Genie 3681036666 User Manual

®

Operation and Maintenance Manual

3681036666

AC Powered
ChAin driven
GArAGe door
oPener

ta b l e o f Co N t e N t S

Warranty Information . . . . . . . . . . . . . . . . . . . 2

Safety Information . . . . . . . . . . . . . . . . . . . . . 3

Safety Features .........................3

Important Installation Instructions .......3

Pre-Installation Checklist . . . . . . . . . . . . . . 4-6

Adjustments ..........................7-8

Programming the Remote Control . . . . . . 8

Installing lightbulb and lens .............9

Scheduled Maintenance . . . . . . . . . . . . . . .10

Troubleshooting Guide . . . . . . . . . . . . .10-11

Wiring Diagram ........................12

Parts Lists and Exploded Views .....12 -13

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Co m p l e t e w i t h iNtelliCoDe®
Re m o t e Co N t R o l a N D SeRieS ii
el e C t R o N i C S

For 7’ 6” Doors. Extension Kit is available for 8’ Doors
Included Wall Control MUST be installed prior to Operation

of this Garage Door Operator.
Safe-T-Beam® Safety Reverse System Must be Installed and

the Force Controls MUST be Properly Set to close door.
This Equipment meets or exceeds all Federal, State and UL 325

Safety Requirements.

Having Difficulty? Need Help?

Please call us: 1-800-35-GENIE (354-3643)
www.geniecompany.com

Please have Model information ready when calling.

SAVE THIS MANUAL FOR

FUTURE REFERENCE

1

th e Ge N i e Co m p a N y li m i t e D wa R R a N t y

WK YR P I

27 94 4 H

What is covered?

Any defect in material and product workmanship from personal, normal
household use in accordance with the Owner’s Manual.

For how long?

MODEL 2020L Series . . . 10 years on motor and 2 years on all other parts.

Who gets the warranty?

This warranty is limited to the consumer who originally purchased
the product.

Geographic scope:

This warranty applies only to units installed and operated within the country
where they were purchased.

Limitations:
IMPLIED WARRANTIES, I N CLUDING THOSE OF FITNESS FOR A PAR TICULAR

PURPOSE AND MERCHANT ABILITY (AN UNWRITTEN WARRANTY THAT THE
PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE
DATE OF PURCHASE. GENIE WILL NOT PAY FOR: LOSS OF TIME;
INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY
DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES
RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.

Some states and provinces do not allow limitations on how long an implied
warranty lasts or the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.

This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product. There are no other
express warranties.

State and province rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state and province to
province.

How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of

the date and place of purchase of the product.

1. Do-It-Yourself-Service.

Call the Genie Customer Service toll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing the
problem and arranging to supply you with the required parts for do-it­yourself repairs. Trained service representatives are available Monday-Friday,
8:00 a.m. - 9:00 p.m., Eastern Time, and on Saturday, 10:00 a.m. to 7:00 p.m.,
Eastern Time (subject to holidays) You may also get the information you
need at www.geniecompany.com.

2. Service From Authorized Dealers.

You also may obtain warranty service from Genie authorized dealers by calling the
Genie Customer Service at 1.800.354.3643 or by visiting www.geniecompany.com
before scheduling warranty service. If warranty service is provided by an authorized
dealer, Genie will provide all required parts under war ranty at no charge to you, but
the dealers are independent business people and may render a bench or ser vice call
charge for their services. Genie will not reimburse you or other wise be responsible for
those charges.

We suggest that you retain your original packing material in the event we choose

to repair or replace your Genie Product and request that you ship it to us. Be sure to
include your name, address, telephone number, proof of date and place of purchase
and a description of the operating problem. After repairing or replacing, your Genie
product, we will ship it to your home at no cost to you for parts and labor, but you will
have to pay a minimum of $5.00 for shipping and handling charges.

Your choice of either one of the above-described service options is your exclusive

remedy under this warranty.

What this warranty does not cover:

This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in transit
to our service location or damage resulting from alterations, misuse or abuse, lack of
proper maintenance, unauthorized repair or modification of the product, affixing of
any attachment not provided with the product, programming of the Remote Control
Devices, Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or broken
wires, Carriage disengaged, Force Control adjustments, door out of balance, broken
springs or cables, power outages, use of extension cords, missing or damaged parts on
discounted, clearanced, final sale or taped cartons, phantom operations (labor is not
covered if Opener is functioning properly while technician is in garage),fire, flood, or
acts of God, or other failure to follow the Owner’s Manual.

Please note the following information,so it is available if you

need to call us.

Date Purchased __________/_________/__________
Serial Number* ______________________________
Operator Model* ______________________________
Dealer Name ______________________________
Dealer Address ______________________________
City ______________________________
State / Zip ______________________________

* Serial Number is located on the Power Head, inside

the Light Cover.

Serial / Mfg No.

NOTE

Please keep original or photocopy of your sales receipt
with this manual for future reference should service
ever be required.

INCLUDED IN THIS PACKAGE

Manual 1) Warranty Information

2) Pre Installation Checklist to be reviewed
prior to any assembly or installation

3) Necessary Adjustments

4) Programming Remote Devices

5) Maintenance and Troubleshooting

6) Parts Explosions

7) Accessory Order Form

8) Door Opener Association Safety and
Maintenance Brochure (DASMA)

9) Entrapment Warning Label - To be Adhered
in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly
instructions

2) Pictorial and step by step opener installation
instructions

IT IS CRITICAL THAT ALL SAFETY WARNINGS

MARKED CLEARLY IN BOTH THE MANUAL

AND POSTER ARE READ, UNDERSTOOD AND

FOLLOWED.

Visit Our Website at: www.geniecompany.com

FOR ANSWERS: CALL 1.800.354.3643

SAVE THESE INSTRUCTIONS

2

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

oVeRView of poteNtial haZaRDS

Overhead doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs
under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you
have questions or do not understand the information presented, call The Genie Company. or your local Genie Distributor.

In this section, and those that follow, the words Danger, Warning and Caution are used to emphasize important safety
information. The word:

DANGER
WARNING
CAUTION

The word NOTE is used to indicate important steps to be followed or important considerations.

indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

:

indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

:

indicates a potentially hazardous situation which, if not avoided, may result in injury or property damage.

:

POTENTIAL HAZARD

MOVING DOOR

ELECTRICAL SHOCK

HIGH SPRING TENSION

EFFECT

WARNING:

Could result in death

or serious injury.

WARNING:

Could result in death

or serious injury.

WARNING:

Could result in death

or serious injury.

• Keep people clear of opening while door is moving.

• Do Not allow children to play with the door operator.

• Do Not operate a door that jams or one that has a broken spring.

• Turn off power before removing operator cover.

• When replacing cover, make sure wires are not pinched or near

moving parts.

• Operator must be properly grounded.

• Do Not try to remove, repair or adjust springs or anything to

which door spring parts are fastened, such as, wood blocks,
steel brackets, cables or other like items.

• Repairs and adjustments must be made by a trained door

system technician using proper tools and instructions.

IMPORTANT INSTALLATION
INSTRUCTIONS

WARNING

:

TO REDUCE THE RISK

OF SEVERE INJURY OR DEATH:

1 READ AND FOLLOW ALL SAFETY, INSTALL ATION AND OPERATION
INSTRUCTIONS. If you have any questions or do not understand
an instruction, call your authorized Genie installation professional.

2 Do Not install operator on an improperly balanced door. An
improperly balanced door could cause severe injury. Repairs and
adjustments to cables, spring assembly, and other hardware
must be made by a trained service person using proper tools
and instructions.

3 Remove all ropes, and disable all locks connected to the door
before installing operator.

4 Install door operator 7 feet or more above the floor. Mount the
emergency release knob 6 feet above the floor.

5 Do Not connect the operator to the source of power until
instructed to do so.

6 Locate the control button:

• Within sight of door.

•

• Away from all moving parts of the door.

7 Install the entrapment WARNING label next to the wall button or
console. Install the emergency release tag on, or next to, the
emergency release.

8 The operator must reverse when the door contacts a 1-1/2 inch
high object on the floor at the center of the doorway. This is
about the size of a 2” x 4” board laid flat.

At a minimum height of 5 feet, so small children cannot reach it.

PREVENTION

Sa f e t y fe a t u R e S

Safe-T-Beam® (STB) Non-Contact
Reversing System

Places an invisible beam across door opening, that
reverses the door during down travel to the fully
open position if anything passes through beam.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door
within 2 seconds of contact with an object.

Safe-T-Stop® Timed Reversed System

Automatically opens a closing door, if door does not
close within 30 seconds.

ForceGuard Control

Used to set the force required for opening and clos­ing door. For maximum safety, set the minimum
force required to fully open and close door.

Automatic Lighting System

Light bulbs up to 60 Watts max. , used for safer
entries and exits. The lights turn on when door
is activated and automatically turn off 4.5
minutes later.

Manual Emergency Release
Allows the garage door to be opened or closed
manually for emergencies or maintenance.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

3

Rail Extension
for 8 doors

SECTIONAL DOOR, TORSION SPRINGS

SECTIONAL DOOR, EXTENSION SPRINGS

ONE-PIECE DOOR, TRAC KLESS

pR e -iN S t a l l a t i o N Ch e C k l i S t

H + 6

H + 2 - 1/2

This Opener includes parts and supplies needed to install in most
garages and connect to most garage doors. There are many variations
of garages and garage doors. A few additional parts and supplies may
be needed to install Opener into your garage and connect to your
garage door. While checking items listed below, note any additional
items you will need.

Tools used in this section:

• 12’+ Tape Measure • Pencil • Ladder • Level

C Check door type. Make a note of whether it is a sectional or a
one-piece door for reference later (Figure 2).

Torsion
Springs

Center

Stile

Extension
Springs

Header Area

Check following items before assembling Opener:

Check Step 1:

a N D th i C k N e S S

Check condition of vertical stile in center of door, and its connection to
door’s top and bottom beams. (Figure 1)

A If door frame is nailed together and not a solid connection, door
frame must be braced or reinforced before installing Opener.

B If door is “lightweight” (made with frame and skin - not solid),
door (including door frame) must be braced or reinforced before
installing Opener.

C A door opener reinforcement bracket may also be needed to

connect garage door to Opener’s Door Bracket. This Opener is
designed for installation on a properly braced sectional door or

solidly braced one-piece door.
D Contact your Genie Factory Authorized Dealer or dealer of your

garage door for any necessary bracing and a door opener
reinforcement bracket (if needed) before proceeding.

E If you have a wooden door, measure door’s thickness. If your door
is less than 2” thick, brace door or use shorter Door Bracket Lag Screws
(1/4” x 1-1/4” – not included)

Check Step 2:

a

A Raise door, check alignment and see if it moves freely (Figure 2).
If door appears out of alignment, binds, or does not move smoothly,
contact a Genie Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.

B Raise door to 3’ – 4’ above ground and carefully let go. Door
should stay stationary. Slight movement is acceptable. More than
slight movement means door is out of balance. Contact a Genie
Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.

KEEP FEET CLEAR OF DOOR

3’ - 4’

Figure 2 Checking door balance

Ch e C k Do o R Co N D i t i o N

Ch e C k Ga R a G e Do o R

l i G N m e N t , op e R a t i o N ,

a N D ba l a N C e

Sectional
Door

3’ - 4’

One-Piece
Door

Center Stile

Figure 1 Note Door Type

Check Step 3:

A Measure door height (floor to top of door) using a tape measure.
B This new Garage Door Opener is designed for doors up to and

including 7’ 6” tall. If door height is 7’ 6” or less continue to Check Step 4.
C If door height is 8’-0”, you need a Rail Extension Kit. (Figure 3).
(See Accessories Order Form, Page 16).
D If the door height is taller than 8’-0”,

the opener you purchased is the
wrong version. Contact your
Customer Service
Representative
at 1-800-354-3643.

Check Step 4:

me a S u R e Ga R a G e Do o R he i G h t

Rail Extension for

8’ door

Figure 3 Rail Extension Kit

Ch e C k Do o R he a D e R aR e a

NOTE

The header is a heavily reinforced section of the wall just
above the top of the garage door opening.

A Find vertical center line of door and header:

• Close door.

• Measure door width at top.

• Mark a point at center of door and on header directly
above door. Draw a center line to connect points.

B Find Header Bracket mounting height (Figure 4): (Do not attach
Header Bracket).

• Raise door, watching top edge of door and stop door
when its edge reaches its highest point.

• Measure distance (“H”) from top edge of door to floor.
– For sectional doors, add 2-1/2” to “H”. Mark a point

on center line. Bottom of Header Bracket will be
installed here.

– For one-piece doors, add 6” to “H”. Mark this point on
center line. Bottom of Header Bracket will be
installed here.

SECTIONAL DOOR

ONE-PIECE DOOR

If your door sticks, binds, or is out of balance, have it adjusted
by a Genie Factory Authorized Dealer. Door springs, cables,
pulleys, brackets and associated hardware are under extreme
tension and can cause serious injury or death.

4

WARNING

:

HEADER

Figure 4 Find Highest Point of Travel

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

HEADER

NOTE

55 1 1

30

30

55 11

30

6"

• For all types and styles of doors:
– If the ceiling in your garage is so low that there is
not at least a 3” space above the Header Bracket
mounting point, contact a Genie Factory
Authorized Dealer.

• If a door spring is in the way, place the Header Bracket
above the spring. Do Not move the door spring.

Perforated Straps

FINISHED CEILINGS

Locate ceiling joists or trusses using
a stud finder or similar device.

Attach angle iron(not included)
to joists or trusses through finish
material using Lag Screws.

WARNING

:

Door springs are under extremely high tension and
should be handled ONLY by a trained professional.

C Check wall for a stud or a solid header at your mark: (If checking a
finished wall, a stud finder may be helpful).

• If location is above Header, a 2” x 6” board must be
screwed to studs beside your mark with at least two Lag
Screws and Flat Washers (not provided).

• Transfer your mark to new mounting board.

Check Step 5:

m

Check ceiling or space above where Opener Power Head will be
mounted (Figure 5): There must be a 120 Volt grounded outlet or
wiring box within 3 feet of Power Head.

Grounded
outlet

Figure 5 Check Power Head location

A The measurements above are taken from the garage door

centerline toward the rear of the garage.
B Find location of ceiling joist or truss above where Opener Power

Head will be and estimate type and quantity of materials needed for
your installation (Figure 6A & B).

Standard Straps

Ch e C k po w e R he a D

o u N t i N G aR e a

10’

(7’-6” door)

11’

(8’ door)

Door Center Line

MOUNTING EXAMPLES

Extra wood required

Perforated Angle

Iron

Figure 6B Mounting methods for open beam or finished ceilings

Check Step 6:

p

A Check that there is a 15 Amp 120 Volt grounded electrical
outlet or grounded permanent wiring box (per building code)
within 3’ of Opener Power Head (

• If not, an outlet or wiring box must be installed. Contact
a licensed electrician for installation.

• If building codes require permanent wiring, Power Head
must be partially disassembled to install appropriate
wiring in place of Power Cord. (See Assembly and
Installation Poster.)

Ch e C k Ce i l i N G f o R GR o u N D e D

o w e R So u R C e

Figure 5).

NOTE

Permanent wiring must be installed by a Licensed
Electrician. Not all Genie Factory Authorized Dealers are

Licensed Electrician’s. Contact someone who is a Licensed
Electrician.

WARNING:

Do not use and extension cord. Extension cords can cause

dangerous overheating conditions.
Do Not use portable generators. This product is designed

to operate on standard house current.
Do Not use alternate power supplies.

Check Step 7:

m

Check for wood garage frame, jamb, or masonry at mounting
location (6” above floor) with attachment tabs facing away
from garage door (Figure 7).

A If you cannot mount Safe-T-Beam® Mounting Bracket to
wood frame:

• Concrete screws and concrete anchors (not included)
must be used to mount Brackets on masonry with
attachment tabs facing away from garage door.

•

(not included - available at Dealer or use order form pg. 14.

Safe-T-Beam® Mounting Bracket Extensions may be used

Ch e C k Sa f e -t-be a m ®

o u N t i N G bR a C k e t lo C a t i o N

OPEN CEILINGS Straps and angle iron may attach directly to joists
or trusses.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Figure 6A

Source

Sensor

Safe-T-Beam®

Mounting Bracket

Figure 7 Mounting
Safe-T-Beam®
Components

Top of

Bracket

6” above

floor

5

Check Step 8:

A Tools (Figure 8):
B Additional tools to make installation easier:

• Slotted and phillips screw-driver bits

• Stud finder

• Sheet-metal cutting snips

D

Re m o V e ex i S t i N G Ga R a G e

Check Step 9:

D

Check that the garage door locks, rope, and T-Handles are
removed from the garage door before starting the installation.

A If your garage does not have a separate entry door, it is
highly recommended to install a Genie Emergency Release Kit
(GER-2). Emergency Release Kit lets you open the garage door
from outside if there is a power failure. (Please see Accessories
Order Form on page 14.)

Before going further, get any items and tools if needed
for your installation

 Garage door frame reinforcement brackets, screws, bracing

p

or reinforcement kits (dealer)

p Lag Screws (1-1/4”) for a wood door less than 2” thick (store)
p Electrical outlet and/or wiring (supplied by a licensed electrician)
p Sufficient angle iron or strapping for hanging Power Head (store)
p 60 Watt light bulbs (Rough service bulbs recommended)(store)
p GER-2 Emergency Release Kit for entry during power failure (store)
p Wood for header, ceiling, and/or door braces (store)
p Masonry fasteners for Safe-T-Beam® Bracket installation (store)
p Safe-T-Beam® Bracket Extensions (dealer)
p Masonry drill bit (store)
p Extension Kit (for 8’ Garage Doors)(dealer)

Go to Assembly and Installation Poster for full
Installation Instructions.

Re C o m m e N D e D t o o l S

o o R lo C k S

IMPORTANT

SAFETY INSTRUCTIONS

WARNING:

TO REDUCE THE RISK OF

SEVERE INJURY OR DEATH

1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door Controls. Keep

the Remote Control away from children.
3 Always keep the moving door in sight and away from people and

objects until the door is completely closed.
NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

4 NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5 Test Opener monthly. The door MUST reverse on contact with

a 1-1/2” high object (or a 2” x 4” board laid flat) at the center of the
doorway on the floor. After adjusting either the Force or the Limit
of travel, retest the Door Opener. Failure to adjust the Opener
properly may cause severe injury or death.

6 When possible use the Emergency Release only when the door
is closed. Use caution when using this Release with door open.
Weak or broken springs are capable of increasing the rate of door
closure and increasing the risk of severe injury or death.

7 KEEP GARAGE DOORS PROPERLY BALANCED. See Owner’s
Manual. An improperly balanced door increases the risk of severe
injury or death. Have a Genie Factory Authorized Dealer make
repairs to cables, spring assemblies, and other hardware.

SAVE THESE INSTRUCTIONS.

8

NoteS, RemiNDeRS

WARNING

Use the Wall Console included with Opener. Any other wall
console can cause the Opener to operate unexpectedly and the
light to stop working.

Figure 8 Recommended Tools

6

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

aD j u S t m e N t S

a

D j u S t m e N t

f

Ch Se t li m i t Sw i t C h e S a N D

1:

o R C e Co N t R o l S

Coarse Setting of Limit Switches

A Setting Close Limit Switch

• Check that Carriage Assembly is disengaged.

• With garage door fully closed, slide Close Limit Switch

until it is aligned with the center of the
Carriage Assembly.

• Tighten Set Screw. Do Not over-tighten.

B Setting Open Limit Switch

• Manually open garage door to full open position.

• Slide Open Limit Switch until it is aligned with the center

of the Carriage Assembly.

• Tighten Set Screw. Do not over-tighten.

• Re-engage Carriage Assembly.

Setting Force Controls and Final Adjustment of
Limit Switches

WARNING

• The garage door opens rapidly, and can cause serious

injury or death.

• Keep the path clear.

• Position the ladder to the side of the Power Head so it is

clear of all moving parts of the Opener and the door.

• Set the door Opener to use the minimum force needed

to open the door.

A CLOSE ADJUSTMENT

• On front panel of Power Head find adjusting screw
marked “CLOSE” (Figure 9).

• Gently turn screw counterclockwise until it stops.
– Very little force is required to turn adjusting screw.

• Press Wall Console to close garage door.
– Observe if door stops at “CLOSE” limit switch.
If door is fully closed—adjustment is finished.
Go to “OPEN” Adjustment.
– If door stops but is not fully closed,
a. Measure distance between bottom of door
and floor.
b. Move “CLOSE” Limit Switch that same distance
toward door.
– If door stops and/or reverses before reaching the
“CLOSE” Limit Switch
a. Slightly increase CLOSE Force setting (clockwise).
– If door reverses after contacting floor, move Limit
Switch toward Power Head.
– If door fails to move, check Safe-T-Beam® System. See
Troubleshooting Section, pages 10 and 11.

NOTE

• Little effort is required to turn the Force Adjusting Knobs.

• If the door stops moving while opening or closing, adjust the

Open Force or Close Force Controls slightly clockwise (to
slightly increase the force) and retry the step.

• The Open Force and Close Force Controls are to be set to the
minimum force necessary to ensure the door smoothly opens
and closes completely.

• Ensure the Carriage Assembly is engaged and is between the
two Limit Switches before operating the Opener.

• The garage door opens rapidly, and can cause serious

injury or death.

• Keep the path clear.

• Position the ladder to the side of the Power Head so it

is clear of all moving parts of the Opener and the door.

• Set the door Opener to use the minimum force needed

to open the door.

B OPEN ADJUSTMENT
 • On front panel of Power Head find adjusting
screw marked “OPEN” (Figure 9).

• Gently turn screw counterclockwise until it stops.
– Very little force is required to turn
adjusting screw.

• Press Wall Console to open garage door.
– Observe if door stops at “OPEN” limit switch.
If door is fully open—adjustment is finished.
– If door stops but is not fully open,
a. Measure distance between bottom of
door and top of door opening.
b. Move “OPEN” Limit Switch that same
distance toward Power Head.
– If door stops before reaching the “OPEN”
Limit Switch
a. Slightly increase OPEN Force
setting (clockwise).
– If door fails to move, see Troubleshooting
Section, pages 10 & 11.

C Run Door Opener
 • Cycle opener a few times to double check
settings. Repeat adjustment steps as necessary.

WARNING

OPEN
FORCE

LOCATED
UNDER
LIGHT
COVER

CLOSE
FORCE

Figure 9 Making Force Adjustments
(Located Lower Right Corner).

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

7

OPEN

CLOSE

a

R

D j u S t m e N t

Ch

2:

S

e t t i N G Co N t a C t

e V e R S e fu N C t i o N

NOTE

Limit Switch and Force Adjustments must be completed before
checking the contact reverse function.

A Open garage door using Wall Console.
B Lay a 2” x 4” board flat in center of doorway (Figure 10).
C Close door using Wall Console.
D Check that door stops and reverses within 2 seconds after it

contacts board:

•

If door does not reverse, decrease Close Force until

door reverses (Figure 9).

•

If door still does not reverse, move Limit Switch

toward door.
E Check Safe-T-Beam® System operation:

•

If beam is blocked, door

will not close.

Figure 10
Checking

Contact
Reverse

2” x 4” board
laid flat

NOTE

The door must contact the 2” x 4” board before the
Carriage activates the Close Limit Switch. If not,
readjust the Close Limit Switch.

A moving garage door may cause serious injury or death.

• Keep people clear of opening while door is moving.

• Do not allow children to play with the Remote Controls.
If the Safety Reverse does not work properly:

• Close the door and disconnect the Opener using the
Emergency Release Cord.

• Do not use the door Opener, Remote Controls, or
Wireless Keypad.

• Refer to the door and door Opener Owner’s Manuals
before attempting any repairs.

WARNING

Remote Control Operation

A

Press Button on Remote Control. Garage door will move.

B Press Button again. Garage door will stop:

• The door automatically stops at the end of the
open or close cycle.

C Press Button again. Garage door will reverse.

Figure 11

1-Button and 3-Button
Compact Remotes
w/Docking Station

D

There are several additional varieties of remote controls
available from your local dealer, some equipped with
a flashlight.

aC C e S S o R i e S

Programming 1:

R

A

To program one Button of a Remote Control (Figure 11):

• Locate Learn Button and Learn Indicator Light near
Terminal Block on Power Head (Figure 12).

• Press and release Learn Button. Red Learn Indicator Light
will blink 2 times per second.

• Press Remote Control Button once within 30 seconds. Red
Learn Indicator Light will stay lit.

• Press Remote Control Button again. Red Learn Indicator
Light will go out, indicating that memory is stored.

• Press again to Activate Unit.

B Program each additional Remote using step A above.

To Erase All Remotes from Power Head Memory

A Press and hold Learn Button on Power Head for 10 seconds

or until Learn Indicator Light goes out. Memory is erased:

• Program Remotes again as needed.

To Replace Remote Control Battery

A FOR NON-FLASHLIGHT MODELS

• Pop off the back of the transmitter.
–
–

• Replace back of remote.

B FOR FLASHLIGHT MODELS

• Slide open battery cover.
– Replace old Battery with new AAA battery.

• Replace battery cover.

Use coin, pen, screwdriver or any similar device.
Replace old Battery with new coin type battery.

Ch pR o G R a m m i N G t h e

e m o t e Co N t R o l

LEARN
INDICATOR
LIGHT

LEARN
CODE
BUTTON

Figure 12 Learn Code Button and Indicator Light.

(Located Lower Right Corner).

NOTE

• Each Remote Control must be programmed
separately.

• The Remote Controls will not close the garage with
malfunctioning Safe-T-Beam® System.

• Program Remote Controls, while at least 24” from
Antenna Wire.

• If the red Learn Indicator Light blinks rapidly,
programming stopped. Restart programming.

• Each Button on a multi-button Remote Control is
for a different Opener. Cannot use more than one
Button for same Opener.

• A maximum of seven Remote Controls or Wireless

Keypads can be stored into the Receiver at one
time. If a Remote Control becomes lost, or if you
want to delete a Remote Control or Wireless
Keypad, see “To Erase All Receiver Memory.”

8

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

iN S t a l l a t i o N o f le N S a N D bu l b

A Install a light bulb (100 Watts or less)(not included) into Light
Socket (Figure 14):

• Rough service, 130 Volt bulbs are recommended.
B Install Lens into slots in Motor Cover.

• Insert Bottom hinges into slots provided in metal front
cover of Power Head.

• Flip Lens up and fasten with molded latches on lens.

Transmitter Compliance Statement

Figure 14 Install Lens and Light bulb

No t e S

IMPORTANT SAFETY INSTRUCTIONS

WARNING

TO REDUCE THE RISK OF

SEVERE INJURY OR DEATH

1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door

Controls. Keep the Remote Control away from children.
3 Always keep the moving door in sight and away from

people and objects until the door is completely closed.
NO ONE SHOULD CROSS THE PATH OF THE

MOVING DOOR.
4 NEVER GO UNDER A STOPPED, PARTIALLY

OPEN DOOR.
5 Test Opener monthly. The door MUST reverse on

contact with a 1-1/2” high object (or a 2” x 4” board
laid flat) at the center of the doorway on the floor. After
adjusting either the Force or the Limit of travel, retest
the Door Opener. Failure to adjust the Opener properly
may cause severe injury or death.

6 When possible use the Emergency Release only when
the door is closed. Use caution when using this Release
with the door open. Weak or broken springs are capable
of increasing the rate of door closure and increasing the
risk of severe injury or death.

7 KEEP GARAGE DOORS PROPERLY BALANCED. See
Owner’s Manual. An improperly balanced door increases
the risk of severe injury or death. Have a Genie Factory
Authorized Dealer make repairs to cables, spring
assemblies, and other hardware.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

SAVE THESE INSTRUCTIONS.

8

9

SC h e D u l e D ma i N t e N a N C e

A Monthly:

• Door springs and door hardware:
– Oil door roller, bearings, and hinges using silicone
lubricant or light oil.

– Reattach Carriage Assembly to Rail Assembly:
a.
Power Head.
b. Close door.

• Contact Reverse Test.

– Perform Adjustment Step 2 on page 8.

Pull the Emergency Release Knob toward

WARNING

Do not operate door automatically or manually if springs

are broken. Contact a Genie Factory Authorized Dealer for
service or call Customer Service at 1-800-35-GENIE.

• Balance Door.
– Close door.

–
down on Emergency Release Knob.
– Raise door manually 3’- 4’ and verify that door stays at
that position. See Check Step 2 on page 4.

Release Carriage Assembly from Rail Assembly by pulling

NOTE

When the door is 3’ - 4’ above the ground, the door
should stay open. Slight movement is acceptable. If
the door moves too much, contact a Genie Factory
Authorized Dealer for service or call Customer Service at

1-800-35-GENIE.

WARNING

If the door fails to reverse on contact with the board,
adjust the Close Force Control as specified in Set Limit
Switches and Force Controls on page 9. If the Opener still
fails, contact a Genie Factory Authorized Dealer for service
or call Customer Service at 1-800-35-GENIE.

FCC AND IC CERTIFIED

All devices comply with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received, includ­ing interference that may cause undesired operation.

B As Needed:

• Replace Light Bulb

R o u b l e S h o o t i N G Gu i D e

T

Safe-T-Beam® System Self-Diagnostic Troubleshooting

Source (Red LED) Sensor (Green LED) Possible Problem Solution

ON ON Normal operation None required

OFF OFF

• Wiring from Power Head bad • Check wiring for obvious shorts

OFF ON

• Power has been interrupted • Remove power and reapply
2 BLINKS, Pause • Beam not aligned • Check Source, Sensor alignment

(Repeat) ON • Beam obstructed • Check for obstruction

• Sensor defective • Contact Customer Service

2 BLINKS, Pause • Wire to Sensor missing or bad • Check wiring
(Repeat)

3 BLINKS, Pause • Sensor receiving interference • Determine source of interference

(Repeat) • Check for sunlight or another

opener on nearby door

4 BLINKS, Pause • Source not sending pulses • Contact Customer Service
(Repeat)

• Power Head not powered • Check breakers, fuses, plugs

• Wiring to Source missing or bad • Check wiring

OFF

• Sensor defective • Contact Customer Service

ON

• Contact Customer Service

ON

• Source defective • Contact Customer Service

10

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

General Troubleshooting

Problem What To Do

Opener does not run 1. Check Lock switch on Wall Control Installation Poster.
from Wall Control 2. Check Power Source:

• For Grounded Plug Connection.
– Plug a lamp into the electrical outlet used for the door opener.
a. If lamp lights, power source is good.
b. If lamp does not light, check fuse or circuit breaker.

• For Permanent Wiring Connection.
– Check fuse or circuit breaker.

3. Check connections (see Wall Console Installation on Installation Poster):

• At Power Head Terminals and Wall Control.
Door Opener starts 1. Check Wires to ensure that they are not cut (Staples can cut insulation and short Wires)

for no apparent reason Replace any shorting Staples and shorted Wires.

2. Was Remote Control lost or stolen? If so, erase all Remote Control codes from Receiver’s memory
and reprogram for remaining remote controls. (See Erase All Receiver Memory on page 8).

3. Ensure that no Buttons are stuck “pushed-in” on Wall Console or any Remote Controls.
Door starts down, then 1. Check Close Limit Switch setting (page 7 and poster). Adjust as needed.

stops before it is 2. Check Force Setting (pages 7). Adjust as needed.
completely closed 3. Check for shorted wires.

Door starts down, then 1. If a new installation, check Door Arm position.
stops and goes back up 2. Check operation of Contact Reverse function.

3. Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses.

4. Check Safe-T-Beam® System diagnostic code.

5. Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 7). Adjust as needed.

6. Check garage door for binding.
Door will only run closed 1. Check Open Limit Switch for a short circuit and for proper wiring.

2. Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 7). Adjust as needed.

3. Check condition of garage door and door spring(s).

4. WARNING: If you suspect a problem with the garage door hardware or springs, contact a Genie
Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE.

5. Check Position of Lock Switch on Console.
Door will only run open 1. Check Safe-T-Beam® System as detailed in the Safe-T-Beam® System Self-diagnostic Troubleshooting Chart

(page 10).

2. Check Close Limit Switch for a short circuit and for proper wiring.

3. Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 7). Adjust as needed.
Lights will not turn off 1. Disconnect Wires connecting Pushbutton to Power Head (see Pushbutton Installation on poster).

Check their condition and either replace or reconnect.

2. Until a replacement Wall Console can be obtained, disconnect Wall Console and use only Remote Controls
or Wireless Keypad to operate Opener.

3. Check for non-compatible wall control.
Door starts up, 1. Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly

but stops before it is balanced as detailed in Maintenance Section.
completely open 2. WARNING: If you suspect a problem with the garage door hardware or springs, contact a Genie Factory
Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE.

3. Check Open Limit Switch for a short circuit and for proper wiring.

4. Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 7). Adjust as needed.
Operator runs, but door 1. Ensure Carriage Assembly is engaged to Carriage Slide (

does not move 2. Check Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10). Adjust as needed.
Wall Console Vacation 1. Ensure Carriage Assembly is in contact with Close Limit Switch.

Lock function does 2. Check when door is fully closed, that Carriage activates Close Limit Switch. If not, adjust position of Close
not work Limit Switch (See pages 7)

Noisy Operation 1. Be sure all fasteners are tight.

2. Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly
balanced as described in Maintenance Section (page 10).

.

see Install Carriage Assembly onto Rails on Installation Poster

).

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

11

pa R t S iD e N t i f i C a t i o N

123456789101112131415

MOTOR

MOTOR

CAPA CITOR

THERMAL

PROTECTOR

POWER CORD

SEQUENCER HOUSING

LIGHT

RED

RED

ORANGE

ORANGE

YELLOW YELLOW

YELLOW

BLACK

DOWN

UP

WHITE BLUE

GREEN

GREEN

WHITE

BLACK

po w e R he a D

Power Head Assembly

1P

[1]

1H

1B

1D

49

1G

1J

1N

1Q

1M

1F

Number
Included

1D

1K

1A

1N

1X

1L

1E

1N

Power Head Parts List

Item Part Name

1 Power Head Assembly 1

*

1A Cover (by Series Model) 1

*

1B Front Panel Assembly 1

*

1D Motor Parts 1

*

1E Circuit Board Assembly 1

*

1F Capacitor (By Series/Model) 1

*

1G Opto Wheel (not shown) 1

*

1H Carriage Slide 1

*

1J Chain 1

*

1K Circuit Board Bracket 1

*

1L Drive Module 1

*

1M Terminal Strip 1

*

1N No. 8-32 x 3/4” Hex Head Screw

*

w / int. Lockwasher 1

1P Shock Absorption Stop 1

*

1Q Motor Mount Bracket (not shown) 1

*

1X Chassis 1

*

4 1/4-20 Shoulder Bolt 1
5 1/4” Flange Nut 1
39 Coupler 1
41 No. 8-32 x 3/8” Phillips
Hex Head Screw 1
42 No. 8-32 x 3/8” Phillips
Pan Head Screw 1
48 Mounting Straps 2
49 Light Lens 1

Pre-assembled

*

wi R i N G Di a G R a m

WARNING

1N

Shut off power before opening the Cover.
Components inside Cover May Cause Electric Shock

POWER HEAD TERMINALS

12

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

pa R t S iD e N t i f i C a t i o N

Rail & Attachments

[2]

47

18

Rail Assembly

39

22

10

12

14

10

1

13

39

41

8

6

42

24

7

9

9

8

20

28

25

26

10

9

5

16

27

23

15

2

17

48

Parts List

Item Part Name

1 Power Head Assembly (main box) 1
2 Rail Assembly (1-piece)
4 Rail Assembly (3-piece)(main box) 1
5 First Rail Section (separate box) 1
6 Middle Rail Section (separate box) 1
7 End Rail section (separate box) 1
8 Rail Clamps (blue bag) 4
9 1/4”-20 x 5/8” Hex Head Bolt (blue bag) 12
10 1/4”-20” Hex Flange Nut (blue bag) 12
11 Carriage Assembly (main bag) 1
12 Rail Strap (blue bag) 1
13 Limit Switch (white wire)(blue bag) 1
14 Limit Switch (brown wire)(blue bag) 1
15 Release Cord (green bag) 1
16 Release Knob (green bag) 1
17 Emergency Release Tag (green bag) 1
18 Header Bracket orange bag) 1
20 Door Bracket (orange bag) 1
22 1/4” x 2” Lag Screw (orange bag) 8
23 Straight Door Arm (main box) 1
24 Clevis Pin (yellow bag) 2
25 Cotter Pin (yellow bag) 2
26 Curved Door Arm (main box) 1
27 3/8”-16 x 7/8” H. H. Bolt (yellow bag) 2
28 3/8”-16 Hex Flange Nut (yellow bag) 2
29 Wire (main box) 1
30 Insulated Staples (red bag) varies by
model

Number

Included

Parts List

Item Part Name

31 Wall Button (red bag) varies by
model
32 Wall Console (main box) varies by
model
33 #6 x 1-1/4” pan head phillips screw varies by
model
34 Entrapment Warning Label (manual) 1
35 Safe-T-Beam® Sensor (main box) 1
36 Safe-T-Beam® Source (main box) 1
37 Safe-T-BeaM® Mounting Brackets 2
38 Remote Controls (main box) varies by
model
39 #8-32 x 1” Machine Screw (green bag) 2

40 Safety and Maintenance Guide (manual) 1
41 Wire Clips varies by
model
42 1/4”-20 x 3/4” Self-drilling Screws
(orange bag) 3
44 #10-16 x 1-1/4” Phillips Hex Head Screw
(yellow bag) 4
46 5/16”-18 x 3/4” Hex Head Bolt
(orange bag) 3
47 5/16”-18 Hex Flange Nut (orange bag) 4
48 Mounting Straps (main box) 2

Number

Included

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

13

Garage Door Opener Accessories Order Form

®

Screw Drive Garage

Door Opener Lubricant

Formulaire de commande des accessoires pour ouvre-porte de garage

For additional accessories not shown. visit our website at www.geniecompany.com
pour les accessoires supplémentaires pas montré, visiter notré site web à www.geniecompany.com

(GICT-1-390) 1-Button Compact Remote - Allows remote operation of garage door.

1-Boutenner Télécommande compacte - Permettre opération éloign´´de porte de garage.

P/N 36248R

$36.50

(GIFT-1-390) 1-Button Flashlight Transmitter - Remote Controller with a Flashlight.

1-boutenner l’émetteur de lampe de poche - Le contrôleur éloigné avec de lampe de poche.

P/N 35657R

$45.00

(GICT-3-390) 3-Button Compact Remote - Allows remote operation of 3 garage doors.

3-boutenner la Télécommande compacte - Permettre opération éloign´
trois portes de garage.

P/N 36223R

$50.00

(GWC-2W) Deluxe Wall Console - Operates Garage Door. Independent light control. Security vacation lock.

La Console dse luxe de Mur - Actionne la porte de garage. Commande d’éclairage indépendante.
Interrupteur de verrouillage de sécurité.

$35.00

(GWKPD) Dual Frequency Wireless Keypad - Operates Intellicode

®

P/N 35661R

Garage Door Openers without Remote Control

or key.
Système d’ouvre-porte de garage à clavier sans fil - Actionne les ouvre-porte de garage avec

Intellicode

®

sans télécommande ni clé.

P/N 35691R

$50.00

(GLU-3) 3/4 oz. Screw Drive Lubricant - Ensures proper equipment wear protection.

La onza 3/4 Lubricant de la vis - Garantir componant exact par systéme défense vers user.

P/N 35218AS

$5.00

(GW-2) Universal Wall Button - Provides additional convenient inside operation of door.

Bouton mural universel - Actionne l’ouvre-porte de l’intérieur du garage.

$3.75

$4.00

(GPS-5) Perfect Stop

®

- Ensures perfect parking.

Butoir Perfect Stop

(GABX8)

Belt Drive Extension Kit - An Extension that increases the travel of a belt driven Opener to

®

- Permet de stationner à la perfection dans le garage.

P/N 35693R

P/N 35677R

accommodate an eight foot door.

Nécessaire de prolongement du coulisseau

- Rallonge de prolongeant la course de l’ouvre-porte

Belt Drive pour une porte de 2,4 m (8 pi) de hauteur.

$32.00

(LCGX-8)

Chain Drive Extension Kit - An Extension that increases the travel of a Chain Driven Opener to

P/N 35663R

accommodate an eight foot door.

Nécessaire de prolongement du coulisseau

- Rallonge de prolongeant la course de l’ouvre-porte

du conduit de chaîn pour une porte de 2,4 m (8 pi) de hauteur.

P/N 35679R

$32.00

(GSX-8) Screw Driven Extension Kit - An Extension to increase travel of a screw driven Operator to accommodate

an eight foot door.
Nécessaire de rallonge du Screw Drive - Rallonge de prolongeant la

coursede l’ouvre-porte pour une porte de 2,4 m (8 pi) de hauteur.(GIRU-1T)

How many?

Comment
beaucoup?

Ordering Instructions

No C.O.D. shipments. Please include check or money order,
made payable to The Genie Company. Do not send cash.
Allow 3-4 weeks for delivery.
1-800-354-3643. Please have part number and credit
card ready. Mail Order Form to: Genie Company, 22790
Lake Park Blvd, Alliance, Ohio 44601. We accept Visa or
Mastercard on phone orders only.

Please add local sales tax if you reside in one of the states listed.

California, Connecticut, Florida, Georgia, Illinois, Indiana,
Maryland, Massachusetts, Michigan, New Jersey, New York,
Ohio, Tennessee, Virginia, Wisconsin

TOTAL ORDER $

SHIPPING & HANDLING $ 6.00

STATE SALES TAX $

GRAND TOTAL $

Instructions Commandant

Pas d’expédition contre remboursement. Veuillez inclure un chèque
ou un mandat bancaire, le payable fait à The Genie Company.
N’envoyez pas d’argent comptant. Accordez de 3 à 4 semaines
pour la livraison. 1-800-354-3643. Ayez sous la main le numéro de la
pièce et celui de la carte de crédit. Mettre à la poste le arrngement
à: Genie Company, 22790 Lake Park Blvd, Alliance, Ohio 44601.
Nous acceptons les commandes par téléphone avec paiement par
carte de crédit Visa ou Mastercard.

Veuillez indiquer les taxes de vente locales si vous résidez dans l’un des
états répertoriés ci-dessous.

California, Connecticut, Florida, Georgia, Illinois, Indiana,
Maryland, Massachusetts, Michigan, New Jersey, New York,
Ohio, Tennessee, Virginia, Wisconsin

COMMANDE TOTALE $

MANUTENTION ET EXPÉDITION $ 6.00

TAXE DE VENTE $

TOTAL GLOBAL

$

P/N 35678R

(60 WATT)

Enhanced/Rough Service Light Bulb - Ensures proper equipment compatability.

Éclairage de 60 WATT - Garantir componant exact par systéme.

P/N 26210A.S

(GER-2) Emergency Release Kit - Provides access to garage from outside in the event of

an electrical power failure.
Nécessaires de Déclenchement de secours - Le nécessaire de déclenchement

de secours est conçupour vous permettre d’accéder à votre garage depuis
l’extérieur en cas de panne de courant et lorsqu’il.

P/N 35675R

STB Adapter Brackets (2) - Used in conjunction with standard STB Brackets. They

provide additional clearance and mounting options.

les crochets, ils fournissent le dégagement supplémentaire avec monter d’options.

14

Crochets d’adaptateur (2) - Utilisé conjointement avec STB standard monter

P/N 34439R.S

$32.00

$2.73

SHIP ORDER TO:
EXPÉDIER MARCHANDISE POUR:

NAME / NOM

ADDRESS / ADRESSE

$20.00

$4.37

CITY / VILLE

STATE / ÉTAT

ZIP / CODE POSTAL

(Prices subject to change without notice)
(Les prix assujettissent pour changer sans la notification)

For Help, call 1-800-35-GENIE or visit www.geniecompany.com