Gigabyte R281-T94, R281-T91 User Manual

R281-T91 R281-T94
Dual ThunderX2 Processors ARM Server
Service Guide
Rev. 1.0
Copyright
© 2018 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved. The trademarks mentioned in this manual are legally registered to their respective owners.
Disclaimer
Changes to the specications and features in this manual may be made by GIGABYTE without
prior notice. No part of this manual may be reproduced, copied, translated, transmitted, or pub­lished in any form or by any means without GIGABYTE's prior written permission.
Documentation Classications
In order to assist in the use of this product, GIGABYTE provides the following types of documentations:
 For detailed product information, carefully read the User's Manual.
For More Information
For related product specications, the latest rmware and software, and related information, please visit
our website at:
http://www.gigabyte.com
For GIGABYTE distributors and resellers, additional sales & marketing materials are available from our reseller portal:
http://reseller.b2b.gigabyte.com
For further information & technical assistance, please contact your GIGABYTE sales representative. You may also message GIGABYTE server directly by email, Facebook or twitter
Email: server.grp@gigabyte.com
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Twitter: https://twitter.com/GIGABYTEServer
Conventions
The following conventions are used in this user's guide:
NOTE!
Gives bits and pieces of additional
information related to the current topic.
CAUTION!
Gives precautionary measures to
avoid possible hardware or software problems.
WARNING!
Alerts you to any damage that might
result from doing or not doing specic actions.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING!
To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING!
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
WARNING!
This server is equipped with high speed fans. Keep away from hazardous moving fan blades during servicing.
CAUTION!
Do not operate the server for long periods with the access panel open or removed. Operat- ing the server in this manner results in improper airow and improper cooling that can lead to
thermal damage.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Electrostatic Discharge (ESD)
CAUTION!
ESD CAN DAMAGE DRIVES, BOARDS, AND OTHER PARTS. WE RECOMMEND THAT YOU PERFORM ALL PROCEDURES AT AN ESD WORKSTATION. IF ONE IS NOT AVAILABLE, PROVIDE SOME ESD PROTECTION BY WEARING AN ANTI-STATIC WRIST STRAP AT­TACHED TO CHASSIS GROUND -- ANY UNPAINTED METAL SURFACE -- ON YOUR SERVER WHEN HANDLING PARTS.
Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges without any component and pin touching. After removing a board from its protective wrapper or from the system, place the board component side up on a grounded, static free sur­face. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.
System power on/off: To remove power from system, you must remove the system from rack. Make sure the system is removed from the rack before opening the chassis, adding, or removing any non hot-plug components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the system and disconnect the cables attached to the system before servicing it. Otherwise, personal injury or equipment dam­age can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface on the server) when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to electrostatic discharge (ESD). Hold boards only by their edges. After removing a board from its protective wrapper or from the system, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that can be gripped with ngertips or with a pair of ne needle nosed pliers. If the jumpers do not have such a tab, take care when
using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can dam-age the contacts inside the jumper, causing intermittent problems with the function con-trolled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool used to remove a jumper, or the pins on the board may bend or break.
CAUTION!
Risk of explosion if battery is replaced incorrectly or with an incorrect type. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used bat­teries according to the manufacturer’s instructions.
Table of Contents
Chapter 1 Hardware Installation .....................................................................................9
1-1 Installation Precautions .................................................................................... 9
1-2 Product Specications .................................................................................... 10
1-3 System Block Diagram ................................................................................... 13
Chapter 2 System Appearance ..................................................................................... 15
2-1 Front View ...................................................................................................... 15
2-2 Rear View ....................................................................................................... 15
2-3 Front Panel LED and Buttons ........................................................................ 16
2-4 Rear System LAN LEDs ................................................................................. 18
2-5 Hard Disk Drive LEDs .................................................................................... 19
2-6 Power Supply Unit LED .................................................................................. 20
Chapter 3 System Hardware Installation ......................................................................21
3-1 Removing and Installing the Chassis Cover .................................................. 22
3-2 Removing and Installing the Fan Duct ........................................................... 23
3-3 Removing and Installing Memory ................................................................... 24
3-3-1 Eight-Channel Memory Conguration ....................................................................24
3-3-2 Removing and Installing a Memory Module ...........................................................25
3-3-3 DIMM Population Table ..........................................................................................25
3-4 Removing and Installing the PCI Expansion Card ......................................... 26
3-5 Removing and Installing the Hard Disk Drive ................................................. 28
3-6 Replacing the Fan Assembly ..........................................................................29
3-7 Removing and Installing the Power Supply .................................................... 30
3-8 Cable Routing ................................................................................................ 31
Chapter 4 Motherboard Components ...........................................................................35
4-1 Motherboard Components ............................................................................. 35
4-2 Jumper Settings ............................................................................................. 37
Chapter 5 BIOS Setup .................................................................................................. 39
5-1 The Main Menu .............................................................................................. 41
5-2 Advanced Menu ............................................................................................. 44
5-2-1 Trusted Computing .................................................................................................45
5-2-2 S5 RTC Wake Setting .............................................................................................46
5-2-3 Network Stack Conguration ..................................................................................47
5-2-4 Info Report Conguration .......................................................................................48
5-2-5 NMVe Conguration ...............................................................................................49
- 7 -
5-2-6 SATA Conguration.................................................................................................50
5-2-7 USB Conguration ..................................................................................................51
5-2-8 Chipset Conguration .............................................................................................52
5-2-9 Ethernet Adapter Conguration ..............................................................................53
5-2-10 MAC IPv4 Network Conguration ...........................................................................54
5-2-11 MAC IPv6 Network Conguration ...........................................................................55
5-3 Chipset Setup Menu ....................................................................................... 56
5-4 Security Menu ................................................................................................ 57
5-5 Boot Menu ...................................................................................................... 58
5-5-1 UEFI Application Boot Priorities .............................................................................60
5-5-2 UEFI NETWORK Drive BBS Priorities
.......................................................... 61
5-6 Save & Exit Menu ........................................................................................... 62
5-7 Server Management Menu ............................................................................. 64
5-7-1 System Event Log ..................................................................................................65
5-7-2 View Self Test Log ..................................................................................................66
5-7-3 View FRU Information ............................................................................................67
5-7-4 BMC Network Conguration ...................................................................................68
- 8 -
Chapter 1 Hardware Installation
1-1 Installation Precautions
The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures:
• Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or
warranty sticker provided by your dealer. These stickers are required for warranty validation.
• Always remove the AC power by unplugging the power cord from the power outlet before
installing or removing the motherboard or other hardware components.
• When connecting hardware components to the internal connectors on the motherboard,
make sure they are connected tightly and securely.
• When handling the motherboard, avoid touching any metal leads or connectors.
• It is best to wear an electrostatic discharge (ESD) wrist strap when handling electronic
components such as a motherboard, CPU or memory. If you do not have an ESD wrist
strap, keep your hands dry and rst touch a metal object to eliminate static electricity.
Prior to installing the motherboard, please have it on top of an antistatic pad or within an electrostatic shielding container.
• Before unplugging the power supply cable from the motherboard, make sure the power
supply has been turned off.
• Before turning on the power, make sure the power supply voltage has been set according to
the local voltage standard.
• Before using the product, please verify that all cables and power connectors of your
hardware components are connected.
• To prevent damage to the motherboard, do not allow screws to come in contact with the
motherboard circuit or its components.
• Make sure there are no leftover screws or metal components placed on the motherboard or
within the computer casing.
• Do not place the computer system on an uneven surface
• Do not place the computer system in a high-temperature environment.
• Turning on the computer power during the installation process can lead to damage to
system components as well as physical harm to the user.
• If you are uncertain about any installation steps or have a problem related to the use of the
product, please consult a certied computer technician.
.
- 9 - Hardware Installation
1-2 Product Specications
CPU (R281-T91)
(R281-T94)  2 x Cavium™ ThunderX2® CN9980 ARM processors
Memory  24 x DIMM slots
LAN  2 x 10Gb/s SFP+ LAN ports (QLogic® QL41102)
Expansion Slot  Riser Card CRS2131:
 2 x Cavium™ ThunderX2® CN9975 ARM processors  64bit ARMv8 architecture  28 cores per processor, 2.0GHz  16nm technology
 64bit ARMv8 architecture  32 cores per processor, 2.2GHz  16nm technology
 DDR4 memory supported only  8-channel memory architecture per processor  RDIMM modules up to 64GB supported  1.2V modules: 2666/2400/2133 MHz
 NOTE: G IGABYTE reco mmends that you foll ow the QVL when select ing memory
modules to avoid any system compatibility issues
 NOTE: DDR4 2666 Mhz with 1DPC, DDR4 2400 with 2DPC
 1 x 10/100/1000 management LAN port
 - 1 x PCIe x16 slot (Gen3 x16 or x8), Full height half-length  - 1 x PCIe x8 slots (Gen3 x0 or x8), Full height half-length  - 1 x PCIe x8 slots (Gen3 x8), Full height half-length
 Riser Card CRS2132:  - 1 x PCIe x16 slot (Gen3 x16 or x8), Full height half-length  - 1 x PCIe x8 slots (Gen3 x0 or x8), Full height half-length  - 1 x PCIe x8 slots (Gen3 x8), Full height half-length
 Riser Card CRS2124: - 1 x PCIe x8 slots (Gen3 x0 or x8), Low prole half-length - 1 x PCIe x16 slot (Gen3 x16 or x8), Low prole half-length
 2 x OCP mezzanine slots  - PCIe Gen3 x16  - Type1, P1, P2, P3, P4
Video  Integrated in Aspeed® AST2500
 2D Video Graphic Adapter with PCIe bus interface  1920x1200@60Hz 32bpp, DDR4 SDR AM
Hardware Installation - 10 -
Storage  Front side: 24 x 2.5" SATA/SAS hot-swappable HDD/SSD bays
 Rear side: 2 x 2.5" SATA only hot-swappable HDD/SSD bays  Onboard Broadcom® SAS3008 controller  Onboard Broadcom® SAS35x36R expander  Bandwidth: SATAIII 6Gb/s or SAS 12Gb/s per port
 - NOTE: GIGABYTE recommends that you follow the QVL when selecting hard
drives, to avoid any system compatibility issues
SAS  Supported
Internal Connectors
Front Panel LED/Buttons
Rear Panel I/O  2 x USB 3.0
Backplane I/O  Front side_CBP20O2: 24 x SATA/SAS ports
 2 x Power supply connectors  2 x SlimSAS connectors  2 x SATA 7-pin connectors  1 x USB 3.0 header  1 x Front panel header  1 x HDD back plane board header  1 x PMBus connector  1 x IPMB connector  1 x Clear CMOS switch  1 x BIOS recovery switch
 2 x USB 3.0  1 x Power button with LED  1 x ID button with LED  1 x Reset button  1 x System status LED  1 x HDD activity LED  2 x LAN activity LEDs
 1 x VGA  1 x COM (RJ45 type)  2 x SFP+  1 x MLAN  1 x ID button with LED
 Rear side_CBP2020: 2 x SATA/SAS ports  Bandwidth: SATAIII 6Gb/s or SAS 12Gb/s per port
- 11 - Hardware Installation
System Management
 Aspeed® AST2500 management controller  Avocent® MergePoint IPMI 2.0 web interface:  Network settings  Network security settings  Hardware information  Users control  Services settings  IPMI settings  Sessions control  LDAP settings  Power control Fan proles  Voltages, fans and temperatures monitoring  System event log  Events management (platform events, trap settings, email settings)  Serial Over LAN  vKVM & vMedia (HTML5)
Power Supply  2 x 1200W redundant PSUs
 80 PLUS Platinum  AC Input:  - 100-240V~/ 12-7A, 50-60Hz  DC Input:  - 240Vdc/ 6A  DC Output:  - Max 1000W/ 100-240V~  +12V/ 80.5A  +12Vsb/ 3A  - Max 1200W/ 200-240V~ or 240Vdc input  +12 V/ 97A  +12Vsb/ 3A
Environment
Ambient
 Operating temperature: 10°C to 35°C  Non-operating temperature: -40°C to 60°C
Temperature
 Operating humidity: 8-80% (non-condensing)
Relative
 Non-operating humidity: 20%-95% (non-condensing)
Humidity System
Dimension
* We reserves the right to make any changes to the product specications and product-related information without
prior notice.
 2U
 438mm (W) x 87mm (H) x 730mm (D)
Hardware Installation - 12 -
1-3 System Block Diagram
(Rear side)
2-bay 2.5" SATA
(Front side)
24-bay 2.5" SAS/SATA HDD/SDD
2 x SlimLine
CCPI2 x 24 , 25G/s
OCP2
: PCIe x16
OCP1
: PCIe x16
SAS
Expander
SPI Flash
DDR4 512MB
64MB
VRAM
PCIe3.0 X16
VGA
COM
CPU_1
CN9975
DDR - 8 IMC
8
x
16
x
PCIe3.0
PCIe3.0
16
x
PCIe3.0
Switch
Switch
Switch
2 x
SATAIII
CPU_0
8 Channels
DDR4
CN9975
DDR - 8 IMC
2666/2400/2133 MHz 2666/2400/2133 MHz
USB2.0 X1
PCIe 2.0 X1
PCIe 3.0 X4
Front 2 x USB 3.0
Rear 2 x USB 3.0
2 x 10G SFP+ LAN
MLAN
USB3.0 X2
USB3.0 X2
QL41102
RTL8211E
USB 3.0
HUB
PHY
8
x
16
x
PCIe3.0
PCIe3.0
ASPEED
AST2500
MAC BMC
SAS3008
PCIe3.0 X16
CRS2124
CRS2132
CRS2131
PCIe x8
PCIe x8
PCIe x8
PCIe x8
PCIe x8
8 Channels
DDR4
PCIe x16
PCIe x16
PCIe x16
- 13 - Hardware Installation
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Hardware Installation - 14 -
Chapter 2 System Appearance
1
2
3
2
3
HDD #0
HDD #1
HDD #2
HDD #3
HDD #4
HDD #5
HDD #6
HDD #7
HDD #8
HDD #9
HDD #10
HDD #11
HDD #12
HDD #13
HDD #14
HDD #15
HDD #16
HDD #17
HDD #18
HDD #19
HDD #20
HDD #21
HDD #22
HDD #23
Primary
PSU
Secondary
PSU
Rear HDD #0 Rear HDD #1
1 2 4 53
2-1 Front View
No. Description
1.
2. HDD Bays
3. Front USB 3.0 ports
• Refer to Chapter 2-3 Front Panel LED and Buttons for a detailed description of the function of the LEDs.
2-2 Rear View
Rear HDD #0 Rear HDD #1
Secondary
PSU
Front Panel LEDs and buttons
Primary
PSU
1 2 4 53
No. Description
1. VGA port
2. 10 GbE SFP+ LAN Port x 2
3. USB 3.0 Port x 2
4. COM Port (RJ45 type)
5. 10/100/1000 Server management LAN port
• Refer to Chapter 2-4 Rear System LAN LEDs for a detailed description of the function of the LEDs.
- 15 - System Appearance
2-3 Front Panel LED and Buttons
1
3
5
L1
7
2
4
6
L2
8
No. Name Color Status Description
Reset Button -- -- Press this button to reset the system.
1.
Press this button for the server to generate a NMI to the
NMI button -- --
2.
Green On Indicates the system is powered on.
3.
4.
5.
6.
Power button
with LED
ID Button with LED
HDD Status LED
System Status LED
Green Blink System is in ACPI S1 state (sleep mode).
N/A Off
Blue On Indicates the system identication is active.
N/A Off Indicates the system identication is disabled.
Green
Amber On
Green/ Amber
N/A Off
Green On
Amber
processor. If multiple-bit ECC errors occur, the server will
effectively be halted.
System is not powered on or in ACPI S5 state (power off)
System is in ACPI S4 state (hibernate mode)
On
Indicates locating the HDD.
Blink
Indicates accessing the HDD.
Indicates HDD error.
Blink
Indicates HDD rebuilding.
Indicates no HDD access or no HDD error.
Indicates system is operating normally.
Indicates a critical condition, may include:
On
-System fan failure
-System temperature
Indicates non-critical condition, may include:
Blink
-Redundant power module failure
-Temperature and voltage issue
Indicates system is not ready, may include:
N/A Off
System Appearance - 16 -
-POST error
-NMI error
-Processor or terminator is missing
7.
8.
LAN1 Active/ Link LED
LAN2 Active/ Link LED
Green On
Green Blink
N/A Off
Green
Green Blink
N/A Off
On
Indicates a link between the system and the network or
no access.
Indicates data trasmission or receiving is occuring.
Indicates no data transmission or receiving is occuring.
Indicates a link between the system and the network or
no access.
Indicates data trasmission or receiving is occuring.
Indicates no data transmission or receiving is occuring.
- 17 - System Appearance
2-4 Rear System LAN LEDs
3 4
1 2
No. Name Color Status Description
Yel low On 10 Gbps data rate
10GbE
1.
2.
3.
4.
Speed LED
10GbE Link/ Activity LED
1GbE Speed LED
1GbE Link/ Activity LED
Green On 1 Gbps data rate
N/A Off 100 Mbps data rate
On Link between system and
Green
Blink Data transmission or receiving is occurring
N/A Off No data transmission or
Yel low On 1 Gbps data rate
Green On 100 Mbps data rate
N/A Off 10 Mbps data rate
On Link between system and
Green
Blink Data transmission or receiving is occurring
N/A Off No data transmission or
21
network or no access
receiving is occurring
network or no access
receiving is occurring
System Appearance - 18 -
2-5 Hard Disk Drive LEDs
LED#1
LED#2 (Reserved/No Function)
RAID SKU LED #1 Locate HDD
No RAID
conguration
(via HBA, ICH)
conguration
(via HW RAID
Card, or SW
RAID Card)
NOTE:
*1: Depends on HBA/Utility Spec.
*2: Blink cycle depends on HDD's activity signal.
*3: If HDD is pulled out during rebuilding, the disk status of this HDD is regarded as faulty.
RAID
Disk LED
(LED on
Back Panel)
Removed
HDD Slot
(LED on
Back Panel)
Disk LED
Removed
HDD Slot
Rebuilding HDD
Fault
Access
HDD Present (No Access)
Green O N(*1) OFF Green OFF
Amber OFF OFF Amber OFF
Green O N(*1) OFF Green --
Amber OFF OFF Amber --
Green ON OFF Alternately OFF
Amber OFF ON
(Low Speed:
2 Hz)
OFF
Green O N(*1) OFF (*3) --
Amber OFF ON (*3) --
- 19 - System Appearance
2-6 Power Supply Unit LED
State Description
Green ON Output ON and OK
Off No AC power to all power supplies
Green BLINKING
1 Sec./On 1 Sec./Off
0.5Hz
Green BLINKING
0.25 Sec./On
0.25 Sec./Off 2Hz
Amber
Amber (*3)
PSU Sleep Mode (cold Redundant/Ofine mode)
PSU LED
Standby Mode (normal)
Standby Mode (with OTP range)
12V Fault (OVP, UVP, OCP, SCP, and OTP)
Power Supply fan lock (15 seconds
including Standby mode)
System Appearance - 20 -
Chapter 3 System Hardware Installation
Pre-installation Instructions
Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous. Follow the simple guidelines below to avoid damage to your computer or injury to yourself.
• Always disconnect the computer from the power outlet whenever you are working inside the
computer case.
• If possible, wear a grounded wrist strap when you are working inside the computer case.
Alternatively, discharge any static electricity by touching the bare metal system of the computer case, or the bare metal body of any other grounded appliance.
• Hold electronic circuit boards by the edges only. Do not touch the components on the board unless it is necessary to do so. Do not ex or stress the circuit board.
• Leave all components inside the static-proof packaging until you are ready to use the component
for the installation.
- 21 - System Hardware Installation
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