Genie GS-3232, X-14, GS-4047 User Manual

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Installation Instructions
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oftware Update
3232 4047
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Part No. 1278628GT Rev B
Instructions
Introduction
Introduction Introduction
Tools Required:
Rev B
Observe and Obey:
This procedure shall be completed by a person trained and qualified on the repair of this machine.
Immediately tag and remove from service a damaged or malfunctioning machine.
Repair any machine damage or malfunction before operating the machine.
Before Starting Installation:
Read, understand and obey the safety rules and operating instructions in the appropriate operator's manual.
Be sure that all necessary tools and parts are available and ready for use.
Read this procedure completely and adhere to the instructions. Attempting shortcuts may produce hazardous conditions.
Indicates that a specific result is expected
after performing a series of steps.
Indicates that an incorrect result has occurred
after performing a series of steps.
Note: These installation instructions only apply to the Genie models listed on the front cover, as required by Safety Notice 170002.
Tools Required
Torx T10 screwdriver Cat5 Ethernet Cable PC or Laptop with an Ethernet Port and
Internet Browser
Glossary of Terms
ECM - Electronic Control Module
GCON - Ground Controller. This ECM is located at the ground controls.
PCON - Platform Controller. This ECM is located at the platform controls.
CAT5 Cable - Standard Ethernet cable used for networking purposes.
If you have any further questions regarding these instructions or need assistance, please contact Genie Product Support at one of the following telephone numbers:
United States: + 800 536 1800
Canada: + 425 881 1800
Europe: UK + 44 1476 584 333
Middle East:
Australia: + 61 7 3456 4444
Brazil +0 800 031 0100
South America - other locations
All other locations + 1 425-881 1800
France + 33 237 260 986
Germany + 49 4221 491 810
Iberica + 34 935 725 090
Italy + 39 075 941 8132
Scandinavia + 46 3157 5154
Other locations + 31 653 221 908
+ 97 143 391 800 or
+ 97 150 459 7937
+ 56 9 6431 2110
2 Software Update
Part No. 1278628GT
Rev B Instructions
Procedure
Procedure
Loading or Updating Machine Software
Note: There are two procedures available to update the machine software. These are Bootloader Mode and Machine Application Mode.
Bootloader Mode
Note: Before proceeding, pull out the red Emergency Stop button to the on position at the platform controls.
1 Open the GCON compartment.
Bootloader Mode: The Bootloader mode is only available with the key switch in the GCON position. It allows the user to update or reinstall the machine software by directing the system into the Bootloader.
Choose this mode if the GCON ECM is not opertaing correctly.
Machine Application Mode: The machine Application mode is available with the key switch in the GCON or PCON position. This mode of machine software update requires the user to enter the Machine Service Tool.
Choose this mode if the machine is operating correctly and you are updating the machine software.
Note: Some models will require opening the ground control box to access the GCON.
2 Locate the diagnostic port on the side of the
GCON. Remove one of the fasteners securing the cover and set aside. Loosen the other fastener. Do not remove it.
1
1 diagnostic port
3 Turn the key switch to the ground controls and
push the red Emergency stop button to the off position.
4 At the ground controls, press and hold the
Enter and Escape buttons.
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3
1 LCD display 2 enter button 3 escape button
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2
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2
137562
Part No. 1278628GT Software Update 3
Instructions
Procedure
5 While holding the enter and escape buttons,
pull out the red Emergency Stop button to the on position.
Rev B
7 Read and record the IP address.
Note: Disable the internet connection on the laptop.
Result: The ground controls LCD display will
show the following:
SOFTWARE UPDATE
CONNECT ETHERNET
6 Connect one end of a CAT5 Ethernet cable
into the diagnostic port. Connect the other end into a PC or laptop.
Result: The ground controls LCD display will
show the following:
OPEN WEB BROWSER
<IP ADDRESS>
8 Launch a web browser such as Chrome ® or
Firefox ® on your PC or laptop. Type the IP address from step 7 into the web browser address bar and press enter.
Result: The following screen will be displayed.
Note: Verify the file format of the downloaded firmware file 1256792(REV*) in your laptop. If the file name ends in “.zip”, extract the Genie Flash File (.gff) from the zip file before continuing this process. FIle download instructions can be found in the Safety Notice letter.
9 Select the
Choose File
button and navigate to
the downloaded Genie Flash file (.gff).
10 Select the
Result: The following screen will be displayed.
4 Software Update
Load Flash File
file is a .gff file.
button to verify the
Part No. 1278628GT
Rev B
Instructions
Procedure
11 Select the
Reprogram Device
(s) button to
start the ECM software update.
Result: The following screen will be displayed
after the software update is complete.
Note: Do not turn off power while the ECM is being reprogrammed.
13 Secure the diagnostic port cover using the
retaining fasteners removed in step 5. Do not over tighten.
Note: Machines equipped with AGM batteries will need to select the AGM battery type using the GCON set parameters screen. Refer to the
Machine Setup
procedure in the Service and
Repair manual that is appropriate for your machine.
12 When screen displays "Update Finished",
push in the red Emergency Stop button and disconnect the CAT5 cable from the GCON.
WARNING
Tip over hazard. Updating the SmartLink software may have impacted the machines default drive speeds. Tipping over the machine will result in death or serious injury.
Perform drive speed test. Refer
Maintenance Manual
to the is appropriate for your machine.
14 Perform a function test. Refer to the
Operator's Manual on your machine.
15 Return the machine to service. 16 Fill out and sign the attached completion form
and fax or email to Terex AWP Warranty Department. This will serve as verification that you have completed Safety Notice 170002.
that
Part No. 1278628GT
Software Update 5
Instructions
Procedure
Machine Application Mode
5 Read and record the IP address.
Rev B
1 Open the GCON compartment.
Note: Some models will require opening the ground control box to access the GCON.
2 Turn the key switch to ground controls or
platform controls and pull out the red Emergency Stop button to the on position at both ground and platform controls.
3 Locate the diagnostic port on the side of the
GCON. Remove one of the fasteners securing the cover and set aside. Loosen the other fastener. Do not remove it.
1
Note: The display wil only show the IP address for 3 seconds. Press the scroll up button to display the IP address for another 3 seconds.
Note: Disable the internet connection on the laptop.
6 Launch a web browser such as Chrome ® or
Firefox ® on your PC or laptop. Type the IP address from step 5 into the web browser address bar and press enter.
Result: The following screen will be displayed.
7 Enter the following username and password
then select
Username: smart.link
Password: SL1000
OK
.
Note: The username and password are case sensitive.
1 diagnostic port
Result: The following screen will be displayed.
4 Connect one end of a CAT5 Ethernet cable
into the diagnostic port. Connect the other end into a PC or laptop.
Result: The ground controls LCD display will
show the following:
OPEN WEB BROWSER
<IP ADDRESS>
6 Software Update
Part No. 1278628GT
Rev B
Instructions
Procedure
8 Select the
Software
tab at the header bar.
Result: The following screen will be displayed.
9 Select the
Update Machine Software
button.
Result: The following screen will be displayed.
11 Select the
Load Flash File
button to verify the
file is a .gff file.
Result: The following screen will be displayed.
12 Select the
Reprogram Device
(s) button to
start the ECM software update.
Result: The following screen will be displayed
after the software update is complete.
Note: Verify the file format of the downloaded firmware file 1256792(REV*) in your laptop. If the file name ends in “.zip”, extract the Genie Flash File (.gff) from the zip file before continuing this process. FIle download instructions can be found in the Safety Notice letter.
10 Select the
Choose File
button and navigate to
the downloaded Genie Flash file (.gff).
Note: Do not turn off power while the ECM is being reprogrammed.
Part No. 1278628GT
Software Update 7
Instructions Rev B
Procedure
13 Push in the red Emergency Stop button and
disconnect the CAT5 cable from the GCON.
14 Secure the diagnostic port cover using the
retaining fasteners removed in step 5. Do not over tighten.
Note: Machines equipped with AGM batteries will need to select the AGM battery type using the GCON set parameters screen. Refer to the Machine Setup procedure in the Service and Repair manual that is appropriate for your machine.
WARNING
Tip over hazard. Updating the SmartLink software may have impacted the machines default drive speeds. Tipping over the machine will result in death or serious injury.
Perform drive speed test. Refer to the Maintenance Manual that is appropriate for your machine.
15 Perform a function test. Refer to the
Operator's Manual on your machine.
16 Return the machine to service. 17 Fill out and sign the attached completion form
and fax or email to Terex AWP Warranty Department. This will serve as verification that you have completed Safety Notice 170002.
8 Software Update Part No. 1278628GT
Safety Notice 170002
Completion Form
Your signature on this form will verify that you have completed Safety Notice 170002 on the machines listed below.
Please note that this is not a Warranty Claim Form. A Warranty Claim Form must be submitted to the Terex AWP Warranty Department for reimbursement under the provisions of our standard warranty terms and conditions.
Fax to:
United States: 1 877-738-7530 France: + 33 237 260 998 Canada: 1 425-498-7530 Germany: + 49 4221 491 820
Email to: AWP.Warranty@terex.com
Australia: + 61 733751002 Italy: + 39 075 941 8146 All other locations: + 1-425-498-7530 Iberica: + 34 935 725 080
Scandinavia: + 46 3157 5104 Middle East: + 97 143 990 382 All other locations: + 31 165 510 826
Date: Company Name: Account # (if applicable): Address: (street): (city): (state, zip code): Phone:
Please list the complete machine serial number (ex. GS3214A-135405, GS4714C-1868, X1416D-147).
Serial Number:
Serial Number:
Print (service manager)
Instructions Part No. 1278628GT
Signature
Rev B
Software Update
Date
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