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2020L
Owner’s Manual
14 pgs3.15 Mb0

Genie 2020L Owner’s Manual

Operation and Maintenance Manual
3681036666
GARAGE
TABLE OF CONTENTS
Warranty Information ................... 2
Safety Information ..................... 3
Safety Features ......................... 3
Important Installation Instructions ....... 3
Pre-lnstallation Checklist .............. 4-6
Adjustments .......................... 7-8
Programming the Remote Control ...... 8
Installing lightbulb and lens ............. 9
Troubleshooting Guide ............. 10-11
Parts Lists and Exploded Views ..... 12 -13
COMPLETE WiTH INTELLICODE ®
REMOTE CONTROL AND SERIESII
ELECTRONICS
For 7' 6" Doors. Extension Kit is available for 8' Doors Included Wall Control MUST be installed prior to Operation
of this Garage Door Operator. Safe-T-Beam ®Safety Reverse System Must be installed and
the Force Controls MUST be Properly Set to close door. This Equipment meets or exceeds all Federal, State and UL 325
Safety Requirements.
Having Difficulty? Need Help?
Please call us:1-800-35-GENIE (354-3643) www.geniecompany.com
Please have Model information ready when calling.
THE GENIE COMPANY LiMiTED WARRANTY
What is covered?
Any defect in material and product workmanship from personal, normal
household usein accordance with the Owner's Manual. For how long?
MODEL2020LSeries... 10 yearson motor and 2 yearson all other parts.
Who gets the warranty?
This warranty islimited to the consumer who originally purchased the product.
Geographic scope:
This warranty applies only to units installed and operated within the country where they were purchased.
Limitations:
IMPLIEDWARRANTIES,INCLUDINGTHOSEOF FITNESSFORA PARTICULAR PURPOSEANDMERCHANTABILITY(AN UNWRITTENWARRANTYTHATTHE
PRODUCTISFITFORORDINARYUSE),ARELIMITEDTO ONEYEARFROMTHE DATEOFPURCHASE.GENIEWILL NOTPAY FOR:LOSSOFTIME;
INCONVENIENCE;LOSSOFUSEOFYOURGENIEPRODUCTORPROPERTY DAMAGECAUSEDBYYOURGENIEPRODUCTORITSFAILURETOWORK;ANY
SPECIAL,INCIDENTALORCONSEQUENTIALDAMAGES;OR ANYDAMAGES
RESULTINGFROMMISUSEORMODIFICATIONOFYOURGENIEPRODUCT.
Some states and provinces do not allow limitations on how long animplied warranty lastsor the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty isthe only one we will giveon your Genie product, and it sets
forth all our responsibilities regarding your Genieproduct.There are noother express warranties.
State and province rights: This warranty gives you specific legalrights, and you may also haveother rights which vary from state to state andprovince to
province.
How to get warranty service:
To obtain warranty servicefor your Genie product, you must provide proof of the date and place of purchaseof the product.
1.Do=it-Yourself-Service. Callthe GenieCustomer Servicetoll free at 1.800.354.3643to speak in
person to a trained Genie representative for assistancein diagnosing the problem and arranging to supply you with the required parts for do-it-
yourself repairs.Trained service representativesare available Monday-Friday, 8:00a.m.- 9:00 p.m., EasternTime, and on Saturday, 10:00a.m. to 7:00 p.m.,
EasternTime (subjectto holidays) You may alsoget the information you needat www.geniecompany.com.
2.Service From Authorized Dealers.
YoualsomayobtainwarrantyservicefromGenieauthorizeddealersbycallingthe GenieCustomerServiceat 1.800.354.3643or byvisitingwww.geniecompony.com
beforeschedulingwarrantyservice.If warrantyserviceisprovidedbyanauthorized
dealer,Geniewill provideallrequiredpartsunderwarrantyatnochargeto you,but thedealersareindependentbusinesspeopleandmayrenderabenchor servicecall
chargefortheir services.Geniewill notreimburseyouorotherwiseberesponsiblefor thosecharges.
Wesuggestthat youretainyouroriginalpackingmaterialintheeventwechoose to repairor replaceyour GenieProductand requestthat youshipit to us.Besureto
includeyourname,address,telephonenumber,proof ofdateand placeofpurchase andadescriptionofthe operatingproblem.After repairingorreplacing,yourGenie
product,wewillshipit toyourhomeatno costto youfor partsandlabor,butyouwill haveto payaminimumof $S.00forshippingand handlingcharges.
Yourchoiceof eitheroneofthe above-describedserviceoptionsisyourexclusive
remedyunderthiswarranty. What this warranty does not cover: Thiswarrantydoesnotcoverbatteries(whichareconsideredreplaceableparts),
installation,commercialuse,defectsresultingfromaccidents,damagewhileintransit
to our servicelocationordamageresultingfromalterations,misuseorabuse,lackof
propermaintenance,unauthorizedrepairormodificationoftheproduct,affixingof
anyattachmentnotprovidedwith theproduct, programmingofthe RemoteControl
Devices,Safe-T-Beam®adjustment/cleaning,staplesthrough wiring, pinchedor broken
wires,Carriagedisengaged,ForceControladjustments,door outof balance,broken springsorcables,poweroutages,useofextensioncords,missingordamagedpartson
discounted,clearanced,finalsaleor tapedcartons,phantomoperations(laborisnot coveredif Openerisfunctioning properlywhiletechnicianisin garage),fire,flood,or
actsofGod,orother failuretofollow theOwner'sManual.
Pleasenote the following information,soit is availableifyou needto call us.
DatePurchased / / SerialNumber*
Operator Model* Dealer Name
DealerAddress City
State / Zip
eeSerial Number is located on the Power Head, inside
the Light Cover.
WK YR P I'_
Serial/Mfg No.
NOTE
Pleasekeep original or photocopy of your salesreceipt
with this manual for future reference shouldservice
ever be required.
INCLUDED IN THIS PACKAGE
Manual 1)Warranty Information
2) Pre Installation Checklist to be reviewed prior to any assembly or installation
3) Necessary Adjustments
4) Programming Remote Devices
5) Maintenance and Troubleshooting
6) Parts Explosions
7) Accessory Order Form
8) Door Opener Association Safety and
Maintenance Brochure (DASMA)
9) Entrapment Warning Label- To be Adhered
in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly
instructions
2) Pictorial and step by step opener installation
instructions
MARKED CLEARLY IN BOTH THE MANUAL
lAND POSTER ARE READ, UNDERSTOOD AND
FOLLOWED;
Visit Our Website at: www.geniecompany.com
FORANSWERS:CALL1.800.354.3643
SAVE THESE INSTRUCTIONS
2 For Help, call 1=800-3S-GENIE or visit www.geniecompany.com
OVERVIEW OF POTENTIAL HAZARDS
Overhead doors arelarge,heavy objects that move with the help of springsunder high tension and electric motors. Sincemoving objects,springs
undertension, and electric motors cancauseinjuries, your safetyand the safety of others depend on you reading the information in this manual. Ifyou havequestions or do not understand the information presented, callTheGenie Company. or your local GenieDistributor.
In this section, and those that follow, the words Danger, Warning and Caution are used to emphasize important safety
information. The word:
DANGER: indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING: indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. CAUTION: indicates a potentially hazardous situation which, if not avoided, may result in injury or property damage.
The word NOTE is used to indicate important steps to be followed or important considerations.
POTENTIAL HAZARD
MOVING DOOR
ELECTRICALSHOCK
Could result in death
HIGH SPRINGTENSION
EFFECT PREVENTION
WARNING: . Keep people clear of opening while door is moving.
Could result in death oDo Not allow children to play with the door operator.
or serious injury, oDo Not operate a door that jams or one that has a broken spring.
WARNING:
Could result in death
or serious injury.
WARNING:
or serious injury.
oTurn off power before removing operator cover. oWhen replacing cover, make sure wires are not pinched or near
moving parts.
oOperator must be properly grounded. . Do Not try to remove, repair or adjust springs or anything to
which door spring parts are fastened, such as, wood blocks, steel brackets, cables or other like items.
oRepairs and adjustments must be made by a trained door
system technician using proper tools and instructions.
MPORTANT INSTALLATION NSTRUCTIONS
WARN ING:
TO REDUCE THI RISK
OF SEVERE INJURY OR DEATH:
1 READAND FOLLOWALL SAFETY,INSTALLATIONAND OPERATION
INSTRUCTIONS.If you have any questions or do not understand
an instruction, call your authorized Genie installation professional.
2 Do Not install operator on an improperly balanced door. An
improperly balanced door could cause severe injury. Repairs and adjustments to cables, spring assembly, and other hardware must be made by a trained service person using proper tools
and instructions.
3 Remove all ropes, and disable all locks connected to the door
before installing operator.
4 Install door operator 7 feet or more above the floor. Mount the
emergency release knob 6 feet above the floor.
5 Do Not connect the operator to the source of power until
instructed to do so.
6 Locatethe control button:
• Within s!ght of door.
• At a minimum height of Sfeet, so small children cannot reach it.
• Awayfrom all moving parts of the door.
7 Install the entrapment WARNING label next to the wall button or
console. Install the emergency releasetag on, or next to, the emergency release.
8 The operator must reverse when the door contacts a 1-1/2 inch
high object on the floor at the center of the doorway. This is
about the size ofa 2 x 4 board aid fat.
SAFETY FEATURES
Safe-T-Beam® (STB)Non-Contact Reversing System
Placesan invisiblebeam acrossdoor opening, that reversesthe door during down travel to the fully
open position if anything passesthrough beam.
Safe-T-Reverse® Contact Reversing System
Automatically stops and reversesa closing door within 2 secondsof contact with an object.
Safe-T-Stop® Timed Reversed System
Automatically opens a closing door, ifdoor does not close within 30seconds.
ForceGuard Control
Used to set the force required for opening and clos- ing door. Formaximum safety,set the minimum
force required to fully open and close door. Automatic Lighting System
Light bulbs up to 60 Watts max., used for safer entries and exits. The lights turn on when door
isactivated and automatically turn off 4.5 minutes later.
Manual Emergency Release
Allows the garage door to be opened or closed
manually for emergencies or maintenance.
For Help, {all 1-800-35-GENIE or visit www.geniecompany.com :3
PRE=INSTALLATION CHECKLIST
This Opener includes parts and supplies needed to install in most garages and connect to most garage doors. There are many variations
of garagesand garage doors. A few additional parts and supplies may
be needed to install Opener into your garage and connect to your
garage door. While checking items listed below, note any additional items you will need.
Tools used in this section:
• 12% Tape Measure • Pencil • Ladder • Level
C Checkdoor type. Makeanoteofwhetheritisasectionalora one-piece door for reference later (Figure 2).
SECTIONAL DOOR,TORSION SPRINGS SECTIONAL DOOR, EXTENSION SPRINGS
ONEPIECEDOOR,TRACKLESS
Header Area
Check following items before assembling Opener:
Checkcondition of vertical stilein center of door, and its connection to door's top and bottom beams. (Figure 1) A Ifdoor frame is nailed together and not a solid connection, door
frame must be bracedor reinforced before installing Opener. B If door is"lightweight" (madewith frame and skin - not solid),
door (including door frame) must be braced or reinforced before
installing Opener. C Adoor opener reinforcement bracket may alsobe needed to
connect garage door to Opener's Door Bracket. This Opener is designed for installation on a properly braced sectional door or
solidly braced one-piece door. D Contact your Genie FactoryAuthorized Dealeror dealer of your
garage door for any necessarybracing and a door opener reinforcement bracket (if needed) before proceeding.
E If you haveawooden door, measuredoor's thickness. If your door is lessthan 2" thick, brace door or useshorter Door Bracket LagScrews
(1/4" x 1-1/4"- not included)
AND BALANCE
A Raisedoor, check alignment and seeif it movesfreely (Figure 2).
Ifdoor appears out of alignment, binds, or does not move smoothly, contact aGenieFactory Authorized Dealer or dealer of your garage
door for repairsand adjustments to door mechanism. B Raisedoor to 3' - 4' above ground and carefully let go. Door
should staystationary. Slight movement isacceptable. More than slight movement meansdoor is out of balance. Contact a Genie
FactoryAuthorized Dealer or dealer of your garage door for repairsand adjustments to door mechanism.
....::::-:::::: KEEPFEET CLEAR OF DOOR
One-Piece Door
Figure 2 Checking door balance
Center Stile
Figure 1 Note Door Type
A Measuredoor height (floor to top of door) using a tape measure.
B This new Garage Door Opener isdesigned for doors up to and including 7' 6" tall. Ifdoor height is7' 6" or lesscontinue to CheckStep 4.
C Ifdoor height is8'-0", you need a RailExtension Kit.(Figure 3). (SeeAccessoriesOrder Form,Page 16). D Ifthe door height istaller than 8'-0",
the opener you purchased isthe Rail Extension for wrong version. Contact 8' door
Customer Service Representative
at 1-800-354-3643.
Figure 3 Rail Extension Kit
NOTE
The header is a heavily reinforced section of the wall just above the top of the garage door opening.
A Findvertical center line of door and header:
• Closedoor.
• Measuredoor width at top.
• Marka point at center of door and on headerdirectly
above door. Draw a center lineto connect points.
B Find Header Bracketmounting height (Figure 4): (Do not attach Header Bracket).
• Raisedoor, watching top edge of door and stop door when its edge reachesits highest point.
• Measuredistance ("H") from top edge of door to floor.
- Forsectional doors,add 2-1/2" to "H". Mark a point
on center line. Bottom of Header Bracketwill be
installed here.
- Forone-piece doors, add 6" to "H". Markthis point on
center line. Bottom of Header Bracketwill be
installed here.
SECTIONAL DOOR
H÷2_J=2_......
ONE-PIECE DOOR
WARNING:
Ifyour door sticks, binds, or is out of balance, have it adjusted bya Genie Factory Authorized Dealer. Door springs,cables, pulleys,brackets and associatedhardware are under extreme
tension and cancause seriousinjury or death.
4
H
Figure 4 Find Highest Point of Travel
ForHelp,call 1-800-3S-GENIEorvisit www.geniecompany.com
NOTE
• For all types and styles of doors:
- If the ceiling in your garage isso low that there is not at least a 3" space above the Header Bracket mountingpoint, contact a Genie Factory
AuthorizedDealer.
• Ifa door spring is in the way, place the Header Bracket above the spring. Do Not move the door spring.
WARNING:
Door springs are under extremely high tension and
shou d be handed ONLYby atrained professiona.
Perforated Straps
FINISHEDCEILINGS Locateceilingjoistsortrussesusing
astudfinderorsimilardevice.
Attach angle iron(not included) to joists or trusses through finish
material using LagScrews.
Figure 6B Mounting methods for open beam or finished ceilings
C Checkwall for a stud or a solid header at your mark: (If checking a finished wall, a stud finder may be helpful).
• If location isabove Header,a 2"x 6" board must be
screwed to studs besideyour mark with at leasttwo Lag Screwsand Flat Washers(not provided).
• Transferyour markto new mounting board.
Check ceiling or space above where Opener Power Head will be mounted (Figure 5): There must be a 120Volt grounded outlet or wiring box within 3 feet of Power Head.
Grounded outlet
1
(8' door)
Door Center Line
Figure S Check Power Head location
A The measurements above aretaken from the garage door centerline toward the rear of the garage.
B Find location of ceiling joist or truss above where Opener Power Head will beand estimate type and quantity of materials needed for your installation (Figure 6A & B).
MOUNTING EXAMPLES
Standard Straps
Extra wood required Perforated Angle
Iron
POWERSOURCE
A Checkthat there is a 15Amp 120 Volt grounded electrical outlet or grounded permanent wiring box (per building code)
within 3' of Opener Power Head(Figure S).
• If not, an outlet or wiring box must be installed. Contact a licensed electrician for installation.
Ifbuilding codes require permanent wiring, Power Head must be partially disassembledto install appropriate
wiring in place of Power Cord. (SeeAssemblyand
Installation Poster.)
NOTE
Permanent wiring must be installed by a Licensed Electrician. Not all Genie Factory Authorized Dealers are
Licensed Electrician's. Contact someone who isa Licensed Electrician.
WARNING:
Do not use and extension cordi Extension cords Can cause
dangerous overheating COnditions:
Do NOt Use p0rtable generat0rs: This pr0duct isdesigned to operate on standard house current;
DoNot use alternate power supplies.
MOU_ lJ.......... n ......., ......NNTINGBRACKET LOCATIO
Check for wood garage frame, jamb, or masonry at mounting location (6" above floor) with attachment tabs facing away
from garage door (Figure 7).
A If you cannot mount Safe-T-Beam ®Mounting Bracket to wood frame:
. Concrete screws and concrete anchors (not included)
must be used to mount Brackets on masonry with attachment tabs facing away from garage door.
Safe-T-Beam®Mounting BracketExtensions may be used
(not included - available at Dealeror useorder form pg. 14.
Figure 6A
OPENCEILINGSStrapsand angle iron may attach directly to joists or trusses.
For Help, call 1=800=35=GENIEor visit www.geniecompany.com
I
Safe-T-Beam ®
Mounting Bracket@/_ / 6"
Figure 7 Mounting I floor
Safe-T-Bea _ ......
Components
_i_ / ...........: Topof
Bracket
_i _rr above
5
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