Genie SILENTMAX 1000 3042 User Manual

SILENTMAX® 1000

Model 3042

GARAGE DOOR OPENER

OPERATION AND MAINTENANCE MANUAL

Includes INTELLICODE® 2 Remote Control. Safe-T-Beam® System must be installed to close door.

Homelink

and Car2U® compatible.

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

WARNING: To reduce the risk of injury to persons or damage to property, use this opener only with a

one-piece or sectional residential door up to 7 ft in height. Extension kit is available for 8 ft. one-piece

or sectional residential doors.

SAVE THIS MANUAL FOR FUTURE REFERENCE.

INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER.

Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. © The Genie Company 2011 PN# 37321500118, 04/2011

Genie, Genie logo, Intellicode, Safe-T-Beam & SilentMax are registered trademarks of GMI Holdings, Inc., dba The Genie Company.

SAFETY INFORMATION

OVERVIEW OF POTENTIAL HAZARDS

READ THIS SAFETY INFORMATION

CONVENTIONS USED IN THESE INSTRUCTIONS

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest trained door system technician or visit our website.

The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different levels of hazard and special instructions.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION"

DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury. WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury. CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage. The word NOTE is used to indicate important steps to be followed or important considerations.

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

noitneverPtceffEdrazaH laitnetoP

WARNING

Could result in

Death or Serious

Injury

WARNING

Could result in

Death or Serious

Injury

Keep people clear of opening while Door is moving.

Do NOT allow children to play with the Door Opener.

Do NOT operate a Door that jams or one that has a broken spring.

Turn OFF power before removing opener cover.

When replacing cover, make sure wires are NOT pinched or near moving parts.

Opener must be fully grounded.

WARNING

Could result in

Death or Serious

Injury

Do NOT try to remove, install, repair or adjust springs or anything to which door spring parts are fastened, such as, wood blocks, steel brackets, cables or other like items.

Installations, repairs and adjustments must be done by a trained door system technician using proper tools and instructions.

OPENER FEATURES

INTELLICODE® 2 Access Security System

A new generation superior encryption system that enhances the security of the door opener by continuously changing the access code each time the remote is used. The door opener responds to each new code only once. An access code copied from a working system and tried again will not control the door opener.

Wall Console, Series III

Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™, and Independent Light Control buttons.

and Car2U® compatible. Refer to the programming instructions on page 10 and then

follow the HomeLink® or Car2U® instructions in your car owner’s manual.

SAFETY FEATURES

Safe-T-Beam® (STB) Non-Contact Reversing System

Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything passes through the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code if an operational problem exists.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door within two seconds of contact with an object.

Automatic ForceGuard™ Control

Automatically sets the force required to fully open and close the door for maximum safety.

Watch Dog™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a closing door if a problem is detected.

Manual Emergency Release

Manually releases door from door opener. Used during a power failure or other emergency to allow manual opening and closing of door.

SmartSet™ Electronic Programming

Easily adjust the programming to reduce opening speed to a desired rate, vary limits and force, and program new remotes.

Automatic Lighting System

Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when door is activated and automatically turns OFF 4 minutes later.

Integrated Motion Detection (Not available on all models)

Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.

TABLE OF CONTENTS

Section ....................................................................................Page

Safety Information .................................................................................................... 2

Opener Features & Safety Features ................................................................... 3

Table of Contents ....................................................................................................... 4

Installation

Important Installation Instructions ........................................................5

1 Programming Limits & Force .............................................................6-7

Contact Reverse Test ........................................................................................... 8

2 Program IntelliCode® 2 Remote to Powerhead ............................9

Programming HomeLink®, Car2U®, IntelliCode® 1 remotes or wireless

keypads ................................................................................................................10

Reference

3 Typical Installed Illustrations ................................................................ 11-13

Powerhead & Rail Assembled View ............................................................11

Typical Sectional Door Installation ............................................................ 12

Typical One Piece Door Installation ........................................................... 13

4 Overview of Powerhead Controls ..............................................................14

5 Overview of Remotes and Options ...................................................... 15-16

Lost or Stolen Remote - Clearing Memory ..................................................15

IntelliCode® Features ........................................................................................16

Previously Installed Openers ..........................................................................16

6 Maintenance & Troubleshooting ......................................................... 17-26

Important Safety Instructions ........................................................................17

Routine Monthly Maintenance .....................................................................18

Door Balance (Spring Tension) ......................................................................18

Safe-T-Beam® System Check ..........................................................................18

Contact Reverse Test .........................................................................................18

Change Light Bulbs ...........................................................................................19

Motion Detector - Overview ...........................................................................19

Reset - Open/Close Travel Limit .....................................................................19

Carriage Engage/Disengage ..........................................................................19

Wall Console - Overview ..................................................................................20

Optional Dual Wall Console - Installation

Remote Battery Replacement ........................................................................21

Speed Adjustment Guide .................................................................................22

Force Adjustment Guide ..................................................................................23

Troubleshooting Guide - Operation ..................................................... 24-25

Troubleshooting Guide - Powerhead LEDs ................................................25

Reference - Wiring Diagram ..........................................................................26

Warranty ......................................................................................................................27

.................................................20

OPENER MUST BE INSTALLED WITH THE INCLUDED

WALL CONSOLE.

Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE

INSTALLED TO CLOSE DOOR.

Begin here after the opener's physical assembly

and installation has been completed.

There are no assembly or installation steps included in this manual. Contact

your Genie® Professional Dealer for an installation poster, if required, or visit

www.geniecompany.com to download a PDF file.

The following mechanical assembly tasks must be completed before continuing.

 Powerhead and rail are bolted to each other (An illustration is shown on page 11)

Example illustrations of the following items are shown on pages 12 and 13

 Rail end is attached to a header bracket which is attached to the garage door header  Powerhead is attached to a support frame suspended from the ceiling or ceiling joists  Both pieces of door arms are assembled and are attached to the garage door  Safe-T-Beam® sensors installed and wired  Wall console installed and wired (Shown on page 20)  Carriage is engaged to the chain or belt drive (An illustration is shown on page 11)  Powerhead is plugged into an approved power outlet

Begin programming by setting Limits (see next page.)

A PDF VERSION INSTALLATION POSTER IS AVAILABLE AT WWW.GENIECOMPANY.COM OR CALL 1-800-35-GENIE TO OBTAIN AN EMAIL PDF FILE

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING: To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. (If you have

questions or do not understand an instruction, call The Genie Company.)

2. Install only on a properly balanced sectional or one piece garage door. An improperly balanced

door could cause severe injury. Have a trained door system technician make repairs or adjustments to cables, spring assemblies, and other hardware before installing the opener.

3. Remove all ropes and remove or make inoperative all locks connected to the garage door before installing opener.

4. Where possible, install the door opener 7 feet or more above the floor. For products having an

emergency release, mount the emergency release within reach but, at least 6 feet above the floor to avoid contact with vehicles to prevent accidental release.

INFRARED PROTECTION FUNCTION

1. When garage door is opening, its movement will not be influenced if the Safe-T-Beam® is

obstructed.

2. If the Safe-T-Beam® is obstructed before the garage door fully closes, the door will not close.

3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage

door will stop its downward travel and reverse automatically to its fully opened position.

Remove Safe-T-Beam® obstruction.

5. If the Safe-T-Beam® System fails, loses power, or is installed improperly, press and hold the wall

console "open/close" button until the door reaches its fully closed position. If you release the "open/close" button on the wall console during the closing movement the door will reverse automatically to its fully opened position.

5. Do NOT connect the opener to source of power until

instructed to do so. Locate the wall console:

• Within sight of the garage door,

• At minimum height of 5 feet so small children

are not able to reach it, and

• Away from all moving parts of the door.

7. Install the Entrapment WARNING Label next to the

wall console in a prominent location.

8. After installing the opener, the door must reverse

within 2 seconds when it contacts a 1-1/2 inch high object (or a 2 x 4 board laid flat) on the floor.

OTCE

—

SET

WARNING

and people to avoid injury or damage to property.

LIMITS and FORCE are set. Severe damage to the

• Make sure doorway is in view and clear of obstacles

opener can occur.

• DO NOT operate this unit from wall console before

• The bullet MUST be engaged to carriage BEFORE

PROG RA M

PRESS and RELEASE

setting limits. See Installation Poster (if provided) or

refer to pages 11 and 19.

RELEASE

2 3

PROGRAM

—

LED come ON

SEE long Blue

exit programming.

If RED LED comes ON - STOP and

Blue LED

come ON

SEE round

buttons until

—

SET

RAM

Watch door move

PROGRAMMING LIMITS & FORCE

(Continuing from Installation Poster if provided)

SETTING & TESTING LIMITS AND FORCE

The OPEN (UP) and CLOSE (DOWN) Door Limit positions are controlled by making

PRESS and HOLD

or buttons to open or close door.

the

distance between limits is less than 6 feet. Once Limits and Force are set DO NOT use

Step 1 and continue through Step 10. Door Force is set during the final Open/Close

cycle of these steps. The powerhead will automatically set door speed at slow if the

adjustments using the panel located on the bottom of the powerhead. Begin with

Please note that there is a 30 second timeout

NOTE: If bullet has NOT been engaged to

A) CLOSE DOOR TRAVEL LIMIT

the carriage, do so now.

between each programming step.

SEE BOTH

A programming timeout during these steps has

occured when two RED flashing LEDs appear.

In the event of a timeout please restart at Step 1.

PRESS and HOLD until door is FULLY CLOSED then RELEASE

come ON

Blue LEDs

NOTE: If one or both LEDs come ON RED

at this time, Limits programming menu

was not entered properly. You must exit

programming and restart.

To exit the programming function wait 30

seconds for the programming to time out.

SET

PROGRAM

PRESS and

SEE round Blue

LED flashing

RELEASE

door is in correct open or closed position.

NOTE: You can start and stop door

movement using either

—

OT E

OSR

SET

—

RELEASE

PRESS and

OGRAM

and go OFF.

Continue with

Door Limits are set.

Both LEDs flash Blue

Step 9 SET FORCE.

DOOR OPENS

buttons until

Perform a successful CONTACT REVERSE TEST and

then continue with remote programming.

NOTE: To reset LIMIT settings, repeat Steps 1-10.

On Wall Console

PRESS and RELEASE

PRESS and HOLD until door is FULLY OPEN then RELEASE

7 8

B) OPEN DOOR TRAVEL LIMIT

—

door is in correct open or closed position.

NOTE: You can start and stop door

movement using either

Watch door move

SET

DOOR CLOSES

SET

RELEASE

PRESS and

OGRAM

SEE long Blue LED

flashing

SET FORCE Force is set automatically with first full

CLOSE/OPEN door operation.

On Wall Console

PRESS and RELEASE

WARNING

1. Keep people clear of opening while door is moving.

A moving door can cause serious injury or death.

so stay away from moving door and its parts.

wall console, remote, or wireless keypad.

2. Do NOT allow children to play with opener, including

3. During programming, door opener could begin to run,

On Wall Console

PRESS and RELEASE

CONTACT REVERSE TEST

PRESS and RELEASE

DOOR OPENS

Once the Contact Reverse Testing is complete continue with Programming Remotes on the next page.

to correct down limit.

improperly set down limit. Return to pages 6-7 and repeat steps 1 through 10

– Place a 2" x 4" board (laid flat) under center of garage door opening.

• Open garage door using wall console.

Reverse testing.

1. Test.

The Force and Limit settings on the previous page MUST be COMPLETED before Contact

direction returning to open position.

• Close garage door using wall console.

• When door contacts board, the door must stop (within 2 seconds) and reverse

– Stops before it contacts the 2 x 4 board, it may simply be responding to an

• If the door:

2. Adjustment.

adjustment to the down limit. Return to pages 6-7 and repeat steps 1 through 10

to correct down limit.

– Stops after contacting the 2 x 4 board and does not reverse it may need an

• Test again. Repeat as necessary until door reverses upon contacting board.

WARNING

1. Keep people clear of opening while door is moving.

A moving door can cause serious injury or death.

so stay away from moving door and its parts.

wall console, remote, or wireless keypad.

2. Do NOT allow children to play with opener, including

3. During programming, door opener could begin to run,

RELEASE

PRESS and

—

SET

SEE both LEDs

flash Purple

The next press of the remote will operate door.

Repeat as necessary for other remotes.

PROGRAM

RELEASE

PRESS and

RELEASE

—

Your garage door opener is ready to use.

RELEASE

PRESS and

LED flashing

SEE long Purple

LED come ON

SEE round Blue

SET

6 7

SEE both LEDs OFF

flash Blue

SEE both LEDs

Basic powerhead programming is complete.

PROGRAM INTELLICODE® 2 REMOTE TO POWERHEAD FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

PROGRAM

IntelliCode® 2 to IntelliCode® 1. See page 10 for programming instructions using

IntelliCode® 1 remotes.

16 for additional information on IntelliCode® 1 and 2 remotes and how to switch from

NOTE: The following instructions are for the remote(s) provided with this opener. This

Begin with Step 1 and continue through Step 7 for each button to be programmed.

remote is preset for use with the IntelliCode® 2 Access Security System. Refer to page

PRESS and HOLD

1 2 3 4

come ON

SEE BOTH

Blue LEDs

PRESS and

RELEASE

Bring remote(s) to powerhead location.

SEE both LEDs

flash Purple

button to verify operation.

Wait 30 seconds, enter pin and press

then release and see on powerhead

Press and hold button 1 second

long LED come ON Purple.

Press and hold button 1

second again then release and see on

Enter your wireless keypad PIN.

opener will activate

Press and hold button again and

powerhead both LEDs flash Blue.

opener begin with Step 1 and continue through Step

Homelink® programming

5 and 6 of the Homelink® section below.

If your Homelink® has been previously programmed to an

Genie®

If your Homelink® has not yet been linked to a Genie®

opener then go to page 16 and change one remote button

from IntelliCode® 2 to IntelliCode® 1, then program

that button with the car Homelink® using Homelink®

instructions and repeat steps 1-4 then continue with

Homelink® steps 5-6.

RELEASE

PRESS and

—

SET

PROGRAM

PRESS and release a previously programmed

Genie® IntelliCode® 2 remote button on

remote. If you are unsure which remote you

have see page 16. Remote must be IntelliCode®

2 enabled.

LED flashing

SEE long Purple

Genie® IntelliCode® 1 remote Genie® IntelliCode® 1 wireless keypad

On the IntelliCode® 1 remote

PRESS a button and RELEASE. SEE

long LED come ON Purple.

On the IntelliCode® 1 remote

PRESS the same button and

RELEASE.

SEE both LEDs on the powerhead

come ON Blue. The next press of

the remote will operate door.

Test. Repeat as necessary for any

other IntelliCode® 1 remotes.

IntelliCode® 1 remote or wireless keypad programming

RELEASE

SEE one

Blue LED

come ON

PROGRAMMING POWERHEAD TO

Homelink®, Car2U®, or IntelliCode® 1 REMOTES and IntelliCode® 1 WIRELESS KEYPADS

OPTIONAL

To complete any of these tasks you MUST have at least one Genie® IntelliCode® 2 remote

button already programmed to the powerhead present.

present and their programming instructions to perform these programming steps.

For Genie® IntelliCode® 1 remote: You must also have your Genie® IntelliCode® 1 remote

For Homelink® or Car2U®: You must also have your Homelink® or Car2U® enabled vehicle

present.

keypad installed and a PIN already programmed into the keypad. Programming instructions

For Genie® IntelliCode® 1 wireless keypad: You must also have your Genie® wireless

—

SET

PROGRAM

PRESS and HOLD

come ON

SEE BOTH

Blue LEDs

Homelink® or Car2U® programming

for Genie® IntelliCode® 2 wireless keypad will come with the wireless keypad.

PRESS the Homelink® button twice.

Test. Repeat as necessary for any other pre-

For Car2U® enabled vehicles follow the Car2U®

programmed Homelink® enabled vehicle.

instructions.6Test. Repeat as necessary for any other Car2U®

enabled vehicle.

All optional programming is complete. Your garage door opener is ready to use.

REFERENCE - POWERHEAD & RAIL ASSEMBLED VIEW

RÉFÉRENCE – VUE DE LA TÊTE D’ALIMENTATION & DU RAIL ASSEMBLÉ

REFERENCIA - VISTA DEL CABEZAL ELÉCTRICO Y RIEL ENSAMBLADOS

Bullet

Balle

Bala

Power Cord

Cordon de secteur

Cable eléctrico

à la coulisse du chariot

See BLUE bag for screws

Voir le sac BLEU pour des vis

Vea el bolso AZUL para los tornillos

POWER HEAD

TÊTE DE PUISSANCE

CABEZA DE LA ENERGÍA

PROFESSIONAL INSTALLER RAIL

RAIL PROFESSIONNEL D'INSTALLATEUR

CARRIL PROFESIONAL DEL INSTALADOR

Engage belt bullet to Carriage Slide

Embrayez la courroie balle

Enganche la correa bala al deslizamiento del carro

Belt (located inside rail)

(qui se trouve à l'intérieur du rail)

Cadena o correa (ubicada dentro del riel)

Courroie

Carriage Slide (located inside rail)

Coulisse du chariot (situé à l'intérieur du rail)

Deslizamiento del carro (ubicado dentro del riel o carril)

FIG. 3-3

RETAIL RAIL

RAIL DE DETAIL

RIEL DE VENTA AL MENUDEO

Rail Connector

Maillon de junction du rail

Conector del riel

Clevis Pin, Long

Axe de chape, longue

Pasador de grillete, largo

Clip

Étrier

Abrazadera

Door Arm

Bras de la porte

Brazo de la puerta

Release Handle

Bras de la porte

Brazo de la puerta

Palanca de liberación

Poignée de déverrouillage

Tensioner (located inside rail, pg 20)

Tendeur (situé à l'intérieur du rail, pg 20)

Tensor (ubicado dentro del riel, pg 20)

Header Bracket

Embase support

Soporte del travesaño

Rail Connector

Maillon de junction du rail

Conector del riel

NOTE: Use wall console and safety sensors provided with this unit. Do NOT substitute wall console or safety sensors.

REMARQUE: Utilisez la console sur le mur et les capteurs de sécurité fournis avec cet appareil. NE PAS substituer la console du mur ou les capteurs de sécurité.

NOTA: Use la consola de pared y los sensores de seguridad proporcionados con esta unidad. NO sustituya la consola de pared ni los sensores de seguridad.

NOTICE

O R

COE

RCED

TYPICAL SECTIONAL DOOR INSTALLATION MOC.YNAPMOCEINEG.WWW RO EINEG-53-008-1-PLEH ROF

INSTALLATION TYPIQUE SUR UNE PORTE SECTIONELLE .................................POUR OBTENIR DE L’AIDE-1-800-35-GENIE

INSTALACIÓN HABITUAL DE UNA PUERTA SECCIONAL ................................. PARA OBTENER AYUDA, LLAME AL 1-800-35-GENIE

*If required direct wiring of power supply to opener must be installed by a licensed electrician. Power cord must reach grounded outlet without use of extension cord.

**Le câblage direct de l'alimentation d'énergie à l'ouvreur doit être installé s'il y a lieu par un électricien autorisé. Le cordon de secteur doit atteindre la sortie au sol sans utilisation de corde de prolongation.

***Si es necesario, un electricista certificado debe instalar el cableado directo del suministro de energía al abre puertas. El cable eléctrico debe llegar al enchufe con conexión a tierra sin utilizar un cable de extensión.

POWER CORD* TO 120V GROUNDED OUTLET

CÂBLE D’ALIMENTATION** À PRISE DE CONTACT DE 120V À CONTACT DE MISE À LA TERRE

CABLE DE ALIMENTACIÓN*** A UN TOMACORRIENTE DE 120 V CONECTADO A TIERRA

NOTE: For Low Headroom installations do NOT reduce door arm lengths by cutting door arms. To clear door, reposition door arms with greater angle.

REMARQUE: Pour les installations

à basse hauteur, ne PAS réduire la longueur du bras de la porte en coupant les bras de la porte. Pour dégager la porte, repositionnez les bras de la porte à un plus grand angle.

NOTA: Para instalaciones a alturas bajas, NO reduzca las longitudes de los brazos de la puerta cortándolos. Para despejar la puerta, vuelva a colocar los brazos de la puerta en otra posición con un ángulo mayor.

TYPICAL SUPPORT BRACKET (NOT PROVIDED)

SUPPORT TYPIQUE (NON FOURNI)

ESCUADRA DE SOPORTE TÍPICA (NO SE INCLUYE)

EXTENSION SPRING

RESSORT DE TRACTION

RESORTE DE EXTENSIÓN

OR / OU / O

TORSION SPRING

RESSORT DE TORSION

RESORTE DE TORSIÓN

DOOR ARM

BRAS DE LA PORTE

BRAZO DE LA PUERTA

SAFE-T-BEAM® SENSORS

PALPEURS de SAFE-T-BEAM®

SENSORES SAFE-T-BEAM®

OPTIONAL - HEADER BRACKET MOUNTING BOARD

PLANCHE DE MONTAGE FACULTATIVE POUR SUPPORT D’EMBASE

TABLERO DE MONTAJE OPCIONAL DE SOPORTE DEL UMBRAL

BRACING

ATTACHE

ARRIOSTRAMIENTO

FIG. 3-1

MAX. 6" - MIN. 5"

6 po (15 cm) MAX. 5 po (12,7 cm) MIN.

MAX. 6" - MIN. 5"

S B

STR

T ED

W O

TYPICAL ONE PIECE DOOR INSTALLATION ........... FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

INSTALLATION TYPIQUE D’UNE PORTE DE GARAGE D’UNE PIÈCE .............POUR OBTENIR DE L’AIDE-1-800-35-GENIE

INSTALACIÓN HABITUAL DE PUERTA DE UNA SOLA PIEZA ................................... PARA OBTENER AYUDA, LLAME AL 1-800-35-GENIE

*If required direct wiring of power supply to opener must be installed by a licensed electrician. Power cord must reach grounded outlet without use of extension cord.

TYPICAL SUPPORT BRACKET (NOT PROVIDED)

SUPPORT TYPIQUE (NON FOURNI)

ESCUADRA DE SOPORTE TÍPICA (NO SE INCLUYE)

HEADER BRACKET MOUNTING BOARD (not provided)

PLANCHE DE MONTAGE FACULTATIVE POUR SUPPORT D’EMBASE (non fourni)

TABLERO DE MONTAJE DE SOPORTE DEL UMBRAL (no se proporciona)

POWER CORD* TO 120V GROUNDED OUTLET

CÂBLE D’ALIMENTATION** À PRISE DE CONTACT DE 120V À CONTACT DE MISE À LA TERRE

CABLE DE ALIMENTACIÓN*** A UN TOMACORRIENTE DE 120 V CONECTADO A TIERRA

LIFT SPRING

RESSORT DE LEVAGE

RESORTE DE ELEVACIÓN

FIG. 3-2

WARNING

To reduce the risk of injury to persons or damage to property Use this opener only with a one piece or sectional door.

AVERTISSEMENT

Pour diminuer le risque de blessures corporelles ou d’endommagement matériel - Utiliser cet l’ouvreur uniquement avec les portes à section.

ADVERTENCIA

Para reducir el riesgo de lesión a las personas o daños a la propiedad

- utilice este abre puertas solamente con una puerta de una pieza o seccional.

SAFE-T-BEAM® SENSORS

PALPEURS de SAFE-T-BEAM®

SENSORES SAFE-T-BEAM®

ONE PIECE DOOR

PORTE D’UNE PIÈCE

PUERTA DE UNA SOLA PIEZA

SECTIONAL DOOR

PORTE SECTIONELLE

PUERTA SECCIONAL

OVERVIEW OF POWERHEAD CONTROLS

This section describes the simple programming functions. Use this page to familiarize yourself with the buttons and LED indicators used to program the opener. NOTE: These and buttons are for programming use only. Do NOT use these buttons to operate the opener.

PRO GRA M

SET

—

Programming buttons location on powerhead.

To garage door

FIG. 4-1 Locate programming buttons

There are three programming buttons and two lights (LEDs) on the powerhead.

Open

Travel

Button

Facing

Garage Door

ROUND

LED Indicator

(Light)

PROGRAM

Travel

Button

SET

LONG

LED Indicator

(Light)

FIG. 4-2 Programming buttons

Each of the buttons are used to enter and complete the setup programming. The LEDs indicate status or a function change by illuminating ON, OFF, or ON flashing in one of three different colors: BLUE, RED, or PURPLE.

Throughout the instructions in this manual the buttons and LEDs are also displayed as icons.

Buttons

Name Shape Use

PR O G R AM

Program button programming menus

Enters into and selects

SE T

Programming Overview

There are four Powerhead program menus:

Remote Program (Default menu) Limits Program Speed Program* Force Program*

Programming steps for Limits and remotes are found on pages 6 through 10. *Force and Speed settings are set at the factory and do not normally require adjustment programming. Custom programming instructions for Speed and Force are located in the Troubleshooting Section of this manual.

These are the basic steps to enter into the four programming menus:

PRO GR AM

1. Press

then release.

and hold until both BLUE lights come ON

SET

2. Both LEDs go out and Round BLUE light comes

ON. You are in the Program Menus at the Remote Programming.

By using the

or the button you can navigate to the Limits, Speed, or Force program menus and the LED display will change accordingly.

Each program menu has a specific LED display.

Press Program LED Display

Default Remote Round Blue

Limits Long Blue

X2 Speed Round Blue & Long Blue

X3 Force Round Red

3. Press

PRO GR AM

button to enter into the program menu

SET

functions.

Close Travel button

multi-function; moves door, advances through menus

Open Travel button

multi-function; moves door, advances through menus

LED Colors

Round Red and Long Red

Round Purple

Round Blue

and Long Purple

and Long Blue

If you have entered into an unwanted program menu

and are not sure where you are - do not press any buttons for 30 seconds. The programming function will time out after 30 seconds if there is no key stroke activity.

OVERVIEW - REMOTES AND OPTIONS

WARNING

A moving door can cause serious injury or death.

1. Keep people clear of opening while door is

moving.

2. Do NOT allow children to play with opener,

including wall console, remote, or wireless keypad.

3. During programming, the door opener could

begin to run, so keep people and objects away from the moving door and its parts. To keep the door from moving, close the door and disconnect it from the rail carriage by pulling the Emergency Release Handle. See page 19 for Release Handle operation.

Three Button

Remote

FIG. 5-1 Remote

See page 21 for battery changing instructions.

LOST OR STOLEN REMOTE - CLEARING MEMORY

Clearing remotes from powerhead memory will clear ALL programmed remotes and wireless keypad.

NOTE: Follow the PROGRAM REMOTE TO POWERHEAD steps to re-enter remaining or new remotes. See page 9.

PRO GR AM

—

SET

1. Press

PRO GRA M

and hold

SET

until both lights come ON BLUE. Release button.

2. Lights go out and Round BLUE light comes ON.

PRO GRA M

3. Press

long LED flashes PURPLE.

again and

SET

PRO GR AM

—

SET

FCC and IC CERTIFIED

This device complies with FCC Part 15 and RSS 210 of Industry Canada. This equipment has been tested and found to comply with the limits for a

4. Press both and

simultaneously on the powerhead and hold until both LEDs flash BLUE.

OGR AM

SET

—

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which may be determined

• Verify memory is cleared. Press a remote button that was previously programmed to the powerhead. Remote will not activate door opener.

• Garage door opener will operate normally using wall console.

• Program remaining or new remotes as shown on page 9. Your door opener will no longer

recognize any signal received from the missing remote, or any other which has not been reprogrammed to the powerhead.

by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient or relocate the receiver antenna.

• Increase the separation between the opener and

receiver.

Connect the opener into an outlet on a circuit

• different from that to which the receiver is connected.

• Consult your local dealer.

If your garage door opener has a Serial Number sticker which looks like this, in which the first two numbers are 10 or higher, your opener is equipped with INTELLICODE®2.

If you have another garage door opener that does NOT have a Serial Number like this, then you will be using the INTELLICODE® 1 setting on your remote to operate that opener.

ATTENTION

MODEL AC SR3 THE GENIE COMPANY FCC ID: B8Q AC SR3 Residential Door Operator IC: 2133A CSD1D 120V 60HZ 5A

S/N 10XXXX XXXXXXX

FOR H P CA 1 800 35GEN E OR WWW GEN ECOMPANY COM

INTELLICODE® FEATURES

Other models of Genie® garage door openers, remotes, and wireless keypads use IntelliCode® 1 signals to communicate. Remote(s) provided with this unit will transmit either

IntelliCode® 1 or IntelliCode® 2 signals. Remote(s) contained in this package are preset

to IntelliCode® 2 and can be configured to

communicate with previously installed IntelliCode® 1 openers. This dual IntelliCode® option allows one IntelliCode® 2 remote to operate different models of The Genie Company garage door openers.

This new Genie® garage door opener will ONLY accept signals from a remote sending IntelliCode®

2 signals (see page 9) or a Genie® brand IntelliCode® 1 remote that has been programmed

to the opener using a new IntelliCode® 2 remote (see page 10).

NOTE: Other remotes not enabled with Genie® IntelliCode® 2 will not operate this opener.

Use this

If you have ...

IntelliCode® programming

Programming remote to previously installed IntelliCode® 1 Genie® garage door openers

Remotes provided with this unit can operate other (IntelliCode® 1) models of Genie® garage door openers. The default IntelliCode® 2 setting must be changed to IntelliCode® 1. (Follow these same steps to change IntelliCode® 1 back to IntelliCode®

2.) The LED color displayed on the remote indicates

the IntelliCode® mode.

Red = IntelliCode® 1 / Green = IntelliCode® 2

1. Select a button on the remote that has NOT been

programmed to the new powerhead.

2. Press and hold that button for 10 seconds. Both Red and Green LEDs come ON and stay ON.

3. Press the same button twice to toggle IntelliCode® selection from IntelliCode® 2 to IntelliCode® 1.

10 SECS

One or more IntelliCode® 2 openers with a maximum 3

Use IntelliCode®

different openers Mixture of openers

manufactured between 1997

Use IntelliCode®

2 and/or 1 and 2010 (IntelliCode® 1) and new IntelliCode® 2 openers

One or more openers manufactured between 1997

Use IntelliCode®

1 and 2010 (IntelliCode® 1)

NOTE: A maximum of 3 different openers can be

programmed to a 3 button remote.

Three button

remote

Green LED

Red LED

4. Press the same button again

to confirm toggle. The IntelliCode® selection for this button is set to IntelliCode® 1.

5. Take the remote to the older Genie® garage door

opener and follow that opener's instructions to program a new remote.

Repeat for other Genie® garage remote(s) as

necessary.

TRANSMITTER COMPLIANCE STATEMENT

Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture. No warranty is made that they comply with all legal requirements of any other jurisdiction. If transmitters are to be used in another country, the importer must determine compliance with any local laws and regulations which may differ from United States and Canadian requirements prior to use.

Los transmisores cumplen con todas las reglamentaciones legales de los Estados Unidos y del Canadá, en la fecha de fabricación. Ninguna garantía se da que cumplan con todas las reglamentaciones legales de ninguna otra jurisdicción. Si los transmisores se van a utilizar en otro país, el importador debe determinar si cumplen con las reglamentaciones y leyes locales que puedan ser diferentes a las reglamentaciones de los Estados Unidos y del Canadá, antes de usar los mismos.

Les émetteurs sont conformes à la réglementation américaine et canadienne à compter de leur date de fabrication. Aucune garantie n’est stipulée indiquant qu’ils sont conformes à toutes les prescriptions juridiques d’autres autorités. Si les émetteurs sont utilisés dans d’autres pays, il incombe à l’importateur d’en déterminer leur conformité aux lois et règles locales pouvant différer de celles des États-Unis et du Canada avant toute utilisation desdits émetteurs.

Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der Herstellung. Wir übernehmen keine Gewährleistung für die Einhaltung aller gesetzlichen Bestimmungen in anderen Ländern. Sollen Sendegeräte in anderen Ländern eingesetzt werden, so muss der Importeur vor dem Gebrauch sicherstellen, dass die Sendegeräte auch solchen lokalen Bestimmungen entsprechen, welche von den Bestimmungen der USA und Kanadas abweichen.

MAINTENANCE & TROUBLESHOOTING FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

If you have any questions, please do not hesitate to contact customer service at: 1-800-35-GENIE

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. Never let children operate or play with the door controls. Keep the remote away from children.

3. Always keep the moving door in sight and away from people and objects until the door is completely closed. NO

ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

5. Test opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat)

at the center of the doorway on the floor. After adjusting either the force or the limit of travel, retest the door opener. Failure to adjust the opener properly may cause severe injury or death.

6. When possible, use the emergency release only when the door is closed. Use caution when using this release

with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death.

7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door

increases the risk of severe injury or death. Have a trained door system technician make repairs to cables, spring assemblies, and other hardware.

SAVE THESE INSTRUCTIONS.

WARNING

• Garage door hardware (springs, cables, brackets, pulleys, etc.) are under extreme pressure and tension.

• DO NOT attempt to repair or adjust door springs or any hardware, and DO NOT OPERATE garage door automatically or manually if door

is improperly balanced or springs are broken. – CONTACT A TRAINED DOOR SYSTEM

TECHNICIAN.

ROUTINE MONTHLY MAINTENANCE

Basic monthly maintenance tasks.

• Safe-T-Beam® System Check

• Door balance

• Contact reverse

Instructions for these tasks and others are found on the following pages.

DOOR BALANCE (SPRING TENSION)

• With the door closed, pull release handle DOWN and let go to release door carriage assembly from drive system.

• Raise door manually approximately 3’- 4’ and release. – Door should remain stationary or move very

slightly.

– If door moves quickly, CONTACT A TRAINED

DOOR SYSTEM TECHNICIAN.

• Close the door.

• Verify RED block in carriage is in the up position. (refer to page 19) – Operate door using remote or wall console. – Door will re-attach itself to carriage assembly.

WARNING

Use wall console supplied with opener. Other approved wall consoles may be available. Unapproved or incompatible wall consoles can cause the opener to operate unexpectedly.

Safe-T-Beam® (STB) SYSTEM CHECK

• STB Red and Green LEDs ON steady, system OK

• STB Red LED flashes – Check for obstruction

FROM STBs

FROM WALL

CONSOLE

– Check alignment – Verify wire routing from

STBs to STB connection in powerhead

– Check for signal interference

from another Safe-T-Beam®

STB BWC IWC

unit

• No STB Red or Green LED displayed – Check wiring and wire connections

3’ - 4’

Sectional Door

3’ - 4’

One-Piece Door

FIG. 6-1 Door balance

NOT

USED

NOT

USED

CONTACT REVERSE TEST (Monthly test)

The Force and Limit settings MUST be COMPLETED before testing. (See pages 6-7)

1. Test.

• Open garage door using wall console.

– Place a 2" x 4" board (laid flat) under center of

garage door opening (Fig. 6-2).

• Close garage door using wall console.

• When door contacts board, the door must stop (within 2 seconds) and reverse direction returning to open position.

2. Adjustment.

• If the door: – Stops before it contacts the 2 x 4 board, it may

simply be responding to an improperly set down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

– Stops after contacting the 2 x 4 board and

does not reverse, it may need an adjustment to the down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

• Test again. Repeat as necessary until door reverses upon contacting board.

FIG. 6-2 2 x 4 under center of door opening

NOT CE

F DOO

R BECOMES

OBSTRUCED

PULL DOWN ON HAND

CHANGE LIGHT BULBS

WARNING

• Observe all safety warning and precautions! Improper light bulb removal or replacement could result in Death or Serious Injury.

• Disconnect power from opener before beginning this task.

• When replacing light cover, make sure wires are not pinched or near moving parts.

1. Disconnect power to door opener.

• Open powerhead light cover.

• Remove light bulb(s).

• Replace with maximum 100 Watt light bulb(s).

– Do NOT use light bulbs with greater than

100 Watt rating.

• Close powerhead light cover.

2. Reconnect power to door opener.

• Test light operation.

MOTION DETECTOR* - OVERVIEW

(Not available on all models)

Powerheads equipped with a motion detector sensor provide additional security when

exiting or entering the garage area.

*This sensor works by detecting body heat. Range of detection may be reduced when the temperature in the garage is close to body temperature.

NOTE: Detector positioning on the powerhead provides for monitoring below the powerhead.

OPERATION

• Detector sensor is always ON. There are NO user

controls or adjustments.

• Lights automatically turn ON when a change is detected and will turn OFF after 4 minutes of no change.

• Motion detector sensor will not turn OFF lighting turned ON at the wall console.

• Lighting turned ON at the wall console will remain ON until wall console turns lighting OFF or opener

is used.

CARRIAGE ENGAGE/DISENGAGE

Use Release Handle to manually connect or release belt bullet to Carriage.

TO RELEASE CARRIAGE:

1. Pull handle DOWN then let go.

2. Manually move door until carriage releases from bullet.

3. Raise or lower door manually.

Release Handle

TO RECONNECT CARRIAGE:

1. Verify RED block is in the UP position.

2. Manually move door until carriage engages bullet.

3. Raise or lower door using remote or wall console.

PULL

DOOR

FIG. 6-3 Carriage Release

DOOR

Motion Detector

RESET - OPEN/CLOSE TRAVEL LIMIT

Performing all ten (10) Limits/Force setting steps (pages 6-7) erases previous Limits/Force settings.

NOTE: The opener will not close the door automatically unless the Safe-T-Beam® System is installed and Limits are programmed.

(for installation)

TO REENGAGE PULL

DOWN AND TOWARD

POWERHEAD THEN

LET GO

TO RELEASE or RECONNECT CARRIAGE,

PULL DOWN AND LET GO

DISENGAGEENGAGE

(for installation) TO DISENGAGE PULL DOWN AND TOWARDS DOOR THEN LET GO

FIG. 6-4 Carriage Release (cut away view)

This opener has a Serial Number sticker in which the serial numbers begin with 10 or higher.

If your garage door opener has a Serial Number sticker which looks like this, in which the first two numbers are 10 or higher, your opener will operate using this Series III wall control.

Follow the instructions on this page.

ATTENTION

MODEL AC SR3 THE GENIE COMPANY FCC ID: B8Q AC SR3 Residential Door Operator IC: 2133A-CSD1D 120V. 60HZ. 5A

S/N:10XXXX XXXXXXX

FOR HE P C L 1 800 35GENIE OR WWW GEN ECOMPANY COM

Open/Close Button

Open and closes door from inside garage

Sure-Lock™ Button

– LOCK disables controls after door is completely closed

– UNLOCK allows controls to work normally

Wall consoles from other manufacturers may not work with openers of these serial number groups. Genie® Series I wall buttons and Series II wall consoles will not work with openers of this serial number group.

WALL CONSOLE - OVERVIEW

Use only the Series III wall console provided with this unit.

Wall console has three buttons and one indicator light.

Indicator Light

Indicator light will display Red when wall console is properly wired and Sure-Lock™ is OFF. When SureLock™ is ON indicator light flashes.

Open/Close Button

Use this button to open or close garage door. When Sure-Lock™ is ON the Open/Close button will CLOSE door only. Note: Constant button pressure in the CLOSE mode will override error responses in the powerhead and close door.

Independent Light Control Button

Use this button to turn powerhead lights ON. Powerhead lighting will remain ON until this button is pressed again or a door action has been completed. Note: If opener has a Motion Detector sensor the sensor will keep powerhead lights ON as long as motion is detected.

Sure-Lock™ Button

When Sure-Lock™ is ON the powerhead cannot be activated by the wall console or a remote.

• Press and hold for 5 seconds (or until Indicator Light flashes) to activate Sure-Lock™.

• Press and release to turn Sure-Lock™ OFF.

Indicator Light

Red indicator light is always ON When Sure-Lock™ is ON the

indicator light flashes

Independent Light Control Button

Controls door opener lights from inside garage

Tip: If indicator light on wall console comes ON, but there is NO operation from

buttons -

verify

FROM STBs

FROM WALL

CONSOLE

FROM STBs

FROM WALL

CONSOLE

wall console wire

routing

at powerhead connector.

STB BWC IWC

OPTIONAL DUAL WALL CONSOLE - INSTALLATION

Use only a Series III wall console when adding a second wall console. The optional second

Genie®

Series III wall console must be purchased separately.

FROM STBs

FROM WALL

CONSOLE

NOT

USED

STB BWC IWC

Wire connector

POWERHEAD

NOT

NOT USED

USED

B/W

WALL

CONSOLE #1

TO WALL CONSOLE #1

B/W

WALL

CONSOLE #2

on Powerhead

BOTH TO POWERHEAD

FROM STBs

FROM WALL

CONSOLE #1

FROM WALL CONSOLE #2

NOT

USED

NOT

USED

NOT

USED

B/W

STB BWC IWC

Wire connector on

Powerhead

WALL

CONSOLE #1

B/W

WALL

CONSOLE #2

CHAIN OR BELT - TENSION ADJUSTMENT

WARNING

• Observe all safety warning and precautions!

• Disconnect power from opener and disconnect

carriage in rail from bullet before beginning this task.

Visually inspect the belt every 6 months. NOTE: Tension adjustments should be made with the

door in the down position and the carriage released.

• At the center of the rail the belt should not be resting on the rail. See adjustment illustration on right. – With the bullet NOT engaged to the carriage,

tighten adjustment nut until belt does not, at the center of the rail, rest on rail. Do NOT overtighten.

• Ars there frayed edges on belt? – Contact a trained door system technician for

belt replacement.

• Are there kinks or twists in the belt? – Contact a trained door system technician for

belt replacement.

Adjustment required

Correctly adjusted

Belt

Approx. 1/8"

Belt at center of rail

Tighten nut to increase tension on belt

REMOTE BATTERY REPLACEMENT

Replace remote battery with a CR 2032 coin cell battery.

1. Open the remote case using a washer or coin that fits

into the slot at the top of the remote.

2. Replace battery.

3. Align components and snap case closed.

ADJUSTMENT GUIDE - SPEED SETTINGS FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

Speed settings are pre-programmed at the factory for the maximum speed. Speed settings should not need adjustment with this unit. However, travel speed for the opener in both the open and close directions can be adjusted to slower speeds to minimize normal wear for heavy sectional doors.

NOTE: One piece doors are automatically set during Limits programming to the slowest speed and opener speed cannot be reset for one piece doors.

CHANGE SPEED SETTING

Use this guide to ADJUST powerhead SPEED settings. There are three (3) Speed settings available on this

unit for the open and close directions. Door type (one piece or sectional), door weight and balance, and condition of door components / track affect door speed. Speed adjustment may not be available for some installations depending on these factors.

PRO GR AM

1. Press

lights turn steady ON. Release button.

on the powerhead and hold until both

SET

Lights go out and Round BLUE light comes ON.

2. Press two times and the Round BLUE and Long

BLUE lights come ON.

PRO GR AM

3. Press

once to enter the Speed Programming

SET

menu. The round LED will flash BLUE 3 times, then the current Speed setting for UP travel will display on the LEDs. See table below.

4. Press to raise or to lower UP Speed settings

within the available range. NOTE: Faster door speeds may not be available.

PRO GR AM

5. Press

to set UP Speed level. The long LED will

SET

flash BLUE 3 times, then the current Speed setting

for DOWN travel will display on the LEDs.

Speed Level

Default LED display is the current Speed setting

LED Speed indicator colors

Speed Level LED indicator colors

MAXIMUM

MID

6. Press to raise or to lower DOWN Speed settings within the available range. NOTE: Faster door speeds may not be available.

PRO GR AM

7. Press

to set DOWN Speed level. Both LEDs flash

SET

BLUE to confirm.

Powerhead LEDs

Round LED Long LED

Red

Purple

Blue

Red

Purple

Red Purple Blue

Purple

Red

SLOW

Blue

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