Genius VividPro II User Manual

Scanner User’s Guide

Version 1.0

For Color Flatbed Scanner

with or without the Transparency Adapter

• Hardware

• Software

• Installation

• Usage

All trademarks and brand names mentioned in this publication are property of their

respective owners.

1999. All rights reserved. No portion of this document may be reproduced without

permission.

Table of Contents

TABLE OF CONTENTS ...........................................................................................................I

INTRODUCTION...................................................................................................................III

HOW TO USE THIS GUIDE.........................................................................................................IV

CONVENTIONS OF THIS GUIDE.................................................................................................. IV

A NOTE ABOUT ICONS ............................................................................................................IV

SCANNER SPECIFICATIONS........................................................................................................V

COMPUTER REQUIREMENTS ...................................................................................................... V

BOX CONTENTS........................................................................................................................V

CHAPTER I. HARDWARE INSTALLATION .......................................................................1

HARDWARE REQUIREMENTS .....................................................................................................2

INSTALLING THE SCANNER HARDWARE ..................................................................................... 2

INSTALLING THE TRANSPARENCY ADAPTER*............................................................................. 4

CHAPTER II. SOFTWARE SETUP........................................................................................6

SOFTWARE INSTALLATION REQUIREMENTS................................................................................ 7

SOFTWARE INSTALLATION........................................................................................................7

Software Setup Troubleshooting..........................................................................................7

Installing Additional Software............................................................................................. 8

CHAPTER III. USAGE AND MAINTENANCE.....................................................................9

OPERATING THE SCANNER...................................................................................................... 10

Testing the Scanner........................................................................................................... 11

Testing the Printer............................................................................................................ 13

THE SCANNER UTILITY PROGRAM...........................................................................................14

Introduction......................................................................................................................15

Parallel Port I/O Address..................................................................................................15

Physical Connection .........................................................................................................16

BIOS Settings.................................................................................................................... 16

Changing Ports in the Scanner Utility............................................................................... 17

Parallel Port Mode........................................................................................................... 17

Changing BIOS Settings.................................................................................................... 17

Changing Modes in the Scanner Utility............................................................................. 19

MAINTENANCE....................................................................................................................... 19

REMOVING THE DOCUMENT COVER.........................................................................................20

USING THE TRANSPARENCY ADAPTER*................................................................................... 20

The Frame Holders........................................................................................................... 21

Important Notes about Scanning Negatives.......................................................................23

CHAPTER IV. THE TWAIN INTERFACE.......................................................................... 24

AN INTRODUCTION TO TWAIN .............................................................................................. 25

CHOOSING TWAIN................................................................................................................27

TWAIN DIALOG BOX FEATURES............................................................................................ 27

ADVANCED SETTINGS WINDOW..............................................................................................36

Preferences Window.......................................................................................................... 37

Advanced Windows for Color Correction.......................................................................... 40

Scanning Tips ...................................................................................................................47

CHAPTER V. THE SCANNER SOFTWARE....................................................................... 49

Table of Contents

OVERVIEW.............................................................................................................................50

THE COPY UTILITY.................................................................................................................52

About the Copy Utility ......................................................................................................52

Using Copy Utility............................................................................................................ 53

Copy Utility Settings.........................................................................................................54

THE FAX UTILITY ................................................................................................................... 56

About the Fax Utility ........................................................................................................ 56

Using Fax Utility ..............................................................................................................56

Fax Utility Settings........................................................................................................... 57

THE IMAGE EDITOR - MGI PHOTO SUITE SE........................................................................... 60

Opening the Program........................................................................................................ 60

Acquiring an Image from the Scanner...............................................................................60

Basic Image Adjustments ..................................................................................................61

Using Editing Tools ..........................................................................................................61

Saving Images................................................................................................................... 61

Printing Images ................................................................................................................ 62

Scanning Tip: Monitor Gamma.........................................................................................62

APPENDIX A: TROUBLESHOOTING.................................................................................64

SCANNING PROBLEMS.............................................................................................................64

PRINTING PROBLEMS..............................................................................................................74

COMMON -HOW-TO- QUESTIONS.............................................................................................76

APPENDIX B: CUSTOMER SERVICE AND WARRANTY ...............................................79

STATEMENT OF LIMITED WARRANTY ...................................................................................... 80

FCC RADIO FREQUENCY STATEMENT..................................................................................... 80

INDEX .....................................................................................................................................82

CONTACTING US..................................................................................................................84

Introduction

Introduction

Welcome to the world of Genius scanners – the ultimate in imaging. Your new scanner will

improve the professionalism of your day-to-day computing tasks by allowing you to input
images and electronic text into your computer system.

Like all of our products, your new scanner is thoroughly tested and backed by our

reputation for unsurpassed dependability and customer satisfaction.

Please remember to register your scanner. Registration may be completed in one of three

ways:

1) Online via Genius’s website

2) By online registration card to Genius’s customer service center

3) By printing out and mailing the registration card directly to Genius
As a registered customer, you will receive customer support, new product information and

software upgrades. Please see the final page of this guide for specific contact information.

Thank you for choosing us as your scanner supplier. We hope you will continue to turn

to us for additional quality products as your computing needs and interests grow.

Introduction

How to Use This Guide

This Users Guide provides instructions and illustrations on how to install and operate
your scanner. We recommend that you read through the entire Hardware Installation, Chapter
I, before you begin installing the scanner to your computer.

Chapter I describes how to install the scanner to your computer. Note: The scanners

interface is through an Enhanced Parallel Port (EPP) and extended Capabilities Port
(ECP). If your computer does not support EPP or ECP technology, you may need to
purchase an additional parallel port interface card that does support EPP/ECP to
maximize the scanners performance.

Chapter II describes how to install the scanner’s software. This guide assumes that you
are familiar with working within the Microsoft Windows environment. If this is not the case,
we suggest you learn more about Microsoft Windows by referring to your Microsoft Windows
manual before using your scanner.

After installing the scanners software, please read through Chapter III to learn how to
use the scanners TWAIN interface. The TWAIN scanning standard is the most widely used
technology in the scanner industry today. Chapter III covers many of the terms necessary to
properly operate your scanner. After learning about how to operate the TWAIN interface,
Chapter IV describes how to test, maintain and clean your scanner.

Appendices A & B have technical support information that can help you solve simple

problems. Before calling for help, please read through Appendix A: Troubleshooting.

Danger

Caution

Attention

Conventions of this Guide

1. Bold — Important note or first use of an important term in a chapter.

2. ALL CAPS — Represents commands or contents on your computer screen.

A Note About Icons

This guide uses the following icons to point out information that deserves special attention.

Danger. A procedure that must be followed carefully to prevent injury, or accidents.

Caution. Information that, if not followed, may result in data loss or damage to the product.

Pay Special Attention. Instructions that are important to remember and may prevent mistakes.

Introduction

Scanner Specifications

• Scanning Area: 8.5 x 11.7 in. (216 mm x 297 mm)

• Cold Cathode Lamp (for long-lasting operation)

• Scan Method: Single-Pass

• 36-Bit Color

• 12-Bit Grayscale

• 1-Bit Line-art (Black & White)

• Resolution: 600 x 1200 dots per inch (19200 software interpolated)

• TWAIN Compliance

• Printer Port Pass-Through

• Connection: Enhanced Parallel Port (EPP), Extended Capabilities Port (ECP), Bi-

directional, Standard Parallel Port (SPP)

• 1 Year Warranty (from date of purchase)

• Removable Document Cover

Computer Requirements

• Windows/Intel Compatible Personal Computer

• Pentium CPU or above

• CD-ROM Drive

• 16 MB RAM (32 MB Recommended)

• 100 Free Hard Disk Space (250 MB Recommended)

• Enhanced Printer Port (EPP) or Extended Capabilities Port (ECP)

• Windows 3.1, Windows 95/98, Windows NT4.0 WorkStation

• Video card that supports 16-bit color or greater

Box Contents

1. Scanner*

2. Power Adapter

3. Scanner Cable

4. Setup / Application CD-ROM

• Scanner Setup

• Xerox TextBridge OCR software

• MGI PhotoSuite SE Image-editing software

• Adobe PhotoDeluxe – editing software

• ScanManager software

• User’s Guide (Electronic version)

• Registration Form (Electronic version)

5. Quick-Installation Guide

Introduction

23451

*The scanner illustration(s) may appear

different than from the actual scanner itself.

Chapter I. Hardware Installation

Chapter I. Hardware Installation

Before installing your scanner, verify that you

have all of the proper components. A list of the
package contents is provided in the box contents
section at the beginning of this guide.

Scanner

Hardware Requirements

Your scanner uses an interface called an
Enhanced Parallel Port (EPP)or Extended Capabilities
Port (ECP). The scanner’s EPP/ECP interface allows
you to scan information into your computer as quickly
as scanners costing hundreds of dollars more do by
using interface cards. This scanner can work using
other Parallel Port Modes, however, if your computers
parallel printer port does not support EPP/ECP, then it
is recommended that you purchase an additional
parallel port interface card that does support
EPP/ECP technology to maximize the performance of
the scanner.

Installing the Scanner
Hardware

If you have already installed your scanner,

please skip this section. The following section

describes how to connect the scanner to your computer
and printer. Please carefully follow along to ensure
proper installation.

Chapter I. Hardware Installation

COMPUTER

Danger

REAR OF SCANNER

REAR OF
PRINTER

Disconnect the Printer

cable from the computer

and plug it into the

PRINTER Port at the rear

of the Scanner

Step 1. Step 2.

Step 3

Figure 1. Connecting the Scanner

1. Unplug the power cords from your
computer and printer.

2. Please take a moment to study Figure 1.

3. If you have a printer connected to your

computer, please disconnect its cable from
the rear of the computer.

4. Next, plug the same end of the

disconnected printer cable into the
PRINTER port on the rear of the scanner
(see Figure 1, Step 1).

5. Eliminate any ESD (Electro Static

Discharge) from the scanner cable by
touching its metal connector to any metal
portion of your computer.

6. Plug the SCANNER CABLE into the

scanner (see Figure 1, Step 2) port
marked HOST.

7. Connect the other end of the SCANNER

CABLE into the PC’s parallel (printer)
port (see Figure 1, step 2).

The computer Parallel

Port Connects to the

scanner HOST Port

REAR OF

Plug in all

power cords

Chapter I. Hardware Installation

Attention

Attention

Attention: If you do not have a printer

connected to your computer or you are not sure
where the parallel (printer) port is, see your
computers information book and locate the
section referring to the parallel port, printer
port or LPT1 (all refer to the same thing).

8. After plugging the scanner and printer

cables into the correct locations, plug the
power adapter into the scanners power
receptor (see Figure 1, step 3).

9. Plug the other end of the power adapter

into a standard AC outlet.

Attention: To conserve energy, the scanners

light source will not turn on until it is initialized
after the software installation.

10. Plug in all power cords and turn on your

computer.

11. Install the scanner software (see Chapter

II. Software Setup).

Installing the Transparency
Adapter*

(*This section applies to select models only that have a

transparency adapter.)

The transparency adapter is located on the
underside of the scanner lid and is a necessary tool
when scanning positive or negative film.

The transparency adapter already comes installed
in your scanner model. To activate it, simply plug it in
as shown in Figure 2 below.

Chapter I. Hardware Installation

Figure 2. Plugging in transparency adapter

Note: Your printer no longer plugs directly into

your computer. Instead, it plugs into the
pass-through port on the scanner which
plugs into the computer. This is called a
daisy-chain. Your printer and scanner will
now share the same port and the same
cabling. Because of this, you will not be
able to scan and print simultaneously. Your
computer will wait for any scanning
processes to be finished before it begins
printing and vice-versa.

Chapter II. Software Setup

Chapter II. Software Setup

Before installing the scanner software, make sure

that the scanner is properly connected as described in
Chapter I, Hardware Installation.

Software Installation
Requirements

Your scanner comes with scanner software, OCR
software, image-editing software, the scanners driver,
and TWAIN software. All of this software uses
approximately 100 megabytes of hard disk space after
it is installed into your computer. To ensure ample
room for the installation, as well as for scanning and
saving images, a minimum of 250 megabytes of hard
disk space is recommended.

Software Installation

The installation program called INSTALL.EXE
on the installation CD-ROM must be run from within
Microsoft Windows. Once Windows is running on
your system, please follow the steps below to properly
install the software:

1. Insert the installation CD-ROM into its disk drive.

2. For Windows 95/98, Windows NT4.0

WorkStation users:

The auto-run sequence will begin.
For Windows 3.1x users:

From the program manager, choose FILE,

RUN and enter the letter of the CD-ROM
drive, a colon and INSTALL (i.e.,
D:INSTALL).

3. Follow the on-screen instructions carefully to

properly install the scanners software into your

computer.

Software Setup Troubleshooting

Carefully review the steps outlined in this guide
and the Quick Installation Guide that accompanied
your scanner. If you still need support, you may
contact us through one of three methods listed on the
last page of this guide.

Chapter II. Software Setup

Attention

Installing Additional Software

Your scanner is TWAIN compliant and
functions with virtually all available TWAIN
compatible software. When purchasing new software
that will use the scanner, please make sure that it
conforms to the TWAIN standard.

For Windows 95/98, Windows NT4.0
WorkStation users only: Please be sure to select the
correct TWAIN source when setting up any new
software that will use the scanner. If you intend to use
different programs to directly receive images from
your scanner, choose the scanning source within the
software setup as TWAIN and select the appropriate
TWAIN source as your scanner.

Note: The 16-Bit TWAIN source is for using the

scanner with Windows 3.1 native programs that
are 16-bit. The 32-Bit TWAIN source is for
using the scanner with programs designed
exclusively for Windows 95/98, Windows NT4.0
WorkStation which are 32-bit. Since Windows
95/98, Windows NT4.0 WorkStation can run
both 16-bit and 32-bit programs, make sure you
choose the corresponding 16 or 32-bit TWAIN
source for the program you are using.

Chapter III. Usage and Maintenance

Chapter III. Usage and Maintenance

Operating the Scanner

Your scanner accepts documents as small as

business cards and as wide as letter-sized magazines.
However, some software programs have limitations as
to the information they can handle. The capacity of the
computers memory, or free hard disk space, can also
limit the physical size of the document that you scan.

There are two different ways to operate the
scanner:

1. From within an image-editing

program that can acquire images from
the scanner.

2. By using the ScanManager program

that is automatically installed as your
scanner software.

Basically, the scanner needs to be driven by some
type of software program. And since all documents or
image (whether text or pictures) that are acquired from
the scanner are treated by your computer as images,
most scanning will probably be done from an image­editing program where you can view, edit, save and
output the scanned images. An image-editing program
has been bundled with your scanner on the installation
CD-ROM and if you do not currently have a TWAIN
compatible image-editing program on your computer,
you should install the image-editor that is included.

What about scanning text documents and editing
them in a word processor? This is the role of Optical
Character Recognition (OCR) software. OCR
software converts the image files that are created from
scanning text documents into text files that can be
viewed, edited and saved by word processors. An
OCR program has also been bundled on the
installation CD-ROM, and if you wish to use the
scanner in this way you should install the OCR
software included.

The scanner also comes with other software which
increases its functionality. These other programs
called Copy Utility and Fax Utility are automatically
installed with the ScanManager software. Please refer
to the ScanManager section of this manual or the

Chapter III. Usage and Maintenance

ScanManager on-line Help (accessible by right­clicking on the ScanManager window and choosing
Help) for more information about these programs.

Testing the Scanner

The following test procedure checks to see if the
scanner is properly functioning with your computer,
the scanning software and your printer. Before testing
your scanner, double-check and make sure that all
connections are securely fastened.

To properly test your scanner, please perform
the following steps:

1. Exit all open applications and Shut Down your

computer.

2. After the computer has shut down, turn it off and

wait approximately 1 minute before turning it

back on.

Note: for Windows 3.1x users: Once your

computer is running, enter Windows.

Removable
document cover

Place images or
documents face down
on the scanner bed.

Figure 3. Flatbed Scanner

Chapter III. Usage and Maintenance

3. Open the scanners document cover and place a

picture onto the scanner glass headfirst and face-

down.

4. Slowly close the document cover. Note: We

recommend waiting approximately 2 minutes

before you begin scanning to give the scanning

lamp ample time to reach its operating

temperature.

5. Next, open the scanners image-editing program.

For Windows 95 users:

To run the bundled image­editor:
Click on the Windows
START button and then
PROGRAMS, ScanManager
(or the default directory) and
then ScanManager (program)
Then click on the image­editing icon (third from the
left).

For Windows 3.x users:

Go to the scanners Program
Group and open the
appropriate image-editing
software (e.g., MGI Photo
Suite SE).

6. From the FILE menu choose ACQUIRE
(SCAN).

7. The TWAIN dialog box will open.

8. To scan, click the SCAN button.

9. When the scan is complete, click CANCEL to

close the TWAIN dialog box, process and view

the image.

Note: It may take a long time to scan and process
the image and the resulting scanned image may not
appear to your liking. These problems can easily be
solved by adjusting the settings in the TWAIN
window. Please refer to the TWAIN section of this
manual for more information about adjusting the
scanner settings.

Chapter III. Usage and Maintenance

Attention

Note: If the test failed in any way, please read the
Scanner Utility section of this manual and follow
the instructions therein.

Testing the Printer

If you have a printer connected to the scanner and
wish to test your printer in the new configuration:

1. First, make sure your printer has been

properly installed in Windows.

2. Close the image-editor by clicking on

the FILE menu option and then
clicking on EXIT.

3. When prompted whether you wish to

save the current image click NO.

4. Click on the Copy Utility icon in the

ScanManager window (far left).

5. Make sure your printer is being

shown in the box towards the top of
the window.

6. If not, click on the down-arrow to the

right of the box and choose your
printer from the list shown.

7. Click on the large green Start button

towards the bottom of the Copy
Utility window.

8. A copy of the scanned document or

image should soon appear at your
printer.

Note: It may take a long time to scan and print the
image and the resulting copy may not appear to
your liking. This can easily be solved by adjusting
the settings in the Copy Utility window. Please
refer to the Copy Utility section of this manual for
more information about adjusting the scanner and
printer settings.

Note: If the test failed in any way, please read the
Scanner Utility section of this manual and follow

Attention

the instructions therein.

Chapter III. Usage and Maintenance

The Scanner Utility
Program

If your scanner is working properly, please

skip this section! The Scanner Utility, located inside

the scanner Program Group, is for determining and
updating your parallel printer port configuration. It
allows you to control two main hardware attributes;
the scanner lamp, and the Parallel (Printer) Port.

Correct port settings are crucial for the operation
of the scanner. If you have received the error message

Unable to find the scanner or Unable to establish
connection with scanner, chances are you only need to

adjust the Ports or Modes settings.

The settings in the Scanner Utility program do
NOT affect the quality of scanned images. They are
only used to establish a connection with the scanner.
Settings that affect the scanned image (i.e. its color,
size, readability, etc.) can be found in the scanner
software programs and especially the TWAIN
interface.

At this point, please run the Scanner Utility
program which can be found in the same directory or
program group as the scanner software.

Once the Scanner Utility window is open, locate
and click on the AUTO SEARCH button. This will
test all possible settings. If the program has found
your scanner (the CONNECTION line will read OK)
then simply click on the OK button to save the new
settings and close the Scanner Utility. Your scanner
will now work properly.

Chapter III. Usage and Maintenance

Figure 4. Scanner Utility

Introduction

The scanner is designed to share the same port in
the back of your computer as the printer. Thus, your
printer will no longer plug directly into your computer.
Instead, it will make a daisy-chain; meaning that the
scanner will plug into the computer’s parallel port,
and the printer will plug into the scanner. Thus, data
sent to your printer will be passed through the scanner
to the printer.

Since the scanner and printer share the same port
and thus the same I/O Address and Mode, some
confusion in the signal may result. The Scanner
Utility’s Parallel Port I/O Settings allow you to view
the current port settings (I/O Address and Mode) and
change them if a connection to the scanner cannot be
established or if your scanner or printer is not
functioning properly after installing the scanner.

Parallel Port I/O Address

If you are having trouble with your scanner
connection, you may need to change the Parallel Port
Address. The Parallel Port Address shown in
CURRENT PORT and changed in the Ports box is the

Chapter III. Usage and Maintenance

Attention

address where your computer accesses the parallel
port. Personal computers are capable of having many
different parallel port configurations to support a
variety of different add-on devices.

Physical Connection

The first thing to do when trying to solve
connection problems is to check the physical
connections. Right now, please take time to double­check that:

1. Your scanner is plugged in to an electrical

socket.

2. The scanner cable is firmly plugged into the

HOST socket in the scanner and the parallel
port in the back of your computer.

Note: If you find that one of your cables are not
plugged in or is plugged in incorrectly, make sure to
shut down and turn off your computer before plugging
it in.

BIOS Settings

The Parallel Port Address for the scanner MUST
match the Parallel Port Address in the BIOS Setup.
Thus, the next thing you should do is to find out what
the BIOS setting is. To do this, you must shut down
Windows and restart your computer. At the very
beginning of the boot-up process, before Windows
starts to load, there will be a message that says
something like - Press <del> for Setup - or -Press F1
for Settings-. You need to press the delete key or F1
at this time and upon doing it, you will be presented
with the BIOS Settings Screen. If Windows begins to
load, you have missed the chance and need to restart
the computer and try again. In the BIOS Setup Screen,
locate and go to the Input/Output (I/O) Ports settings.
Locate the setting for Parallel Port Address and write
it down.

Chapter III. Usage and Maintenance

Attention

Note: You do not need to change this setting in the

BIOS Setup screen, especially if your printer is
functioning properly. You simply need to make sure
that the scanner is set to the same address by changing
Ports in the Scanner Utility program.

Changing Ports in the Scanner
Utility

The Parallel Port Address shown in Current Port
line and changeable in the Ports box should match the
Parallel Port Address in the BIOS settings (see above
for more details). To do this:

1. Note the Parallel Port Address in your BIOS

Settings (see above).

2. Click on the down-arrow at the right of the

Ports box.

3. Choose the same setting as the one defined in

your BIOS.

4. Click on the VERIFY button to test the new

setting.

Parallel Port Mode

If you are having trouble with your scanner
connection, you may need to change the Parallel Port
Mode. The Parallel Port Mode shown in CURRENT
MODE and changed in the MODES box is the type of
signal that is carried through the parallel port.
Personal computers are capable of sending a variety of
different signals through the parallel port to support a
variety of different add-on devices.

Changing BIOS Settings

The first thing to do is to try to change your BIOS
settings. To do this, you must restart your computer.
At the very beginning of the boot-up process, before
Windows starts to load, there will be a message that
says something like -Press <del> for Setup- or -Press
F1 for Settings-. You need to press the delete key or

Chapter III. Usage and Maintenance

F1 at this time and upon doing it, you will be
presented with the BIOS Settings Screen. If Windows
begins to load, you have missed the chance and need to
restart the computer and try again. In the BIOS Setup
Screen, locate and go to the Input/Output (I/O) Ports
settings. Locate the setting for Parallel Port Mode.

Preferred Parallel Port Modes for the Scanner (best is
first):

1. EPP

2. ECP + EPP

3. Bi-directional

4. SPP (or normal/standard)

First, try to set the Parallel Port Mode to EPP.
This is the best setting for the scanner. If it is not
available, try ECP + EPP, and so on down the list.
Exit and Save the changes to the BIOS settings and
after loading Windows, run the Scanner Utility
program again.

Chapter III. Usage and Maintenance

Changing Modes in the Scanner
Utility

There are two criteria for the Modes setting for
the scanner:

1. The Mode chosen in the Scanner Utility
should be the same as the Parallel Port Mode
defined in the BIOS (see above for BIOS
settings).

2. The most preferred mode is EPP.

If your BIOS does not support EPP, that is OK.
Your scanner can still function properly. Simply make
sure the Mode is set to the same setting as the BIOS
Parallel Port Mode setting.

Attention

Click on the down-arrow at the right of the Modes
box and choose the same Mode as that defined in your
BIOS from the list provided.

Click on the Verify button to test the new Mode
setting.

It is still possible for the scanner to work if the
BIOS and Scanner Utility’s Parallel Port Mode
settings do not match. Thus, if the new Mode setting
does not work, try changing the Modes setting to a
different Mode and clicking on the Verify button
again.

See the Troubleshooting section in this help if
you have tried these adjustments and are still
encountering scanner connection problems.

Maintenance

To keep your scanner working smoothly, take a
moment to review the following maintenance tips.

• Avoid using the scanner in a dusty environment.

When it is not in use, keep the scanner covered.

Chapter III. Usage and Maintenance

Caution

Dust particles and other foreign objects may

damage the unit.

• Do not attempt to disassemble the scanner. There

is danger of an electrical shock and opening your

scanner will void your warranty.

• Do not subject the scanner to excessive vibration.

It may damage the internal components.

• Be sure not to bump or knock the scanner glass as

it is fragile and could break.

• Clean the scanner glass by lightly spraying a non-

abrasive glass cleaner onto a lint-free cloth. Then,

wipe the glass thoroughly with the cloth. DO NOT

SPRAY CLEANER DIRECTLY ONTO THE

SCANNER GLASS. Excess liquid residue may

fog or damage the scanner.

• Your scanner operates best in temperatures

between 10° C to 40° C (50° F to 104° F).

Removing the Document
Cover

The document cover has been designed for easy
removal so that larger, 3-dimensional items can be
placed on the scanner glass. To remove the cover,
open it all the way. Place your other hand firmly at the
back of the scanner and lift the document cover off its
hinges. To replace the cover, simply slide it back into
place.

Using the Transparency
Adapter*

(*This section applies only to the select models that

include a transparency adapter)

When scanning transparencies or photo negatives,
it is necessary to use the transparency adapter
included with your scanner. Basically, the adapter
changes the light source for scanning from inside the
scanner to the lid. In order to do this, you must plug in
the transparency adapter (see Installing the
Transparency Adapter in this manual). After this is

Chapter III. Usage and Maintenance

done, transparencies can be scanned much like normal
documents. Be sure to change the SOURCE setting

in the TWAIN window to Transparency!

The Frame Holders

When scanning photo negatives or slides, you
must use the frame holder. The illustrations below
instruct you on the precise usage of these important
tools.

There are two types of
frame holders (see Figure

5). The one with the
bigger opening is for
slides. The holder with
the smaller opening is for
photo negatives. The
frame holders guarantee

Figure 5. Frame Holders

slide or filmstrip while being scanned. To prevent
misplacing this important tool and ensure that it is
always available, be sure to replace it in the specially
designed compartment under the lid.

the correct position of the

Next, insert the negative or slide into the appropriate
holder. There will be a small rectangular opening that

is not covered by the
film. Do not cover this
opening. The opening
is very important in the
scanning process as it
is necessary for

Figure 6. Inserting Film

calibration.

Chapter III. Usage and Maintenance

Finally, place the frame
holder onto the scanner
glass. There are two
notches in the frame of
the scanner surrounding
the scanner glass. The
two protrusions on the
frame holder should be
fit into the notches.

Figure 7. Placement

When this is done, the
film is perfectly
positioned for scanning.

Chapter III. Usage and Maintenance

Important Notes about Scanning
Negatives

• Make sure the film is properly loaded

into the frame holder and the frame

Attention

holder is correctly positioned on the
scanner glass (see above).

• Make sure you adjust the SOURCE in

the TWAIN window to the
appropriate TRANSPARENCY or
NEGATIVE setting (see the TWAIN
section of this manual for more
detailed information about scanner
settings)

• Since photo negatives are almost

always enlarged, make sure you use a
high scanning resolution - at least 600
dpi (see the TWAIN section of this
manual)

• Remember to replace the frame

holders when finished using them.

Chapter IV. The TWAIN Interface

Chapter IV. The TWAIN Interface

An Introduction to TWAIN

The TWAIN program is a very important piece

of software that comes with your scanner. This
program acts as an interface between the scanner
hardware and the image-editing software you are using
to view and edit images. The TWAIN program is used
to actually operate the scanner and not only tells the
scanner what type of document or image you are
scanning, but also allows you to adjust a number of
settings to define the quality of the scanned image. The
following chapter describes the TWAIN interface (see
Figure 8) which automatically opens when you click
SCAN, or ACQUIRE from within a TWAIN
compatible scanning program or image-editing
application.

The TWAIN interface allows you to make

important adjustments before scanning. For example,
you can scan in different modes: black and white,
grayscale or color; increase or decrease the resolution
(dots per inch of an image), and adjust the brightness
and/or contrast. The Prescan option allows you to
adjust the borders of the scan area by increasing or
decreasing the size of the dotted box located inside the
Prescan Area. The TWAIN interface also provides
you with statistics such as how large an image will be
after scanning, in terms of both file size and physical
dimensions.

Chapter IV. The TWAIN Interface

Area

Size

Glass

Source

None

Pointer

Contrast

Scan Area

Borders

Scan Area

Coordinates

Scan Area

Dimensions

Prescan

Image

Figure 8. TWAIN Window

Instant Descriptions

Let the mouse pointer hover over any item
within the TWAIN dialog box and a description of the
item will instantly appear. However, for more detailed
on-line information about the use and function of
specific items, you can refer to the on-line TWAIN
Help by clicking on the Help button towards the
bottom of the window.

Unit

Magnifying

Horizontal
Vertical

90° Right
90° Left

180°

Version

Chapter IV. The TWAIN Interface

Choosing TWAIN

To select the TWAIN interface: From your
TWAIN compatible program, locate the scanner setup
or TWAIN source option usually listed under the
FILE menu and choose the appropriate TWAIN
source for your scanner.

Note for Windows 95/98, Windows NT4.0
WorkStation users only: The 16-Bit source is for
scanning from 16-bit applications (Windows 3.1x
native architecture), and the 32-bit source is for
scanning in 32-bit applications (Windows 95/98,
Windows NT4.0 WorkStation native architecture).
Your scanner comes with 32-bit scanning applications
for Windows 95/98, Windows NT4.0 WorkStation,
and 16-bit scanning applications for Windows 3.1x.

However, if you are using a 16-bit scanning
application inside Windows 95/98, Windows NT4.0
WorkStation, you must select the 16-bit TWAIN
source for your scanner to properly function.

TWAIN Dialog Box Features

Source This option may appear

depending on the type of scanner
being used. There are three
possible sources listed:

• Normal - Use this setting for

normal scanning of images that
are not on transparencies or
photo negatives.

• Transparency - Use this mode

if you are scanning
transparencies.

• Negative - Use this mode if you

are scanning negatives.

Scan Mode This is where you inform the

scanner of the type of document you wish to
scan. It is very important that you set the

Chapter IV. The TWAIN Interface

scan mode for each different type of
document you are scanning. There are three
settings to choose from:

Text - scans in black and white and is
suitable for scanning text.

B/W Photo (grayscale) - scans
in 256 shades of gray, giving
black and white images or
photos depth and shadow.

Color Photo - scans in millions of
colors for photorealism but may
take a while to do (depending on
the resolution) and uses up a lot
more memory. Choose this mode
when scanning color pictures or
graphics.

Resolution Resolution is measured in

dots per inch (dpi). The higher the
resolution, the more detailed the image and
the more memory and drive space the image
will use.

To conserve computer memory and still
receive good image quality, we recommend
the following settings:

Document to be scanned

Resolution

Chapter IV. The TWAIN Interface

Text (for printing)

300

Text (for faxing)

200

Text (for OCR)

300

Black and white or gray image

150

Color image or photo

100

These values are only recommendations and
should be raised if the resulting image is
rough or you need to view fine details.

See the Scanning Tips at the end of this
chapter for more information.

Brightness This is the amount of light

that is concentrated onto a document while it
is being scanned. Raising the brightness by
sliding the button located between the arrows
increases the amount of white in an image,
making it appear more washed out.
Lowering the brightness may help scans of
light or faint text become more readable.
However, we recommend adjusting the
brightness (richness) of colors in an image in
the Advanced window.

Contrast The higher the contrast, the

sharper the image. The lower the contrast,
the more blurry an image will be. Contrast
adjusts the tonal range of an image by
lowering mid-tone values and increasing
values for high and low tones. For example,
use contrast to eliminate noise or shading on

Chapter IV. The TWAIN Interface

black & white and grayscale scans or to
clean-up color scans. Slide the button to
adjust the contrast.

Flip Horizontally This option will only

appear when scanning transparencies or
negatives. It will flip the scanned image
around the central vertical axis. This feature
will not show up on the prescanned image,
but will only affect the final scanned image.
Normal images must be flipped using an
image-editing application.

Flip Vertically This option will only

appear when scanning transparencies or
negatives. It will flip the scanned image
around the central horizontal axis. This
feature will not show up on the prescanned
image, but will only affect the final scanned
image. Normal images must be flipped using
an image-editing application.

Rotate 90°° Clockwise This option will only

appear when scanning transparencies or
negatives. It will rotate the scanned image
90°clockwise. This feature will not show up
on the prescanned image, but will only affect
the final scanned image. Normal images must
be rotated using an image-editing application.

Rotate 180° This option will only appear

when scanning transparencies or negatives. It
will rotate the scanned image 180°. This
feature will not show up on the prescanned
image, but will only affect the final scanned
image. Normal images must be rotated using
an image-editing application.

Rotate 90°° counter-clockwise This option

will only appear when scanning

Chapter IV. The TWAIN Interface

Borders

transparencies or negatives. It will rotate the
scanned image 90° counter-clockwise. This
feature will not show up on the prescanned
image, but will only affect the final scanned
image. Normal images must be rotated using
an image-editing application.

Prescan Area The Prescan Area (Figure 9)

is the large white area in the middle of the
TWAIN window. Documents or images
that are prescanned will be displayed there.
Prescanning images is very useful as it gives
you an idea of how a document or image
will look after it is scanned.

You can use the Magnifying Glass to zoom
the view of the prescanned image by
clicking on the magnifying glass button
towards the upper right of the TWAIN
window and then clicking on the part of the
image you wish to view in detail.

Scan Area

Figure 9. Prescan Area

If you change any settings either in the TWAIN
window or in any of the Advanced windows, the
effects of the changes (except for Flip, Rotate, Filter
and Descreen) will immediately appear on the
prescanned image in the Prescan Area. This allows

Chapter IV. The TWAIN Interface

you to instantly judge the affects of almost any setting
you change.

The Scan Area Border, designated by the dotted
box in the Prescan Area can be resized and moved.
This is very important for keeping the image size (in
terms of computer memory) as small as possible. To
do this, first prescan the document or image you wish
to scan by loading it in the scanner and clicking on the
Prescan Button. After it appears in the Prescan Area,
resize and move the dotted box so it fits snugly around
the edges of the prescanned image.

Move Cursor Placing the mouse pointer
INSIDE the Scan Area Border box will
change the cursor as shown to the left and
allows you to move the entire frame by
dragging the mouse.

Resize Cursor Placing the mouse pointer at

the EDGE of any side of the margin will
change the cursor as shown to the left and
allows you to reduce or expand the frame
around the image.

Pointer Changes the cursor from

magnifying glass to pointer. The pointer
must be used to adjust the Scan Area Border
or change settings.

Magnifying Glass Clicking on the

magnifying glass button changes the cursor
to a magnifying glass and lets you easily
zoom in and out of the prescanned image in
the Prescan Area.

Simply click on the magnifying glass button
at the upper right of the TWAIN window,
place the magnifying glass over the portion
of the picture you wish to have a close-up

Chapter IV. The TWAIN Interface

view of and click the left mouse button. To
zoom out, click the right mouse button.

To stop zooming in and out of the image,
click on the Pointer button just above the
Magnifying Glass button.

Note: The magnifying glass only affects the view

of the prescanned image in the prescan
area and in no way affects the scanning
process or the final scanned image.

Scan Button Accepts all settings and

begins scanning.

Prescan Button By clicking on the Prescan

button, you can scan the source document
into the Prescan Area in the middle of the
TWAIN window. This allows you to modify
the scan area (for smaller images such as
photographs) and gives you a rough idea of
what the scanned image will look like before
you scan.

Tip: After you have prescanned a document or

photo and it appears in the Prescan Area, the
affects of any settings you adjust (except for
Flip, Rotate, Filter and Descreen) will be
immediately shown on the image in the
Prescan Area. This allows you to judge the
effects of the different settings before you
actually scan.

Advanced
Button Advanced controls for precision

scans. See Advanced Settings
Window section for detailed
explanations about the Advanced
Settings window which appears when
you click on this button.

Chapter IV. The TWAIN Interface

Cancel Clicking on the Cancel button saves

your current settings and closes the
TWAIN window

Help Clicking on this button runs the on-

line help program

Status Bar

The status bar (Figure 10) contains important

information about the settings in the TWAIN

window.

Scan Area

Coordinates

Scan Area

Dimensions

Image Size Units

Figure 10. Status Bar

Scan Area Coordinates shows the position of the

top-left corner of the Scan Area Border. The x,y
coordinates listed here are the actual place on the
scanner glass where the scanner will begin scanning.
This is useful for precise scanning of smaller images.

Scan Area Dimension shows the exact width and
height of the Scan Area Border. This is useful for
precise scanning of smaller images. For example, if
the width value equals 4.95 when scanning 3x5 in.
photos, you know that you are cutting off part of the
image.

Image Size is probably the most important value
in the status bar. This box displays the amount of
memory your image will use. The larger the image
size, the longer it takes to actually scan the image, the
more computer memory it uses, the more drive space it
uses and the longer it takes to manipulate the image in
your graphics program. The image size is not affected
by the contents of an image.

Version

Chapter IV. The TWAIN Interface

Image size can roughly be understood in the
following equation:

Image size ≈≈ (scan mode) x (resolution) x (scan
area)

Lowering one of the variables will lower the image
size.

The image quality desired for the scanned image
should almost always be weighed against the image
size. Full page, color photo, 600 dpi images may look
great but they take up a very large amount of memory
and drive space. An image that large would take a
really long time to scan, manipulate in an image­editing program and output. Only use a higher
scanning resolution (301 dpi and above) for smaller
images when detail must be captured in a small area
because it will be enlarged later.

Attention

Tips for reducing the image size:

• Change the scan mode – Text mode uses less

memory than B/W Photo mode, which uses less

than RGB color.

• Reduce the resolution - It is rarely necessary to set

the resolution higher than 300 dpi and often 100

dpi will suffice to give good quality images.

• Reduce the scan area - When scanning images that

are smaller than the full page, make sure you

prescan the image and adjust the scan area

borders in the Prescan Area.

• Some file formats such as GIF and JPEG can

compress image data, greatly reducing the amount

of space an image takes up on your hard drive.

This does not, however, affect the amount of

memory that an image uses while viewing or

editing it on your computer.

Units shows the measurement units used in the

Prescan Area. The measurement units can be changed
by clicking on the Advanced button.

Chapter IV. The TWAIN Interface

Version displays the version of the TWAIN
program you are using.

Advanced Settings Window

The Advanced Settings window (Figure 11) has
four tabs running along the top - Preferences,
Histogram, Tone Map and Gamma, all of which will
be explained in detail below. Clicking on one of the
tabs will show that Advanced window. Click on the
Help button at the bottom-right of the window to view
the on-line TWAIN help for more explanations of
features while you are using the program.

Figure 11. Advanced Settings

Most of the menu options are considered advanced
features. We strongly suggest that you first become
familiar with scanning and using the settings in the
TWAIN window before attempting to use any of the
following features. Many of these advanced features

Window

Chapter IV. The TWAIN Interface

will also be available to you in your image-editing
software after you scan.

Preferences Window

The Preferences window (Figure 11) has a number
of settings that control how the image is scanned and
how it is viewed in the Prescan Area.

Monitor Gamma

Monitor gamma defines how the colors in an image
will be displayed on your monitor (not the color data
in the image itself). The monitor gamma setting allows
you to change the gamma values for your monitor.

The monitor gamma only affects the prescanned
image in the prescan area. This is because image-

editing applications have their own monitor gamma
settings. The settings defined here should be exactly
the same as the settings in the image-editing
application you will use to view and edit the scanned
image.

There are different situations that might affect
your ability to correctly view images: Lighting
conditions, human perception of colors, and the
monitor you are using are some common factors.

To correctly adjust the monitor gamma, you must
first have your computer and working environment
stable. This includes the lighting in the room, and
making sure your monitor brightness, contrast and
colors are properly adjusted. Next, drag the slider bars
to alter the monitor gamma. When finished, click OK
to exit.

The higher the gamma value, the brighter the
color.

Keeping RGB values the same ensures that all
colors appear equally bright.

Make sure that the monitor gamma values you set
correspond to the monitor gamma values in your
image-editing/graphics program. This ensures that

Chapter IV. The TWAIN Interface

colors in the prescanned image you see in the Prescan
Area will be exactly the same as the colors in the final
scanned image in the image-editing program.

When the monitor gamma in the TWAIN program
and all your image-editing applications are the same,
you will only need to adjust the Image Gamma to
change the color brightness for scanned images in all
applications. Changing the image gamma value (by
clicking on the Gamma tab at the top right of the
Advanced window) allows you to change the
brightness of the colors in the image itself, and
keeping all monitor gamma values in your programs
consistent ensures that colors will always be displayed
in the same way.

Auto Density

Checking this box automatically adjusts the
Histogram to make the scanned image clearer. It does
this by increasing the difference between color tones.

Auto Density defines the lightest and darkest
pixels in each channel as white and black and then
redistributes the intermediate pixel values
proportionately.

In general, the Auto Density feature gives good
results when a simple contrast adjustment is needed to
enhance an image with an average distribution of pixel
values; however, this feature does not provide the
more precise control that can be achieved by adjusting
the Histogram controls manually.

Inverse

When inverse is checked the colors of an entire
image will become reversed. A black and white image
will look like a photo negative. A color image reverses
using additive colors.

Descreen

Descreen applies filtering to images that contain
moiré patterns (or herringbone). A moiré pattern is
created from scanning pictures in magazines, or
printed material that use color dithering. The descreen
filter is not needed when scanning original
photographs or black and white images and text, but is

Chapter IV. The TWAIN Interface

recommended when scanning any printed color
graphics, such as a page from a magazine, in order to
remove the unsightly interference patterns which may
occur.

Figure 12. Filter Menu

Filter

There are five filter choices located under the
Filter menu item. The filters will help you improve
your scans by allowing you to sharpen images as well
as remove excessive dots and distortion.

Average Determines the medium depth

of an image and averages
adjacent pixels to make
images appear softer.

Blur Lets you dull the edges within

an image, and decreases the
contrast by making dark
edges lighter and light edges
darker.

Blur More: Adds additional blurring.
Sharpen Allows you to sharpen the

edges within an image by
making the edges in an image
more distinct. The Sharpen
filter also increases contrast
by making dark edges darker
and surrounding light edges
lighter.

Sharpen More: Adds additional sharpening.

Always on Top

When this box is checked, the TWAIN program
will always be on top of the other windows open on
your desktop.

Chapter IV. The TWAIN Interface

Detailed Prescan

Clicking this checkbox will prescan the image with
a resolution of 75 dpi rather than the normal 50 dpi
used in prescanning. Doing this allows the prescanned
image to be shown in much more detail.

Equalized Colors

This command is only available when scanning
photo negatives. When this box is checked, the
TWAIN program finds the brightest and darkest
values in the image and averages all the brightness
values so that the darkest value represents black and
the brightest value represents white.

Unit

This area is used to choose the measurement units

to be used in the Prescan Area.

Advanced Windows for Color
Correction

The Advanced window has 3 other tabs:

Histogram, Tone Map and Gamma used for the
TWAIN color correction options. These items are
intended for users who are familiar with image editing
tools and how they affect images. If you are just
learning how to scan, then we strongly recommend not
using these features until you become familiar with
your scanner and its terminology. Many image-editing
programs already have these features. However, if the
need arises to adjust the color level of your scanned
images, then click on the appropriate tab and perform
the adjustments.

Note: Before adjusting the Histogram, Tone Map

and/or Gamma, perform a PRESCAN so you can
view the changes before you scan.

Color Channels

Along the top of the Histogram, Tone Map and

Gamma windows are the color channels (Figure 13).

Chapter IV. The TWAIN Interface

This can be useful in comparing color ranges between
the color values, and in identifying methods when
editing specific areas.

Figure 13. Color Channels

The first channel is the Master channel, the only
active channel for gray images; and for color images it
affects the three other channels evenly. The other 3
channels affect the Red, Green and Blue (RGB) color
in an image, respectively. Clicking on one of the color
channels activates it in the graph in the center of the
window.

Note: Changes made to the individual color

channels will be added on top of changes
made to the Master channel.

Histogram

Histogram (figure 14) is a representation of
statistical data by rectangles: widths represent class
intervals and heights represent similar frequencies.
Make adjustments to the histogram only when the
color balance of your scanned image does not match
the original picture. Hint: We suggest enabling the
Auto Density option in the Preferences window and
not manually adjusting the histogram when not
encountering color depth discrepancies.

Chapter IV. The TWAIN Interface

Figure 14. Histogram

However, if the colors in a scanned image appear
garbled or unclear, the histogram can be used to make
them more to your liking. A histogram shows how
bright or dark colors in the image are, and can be used
to adjust these levels.

When using the histogram, it is very helpful to
prescan the image. Changes made to the histogram
will instantly be shown on the image in the Prescan
Area, allowing you to immediately judge the effects of
the changes!

A histogram is a graphic representation of the
tonal distribution (the brightness and darkness levels)
in an image. It plots the number of pixels (dots) at
each brightness level. The histogram displays these
levels in the 4 color channels.

The x-axis of the histogram graph represents the
color values from darkest (0) at the far left to the
brightest (255) at the far right; the y-axis represents
the total number of pixels at that value. A histogram
for a dark image shows most of the pixels at the left
side of the graph. A histogram for a bright image is
more heavily weighted to the right side.

You can manipulate colors in the histogram by
changing the values in the highlight, midtone and
shadow slider bars towards the bottom of the window.

Chapter IV. The TWAIN Interface

The highlight represents the high
(bright) end of the color spectrum. If the highlight
value of the Master channel is lowered to 245, all
color values between 245 and 254 will be given
the value of 255 (white). Thus, lowering the
highlight of the Master channel brightens the
whole picture. Doing this also increases the color
contrast because all the remaining pixels between
the midtone and the highlight will be automatically
redistributed over the midtone to 255 range. This
redistribution serves to increase the difference
between shades of color.

If the highlight for one of the Red, Green or
Blue channels is adjusted then the results will only
affect pixels of that color or containing
combinations of that color (i.e. Yellow contains
Green and Blue and would thus also be affected
by changes to one of these channels).

The midtone is used to adjust the mid­range of color values. Raising the midtone
darkens the image and lowering the midtone
brightens the picture. For balanced color the
midtone should be set at 50%.

The shadow represents the low (dark)
end of the color spectrum. If the shadow value on
the Master channel is raised to 10, all color values
between one and ten will be given the value of
zero (black). Thus, raising the shadow darkens
the entire image and raising the shadow in a
specific color channel darkens pixels of that color.
Raising the shadow also increases the color
contrast of darker tones (the range between the
midtone and the shadow).

The Default button at the bottom of the window
sets the shadow to 0, the highlight to 255 and the
midtone to 50% - the lowest contrast settings.

Chapter IV. The TWAIN Interface

Attention

Note: Checking the Auto Density box in the

Preferences window will automatically
adjust the histogram to give high quality
images without your having to manually
adjust the settings in the Histogram
window.

Tone Map

Like the Histogram, the tone map lets you adjust
the tonal range of an image. However, instead of
making the adjustments using just three variables
(shadows, midtones and highlights, in the histogram),
you can adjust any point along the tonal scale, and up
to 20 points in all.

The x-axis of the graph represents the original
brightness values of the pixels (input levels); the y­axis represents the new brightness values (output
levels). The diagonal line that appears by default
shows the current relationship between the input and
output values; no color tones have been changed, so
all pixels have the identical input and output values.

The curve moves from shadows on the left (black
with a value of 0) to highlights on the right (white with
a value of 255). All color tones appear somewhere in
between.

When you move the cursor onto the map you will

notice the IN and OUT values showing specific
numbers. The in value represents the original value of
the color tone. The out value represents the new value
of the color tone if you were to click on the graph and
thus redefine it.

Chapter IV. The TWAIN Interface

Figure 15. Tone Map

Before adjusting color tones on the tone map, it is a
good idea to prescan the image. When this is done and
the image appears in the Prescan Area, any changes
made to the tone map will immediately appear on the
prescanned image. This enables you to see the effects
of the changes you make. When you are satisfied with
the results and finally click on the Scan button to scan
the image, the scanned image will contain the color
properties you have defined.

There are two ways to adjust tones on the tone map:

Clicking with the left mouse button on the graph as
mentioned above, remaps the color values to the
numbers shown in the In and Out boxes. All other
color tones will also be remapped to create a smooth
curve in order to keep the color of the image smooth.

The second way to alter the tone map (and possibly
the most useful) is to click on the diagonal line on the
graph and while keeping the mouse button pressed,
move the mouse. Let the cursor hover over a single
point on the graph while keeping the button pressed to
give your computer time to recalculate the changes,
and the results will show up on the prescanned image
in the Prescan Area. All other color tones will also be
remapped to create a smooth curve in order to keep the
color of the image smooth. Release the mouse button

Chapter IV. The TWAIN Interface

when you are satisfied with the results. This action
provides the most flexibility in adjusting the tone map
and can be repeated on other parts of the line to create
up to 20 remapping points.

Clicking on the Default button removes any
changes you have made and resets the tone map to the
original values.

Image Gamma

Image Gamma is used to adjust the colors in the
image that will be scanned into the computer. Gamma
values follow a smooth curve, as seen below in Figure

16. By adjusting the gamma, you can change the tonal
range of the selected color channel. Gamma values are
primarily a measure of the brightness of a color. The
larger the gamma value, the brighter the color
becomes. Adjusting the gamma on the Master channel
affects the tonal range for all colors equally. And
adjusting the gamma for the individual Red, Green or
Blue channels only affects pixels containing that color.
Click on a color channel and then drag the slider bar
near the bottom of the window to adjust the image
gamma.

Figure 16. Image Gamma

Chapter IV. The TWAIN Interface

Remember, you can immediately view the effects
of any changes you make in the Prescan Area by first
prescanning the image.

Clicking on the Default near the bottom of the
window causes the gamma values in all color channels
to be reset at 1.00.

Note: By changing the gamma values you affect
the image data, and influence how the image
displays on your computer monitor, and printer.

Scanning Tips

Determining the Correct Amount of
Resolution

• More is not always best. Determine what your

final application will be BEFORE you scan. In

many cases a highly resolution image will do

nothing more but dramatically increase the file

size, take up more disk space, and slow down the

process.

• Internet Applications: For e-mailing color photos

or pasting images on websites, a resolution of 75

dpi is the best choice. This is because the actual

viewable resolution of the average monitor is 72

dpi.

• Printing to Ink Jet Printers: Check your printer

documentation for recommended printer resolution

settings. We recommend ranges between 75-300

dpi in general. Only use a higher scanning

resolution (301 dpi and above) for smaller images

when detail must be captured in a small area

because it will be enlarged later.

• Laser and Commercial Printers: When printing

an image to a laser printer or commercial printing

press, it is important to understand the process in

terms of line screen (a.k.a., LPI). Line screens are

the number of screen lines per inch when an image

is halftoned. Halftoning is the process of breaking

the image down into a series of dots to reproduce

continuous-tone art when printing on a press. A

general rule when printing in one of these two

Chapter IV. The TWAIN Interface

manners is to scan one and a half to two-times the

amount of the line screen. Laser printers that have

resolution ranges of 300 and 600 dpi will have line

screens between 50 and 100. Typical commercial

printing is done at an average line screen of about

150. Therefore, an optimal scanning resolution

would be from 225 to 300 dpi.

Chapter V. The Scanner Software

Chapter V. The Scanner Software

Copy Fax OCR Image

Overview

To give you quick and easy access to faxing,

copying, image-editing and OCR, you are provided with a
unique software interface called ScanManager
(ScanManager). The ScanManager program (see Figure

17) can be accessed by clicking on the Windows 95/98,
Windows NT4.0 WorkStation START Button and then
choosing PROGRAMS, ColorPage Vivid Pro II Series
(or the appropriate program group), and then
ScanManager (the program).

Utility Utility Editor

Figure 17. ScanManager

Figure 17 shows the 3 buttons that comprise
ScanManager when the bundled software is installed
with the scanner software. Clicking with the Left
Mouse Button (LMB) on one of the buttons launches a
powerful program whose function and use will be
described in detail below.

The Copy Utility treats your scanner and printer like a
normal office copier. By clicking on this button,
copies of documents placed in the scanner will appear
in your printer.

The Fax Utility treats your scanner and fax machine
like a normal office fax. By clicking on this button,

Chapter V. The Scanner Software

copies of documents placed in the scanner will be sent
to your fax modem.

The image editor included with the scanner is used to
view, edit and store images on your computer.
Clicking on the image-editor button automatically runs
the image-editing program and the TWAIN program
so it is ready to receive documents or images from the
scanner.

ScanManager Popup Menu

Clicking on the buttons with the right mouse

button (RMB) opens a pop-up menu which

contains the following options:

Always on Top: Checking this option by

clicking on it keeps the ScanManager window
on top of all other windows that may be open
on your desktop.

Paper Detection: This option will appear if

your scanner has a button on it. When this
option is checked by clicking on it, the last
ScanManager program that you used will
automatically be run when you press the
scanner button. This shortcut is useful if you
are using one ScanManager application very
often. If this option is disabled by unchecking
it, pressing the scanner button will turn on the
lamp in the scanner.

Help: Clicking on this option runs the on-

line help which gives detailed explanations on
your computer of the functions and use of the
ScanManager program.

Now that you understand some basics about

ScanManager, you can begin to use your scanner.

Attention

The following sections have been written as a

step-by-step guide on how to use ScanManager.

Please open ScanManager now by clicking on the

Windows Start button at the bottom left corner of

the computer screen, choosing the Programs

Chapter V. The Scanner Software

option, finding the correct folder (the default is

ScanManager) and then clicking on the program.

The Copy Utility

About the Copy Utility

The Copy Utility is used to quickly scan and print
documents and images. It does this without
permanently saving the scanned image on your
computer and does not give you a preview of what the
output will look like. For these and other advanced
features, you should use the image-editor to scan and
print the document or image. The Copy Utility was
designed to operate much like a normal office copier ­load a piece of paper, press a couple of buttons and
get a copy.

Select

Printer

Number

of

Copies

Printer

Setup

Paper

Size

Brightness

Figure 18. Copy Utility

In fact, the control panel that opens when you
click on the Copy Utility button and used to adjust
settings was created to look and feel like the control
panel on an office copiers (see Figure 18).

Chapter V. The Scanner Software

Using Copy Utility

As long as your scanner and printer are installed
correctly into Windows 95/98, Windows NT4.0
WorkStation, the Copy Utility should function
correctly and seamlessly. The Copy Utility interfaces
with the Windows Print Manager and is compatible
with almost all printers supported by Windows.

Before using the Copy Utility, please make sure
that your printer is properly installed and working.

The following describes how to use the Copy
Utility:

1. Load a document or image into the scanner.

2. Open ScanManager.

3. Click on the Copy Utility button.

4. Make sure the printer you wish to use is being

displayed in the box at the top of the Copy Utility

window that will automatically open (click on the

down-arrow to change printers).

5. Click on the numbers in the keypad to enter the

number of copies and adjust any other settings

(see below for details about the settings).

6. Make sure to choose the appropriate scan mode by

clicking on either the Color Photo, B/W Photo or

Text buttons.

7. Click on the big green Start button near the

bottom of the Copy Utility window to begin the

scanning and printing process.

A copy of the document should soon appear at
your printer.

Chapter V. The Scanner Software

Copy Utility Settings

• SELECT PRINTER is the box located near the

top of the Copy Utility window. This box contains

all printers that are currently installed in Windows

95/98, Windows NT4.0 WorkStation on your

computer. For printers to be used by the Copy

Utility program and thus appear in this box, they

must first be installed in Windows 95/98,

Windows NT4.0 WorkStation. To install a

printer, first make sure your printer is connected

to your computer and plugged in. Then, click on

Windows START button, and then choose

SETTINGS, and click on PRINTERS. Then

double-click on Add New Printer. After you have

installed your printer in Windows 95/98,

Windows NT4.0 WorkStation, run the Copy

Utility program again and it will appear in the list

in the select printer box, ready to be selected by

clicking on the down-arrow to the right of the box.

• SETUP PRINTER is a button is located to the

right of the select printer box. The options

appearing in the Printer Setup window will vary

depending on your type of printer. Note: the

scanning resolution for the Copy Utility will

always be the same as the printer resolution

defined here.

• PAPER SIZE is a box just below the Select

Printer box and lists all possible paper sizes for

your scanner. The size you set here defines the

area to be scanned. Choosing a different paper

size for printing must be done by clicking on the

Setup Printer button. If possible, make sure the

scanner paper size and the printer paper size is the

same. For more control over the scan area and

print areas, use the image-editor (TWAIN

program) to scan and print.

• FIT IN PAGE is used to reduce or enlarge the

scanned document or image to fit on the printer

paper. Thus, smaller images will be enlarged to

fill the entire printed page and larger documents

Chapter V. The Scanner Software

will be reduced to fit on the printed page. Mostly,

however, this option is used when scanning an A4-

sized document and printing it on letter-sized

paper (or vice-versa).

• CENTER ON PAGE centers a copied document

to the top middle of the copy.

• SCAN MODE consists of three buttons - Color

Photo, B/W Photo and Text. It is very important

that you always choose the appropriate scan mode

for the type of document you are scanning and

printing.

Color Photo Mode - The color

photo mode scans the document in 24­bit, RGB color. This mode takes the
longest time and uses the most memory
but the resulting images are truly
impressive. This mode should only be
used with color printers.

B/W Photo Mode - The black and

white photo mode scans images in black
and white and can simulate 256
different shades of gray to give the
resulting black and white images
shadow and depth. This mode is best
used when color is not necessary in the
output since color images can take so
much time to scan, process and print, or
when no color printer is available.
Using this mode to scan black and
white or even color images, will result
in high-quality black and white output
(the color will automatically be
converted to gray).

Text Mode - Text mode is

preferable when scanning and printing
text documents.

• BRIGHTNESS is used to lighten or darken the

output. Lower the brightness to improve the

readability of light or handwritten text. Raise the

Chapter V. The Scanner Software

brightness to bring out the darker areas in

pictures.

Hint: The Copy Utility is only for making quick
copies of documents or images. For more control over
the scanning and printing process, including
previewing, resizing, color control, etc. use the image­editor to scan and print.

The Fax Utility

About the Fax Utility

The Fax Utility (Figure 19) is used to quickly scan
and fax documents and images. Like the Copy Utility,
it does this without permanently saving the scanned
image on your computer and does not give you a
preview of what the output will look like. For these
advanced features, you should use the image-editor to
scan and fax the document or image. The Fax Utility
was designed to operate much like a normal fax
machine - load a piece of paper, press a couple of
buttons and the fax is sent.

Using Fax Utility

Before using the fax utility, please make sure that
your fax/modem and fax software is properly installed
in Windows 95/98, Windows NT4.0 WorkStation and
working.

The following describes how to set up and use the
Fax Utility.

1. Load a document or image into the scanner.

2. Open ScanManager.

3. Click on the Fax Utility button.

4. Make sure the fax software you wish to use is

being displayed in the box at the top of the Fax

Chapter V. The Scanner Software

Utility window which will automatically open

(click on the down-arrow to change fax drivers).

5. Adjust any settings if needed (see below for details

about the settings).

6. Make sure to choose the appropriate scan mode by

clicking on either the B/W Photo or Text buttons.

7. Click on the big green Start button towards the

right side of the Fax Utility window to begin the

scanning and faxing process.

The document will now be sent to your fax
software for addressing.

Select

Fax

Paper

Size

Brightness

Fax

Setup

Start

Button

Figure 19. Fax Utility Window

Fax Utility Settings

• SELECT FAX SOFTWARE allows you to

select between different fax software that may be

installed on your computer. The Fax Utility sends

the scanned image to your fax software and NOT

directly to your fax modem. Thus, after you click

on the Start button in the Fax Utility window, the

document will be scanned and then the fax

software (driver) you define here will be run with

the scanned image already loaded into it.

• SETUP FAX is where you can define a number

of settings for your fax software. Clicking on the

Chapter V. The Scanner Software

Setup button actually opens the settings window

for the fax software you have selected.

• PAPER SIZE is a box just below the Select Fax

Software box and lists all possible paper sizes for

your scanner. The size you set here defines the

area to be scanned. Choosing a different paper

size for faxing must be done by clicking on the

Setup Fax button. If possible, make sure the

scanner paper size and the fax paper size is the

same.

• BRIGHTNESS is used to lighten or darken the

output. Lower the brightness to improve the

readability of light or handwritten text. Raise the

brightness to bring out the darker areas in

pictures.

• SCAN MODE consists of two buttons - B/W

Photo and Text. It is very important that you

always choose the appropriate scan mode for the

type of document you are scanning and faxing.

Choose B/W Photo Mode if the document you

wish to scan and fax contains both text and

pictures.

B/W Photo Mode - The black and

white photo mode scans images in black
and white and can simulate 256
different shades of gray to give the
resulting black and white images
shadow and depth. This mode is best
used when faxing black and white
photos or images. Using this mode to
scan black and white or even color
images, will result in high-quality black
and white output (the color will
automatically be converted to gray).

Text Mode - Text mode is

preferable when scanning and printing
text documents.

• MULTI-PAGE button allows you to send faxes

containing more than one scanned page. To use

this, simply click on the multi-page button so it

appears depressed, then proceed with the scanning

Chapter V. The Scanner Software

Attention

process. You will be prompted after each page is

scanned to insert another page.

Note: The settings you define will affect all pages of

a multi-paged fax. Thus, if you are faxing two
pages, the first page containing all text, for

example, and the second page containing all
pictures, be sure to choose the B/W Photo
Mode.

Hint: The Fax Utility is only for sending quick faxes.

For more control over the scanning process,
including previewing, resizing, advanced
brightness and dithering control, etc. use the
image-editor to scan and fax.

Chapter V. The Scanner Software

The Image Editor - MGI
Photo Suite SE

Image-editing is used to enhance, correct and

process your images. With your new scanner and your
image-editing software, you will begin to explore a
new world of editing using colors, paint techniques
and special effects.

Opening the Program

To open the image editor, simply left-click on the
image editor icon in the ScanManager window.
Alternatively, the image editor is also located in the
START menu for Windows 95/98, Windows NT4.0
WorkStation.

Acquiring an Image from the
Scanner

When you left-click on the image editor button
in the ScanManager window, the TWAIN program
will automatically be launched. If you wish to scan
another image:

1. Under the FILE menu, select ACQUIRE (scan).

The TWAIN dialog box will open (see the chapter
on TWAIN for information).

2. Select an image mode: Color Photo, B/W Photo,

or Text.

3. Select the image resolution (DPI).

4. Click PRESCAN. The scanner will scan and

display a preview image.

5. Adjust the brightness and contrast by using the

slide adjustments (Contrast not used for black and
white).

6. After a satisfactory Prescan, select SCAN to scan

the image.

7. To finish processing the image and view it within

the application, close the TWAIN dialog box by
clicking CANCEL.

Chapter V. The Scanner Software

Basic Image Adjustments

The most common adjustments made to your
scanned images before editing them are the contrast
and brightness settings. These are adjusted differently
then from those found within the TWAIN dialog box.
To make adjustments after scanning, click on the
MAP menu item and select ADJUST
CONTRAST/BRIGHTNESS. The contrast/brightness
screen will open, allowing you to make any necessary
adjustments. Click OK when done.

Using Editing Tools

The tool icons offer numerous ways to alter your
scanned images. These icons are located to the left of
the scanned image. Please read the descriptions of
these tools under the HELP menu carefully to learn
how to properly use your image-editing tools.

Saving Images

To save an image in a format dependent upon
your needs, please perform the following steps:

1. Click SAVE AS from the file menu.

2. Select the file type (e.g., tif, eps) and location.

3. Name your file. Note: Make sure the file type

extension is attached to your file name (i.e.,

Picture.tif).

4. Click SAVE at the bottom of the screen.

Choosing File Type Extensions

Your image-editing software allows you to
save images in various formats to allow greater
flexibility and use of your images. The following
section discusses some of the most common file
formats. The file format you choose will depend on the
other programs in which you wish to use the image
and whether you wish to compress your image on disk.

• BMP: Bitmap is the standard Windows image

format. Icons are typically bitmap images.

• JPEG: The Joint Photographic Experts Group

format is commonly used for color images

Chapter V. The Scanner Software

displayed on the Internet. JPEG reduces the file
size of an image by discarding some of the non­critical data of the image. JPEG retains all of the
color information of an image and offers varying
degrees of compression.

• GIF: The Graphics Interchange Format is also

commonly used to display images on the Internet
and also uses its own compression scheme which
removes some of the color information to reduce
the file size.

• PSD: Native Adobe Photoshop format.

• PNG: PNG is more recent alternative to the GIF

format that does not eliminate color information or
data as it compresses the file size.

• PPF: Micrografx PhotoMagic native format.

• TIF: Tagged-Image File Format is similar to EPS

format listed above and is commonly used and
supported. TIFF differs from EPS in that it offers
an option to compress in some applications.

Printing Images

To print an image, open the FILE menu and select
PRINT (the print options screen will open).

1. Click PAGE SETUP to adjust size

dimensions as needed.

2. Select type of output (e.g., color,

grayscale etc.)

3. Click PRINT.

Scanning Tip: Monitor Gamma

Adjusting the monitor gamma is a critical step to
ensure that you view your images properly. To adjust
the monitor gamma, please perform the following
steps:

1. Choose the monitor gamma

option by selecting SETUP under
the file menu and clicking
MONITOR.

2. Select the MONITOR GAMMA

option.

Chapter V. The Scanner Software

3. Drag the slider bars until the hue

inside each rectangle is the same
color as their adjacent colors.
When finished, click OK to exit.
Note: The steps for adjusting
your monitor gamma may vary
dependent on the application.

For Additional Help

Under the HELP menu, click HELP. This
directory lists complete information about all basic
and advanced functions of your image-editing
program. Use it to guide you through any questions
you may have.

Appendix A: Troubleshooting

Scanning Problems

Most problems are easily solved, and some of the

most common questions and their recommended
solutions are listed below. If your computer cannot
receive images from the scanner, please refer to the
Scanner Utility section of this manual before you
proceed.

Symptom: The scanned image looks grainy

on the screen.

Cause: Your video mode is not set to

show more than 256 colors.

Solution: We recommend that you set your

video mode to 16 bits per pixel
(65536 colors) or higher. Please
consult your video card, computer
or Windows 95/98, Windows
NT4.0 WorkStation
documentation to change the
video mode.

Symptom: The scanner scans very slow.

Cause 1: You are running other applications

in the background.

Solution1: Close all the other applications

that are running in the
background.

Cause 2: You are scanning at a high

resolution (DPI).

Solution 2: Reduce the resolution. See

Chapter 4 for information about
recommended resolution settings.

Appendix A: Troubleshooting

Cause 3: The Printer Port mode in the

BIOS might not be set up
properly.

Solution 3: Change the Parallel Port mode in

your computer BIOS to EPP or
Bi-directional. Consult your
computer manual on how to make
changes to the BIOS.

Symptom: The scanned document comes

out as strange characters on the
screen.

Cause 1: Text page was scanned upside

down in the wrong direction.

Solution 1: Reverse the page and scan again.

Cause 2: The OCR software is limited to

certain types of documents, fonts
and formats. You might be trying
to scan a form, spread sheet, a
hand written letter or a document
with color text or color page.

Solution 2: Scan a clean document that

contains, preferably, one column
and has black text on a white
page.

Symptom: The scanner stopped working

after I upgraded to Windows
95/98, Windows NT4.0
WorkStation.

Cause: Windows 95/98, Windows NT4.0

WorkStation is a 32-bit Operating
System and most programs written
for Windows 95/98, Windows
NT4.0 WorkStation require 32-bit
device drivers (the program that
communicates between your
computer and the scanner).

Solution: Contact our WEB site and

download the newest device driver

Appendix A: Troubleshooting

available. If you do not have
access to the Internet, please
contact us by phone. Our phone
numbers are listed on the last page
of the guide.

Symptom: The scanner is not in the list of

supported scanners in other
commercial software.

Solution: Select TWAIN as the scanner.

Symptom: Unable to scan from other

software other than the one that
came with the scanner.

Solution: Enter the Scanner Setup within the

program, Select TWAIN and you
will see your scanner listed (e.g.
600P-32 bit TWAIN source).

Symptom: Unable to save to a floppy

diskette.

Cause 1: The floppy disk might be write

protected.

Solution 1: Move the write protection tab,

located in the back of the diskette,
to the closed position.

Cause 2: Your disk might not be formatted.
Solution 2: Format the diskette.

Cause 3: There is not enough space

available in the disk to save the
document.

Solution 3: Delete any files that you do not

need from the floppy.

Cause 4: You might be scanning your

document at a high resolution.
Documents scanned using higher
resolution modes will take a
considerable amount of disk space.

Appendix A: Troubleshooting

Solution 4: Reduce the resolution. See

Chapter 4 for information about
recommended resolution settings.

Symptom: Unable to install in a computer

without a CD-ROM drive.

Solution: Call our office for availability of

the installation on diskettes. The
phone number is listed on the last
page of this guide.

Symptom: The image looks good in the

software that came with the
scanner but it does not look
good when I export the image to
another program.

Cause: Different imaging programs use

different Monitor Gamma settings.

Solution: Change the Monitor Gamma

settings in either of the programs
so that they match. Please consult
the help files for each program to
find out how to adjust the Monitor
Gamma.

Symptom: The image looks good in the

screen but is very dark when
printed.

Cause1: The Monitor Gamma Settings or

the scanner brightness settings are
not set properly.

Solution 1: 1) Change the Monitor Gamma to

a value between 1.0 and 1.5.
Please consult your help file for
information on how to adjust the
Monitor Gamma.

2) Adjust the brightness control

in the TWAIN window before
scanning.

Cause2: The printer brightness setting is

not set properly.

Appendix A: Troubleshooting

Solution 2: Adjust the brightness in the

printer. Some printers allow you
to change the brightness settings.
Please consult your printer
documentation.

Symptom: The scanned image takes too

long to be sent with an email
message.

Cause1: The image was scanned at a high

resolution or is physically large.

Solution1: Scan at a lower resolution (DPI)

Cause 2: The Internet might be congested.
Solution 2: Try sending the message at a later

time.

Symptom: The image that I sent through

email looks good in my
computer but it looks dark in
the recipient computer.

Solution: The Monitor gamma settings

should be approximately the same
in your and the recipient
computer.

Symptom: The light inside the scanner

stays on all the time.

Cause: The Scanner Utility timer is not set

up properly.

Solution: Run the Scanner Utility and select

the timer to turn the scanner off
after the number of minutes that
you desire.

Symptom: There is a grinding or rattling

noise at the beginning of each
scan.

Cause: The scanner engages the gears and

it initializes itself before scanning.

Solution: This noise is normal to the

operation of the scanner.

Appendix A: Troubleshooting

Symptom: A. -Disk is full- error is

displayed when I click on the
scan button.

Cause: Your computer is running low in

resources. Your computer hard
disk drive does not have enough
space to process the image. This
may be because you are scanning
at too high of a resolution.

Solution: Obtain a larger hard disk or rescan

at a lower resolution.

Symptom: A -Disk I/O error- message is

displayed.

Cause 1: This error is caused if the hard

disk drive does not have enough
space available to process the
image.

Solution 1: Make some space available in the

hard disk drive by deleting any
programs or files that you do not
need.

Cause 2: Your hard disk drive might be

heavily fragmented or it might
contain some bad sectors.

Solution 2: Run the Scan Disk utility that

came with your Windows 95/98,
Windows NT4.0 WorkStation
computer. Please consult your
computer documentation or the
Windows 95/98, Windows NT4.0
WorkStation help files on how to
run the Scan Disk Utility.

Cause 3: This message is displayed in some

computers when some of the
TWAIN filters are used.

Solution 3: Do not use any of the TWAIN

filters. Please contact our WEB

Appendix A: Troubleshooting

site and download our newest
installation.

Symptom: The error Scanner not Found

that is displayed.

Cause 1: Scanner was not initialized after

the installation because the
computer was not restarted.

Solution 1: Restart the computer.

Cause 2: The cables are not connected

properly.

Solution 2: Make sure that the cables are

connected tightly and to the
proper port.

Cause 3: The printer cable might be too

long.

Solution 3: Use a Bi-directional printer cable

that is 6 feet long or shorter.

Cause 4: The scanner cable might have been

changed.

Solution 4: If you move your scanner to

another computer, make sure that
you use the cable that came with
your scanner.

Cause 5: The printer AC adapter is not

connected properly.

Solution 5: Make sure that the AC adapter is

connected to an outlet. If the
scanner is connected to a Surge
Protector, make sure that the
Surge Protector is turned on.

Cause 6: The Printer Port mode in the

BIOS might not be set up
properly.

Solution 6: Change the Parallel Port mode in

your computer BIOS to EPP or
Bi-directional. Consult your

Appendix A: Troubleshooting

computer manual on how to make
changes to the BIOS.

Cause 7: The Parallel Port I/O address is

not set properly.

Solution 7: Change the Port address, 378h or

3BCh is recommended.

Cause 8: There are some parallel ports that

are not detected properly by the
Scanner Utility, therefore, we need
to make the changes manually.

Solution 8: Edit the SYSTEM.INI file and

type the following line in the
[ScannerParameters] section and
save the changes:
Port_ChipType=17

Note: If you have never edited this file

before, make a backup copy of the
SYSTEM.INI file.

Cause 9: Your printer might be conflicting

with the scanner.

Solution 9: Disconnect the printer from the

back of the scanner and try to
scan. If the scanner works with
the printer disconnected then you
need to install a second parallel
port.

Cause 10: You might need to update the

LPT.VXD file that controls the
parallel port in Windows 95/98,
Windows NT4.0 WorkStation.

Solution 10: Contact the Microsoft WEB site

and download the LPT.VXD file.

Cause 11: Your parallel port might be old or

not stable.

Solution 11: If none of the solutions mentioned

above worked, then we
recommend that you install a new
parallel port that supports EPP.

Appendix A: Troubleshooting

Symptom: The scanner grinds at the end of

the scan and it looks like it
wants to continue scanning.

Cause: This noise occurs when the

Parallel Port mode is not set
properly in some computers.

Solution 1: Change the Parallel Port Address

in your computer BIOS (3BCh is
recommended) and make sure that
the Parallel Port mode is set to
EPP or Bi-directional. Consult
your computer manual on how to
make changes to the BIOS.

Solution 2: Change the Parallel Port mode to

SPP.

Solution 3: If the problem persists, please

contact our service department.

Symptom: The ScanManager will not

restore.

Cause: This problem occurs if the

computer is turned off while the
ScanManager is scanning.

Solution: 1) Edit the SCANFX.INI file

located in the \WINDOWS
directory. To edit the
SCANFX.INI, Click on the
START button in the TASK BAR
(Windows 95 users), click on
RUN, then type SCANFX.INI.

2) Delete the lines that start

with LINE, TOP and LEFT.

3) Save the file.

4) Start the ScanManager.

Symptom: There is a yellow or green line in

the right hand side of the
scanned document.

Cause: These color lines are shown if the

parallel port type is detected or set
improperly.

Appendix A: Troubleshooting

Solution1: Make sure that the Parallel Port

Mode is set to EPP or Bi­directional in your computer
BIOS. Consult your computer
manual on how to make changes
to the BIOS.

Solution2: Edit the SYSTEM.INI file and

type the following line in the
[ScannerParameters] section and
save the changes:
Port_ChipType=17

Note: If you have never edited this file

before, make a backup copy of the
SYSTEM.INI file.

Symptom: The keyboard and the mouse

locked after the scanner was
installed.

Cause: There is an I/O (Input/Output)

address conflict.

Solution: Change the Parallel Port Address

in your computer BIOS (3BCh is
recommended). Consult your
computer manual on how to make
changes to the BIOS.

Symptom: The sound was lost after the

scanner was installed.

Cause: There is an I/O (Input/Output)

address conflict. This situation
usually occurs with Yamaha OLP3
sound cards.

Solution: Change the Parallel Port Address

in your computer BIOS (3BCh is
recommended) and make sure that
the Parallel Port mode is set to
EPP or Bi-directional. Consult
your computer manual on how to
make changes to the BIOS.

Appendix A: Troubleshooting

Symptom: The error message the - OLE

file COMPBJ is locked and
cannot be updated- is displayed.

Cause: Your Office short cut bar (the bar

that launches your office suite
application) is open.

Solution: Close the Office short cut bar

before you install or use the
scanner.

Symptom: The error message

MGXBM10.DLL id linked to
missing export PCDLIB32.DLL:
PCDSETLUT is displayed when
opening MGI Photo Suite SE

Cause: The PCDLIB32.DLL file is

corrupted or it needs to be
updated.

Solution: Download the new

MOXBM10.DLL or
Micrografx1.EXE from our Web
site.

Printing Problems

Symptom: The printed document is cut ½

an inch on the sides when
printed.

Cause: All printers have a fixed printable

area. Most printers will allow you
to print a maximum of 7 ½ inches
by 10.0.

Solution: Reduce the size of the image to

95% or 90%.

Symptom: Unable to print, or strange

characters are printed when the
printer is connected to the
scanner.

Cause 1: The cables are not connected

properly.

Appendix A: Troubleshooting

Solution 1: Make sure that the cables are

connected tightly and to the
proper port.

Cause 2: The printer might not be turned on

or it is off line.

Solution 2: Turn the printer on and make sure

that is online

Cause 3: The printer cable might be too

long.

Solution 3: Use a Bi-directional printer cable

that is 6 feet long or shorter.

Cause 4: The scanner cable might have been

changed.

Solution 4: If you move your scanner to

another computer, make sure that
you use the cable that came with
your scanner.

Cause 5: The Printer Port mode in the

BIOS might not be set up
properly.

Solution 5: Change the Parallel Port mode in

your computer BIOS to EPP or
Bi-directional. Consult your
computer manual about how to
make changes to the BIOS.

Cause 6: The bi-directional mode in some

printers might not work properly
when connected to the scanner.

Solution 6: Disable the bi-directional mode for

your printer. Please consult your
printer documentation.

Cause 7: You might need to update the

LPT.VXD file that controls the
parallel port in Windows 95/98,
Windows NT4.0 WorkStation.

Appendix A: Troubleshooting

Solution 7: Contact the Microsoft WEB site

and download the LPT.VXD file.

Cause 8: Some printer manufacturers do

not recommend connecting the
printer to a switch box or to any
type of pass-through device.

Solution 8: Install a second parallel port in

your computer and connect the
scanner to one port and the
scanner to the other. Please
consult your printer manufacturer
to find out if a pass-through
device is recommended.

Common -How-to­Questions

Symptom: How do I save the scanned

image in JPG format?

Solution: In the Image-editor, click on FILE

Click on SAVE AS.
Select the folder where you want
to save your image.
Select JPEG or JPG under Save as
type:
Type the name of the file name for
your image.

Symptom: How do I enlarge an Image?

Solution: If you are using MGI Photo Suite

SE do the following:

1) Scan an image.

2) Click on IMAGE.

3) Click on SIZE.

4) Enter the dimensions of the

image.

If you have more questions on
how to enlarge an image please
consult the program
documentation.

Appendix A: Troubleshooting

Symptom: How do I cut an image and

paste in another program?

Solution: 1) Select the area that you want

to cut.

2) Click on EDIT.

3) Click on CUT.

4) Start the program and open

the document where you want

to paste your image.

5) Click on EDIT.

6) Click on PASTE.
Please consult your program
documentation on how to Cut and
Paste if you have any more
questions.

Symptom: How do I put my scanned image

in my Word Processor?

Solution: 1) Find out what formats are

supported by your Word
Processor.

2) Save in a format supported by

your Word Processor.

3) Depending on your Word

Processor, select INSERT or

IMPORT from your menu,

then select IMAGE or

PICTURE.
Consult your Word Processor
documentation for more
information on how to import
images.

Symptom: How do I put my scanned text

document in my Word Processor?

Solution: 1) Find out what formats are

supported by your Word
Processor.

2) Save in a format supported by
your Word Processor.

Appendix A: Troubleshooting

3) Open the file that you saved
from your Word Processor.

Symptom: I do not how to send a scanned

image using my email program.

Solution: Save your scanned image in a

format that is supported by your
email program (JPG, GIF or PNG
are recommended). Consult the
documentation of your email
program on how to attach a file to
a message.

Appendix B: Customer Service and
Warranty

If you encounter problems with your scanner,

please review the installation instructions and
troubleshooting suggestions contained in this guide.

For further assistance call our customer support
phone number listed on the last page of this guide. One
of our representatives will be happy to assist you from
Monday through Friday, 09:00-17:30 Central Europe
Time. To avoid any delays, please have the following
information available before calling:

• Scanner name and model number

• Scanner serial number (located at rear of

scanner near port connectors)

• A detailed description of the problem

• Your computer manufacturer and its model

number

• The speed of your CPU (Pentium 133, etc.)

• Your current operating system and BIOS

(optional)

• Other interface cards in your system (including

I/O address settings and IRQ settings)

• Name of software package(s), version or release

number and manufacturer of the software

We are continuously enhancing the performance of our
product drivers. To check for the latest device driver

Attention

visit our Web site at www.Genius.de. Further contact
information is located on the last page of this guide.

Appendix B: Customer Service and Warranty

Statement of Limited
Warranty

This Statement of Limited Warranty applies only to the options you originally
purchase for your use, and not for resale, from an authorized reseller. This
warranty is applicable for European countries only. For other regions, contact
the appropriate Genius location listed on the last page of this guide.

The manufacturer warranty period for this product is one year from the date
of Original Purchase as shown on your receipt, and includes all parts and
labor. You should keep the receipt as it establishes Proof of Original
purchase. You will need it to obtain warranty service.

If you transfer this product to another user, warranty service is available to
that user for the remainder of the warranty period. You should give your proof
of purchase to that user.

We warrant that this machine will be in good working order and will conform
to its functional descriptions in the documentation provided. Upon provision
of proof of purchase, replacement parts assume the remaining warranty of
the parts they replace.

Before presenting this product for warranty service, you must remove all
programs, data and removable storage media. Products returned without
software will be replaced without software.

This Limited Warranty service does not provide for carry-in exchange when
the problem results from accident, disaster, vandalism, misuse, abuse,
unsuitable environment, program modification, Electro Static Discharge
(ESD) damage, another machine or non-vendor modification for this product.

If this product is an optional feature, this Limited Warranty applies only when
the feature is used in a machine for which it was designed.

If you have any questions about your Limited Warranty, contact Genius.
THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A
PARTICULAR PURPOSE. HOWEVER, SOME LAWS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN
ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. NO OTHER WARRANTIES APPLY AFTER
THAT PERIOD.

Some jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply.
Under no circumstances are we liable for any of the following:

1. Third party claims against you for losses or damages.

2. Loss of, or damage to, your records or data; or

3. Economic consequential damages (including lost profits or
savings) or incidental damages, even if we are informed of their
possibility.

Some jurisdictions do not allow the exclusion or limitations of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you.

This Limited Warranty gives you specific legal rights, and you may also have
other rights that vary from jurisdiction to jurisdiction.

FCC Radio Frequency
Statement

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference
in a residential installation.

This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful

Appendix B: Customer Service and Warranty

interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular television reception (which can be determined
by turning the equipment off and on), the user is
encouraged to try to correct the interference by one or
more of the following measures:

√ Reorient or relocate the receiving antenna.

√ Increase the separation between the equipment and

receiver.

√ Connect the equipment to an outlet on a circuit

different from that which the receiver is connected.

√ Shielded interconnect cables and shielded power

cord which are supplied with this equipment must
be employed with this equipment to ensure
compliance with the pertinent RF emission limits
governing this device.

√ Consult the dealer or an experienced radio/TV

technician for help if the conditions persist.

√ Changes or modifications not expressly approved by

the manufacturer or authorized service center could
void the users authority to operate this equipment.

Index

Index

4

48-bit color photo..............32

A

Acquiring an Image from the Scanner

......................................72

Advanced Button..............39

Advanced Settings Window42
Advanced Windows for Color Correction

......................................48

Always on Top............. 47, 61

Attention............................vii

Auto Density......................45

AUTO SEARCH button .....17

Average..............................47

B

B/W Photo Mode........66, 70

Bi-directional.....................21

BIOS.................19, 20, 21, 22

Black and White Photo ....32

Blur....................................47

Brightness.........................33

BRIGHTNESS............67, 70

EPP ..................... vi, 2, 21, 22

Equalized Colors ................48

F

Fax Utility ..........................61

Fax Utility Settings.............69

Filter ..................................47

FIT IN PAGE ....................66

Flip....................................34

Frame Holders....................24

G

Gamma..............................45

H

Hardware..................1, 2, 3, 8

Help.............................39, 62

Histogram...........................50

How-to................................93

I

image editor........................61

Image Gamma....................56

Image Size.........................40

Inverse................................46

C

Cancel...............................39

Caution..............................vii

CD ROM............................. ix

CENTER ON PAGE........66

Color Channels ..................49

Color Photo.......................32

Color Photo Mode.............66

Connecting the Scanner .....3

Connection.........................19

Contacting Us ..................103

Contrast............................34

Copy Utility........................60

Copy Utility Settings..........65

Cover.................................23

customer support................96

D

Danger............................... vii

Descreen ............................46

Detailed Prescan.................48

E

ECP + EPP.........................21

Enhanced Parallel Port....vi, 2

M

Magnifying Glass..............38

Maintenance.................10, 23

Monitor Gamma........... 44, 75

MULTI-PAGE..................71

P

Paper Detection.................61

PAPER SIZE............... 65, 70

Parallel Port..............2, 18, 20

Parallel Port Mode..............20

Pointer...............................38

Preferences Window...........44

Prescan Area .....................36

Prescan Button ..................39

Prescanning........................36

Printing Images..................75

Printing Problems...............90

R

Requirements....................2, 8

Resolution..........................33

Rotate................................35

Index

S

Saving Images....................74

Scan Area Border...............37

Scan Area Coordinates.....40

Scan Area Dimension.......40

Scan Button ......................38

ScanManager…………..60

Scan Mode........................32

SCAN MODE............. 66, 70

Scanner Utility14, 16, 17, 20, 22

Scanning Negatives ............27

Scanning Tips....................57

SELECT FAX SOFTWARE69

SELECT PRINTER .........65

SETUP FAX .....................70

SETUP PRINTER............65

Sharpen..............................47

Software.........................7, 59

Source...............................31

SPP....................................21

Status Bar.........................39

T

Testing .........................12, 15

Text ...................................32

Text Mode...................67, 71

The Copy Utility.................62

The Fax Utility ...................67

The Image Editor................72

Tone Map...........................53

Transparency Adapter.....5, 24

Troubleshooting..............9, 77

TWAINvi, 8, 9, 14, 29, 31, 36, 42, 45, 47, 48,

73, 79, 81, 84

U

Unit....................................48

Units..................................42

Using Copy Utility..............63

Using Fax Utility................68

V

Version..............................42

Contacting Us

Contacting Us

KYE International Corp.

2605 E. Cedar St.
Ontario, CA 91761-8511 U.S.A.
Tel: [phone]
Fax: [phone]
Sales: (1) 800 456-7593
Tech. Support Tel:[phone]
Tech. Support Fax:[phone]
BBS: (1) 909 923-8454
Web site: http://www.genius-kye.com

KYE Systems Europe GmbH

Hans-Bockler-Str. 62
D-40764 Langenfeld, Germany
Tel: [phone]
Fax: [phone]
Hotline:[phone]
Web site: http://www.genius.kye.de

KYE Systems UK Ltd.

Unit 1, Vulcan House,
Restmor Way, Wallington, Surrey
SM6 7AH UK
Tel: [phone]
Fax: [phone]
BBS: (44) 181 773 3603
Web site: http://www.kye.co.uk

KYE Systems H.K. Corp. Ltd.

Unit B3-7, 10th floor,
Chung Mei Centre,
15B Hing Yip Street,
Kwun Tong, Kowloon, Hong Kong
Tel: [phone]
Fax: [phone]
Web site: http://www.geniusnet.com.hk