

njury to persons or damage to devices.

Keys

or Talk key or Handsfree key

End call key to Number / letter keys

/ Control key rim / centre Message key

Recall key Star key

Hash key Profile key

OK, Back, Select, Change, Save, . . . Display keys

Procedures

Example: Switching Auto answer on/off

¤ . . . use to select Settings OK Telephony OK Auto Answer

Change ( = on)

Step Follow this procedure

¤ When in idle status press the centre of the control key.

The main menu opens.

¤ ¤ OK

Tel e ph on y

¤ OK

Navigate to the icon using the control key . Select OK to confirm. The submenu Settings opens.

Select the Te le ph on y entry using the control key .

Select OK to confirm. The submenu Tel e ph o ny opens.

¤ Auto Answer The function to switch Auto answer on/off appears as the first menu item. ¤ Change Select Change to activate or deactivate. Function is activated /

deactivated .

Safety precautions

Read the safety precautions and the user guide before use.

The device cannot be used in the event of a power failure. It is also not possible to transmit emergency calls.

Emergency numbers cannot be dialled if the keypad/display lock is activated!

Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.

The handset must not be operated if the battery cover is open.

Do not use the devices in environments with a potential explosion hazard (e.g., paint shops).

The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.

Use only the power adapter indicated on the device. Whilst charging, the power socket must be easily accessible. Use only the cables supplied for fixed line and LAN connection and connect these to the intended

ports only.

Remove faulty devices from use or have them repaired by our Service team, as these could inter fere with other wireless services.

Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injur y to hands and face. Send the device to our Service department to be repaired.

Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing.

The phone may cause interference in analogue hearing aids (humming or whistling ) or cause them to overload. If you require assistance, please contact the hearing aid supplier.

Keep small cells and batteries, which can be swallowed, out of the reach of children. Swallowing a battery can lead to burns, perforation of soft tissue and death. Severe burns can occur within 2 hours of swallowing. In the case of a swallowed cell or battery, seek medical care immediately.

Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g., doctor's surgery. If you use a medical device (e.g., a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data").

). Never use a conventional (non-rechargeable) battery or

Getting started

Contents of the package

• One base station,

• One power adapter for the base station,

• One phone cable,

• One LAN cable,

• One handset,

• One battery cover,

• Two batteries,

• One charging cradle incl. power adapter,

• One belt clip,

• One user guide

Models with multiple handsets, per handset:

• One handset,

• One charging cradle incl. power adapter,

• Two batteries, one battery cover and one belt clip

The base station and charging cradle are designed for use in closed, dry rooms within a temperature range of +5 °C to +45 °C.

The device's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out.

Never expose the telephone to heat sources, direct sunlight or other electrical devices.

Protect your telephone from moisture, dust, corrosive liquids and vapours.

Handset

123

Connecting the charging cradle (if included)

¤ Connect the flat plug of the power

adapter .

¤ Plug the power adapter into the power

socket .

To remove the plug from the charging cradle again:

¤ Disconnect the power adapter from the

mains power supply.

¤ Press the release button . ¤ Pull out the plug .

Setting up the handset for use

The display is protected by a plastic film. Please remove the protective film!

Inserting the batteries

Handset

Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

¤ Insert the batteries (for

correct +/- direction, see diagram).

¤ Fit the battery cover from

the top.

¤ Press the cover until it clicks

into place.

To re-open the battery cover:

¤ Insert a fingernail behind

the notch at the top of the cover and slide it downwards.

Handset

7 h

Deutsch

English

Fran cais

Charging the batteries

¤ Charge the batteries fully prior to first use in the

charging cradle or using a standard USB mains adapter (

The batteries are fully charged when the power icon

disappears from the display.

p. 13).

The battery may heat up during charging. This is not dangerous. After a time, the charge capacity of the battery will decrease for technical reasons. Handsets contained in the package have already been registered to the base station.

In the event that a handset is not registered however, (indicated by "Please register handset"), register the handset manually (

p. 81).

Attaching the belt clip

The handset has notches on each side for attaching the belt clip.

• Attaching the belt clip: Press the belt clip onto the back of the

handset so that the tabs on the belt clip click into place in the notches.

• Removing the belt clip: Press the centre of the belt clip firmly

with your right thumb. Push the nail of your left thumb up between the clip and the casing. Slide the clip upwards to remove.

Changing the display language

You can change the display language, if the telephone has been set to an incomprehensible language.

¤ Press the centre of the control key . ¤ Press the keys and slowly and successively . . . the

language settings display appears, the set language (e. g. English) is highlighted ( = selected).

¤ To select a different language: Press the control key until

the desired language is highlighted on the display, e. g. Francais press the key on the right directly underneath the display to activate the language.

¤ To revert to idle status: Press and hold the End call key

Connecting the headset

123

¤ Connect the headset with 2.5 mm jack to the left side of the

handset .

¤ Connect headset via Bluetooth ( p. 70).

The headset volume corresponds with the setting for the receiver vo

lume ( p. 89).

Connecting the USB data cable

For data exchange between the handset and PC:

¤ Connect the USB data cable with micro-USB plug into the

USB socket at the bottom of the handset .

Connect the handset directly to the PC, not via a USB hub.

Base station

Connecting to the mains power supply

¤ Insert the power cable of the power

adapter into the upper connection socket

at the rear of the base station.

¤ Push both cables into the appropriate cable

channels .

¤ Insert the power adapter into the power

socket .

Base station

Only use the supplied network cable. The network cable must always be connected in order to function, as the phone will

not operate without a power supply.

Base station

Connecting to the analogue fixed line network

¤ Insert the phone cable into the lower

connection socket at the rear of the base station.

¤ Push both cables into the appropriate cable

channels .

¤ Insert the phone cable into the fixed line

network connection .

Only use the supplied phone cable. The pin connections of phone cables may vary.

You can now use your phone to make calls via the fixed line network and you can be reached on your fixed line network number.

An answer machine in the base station is and record mode.

set with a pre-recorded announcement in answer

Connecting to the Internet

You will need to connect the phone to the Internet for Internet telephony (IP) and access to the Internet and home network and Gigaset GO functions.

For connecting to the Internet: a router that is connected to the Internet For Internet telephony: a broadband Internet connection (e.g. DSL) with a flat rate.

Connecting the base to a router

¤ Insert a jack from the Ethernet cable

supplied into the LAN connection socket at the side of the base station

¤ Insert the second jack of the Ether-

net cable into an LAN connection socket on the router .

As soon as the cable between the telephone and the router is plugged in and the router is switched on, the key on the front of the base st

ation lights up (paging key).

The phone is now connected to the Internet.

In order to be able to use all Gigaset GO functions, you may need to install apps on your smartphone and apply settings in the phone's web configurator, e.g. registering your phone with Gigaset elements.

Further information about the settings web configurator Further information about Gigaset GO can be found at www.gigaset.com/go

Setting up an IP account

Data protection notice

When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information daily:

• Serial number/item number

• MAC address

• Private IP address for the Gigaset in the LAN/its port numbers

• Device name

• Software version

On the support server, this information is linked to the existing device-specific information:

• Gigaset.net phone number

• System-related/device-specific passwords

Further information about the data stored in relation to the Gigaset.net Service can be found at:

www.gigaset.net/privacy-policy

Setting up an IP account

So that you are able to make calls via the Internet (VoIP), you must have at least one IP account with an Internet telephony provider. You can register using the access data that you receive from your provider (user name, authentication name, password etc.).

To register the phone with your provider, please use:

• The VoIP wizard on the handset

• Or the web configurator on a PC or tablet ( p. 106)

You can configure up to six IP accounts.

Registering using the VoIP wizard on the handset

As soon as the handset battery has sufficient charge, the Message key on the handset will flash.

¤ Press the Message key Yes . . . the wizard starts . . . scroll through the

displayed text OK

If the wizard does not start properly or you have terminated it: Start the VoIP wizard using the handset menu

¤ . . . Use to select Settings OK Telephony OK VoIP

Wizard

If "New firmware available" is shown on the display, there is a firmware update available for your phone.

To u pda te f irmwar e: Yes . . . the new firmware is loaded (takes approx. 6 mins.) The Message key will then flash again.

¤ To start configuration: Press the Message key .

Setting up an IP account

Select IP Account

IP 1

IP 2

IP 3

IP 4

IP 5

Back OK

Select a Provider

Provider 1

Provider 2

Provider 3

Provider 4

Provider 5

Back OK

The display shows the possible IP accounts (IP 1 to IP 6). Accounts that are already configured are marked with .

¤ . . . Use to select the required account OK

If no Internet connection can be established, a corresponding error message will be generated. For more information, see "Questions and answers" Appendix

¤ Terminate the VoIP wizard: OK . . . The VoIP wizard will close Troubleshoot if

necessary Open the wizard again later via the menu to configure the IP account.

The wizard establishes a connection to the Gigaset configuration server on the Internet. Various profiles with general configuration data for different providers can be downloaded here.

Select provider

A list of countries is loaded.

¤ . . . Use to select the country in which you want to use the

phone OK . . . a list of providers in this country is displayed . . . use to select provider OK . . . the general configuration data for your provider is downloaded and stored in the phone

If your provider does not appear in the list: Terminate the wizard: Press and hold the End call key . . . the handset returns to

idle status . . . set up the IP account using the web configurator

Entering user data for your IP account

You are required to enter your pe rsonal access data for your IP account, e. g. Us . . . (depending on the provider).

¤ Enter registration data confirm each entry using OK

Pay attention when entering access data, as it is case sensitive.

¤ To switch between lowercase, uppercase and number entry mode: Press the

key

¤ To delete incorrectly entered characters: Press the display key ¤ To navigate within an entry field: Press right/left on the control key

Message on successful transfer: Y The fixed line network connection is assigned to the handsets as a send connection. Please

hange the send connection to make calls over the Internet.

our IP account is registered at your provider.

er ID, Password,

Setting up an IP account

INT 1

Connection for

outgoing calls:

< IP 1 >

Back Save

Send and receive connections

Assign the available phone connections (fixed line network, Gigaset.net and up to six IP connections) to the end devices as receive and, where necessary, send connections. End devices are the registered handsets and the three base answer machines.

• Receive connection: Phone numbers you may be called on. Incoming calls are forwarded to

the end devices for which the relevant connection is assigned as receive connection.

• Send connection: A line that you use for an outgoing call. The corresponding number will be

transferred to the recipient. You can assign each end device a number or the associated connection as a send connection.

Each connection (number) of your phone can be both a send as well as a receive connection and c

an be assigned to several end devices. It may only be assigned to one answer machine as a

receive connection.

Default assignment

• All configured connections are assigned to the handsets and answer machine 1 as receive

connections on delivery.

• The fixed line network connection is assigned to the handsets as a send connection. If you

have no fixed line network connection, no send connection is assigned.

Change send connections

¤ . . . Use to select Settings OK Telephony OK Send

Connections OK

Select handset:

¤ . . . Use to select the handset on which you wish to change

the default assignment OK . . . the current connection for outgoing calls assigned to the handset is displayed: Fixed Line (if you have a fixed line network connection)

Change assignment:

¤ . . . use to select the desired connection or select Sel. at each

call Save Sel. at each call: For each call, the line on which the call is

established can be selected.

You can now change the default assignment one after the other for

l registered handsets.

Setting up an IP account

INT 1

Receive calls for

IP 1:

< Yes >

Receive calls for Gigaset.net:

Back Save

Change receive connection

¤ . . . Use to select Settings OK Telephony OK Rec.

Connections OK

Select handset or answer machine :

¤ . . . Use to select the handset or answer machine on which

you wish to change the default assignment OK . . . the display shows an entry for each available phone connection (IP 1– IP 6, Gigaset.net, Fixed Line)

Change assignment:

¤ . . . Use to select the desired connection . . . use to

select Ye s or No ( Yes = cal ls t o th is c onn ec tio n wi ll b e di ver ted to the handset/answer machine ) Save

Only one receive connection can be assigned to one answer machine. One connection can only be assigned to one answer machine as a receive connection.

If you assign a receive connection to an answer machine and this connection is already assigned to another answer machine, the "old" assignment is deleted.

Getting to know your telephone

Using the telephone

Getting to know your telephone

Switching the handset on/off

Switch on: Switch off:

Locking/unlocking the keypad

The keypad lock prevents any accidental use of the telephone. Lock/unlock the keypad: Press and hol Keypad lock activated: the symbol appears in the display.

Control key

¤ Press and hold the End call key on the handset when switched off ¤ When the telephone is in idle status, press and hold the End call key

If a call is indicated on the handset, the keypad automatically unlocks and you can accept the call. It then locks again when the call is finished.

It is not possible to call emergency numbers either when keypad lock is activated.

The control key enables you to navigate the menus and input fields, and also to call up certain functions depending on the situation.

In the description below, the side of the control key (up, down, right, left) that you have to press in the different operating situations is marked in black, e.g. for "press right on the control key" or for "press the centre of the control key".

In idle status Open the directory Press briefly

Open the list of available online directories Press and ho Open the main menu or Open the list of handsets

In submenus, selection and entry fields

Confirm a function

During a conversation Open the directory

Open the list of available online directories Press and ho Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode

Getting to know your telephone

Current display key functions

Display keys

Back Save

Example

Settings

Back OK

Volume keys

Set volume for receiver/headset, ringtone, handsfree mode and indicating appointments: Press the volume keys / on the right side of the handset

Display keys

The display keys perform a range of functions depending on the operating situation.

Display key icons p. 128.

The display keys have a function preset by assignment:

p. 93

default in idle status. Changing the

Menu guidance

The functions of your telephone are displayed in a menu that consists of several levels p. 130

Select/confirm functions

Confirm selection using OK or press the centre of the control key One menu level back using Back Change to idle display using Press and hold Switch function on/off using Change on / off Activate/deactivate option using Select activated / not activated

Main menu

In idle status: Press the centre of the control key . . . use the control key to select a submenu OK

The main menu functions are shown in the display as icons. The

or the selected function is highlighted in colour and the

icon f name of the associated function appears in the display header.

Getting to know your telephone

Settings

Date/Time

Audio Settings

Display & Keypad

Language

Registration

Back OK

Example

New Entry

First Name : Peter

Surname :

Phone (Home):

Abc

‚

Save

Submenus

The functions in the submenus are displayed as lists. To access a function: . . .

function OK Return to the previous menu level:

use the control key to select a

¤ Press the display key Back

¤ Briefly press the End call key

Returning to idle status

¤ Press and hold the End call key

If no key is pressed, the display will automatically change to idle status after around 2 minutes.

Entering text

Input position

¤ Use to select an entry field. A field is activated when the

cursor is blinking inside it.

¤ Use to move the position of the cursor.

Correcting incorrect entries

• Delete characters to the left of the cursor: Press briefly

• Delete words to the left of the cursor: Press and hold

Entering letters/characters

Multiple letters and numbers are assigned to each key between

and and the key. As soon as a k

possible characters are displayed at the bottom of the display. The

ected character is highlighted.

sel

ey is pressed, the

• Selecting letters/digits: Press the key briefly several times in succession

• Switch between lower case, upper case and number entry mode: Press the hash key

When editing a directory entry, the first letter and each letter following a space is automatically in upper case.

• Entering special characters: Press the star key . . . use to navigate to the

desired character Insert

The availability of special characters depends on the language setting.

Making calls

¤ . . . use to enter the number briefly press the Talk key

The connection is selected via the send connection set for the handset (line). To use another line:

¤ Press and hold the Tal k key . . . us e t o sel ect the line Dial . . . use to enter

the number . . . the number is dialled approximately 3 seconds after the last digit is entered

Cancel dialling: Press the End call key

Information for Calling Line Identification: S. 30 If the display backlight is deactivated, you can reactivate it by pressing any key. Digit

keys that are pressed appear in the display for pre-dialling, other keys have no further function.

Dialling from the directory

¤ . . . use to open the directory . . . use to select an entry press the Talk key

If multiple numbers are entered:

¤ . . . use to select a number press the Talk key . . . the number is dialled

For fast access (quick dial): Assign numbers from the directory to the digit or display keys.

Choose from: a public directory

S. 42, the Gigaset.net directory S. 44

Dialling from the redial list

The redial list contains the 20 numbers last dialled with the handset.

¤ Briefly press the Talk key . . . the redial list is opened . . . use to select an entry

press the Talk key

If a name is displayed:

¤ View . . . the number is displayed . . . use to browse numbers if necessary . . . when

the desired number is reached press the Talk key

Making calls

All calls

Frank

14.02.18, 15:40

089563795

13.02.18, 15:32

Susan Black

11.02.18, 13:20

View Options

Example

Managing entries in the redial list

¤ Briefly press the Talk key . . . the redial list is opened . . . use to select an entry

Options . . . possible options: Copy an entry to the directory:

¤ Copy to Directory OK

Copy the number to the display:

¤ Display number OK . . . use to amend or add num-

bers if necessary . . . use to save as a new entry in the directory

Delete the selected entry:

¤ Delete entry OK

Delete all entries: Set automatic line seizure:

¤ Delete List OK

¤ Automatic Redial . . . the dialled number is automatically

dialled at fixed intervals (at least every 20 secs). The handsfree key flashes, "open listening" is activated.

The participant answers: Press the Talk key . . . the function is terminated

The participant does not answer: The call is interrupted after around 30 secs. The function is terminated after pressing any key or after ten unsuccessful attempts.

Dialling from the call list

The call lists ( S. 37) contain the most recent accepted, outgoing and missed calls.

¤ . . . use to select Call Lists OK . . . use

to select a list OK . . . use to select an entry

Press the Talk key

The call lists can be displayed directly by pressing the display key Calls if the relevant function has been assigned to the display key.

The Missed calls list can also be opened by pressing the Message key .

Making calls

07:15

INT 1 22 Feb

OneTouchCall active

0891234567

OFF

Example

One touch call

A saved number is dialled by pressing any key. This allows children who are not yet able to enter a number to call a certain number, for example.

Activate one touch call mode:

¤ . . . use to select Additional Features OK

One Touch Call OK . . . use to activate Activa-

tion Call to . . . use to enter the number Save

. . . the active one touch mode is shown in the idle display

Make a one touch call: Press any key . . . the saved number is dialled

Cancel dialling: Press the End call key . End one touch call: Press and hold the End call key

Incoming calls

An incoming call is indicated by ringing, by a display on the screen and by the flashing Talk key .

Accept a call:

• Press the Talk key

• If Auto Answer is activated: Remove the handset from the charging cradle

• Forward to the answer machine: (for calls to the fixed line number)

• Accept a call on the headset

Switch off ringtone: Si display

lence . . . the call can be accepted for as long as it is shown on the

Information about the caller

The caller's phone number is displayed. If the caller's number is saved in the directory, the name is displayed.

The caller's number will be transferred ( S. 30).

Accepting/rejecting call waiting

A call waiting tone indicates a call during an external call. The number or the name of the caller is displayed if the phone number is transferred.

• Reject a call: Options Reject waiting call OK

• Accept a call: Accept . . . speak to the new caller. The previous call is placed on hold.

• End the call, resume the on-hold call: Press the End call key .

Making calls

Making internal calls

¤ Press briefly . . . the handset list is opened, this handset is indicated by < . . . use

to select handset or Call all (group call) Press the Talk key

Multiple handsets have been registered to the base station ( S. 81).

Fast access for group call:

¤ Press briefly

or press and hol

Internal calls to other handsets registered to the same base station are free of charge. You hear the busy tone if:

• there is already an internal connection,

• The handset being called is not available (deactivated, outside of range).

• The internal call is not accepted within 3 minutes.

Internal consultation call/internal transfer

Call an external participant and transfer the call to an internal part icipant or hold a consultation call with him or her.

¤ . . . the list of handsets is opened . . . use to select a handset or Call all OK

. . . the internal participant(s) are called . . . possible options: Hold a consultation call:

¤ Speak to the internal participant

Return to the external call:

¤ Options End active call OK

Transfer the external call when the internal participant has answered:

¤ Announce an external call Press the End call key

Transfer the external call before the internal participant answers:

¤ Press the End call key . . . the external call is forwarded

immediately. If the internal participant does not answer or the line is busy, the external call will automatically return to you.

End the internal call if the internal participant does not answer or the line is busy:

¤ End . . . You return to the external call

Establishing a conference call/call swapping

Conduct a call while a second call is being held. Both callers are indicated on the display.

• Call swapping: Use to swap between both participants.

• Establish a three-way conference call: Conf.

• End a conference call: End Conf. . . . You have been connected back to external participant

. . . use to swap between both participants The other participants end the conference call using the End call key .

Making calls

Accepting/rejecting call waiting

An exte rna l cal l ar rivi ng d uri ng an inte rna l cal l is indi cate d wi th a c all wait ing tone . If the n umb er is transferred, you will see the number or the name of the caller on the display.

• Rejecting a call: Reject

The call waiting tone is turned off. The call continues to be indicated on the other registered handsets.

• Accepting a call: Accept . . . Speak to the new caller, the previous call is placed on hold.

Internal call waiting during an external call

If an internal participant attempts to call you while you are involved in an external or i nternal call, this call is shown on the display (Call Waiting).

• End display: Press any key

• Accept the internal call: End your current call

The internal call is indicated in the usual way. You can accept the call.

During a conversation

Handsfree mode

Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine :

¤ Press the handsfree key

Placing the handset in the charging cradle during a call:

¤ Press and hold down the handsfree key . . . Place the handset in the charging

cradle . . . hold for a further 2 seconds

Call volume

Applies to the current mode, handsfree mode or handset (or headset when the handset has a headset connection):

Press the volume keys / or . . . Use / or to set the volume S

The setting is automatically saved after around 3 seconds, even if Save is not pressed.

ave

Muting the microphone

When the microphone is switched off, callers will no longer hear you. Switch the microphone on/off during a call: Press .

Making calls via the Internet (VoIP)

Internet telephony is available via provider IP accounts and Gigaset.net.

The phone is connected to the Internet. VoIP via a provider: At least one IP account has been set up ( p. 99). VoIP via Gigaset.net: The phone has been registered to Gigaset.net ( p. 100). Send and receive connections are assigned ( p. 100).

Maximum number of IP accounts: 6 Maximum number of concurrent Internet calls: 2

This chapter contains information on requirements for making calls via VoIP.

Making a call

Permanently assigned send connection

A fixed send connection is assigned to the handset.

Use assigned send connection:

¤ Use to enter the number Briefly press the Talk key

Change the send connection:

¤ Press and hold the Talk key . . . Use to select the connection Dial

. . . Use to enter the number . . . The number is dialled approximately 3.5 seconds after the last digit is entered

Numbers ending with the suffix #9 are automatically dialled via the Gigaset.net connection ( p. 99). The calls are free of charge.

Selecting a connection at each call

Instead of a send connection, "Sel. at each call" is assigned to the handset.

¤ Use to enter the number Press the Talk key . . . Use to select the

connection Dial

Making calls via the Internet (VoIP)

Using an alternative connection/connection list on the display key

An "alternative connection" or the list of all configured connections is assigned to a display key.

¤ Press the display key Sel. Line . . . Use to select the connection Dial . . . Use

to enter the number . . . The number is dialled approximately 3.5 seconds after the last digit is entered

Any dialling plan that has been defined for the dialled phone number is ignored. The selected send connection is always used.

Calling an IP address (provider-dependent)

¤ Use the star key to separate the sections of the IP address (e. g. 149*246*122*28). ¤ Use the hash key to attach the SIP port number of the call participant to the IP address

(e. g. 149*246*122*28#5060).

If the provider does not support the dialling of IP addresses, each part of the address will be

terpreted as a normal phone number.

Incoming calls

Only calls to the receive connections assigned to the handset are signalled. If no receive connections have been assigned, all incoming calls are signalled on all

registered handsets. If receive connections are configured but a connection is not assigned to a handset or

answer machine, calls for this connection are not signalled. If the number is only assigned to an answer machine, the call will not be signalled. If

the answer machine is switched on, it will accept the call.

Accept a call: Press the Talk key Reject a call: Press the End call key Diverting a call to answer machine: Op

tions Divert to AM

Call transfer

Connecting an external call to a VoIP connection with a second external participant (depending on the provider).

¤ Use the display key Ext. Call to establish an external consultation call . . . Use to enter

the number of the second participant . . . The active call is placed on hold . . . The second participant is called and picks up Press the key . . . the call is transferred

Further settings for call transfer in Web configurator

¤ Settings Te le p ho ny Advanced VoIP Settings

Making calls via the Internet (VoIP)

Call transfer – ECT (Explicit Call Tran sfer)

The feature is supported by the network provider.

Activate/deactivate ECT

¤ . . . use to select Select Services OK Transfer (ECT)

Change ( = on)

Transferring a call

You are making an external call via a VoIP connection and wish to transfer the call to another external participant. The external call is held in the same way as it is during call transfer.

¤ Press the End call key (during a conversation or before the second participant has

answered).

Provider-specific functions (network services)

Network services depend on the network (analogue fixed line network or IP telephony) and on the network provider (service provider) and must be requested from that provider if required.

You will find a description of the features on your net store branches.

If you require assistance, please contact your network provider.

Requesting network services may incur additional costs. Please consult your network provider.

Network services fall into two distinct groups:

• Network services that are activated when in idle status for the following call or all subsequent

calls (for example, "calling anonymously"). These are activated/deactivated via the Select Services menu.

• Network services that are activated during an external call, (for example,"consultation call",

"swapping between two callers" and "setting up conference calls"). These are made available during an external call either as an option or by using a display key (e.g. Ext. Call, Conference).

To activate/deactivate the features, a code is sent to the telephone network.

¤ After a confirmation tone from the telephone network, press

It is not possible to reprogram the network services.

Calling Line Identification

During a call, the caller's number is transferred (CLI = Calling Line Identification) and may be displayed on the recipient's display (CLIP = CLI presentatio will not be displayed to the recipient. The call is made anonymously (CLIR = CLI Restriction).

work provider's website or at one of their

n). If the caller's number is withheld, it

Caller display for incoming calls

Calling Line Identification

The caller's phone number is displayed. If the caller's number is saved in the directory, the name is displayed.

No Calling Line Identification

Instead of name and number, the following is displayed:

• External: No number has been transferred.

• Withheld: Caller has withheld Calling Line Identification.

• Unavailable: Caller has not authorised Calling Line Identification.

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