Genie GS-4047, X-14, GS-3232 User Manual
First Notice
Safety Notice
Mandatory Action Required
170002
North America
Asia-Pacific
TLA
Date:
Models Affected:
MEXCAC
February 27, 2017
GS-3232
GS-4047
X-14
Serial Numbers Affected:
Subject:
Allowable Hours:
See Tables 1a and 1b on pages 2 and 3
Control System Malfunction
Software Upgrade Only: 30 minutes
Control System and Software Upgrade: 60 minutes
Issue:
Genie has determined that the control system utilized on the above referenced machines can malfunction. A
malfunctioning control system can result in the issues listed below:
GS-3232: This control system malfunction allows the operator to lift and drive the machine with the
platform raised above the maximum allowable travel height of 22 ft / 6.7 m. A ma chine that is driven with
the platform raised above 22 ft / 6.7 m can cause the machine to lose stability resulting in a tip
over.
Note: This Safety Notice supersedes Safety Notice 120013 issued on October 15, 2012.
GS-4047 and X-14: This control system malfunction can cause the platform to lower after the controls are
released, resulting in unintended machine movement. Unintended machine movement can result in a
hazardous situation.
Action(s) Required:
1 Locate the affected machines referenced in tables 1a and 1b on pages 2 and 3 within your fleet.
2 Using tables 1a and 1b, determine the appropriate action for your machine.
Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800
1 of 7
First Notice
Safety Notice
Mandatory Action Required
Table 1a. Affected Serial Numbers, GS-3232
Serial Range Action
GS-3232:
GS3214A-135001 to 136593
GS3215A-136597 to 142004
GS3216A-142008 to 142674
GS3216P-142678 to 146926
Note: The machines below were shipped from the factory with the 2-Speed Lift control system. In 2014, Genie
released "SmartLink Proportional Lift" control system upgrade kits for these machines. Some of these machines
may have been upgraded with the Proportional Lift control system. Inspect the P-Con to determine the control
system installed on these machines.
GS-3232:
GS3211A-110000 to 110006
GS3212A-110007 to 112760
GS3213A-112773 to 117699
GS3214A-117702 to 120641
Update software; Follow "Work Instructions" starting on page 5.
P-Con, Proportional Lift Update software; Follow "Work Instructions"
170002
North America
Asia-Pacific
TLA
MEXCAC
starting on page 5.
P-Con, 2-Speed Lift
Update control system; Order the appropriate
"Control Box Upgrade Kit". Refer to table 2 on
page 4.
Note: The software will be updated as part of the
upgrade process.
Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800
2 of 7
First Notice
Safety Notice
Mandatory Action Required
Table 1b. Affected Serial Numbers, GS-4047 and X-14
Serial Range Action
GS-4047:
GS4714C-1800 to 1877
GS4715C-1878 to 2632
GS4716C-2633 to 3530
GS47C-4500 to 4553
GS4714D-300 to 336
GS4715D-337 to 1305
GS4715D-1306 to 1326
GS4716D-1306 to 3855
GS47D-3960 to 4937
GS4716P-101 to 204
GS47P-1000 to1236
GS4716-2176 to 3409
Update software; Follow "Work Instructions" starting on page 5.
170002
North America
Asia-Pacific
TLA
MEXCAC
X-14:
X1415D-101 to 142
X1416D-143 to 240
Note: The machines below were shipped from the factory with the 2-Speed Lift control system. In 2014, Genie
released "SmartLink Proportional Lift" control system upgrade kits for these machines. Some of these machines
may have been upgraded with the Proportional Lift control system. Inspect the P-Con to determine the control
system installed on these machines.
GS-4047:
GS4712C-101 to 439
GS4713C-440 to 1006
GS4714C-1007 to 1799
GS4714D-101 to 299
P-Con, Proportional Lift Update software; Follow "Work Instructions"
starting on page 5.
P-Con, 2-Speed Lift
Update control system; Order the appropriate
"Control Box Upgrade Kit". Refer to table 2 on
page 4.
Note: The software will be updated as part of the
upgrade process.
Terex Aerial Work Platforms, 6464 185th Ave NE Redmond WA 98073, Ph: 800-536-1800, 425-881-1800
3 of 7
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