In order to reduce the risk of personal injury or property damage, carefully
observe the following information:
The service manuals of General Motors Corporation are intended for use
by professional, qualified technicians. Attempting service procedures
without the appropriate training, tools, and equipment could cause
personal injury, vehicle damage, or improper vehicle operation. Proper
vehicle service is important to the safety of the service technician and to
the safe, reliable operation of all motor vehicles. If a replacement part is
needed, use the same part number or an equivalent part. Do not use a
replacement part of lesser quality.
The service manuals contain effective methods for performing service
procedures. Some of the procedures require the use of tools that are
designed for specific purposes.
Accordingly, any person who intends to use a replacement part, a service
procedure, or a tool that is not recommended by General Motors, must
first establish that there is no jeopardy to personal safety or the safe
operation of the vehicle.
The service manuals contain Cautions and Notices that must be
observed carefully in order to reduce the risk of personal injury. Improper
service may cause vehicle damage or render the vehicle unsafe. The
Cautions and Notices are not all-inclusive. General Motors can not
possibly warn of all the potentially hazardous consequences that may
result by not following the proper service procedures.
The service manuals cover service procedures for vehicles that are
equipped with Supplemental Inflatable Restraints (SIR). Failure to observe
all SIR Cautions and Notices could cause air bag deployment, personal
injury, or otherwise unneeded SIR repairs. Refer to the SIR component
and wiring location views in Restraints before performing a service on or
around SIR components or wiring.
If multiple vehicle systems are in need of repair, including SIR, repair the
SIR system first to reduce the risk of accidental air bag deployment and
personal injury.
This manual contains information about service for the Rear Wheel Steering System. Always refer to applicable vehicle service information
and appropriate Dealer Technical Service Bulletins for additional information regarding system operation and diagnostic/repair procedures.
When this manual refers to a brand name, a number, or a specific tool, you may use an equivalent product in place of the recommended
item.
All information, illustrations and specifications in this manual are based on the latest product information available at the time of publication
approval. General Motors reserves the right to make changes at any time without notice.
No part of this book may be reproduced, stored in any retrieval system, or transmitted in any form or by any means (including but not
limited to electronic, mechanical, photocopying, and recording) without prior written permission of General Motors Corporation. This applies to
all text, illustrations, tables and charts.
Before the broadcast begins, please read the following information which will
help you understand the One Touch site controller and keypad — your links to
the instructor and the other course participants.
Using One Touch
1) Logging in to the system
To log in to the system, follow these steps:
1. Verify correct HOST number for your session by referring to the Host number
that appears in the lower, right corner of the TV screen during the broadcast.
2. Check the Host Number that appears on your OneTouch site controller,
which is the large black box located near your TV equipment. If necessary , use the
Plus (+) or Minus (-) key on the site controller's display to change the host to the
correct number, and then press the Enter Key (↵) to log onto the host.
3. Once the keypad asks for you ID, enter your student identification number.
(U.S. Social Security, Canadian EIN or Mexican IMSS or Person ID, effective
January 2005) on your OneTouch keypad, and then press the Enter Key. The
message "Validating" appears on the keypad for a few seconds. Next, your name
appears. this confirms that you have logged onto a host.
NOTE: If you have already logged in to your keypad and you determine that our site
controller is NOT set to the correct host number , you must first log off the site controller
by pressing the Esc key on the site controller's display. W ait until the sytem logs you
off, and then follow the steps above for logging back into the system.
Finally , if you are experiencing any technical difficulties and are unable to log in on both
the keypad and the site controller, please call the GM T raining Help Desk at 1-888-
748-2687 and press prompt 1.
2) Speaking to the Instructor
For best results while speaking to the instructor, follow these tips:
1. Place the keypad near the front of your desk. Put your class materials
between you and the keypad.
Speak directly into the microphone on the keyp ad. The microphone is located just
2.
below the row of five function keys. Speak in a normal tone from your standard
seated position. You will be heard by all of the other course participants and the
instructor.
Ask a question, make a
comment, enter a
discussion, or cancel a call
to the instructor.
Signal the instructor
anonymously that you do
not understand.
Answer a multiple-choice
question.
Answer a question with a
numeric answer.
press:and this will happen...
Your WAIT light will be turned on and your
Call
Flag
A
BCDE
+
Enter
name will be added to the queue. Your
SPEAK light will come on when it is your
turn to speak. If you press the CALL key a
second time, your WAIT light will go off, and
your call will be canceled.
The percentage of students signaling the
instructor is displayed on the instructors
monitor. The instructor may adjust the
lecture accordingly.
If you are taking a multiple question quiz, the
answer is stored until you answer the last
question. On single questions the answer is
transmitted to the host site when you press
the ANSWER key.
If you are taking a multiple questions quiz
the answer is stored until you answer the
last question. On single questions,the
answer is transmitted to the host site when
you press the ENTER key.
Erase a numeric answer.
See the next quiz
questions answer set, and
any response you may
have entered for that
question.
See the previous quiz
questions answer set, and
any response you may
have entered for that
question
GM Training Help Desk 1-888-748-2687
Clear
Next
Quest
Prev
Ques
NOTE: To confirm that your response has been
received by the system, your letter or number
choice will be found in brackets in the upper
right-hand corner of the keypad display.
The answer in the window will be erased. On
single questions, you must press CLEAR
before you press ENTER.
The next questions ID and answer character
set will appear on the keypad display. If you
have already answered the question, your
answer will also display.
The previous questions ID and answer
character set will appear on the keypad
display. If you have already answered the
question, your answer will also display.
•Contact the Technical help desk at
1-888-748-2687, prompt 1, if necessary
Question 1
In which of the following regions is your
dealership located?
Course Goal
Upon successful completion of this course, you
will be able to identify the Rear Wheel Steering
System, associated components and apply
concepts and procedures to diagnose the
system operation.
Session Objectives
Identify the Rear Wheel Steering
System and its benefits
Identify system components and their
roles in operation
Identify unique system features
Identify diagnostic procedures
A.Atlanta
B.Chicago
C.Dallas
D.Los Angeles
E.New York
Question 2
Which of the following best
describes your experience level
at GM dealerships?
A .Greater than 10 years
B.Between 5-10 years
C.Between 2-5 years
D.Less than 2 years
Strategy Based Diagnostics
Step 1. Verify customer concern
Step 2. Make quick checks
Step 3. Follow diagnostic system checks
Step 4. Check service bulletins
Step 5. Diagnostics
Step 6. Decision on cause isolation
Step 7. Repair and verification
Special Instructions
The diagnostic charts in this courseware
are for reference only. Refer to Service
Information when servicing Rear Wheel
Steering Systems.
•A 1-component course has no recommended prerequisite(s) or follow-up component
•A 2-component course has a recommended prerequisite(s) CBT or Video component
which you should complete before attending the IDL
(or)
it consists of an IDL or CBT followed by a Hands-On component which you will need to take in
order to complete the course
•A 3-component course has a recommended prerequisite(s) CBT or Video component
which should be completed before attending the IDL. You will need to take the follow-up
Hands-On component in order to complete the entire course
The dealership STS Report is credited when all components of the course are completed.
NOTICE: You’ll see your Training Record and Individual Training Plan change as each
course component is successfully completed. Just visit www.gmtraining.com and check
TMS.
To purchase authentic GM Service Training Materials,
contact the GM Training Materials Headquarters at 800-393-4831.
High-Speed St ability , T railering
Maneuverability , and Low-S peed
Maneuverability
These videos demonstrate how the combined
steering of the front and rear wheels improves
the truck’s maneuverability. These three video
segments will show high speed stability,
enhanced trailering and improved
maneuverability during parking.
Video Outline –
High-Speed Stability
•The Rear Wheel Steering System helps
improve stability during high-speed lane
changes
Front and Rear Wheels Turned in Same
Direction
•With the Mode Select Switch in the
4-wheel steer position, the front and rear
wheels turn in the same direction during
high-speed maneuvers
•When both the front and rear wheels turn in
the same direction, the system is operating
in the positive phase
•Positive phase Rear Wheel Steering
improves stability during higher-speed
maneuvers
Video Notes:
Lateral Motion Affected by Direction
Changes in Wheel Angle
•Normal vehicle parking, especially in
tight parking spaces, also becomes
much easier with Rear Wheel Steering
•With the Mode Select Switch in the
4-wheel steer position, the front and rear
wheels turn in the opposite direction during
low-speed maneuvers, such as parking
•When the front and rear wheels turn in the
opposite direction, the system is operating
in the negative phase
•Negative phase Rear Wheel Steering
improves maneuverability while operating at
low speeds
Video Notes:
Vehicle Pulling into Parking Spot
Front and Rear Wheels Turning in Opposite
Directions
Why do we use a 5º positive phase
steering vs. a 12º negative phase?
ground hoist or supporting the axle
with jack stands, it’s very important that
the hoist is positioned at the correct
lifting points on the vehicle. If not, boot
damage may occur.
•Notice how close the lift point is to the boots
•Use caution when lifting this vehicle
Correct Lift Points (Circled)
•The recommended method to lift the vehicle
is using an above ground hoist
•Use current Service Information for details:
–Select "General Information" and then
"General Information " again. Next select
"Introduction". Finally select "Lifting and
Jacking the Vehicle".
Fill in the blanks on the illustration below with the letter for each component shown in
the list.
Exercise: Component Locations
Components
A. Steering Wheel Position
Sensor
B. Vehicle Speed Sensor
C. Mode Select Switch
D. Control Module
E. Steerable Rear Axle
Identify any one of the three inputs and
its purpose.
TECH TIP
GM recommends you do not use tire
chains with the Rear Wheel Steering
System. The chains could hit the
wheel housing when the wheels are
turning left or right. If you must use
chains, keep the vehicle in 2WS mode.
Hit your flag key when finished.
TECH TIP
Do NOT change the tire size. This may
cause interference with the wheel
housing and calibration concerns
with the ABS, PCM and the Rear
Wheel Steering Module.
Module 1 Summary
Benefits of System
Three Phases of Operation
Three Modes of Operation
System Components and Operation
Caution When Using In-Ground Hoist/Jack
The Steering Wheel Position Sensor
determines the driver’s steering input.
•Pin can only be installed in one position due
to sensor cap alignment
•Not the same sensor used on earlier trucks
for EVO
•Similar to that used on Corvette (active
handling) or Cadillac's Stabilitrac
Steering Wheel Position Sensor
Steering Wheel Position Sensor Location
TECHTIP
The Steering Wheel Position Sensor is
pre-indexed and should NOT be rotated
after pulling the shipping pin. If the
shipping pin gets removed, or if you are
reassembling a column and reusing the
original sensor, you can center the
sensor by plugging it into the harness
and installing a scan tool. Navigate to
the rear wheel data screen and view the
steering wheel sensor analog voltage
signal. Rotate the inner portion of the
sensor to obtain 2.5 volts. This is the
centered position. The sensor can now
be mounted onto the column with the
wheels in the straight ahead position.
•Located at base of steering column
•Identifies position of the steering wheel
–Identifies direction that front wheels are
pointed
–Indicates how far the steering wheel is
turned
Steering Wheel Position Sensor
Signals (Outputs)
Unlike most two-wheel-steer trucks with this
type of sensor, the Steering Wheel Position
Sensor generates four output signals. One
signal is analog and three signals are digital.
•With the Mode Select Switch in the 2-wheel
steer position:
–the rear wheels are locked in the
straight ahead position
–the vehicle steers and operates in the
same manner as a normal, 2-wheel
steering vehicle.
•2-wheel steering is also called neutral
phase. Rear wheels do not move relative to
the front wheels
•With the Mode Select Switch in the
4-wheel steer position:
2-Wheel Steer - Wheels Remain Straight
–system will operate in the negative
hase at low speeds, turning the rear
wheels in the opposite direction of the
front wheels
–or in positive phase at high speeds,
turning rear wheels in same direction
as front wheels
•Both negative phase and positive phase
are determined by control module and are
based on position of steering wheel and
speed of vehicle
•Resulting amount or degrees the rear
wheels are turned determined by the
algorithm programmed into the control
module
•In the positive phase, this amount could be
as high as five degrees with the vehicle
traveling at higher speeds or as low as
twelve degrees when the system is being
controlled by the Tech 2 in the shop
4-Wheel Steer - Positive/Negative Phase
•With the Mode Select Switch in 4-wheel
steer tow mode, system works essentially
the same as in 4-wheel steer, except that
system is optimized for towing a trailer
What is the main difference between
4-Wheel Steer Mode and 4-Wheel
Steer in Tow Mode?
If all mode lamps are illuminated, the vehicle
requires wheel alignment. A learn alignment
procedure is also required. Replacing the
module without reprogramming will illuminate
all the mode lamps.
TECHTIP
After performing an alignment procedure,
confirm all mode lamps are NOT
illuminated. If all the mode lamps are
illuminated, this would indicate an
incomplete learn electrical alignment
procedure.
Transitions
To change modes, press the desired mode
switch on the dash.
•Indicator lamp of selected mode flashes
until steering wheel passes through center
–passing through ±10 degrees
•Once steering wheel passes through center,
indicator lamp of selected mode remains
illuminated
Mode Lamps
With the vehicle in Neutral for 4 seconds, the
system will default to 2-wheel steer and flash
the previous mode until the transmission is
place in gear.
•This is to accommodate automatic car
wash requirements and is normal. It is
something you may notice in your
diagnosis.
•With the vehicle in the park or reverse
position, Rear Wheel Steering is limited to
±5 degrees.
If the Mode Select Switch lamps
are all illuminated, ______.
A.replace the indicator
B.the vehicle is in 4-wheel tow
mode
C.the mode is changing
D.perform a learn alignment
procedure
Accelerometer Sensor
The Yaw Rate and Lateral Accelerometer
Sensor is one combined component rather
than two individual components as on some
other systems. It was eliminated in MY04.
•Voltage range for the sensor is 0 to 5 volts
•Sensor reports to rear steer module: uses
special functions under rear steer to center
the lateral accelerometer portion of the
sensor
The Vehicle Speed Sensor (VSS), also used
for the Instrument Panel Cluster (IPC) is used
as a discrete input to the Rear Wheel Steering
Control Module. If this signal is not present, the
system will default to 2 wheel steer.
•The rear wheel steering module also
receives a Class 2 VSS signal as a
comparative signal
•If Class 2 and discrete signal vary by more
than
> 9 mph (15 kph), DTC C000 sets
•Located on the transmission/transfer case
output housing
•Signal is processed by the Powertrain
Control Module (PCM)
•Signals are then sent to the Instrument
Panel Cluster and the Rear Wheel Steering
Control Module
Steerable Rear Axle
The steerable rear axle consists of:
•Ball joints
•Tie rods
•CV joints on quarter shaft
•Rear actuator
•DANA 9
•Rear actuator assembly bolts in place of
rear differential cover and serves as both
differential cover and actuator mount
– Axle fluid service does not require
–Axle fluid contains a friction modifier
– No recommended service interval
¾ in. limited slip differential
removal of the acutator, utilizes drain
plug
Steerable Rear Axle
TECHTIP
•Rear axle fill capacities
–Oil capacity: approximately 3 L
The Outer Tie Rods are attached to the
steering knuckles at the ends of each axle
shaft. The tie rods use an overlaying bracket on
each side.
TECHTIP
When servicing the system, only
puller J 24319-B should be used to
disengage the outer tie rod from the
steering knuckle.
Outer Tie Rods
Tie Rod Bracket
•Prevents complete disengagement of the
tie rod from the steering knuckle
Tie Rod Bracket
•Bracket maintains tie rod operation, even
if nut malfunctions
TECHTIP
If the rear of the vehicle drifts or
wanders, a malfunctioning tie rod
may exist.
An important part near the Inner Tie Rods is
the Return To Center Spring. This spring is an
internal component of the actuator assembly
and is non-serviceable.
•Spring is very powerful and no
disassembly is allowed
•With the ignition OFF, the Return To
Center Spring returns the wheels to the
straight ahead position
The video on Rear Position Sensor Operation
demonstrates the operation of the sensor as it
picks up movement of the rack.
Planetary Gear Activated
•Once the Mode Select Switch is placed in
one of the mode selections, the rear wheel
steering control module sends a signal to
the motor assembly
•The motor then activates the planetary gear
sets inside the motor housing
•The pinion gear drives the steering rack
along its teeth and the rear position steering
sensor through its center
•As the rack steers the rear wheels in the
commanded direction, the rear position
sensor sends a corresponding signal back
to the control module indicating the position
of the rear wheels
Position Sensor Operation
Pinion Gear
•The sequence continues constantly while
the Mode Select Switch is in one of the fourwheel steer positions
The Steering Gear Motor inputs control selfpositioning motor circuitry.
•Hall sensor 12v reference
•Hall sensor ground
•Actuator Hall A signal, Actuator Hall B
signal, Actuator Hall C signal
–used to determine which motor phase
to energize
•Hall sensor malfunction only repaired by
actuator motor replacement
The Steering Gear Motor outputs control motor
operation.
•Actuator Phase A control, Actuator Phase B
control, Actuator Phase C control
–control module energizes phases
•The shorting relay shorts all 3 phases
together, causing the motor to act as an
electromagnetic brake whenever the
module removes power, slowing the rear
wheel return to center
•Relay shorts all of these phases together
•Relay slows vehicle with a controlled return;
doesn't "snap" back
The video on system operation demonstrates
how the components all work together.
Video Outline – System
Operation
•Explain system operation by looking at its
sensor data
•Steering Wheel Postion Sensor
continuously monitors the position of the
steering wheel and tells the control module
the number of degrees from center the
steering wheel has been turned in either
direction
Steering Wheel Speed Sensor Activation
•Mode Select Switch provides a driverselectable input to the control module of the
desired steering mode
•Vehicle Speed Sensor is multi-purpose
sensor that continuously monitors the
vehicle’s speed so it can determine rear
wheel steering phase and amount rear
wheels will be turned
•Yaw Rate and Lateral Accelerometer
Sensor only records history information
•Rear Wheel Steering Control Module output
consists of three voltage phases applied to
the Rear Wheel Seering Gear Motor
•Last rear wheel steering input comes from
the Rear Position Sensor
•This information, along with other inputs, is
used to determine rear wheel steering
phase and amount the rear wheels will be
turned
Vehicle Speed Sensor Activation
Module 2 Summary
System Components
System Operation
Unique System Features
Diagnostic Information
Replacement of any serviceable
component, other than the rear wheel
steering motor, requires a learn
alignment procedure, which in turn
requires a four-wheel alignment
Alignment Guidelines
Alignment with the Rear Wheel Steering
System consists of four major steps:
1. Repair concerns and clear DTCs from the
RWS system
2. Clear the learned alignment parameters:
The steering wheel position sensor and rear
wheel position sensor straight ahead info
–connect Tech 2 and follow Special
Function instructions
1. Repair concerns and clear DTCs from the
RWS system
The Tech 2 directs you to turn the steering
wheel 90 degrees (or a quarter turn) to the left,
followed by turning to 90 degrees past center to
the right.
•System “learns” front and rear sensor
positions
•Tech 2 verifies “Learn Alignment
procedure has been successfully
completed”
Upon completion, the system defaults to
2-Wheel Steer mode. Drive the vehicle with all
Learn Alignment
modes to verify proper 4-Wheel Steer
operation.
If the Learn Alignment Procedure didn't function
as expected, several things will happen to
indicate that this has occurred.
Unsuccessful Alignment
Question 10
Before clearing the controller
learned parameters, it is important to
______.
A .turn the igniton OFF
B.run the engine for five minutes
C.diagnose and repair any DTCs
Upon completion of learning the front and rear
sensor positions:
•If Tech 2 screen displays “Learn
Alignment unsuccessful,” then retry learn
alignment procedure up to 2 additional
times
– Tech 2 identifies whether front or
rear sensor is out of range
– Follow Service Information to repair
it
Alignment Procedure Wrap-Up
A test drive using all modes is required after an
alignment is completed.
When in the four-wheel steering tow mode, the
steering wheel may be slightly offset from
center, up to but no more than five degrees.
The video on Tech 2 Special Functions
demonstrates the operation of the following:
•Lamps
•Motor control
•Steering commands
Video Outline – Tech 2
Special Functions
•Rear wheel steering system offers
bi-directional interface for scan tools, such
as Tech 2. Functional output tests allow
verification of proper operation
Tech 2 Special Functions Submenu
•Functional output tests are listed by
pressing F2 from the Chassis menu
•After F0, “Learn Alignment," other nine
selections allow activation of system
functions
•F1 through F5 command specific system
actions. F6 through F9 operate system
indicator lamps
•Using “Command Rear Steer” left or right
actuates system to commanded position
•When ON is selected, rear wheels are
steered to commanded position
•When OFF is selected, wheels return to
normal straight ahead position
•Changing data parameters can be noted…
most notably rear position sensor
•Selecting one of three mode commands
allows system to be placed into that mode
Tech 2 Data Parameters
•Selected parameter should be displayed
until OFF is selected
•Four separate mode lamp tests possible to
verify operation
•Each can be operated individually as well
as all ON at once
Turn to the Evaluation at the end of this session in your workbook; remove and
complete the course evaluation as instructed
Use the keypad to answer the multiple choice questions
Press the "Next Quest" key after answering each question
Press "Yes" when completed
Fill out the back of the evaluation form
Include today's date, time and time zone
Fax your written evaluation to the Detroit Training Center at (586) 576-3319
·Rear angle is limited to 5 degrees in park (w/ no vehicle speed) - once vehicle speed is
present the system is capable of 12 degrees.
·Rear angle is limited to 5 degrees when driving in reverse
·Neutral operation - system defaults to 2WS if in neutral for more than 4 seconds. The 2ws
mode light will be illuminated and the previous mode will be flashing. When shifted out of
neutral the system will automatically go back to the previous mode.
·Mode changes - QUADRASTEER
TM
will only change modes when the steering wheel passes
through center, until then the requested mode will be flashing. ('03 and newer models will
switch modes immediately if speed=0)
Vehicle requirements for QUADRASTEERTM to operate
·Engine must be running
·Alternator / Charging system must be functional. If a fault is detected by the Alternator/
Charging system, the QUADRASTEERTM system will become inoperable to minimize battery
drain.
·System voltage must be within a 9 - 16 volt range.
·System voltage is supplied by 1 high-current connection, 1 low-current connection, & 1 ignition
line.
·Valid vehicle speed information from the PCM (hard-wired & class II message) and ABS
(class II message) must all correlate.
·Valid hand wheel position information must be received. Analog information from the Truck
Body Controller (TBC) via Class II and digital information is obtained from phase A, phase B,
& Marker pulse of the position sensor wired directly to the QUADRASTEERTM control module.
·QUADRASTEERTM does not operate and all three mode lights illuminated solidly
May be caused by
–Service control modules need to be programmed (03 MY and above) and/or needs tech II
alignment to be performed. No class II information is available until module is
programmed.
·QUADRASTEERTM does not operate and blinking mode lights
May be caused by
–Vehicle in Neutral. QUADRASTEERTM will return to normal operation when shifted out of
Neutral and steered through straight ahead.
·C0550 DTC - internal controller fault
May be caused by
–A loose 125 Amp Mega-fuse.
–Shorted Lat / Yaw combo sensor
–Water intrusion into rear position sensor
·C0522 DTC and/or C0532 DTC - Rear Wheel Sensor and Rear Sensor to Hall Comparison
May be caused by
– Shorted Lat / Yaw combo sensor
– Water intrusion into rear position sensor
·C0455 DTC - Handwheel Position Sensor (HWPS)
May be caused by
– Improper terminal tension at HWPS connector
– Loose or damaged ground at circuit G203 (03 MY and above).
– Damaged harness between C201 and HWPS connector
·QUADRASTEERTM inoperable with no DTC's present
May be caused by
–Missing required vehicle signals such as Ignition (541), Batt2 (2640), Engine Run message
(Class II) or faulted Charging System. See Vehicle Requirements for
QUADRASTEERTM Operation above.
Note: Clearing History DTCs from the controller is NOT required to restore normal operation
during troubleshooting. PLEASE LEAVE CODES STORED IN THE MODULE. This will aid in
root cause analysis.
Service T echnical Level 1 EvaluationE-3
Rear Wheel Steering (QUADRASTEERTM)Course #13041.20D
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