Gigabyte G27QC Service Manual

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LCD Monitor User's Manual

The trademarks mentioned in this manual are legally registered to their respective owners.

Disclaimer

Information in this manual is protected by copyright laws and is the property of GIGABYTE.

Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.

No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE’s prior written permission.

•In order to assist in the use of this monitor, carefully read theUser Guide.

•For more information, check on our website at: https://www.gigabyte.com

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LCD Monitor User's Manual

SAFETY INFORMATION

Regulatory Notices

United States of America, Federal Communications Commission Statement

Supplier’s Declaration of Conformity

47 CFR § 2.1077 Compliance Information

Product Name: LCD monitor

Trade Name: GIGABYTE

Model Number: G27QC

Responsible Party – U.S. Contact Information: G.B.T. Inc.

Address: 17358 Railroad street, City Of Industry, CA91748

Tel.: 1-626-854-9338

Internet contact information: https://www.gigabyte.com

FCC Compliance Statement:

This device complies with Part 15 of the FCC Rules, Subpart B, Unintentional Radiators.

Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions,

may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

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LCD Monitor User's Manual

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union (EU) CE Declaration of Conformity

This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the 2015/863 Statement.

This product has been tested and found to comply with all essential requirements of the Directives.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement

GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.

European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement

GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.

WEEE Symbol Statement

The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure..

For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.

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LCD Monitor User's Manual

End of Life Directives-Recycling

Déclaration de Conformité aux Directives de l’Union européenne (UE)

Cet appareil portant la marque CE est conforme aux directives de l’UE suivantes: directive Compatibilité Electromagnétique 2014/30/UE, directive Basse Tension 2014/35/UE, directive 2009/125/CE en matière d’écoconception, la directive RoHS II 2011/65/UE & la déclaration 2015/863.

La conformité à ces directives est évaluée sur la base des normes européennes harmonisées applicables.

European Union (EU) CE-Konformitätserklärung

Dieses Produkte mit CE-Kennzeichnung erfüllen folgenden EU-Richtlinien: EMVRichtlinie 2014/30/EU, Niederspannungsrichtlinie 2014/30/EU, Ökodesign-Richtlinie 2009/125/EC, RoHS-Richtlinie 2011/65/EU erfüllt und die 2015/863 Erklärung.

Die Konformität mit diesen Richtlinien wird unter Verwendung der entsprechenden Standards zurEuropäischen Normierung beurteilt.

CE declaração de conformidade

Este produto com a marcação CE estão em conformidade com das seguintes Diretivas UE: Diretiva Baixa Tensão 2014/35/EU; Diretiva CEM 2014/30/EU; Diretiva Conceção Ecológica 2009/125/CE; Diretiva RSP 2011/65/UE e a declaração 2015/863.

A conformidade com estas diretivas é veriﬁcada utilizando as normas europeias harmonizadas.

CE Declaración de conformidad

Este producto que llevan la marca CE cumplen con las siguientes Directivas de la Unión Europea: Directiva EMC 2014/30/EU, Directiva de bajo voltaje 2014/35/EU, Directiva de Ecodiseño 2009/125/EC, Directiva RoHS 2011/65/EU y la Declaración 2015/863.

El cumplimiento de estas directivas se evalúa mediante las normas europeas armonizadas.

Deklaracja zgodności UE Unii Europejskiej

Urządzenie jest zgodne z następującymi dyrektywami: Dyrektywa kompatybilności elektromagnetycznej 2014/30/UE, Dyrektywa niskonapięciowej 2014/35/UE, Dyrektywa ErP 2009/125/WE, Dyrektywa RoHS 2011/65/UE i dyrektywa2015/863.

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LCD Monitor User's Manual

Niniejsze urządzenie zostało poddane testom i stwierdzono jego zgodność z wymaganiami dyrektywy.

ES Prohlášení o shodě

Toto zařízení splňuje požadavky Směrnice o Elektromagnetické kompatibilitě 2014/30/EU, Směrnice o Nízkém napětí 2014/35/EU, Směrnice ErP 2009/125/ES, Směrnice RoHS 2011/65/EU a 2015/863.

Tento produkt byl testován a bylo shledáno, že splňuje všechny základní požadavky směrnic.

EK megfelelőségi nyilatkozata

A termék megfelelnek az alábbi irányelvek és szabványok követelményeinek, azok a kiállításidőpontjában érvényes, aktuális változatában: EMC irányelv 2014/30/ EU, Kisfeszültségű villamos berendezésekre vonatkozó irányelv2014/35/EU,

Környezetbarát tervezésről szóló irányelv 2009/125/EK, RoHS irányelv 2011/65/EU és 2015/863.

Δήλωση συμμόρφωσης ΕΕ

Είναι σε συμμόρφωση με τις διατάξεις των παρακάτω Οδηγιών της Ευρωπαϊκής Κοινότητας: Οδηγία 2014/30/ΕΕ σχετικά με την ηλεκτρομαγνητική συμβατότητα, Οοδηγία χαμηλή τάση 2014/35/EU, Οδηγία 2009/125/ΕΚ σχετικά με τον οικολογικό σχεδιασμό, Οδηγία RoHS 2011/65/ΕΕ και 2015/863.

Η συμμόρφωση με αυτές τις οδηγίες αξιολογείται χρησιμοποιώντας τα ισχύοντα εναρμονισμένα ευρωπαϊκά πρότυπα.

Japan Class 01 Equipment Statement

Japan VCCI Class B Statement

B VCCI

VCCI-B

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LCD Monitor User's Manual

China RoHS Compliance Statement

收处理资质的厂商进行回收处理。

Environment-friendly use period



(Pb)	(Hg)	(Hg)	(Cr+6)	(PBB)	(PBDE)
X	○	○	○	○	○
X	○	○	○	○	○
○	○	○	○	○	○
X	○	○	○	○	○

SJ/T 11364

This table is prepared in compliance with the requirements of SJ/T 11364

○ : GB/T 26572

X: GB/T 26572

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LCD Monitor User's Manual

Declaration of the Presence Condition of the Restricted Substances Marking

					G27QC
Equipment name				Type designation (Type)

			Restricted substances and its chemical symbols

Unit
Unit					Hexavalent	Polybrominated	Polybrominated
	Lead	Mercury		Cadmium	Hexavalent	Polybrominated	Polybrominated
	(Pb)	(Hg)		(Cd)	chromium	biphenyls	diphenyls ethers
	(Pb)	(Hg)		(Cd)	(Cr+6)	(PBB)	(PBDE)

	○	○		○	○	○	○
	○	○		○	○	○	○
		○		○	○	○	○
		○		○	○	○	○
	○	○		○	○	○	○
		○		○	○	○	○
		○		○	○	○	○

1. 0.1 wt % 0.01 wt %

Note 1 Exceeding 0.1 wt % and exceeding 0.01 wt % indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

2. ○

Note 2 ○ indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 3 The indicates that the restricted substance corresponds to the exemption

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LCD Monitor User's Manual

Safety Precautions

Read through the following Safety Precautions before using the monitor.

•Only use the accessories that are provided with the monitor or that which are recommended by themanufacturer.

•Keep the plastic packaging bag for the product in a place that cannot be reached by children.

•Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.

•The power cord plug must be connected to a properly wired and grounded power outlet.

•Do not touch the plug with wet hands, otherwise easily cause electric shock.

•Place the monitor in a stable and well-ventilatedplace.

•Do not place the monitor near any heat sources such as electric radiators or direct sunlight.

•The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.

•Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.

•Make sure to unplug the monitor from the power outlet before cleaning.

•As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.

•Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.

•Disconnect the power cable if the monitor is not being used for a long period of time.

•Do not attempt to disassemble or repair the monitor yourself.

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		LCD Monitor User's Manual

Contents
SAFETY INFORMATION..................................................................................		3
Regulatory Notices..........................................................................................................		3
Safety Precautions...........................................................................................................		7
INTRODUCTION.............................................................................................		10
Unpacking..........................................................................................................................		10
Package Contents............................................................................................................		12
Product Overview............................................................................................................		13
GETTING STARTED.........................................................................................		15
Installing the Stand Base...............................................................................................		15
Lift the monitor.................................................................................................................		17
Adjusting the Viewing Angle.......................................................................................		18
Installing a Wall-Mount Bracket (Optional).............................................................		20
Making Connections.......................................................................................................		22
USING THE DEVICE.........................................................................................		23
Turning the Power On/Off............................................................................................		23
User Comfort Recommendations..............................................................................		24
Selecting the Input Source...........................................................................................		25
OPERATIONS..................................................................................................		26
Quick Menu....................................................................................................		26
Function Key Guide.........................................................................................................		28
Configure the Device Settings....................................................................................		31
APPENDICES...................................................................................................		40
Specifications....................................................................................................................		40
Supported Timing List....................................................................................................		41
Troubleshooting...............................................................................................................		43
Basic Care............................................................................................................................		44
Notes on USB Charging.................................................................................................		44
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LCD Monitor User's Manual
GIGABYTE Service Information...................................................................................	44

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LCD Monitor User's Manual

INTRODUCTION

Unpacking

1.Open the upper cover of the packaging box. Then observe the unpacking instruction attached on the inner cover. Making sure the box is in the correct orientation, carefully lay the box on the stable surfacepen.

2.Open the inner cover. Grab the EPS foam assembly (through the openings) to pull it out of the box.

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LCD Monitor User's Manual

3. Remove the items from the upper EPS foam.

4.Remove the upper EPS foam.Then you can remove the stand from the lower EPS foam.

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LCD Monitor User's Manual

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Monitor	Monitor Base	Power Cable

Stand	USB Cable

Multilingual

Installation

Guide

HDMI Cable

Quick Start Guide

DP Cable

Warranty Card

Note: Please keep the packaging box and packing materials for future transportation of the monitor.

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