The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE, SUBURBAN,
and Z71 are trademarks and/or service marks
of General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name “General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
Litho in U.S.A.
Part No. 84266975 B Second Printing
not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
Danger
{
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
Warning
{
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or “Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
Leaving children in a vehicle with a
remote key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the remote key in the vehicle, and
children or others could be caught in the
path of a closing window. Do not leave
children in a vehicle with a remote key.
The mechanical key inside the remote key is
used for the driver door and glove box.
To remove the mechanical key, press the
button on the side of the remote key near
the bottom, and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
The mechanical key may have a bar-coded
key tag that the dealer or qualified
locksmith can use to make new keys. store
this information in a safe place, not in the
vehicle.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview0 412.
If locked out of the vehicle, see RoadsideAssistance Program 0 404.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats 0 40.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0 409.
If there is a decrease in the remote key
operating range:
.
Check the distance. The remote key may
be too far from the vehicle.
.
Check the location. Other vehicles or
objects may be blocking the signal.
.
Check the remote key’s battery. See
“Battery Replacement” later in this
section.
.
If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Keyless Entry(RKE) System 0 8.
If enabled, the turn signal lamps flash once
on the second press to indicate locking has
occurred. If enabled, the horn chirps when
Q is pressed again within three seconds. See
Vehicle Personalization 0 124.
Q arms the alarm system. See
Pressing
Vehicle Alarm System 0 25.
If equipped with auto mirror folding,
pressing and holding
fold the mirrors, if enabled. See Vehicle
Personalization 0 124.
Q for one second will
K : Press once to unlock only the driver
door. If
K is pressed again within
three seconds, all remaining doors unlock.
The interior lamps may come on and stay
on for 20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
See Vehicle Personalization 0 124.
Pressing
K on the remote key disarms the
alarm system. See Vehicle Alarm System0 25.
If equipped with auto mirror folding,
pressing and holding
unfold the mirrors, if enabled. See Vehicle
Personalization 0 124.
Press and hold
open, if remote window operation is
enabled. See Vehicle Personalization 0 124.
K until the windows fully
b : Press twice to open or close the
liftgate. Press once to stop the liftgate from
moving.
c : Press twice to open the liftglass.7 : Press and release to initiate vehicle
locate. The turn signal lamps flash and the
horn sounds three times.
Press and hold
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7 for more than
7 is pressed again. The ignition must be off
for the panic alarm to work.
/ : To remote start the vehicle, double
press
/ from outside the vehicle using the
remote key. The vehicle cannot be started if
a remote key is left inside the vehicle. See
Remote Vehicle Start 0 14.
K for one second will
Keys, Doors, and Windows9
Keyless Access Operation
The Keyless Access system allows for doors
and the liftgate to be accessed without
removing the remote key from your pocket,
purse, briefcase, etc. The remote key must
be within 1 m (3 ft) of the liftgate or door
being opened. If the vehicle has this feature,
there will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See VehiclePersonalization 0 124.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats 0 40.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the liftgate will unlock.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.
The lock/unlock button was used to
unlock all doors.
.
Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.
It has been more than five seconds since
the first lock/unlock button press.
.
Two lock/unlock button presses were
used to unlock all doors.
.
Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle will unlock all doors.
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Disabling Keyless Unlocking may also be
configured under Vehicle Personalization0 124.
Q and
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Q and
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Enabling Keyless Unlocking may also be
configured under Vehicle Personalization0 124.
Passive Locking
The Keyless Access system will lock the
vehicle several seconds after all doors are
closed, if the vehicle is off and at least one
remote key has been removed from the
interior, or none remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” under Vehicle Personalization0 124.
Temporarily disable passive locking by
pressing and holding
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote
key is left in the vehicle, the horn will chirp
three times after all doors are closed. To
turn on or off see Vehicle Personalization0 124.
Remote Removed From Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If a remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the
vehicle is driven. To turn on or off see
Vehicle Personalization 0 124.
K on the interior door
Q on the interior door is
Keyless Liftgate Opening
Press the touch pad on the underside of the
liftgate handle to open the liftgate when all
doors are unlocked, or when the remote key
is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open
the liftglass when all doors are unlocked,
or when the remote key is within 1 m (3 ft).
See Liftgate 0 18.
Key Access
To access a vehicle with a weak remote key
battery, see Door Locks 0 15.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
programmed to it.
Programming with Recognized Remote Keys
A new key can be programmed to the
vehicle when there are two recognized keys.
Keys, Doors, and Windows11
To program, the vehicle must be in RUN and
all remote keys, both currently recognized
and new, must be with you.
Vehicles with Front Bench Seat
1. Place the two recognized remote keys on
the passenger seat.
2. Scroll to the DIC menu to "Remote Key
Learn" menu and select.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.
3. Place the new remote key into the
backup pocket in the lower console bin.
4. Press ENGINE START/STOP. When the
remote key is learned, the DIC display
will show that it is ready to program the
next remote key.
5. Remove the remote key from the backup
pocket and press
remote key.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys are
programmed, press and hold ENGINE
START/STOP for approximately
12 seconds to exit programming mode.
Vehicles without Front Bench Seat
1. Place the two recognized remote keys on
the passenger seat.
2. Scroll to the DIC menu to "Remote Key
Learn" menu and select.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.
K or Q on the
3. Place the new remote key into the
backup pocket in the left cupholder.
4. Press ENGINE START/STOP. When the
remote key is learned, the DIC display
will show that it is ready to program the
next remote key.
5. Remove the remote key from the backup
pocket and press
remote key.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys are
programmed, press and hold ENGINE
START/STOP for approximately
12 seconds to exit programming mode.
K or Q on the
Starting the Vehicle with a Low Remote
Key Battery
For improved vehicle security, the remote
key is equipped with a motion sensor. When
starting the vehicle, if the remote key has
been idle for an extended period of time,
the DIC may display KEY IN SLEEP MODE,
MOVE KEY, THEN START. Move the remote
key slightly and try starting the vehicle.
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEY or NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle.
2. With the vehicle in P (Park) or N (Neutral)
press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
Keys, Doors, and Windows13
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
{
Never allow children to play with the
remote key. The remote key contains a
With Bench Seat
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Without Bench Seat
1. Place the remote key in the remote key
pocket.
Warning
Warning
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
1. Press the button on the side of the
remote key and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
2. With the mechanical key removed, insert
a flat, thin object in the center of the
remote key to separate and remove the
back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positive side
toward the back cover. Replace with a
CR2032 or equivalent battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 0 43 and
Vehicle Personalization 0 124.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.
The remote key is in the vehicle.
.
The hood is not closed.
.
There is an emission control system
malfunction and the malfunction indicator
lamp is on.
.
The hazard flashers are on.
.
Two remote vehicle starts or a start with
an extension have already been used.
The engine will turn off during a remote
vehicle start if:
.
The coolant temperature gets too high.
.
The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Keyless Entry
(RKE) System 0 8 or
Vehicle Personalization 0 124.
Starting the Engine Using Remote Start
1. Press
S twice on the remote key. The
turn signal lamps will flash. The lamps
flash to confirm the request to remote
start the vehicle has been received.
During the remote start, the doors will
be locked and the parking lamps will
remain on as long as the engine is
running.
2. The engine will shut off after 15 minutes
or after the remainder of the 30 minute
total running time is used, unless you
stop the remote start before engine
running has completed or the vehicle is
turned on.
3. Press the brake pedal and turn the
ignition on to drive the vehicle.
Extending Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.
Press and hold S until the parking
lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the ignition on and then off.
Door Locks
{
Unlocked doors can be dangerous.
.
Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
Warning
(Continued)
Keys, Doors, and Windows15
Warning (Continued)
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.
Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.
Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the doors from outside the
vehicle:
.
Press Q or K on the remote key. See
Remote Keyless Entry (RKE) System
Operation 0 8.
.
Use the mechanical key in the
driver door.
To lock or unlock the doors from inside the
vehicle:
Pulling an interior door handle will unlock
the door. Pulling the door handle again
unlatches it.
Keyless Access
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
Press Q or K on the Remote Key. See
Remote Keyless Entry (RKE) System
Operation 0 8.
Q : Press to lock the doors. The indicator
light in the switch will illuminate when
locked.
K : Press to unlock the doors.
Security Status indicator
The remote key must be within 1 m (3 ft) of
the trunk or door being opened or locked.
Press the button on the door handle to
open. See “Keyless Access Operation” in
Remote Keyless Entry (RKE) System
Operation 0 8.
A light on the upper surface of the driver's
door trim is used to indicate vehicle security
status.
This light will be OFF any time the ignition
is ON, except momentarily when vehicle
doors are locking.
This feature delays the locking of the doors
until five seconds after all doors are closed.
When
Q is pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Q on the door lock switch again or
press
Q on the remote key to lock the
doors immediately.
This feature can be programmed. See
“Delayed Door Lock” under Vehicle
Personalization 0 124.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press K on the power door lock switch.
.
Shift the transmission into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. See Vehicle Personalization0 124.
Lockout Protection
For the Police and Special Service Packages,
see the Police and Special Service Packages
Supplement.
When locking is requested with the driver
door open and the ignition is on or in ACC/
ACCESSORY, all the doors will lock and then
the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for remote keys
inside. If a remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock and the
horn will sound three times.
Keys, Doors, and Windows17
This can be manually overridden by pressing
and holding
switch.
Q on the power door lock
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
1. Unlock the door by activating the inside
handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:
1. Unlock the door and open it from the
outside.
2. Move the lever up to unlock. Do the
same for the other door.
Doors
Liftgate
Warning
{
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
(Continued)
Warning (Continued)
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on or under
the instrument panel.
.
Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See “Climate Control Systems”
in the Index.
.
If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0 231.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To open the liftgate, press K on the power
door lock switch or press
key twice to unlock all doors. Press the
touch pad (1) on the underside of the
liftgate handle and lift up.
Press the button (2) above the license plate
to open the liftglass, or press
quickly on the remote key. Do not leave the
liftglass open when raising the liftgate.
There will be a delay in the release of the
liftglass if there is an attempt to open it
while the rear wiper is in motion.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This will cause the
liftgate to be unlatched.
The liftgate can be opened when locked if
the remote key is within 1 m (3 ft) of the
touch pad. See Remote Keyless Entry (RKE)System Operation 0 8.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
c twice
Power Liftgate Operation
Warning
{
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.
Keys, Doors, and Windows19
If equipped, the power liftgate switch is on
the overhead console. The vehicle must be
in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that can be
set from 3/4 to fully open. Use to prevent
the liftgate from opening into overhead
obstructions such as a garage door or
roof-mounted cargo. The liftgate can be
opened manually all the way.
OFF : Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode and then:
.
Press b twice quickly on the remote
key until the liftgate moves.
.
Press 8 on the overhead console. The
driver door must be unlocked or locked
without the security armed.
.
Press the touch pad on the underside of
the liftgate handle after unlocking all
doors. A locked vehicle can be opened if
the remote key is within 1 m (3 ft) of the
touch pad.
When stopping the gate at low heights it
may partially reopen.
The power liftgate may be temporarily
disabled in extremely low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually. Select OFF on the
liftgate switch.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
.
Press l on the bottom edge of the
liftgate next to the latch to close.
Press any liftgate button, the touch pad,
or
b on the remote key while the liftgate
is moving to stop it. Pressing any liftgate
button or pressing
remote key restarts the operation in the
reverse direction. Pressing the touch pad on
the liftgate handle will restart the motion,
but only in the opening direction.
b twice quickly on the
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for Driver
Information Center (DIC) messages and make
sure the liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. Remove any excess weight.
A repetitive chime will sound while the
falling liftgate detection feature is operating.
If the liftgate continues to automatically
close after opening, see your dealer for
service before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate. This will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power
open the liftgate.
2. Stop the liftgate movement at the
desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
of the liftgate next to the latch on the
outside of the liftgate until the turn
signals flash and a beep sounds. This
indicates the setting has been recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
l on the bottom edge
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Keys, Doors, and Windows21
Hands-Free Operation
If equipped with Hands-Free Vehicle Access,
the liftgate may be operated with a kicking
motion under the rear bumper at the
location of the projected logo. The remote
key must be within 1m (3ft) of the rear
bumper to use hands-free feature.
Splashing water may cause the liftgate to
open. Keep the remote key away from the
rear bumper detection area or turn the
liftgate mode to OFF when cleaning or
working near the rear bumper to avoid
accidental opening.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.
See Vehicle Personalization 0 124. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Do not keep your foot under the bumper;
the liftgate will not activate.
.
Do not touch the liftgate until it has
stopped moving.
.
This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The rear lights
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when a
remote key is detected within approximately
2 m (6 ft) from the rear bumper. The
projected logo may not be visible under
brighter daytime conditions.
To operate, move your foot in a forward
kicking motion under the center of the rear
bumper, then pull it back.
.
Do not sweep your foot side to side.
.
1 m (3 ft) Hands-Free Operation
Detection Zone
.
2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where to kick
towards the rear bumper.
The projected logo will not be restarted
using the same remote key unless it has
been out of range for longer than
20 seconds.
If a remote key is again detected within
approximately 2 m (6 ft) of the liftgate,
or another kick has been detected, the
one-minute timer will be reset.
The projected logo will not work under
these conditions:
Hands Free Liftgate Control is set to off in
vehicle personalization. See VehiclePersonalization 0 124.
.
Power liftgate is turned off.
.
The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.
Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.
Has been left inside the vehicle and all
vehicle doors are closed.
.
Has approached the area outside of the
liftgate five times within 10 minutes.
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use.
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend or retract both power assist steps
for cleaning, see Vehicle Personalization0 124.
Enable/Disable
To enable or disable the power assist steps,
see Vehicle Personalization 0 124.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Keys, Doors, and Windows25
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See Power Door Locks 0 16
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.
Use the remote key.
.
Use the Keyless Access system.
.
With a door open, press Q on the
interior of the door.
3. After 30 seconds the alarm system will
arm, and the indicator light will begin to
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.
Press K on the remote key.
.
Unlock the vehicle using the Keyless
Access system.
.
Start the vehicle.
To avoid setting off the alarm by accident:
.
Lock the vehicle after all occupants have
exited.
.
Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
If K is pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.
A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.
A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.
A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0 409.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is turned on or to ACC/
ACCESSORY and a valid remote key is
present in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the remote
key appears to be undamaged, try another
remote key. Or, you may try placing the
remote key in the backup location. See
Remote Keyless Entry (RKE) System
Operation 0 8.
If the ignition modes will not change with
the other remote key or in the backup
location, the vehicle needs service. If the
ignition does change modes, the first
remote key may be faulty. See your dealer.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional
Keys, Doors, and Windows27
remote keys, see “Programming Remote
Keys to the Vehicle” under Remote KeylessEntry (RKE) System Operation 0 8.
Do not leave the remote key or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
Warning
{
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
1. Press
passenger side mirror. The indicator light
comes on.
2. Press the arrows on the control pad to
move the mirror up, down, right, or left.
3. Adjust the outside mirror so that the
side of the vehicle and the area behind
are seen.
4. Press either
the mirror. The indicator light goes off.
} or | again to deselect
Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See Entry Lighting 0 139 and
Exit Lighting 0 139.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 0 40.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0 272.
Folding Mirrors
Manual Folding
Fold the mirrors inward to prevent damage
when going through an automatic car wash.
To fold, pull the mirror toward the vehicle.
Push the mirror outward, to return to its
original position.
Power Folding
To adjust power folding mirrors, if equipped:
{ to fold the mirrors inward.
1. Press
{ again to return the mirrors to
2. Press
the driving position.
The outside mirrors may automatically
unfold when the vehicle is driven above
20 km/h (12 mph), but may be folded with
the power folding mirror switch. If the
vehicle speed is driven above 40 km/h
(25 mph), they may automatically unfold
and may not be refolded with the power
folding mirror switch.
The mirrors are accidentally obstructed
while folding.
.
They are accidentally manually folded/
unfolded.
.
The mirrors do not stay in the unfolded
position.
.
The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped with power folding mirrors and
the mirrors have been folded with the
power folding mirror switch, they may not
be unfolded by use of remote key.
If equipped with power folding mirrors and
the mirrors have not been folded with the
power folding mirror switch and the vehicle
is in P (Park), they may be automatically
folded/unfolded as follows:
1. If doors are locked by pressing
remote key, the mirrors will fold.
If doors are unlocked by pressing
the remote key, the mirrors will unfold.
See Remote Keyless Entry (RKE) SystemOperation 0 8.
2. If doors are locked by pressing the door
handle button, the mirrors will fold.
If doors are unlocked by pressing the
door handle button, the mirrors will
unfold. See “Keyless Unlocking/Locking
from the Driver Door” in Remote KeylessEntry (RKE) System Operation 0 8.
3. If passive locking is enabled and doors
are locked by that feature, the mirrors
will fold. See “Passive Locking” in Remote
Keyless Entry (RKE) System Operation
0 8.
H on the
I on
Heated Mirrors
K : Press to heat the mirrors.
See “Rear Window Defogger” under DualAutomatic Climate Control System 0 204.
Keys, Doors, and Windows29
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.
The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.
The vehicle is turned off.
.
The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see VehiclePersonalization 0 124.
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