Genie 3630436275 User Manual
®
Operation and
Maintenance Manual
3630436275
DC POWERED
SCREW DRIVE
OPENER
ta b l e o f Co N t e N t S
Warranty Information . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . 3
Important Installation Instructions ....... 3
Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . 3
Pre-installation Checklist . . . . . . . . . . . . . . 4-6
Control Adjustments ..................7-8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting Guide . . . . . . . . . . . . 11-13
Wiring Diagram ....................... 14
Parts Lists / Exploded Views .........15-16
Accessory Order Form. . . . . . . . . . . . . . . . . . 17
Co m p l e t e w i t h iNtelliCoDe®
Re m o t e Co N t R o l a N D SeRieS ii
el e C t R o N i C S
For 7’ 6” Doors. Extension Kit is available for 8’ Doors
Included Wall Console MUST be installed prior to Operation
of this Garage Door Opener.
Safe-T-Beam® Safety Reverse System MUST be Installed and
the Force Controls MUST be Properly set to close door.
This Equipment meets or exceeds all Federal, State and UL 325
Safety Requirements.
Will not operate “twice as fast” on one-piece doors.
Having Difficulty? Need Help?
Please call us: 1-800-35-GENIE (354-3643)
www.geniecompany.com
Please have Model information ready when calling.
SAVE THIS MANUAL FOR
FUTURE REFERENCE
th e Ge N i e Co m p a N y li m i t e D wa R R a N t y
What is covered?
Any defect in material and product workmanship from personal, normal household use in accordance with the Owner’s Manual.
For how long?
MODEL H8000-07 . . . Lifetime* on motor and 5 years all other parts.
*Lifetime = For as long as you own your home.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased
the product.
Geographic scope:
This warranty applies only to units installed and operated within the country
where they were purchased.
Limitations:
IMPLIED WARRANTIES, I N CLUDING THOSE OF FITNESS FOR A PAR TICULAR
PURPOSE AND MERCHANT ABILITY (AN UNWRITTEN WARRANTY THAT THE
PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE
DATE OF PURCHASE. GENIE WILL NOT PAY FOR: LOSS OF TIME;
INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY
DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES
RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.
Some states and provinces do not allow limitations on how long an implied
warranty lasts or the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product. There are no other
express warranties.
State and province rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state and province to
province.
How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of
the date and place of purchase of the product.
1. Do-It-Yourself-Service.
Call the Genie Customer Service toll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing the
problem and arranging to supply you with the required parts for do-ityourself repairs. Trained service representatives are available Monday-Friday,
8:00 a.m. - 9:00 p.m., Eastern Time, and on Saturday, 10:00 a.m. to 7:00 p.m.,
Eastern Time (subject to holidays) You may also get the information you
need at www.geniecompany.com.
2. Service From Authorized Dealers.
You also may obtain warranty service from Genie authorized dealers by calling the
Genie Customer Service at 1.800.354.3643 or by visiting www.geniecompany.com
before scheduling warranty service. If warranty service is provided by an authorized
dealer, Genie will provide all required parts under war ranty at no charge to you, but
the dealers are independent business people and may render a bench or ser vice call
charge for their services. Genie will not reimburse you or other wise be responsible for
those charges.
We suggest that you retain your original packing material in the event we choose
to repair or replace your Genie Product and request that you ship it to us. Be sure to
include your name, address, telephone number, proof of date and place of purchase
and a description of the operating problem. After repairing or replacing, your Genie
product, we will ship it to your home at no cost to you for parts and labor, but you will
have to pay a minimum of $5.00 for shipping and handling charges.
Your choice of either one of the above-described service options is your exclusive
remedy under this warranty.
What this warranty does not cover:
This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in transit
to our service location or damage resulting from alterations, misuse or abuse, lack of
proper maintenance, unauthorized repair or modification of the product, affixing of
any attachment not provided with the product, programming of the Remote Control
Devices, Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or broken
wires, Carriage disengaged, Force Control adjustments, door out of balance, broken
springs or cables, power outages, use of extension cords, missing or damaged parts on
discounted, clearanced, final sale or taped cartons, phantom operations (labor is not
covered if Opener is functioning properly while technician is in garage),fire, flood, or
acts of God, or other failure to follow the Owner’s Manual.
2
Please note the following information,so it is available if you
need to call us.
Date Purchased __________/_________/__________
Serial Number* ______________________________
Operator Model* ______________________________
Dealer Name ______________________________
Dealer Address ______________________________
City ______________________________
State / Zip ______________________________
* Model Number and Serial Number are located on
Motor Cover inside the lens.
See Power Head Assembly Exploded View on page 15
NOTE
Please keep original or photocopy of your sales receipt
with this manual for future reference should service
ever be required.
INCLUDED IN THIS PACKAGE
Manual 1) Warranty Information
2) Pre Installation Checklist to be reviewed
prior to any assembly or installation
3) Necessary Adjustments
4) Programming Remote Devices
5) Maintenance and Troubleshooting
6) Parts Explosions
7) Accessory Order Form
8) Door Opener Association Safety and
Maintenance Brochure (DASMA)
9) Entrapment Warning Label - To be Adhered
in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly
instructions
2) Pictorial and step by step opener installation
instructions
IT IS CRITICAL THAT ALL SAFETY WARNINGS
MARKED CLEARLY IN BOTH THE MANUAL
AND POSTER ARE READ, UNDERSTOOD AND
FOLLOWED.
Visit Our Website at: www.geniecompany.com
FOR ANSWERS: CALL 1.800.354.3643
SAVE THESE INSTRUCTIONS
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
oVeRView of poteNtial haZaRDS
Overhead doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs
under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you
have questions or do not understand the information presented, call The Genie Company. or your local Genie Distributor.
In this section, and those that follow, the words Danger, Warning and Caution are used to emphasize important safety
information. The word:
DANGER
WARNING
CAUTION
The word NOTE is used to indicate important steps to be followed or important considerations.
indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
:
indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
:
indicates a potentially hazardous situation which, if not avoided, may result in injury or property damage.
:
POTENTIAL HAZARD
MOVING DOOR
Could result in death
ELECTRICAL SHOCK
Could result in death
HIGH SPRING TENSION
EFFECT
WARNING:
Could result in death
or serious injury.
WARNING:
or serious injury.
WARNING:
or serious injury.
• Keep people clear of opening while door is moving.
• Do Not allow children to play with the door operator.
• Do Not operate a door that jams or one that has a broken spring.
• Turn off power before removing operator cover.
• When replacing cover, make sure wires are not pinched or near
moving parts.
• Operator must be properly grounded.
• Do Not try to remove, repair or adjust springs or anything to
which door spring parts are fastened, such as, wood blocks,
steel brackets, cables or other like items.
• Repairs and adjustments must be made by a trained door
system technician using proper tools and instructions.
IMPORTANT INSTALLATION
INSTRUCTIONS
to R e D u C e t h e R i S k o f S e V e R e i N j u R y o R D e a t h :
WARNING
1 READ AND FOLLOW ALL SAFETY, INSTALL ATION AND
OPERATION INSTRUCTIONS. If you have any
questions or do not understand an instruction, call
your authorized Genie installation professional.
2 Do Not install operator on an improperly balanced
door. An improperly balanced door could cause
severe injury. Repairs and adjustments to cables,
spring assembly, and other hardware must be made
by a trained service person using proper tools and
instructions.
3 Remove all ropes, and disable all locks connected to
the door before installing operator.
4 Install door operator 7 feet or more above the floor.
Mount the emergency release knob 6 feet above
the floor.
5 Do Not connect the operator to the source of power
until instructed to do so.
6 Locate the control button:
• Within sight of door.
• At a minimum height of 5 feet, so small children
cannot reach it.
• Away from all moving parts of the door.
7 Install the entrapment WARNING label next to the
wall button or console. Install the emergency release
tag on, or next to, the emergency release
8 The operator must reverse when the door contacts a
1-1/2 inch high object on the floor at the center of
the doorway. This is about the size of a 2” x 4” board
laid flat.
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
:
PREVENTION
Sa f e t y fe a t u R e S
Safe-T-Beam® (STB) Non-Contact Reversing System
Places an invisible beam across door opening, that reverses
the door during down travel to the fully open position if
anything passes through beam.
Safe-T-Reverse
Automatically stops and reverses a closing door within 2
seconds of contact with an object.
Safe-T-Stop
Automatically opens a closing door, if door does not close
within 30 seconds.
ForceGuard
Used to set the force required for opening and closing
door. For maximum safety, set the minimum force required
to fully open and close door.
Automatic Lighting System
Light bulbs up to 60 Watts max. , used for safer entries and
exits. The lights turn on when door is activated and
automatically turn off 4.5 minutes later.
Manual Emergency Release
Allows the garage door to be opened or closed manually
for emergencies or maintenance.
®
Contact Reversing System
®
Timed Reversed System
®
Control
3
SECTIONAL DOOR, TORSION SPRINGS
SECTIONAL DOOR, EXTENSION SPRINGS
ONE-PIECE DOOR, TRACKLESS
pR e -iN S t a l l a t i o N Ch e C k l i S t
H + 6
H + 2 - 1/2
This Opener includes parts and supplies needed to install in most
garages and connect to most garage doors. There are many variations
of garages and garage doors. A few additional parts and supplies may
be needed to install Opener into your garage and connect to your
garage door. While checking items listed below, note any additional
items you will need.
Tools used in this section:
• 12’+ Tape Measure • Pencil • Ladder • Level
Check following items before assembling Opener:
Check Step 1:
a N D th i C k N e S S
Check condition of vertical stile in center of door, and its connection to
door’s top and bottom beams. (Figure 1)
A If door frame is nailed together and not a solid connection, door
frame must be braced or reinforced before installing Opener.
B If door is “lightweight” (made with frame and skin - not solid),
door (including door frame) must be braced or reinforced before
installing Opener.
C A door opener reinforcement bracket may also be needed to
connect garage door to Opener’s Door Bracket. This Opener is
designed for installation on a properly braced sectional door or
solidly braced one-piece door.
D Contact your Genie Factory Authorized Dealer or dealer of your
garage door for any necessary bracing and a door opener
reinforcement bracket (if needed) before proceeding.
E If you have a wooden door, measure door’s thickness. If your door
is less than 2” thick, brace door or use shorter Door Bracket Lag Screws
(1/4” x 1-1/4” – not included)
Ch e C k Do o R Co N D i t i o N
KEEP FEET CLEAR OF DOOR
3’ - 4’
C Check door type. Make a note of whether it is a sectional or a
one-piece door for reference later (Figure 2).
Check Step 3:
A Measure door height (floor to top of door) using a tape measure.
B This new Garage Door Opener is designed for doors up to and
including 7’ 6” tall. If door height is 7’ 6” or less continue to Check Step 4.
C If door height is 8’-0”, you need a Rail Extension Kit. (Figure 3).
(See Accessories Order Form, Page 16).
D If the door height is taller than 8’-0”, the opener you purchased is
the wrong version. Contact your Customer Service Representative
at 1-800-354-3643.
Check Step 4:
Sectional
Door
Figure 2 Checking door balance
me a S u R e Ga R a G e Do o R he i G h t
Figure 3 Rail Extension Kit
Ch e C k Do o R he a D e R aR e a
3’ - 4’
Rail Extension for
One-Piece
Door
8’ door
Torsion
Springs
Center
Stile
Figure 1 Note Door Type
Check Step 2:
a
A Raise door, check alignment and see if it moves freely (Figure 2).
If door appears out of alignment, binds, or does not move smoothly,
contact a Genie Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.
B Raise door to 3’ – 4’ above ground and carefully let go. Door
should stay stationary. Slight movement is acceptable. More than
slight movement means door is out of balance. Contact a Genie
Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.
Ch e C k Ga R a G e Do o R
l i G N m e N t , op e R a t i o N ,
a N D ba l a N C e
WARNING
Extension
Springs
Center Stile
:
If your door sticks, binds, or is out of balance, have it adjusted
by a Genie Factory Authorized Dealer. Door springs, cables,
pulleys, brackets and associated hardware are under extreme
tension and can cause serious injury or death.
Header Area
NOTE
The header is a heavily reinforced section of the wall just
above the top of the garage door opening.
A Find vertical center line of door and header:
• Close door.
• Measure door width at top.
• Mark a point at center of door and on header directly
above door. Draw a center line to connect points.
B Find Header Bracket mounting height (Figure 4): (Do not attach
Header Bracket).
• Raise door, watching top edge of door and stop door
when its edge reaches its highest point.
• Measure distance (“H”) from top edge of door to floor.
– For sectional doors, add 2-1/2” to “H”. Mark a point
on center line. Bottom of Header Bracket will be
installed here.
– For one-piece doors, add 6” to “H”. Mark this point on
center line. Bottom of Header Bracket will be
installed here.
ONE-PIECE DOOR
HEADER
SECTIONAL DOOR
HEADER
Figure 4 Find Highest Point of Travel
4
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
NOTE
• For all types and styles of doors:
– If the ceiling in your garage is so low that there is
not at least a 3” space above the Header Bracket
mounting point, contact a Genie Factory
Authorized Dealer.
• If a door spring is in the way, place the Header Bracket
above the spring. Do Not move the door spring.
Perforated Straps
FINISHED CEILINGS
Locate ceiling joists or trusses using
a stud finder or similar device.
Attach angle iron(not included) to
joists or trusses through finish
material using Lag Screws.
WARNING
:
Door springs are under extremely high tension and
should be handled ONLY by a trained professional.
C Check wall for a stud or a solid header at your mark: (If checking a
finished wall, a stud finder may be helpful).
• If location is above Header, a 2” x 6” board must be
screwed to studs beside your mark with at least two Lag
Screws and Flat Washers (not provided).
• Transfer your mark to new mounting board.
Check Step 5:
m
Check ceiling or space above where Opener Power Head will be
mounted (Figure 5): There must be a 120 Volt grounded outlet or
wiring box within 3 feet of Power Head.
Grounded
outlet
Figure 5 Check Power Head location
A The measurements above are taken from the garage door
centerline toward the rear of the garage.
B Find location of ceiling joist or truss above where Opener Power
Head will be and estimate type and quantity of materials needed for
your installation (Figure 6A & B).
Standard Straps
Ch e C k po w e R he a D
o u N t i N G aR e a
10’
(7’-6” door)
11’
(8’ door)
Door Center Line
MOUNTING EXAMPLES
Extra wood required
Perforated Angle
Iron
Figure 6B Mounting methods for open beam or finished ceilings
Check Step 6:
p
A Check that there is a 15 Amp 120 Volt grounded electrical
outlet or grounded permanent wiring box (per building code)
within 3’ of Opener Power Head:
• If not, an outlet or wiring box must be installed. Contact
a licensed electrician for installation.
• If building codes require permanent wiring, Power Head
must be partially disassembled to install appropriate
wiring in place of Power Cord. (See Assembly and
Installation Poster.)
Ch e C k Ce i l i N G f o R GR o u N D e D
o w e R So u R C e
Figure 5
NOTE
Permanent wiring must be installed by a Licensed
Electrician. Not all Genie Factory Authorized Dealers
are Licensed Electrician’s. Contact someone who is a
Licensed Electrician.
WARNING:
Do Not use an extension cord! Extension cords can
cause dangerous overheating conditions.
Do Not use portable generator! This product is
designed to operate using standard house current.
Do Not use alternate power supplies,
Check Step 7:
m
Check for wood garage frame, jamb, or masonry at mounting
location (6” above floor) with attachment tabs facing away
from garage door (Figure 7).
A If you cannot mount Safe-T-Beam® Mounting Bracket to
wood frame:
• Concrete screws and concrete anchors (not included)
must be used to mount Brackets on masonry with
attachment tabs facing away from garage door.
Ch e C k Sa f e -t-be a m ®
o u N t i N G bR a C k e t lo C a t i o N
Figure 6A
OPEN CEILINGS Straps and angle iron may attach directly to joists
or trusses.
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
Source
Safe-T-Beam®
Mounting Bracket
Figure 7 Mounting
Safe-T-Beam®
Components
Sensor
Top of
Bracket
6” above
floor
5
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