Genie 4064, 4064H User Manual

TriloG™ 1500

Model 4064 and 4064H

GARAGE DOOR OPENER

OPERATION AND MAINTENANCE MANUAL

Includes INTELLICODE® 2 Remote Control. Safe-T-Beam® System must be installed to close door.

Homelink

For Answers and Assistance:

or visit www.geniecompany.com

WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece

SAVE THIS MANUAL FOR FUTURE REFERENCE.

INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER.

and Car2U® compatible.

1.800.354.3643

or sectional door.

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Genie, Genie logo, Intellicode and Safe-T-Beam are registered trademarks and TriloG is a trademark of GMI holdings, Inc., dba The Genie Company.

SAFETY INFORMATION

OVERVIEW OF POTENTIAL HAZARDS

READ THIS SAFETY INFORMATION

CONVENTIONS USED IN THESE INSTRUCTIONS

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest trained door system technician or visit our website.

The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different levels of hazard and special instructions.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION"

DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury. WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury. CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage. The word NOTE is used to indicate important steps to be followed or important considerations.

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Potential Hazard Effect Prevention

WARNING

Could result in

Death or Serious

Injury

WARNING

Could result in

Death or Serious

Injury

Keep people clear of opening while Door is moving.

Do NOT allow children to play with the Door Opener.

Do NOT operate a Door that jams or one that has a broken spring.

Turn OFF power before removing opener cover.

When replacing cover, make sure wires are NOT pinched or near moving parts.

Opener must be fully grounded.

WARNING

Could result in

Death or Serious

Injury

Do NOT try to remove, install, repair or adjust springs or anything to which door spring parts are fastened, such as, wood blocks, steel brackets, cables or other like items.

Installations, repairs and adjustments must be done by a trained door system technician using proper tools and instructions.

OPENER FEATURES

INTELLICODE® 2 Access Security System

A new generation superior encryption system that enhances the security of the door opener by continuously changing the access code each time the remote is used. The door opener responds to each new code only once. An access code copied from a working system and tried again will not control the door opener.

Wall Console, Series III

Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™, and Independent Light Control buttons.

and Car2U® compatible. Refer to the programming instructions on page 10 and then

follow the HomeLink® or Car2U® instructions in your car owner’s manual.

SAFETY FEATURES

Safe-T-Beam® (STB) Non-Contact Reversing System

Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything passes through the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code if an operational problem exists.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door within two seconds of contact with an object.

Automatic ForceGuard™ Control

Automatically sets the force required to fully open and close the door for maximum safety.

Watch Dog™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a closing door if a problem is detected.

Manual Emergency Release

Manually releases door from door opener. Used during a power failure or other emergency to allow manual opening and closing of door.

SmartSet™ Electronic Programming

Easily adjust the programming to reduce opening speed to a desired rate, vary limits and force, and program new remotes.

Automatic Lighting System

Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when door is activated and automatically turns OFF 4 minutes later.

Integrated Motion Detection (Not available on all models)

Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.

TABLE OF CONTENTS

Section ....................................................................................Page

Safety Information .................................................................................................... 2

Opener Features & Safety Features ................................................................... 3

Table of Contents .......................................................................................................4

Installation

Important Installation Instructions ........................................................5

1 Programming Limits & Force .............................................................6-7

Contact Reverse Test ........................................................................................... 8

2 Program IntelliCode® 2 Remote to Powerhead ............................9

Programming HomeLink®, Car2U®, IntelliCode® 1 remotes or wireless

keypads ................................................................................................................10

Reference

3 Typical Installed Illustrations ................................................................ 11-13

Powerhead & Rail Assembled View ............................................................11

Typical Sectional Door Installation ............................................................12

Typical One Piece Door Installation ...........................................................13

4 Overview of Powerhead Controls ..............................................................13

5 Overview of Remotes and Options ......................................................15-16

Lost or Stolen Remote - Clearing Memory ..................................................15

IntelliCode® Features ........................................................................................16

Previously Installed Openers ..........................................................................16

6 Maintenance & Troubleshooting ......................................................... 17-26

Important Safety Instructions ........................................................................17

Routine Monthly Maintenance .....................................................................18

Door Balance (Spring Tension) ...................................................................... 18

Safe-T-Beam® System Check ..........................................................................18

Contact Reverse Test .........................................................................................18

Change Light Bulbs ...........................................................................................19

Motion Detector - Overview ........................................................................... 19

Reset - Open/Close Travel Limit .....................................................................19

Carriage Engage/Disengage ..........................................................................19

Wall Console - Overview ..................................................................................20

Optional Dual Wall Console - Installation .................................................20

Remote Battery Replacement ........................................................................21

Speed Adjustment Guide .................................................................................22

Force Adjustment Guide ..................................................................................23

Troubleshooting Guide - Operation ..................................................... 24-25

Troubleshooting Guide - Powerhead LEDs ................................................ 25

Reference - Wiring Diagram ..........................................................................26

Warranty ......................................................................................................................27

OPENER MUST BE INSTALLED WITH THE INCLUDED

WALL CONSOLE.

Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE

INSTALLED TO CLOSE DOOR.

Begin here after the opener's physical assembly

and installation has been completed.

There are no assembly or installation steps included in this manual. Contact

your Genie® Professional Dealer for an installation poster, if required, or visit

www.geniecompany.com to download a PDF file.

The following mechanical assembly tasks must be completed before continuing.

 Powerhead and rail are bolted to each other (An illustration is shown on page 11)

Example illustrations of the following items are shown on pages 12 and 13

 Rail end is attached to a header bracket which is attached to the garage door header  Powerhead is attached to a support frame suspended from the ceiling or ceiling joists  Both pieces of door arms are assembled and are attached to the garage door  Safe-T-Beam® sensors installed and wired  Wall console installed and wired (Shown on page 20)  Shuttle is engaged to Screw Drive Carriage (An illustration is shown on page 11)  Powerhead is plugged into an approved power outlet

Begin programming by setting Limits (see next page.)

A PDF VERSION INSTALLATION POSTER IS AVAILABLE AT WWW.GENIECOMPANY.COM OR CALL 1-800-35-GENIE TO OBTAIN AN EMAIL PDF FILE

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING: To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. (If you have

questions or do not understand an instruction, call The Genie Company.)

2. Install only on a properly balanced sectional or one piece garage door. An improperly balanced

door could cause severe injury. Have a trained door system technician make repairs or adjustments to cables, spring assemblies, and other hardware before installing the opener.

3. Remove all ropes and remove or make inoperative all locks connected to the garage door before installing opener.

4. Where possible, install the door opener 7 feet or more above the floor. For products having an

emergency release, mount the emergency release 6 feet above the floor.

INFRARED PROTECTION FUNCTION

1. When garage door is opening, its movement will not be influenced if the Safe-T-Beam® is obstructed.

2. If the Safe-T-Beam® is obstructed before the garage door fully closes, the door will not close.

3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage

door will stop its downward travel and reverse automatically to its fully opened position.

4. Remove Safe-T-Beam® obstruction.

5. If the Safe-T-Beam® System fails, loses power, or is installed improperly, press and hold the wall

console "open/close" button until the door reaches its fully closed position. If you release the "open/close" button on the wall console during the closing movement the door will reverse automatically to its fully opened position.

5. Do NOT connect the opener to source of power until instructed to do so.

6. Locate the wall console:

• Within sight of the garage door,

• At minimum height of 5 feet so small children

are not able to reach it, and

• Away from all moving parts of the door.

7. Install the Entrapment WARNING Label next to the wall console in a prominent location.

8. After installing the opener, the door must reverse within 2 seconds when it contacts a 1-1/2 inch high object (or a 2 x 4 board laid flat) on the floor.

—

SET

FOR A LIMITS PROGRAMMING QUICK REFERENCE CARD VISIT WWW.GENIECOMPANY.COM

WARNING

and people to avoid injury or damage to property.

LIMITS and FORCE are set. Severe damage to the

• Make sure doorway is in view and clear of obstacles

opener can occur.

• DO NOT operate this unit from wall console before

• Shuttle MUST be engaged to carriage BEFORE setting

PRESS and RELEASE

limits. See Installation Poster (if provided) or refer to

pages 11 and 19.

RELEASE

2 3

PROGRAM

LED come ON

SEE long Blue

exit programming.

If RED LED comes ON - STOP and

Blue LED

come ON

SEE round

—

SET

PROGRAM

—

SET

RAM

Watch door move

PROGRAMMING LIMITS & FORCE

(Continuing from Installation Poster if provided)

SETTING & TESTING LIMITS AND FORCE

The OPEN (UP) and CLOSE (DOWN) Door Limit positions are controlled by making

PRESS and HOLD

SEE BOTH

Blue LEDs

PRESS and HOLD until door is FULLY CLOSED then RELEASE

come ON

or buttons to open or close door.

adjustments using the panel located on the bottom of the powerhead. Begin with

Step 1 and continue through Step 10. Door Force is set during the final Open/Close

cycle of these steps. The powerhead will automatically set door speed at slow if the

distance between limits is less than 6 feet. Once Limits and Force are set DO NOT use

the

NOTE: If one or both LEDs come ON RED

Please note that there is a 30 second timeout

between each programming step.

A programming timeout during these steps has

occured when two RED flashing LEDs appear.

In the event of a timeout please restart at Step 1.

NOTE: If shuttle has NOT been engaged to

A) CLOSE DOOR TRAVEL LIMIT

the carriage, do so now.

at this time, Limits programming menu

was not entered properly. You must exit

programming and restart.

To exit the programming function wait 30

seconds for the programming to time out.

NOTE: You can start and stop door movement using either buttons until door

is in correct open or closed position.

SEE round Blue

LED flashing

SET

PROGRAM

RELEASE

PRESS and

—

SET

—

RELEASE

PRESS and

OGRAM

and go OFF.

Continue with

Door Limits are set.

Both LEDs flash Blue

Step 9 SET FORCE.

DOOR OPENS

Perform a successful CONTACT REVERSE TEST and

then continue with remote programming.

NOTE: To reset LIMIT settings, repeat Steps 1-10.

On Wall Console

PRESS and RELEASE

PRESS and HOLD until door is FULLY OPEN then RELEASE

7 8

B) OPEN DOOR TRAVEL LIMIT

—

door is in correct open or closed position.

NOTE: You can start and stop door

movement using either buttons until

Watch door move

SET

DOOR CLOSES

SET

RELEASE

PRESS and

OGRAM

SEE long Blue LED

flashing

SET FORCE Force is set automatically with first full

CLOSE/OPEN door operation.

On Wall Console

PRESS and RELEASE

WARNING

1. Keep people clear of opening while door is moving.

A moving door can cause serious injury or death.

wall console, remote, or wireless keypad.

so stay away from moving door and its parts.

2. Do NOT allow children to play with opener, including

3. During programming, door opener could begin to run,

On Wall Console

PRESS and RELEASE

CONTACT REVERSE TEST

The Force and Limit settings on the previous page MUST be COMPLETED before Contact

PRESS and RELEASE

DOOR OPENS

Once the Contact Reverse Testing is complete continue with Programming Remotes on the next page.

down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

– Place a 2" x 4" board (laid flat) under center of garage door opening.

• Open garage door using wall console.

Reverse testing.

1. Test.

returning to open position.

• Close garage door using wall console.

• When door contacts board, the door must stop (within 2 seconds) and reverse direction

2. Adjustment.

– Stops before it contacts the 2 x 4 board, it may simply be responding to an improperly set

• If the door:

the down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

– Stops after contacting the 2 x 4 board and does not reverse it may need an adjustment to

• Test again. Repeat as necessary until door reverses upon contacting board.

WARNING

1. Keep people clear of opening while door is moving.

A moving door can cause serious injury or death.

wall console, remote, or wireless keypad.

so stay away from moving door and its parts.

2. Do NOT allow children to play with opener, including

3. During programming, door opener could begin to run,

RELEASE

PRESS and

—

SET

SEE both LEDs

flash Purple

The next press of the remote will operate door.

Repeat as necessary for other remotes.

PROGRAM

RELEASE

PRESS and

RELEASE

—

Your garage door opener is ready to use.

RELEASE

PRESS and

LED flashing

SEE long Purple

LED come ON

SEE round Blue

SET

6 7

SEE both LEDs OFF

flash Blue

SEE both LEDs

Basic powerhead programming is complete.

PROGRAM

Bring remote(s) to powerhead location.

Begin with Step 1 and continue through Step 7 for each button to be programmed.

NOTE: The following instructions are for the remote(s) provided with this opener. This

remote is preset for use with the IntelliCode® 2 Access Security System. Refer to page

16 for additional information on IntelliCode® 1 and 2 remotes and how to switch from

IntelliCode® 2 to IntelliCode® 1. See page 10 for programming instructions using

PROGRAM INTELLICODE® 2 REMOTE TO POWERHEAD FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

IntelliCode® 1 remotes.

PRESS and HOLD

1 2 3 4

come ON

SEE BOTH

Blue LEDs

PRESS and

RELEASE

+ 18 hidden pages