Page 1
Page 2
Installation Instructions
Introduction
Observe and Obey:
This procedure shall be completed by a person
trained and qualified on the repair of this
machine.
Immediately tag and remove from service a
damaged or malfunctioning machine.
Repair any machine damage or malfunction
before operating the machine.
Before Starting Installation:
Read, understand and obey the safety rules
and operating instructions in the appropriate
operator's manual.
Be sure that all necessary tools and parts are
available and ready for use.
Read this procedure completely and adhere
to the instructions. Attempting shortcuts may
produce hazardous conditions.
Indicates that a specific result is expected after
performing a series of steps.
Indicates that an incorrect result has occurred
after performing a series of steps.
Note: These installation instructions only
apply to the Genie models listed below as
required by Safety Notice 120013.
REV B
Tools required:
Laptop or desktop computer with an Ethernet Port
and Internet Browser
Torx T10 screw driver
CAT5 Ethernet Cable of suitable length
Glossary of terms
ECM - Electronic Control Module.
GCON - Ground Controller. This ECM is located at
the ground controls.
PCON - Platform Controller. This ECM is located
at the platform controls.
CAT5 Cable - Standard Ethernet cable used for
networking purposes.
Components of Kit 219268
Printing instructions
Genie part number 219270
Qty. 1
Thumb drive
Genie part number 219205
Qty 1
Includes:
Software SL1000, APP
Genie part number 137641
Qty 1
Smartlink Software Update Installation Instructions
Genie part number 219267
Qty 1
• GS-3232
• GS-3246
2 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Page 3
Installation Instructions
REV B
Updating Machine Software
Note: If the firmware 137641J was previously
downloaded from the website or copied to
your computer from a thumb drive it must be
deleted from your computer before continuing.
1 Turn on the computer.
Note: If the firmware has been downloaded from
the website, continue to step 3.
Using a thumb drive:
2 Insert the thumb drive (Genie part number
219205) in the USB port.
All applications:
Note: Disable all external internet or network
connections before continuing.
3 At the GCON, turn the key switch to the GCON
position.
4 At the PCON, pull out the red Emergency Stop
button to the on position.
5 At the GCON, press and hold the Enter and
Escape buttons. Pull out the red Emergency
Stop button to the on position.
Result: The GCON LCD will display the
following read out below
Procedure
6 Locate the diagnostic port on the side of the
GCON.
1
1 Diagnostic port
7. Remove one of the fasteners securing the
cover and set aside. Loosen the other fastener.
Do not remove it.
8 Connect one end of a CAT5 Ethernet cable into
the diagnostic port. Connect the other end into
a PC or laptop.
Result: The GCON LCD will display the
following screen.
OPEN WEB BROWSER
<IP ADDRESS>
SOFTWARE UPDATE
9 Read and record the IP address.
CONNECT ETHERNET
1
2
3
1 LCD
2 ESCAPE button
3 ENTER button
Part No. 219267 GS-3232 • GS-3246 3
SmartLink Software Update
Page 4
Installation Instructions
PROCEDURE
10 Launch a web browser such as Internet
Explorer ® or Firefox ® on your PC or laptop.
Type in the IP address from steps 8 and 9 into
the web browser address bar and press enter.
Result: The following screen will be displayed.
11 Select the Browse button. Navigate to the
firmware file 137641K.gff (rev K or above)
located on your hard disk or thumb drive.
Select the file.
Example: 137641K.gff
file extension
revision level
part number
12 Select the Load Flash File button.
REV B
13 Select the Reprogram Device (s) button to
start the ECM software update.
Result: The following screen will be displayed
after the software update is complete.
Note: Do not turn off power while the ECM is
being reprogrammed. This process may take
up to 5 minutes.
Note: Verify that "slab_2012K_prod" (rev K or
above) is displayed in the box marked "Current:".
Example: slab_2012K_prod
production
revision level
year
machine type
Note: Depending on your web browser, this button
may be shown as Choose File.
Note: Verify it is the correct flash file.
Result: The following screen will be displayed.
4 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
14 Select the Run Application button to exit the
software update mode.
15 Push in the red Emergency Stop button at the
GCON and disconnect the CAT5 cable.
Remove the thumb drive if installed.
16 Secure the diagnostic port cover using the
retaining fasteners removed in step 5. Do not
over tighten.
17 Perform the Test Procedure (s) that applies to
your model.
Page 5
Installation Instructions
REV B
Platform Overload Option
(GS-3232 and GS-3246 models)
The previous Rev J software update may have
enabled the Platform Overload Option. This option
will be stored in memory and the Rev K software
will not disable. This procedure will verify that it is
disabled and instruct you how to disable this
option if it has been enabled.
1 Turn the key switch to the ground controls
position and pull out the red Emergency Stop
button to the on position at the platform
controls.
2 Press and hold the ground control scroll up and
scroll down buttons.
5
4
3
1
2
Ground Control Menu Buttons
43
137562
3 Pull out the red Emergency Stop button to the
on position at the ground controls.
Result: The ground controls LCD display will
show the following:
4 Release the Scroll Up and Scroll Down buttons
after the ground controller powers up.
5 At the ground controls, use the Scroll Up
or Scroll Down buttons to scroll to Select
Option.
1
LIFT SETUP+TEST
SELECT OPTION
6 Press the Enter button.
2
7 Use the Scroll Up or Scroll Down buttons to
scroll to Select Option Plat. Overload.
SELECT OPTION
PLAT. OVERLOAD
PROCEDURE
a scroll down button
b enter button
c scroll up button
d escape button
e LCD display
8 Press the Enter button.
Result: The ground controls LCD display shows
the following.
PLAT. OVERLOAD
ENABLE?
Part No. 219267 GS-3232 • GS-3246 5
SmartLink Software Update
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Installation Instructions
PROCEDURE
9 Press the Enter button.
Result: The ground controls LCD display shows
the following. Continue to step 11.
PLAT. OVERLOAD
IS OFF.TURN ON?
Result: The ground controls LCD display shows
the following. Continue with step 10.
PLAT. OVERLOAD
IS ON.TURN OFF?
10 Press the Enter button.
Result: The ground controls LCD display will
show the following.
PLAT. OVERLOAD
REV B
11 Push in the red Emergency Stop button to the
off position at the ground controls to save the
settings and exit the system.
Note: GS-3246 models, continue with step 11.
GS-3232 models, continue to
12 Perform function test. Refer to the Operator's
Manual on your machine.
13 Return the machine to service.
14 Fill out and sign the attached Completion Form
and fax or email to Terex AWP Warranty
Department. This will serve as verification that
you have completed Safety Notice 120013.
Test Procedure.
IS NOW OFF
Note: After 1 second the ground controls LCD
display will show the following.
SELECT OPTION
PLAT. OVERLOAD
6 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Page 7
Installation Instructions
REV B
If you have any further questions regarding these
instructions or need assistance, please contact the
Genie Service Department at one of the following
telephone numbers:
United States: 800-536-1800
Canada: 425-881-1800
Europe: UK 0044 1476 584 333
France 0033 237 260 986
Germany 49 4221 491 821
Iberica 0034 900 808 110
Italy 0039 075 941 8171
Sweden 0046 3157 5101
Other locations 0031 653 221 908
Middle East: 0097 143 990 381
or 0097 150 459 7937
Australia: 61 7 3456 4444
All other locations 001-425-881-1800
PROCEDURE
Test Procedure
(GS-3232 models)
1 Turn the key switch to the PCON position. Pull
out the red Emergency Stop buttons to the on
position at the GCON and PCON.
2 At the PCON, raise the platform until it stops
and the alarm sounds. Release the platform up
and function enable buttons.
3 Press and hold the function enable and
platform up buttons.
Result: The alarm continues to sound and the
platform will not raise.
Result: The alarm continues to sound and the
platform continues to raise.
Lower the platform to the stowed position and
repeat the software update procedure or
contact the Genie service department.
Tip-over hazard. An improper
operating system will compromise
machine stability and cause the
machine to tip over, resulting in
death or serious injury.
4 Press and hold the outrigger enable and extend
buttons.
Result: The alarm continues to sound and the
outriggers do not extend. Continue to step 5.
Result: The alarm continues to sound and the
outriggers extend.
Lower the platform to the stowed position and
contact the Genie service department.
Tip-over hazard. An improper
operating system will compromise
machine stability and cause the
machine to tip over, resulting in
death or serious injury.
Part No. 219267 GS-3232 • GS-3246 7
SmartLink Software Update
Page 8
Installation Instructions
PROCEDURE
5 Lower the platform to the stowed position.
6 Extend the outriggers until the individual
outrigger lights turn solid green and a long
beep is heard.
7 Fully raise the platform.
Result: The platform raises to full height and
the alarm is not activated. Continue to step 8.
Result: The platform stops before full height
and the alarm is activated.
Lower the platform to the stowed position and
contact the Genie service department.
8 Lower the platform to the stowed position and
retract the outriggers.
9 Perform function test. Refer to the Operator's
Manual on your machine.
10 Return the machine to service.
11 Fill out and sign the attached Completion Form
and fax or email to Terex AWP Warranty
Department. This will serve as verification that
you have completed Safety Notice 120013.
REV B
If you have any further questions regarding these
instructions or need assistance, please contact the
Genie Service Department at one of the following
telephone numbers:
United States: 800-536-1800
Canada: 425-881-1800
Europe: UK 0044 1476 584 333
France 0033 237 260 986
Germany 49 4221 491 821
Iberica 0034 900 808 110
Italy 0039 075 941 8171
Sweden 0046 3157 5101
Other locations 0031 653 221 908
Middle East: 0097 143 990 381
or 0097 150 459 7937
Australia: 61 7 3456 4444
All other locations 001-425-881-1800
8 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Page 9
SAFETY NOTICE 120013
Completion Form
Your signature on this form will verify that you have performed the software update on the
machines listed below.
Fax to: United States 877-738-7530 United Kingdom 0044 1476 584 330
Canada 425-498-7530 France 0033 237 260 998
Australia 61 733751002 Germany 0049 4221 491 820
All other locations 001-425-498-7530 Italy 0039 075 941 8146
Iberica 0034 935 725 080
Sweden 0046 3157 5104
Middle East 0097 143 990 382
All other locations 0031 165 510 826
Email to: AWP.Warranty@terex.com
Date:
Company Name:
Account # (if applicable)
Address:
(street)
(city)
(state, zip code)
Phone
Please list the complete serial number (example: GS3211A-110003 or GS4612A-111017).
Serial Number:
Print (service manager)
Signature
Serial Number:
Date
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