In order to reduce the risk of personal injury or property damage, carefully
observe the following information:
The service manuals of General Motors Corporation are intended for use
by professional, qualified technicians. Attempting service procedures
without the appropriate training, tools, and equipment could cause
personal injury, vehicle damage, or improper vehicle operation. Proper
vehicle service is important to the safety of the service technician and to
the safe, reliable operation of all motor vehicles. If a replacement part is
needed, use the same part number or an equivalent part. Do not use a
replacement part of lesser quality.
The service manuals contain effective methods for performing service
procedures. Some of the procedures require the use of tools that are
designed for specific purposes.
Accordingly, any person who intends to use a replacement part, a service
procedure, or a tool that is not recommended by General Motors, must
first establish that there is no jeopardy to personal safety or the safe
operation of the vehicle.
The service manuals contain Cautions and Notices that must be
observed carefully in order to reduce the risk of personal injury. Improper
service may cause vehicle damage or render the vehicle unsafe. The
Cautions and Notices are not all-inclusive. General Motors can not
possibly warn of all the potentially hazardous consequences that may
result by not following the proper service procedures.
The service manuals cover service procedures for vehicles that are
equipped with Supplemental Inflatable Restraints (SIR). Failure to observe
all SIR Cautions and Notices could cause air bag deployment, personal
injury, or otherwise unneeded SIR repairs. Refer to the SIR component
and wiring location views in Restraints before performing a service on or
around SIR components or wiring.
If multiple vehicle systems are in need of repair, including SIR, repair the
SIR system first to reduce the risk of accidental air bag deployment and
personal injury.
This manual contains information about service for the Rear Wheel Steering System. Always refer to applicable vehicle service information
and appropriate Dealer Technical Service Bulletins for additional information regarding system operation and diagnostic/repair procedures.
When this manual refers to a brand name, a number, or a specific tool, you may use an equivalent product in place of the recommended
item.
All information, illustrations and specifications in this manual are based on the latest product information available at the time of publication
approval. General Motors reserves the right to make changes at any time without notice.
No part of this book may be reproduced, stored in any retrieval system, or transmitted in any form or by any means (including but not
limited to electronic, mechanical, photocopying, and recording) without prior written permission of General Motors Corporation. This applies to
all text, illustrations, tables and charts.
Before the broadcast begins, please read the following information which will
help you understand the One Touch site controller and keypad — your links to
the instructor and the other course participants.
Using One Touch
1) Logging in to the system
To log in to the system, follow these steps:
1. Verify correct HOST number for your session by referring to the Host number
that appears in the lower, right corner of the TV screen during the broadcast.
2. Check the Host Number that appears on your OneTouch site controller,
which is the large black box located near your TV equipment. If necessary , use the
Plus (+) or Minus (-) key on the site controller's display to change the host to the
correct number, and then press the Enter Key (↵) to log onto the host.
3. Once the keypad asks for you ID, enter your student identification number.
(U.S. Social Security, Canadian EIN or Mexican IMSS or Person ID, effective
January 2005) on your OneTouch keypad, and then press the Enter Key. The
message "Validating" appears on the keypad for a few seconds. Next, your name
appears. this confirms that you have logged onto a host.
NOTE: If you have already logged in to your keypad and you determine that our site
controller is NOT set to the correct host number , you must first log off the site controller
by pressing the Esc key on the site controller's display. W ait until the sytem logs you
off, and then follow the steps above for logging back into the system.
Finally , if you are experiencing any technical difficulties and are unable to log in on both
the keypad and the site controller, please call the GM T raining Help Desk at 1-888-
748-2687 and press prompt 1.
2) Speaking to the Instructor
For best results while speaking to the instructor, follow these tips:
1. Place the keypad near the front of your desk. Put your class materials
between you and the keypad.
Speak directly into the microphone on the keyp ad. The microphone is located just
2.
below the row of five function keys. Speak in a normal tone from your standard
seated position. You will be heard by all of the other course participants and the
instructor.
Ask a question, make a
comment, enter a
discussion, or cancel a call
to the instructor.
Signal the instructor
anonymously that you do
not understand.
Answer a multiple-choice
question.
Answer a question with a
numeric answer.
press:and this will happen...
Your WAIT light will be turned on and your
Call
Flag
A
BCDE
+
Enter
name will be added to the queue. Your
SPEAK light will come on when it is your
turn to speak. If you press the CALL key a
second time, your WAIT light will go off, and
your call will be canceled.
The percentage of students signaling the
instructor is displayed on the instructors
monitor. The instructor may adjust the
lecture accordingly.
If you are taking a multiple question quiz, the
answer is stored until you answer the last
question. On single questions the answer is
transmitted to the host site when you press
the ANSWER key.
If you are taking a multiple questions quiz
the answer is stored until you answer the
last question. On single questions,the
answer is transmitted to the host site when
you press the ENTER key.
Erase a numeric answer.
See the next quiz
questions answer set, and
any response you may
have entered for that
question.
See the previous quiz
questions answer set, and
any response you may
have entered for that
question
GM Training Help Desk 1-888-748-2687
Clear
Next
Quest
Prev
Ques
NOTE: To confirm that your response has been
received by the system, your letter or number
choice will be found in brackets in the upper
right-hand corner of the keypad display.
The answer in the window will be erased. On
single questions, you must press CLEAR
before you press ENTER.
The next questions ID and answer character
set will appear on the keypad display. If you
have already answered the question, your
answer will also display.
The previous questions ID and answer
character set will appear on the keypad
display. If you have already answered the
question, your answer will also display.
•Contact the Technical help desk at
1-888-748-2687, prompt 1, if necessary
Question 1
In which of the following regions is your
dealership located?
Course Goal
Upon successful completion of this course, you
will be able to identify the Rear Wheel Steering
System, associated components and apply
concepts and procedures to diagnose the
system operation.
Session Objectives
Identify the Rear Wheel Steering
System and its benefits
Identify system components and their
roles in operation
Identify unique system features
Identify diagnostic procedures
A.Atlanta
B.Chicago
C.Dallas
D.Los Angeles
E.New York
Question 2
Which of the following best
describes your experience level
at GM dealerships?
A .Greater than 10 years
B.Between 5-10 years
C.Between 2-5 years
D.Less than 2 years
Strategy Based Diagnostics
Step 1. Verify customer concern
Step 2. Make quick checks
Step 3. Follow diagnostic system checks
Step 4. Check service bulletins
Step 5. Diagnostics
Step 6. Decision on cause isolation
Step 7. Repair and verification
Special Instructions
The diagnostic charts in this courseware
are for reference only. Refer to Service
Information when servicing Rear Wheel
Steering Systems.
•A 1-component course has no recommended prerequisite(s) or follow-up component
•A 2-component course has a recommended prerequisite(s) CBT or Video component
which you should complete before attending the IDL
(or)
it consists of an IDL or CBT followed by a Hands-On component which you will need to take in
order to complete the course
•A 3-component course has a recommended prerequisite(s) CBT or Video component
which should be completed before attending the IDL. You will need to take the follow-up
Hands-On component in order to complete the entire course
The dealership STS Report is credited when all components of the course are completed.
NOTICE: You’ll see your Training Record and Individual Training Plan change as each
course component is successfully completed. Just visit www.gmtraining.com and check
TMS.
To purchase authentic GM Service Training Materials,
contact the GM Training Materials Headquarters at 800-393-4831.
High-Speed St ability , T railering
Maneuverability , and Low-S peed
Maneuverability
These videos demonstrate how the combined
steering of the front and rear wheels improves
the truck’s maneuverability. These three video
segments will show high speed stability,
enhanced trailering and improved
maneuverability during parking.
Video Outline –
High-Speed Stability
•The Rear Wheel Steering System helps
improve stability during high-speed lane
changes
Front and Rear Wheels Turned in Same
Direction
•With the Mode Select Switch in the
4-wheel steer position, the front and rear
wheels turn in the same direction during
high-speed maneuvers
•When both the front and rear wheels turn in
the same direction, the system is operating
in the positive phase
•Positive phase Rear Wheel Steering
improves stability during higher-speed
maneuvers
Video Notes:
Lateral Motion Affected by Direction
Changes in Wheel Angle
•Normal vehicle parking, especially in
tight parking spaces, also becomes
much easier with Rear Wheel Steering
•With the Mode Select Switch in the
4-wheel steer position, the front and rear
wheels turn in the opposite direction during
low-speed maneuvers, such as parking
•When the front and rear wheels turn in the
opposite direction, the system is operating
in the negative phase
•Negative phase Rear Wheel Steering
improves maneuverability while operating at
low speeds
Video Notes:
Vehicle Pulling into Parking Spot
Front and Rear Wheels Turning in Opposite
Directions
Why do we use a 5º positive phase
steering vs. a 12º negative phase?
ground hoist or supporting the axle
with jack stands, it’s very important that
the hoist is positioned at the correct
lifting points on the vehicle. If not, boot
damage may occur.
•Notice how close the lift point is to the boots
•Use caution when lifting this vehicle
Correct Lift Points (Circled)
•The recommended method to lift the vehicle
is using an above ground hoist
•Use current Service Information for details:
–Select "General Information" and then
"General Information " again. Next select
"Introduction". Finally select "Lifting and
Jacking the Vehicle".
Fill in the blanks on the illustration below with the letter for each component shown in
the list.
Exercise: Component Locations
Components
A. Steering Wheel Position
Sensor
B. Vehicle Speed Sensor
C. Mode Select Switch
D. Control Module
E. Steerable Rear Axle
Identify any one of the three inputs and
its purpose.
TECH TIP
GM recommends you do not use tire
chains with the Rear Wheel Steering
System. The chains could hit the
wheel housing when the wheels are
turning left or right. If you must use
chains, keep the vehicle in 2WS mode.
Hit your flag key when finished.
TECH TIP
Do NOT change the tire size. This may
cause interference with the wheel
housing and calibration concerns
with the ABS, PCM and the Rear
Wheel Steering Module.
Module 1 Summary
Benefits of System
Three Phases of Operation
Three Modes of Operation
System Components and Operation
Caution When Using In-Ground Hoist/Jack