Your documentation contains printed information and PDF user manuals to help you perform vari-
ous tasks.
Document Type
• Quick Start Guide provides information about setting up your computer.
Non-printed documentation
• Manual CD (containing this manual) provides information about using your computer, clean-
ing and maintaining the monitor and the accessories, and the common solutions to the prob-
lems you may encounter while using your computer.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to the risk of electric shock and other hazards. If any of the above mentioned misuse or
other accident such as dropping or mishandling occurs, contact qualied service personnel
for servicing.
Typographics
Special tips, notes, and cautions that appear throughout this manual are designed to ensure that
you perform specic tasks properly, preventing unnecessary errors.
CAUTION: Indicates important information to prevent potential damage to the unit and data, or
personal injury caused by improper use.
NOTE: Indicates additional information for a particular situation.
TIP: Indicates useful information for completing a task.
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Box Contents
Carefully unpack the system and check that the following items were included. If any are
missing or damaged, please contact your vendor. Retain the box and packing in case you need
to transport your personal computer in the future. The tted foam packaging is ideal for protecting the device during transport.
The appearance and contents of your package may be different from those illustrated be-
low due to regional variations.
Standard Items
All-in-One PCPower AdapterPower Cord
Quick Start GuideDriver and Manual CDAccessory Kit
• The box contents above are for reference only and the actual items shall depend on the product package you obtain.
The box contents are subject to change without notice.
• The motherboard image is for reference only.
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Getting Started With Your PC
Touring Your PC
This section describes the views and the features of the controls, ports, buttons, components,
and connectors of your computer.
Front View
1
3
2
NoItemDescription
1WebcamThe built-in camera allows you to capture still images, record videos,
and have video chats.
2Power ButtonPress the button to power your PC.
3Touch-enabled widescreen
(for select models/
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The monitor is equipped with a touch screen. You may make adjust-
ments to your work eld at your ngertips. The touch screen will responsively react with your ngertip commands.
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Rear View
1
2
NoItemDescription
1VentsThe design of the vents is to prevent the computer from overheating.
The internal fans blow hot air away from heat-sensitive components in
the computer.
Keep the vents clean and free of dirt and dust, as blocking it may cause serious thermal
problems.
2Computer StandYou can adjust the computer stand for the best viewing angle.
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Right-side View
1
2
3
4
5
6
7
NoItemDescription
1B-CAS/SIMInsert the B-CAS card or SIM card into this card reader.
All ISDB receiving apparatus such as DTV TV, tuner, and DVD recorder
except 1seg-only devices require a B-CAS card.
The SIM is used to identify and authenticate subscribers on mobile telephony devices.
2Media Card ReaderInsert your memory card into this media card reader to access photos,
audio and video les, or other data stored in the memory cards. This
reader supports the following card types:
• Secure Digital (SD)
• Memory Stick (MS)
• Extreme Digital (xD)
• MultiMedia Card (MMC)
3USB PortConnect the USB plugs into the USB ports to connect your USB
devices, such as MP3 players, digital cameras, keyboard and mouse,
or external hard disk drives, etc.
4Microphone Input JackConnect your microphone to this jack to record sound or voice.
5Audio/Headphone Output
Jack
6/7Brightness buttonsPress the buttons to adjust the brightness level of the monitor.
Connect your headphones or speakers to this jack to listen to the sound
from your PC when watching videos and DVDs, listening to music, and
playing games.
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Left-side View
NoItemDescription
1Optical Disc Drive
(Optional)
Insert CD's or DVD's for viewing or playback of data, music or video
les.
1
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Bottom-side View
3 4 56 7821
NoItemDescription
1Audio input jackConnect to an audio in jack on external audio equipment for audio
sound.
2SPDIF OUTConnect to a SPDIF digital audio output on certain expansion cards.
USB 3.0 PortsConnect a Universal Serial Bus device. It supports v3.0 of the USB standard,
3
4USB PortsConnect a Universal Serial Bus device. It supports v2.0 of the USB
5HDMI-Out PortSupports high denition digital video connections.
6LAN PortLAN (Local Area Network) port. Use an Ethernet (RJ45) cable to con-
7DC jackConnect the DC power to this port.
8RF ConnectorThe RF connector is an electrical connector designed to work at radio
which allows data exchange rates as high as 5.0 Gb/s.
standard, which allows data exchange rates as high as 3.0 Gb/s
nect your computer with a network or broadband device.
frequencies in the multi-megahertz range. RF connectors are typically
used with coaxial cables and are designed to maintain the shielding
that the coaxial design offers.
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Setting Up Your PC
This section describes how to set up your computer and make adjustments to the monitor.
Preparing To Setup Your PC
To protect the computer and monitor, before setting up your computer you should:
• Find a at open area on your desk to position your computer.
• Place a soft item like the computer packaging bag on the desk for padding.
It is suggested to install your computer in a space that allows for airow as restricting
the airow may cause overheating which could impact the performance of your com-
puter.
1. Gently lay the screen face down on a at clean padded surface.
2. Pull the computer stand till it reaches the rst detent stop. (approximately 10° apart from the rear of the
computer).
Please ensure the computer stand has been pulled up to the rst detent position, so that
your computer may stand rm and upright.
3. Carefully lift the computer and adjust the angle of the screen.
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10 °~170 °
Please ensure the computer stand has been pulled up to the rst detent position, so that
your computer may stand rm and upright.
Now you are ready to access some ports on the side panel of the computer to make cable connections.
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Turning On Your PC
After you nish the installation of your computer, press the Power button on the front panel of the
computer to turn it on. Then follow the on-screen instructions to complete the initial setup.
Turning Off Your PC
To turn off the system, close all the active windows, and then click the Start menu at the bottom
left corner of your screen, and then click Shut Down on the right side of the open tab.
Start
Shut
down
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Brightness control
To adjust the brightness level of the monitor, press the Brightness Increase button to increase the
brightness level or press the Brightness Decrease button to decrease the brightness level.
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Using Your PC
This section describes more tasks your computer can perform, including connecting to the Inter-
net, using the Webcam to communicate with your family and friends, enjoying your digital enter-
tainment from CD and DVD, reading and writing to your memory cards, and taking control of your
computer via the touchscreen technology.
Connecting To The Internet
With the access to the Internet you can browse the Web, send e-mail or exchange instant
messages with friends and family. Before attempting to build the Internet connection with either
a wired or wireless local area network, you need to purchase high-speed Internet service from an
Internet service provider (ISP). Your ISP will offer various Internet connection options, and assist
you in setting up the Internet access through them. To set up your computer to access the
Internet, the following items are needed:
• Broadband modem (DSL or cable) purchased from your Internet service provider (ISP).
• An Ethernet cable (sold separately)
•to connect your computer and the broadband modem, or
•to connect the broadband modem and a wireless router or access point which
serves as an access point station to make transmission possible. (for a wireless
network)
• For a wireless network connection, a wireless LAN (Local Area Network) card is required for
your computer to connect with the router or access point. (sold separately; a built-in wireless
LAN card is supplied with select models only.)
For details about installing the wireless LAN card, router, or access point, please refer to
the manuals that shipped with the product you purchased or contact the manufacturer.
1. Choose a network you intend to join from the list.
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If the selected network requires security authentication, please enter a user name and
password.
2. If you are able to successfully connect to a wireless network, you will receive a message
indicating that the connection has been established.
3. Open the Web browser and access any Web site to test the network connection.
If the selected network requires security authentication, please enter a user name and
password.
Using The Webcam
Your computer comes with a built-in 1.3 megapixel webcam at the top center of the bezel. With
this webcam, you can capture still images or record videos via the pre-installed image capture
software, or you can chat online in real time via instant message programs.
Check the ambient light conditions around the webcam to avoid getting images that ap-
pear too dark or too light.
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Using The Optical Disc Drive (Optional)
Your computer comes with an optical disc drive, which supports music CDs, video CDs and
DVDs.
You can also use it to burn CD-R/CD-RW or DVD±R/DVD+RW/DVD-RW/DVD-RAM
discs.
The following tables show which formats are supported by the optical disc drive.
CD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYes
CD-RWYesYesYes
DVD-Writable Drives
Media TypeReadWriteRewritable
DVD+RYesYe s
DVD-RYesYe s
DVD+RWYesYe sYes
DVD-RWYesYe sYes
DVD-RAMYesYe sYes
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Upgrading Your PC
Safety Measures
Computer components and electronic circuit boards can be damaged by discharges of static
electricity. Working on computers that are still connected to a power supply can be extremely
dangerous. Follow the simple guidelines below to avoid damage to your computer or injury to
yourself.
• Always disconnect the computer from the power outlet whenever you are working inside the
computer case.
• If possible, wear a grounded wrist strap when you are working inside the computer case. Al-
ternatively, discharge any static electricity by touching the bare metal system of the computer
case, or the bare metal body of any other grounded appliance.
• Hold electronic circuit boards by the edges only. Do not touch the components on the board
unless it is necessary to do so. Do not ex or stress the circuit board.
• Leave all components inside the static-proof packaging until you are ready to use the compo-
nent for the installation.
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Removing PC Cover
Before you remove or install the PC cover:
• Make sure the computer is not turned on or connected to an AC adapter.
Follow these instructions to remove the system cover:
1. Loosen and remove the eight screws securing the back cover.
2. Remove the back cover from the system.
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System Components
1
3
2
4
ItemDescription
1Motherboard Metal Cover
2Hard Disk Drive
3Heat Sink
4Battery
5WiFi Module
6Memory Module
6
5
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Removing Motherboard Metal Cover
Follow these instructions to remove the motherboard metal cover:
1. Loosen and remove the screws securing the motherboard metal cover.
2. Slide the metal cover away from the I/O ports then lift up.
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Installing CPU
Before installing the processor, adhere to the following cautions:
• The processor will overheat without the heatsink and/or fan, resulting in permanent
irreparable damage.
• Never force the processor into the socket.
• Apply thermal compound evenly on the top of the processor before installing the
heat sink.
• Please make sure the CPU type is supported by the motherboard.
• If the CPU does not match the socket's Pin 1 and the socket's edge well, it will
cause improper installation. Please change the insert orientation.
Follow these instructions to install the CPU:
1. Raise the metal locking lever on the socket. Remove the plastic covering on the CPU
socket.
Insert the CPU with the correct orientation, it will only t in one direction.
2. Replace the metal cover.
3. Push the metal lever back into locked position.
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Installing Heat Sink
Before installing the heat sink, adhere to the following cautions:
• Apply thermal compound evenly on the top of the processor before installing the
heat sink.
Follow these instructions to install the heat sink:
1. Apply an even and thin layer of thermal paste on the surface of the heat sink.
2. Seat the heat sink in the retention modules and secure with the four screws.
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Replacing Hard Disk Drive
Before installing or removing the HDD, adhere to the following cautions:
• Take note of the drive tray orientation before sliding it out.
• The tray will not t back into the bay if inserted incorrectly.
Follow these instructions to install the hard disk drive:
1. Loosen and remove the screws securing the HDD bracket.
2. Insert the HDD into the HDD bay in the direction of the arrow. Loosen the four screws. Push
down the memory and secure the screws to the locked place.
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Installing Memory
Before installing a memory module, make sure to turn off the computer and unplug the
power cord from the power outlet to prevent damage to the memory module.
Follow these instructions to install the memory:
1. Align the memory with the SODIMM module and insert the SODIMM memory module into the
SODIMM slot.
Please note that the memory module has a foolproof insertion design. A memory module can
be installed In only one direction.
2. Push down the memory and seat it rmly.
3. Reverse the installation steps when you wish to remove the SODIMM module.
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Installing WiFi Module
Before installing a WiFi module, make sure to turn off the computer and unplug the
power cord from the power outlet to prevent damage to the WiFi module.
Follow these instructions to install the WiFi module:
1. Align the WiFi card with the Mini Card Slot and insert the card into the slot.
Please note that WiFi module has a foolproof insertion design. A WiFi module can be installed
in only one direction.
2. Push down the WiFi card and seat it rmly.
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Troubleshooting
The section describes situations that you may encounter while using the computer and provides
troubleshooting steps.
Before you begin troubleshooting, verify the following items:
• If you have added or removed a program or a hardware before the problem appeared,
make sure that your computer has met all the pre-installation requirements, review if the in-
stallation procedures are correct, and check if the program or hardware is properly installed.
• If an error message appears while the program or hardware is in use, write down the
message and follow the on-screen instruction if any. For further details, refer to the docu-
mentation or user manual of the program or hardware.
Frequently Asked Questions (FAQ)
Power problems
SymptomPossible Solution
I have pressed the
Power button, but my
computer cannot start
up.
My computer cannot
access a modem or a
wireless router or access
point.
• Make sure the power cable and power adapter are connected.
• Check the Power button indicator.
• If the indicator does not light up, your computer is not being supplied
power from an external power source via the power adapter. Check the
connection between your computer, the power adapter, and the nearby
outlet.
• If the indicator ashes in white, your computer has entered Sleep mode.
Move your mouse or press any button on the keyboard to wake the sys-
tem.
• If the Power button indicator lights up in white, the computer is being sup-
plied with power normally. Reconnect the power adapter and restart the
system.
• Certain operating system les may be damaged or missing. If so, you have
to back up all your data rst, and then recover your system. Check the sup-
plied driver disc for details.
• Verify that you have performed a correct pre-installation for your Internet con-
nection type.
• If you are using a wireless Internet connection, make sure that your com-
puter has an installed wireless LAN card in order to connect with a wireless
router or access point. For details about setting up your wireless router or
access point, refer to the documentation or user manual of the unit. For
details about setting up your modem, contact your ISP (Internet service
provider) for assistance.
• If you are using a wired Internet connection, make sure that your computer
is using an Ethernet cable, instead of a telephone cable, to connect with
the broadband modem which is purchased from your ISP. For assistance
setting up your modem, contact your ISP.
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Internet access problems
SymptomPossible Solution
The wireless Internet
connection is unstable.
When a CD or DVD is
inserted into the optical
disc drive, there is no
response.
The inserted disc doesn’t
slide out when I press
the Eject button.
There is no response
from the disc drive or
the contents of the disc
cannot be read.
• Check the wireless interference.
• Reset your wireless router or access point to factory defaults and recong-
ure the settings. For details about resetting your wireless router or access
point, refer to the documentation or user manual for the unit.
• Update the rmware of your wireless router or access point to the latest
version available on the manufacturer's site. Try moving the wireless router
or access point to a central position. A couple of feet will sometimes make
a big difference in signal strength.
• If you are using an access point, try changing the channel, as another
access point may be interfering.
• Contact your ISP to ensure they are not experiencing technical problems.
• Check to see if the optical disc drive indicator is on.
• Check to see if the inserted disc is not dirty, bent, or damaged. It is possible
that the disc may need to be cleaned.
• Check if the disc is properly inserted into the optical drive, with the label side
facing toward you and the disc is centered in the tray.
• Try another CD or DVD (preferably an unused one) to test if the optical disc
drive works well.
• If you are inserting a DVD, check the region of the disc. It may not comply
with the region set for your optical disc drive. Check the DVD package to
learn if the region code is compatible with your optical disc drive.
• Try using other programs to read the data on your CD or DVD
• Ensure the computer is on.
• Ensure the optical disc drive indicator is on while you press the Eject button
on the optical disc drive.
• Click Start > Computer, right-click the disc drive icon, and then select Eject
from the menu to eject the tray.
• Try restarting your computer and then try pressing the Eject button on the
optical disc drive again.
• If the Eject button does not work, open the tray by inserting a sharp, pointed
object into the hole next to the Eject button.
• Check if the disc is properly inserted into the optical drive, with the label side
facing toward you and the disc is centered in the tray.
• Check the inserted disc is not dirty, bent, or damaged. If recording stops during a recording session, the disc probably is damaged. Please remove it and
insert a different disc.
• Ensure that the inserted disc is writable, and it must be blank or appendable
(with space to add more data les).
• Try writing the disc with other recording programs as some programs cannot
write certain disc types. - If you intend to write data to DVD, make sure that
you are recording the data with a DVD burning program.
• Select a slower write speed if you are not under a time constraint.
• Check if the added data les exceed the available space on the inserted writ-
able disc.
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• Ensure that there is enough space available on the hard disk drive to store
the temporary les that are created during the writing process.
• Click Start > Computer to check the space available on your hard disk
drive.
Display problems
SymptomPossible Solution
There is nothing visible
on the screen.
The images on the
screen are too large or
too small, or the images
are blurred.
The images on the
screen are too bright or
too dark.
• Make sure the power cable and power adapter are well connected.
• Check the Power button indicator.
• If the indicator does not light up, your computer is not being supplied
power from an external power source via the power adapter. Check the
connection between your computer, the power adapter, and the nearby
outlet.
• If the indicator ashes in white, your computer has entered Sleep mode.
Move your mouse or press any button on the keyboard to wake the
system.
• If the Power button indicator lights up in white, the computer is being
supplied power normally. Reconnect the power adapter and restart the
system.
• Check if the brightness level of the display is adjusted correctly, and is not set
too low or too high. Use the Brightness control by pressing the Brightness Increase/Decrease buttons on the top of the unit to adjust the brightness
level.
• Check if the monitor is running at its native resolution.
• Right-click the desktop, and then select Screen Resolution. In the
prompted window, set the Resolution to 1920 x 1080, and then click Apply
and OK to complete the settings.
• Check if the brightness level of the display is adjusted correctly, and is not set
too low or too high. Use the Brightness control by pressing the Brightness Increase/Decrease buttons on the top of the unit to adjust the brightness
level.
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Keyboard and mouse problems
SymptomPossible Solution
Keyboard or mouse
commands are not
recognized by the com-
puter.
I cannot type numbers
using the numeric keypad.
The cursor moves slowly
and does not respond
to the movement of the
mouse.
The cursor moves too
fast or too slow.
• If you are using a wired keyboard or mouse, check the cable connection
between the unit and your computer.
• If you are using a wireless keyboard or mouse, check the following items.
• Ensure the USB receiver is properly connected to the computer, and the
keyboard or mouse is within range.
• If your keyboard or mouse has a power button, turn it on.
• Press the Connect button on the keyboard or mouse to rebuild the con-
nection between the unit and your computer.
• Try replacing the batteries in the wireless keyboard or mouse.
• Restarting the system to detect the wireless connection again
• Check if the Num Lock indicator on your keyboard is on.
• If the Num Lock indicator is off, that means the numeric keypad is not
activated. Press the <Num Lock> key to activate the numeric keypad.
• If you are using a traditional mouse, check the following items:
• Use a mouse pad or other rough surface under the mouse.
• Clean the mouse. Remove the mouse compartment cover and ball from
the mouse and carefully wipe the mouse ball with a moistened cloth or
scrap the rollers to remove any dirt. Then leave the mouse ball for a while
to dry out before reassembling the mouse.
• If you are using an optical mouse (either wired or wireless), refer the following
items.
• Use a mouse pad or white sheet of paper under the mouse.
• Clean the mouse by gently wiping the light sensor lens on the bottom of
the mouse with a lint-free cloth.
• You may congure the cursor speed to meet your personal preferences.
• Click Start > Control Panel > Mouse to open the Mouse Properties dialog
box.
Click Pointer Options tab and drag the Motion slider toward Slow or
Fast to adjust the speed at which the cursor responds to mouse
movement.
When done, click OK to nish the conguration.
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Sound and microphone problems
SymptomPossible Solution
I hear noise when connecting a headphone to
the computer.
I do not hear sound from
the built-in speakers.
The external micro-
phone does not work.
Certain audio les can-
not be played, and the
Codec error messages
appear.
• Check if the earphone works on another device.
• Connect the earphone to other devices, such as a radio, to see if you can
still hear that noise. If the noise persists, the earphone may be out of order.
• If you hear the noise only while inserting the earphone to the computer, it is
resulted from high instantaneous current. This is a normal phenomenon.
• Check if the speaker volume is set too low or is muted.
• Click the volume icon,
ume controls.
• If you are using a program which has its own volume control, ensure the
volume level is properly set.
• Unplug your headphone and external microphone if they have been connected to your computer.
• Check if the external microphone is properly connected into the microphone
jack on your computer.
• Check if Windows Media Player is set to automatically download codecs.
• Right-click on the menu bar, select Tools from the opened menu, and then
click Options.
On the Player tab, in the Automatic updates area, select Once a day,
and then click Apply and OK to complete the settings.
Then try playing the le again. If the audio le still cannot be played, it
might require a codec that is not supported by Windows Media Player. For
more information about available codecs, see the documentation for
Windows Media Player at the Microsoft web site.
, in the system tray to check the Windows vol-
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Miscellaneous problems
SymptomPossible Solution
Certain video les can-
not be played, and the
Codec error messages
appear.
The media card reader
cannot read my memory card.
USB devices working
unexpectedly.
• Check if Windows Media Player is set to automatically download codecs.
• Right-click on the menu bar, select Tools from the opened menu, and then
click Options.
• On the Player tab, in the Automatic updates area, select Once a day,
and then click Apply and OK to complete the settings.
• Then try playing the le again. If the video le still cannot be played, it
might require a codec that is not supported by Windows Media Player. For
more information about available codecs, see the documentation for Win-
dows Media Player at the Microsoft web site.
• Ensure that the memory card is fully inserted into the card reader slot.
• Ensure that the memory card is one of the supported types.
• Try restarting your computer.
• When the computer is turned on, insert the card again.
• Never insert or remove your memory cards when they are still in use, as
this can cause loss of data or permanent damage to the card.
• Check if your USB devices are turned on.
• Some USB devices are designed to conserve battery power by turning off
automatically after a few minutes of inactivity. For example, your digital
camera. Check if the connected USB device is turned on.
• Check if the USB port is working.
• Try using another USB port to connect your USB device and see if the
device is detected.
• Try connecting a low-powered USB device, such as a wired mouse, to the
USB port to check if the port is working.
• If you are using a USB hub, the power requirements of the USB port may be
exceeded.
• Try connecting your USB device directly to the USB port on your computer.
• Check if you need to pre-install software before connecting your USB device.
Read the documentation or user manual of the product.