
from GRP-60000
from GRR-10001
ANSI/CSA
North America
South America
Asia
with
Maintenance
Information
Original Instructions
Sixth Edition
First Printing
Part No. 1297723GT

Operator's Manual Sixth Edition • First Printing
GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Front Matter
Contents
Introduction ............................................................1
Symbol and Hazard Pictorials Definitions ..............5
General Safety .......................................................7
Personal Safety ................................................... 13
Work Area Safety ................................................ 14
Legend ................................................................ 21
Controls ............................................................... 22
Inspections .......................................................... 25
Operating Instructions ......................................... 39
Transport and Lifting Instructions ....................... 48
Maintenance ....................................................... 53
Specifications ...................................................... 55
Copyright © 2000 Terex Corporation
Sixth Edition: First Printing, June 2020
Genie is a registered trademark of Terex South Dakota, Inc. in
the U.S.A. and many other countries.
“GR” is a trademark of Terex South Dakota, Inc.
These machines comply with
ANSI/SIA A92.20
CAN/CSA B354.6

Sixth Edition • First Printing Operator's Manual
Introduction
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 1
Introduction
About this manual
Genie appreciates your choice of our machine for
your application. Our number one priority is user
safety, which is best achieved by our joint efforts.
This book is an operation and daily maintenance
manual for the user or operator of a Genie
machine.
This manual should be considered a permanent
part of your machine and should remain with the
machine at all times. If you have any questions,
contact Genie.
Product Identification
The machine serial number is located on the serial
label.
Serial number stamped
on chassis
Serial label located on
chassis
Intended Use and Familiarization
Guide
The intended use of this machine is to lift
personnel, including tools, and materials to an
aerial work site. Before operating the machine, it’s
the operator’s responsibility to read and
understand this familiarization guide.
Each person must be trained to operate a
Mobile Elevating Work Platform (MEWP).
Familiarization with the MEWP must be given
to each person who is authorized, competent
and trained.
Only trained and authorized personnel should
be permitted to operate the machine.
The operator is responsible to read,
understand, and obey the manufacturer’s
instructions and safety rules provided in the
Operator’s Manual.
The Operator’s Manual is located in the
manual storage container, at the platform.
For specific product applications, see
Contacting The Manufacturer.

Operator's Manual Sixth Edition • First Printing
Introduction
2 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Platform controls symbology and related
machine movement:
Lift function enable button
Drive function enable button
Platform up/down (when lift function
selected)
Drive forward/reverse (when drive function
selected)
Steer right/left (when drive function
selected)
Area of operation, indoor use button
Area of operation, outdoor use button
Ground controls symbology and related
machine movement:
Lift function enable button
Sequential functions and movement:
Drive and steer.
Interlocked functions:
Elevated drive speed.
Elevated drive in an off-level condition.
All platform and ground controls.
Limitations of use:
The intended use of this machine is to lift
personnel, including tools, and materials to an
aerial work site.
Do not elevate the platform unless the machine
is on firm level ground.

Sixth Edition • First Printing Operator's Manual
Introduction
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 3
Bulletin Distribution and Compliance
Safety of product users is of paramount
importance to Genie. Various bulletins are used by
Genie to communicate important safety and
product information to dealers and machine
owners.
The information contained in the bulletins is tied to
specific machines using the machine model and
serial number.
Distribution of bulletins is based on the most
current owner on record along with their
associated dealer, so it is important to register
your machine and keep your contact information
up to date.
To ensure safety of personnel and the reliable
continued operation of your machine, be sure to
comply with the action indicated in a respective
bulletin.
To view any open bulletins for your machine, visit
us on the web at www.genielift.com.
Contacting the Manufacturer
At times it may be necessary to contact Genie.
When you do, be ready to supply the model
number and serial number of your machine, along
with your name and contact information. At
minimum, Genie should be contacted for:
Accident reporting
Questions regarding product applications and
safety
Standards and regulatory compliance information
Current owner updates, such as changes in
machine ownership or changes in your contact
information. See Transfer of Ownership, below.
Transfer of Machine Ownership
Taking a few minutes to update owner information
will ensure that you receive important safety,
maintenance and operating information that
applies to your machine.
Please register your machine by visiting us on the
web at www.genielift.com or by calling us toll free
at 1-800-536-1800.

Operator's Manual Sixth Edition • First Printing
Introduction
4 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Danger
Failure to obey the instructions and
safety rules in this manual will result
in death or serious injury.
Do Not Operate Unless:
You learn and practice the principles of safe
machine operation contained in this operator’s
manual.
1 Avoid hazardous situations.
Know and understand the safety rules
before going on to the next section.
2 Always perform a pre-operation inspection.
3 Always perform function tests prior to use.
4 Inspect the workplace.
5 Only use the machine as it was intended.
You read, understand and obey the
manufacturer’s instructions and safety rules—
safety and operator’s manuals and machine
decals.
You read, understand and obey employer’s
safety rules and worksite regulations.
You read, understand and obey all applicable
governmental regulations.
You are properly trained to safely operate the
machine.
Safety Sign Maintenance
Replace any missing or damaged safety signs.
Keep operator safety in mind at all times. Use mild
soap and water to clean safety signs. Do not use
solvent-based cleaners because they may
damage the safety sign material.
Hazard Classification
Decals on this machine use symbols, color coding,
and signal words to identify the following:
Safety alert symbol—used to alert
you to potential personal injury
hazards. Obey all safety
messages that follow this symbol
to avoid possible injury or death.
Indicates a hazardous situation
which, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation
which, if not avoided, could result
in death or serious injury.
Indicates a hazardous situation
which, if not avoided, could result
in minor or moderate injury.
Indicates a property damage
message.

Sixth Edition • First Printing Operator's Manual
Symbol and Hazard Pictorials Definitions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 5
Symbol and Hazard Pictorials Definitions
Read the operator’s
manual
Collision hazard
Collision hazard
Batteries used as
counterweights
Voltage rating for
power to platform
Pressure rating for air
line to platform
Keep away from
moving parts
Move machine to
level ground
Lifting & tie down
instructions

Operator's Manual Sixth Edition • First Printing
Symbol and Hazard Pictorials Definitions
6 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Maintain required
clearance
Access by trained
and authorized
personnel only
Replace damaged
wires and cords
Manual force
Lifting point
Maximum capacity including occupant, tools,
materials and options

Sixth Edition • First Printing Operator's Manual
General Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 7
General Safety

Operator's Manual Sixth Edition • First Printing
General Safety
8 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT

Sixth Edition • First Printing Operator's Manual
General Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 9

Operator's Manual Sixth Edition • First Printing
General Safety
10 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT

Sixth Edition • First Printing Operator's Manual
General Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 11

Operator's Manual Sixth Edition • First Printing
General Safety
12 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT

Sixth Edition • First Printing Operator's Manual
Personal Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 13
Personal Safety
Personal Fall Protection
Personal fall protection equipment (PFPE) is not
required when operating this machine. If PFPE is
required by job site or employer rules, the
following shall apply:
All PFPE must comply with applicable
governmental regulations and must be inspected
and used in accordance with the manufacturer’s
instructions.

Operator's Manual Sixth Edition • First Printing
Work Area Safety
14 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Work Area Safety
Electrocution Hazards
This machine is not
electrically insulated and
will not provide protection
from contact with or
proximity to electrical
current.
Obey all local and
governmental regulations
regarding required
clearance from electrical
power lines. At a minimum,
the required clearance
contained in the chart
below must be followed.
Allow for platform movement, electrical line sway
or sag, and beware of strong or gusty winds.
Keep away from the machine if it contacts
energized power lines. Personnel on the ground or
in the platform must not touch or operate the
machine until energized power lines are shut off.
Do not operate the machine during lightning or
storms.
Do not use the machine as a ground for welding.
Tip-over Hazards
Occupants, equipment and materials shall not
exceed the maximum platform capacity or the
maximum platform capacity of the platform
extension. Weight in trays is part of the total
platform load.
Maximum capacity - GR-12 and GR-15
Platform without extension
Platform extended – Platform
only
Platform extended –
Extension only
Work tray station (option)
Extension only
250 lbs/113 kg
Platform only
250 lbs/113 kg

Sixth Edition • First Printing Operator's Manual
Work Area Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 15
Platform without
extension
Platform extended –
Platform only
Platform extended –
Extension only
Work tray station
(option)
Extension only
250 lbs/113 kg
Platform only
100 lbs/45 kg
Do not raise the platform
unless the machine is on a
firm, level surface.
Do not depend on the tilt
alarm as a level indicator.
The tilt alarm sounds at the
platform controls and the
ground controls when the
machine is on a severe
slope.
If the tilt alarm sounds:
Lower the platform. Move the machine to a firm,
level surface. If the tilt alarm sounds when the
platform is raised, use extreme caution to lower
the platform.
Do not drive over 0.5 mph / 0.8 km/h with the
platform raised.
Do not raise the platform when wind speeds may
exceed 28 mph / 12.5 m/s. If wind speeds exceed
28 mph / 12.5 m/s when the platform is raised,
lower the platform and do not continue to operate
the machine.
Follow ratings for allowable side force and number
of occupants shown below.
Outdoor use: Do not operate the machine
outdoors with the indoor use button selected.
Do not operate the machine
in strong or gusty winds. Do
not increase the surface area
of the platform or the load.
Increasing the area exposed
to the wind will decrease
machine stability.
Use extreme care and slow
speeds while driving the
machine in the stowed
position across uneven
terrain, debris, unstable or
slippery surfaces and near
holes and drop-offs.

Operator's Manual Sixth Edition • First Printing
Work Area Safety
16 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Do not drive the machine on or near uneven
terrain, unstable surfaces or other hazardous
conditions with the platform raised.
Do not use the machine as a crane.
Do not push the machine or other objects with the
platform.
Do not contact adjacent structures with the
platform.
Do not tie the platform to adjacent structures.
Do not place loads outside the platform perimeter.
The work station tray is considered part of the
platform.
Do not use the platform controls to free a platform
that is caught, snagged, or otherwise prevented
from normal motion by an adjacent structure. All
personnel must be removed from the platform
before attempting to free the platform using the
ground controls.
Do not push off or pull
toward any object outside
of the platform.
Maximum allowable
side force
Do not alter or disable the limit switches.
Do not alter or disable machine components that
in any way affect safety and stability.
Do not replace items critical to machine stability
with items of different weight or specification.
Do not use batteries that weigh less than the
original equipment. Batteries are used as
counterweight and are critical to machine stability.
Each battery must weigh a minimum of
62 lbs/28 kg.
Do not modify or alter a mobile elevating work
platform without prior written permission from the
manufacturer. Mounting attachments for holding
tools or other materials onto the platform,
toeboards, or guard rail system can increase the
weight in the platform and the surface area of the
platform or the load.
Do not place or attach fixed
or overhanging loads to
any part of this machine.
Do not place ladders or
scaffolds in the platform or
against any part of this
machine.
Do not transport tools and
materials unless they are
evenly distributed and can
be safely handled by
person(s) in the platform.

Sixth Edition • First Printing Operator's Manual
Work Area Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 17
Do not use the machine on
a moving or mobile surface
or vehicle.
Be sure all tires are in good
condition, castle nuts are
properly tightened and
cotter pins are properly
installed.
Crushing Hazard
Keep hands and limbs out of mast.
Do not work under the platform or mast without the
battery cover raised.
Use common sense and planning when operating
the machine with the controller from the ground.
Maintain safe distances between the operator, the
machine and fixed objects.
Operation on Slopes Hazards
Do not drive the machine on a slope that exceeds
the slope and side slope rating of the machine.
Slope rating applies to machines in the stowed
position.
Maximum slope rating, stowed
position
Maximum side slope rating, stowed
position
Note: Slope rating is subject to ground conditions
with one person in the platform and adequate
traction. Additional platform weight may reduce
slope rating. See Driving on a Slope in the
Operating Instructions section.
Fall Hazards
The guard rail system provides fall protection. If
occupant(s) of the platform are required to wear
personal fall protection equipment (PFPE) due to
job site or employer rules, PFPE and its use shall
be in accordance with the PFPE manufacturer’s
instructions and applicable governmental
requirements. Use approved lanyard attachment
point provided.
Keep the platform floor clear of debris.
Close the entry gate before operating.
Do not sit, stand, or climb
on the platform guard
rails. Maintain a firm
footing on the platform
floor at all times.
Do not climb down from
the platform when raised.
Do not enter or exit the
platform unless the
machine is in the stowed
position.

Operator's Manual Sixth Edition • First Printing
Work Area Safety
18 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Collision Hazards
Be aware of limited sight
distance and blind spots
when driving or operating.
Be aware of extended platform position when
moving the machine.
The machine must be on a level surface and
wheels chocked or secured before releasing the
brakes.
Operators must comply with employer, job site,
and governmental rules regarding use of personal
protective equipment.
Check the work area for
overhead obstructions or
other possible hazards.
Be aware of crushing
hazards when grasping
the platform guard rail.
Do not lower the platform
unless the area below is
clear of personnel and
obstructions.
Limit travel speed
according to the condition
of the ground surface,
congestion, slope,
location of personnel, and
any other factors which
may cause collision.
Observe and use color-coded direction arrows on
the platform controls and the platform decal plate
for drive and steer functions.
Do not operate a machine in the path of any crane
or moving overhead machinery unless the controls
of the crane have been locked out and/or
precautions have been taken to prevent any
potential collision.
No stunt driving or horseplay while operating a
machine.

Sixth Edition • First Printing Operator's Manual
Work Area Safety
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 19
Bodily Injury Hazard
Do not operate the machine with a hydraulic oil or
air leak. An air leak or hydraulic leak can penetrate
and/or burn skin.
Improper contact with components under any
cover will cause serious injury. Only trained
maintenance personnel should access
compartments. Access by the operator is only
advised when performing a pre-operation
inspection. All compartments must remain closed
and secured during operation.
Explosion and Fire Hazards
Do not operate the machine or charge the battery
in hazardous locations or locations where
potentially flammable or explosive gases or
particles may be present.
Damaged Machine Hazards
Do not use a damaged or malfunctioning machine.
Conduct a thorough pre-operation inspection of
the machine and test all functions before each
work shift. Immediately tag and remove from
service a damaged or malfunctioning machine.
Be sure all maintenance has been performed as
specified in this manual and the appropriate Genie
service manual.
Be sure all decals are in place and legible.
Be sure the operator's, safety, and responsibilities
manuals are complete, legible, and in the storage
container located on the machine.
Component Damage Hazards
Do not use any battery charger greater than 24V
to charge the batteries.
Do not use the machine as a ground for welding.

Operator's Manual Sixth Edition • First Printing
Work Area Safety
20 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Battery Safety
Burn Hazards
Batteries contain acid.
Always wear protective
clothing and eye wear when
working with batteries.
Avoid spilling or contacting
battery acid. Neutralize
battery acid spills with baking
soda and water.
Do not expose the batteries or the charger to
water or rain during charging.
Explosion Hazards
Keep sparks, flames, and
lighted tobacco away from
batteries. Batteries emit
explosive gas.
The battery tray may remain
open during the entire
charging cycle.
Do not contact the battery
terminals or the cable
clamps with tools that may
cause sparks.
Component Damage Hazard
Do not use any battery charger greater than 24V
to charge the batteries.
Electrocution/Burn Hazards
Connect the battery charger to a
grounded, AC 3-wire electrical
outlet only.
Inspect daily for damaged cords,
cables and wires. Replace
damaged items before operating.
Avoid electrical shock from contact with battery
terminals. Remove all rings, watches and other
jewelry.
Tip-over Hazard
Do not use batteries that weigh less than the
original equipment. Batteries are used as
counterweight and are critical to machine stability.
Each battery must weigh a minimum of
62 lbs/28 kg.
Lifting Hazard
Use the appropriate number of people and proper
lifting techniques when lifting batteries.
Lockout After Each Use
1 Select a safe parking location—firm level
surface, clear of obstruction and traffic.
2 Lower the platform.
3 Turn the key switch to the off position and
remove the key to secure from unauthorized
use.
4 Charge the batteries.

Sixth Edition • First Printing Operator's Manual
Legend
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 21
Legend
1 Pothole guard
2 Non-steer tire
3 Auxiliary lowering valve
4 Transport tie-down
5 Forklift pockets
6 Battery charger display
7 Covers
8 Hydraulic oil level indicator
9 Ground controls
10 Mast
11 Brake release pump knob
(under covers)
12 Platform controls
13 Manual storage container
14 Lanyard anchorage point
15 Tool Tray
16 GFCI outlet
17 Battery compartment cover
18 Battery cover latch
19 Steer tire
20 Platform extension release
pedal
21 Platform extension entry gate

Operator's Manual Sixth Edition • First Printing
Controls
22 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Controls
The ground control station is to be used as a means to raise the platform for function tests and for storage
purposes. The ground control station can be used in the event of an emergency to rescue an
incapacitated person in the platform.
Ground Control Panel
1 7A breaker for electrical circuits
2 Red Emergency Stop button
Push in the red Emergency Stop button to the off
position to stop all functions. Pull out the red
Emergency Stop button to the on position to
operate the machine.
3 Menu down button
4 Menu enter button
5 Platform up button
6 Platform down button
7 Lift function enable button
Press and hold this button to activate the lift
function.
8 Menu escape button
9 Menu up button
10 LCD diagnostic readout
11 Key switch for platform/off/ground selection
Turn the key switch to the platform position and
the platform controls will operate. Turn the key
switch to the off position and the machine will be
off. Turn the key switch to the ground position
and the ground controls will operate.
12 Tech Pro Link Connector

Sixth Edition • First Printing Operator's Manual
Controls
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 23
Platform Control Panel
1 Red Emergency Stop button
Push in the red Emergency Stop button to the
off position to stop all functions. Pull out the
red Emergency Stop button to the on position
to operate the machine.
2 Lift function button
Push this button to activate the lift
function.
Press the horn button and the horn
will sound. Release the horn
button and the horn will not sound.
4 Drive speed select button
Press this button to activate the
slow drive function. The indicator
light will be on when slow drive is
selected.
5 Proportional control handle and function
enable switch for drive, steer, and lift functions
Lift function: Press and hold the function
enable switch to enable the lift function on the
platform control handle. Move the control
handle in the direction indicated by the blue
arrow and the platform will raise. Move the
control handle in the direction indicated by the
yellow arrow and the platform will lower. The
descent alarm should sound while the platform
is lowering.
Drive function: Press and hold the function
enable switch to enable the drive function on
the platform control handle. Move the control
handle in the direction indicated by the blue
arrow on the control panel and the machine
will move in the direction that the blue arrow
points. Move the control handle in the direction
indicated by the yellow arrow on the control
panel and the machine will move in the
direction that the yellow arrow points.

Operator's Manual Sixth Edition • First Printing
Controls
24 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
6 Thumb rocker switch for steer function
Press the left side of the thumb
rocker and the machine will turn in
the direction the blue triangle
points on the platform control
panel.
Press the right side of the thumb
rocker and the machine will turn in
the direction the yellow triangle
points on the platform control
panel.
7 LED diagnostic readout, battery charge
indicator and lift/drive mode indicator
8 Drive function button
Push this button to activate the
drive function.
Press this button for indoor use
Note: Selecting indoor use permits
elevating to maximum indoor
platform height. Refer to
specification pages.
Press this button for outdoor use
Note: Selecting outdoor use
permits elevating to maximum
outdoor platform height. Refer to
specification pages.

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 25
Inspections
Do Not Operate Unless:
You learn and practice the principles of safe
machine operation contained in this operator’s
manual.
1 Avoid hazardous situations.
2 Always perform a pre-operation
inspection.
Know and understand the pre-operation
inspection before going on to the next
section.
3 Always perform function tests prior to use.
4 Inspect the workplace.
5 Only use the machine as it was intended.
Pre-operation Inspection
Fundamentals
It is the responsibility of the operator to perform a
pre-operation inspection and routine maintenance.
The pre-operation inspection is a visual inspection
performed by the operator prior to each work shift.
The inspection is designed to discover if anything
is apparently wrong with a machine before the
operator performs the function tests.
The pre-operation inspection also serves to
determine if routine maintenance procedures are
required. Only routine maintenance items specified
in this manual may be performed by the operator.
Refer to the list on the next page and check each
of the items.
If damage or any unauthorized variation from
factory delivered condition is discovered, the
machine must be tagged and removed from
service.
Repairs to the machine may only be made by a
qualified service technician, according to the
manufacturer’s specifications. After repairs are
completed, the operator must perform a preoperation inspection again before going on to the
function tests.
Scheduled maintenance inspections shall be
performed by qualified service technicians,
according to the manufacturer’s specifications and
the requirements listed in the responsibilities
manual.

Operator's Manual Sixth Edition • First Printing
Inspections
26 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Pre-operation Inspection
Be sure that the operator’s, safety, and
responsibilities manuals are complete, legible
and in the storage container located in the
platform.
Be sure that all decals are legible and in place.
See Inspections section.
Check for hydraulic oil leaks and proper oil
level. Add oil if needed. See Maintenance
section.
Check for battery fluid leaks and proper fluid
level. Add distilled water if needed. See
Maintenance section.
Check the following components or areas for
damage, improperly installed, or missing parts and
unauthorized modifications:
Electrical components, wiring, and
electrical cables
Hydraulic power unit, reservoir, hoses,
fittings, cylinders and manifolds
Battery pack and connections
Drive motors
Tires and wheels
Ground strap
Limit switches, alarms and horn
Beacons (if equipped)
Nuts, bolts and other fasteners
Platform entry mid-rail or gate
Sequencing cables and pulleys
Wear pads
Pothole guards
Lanyard anchorage points
Platform extension (if equipped)
Work trays (if equipped)
Brake release components
Battery cover
Mast columns and counterweight
Platform control joystick
Platform overload components
Check entire machine for:
Cracks in welds or structural components
Dents or damage to machine
Excessive rust, corrosion or oxidation
Verify that all structural and other critical
components are present and all associated
fasteners and pins are in place and properly
tightened.
Note: If the platform must be raised to inspect the
machine, make sure that the battery cover is in
place to prevent the mast sections and platform
from coming down. See Operating Instructions
section.

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 27
Do Not Operate Unless:
You learn and practice the principles of safe
machine operation contained in this operator’s
manual.
1 Avoid hazardous situations.
2 Always perform a pre-operation inspection.
3 Always perform function tests prior to
use.
Know and understand the function tests
before going on to the next section.
4 Inspect the workplace.
5 Only use the machine as it was intended.
Function Test Fundamentals
The function tests are designed to discover any
malfunctions before the machine is put into
service. The operator must follow the step-by-step
instructions to test all machine functions.
A malfunctioning machine must never be used. If
malfunctions are discovered, the machine must be
tagged and removed from service. Repairs to the
machine may only be made by a qualified service
technician, according to the manufacturer’s
specifications.
After repairs are completed, the operator must
perform a pre-operation inspection and function
tests again before putting the machine into
service.

Operator's Manual Sixth Edition • First Printing
Inspections
28 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
At the Ground Controls
1 Select a test area that is firm, level and free of
hazards.
2 Be sure the batteries are connected.
3 Pull out the platform and ground red
Emergency Stop button to the on position.
4 Turn the key switch to ground control.
5 Observe the diagnostic LED readout on the
platform controls.
Result: The LED should look like the picture
below.
6 Observe the diagnostic LCD readout on the
ground controls.
Result: The LCD should look like the picture
below.
Test Emergency Stop
7 Push in the ground red Emergency Stop
button to the off position.
Result: No functions should operate.
8 Pull out the red Emergency Stop button to the
on position.
Test the Up/Down Functions
The audible warnings on this machine and the
standard horn all come from the same central
alarm. The horn is a constant tone. The descent
alarm sounds at 60 beeps per minute. The alarm
sounds at 180 beeps per minute when the pothole
guards have not deployed and when the machine
is not level. An optional automotive-style horn is
also available.
9 Do not press the lift function enable button.
10 Press the platform up or platform down button.
Result: The lift function should not operate.
11 Do not press the platform up or platform down
buttons.
12 Press the lift function enable button.
Result: The lift function should not operate.
13 Press and hold the lift function enable button,
and press the platform up button.
Result: The lift function should not operate.
14 Press the Enter button to cycle between indoor
and outdoor area of operation.
15 Select the outdoor area of operation.
16 Press and hold the lift function enable button,
and press the platform up button.
Result: The platform should raise.
17 Press and hold the lift function enable button,
and press the platform down button.
Result: The platform should lower.The descent
alarm should sound while the platform is
lowering.

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Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 29
Test Auxiliary Lowering
18 Activate the up function by pressing the lift
enable button and platform up button, and
raise the platform approximately 2 ft. / 60 cm.
19 Pull the auxiliary lowering knob located at the
base of the machine below the mast.
Result: The platform should lower. The
descent alarm will not sound.
Test the Tilt Sensor Operation
20 Press the ground control down button
(button 3)
Result: The ground control LCD screen will
display the status of the tilt sensor. The X and
Y values (pitch and roll) will be displayed.
21 Turn the key switch to platform control.
At the Platform Controls
Test Emergency Stop
22 Push in the platform red Emergency Stop
button to the off position.
Result: No functions should operate.
Test the Horn
23 Pull out the red Emergency Stop button to the
on position.
24 Press the horn button.
Result: The platform alarm, chassis alarm, and
automotive horn (if equipped) should sound.
Test the Function Enable Switch and the
Up/Down Functions
25 Press the outdoor use button.
Result: The outdoor use button should
illuminate.
26 Do not hold the function enable switch on the
control handle.
27 Slowly move the control handle in the direction
indicated by the blue arrow, then in the
direction indicated by the yellow arrow.
Result: No functions should operate.
28 Press the lift function button.
29 Wait seven seconds for the lift function to time
out.
30 Slowly move the control handle in the direction
indicated by the blue arrow, then in the
direction indicated by the yellow arrow.
Result: The lift function should not operate.
31 Press the lift function button.
32 Press and hold the function enable switch on
the control handle. Slowly move the control
handle in the direction indicated by the blue
arrow.
Result: The platform should raise. The pothole
guards should deploy.
33 Release the control handle.
Result: The platform should stop raising.
34 Press and hold the function enable switch on
the control handle. Slowly move the control
handle in the direction indicated by the yellow
arrow.
Result: The platform should lower. The
descent alarm should sound while the platform
is lowering.

Operator's Manual Sixth Edition • First Printing
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30 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Test the Outdoor Use Button
35 Do not press and hold the function enable
switch on control handle.
36 Press the outdoor use button.
Result: The LED under the outdoor button will
illuminate.
37 Press the lift function enable button.
38 Press and hold the function enable switch on
the control handle. Slowly move the control
handle in the direction indicated by the blue
arrow.
GR-12: Result: The platform should raise to
9 ft 1 in/2.76 m and stop. The alarm should
sound. The platform controls LED readout
should display OHL.
GR-15: Result: The platform should raise to
11 ft 1 in/3.37 m and stop. The alarm should
sound. The platform controls LED readout
should display OHL.
GR-20: Result: The platform should raise to
15 ft 6 in/4.72 m and stop. The alarm should
sound. The platform controls LED readout
should display OHL.
Test the Drive Function Button
39 Press the drive function button.
40 Wait seven seconds for the drive function to
time out. Slowly move the control handle in the
direction indicated by the blue arrow, then in
the direction indicated by the yellow arrow.
Result: No functions should operate.
Test the Steering
Note: When performing the steer and drive
function tests, stand in the platform facing the
steer end of the machine.
41 Press the drive function button.
42 Press and hold the function enable switch on
the control handle.
43 Press the thumb rocker switch on top of the
control handle in the direction indicated by the
blue triangle on the control panel.
Result: The steer wheels should turn in the
direction indicated by the blue triangle.
44 Press the thumb rocker switch on top of the
control handle in the direction indicated by the
yellow triangle, on the control panel.
Result: The steer wheels should turn in the
direction indicated by the yellow triangle.

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 31
Test Drive and Braking
45 Press the drive function button.
46 Press and hold the function enable switch on
the control handle.
47 Slowly move the control handle in the direction
indicated by the blue arrow on the control
panel until the machine begins to move, then
return the control handle to the center position.
Result: The machine should move in the
direction that the blue arrow points on the
control panel, then come to an abrupt stop
when the control handle is returned to the
center position.
48 Slowly move the control handle in the direction
indicated by the yellow arrow on the control
panel until the machine begins to move, then
return the control handle to the center position.
Result: The machine should move in the
direction that the yellow arrow points on the
control panel, then come to an abrupt stop
when the control handle is returned to the
center position.
Note: The brakes must be able to hold the
machine on any slope it is able to climb.
Test Drive Tilt Cutout
Note: Perform this test from the ground with the
platform controller. Do not stand in the platform.
49 Fully lower the platform.
50 Drive the machine onto a slope where the
chassis angle is greater than 1.5° side to side.
51 Raise the platform to approximately
7 ft/2.13 m.
Result: The platform should stop and the tilt
alarm will sound at 180 beeps per minute. The
platform controls LED readout should display
LL and the ground controls LCD should
display LL: Machine Tilted.
52 Press the drive function button.
53 Press and hold the function enable switch on
the control handle.
54 Move the control handle in the direction
indicated by the blue arrow, then move the
control handle in the direction indicated by the
yellow arrow.
Result: The drive function should not work in
either direction.
55 Fully lower the platform.
56 Drive the machine.
Result: The machine should drive.
57 Return to level ground and raise the platform
in excess of approximately 7 ft/2.13 m.

Operator's Manual Sixth Edition • First Printing
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32 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
58 Drive the machine onto a slope where the
pitch angle is greater than 1.5° side to side.
Result: The machine should stop once the
machine reaches 1.5° of chassis tilt and the tilt
alarm will sound at 180 beeps per minute. The
platform controls LED readout should display
LL and the ground controls LCD should
display LL: Machine Tilted
59 Return to level ground and fully lower the
platform.
60 Drive the machine onto a slope where the
chassis angle is greater than 3° front to back.
61 Raise the platform to approximately
7 ft/2.13 m.
Result: The platform should stop and the tilt
alarm will sound at 180 beeps per minute. The
platform controls LED readout should display
LL and the ground controls LCD should
display LL: Machine Tilted.
62 Press the drive function button.
63 Press and hold the function enable switch on
the control handle.
64 Move the control handle in the direction
indicated by the blue arrow, then move the
control handle in the direction indicated by the
yellow arrow.
Result: The drive function should not work in
either direction.
65 Fully lower the platform.
66 Drive the machine.
Result: The machine should drive.
67 Return to level ground and raise the platform
in excess of approximately 7 ft/2.13 m.
68 Drive the machine onto a slope where the
pitch angle is greater than 3° front to back.
Result: The machine should stop once the
machine reaches 3° of chassis tilt and the tilt
alarm will sound at 180 beeps per minute. The
platform controls LED readout should display
LL and the ground controls LCD should
display LL: Machine Tilted
69 Fully lower the platform and return to level
ground.
Test Elevated Drive Speed
70 Raise the platform approximately 4 ft / 1.2 m
from the ground.
71 Press the drive function button.
72 Press and hold the function enable switch on
the control handle.Slowly move the control
handle to full drive position.
Result: The maximum achievable drive speed
with the platform raised should not exceed
0.72 ft / 22 cm per second.
If the drive speed with the platform raised exceeds
0.72 ft / 22 cm per second, immediately tag and
remove the machine from service.

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 33
Test the Pothole Guards
Note: The pothole guards should automatically
deploy when the platform is raised. The pothole
guards activate limit switches that allow the
machine to continue to function. If the pothole
guards do not deploy, an alarm sounds and the
machine will not drive or steer.
73 Raise the platform.
Result: When the platform is raised
approximately 4 ft / 1.2 m from the ground, the
pothole guards should deploy.
74 Press on the pothole guards on one side, and
then the other.
Result: The pothole guards should not move.
75 Lower the platform.
Result: The pothole guards should return to
the stowed position.
76 Place a 2x4 or similar piece of wood under a
pothole guard.
77 Raise the platform.
Result: Before the platform is raised
approximately 7 ft / 2.1 m from the ground, an
alarm should sound. The platform controls
LED readout should display PHS and the
ground controls LCD should display PHS:
Pothole Guard Stuck.
78 Press the drive function button.
79 Press and hold the function enable switch on
the control handle.
80 Slowly move the control handle in the direction
indicated by the blue arrow, then in the
direction indicated by the yellow arrow.
Result: The machine should not move forward
or backward.
81 Press the drive function button.
82 Press and hold the function enable switch on
the control handle.
83 Press the thumb rocker switch on top of the
control handle in the direction indicated by the
blue and yellow triangles on the control panel.
Result: The steer wheels should not turn left or
right.
84 Fully lower the platform.
85 Remove the 2x4 or similar piece of wood.

Operator's Manual Sixth Edition • First Printing
Inspections
34 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Do Not Operate Unless:
You learn and practice the principles of safe
machine operation contained in this operator’s
manual.
1 Avoid hazardous situations.
2 Always perform a pre-operation inspection.
3 Always perform function tests prior to use.
4 Inspect the workplace.
Know and understand the workplace
inspection before going on to the next
section.
5 Only use the machine as it was intended.
Workplace Inspection
Fundamentals
The workplace inspection helps the operator
determine if the workplace is suitable for safe
machine operation. It should be performed by the
operator prior to moving the machine to the
workplace.
It is the operator’s responsibility to read and
remember the workplace hazards, then watch for
and avoid them while moving, setting up, and
operating the machine.
Workplace Inspection Checklist
Be aware of and avoid the following hazardous
situations:
drop-offs or holes
bumps, floor obstructions, or debris
sloped surfaces
unstable or slippery surfaces
overhead obstructions and high voltage
conductors
hazardous locations
inadequate surface support to withstand all
load forces imposed by the machine
wind and weather conditions
the presence of unauthorized personnel
other possible unsafe conditions

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 35
Inspection for Decals with Words
Determine whether the decals on your machine
have words or symbols. Use the appropriate
inspection to verify that all decals are legible and
in place.
Part No. Decal Description
28174 Label – Power to Platform, 230V*
28235 Label – Power to Platform, 115V*
28236 Warning – Improper Operation
28373 Label – Forklift Pocket
31508 Danger – Electrocution Hazard
31788 Danger – Explosion/Burn Hazard
38122 Label – Manual Storage
43658 Label – Power to Charger, 230V*
44736 Danger – Tip-over Hazard, Tilt Alarm
44980 Label – Power to Charger, 115V*
52475 Label – Transport Tie-down
52865 Warning – Annual Inspection Record
72086 Label – Lifting Point
72159 Danger – Tip-over Hazard, Batteries
72188 Label – Directional Arrows
72832 Danger – Do Not Alter Limit Switch
72970 Instructions – Battery Charger
Operation
82366 Label – Chevron Rando*
82836 Label – Auxiliary Lowering
82975 Warning – Collision Hazard
97815 Label – Lower Mid-rail*
114325 Instructions – Battery Connection
Diagram
133013 Danger – Electrocution Hazard
133092 Danger – Crushing Hazard, Use Safety
Chock
133586 Instructions – Operation, Ground
Control
137605 Label – Emergency Stop, Platform
Control
137656 Label – Drive/Steer Direction,
Platform Control
220283 Warning – Unauthorized Use Hazard*
1263543 Warning – Compartment Access
Part No. Decal Description
1270489 Label – Wheel Load, GR, GRC
1272242 Label – Machine Registration/Owner
Transfer
1280819 Label – Warning, Prop 65
1281175 Label – Lanyard Anchorage Point, Fall
Restrained
1283228 Label – GCON, GR, Tech Pro
1283810 Label – Platform Control Panel
1283878 Label – Tech Pro Link
1293165 Danger – Tip-over, Crush Hazard
1293324 Label – ICES-2/CAN-2 Compliance
1294398 Label – ANSI/CSA Compliant
1294635 Label – Platform Overload LED
Indicator Light
1296034 Label – Smartlink Dual Zone
1296295 Label – Fault Codes
1296619 Label – Maximum Capacity, 350 lbs,
Side Force 45 lbs*
1296621 Label – Maximum Capacity, 500 lbs,
Side Force 45 lbs*
1296821 Decal – Warning, Tool Box
1297735 Label – Transport Diagram
T107029 Danger/Instructions – Brake Release
Safety and Operation
T107894 Label – Tire Specifications
* These decals are model, option or
configuration specific.

Operator's Manual Sixth Edition • First Printing
Inspections
36 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT

Sixth Edition • First Printing Operator's Manual
Inspections
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 37
Inspection for Decals with
Symbols
Determine whether the decals on your machine
have words or symbols. Use the appropriate
inspection to verify that all decals are legible and
in place.
Part No. Decal Description
28174 Label – Power to Platform, 230V*
28235 Label – Power to Platform, 115V*
43658 Label – Power to Charger, 230V*
44980 Label – Power to Charger, 115V*
52475 Label – Transport Tie-down
72086 Label – Lifting Point
72188 Label – Directional Arrows
82481 Label – Battery/Charger Safety
82487 Label – Read the Manual
82495 Label – Brake Release Safety and
Operating Instructions
82614 Warning – Collision Hazard
82666 Label – Forklift Pocket
82836 Label – Auxiliary Lowering
97815 Label – Lower Mid-rail*
97899 Label – Use Safety Chock
114334 Label – Electrocution Hazard, Plug
114338 Label – Tip-over Hazard, Tilt Alarm
133015 Danger – Electrocution hazard
133146 Danger – Tip-over Hazard, Batteries
133147 Label – Tip-over Hazard, Limit Switch
137605 Label – Emergency Stop, Platform
Control
137656 Label – Drive/Steer Direction,
Platform Control
1263542 Label – Compartment Access
1270489 Label – Wheel Load, GR, GRC
1272242 Label – Machine Registration/Owner
Transfer
1281175 Label – Lanyard Anchorage Point, Fall
Restrained
1283228 Label – GCON, GR, Tech Pro
1283810 Label – Platform Control Panel
1283878 Label – Tech Pro Link
Part No. Decal Description
1293166 Danger, Warning – Tip-over, Crush
Hazard
1294398 Label – ANSI/CSA Compliant
1294688 Label – Platform Overload LED
Indicator Light
1296034 Label – Smartlink Dual Zone
1296620 Danger – Max. Capacity, Side Force,
GR*
1296622 Danger – Max. Capacity, Side Force,
GR*
1297735 Label – Transport Diagram
1298467 Label – Read the Manual
* These decals are model, option or
configuration specific.

Operator's Manual Sixth Edition • First Printing
Inspections
38 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT

Sixth Edition • First Printing Operator's Manual
Operating Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 39
Operating Instructions
Do Not Operate Unless:
You learn and practice the principles of safe
machine operation contained in this operator’s
manual.
1 Avoid hazardous situations.
2 Always perform a pre-operation inspection.
3 Always perform function tests prior to use.
4 Inspect the workplace.
5 Only use the machine as it was
intended.
Fundamentals
The Operating Instructions section provides
instructions for each aspect of machine operation.
It is the operator’s responsibility to follow all the
safety rules and instructions in the operator’s,
safety, and responsibilities manuals.
Using the machine for anything other than lifting
personnel, along with their tools and materials, to
an aerial work site is unsafe and dangerous.
Only trained and authorized personnel should be
permitted to operate a machine. If more than one
operator is expected to use a machine at different
times in the same work shift, they must all be
qualified operators and are all expected to follow
all safety rules and instructions in the operator’s,
safety, and responsibilities manuals. That means
every new operator should perform a preoperation inspection, function tests, and a
workplace inspection before using the machine.

Operator's Manual Sixth Edition • First Printing
Operating Instructions
40 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Emergency Stop
Push in the red Emergency Stop button to the off
position at the ground controls or the platform
controls to stop all functions.
Repair any function that operates when either red
Emergency Stop button is pushed in.
Auxiliary Lowering
Pull the auxiliary lowering knob to
lower the platform.
Operation from Ground
1 Be sure the battery pack is connected before
operating the machine.
2 Turn the key switch to ground control.
3 Pull out both ground and platform red
Emergency Stop buttons to the on position.
To Position Platform
1 At the control panel, press Enter button to
cycle between indoor and outdoor area of
operations.
Note: Area of operation can only be changed when
the machine is in the stowed position.
2 Press and hold the lift function enable.
3 Press the platform up or down button.
Operation from Platform
1 Be sure the battery pack is connected before
operating the machine.
2 Turn the key switch to platform control.
3 Pull out both ground and platform red
Emergency Stop buttons to the on position.
To Position Platform
1 Press the Indoor or
Outdoor use button.
Note: Area of operation can
only be changed when the
machine is in the stowed
position.
2 Press the lift function button. On the
LED screen, a circle below the lift
function symbol will turn on.
If the control handle is not moved within seven
seconds of pushing the lift function button, the
circle below the lift function symbol will turn off and
lift function will not operate. Press the lift function
button again.
3 Press and hold the function enable switch on
the control handle.
4 Move the control handle in the direction
indicated by the markings on the control panel.

Sixth Edition • First Printing Operator's Manual
Operating Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 41
To Steer
1 Press the drive function button. On the LED
screen, a circle below the drive function
symbol will turn on.
If the control handle is not moved within seven
seconds of pushing the drive function button, the
circle below the drive function symbol will turn off
and drive function will not operate. Press the drive
function button again.
2 Turn the steer wheels with the
thumb rocker switch located on
the top of the control handle.
To Drive
1 Press the drive function button. On the LED
screen, a circle below the drive function
symbol will turn on.
If the control handle is not moved within seven
seconds of pushing the drive function button, the
circle below the drive function symbol will turn off
and drive function will not operate. Press the drive
function button again.
2 Press and hold the function enable switch on
the control handle.
3 Increase speed: Slowly move the control
handle off center.
Decrease speed: Slowly move the control
handle toward center.
Stop: Return the control handle to center or
release the function enable switch.
Use the color-coded direction arrows on the
platform controls and on the platform to identify the
direction the machine will travel.
Machine travel speed is restricted when the
platform is raised.
Battery condition will affect machine performance.
Machine drive speed and function speed will drop
when the battery level indicator is flashing.
To select drive speed
The drive controls can operate in two different
drive speed modes. When the drive speed button
light is on, slow drive speed mode is active. When
the button light is off, fast drive speed mode is
active.
Press the drive speed button to select
the desired drive speed.
Note: When the platform is elevated,
the drive speed button light is always
on, indicating elevated drive speed.

Operator's Manual Sixth Edition • First Printing
Operating Instructions
42 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Driving on a slope
Determine the slope and side slope ratings for the
machine and determine the slope grade.
Maximum slope rating,
stowed position:
Maximum side slope
rating, stowed position:
Note: Slope rating is subject to ground conditions
with one person in the platform and adequate
traction. Additional platform weight may reduce
slope rating.
To determine the slope grade:
Measure the slope with a digital inclinometer OR
use the following procedure.
You will need:
carpenter’s level
straight piece of wood, at least 3 feet/1 m long
tape measure
Lay the piece of wood on the slope.
At the downhill end, lay the level on the top edge
of the piece of wood and lift the end until the piece
of wood is level.
While holding the piece of wood level, measure
the vertical distance from the bottom of the piece
of wood to the ground.
Divide the tape measure distance (rise) by the
length of the piece of wood (run) and multiply by
100.
Example:
Piece of wood = 144 inches (3.6 m)
Run = 144 inches (3.6 m)
Rise = 12 inches (0.3 m)
12 in ÷ 144 in = 0.083 x 100 = 8.3% grade
0.3 m ÷ 3.6 m = 0.083 x 100 = 8.3% grade
If the slope exceeds the maximum slope or side
slope rating, then the machine must be winched or
transported up or down the slope. See Transport
and Lifting section.

Sixth Edition • First Printing Operator's Manual
Operating Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 43
Operational indicator codes
If the platform controls LED or ground controls
LCD diagnostic readout displays an operational
indicator code such as LL, the fault condition must
repaired or removed before resuming machine
operation. Push in and pull out the red Emergency
Stop button to reset the system.
Operational Indicator Codes
For further information, please consult the
appropriate Genie Service Manual. A code and a
description of a code can also be viewed at the
ground controls LCD display.
Platform Overload
If the platform controls LED diagnostic readout
displays a flashing OL and the ground controls
LCD diagnostic readout displays OL: Platform
Overloaded, the platform is overloaded and no
functions will operate. An alarm will sound.
1 Push in the red Emergency Stop button to the
off position.
2 Remove weight from the platform.
3 Pull out the red Emergency Stop button to the
on position.
When the platform is being raised or lowered, a
self-check function will be performed near
maximum height. The machine may stop and an
alarm may sound. If the machine is not
overloaded, normal operation will resume.
Overload Recovery
If the ground controls LCD diagnostic readout
displays Overload Recovery, the auxiliary lowering
system has been used while the platform was
overloaded. For information on how to reset the
message, please consult the appropriate Genie
Service Manual.

Operator's Manual Sixth Edition • First Printing
Operating Instructions
44 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Tilt Sensor Activation Settings
Chassis Angle (side to side)
Chassis Angle (front to back)
If the tilt alarm sounds while
raising the platform, lower the
platform and move the machine
to a firm, level surface. If the tilt
alarm sounds when the platform
is raised, use extreme caution to
lower the platform.
When the platform controls LED
readout displays LL, the ground
controls LCD displays LL:
Machine Tilted, and the tilt
alarm sounds at 180 beeps per
minute, the following functions
are affected: drive, steer, and
elevate functions are disabled.
Return the machine to level
ground to restore lift functions.
Operation from Ground with Controller
Maintain safe distances between the operator,
machine and fixed objects.
Be aware of the direction the machine will travel
when using the controller.
Battery Level Indicator
Use the LED diagnostic readout to determine the
battery level.
Note: When a blinking LO code appears on the
platform controls LED display, the machine must
be taken out of service and charged, otherwise all
machine functions will be disabled.

Sixth Edition • First Printing Operator's Manual
Operating Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 45
To Extend and Retract Platform
(if equipped)
1 Step on the platform extension release pedal.
2 Grasp the platform guard rails carefully and
push to extend the platform.
3 Step on the platform extension release pedal
and pull the guard rails to retract the platform.
Lift Tools Work Tray Instructions
The Lift Tools Work Tray assembly consists of one
tray and a mounting bracket with hardware.
1 lift tool work tray
2 washer, flat, 3/8"
3 bolt, 3/8-16 x 2"
4 nut, nylock, 3/8-16
5 bolt, #10-24 x 0.50"
6 tool tray bracket
7 decal, warning

Operator's Manual Sixth Edition • First Printing
Operating Instructions
46 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Observe and Obey: Lift Tools
Work Tray Installation
Lift Tools Work Tray must be installed on the
inside of the platform.
Only one Lift Tools Work Tray can be used per
machine.
Mount Lift Tools Work Tray on the top of the
Platform Support near the mast only.
Be sure the Lift Tools Work Tray is secured to
the Platform Support.
Lift Tools Work Tray lanyard is for tools only.
Do not attach personal safety lanyard.
Lift Tools Work Tray Operation
1 Place the load so that it rests inside the Lift
Tools Work Tray.
The Lift Tools Work Tray assembly weighs
4 lbs / 1.8 kg.
Maximum capacity of Lift Tools Work Tray is
50 lbs / 23 kg.
Tip-over hazard. The weight of Lift Tools Work
Tray assembly and the load in the Lift Tools
Work Tray assembly will reduce the rated
platform capacity of the machine and must be
factored into the total platform load.
After Each Use
1 Select a safe parking location—firm level
surface, clear of obstruction and traffic.
2 Lower the platform.
3 Turn the key switch to the off position and
remove the key to secure from unauthorized
use.
4 Charge the batteries.

Sixth Edition • First Printing Operator's Manual
Operating Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 47
Battery and Charger Instructions
Observe and Obey:
Do not use an external charger or booster
battery.
Charge the battery in a well-ventilated area.
Use proper AC input voltage for charging as
indicated on the charger.
Use only a Genie authorized battery and
charger.
To Charge Battery
1 Be sure the batteries are connected before
charging the batteries.
2 The compartment may remain closed for the
entire charging cycle.
Maintenance-free batteries
1 Connect the battery charger to a grounded AC
circuit.
2 The charger will indicate when the battery is
fully charged.
Standard Batteries
1 Remove the battery vent caps and check the
battery acid level. If necessary, add only
enough distilled water to cover the plates. Do
not overfill prior to the charge cycle.
2 Replace the battery vent caps.
3 Connect the battery charger to a grounded AC
circuit.
4 The charger will indicate when the battery is
fully charged.
5 Check the battery acid level when the charging
cycle is complete. Replenish with distilled
water to the bottom of the fill tube. Do not
overfill.

Operator's Manual Sixth Edition • First Printing
Transport and Lifting Instructions
48 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Transport and Lifting Instructions
Observe and Obey:
Genie provides this securement information as
a recommendation. Drivers are solely
responsible for making sure machines are
properly secured and the correct trailer is
selected pursuant to US Department of
Transportation regulations, other localized
regulations, and their company policy.
Genie customers needing to containerize any
lift or Genie product should source a qualified
freight forwarder with expertise in preparing,
loading and securing construction and lifting
equipment for international shipment.
Only qualified mobile elevating work platform
operators should move the machine on or off
the truck.
The transport vehicle must be parked on a
level surface.
The transport vehicle must be secured to
prevent rolling while the machine is being
loaded.
Be sure the vehicle capacity, loading surfaces
and chains or straps are sufficient to withstand
the machine weight. Genie lifts are very heavy
relative to their size. See the serial label for
the machine weight. See the inspections
section for the serial label location.
The machine must be on a level surface or
secured before releasing the brakes.
Do not drive the machine on a slope that
exceeds the uphill, downhill or side slope
rating. See Driving on a Slope in the Operating
Instructions section.
If the slope of the transport vehicle bed
exceeds the uphill or downhill maximum slope
rating, the machine must be loaded and
unloaded using a winch or forklift as described
in the brake release operation. See the
Specifications section for the slope ratings.

Sixth Edition • First Printing Operator's Manual
Transport and Lifting Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 49
Brake Release Operation
1 Chock the wheels to
prevent the machine from
rolling.
2 Be sure the winch line is properly secured to
the drive chassis tie points and the path is
clear of all obstructions.
3 Push in the black brake
release knob to open the
brake valve.
4 Pump the red brake release pump knob.
After the machine is loaded:
1 Chock the wheels to prevent the machine from
rolling.
2 Pull out the red Emergency Stop button at
both the ground and platform controls to the
on position, and turn the key switch to the
platform position.
3 Press the drive function button.
4 Press and hold the function enable switch on
the control handle. Move the control handle off
center and immediately release it to reset the
brakes.
5 Push the red Emergency stop button at both
the ground and platform controls to the off
position.
Towing the GR-12, the GR-15, and the GR-20 is
not recommended. If the machine must be towed,
do not exceed 2 mph / 3.2 km/h.

Operator's Manual Sixth Edition • First Printing
Transport and Lifting Instructions
50 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Securing to Truck or Trailer for
Transit
Always use the extension deck lock when the
machine is transported.
Turn the key switch to the off position and remove
the key before transporting.
Inspect the entire machine for loose or unsecured
items.
Use the tie-down points on the chassis for
anchoring down to the transport surface.
Use chains or straps of ample load capacity.
Use a minimum of 2 chains or straps.
Adjust the rigging to prevent damage to the
chains.

Sixth Edition • First Printing Operator's Manual
Transport and Lifting Instructions
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 51
Observe and Obey:
Only qualified riggers should rig and lift the
machine.
Only qualified forklift operators should lift the
machine with a forklift.
Be sure the crane capacity, loading surfaces
and straps or lines are sufficient to withstand
the machine weight. See the serial label for
the machine weight.
Lifting the Machine with a Forklift
Be sure the extension deck, controls and
component trays are secure. Remove all loose
items on the machine.
Fully lower the platform. The platform must remain
lowered during all loading and transport
procedures.
Use the forklift pockets located on both sides of
the chassis, below the covers.
Position the forklift forks in position with the forklift
pockets.
Drive forward to the full extent of the forks.
Raise the machine 6 in / 15 cm and then tilt the
forks back slightly to keep the machine secure.
Be sure the machine is level when lowering the
forks.
Lifting the machine from the side
can result in component
damage.

Operator's Manual Sixth Edition • First Printing
Transport and Lifting Instructions
52 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Loading the Machine With a
Crane
Fully lower the platform. Be sure the extension
deck, controls and component trays are secure.
Remove all loose items on the machine.
Use the lifting eye mounted on the rear mast
column.
Make sure the mast is fully lowered.
Inspect the entire machine and remove any loose
or unsecured items.
Adjust the rigging to prevent damage to the
machine and to keep the machine level.

Sixth Edition • First Printing Operator's Manual
Maintenance
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 53
Maintenance
Observe and Obey:
Only routine maintenance items specified in
this manual shall be performed by the
operator.
Scheduled maintenance inspections shall be
completed by qualified service technicians,
according to the manufacturer’s specifications
and the requirements specified in the
responsibilities manual.
Dispose of material in accordance with
governmental regulations.
Use only Genie approved replacement parts.
Maintenance Symbols Legend
The following symbols have been used in this
manual to help communicate the intent of the
instructions. When one or more of the symbols
appear at the beginning of a maintenance
procedure, it conveys the meaning below.
Indicates that tools will be required to
perform this procedure.
Indicates that new parts will be required to
perform this procedure.
Check the Hydraulic Oil Level
Maintaining the hydraulic oil at the proper level is
essential to machine operation. Improper hydraulic
oil levels can damage hydraulic components. Daily
checks allow the inspector to identify changes in
oil level that might indicate the presence of
hydraulic system problems.
1 Be sure that the machine is on a firm, level
surface, free of obstructions, with the platform
in the stowed position.
2 Visually inspect the oil level in the hydraulic oil
tank.
Result: The hydraulic oil level should be
between the ADD and FULL marks on the tank.
3 Add oil as needed. Do not overfill.
Hydraulic oil specifications
Chevron Rando HD equivalent

Operator's Manual Sixth Edition • First Printing
Maintenance
54 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Check the Batteries
Proper battery condition is essential to good
machine performance and operational safety.
Improper fluid levels or damaged cables and
connections can result in component damage and
hazardous conditions.
Electrocution hazard. Contact with hot or live
circuits may result in death or serious injury.
Remove all rings, watches and other jewelry.
Bodily injury hazard. Batteries contain acid.
Avoid spilling or contacting battery acid.
Neutralize battery acid spills with baking soda
and water.
Note: Perform this test after fully charging the
batteries.
1 Put on protective clothing and eye wear.
2 Be sure that the battery cable connections are
tight and free of corrosion.
3 Be sure that the battery hold-down brackets
are in place and secure.
Note: Adding terminal protectors and a corrosion
preventative sealant will help eliminate the
corrosion on the battery terminals and cables.
Scheduled Maintenance
Maintenance performed quarterly, annually and
every two years must be completed by a person
trained and qualified to perform maintenance on
this machine according to the procedures found in
the service manual for this machine.
Machines that have been out of service for more
than three months must receive the quarterly
inspection before they are put back into service.

Sixth Edition • First Printing Operator's Manual
Specifications
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 55
Specifications
Height, working maximum
indoor
Height, working maximum
outdoor
Height, platform maximum
indoor
Height, platform maximum
outdoor
Length, platform extended
(option)
Platform dimensions, all models (length x width)
Standard platform with
extension extended
Maximum capacity, standard
platform
Maximum wind speed, outdoors
Maximum wind speed, indoors
(Machine weights vary with option configurations. See
serial label for specific machine weight.)
Maximum hydraulic pressure
(functions)
10 x 3 x 1 in
25.4 x 7.6 x 2.5 cm
Sound pressure level at ground
workstation
Sound pressure level at platform
workstation
Vibration value does not exceed
2.5 m/s2
Maximum slope rating, stowed
position
Maximum side slope rating, stowed
position
Note: Slope rating is subject to ground conditions with
one person in the platform and adequate traction.
Additional platform weight may reduce slope rating.
Maximum allowable chassis inclination
Parallel to lift structure
Perpendicular to lift
structure
Floor loading information
Note: Floor loading information is approximate and
does not incorporate different option configurations. It
should be used only with adequate safety factors.
Continuous improvement of our products is a Genie
policy. Product specifications are subject to change
without notice or obligation.

Operator's Manual Sixth Edition • First Printing
Specifications
56 GR™-12 • GR™-15 • GR™-20 Part No. 1297723GT
Height, working maximum
indoor
Height, working maximum
outdoor
Height, platform maximum
indoor
Height, platform maximum
outdoor
Length, platform extended
(option)
Platform dimensions, all models (length x width)
Standard platform with
extension extended
Maximum capacity, standard
platform
Maximum wind speed,
outdoors
Maximum wind speed,
indoors
(Machine weights vary with option configurations. See
serial label for specific machine weight.)
Maximum
hydraulic pressure
(functions)
10 x 3 x 1 in
25.4 x 7.6 x 2.5 cm
Sound pressure level at ground
workstation
Sound pressure level at platform
workstation
Vibration value does not exceed
2.5 m/s2
Maximum slope rating, stowed
position
Maximum side slope rating,
stowed position
Note: Slope rating is subject to ground conditions with
one person in the platform and adequate traction.
Additional platform weight may reduce slope rating.
Maximum allowable chassis inclination
Parallel to lift structure
Perpendicular to lift structure
Floor loading information
Note: Floor loading information is approximate and
does not incorporate different option configurations. It
should be used only with adequate safety factors.
Continuous improvement of our products is a Genie
policy. Product specifications are subject to change
without notice or obligation.

Sixth Edition • First Printing Operator's Manual
Specifications
Part No. 1297723GT GR™-12 • GR™-15 • GR™-20 57
Height, working maximum indoor
Height, working maximum outdoor
Height, platform maximum indoor
Height, platform maximum outdoor
Length, platform extended
(option)
Platform dimensions, all models (length x width)
Standard platform with extension
extended
Maximum capacity, standard
platform
Maximum wind speed, outdoors
Maximum wind speed, indoors
(Machine weights vary with option configurations. See
serial label for specific machine weight.)
Maximum hydraulic
pressure (functions)
10 x 3 x 1 in
25.4 x 7.6 x 2.5 cm
Sound pressure level at ground workstation
Sound pressure level at platform
workstation
Vibration value does not exceed 2.5 m/s2
Maximum slope rating, stowed position
Maximum side slope rating, stowed
position
Note: Slope rating is subject to ground conditions with
one person in the platform and adequate traction.
Additional platform weight may reduce slope rating.
Maximum allowable chassis inclination
Parallel to lift structure
Perpendicular to lift
structure
Floor loading information
Note: Floor loading information is approximate and
does not incorporate different option configurations. It
should be used only with adequate safety factors.
Continuous improvement of our products is a Genie
policy. Product specifications are subject to change
without notice or obligation.
GR™-12 • GR™-
15 • GR™-20
Sixth Edition •
First Printing