General Electric GTW685BPLDG Use & Care

SAFETY INSTRUCTIONS ..........4

USING THE WASHER

Getting Started ...................... 6

Loading .............................16

Appliance Communication .............17

CARE AND CLEANING ............18

INSTALLATION
INSTRUCTIONS

TROUBLESHOOTING TIPS ..... 24

CONSUMER SUPPORT

Warranty ........................... 27

Consumer Support ................... 28

.................... 19

OWNER’S MANUAL &

INSTALLATION
INSTRUCTIONS

GTW755
GTW750
GTW685
GTW680

ENGLISH/FRANÇAIS/

ESPAÑOL

Write the model and serial
numbers here:

Model # _________________

Serial # _________________

WASHERS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

You can find them under the
lid of the washer.

49-90586 01-18 GEA

G015

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the packing material.

2 49-90586

Notes

WELCOME

49-90586 3

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

SAFETY INFORMATION

WARNING

Ŷ

Read all instructions before using the appliance.

Ŷ

Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

Ŷ

DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with

gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.

Ŷ

DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or explode.

Ŷ

Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for

2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.

Ŷ

DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this

appliance is used near children. Before the washer is removed from service or discarded, remove the door or
lid. Failure to follow these instructions may result in death or injury to persons.

Ŷ

DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

Ŷ

For waterproof, water-resistant and bulky items, only use the Bulky Items (or Delicates) cycle. DO NOT use

other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or
damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using

your appliance, follow basic precautions, including the following:

Ŷ

DO NOT install or store this appliance where it will be exposed to the weather.

Ŷ

DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless

specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.

Ŷ

DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or

broken parts including a damaged cord or plug.

Ŷ

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT

disconnect power.

Ŷ

See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

READ AND SAVE THESE INSTRUCTIONS

4 49-90586

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

Ŷ

Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”

valve.

Ŷ

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which

could cause permanent damage and invalidate the warranty.

Ŷ

Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation

Instructions.

Ŷ

Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.

Ŷ

Optional drain hose extension recommended for discharging heights from 60” - 96”.

Ŷ

GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for

purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

Ŷ

GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need

to be replaced every 5 years to reduce the risk of hose failures and water damage.

START-UP SEQUENCE

Ŷ

Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer

will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.

SAFETY INFORMATION

AUTOMATIC DRAIN SEQUENCE

Ŷ

Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.

Ŷ

Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is

present.

Ŷ

Machine will automatically drain after dispensing water in Water Station mode after the cycle knob has been

turned to another cycle.

WHEN NOT IN USE

Ŷ

Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill

hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today,
24 hours a day or by phone at 800.626.2002 during
normal business hours. In Canada, visit your local
GE Appliances parts distributor or call 800.661.1616.

Part Number Accessory

PM14X10002 4 ft rubber water supply hoses

Or

PM14X10005 4 ft braided water supply hoses
WH49X301 Drain hose extension
PM7X1 Washer Floor Tray

READ AND SAVE THESE INSTRUCTIONS

49-90586 5

Getting started

WARNING

Throughout this manual, features and appearance may vary from your model.

Step 1
IMPORTANT: See the

specific dispenser
section in this
manual for
your model.

• Add fabric softener to the fabric
softener dispenser.

USING THE WASHER

• Add the manufacturer’s
recommended amount of detergent.
GE Appliances recommends the
use of High Efficiency
such as in your energy
efficient washer. Place detergent
pods in the bottom of the wash
basket before adding clothes.

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY

INSTRUCTIONS before operating this appliance.

Step 2

• Loosely add items around
Infusor or agitator. Overloading
may negatively impact wash
performance. See page 16 for
suggested loading examples.

detergents

• Close lid.

NOTE: Unless using Bulky Items
cycle washer will not start with
lid open.

A

D

C

Step 3

• Select wash cycle.

• Select wash options,
including Deep Rinse
option when using
fabric softener.

• Select options.

Step 4

• Press
Start.

B

A

B

E

D

F

G

G

C

Lid Lock

Spin Stop

J
H
H

I

HI

I
H
H

I

HI

Power

A

Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.

6 49-90586

Getting started

Start/Pause

B

Press Start to begin the cycle. NOTE: Unless Bulky Items cycle is selected, the lid must be closed for the washer to start cycle.
If the lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock and “SEnSing” will
scroll across the display. When load sensing is complete, the lid will unlock.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.

To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and
spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is
left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to
begin new cycle.

Display and Status Lights

C

Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by
how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also
significantly impacts cycle time, with larger loads taking longer.

In addition, this display will, “scroll” the washer status:

• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.

• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.

• End End of current cycle.

• FILL “FILL” will scroll across display for the first 45 seconds of fill, afterwards the estimated end of cycle time is

displayed.

• H2O SUPPLY Can not sense water level (valves possibly turned off).

• LId Cycle stopped because lid is open. Close the lid.

• SEnSIng Sensing load size and type before and during fill (normal).

• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start

button again to restart the cycle.

Cycle status lights: Shows whether the washer is in the Delay, Fill, Soak (on some models), Wash, Rinse or Spin
portion of the cycle.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle
and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the
out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly
in the wash basket and run a Drain & Spin cycle.

Feature status lights indicate (see sections F and G for more details):

Pause - Will display when washer is paused between cycles.
Controls - The washer is locked - will blink once if you press any button or turn the cycle knob.
Lid Lock - The lid is locked. See the Control Lock description.

WiFi (on some models) - Will display when washer is connected via WiFi. Will blink when you are attempting to connect

your device to your home WiFi.

Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.

USING THE WASHER

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling
on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion

“H2O SUPPLY”
(Water not
entering washer)

“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine

“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not

49-90586 7

of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer
is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases,
the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than
normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock­out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin
your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
start over again.

has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll,
the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time.
After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging
the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at 800.
GE.CARES (800.432.2737) for service.

start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

Getting started

Wash Cycles-Cycle Selector Knob

D

The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the
new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.

Items to Wash Cycle Wash Temp Soil Level Spin

Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled

USING THE WASHER

cotton clothing.

Casual clothes,
lightly soiled
office wear.

Lingerie and
special care
fabrics with light
soil. Water­resistant, bedding
and bulky items,
such as large
coats, mattress
pads, and bath
mats.

Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.

Dark colored
fabrics and mixed
loads.

Small loads of
lightly soiled
items that are
needed in a hurry.
Examples include
one casual wear
outfit or 3 soccer
uniforms.

Wet load of items.
For items that
need only to be
rinsed, use this
cycle with Deep
Rinse option.

Colors Hot

Casuals Hot

Delicates Hot

Active

Wear

Cold

Wash

Speed

Wash

Drain &

Spin

Warm

Colors

Cool
Cold

Tap Cold

Warm

Colors

Cool
Cold

Tap Cold

Warm

Colors

Cool

Cold

Tap Cold

Hot

Warm

Colors

Cool
Cold

Tap Cold

Hot

Warm

Colors

Cool
Cold

Tap Cold

Hot

Warm

Colors

Cool
Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Selection

(Duration)

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Options Available Cycle Details

Stain Removal Guide

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Deep Rinse
Extra Rinse

Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy soil
level selection and Warm or Hot water
temperature selection as appropriate
for your clothes load for a higher
degree of cleaning. Incorporates multi­stage fills and wash periods to provide
optimal fabric care.

Wash cycle tailored to care for
casual clothes and office wear
items.

Utilizes a unique “tri-pulse” extra
gentle agitate profile and a low spin
speed to provide special care to
delicate fabrics. It is recommended
to place small or ultra delicate items
in mesh bags before washing.

Cycle designed for care of medium
to lightly soiled active wear,
athletic wear, and technical fabrics.
Incorporates a dual stage wash
period with soak to effectively treat
body soils and odors. Use the Heavy
Duty cycle for heavily soiled sports
clothing constructed of sturdy fabric.

Cycle combines multiple wash
agitation periods with soak periods
to provide enhanced cleaning
performance and energy efficiency
with colder water temperatures.

Utilizes more intense agitation
profile, expedited wash period, and
time saving continuous spray rinse
to clean small lightly soiled loads in
the fastest time possible.

Utilizes a high speed spin to extract
water from wet items. For items that
need to be rinsed, select the Deep
Rinse option when using this cycle.

8 49-90586

Getting started

USING THE WASHER

Items to Wash Cycle Wash Temp Soil Level Spin

Cleaning the
basket of residue
and odor. No
clothes to be
washed using this
cycle.

Heavily soiled
colorfast items.

Jeans with
medium to light
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.

Sturdy fabrics with
heavy to medium
soil.

Water-resistant,
bedding and
bulky items, such
as large coats,
mattress pads,
and bath mats.

Towels
Sheets

Whites and
household linens

Basket

Clean

Sanitize

with Oxi*

Jeans Hot

Heavy

Duty

Bulky
Items

Towels /

Sheets

Whites Hot

Warm

Colors

Cool

Cold

Tap Cold

Warm

Colors

Cool
Cold

Tap Cold

Warm

Colors

Cool
Cold

Tap Cold

Warm

Colors

Cool
Cold

Tap Cold

Warm

Colors

Cool
Cold

Tap Cold

Hot Ex. Heavy Normal Deep Fill

Hot Ex. Heavy Max

Ex. Heavy

Heavy

Normal

Light

Hot

Hot

Hot

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Selection

(Duration)

More

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Max

More

Normal

No Spin

Options Available Cycle Details

Deep Rinse

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak
Deep Rinse
Delay Wash
Extra Rinse

Recommended use of at least
once per month. Never load
laundry when using this cycle;
laundry may become damaged or
contaminated. Cycle incorporates
a hot deep wash, intense agitation
action, a dispenser purge (on
some models), and a deep rinse.

Cycle uses an initial lower water
fill for super concentrated, high
temperature sanitization followed by
a heavy wash step. A pump purge
and deep rinse is incorporated to
remove contaminants. See additional
details and certifications below. Smart
Dispense not available on this cycle.

Combines higher water levels,
a specially designed agitation
profile, and multi-step wash and
soak periods to care for jeans
with medium to light soil. Use
the Heavy Duty cycle for heavily
soiled work jeans.

Incorporates multi-step wash
and

soak periods combined
with extended
to effectively clean heavily to
medium soiled sturdy fabrics.

Provides a Deep Fill/max fill wash
water level to wash bulky and
waterproof items. Also incorporates
a Deep Fill rinse to effectively rinse
bulky items and a low spin speed
appropriate for these items. Only

use this cycle for water-resistant,
bedding or bulky items.

Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively clean
these items. It is recommended
that towels and sheets be washed
separately for best care and washing
performance. For waterproof bed
covers use Bulky Items cycle.

Cycle tailored to clean and brighten
your whites.

wash periods

CAUTION

Failure to follow these instructions may result in injury or property damage.

For Waterproof, Water-Resistant, or Bulky Items:

•

Only use the Bulky Items (or Delicates) cycle. NOTE: Some models only have a Delicates cycle

.

• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or
floor.

•

Do not mix waterproof and non-waterproof items

•

Read the Owner’s Manual for wash cycle details.

49-90586 9

.

Getting started

*Sanitize with Oxi

The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in
home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load
in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes
first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide
a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.
The Sanitize With Oxi cycle is certified by NSF International, an independent third party testing and certification organization. The

certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant contamination
is transferred to subsequent washer loads. Only the Sanitize With Oxi cycle has been designed to meet the requirements of NSF
Protocol P172 for sanitizing effectiveness.

NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers

USING THE WASHER

Pretreating or Soaking Using Water Station (on some models)

E

This feature is for pretreating of garments
only and not intended to serve as an
actual wash cycle. When selected, the
washer will supply either fresh water or
water mixed with detergent from your
SmartDispense system for garment hand
pre-washing or pre-treating use.

The pretreating water will be dispensed
from the area located in the back of
the main opening of the washer. When
selected, any water dispensed into the
wash tub during the pretreat will be drained
from the machine before any subsequently
selected wash cycle can begin.

Water Station only

Select this feature:

1. Rotate the cycle selection knob to Water Station.

2. Push the Select button until the LED below Water is

illuminated.

3. Select the desired water temperature using the Temp

button.

4. Press the Start button to initiate the feature.
If the lid is not already open, raise the lid of the washer to

start the flow of fresh water from the dispensing area. Water
will continue to be dispensed until the lid is closed or the
water level in the tub reaches the maximum level.

Alternatively, you can use this feature
to soak your garments in the pretreated
water for up to 24 hours with the lid closed
and the cycle knob remaining on Water
Station.

In order to use this feature to soak, keep
dial on Water Station and close the lid.
You can soak for up to 24 hours before
the water in the tub will be automatically
drained. Rotating the dial, holding the
Start button for 3 seconds or leaving the
lid open for more than 15 minutes will all
automatically drain the water from the tub.

If the lid is closed before the maximum level in the tub is
reached, additional water can be dispensed by opening
the lid again. Once the lid is closed, water dispensed using
the water on demand feature will remain in the tub until the
cycle selection knob is rotated to an actual wash cycle, or
the Start button is held in for 3 seconds, at which point the
water in the tub will be drained out of the machine.

If the lid is not closed, the water in the tub will automatically
be drained after 15 minutes. With the lid closed, if the cycle
selection knob is not rotated to an actual wash cycle, or the
Start button is not held in for 3 seconds, the water in the
tub will automatically be drained after 24 hours.

Water Station with Detergent

Select this feature:

1.

Rotating the cycle selection knob to the Water Station.

2.

Push the Select button until the LED below Detergent +

Water is illuminated.

3.

Select the desired water temperature using the Temp

button.

4.

Press the Start button to initiate the detergent feature.

If the lid is not already open, raise the lid of the washer
to start the flow of soapy water from the dispensing area.
Soapy water will continue to be dispensed until the lid is
closed or the water level in the tub reaches the maximum
level.

If the lid is closed before the maximum level in the tub
is reached, additional soapy water can be dispensed by
simply opening the lid again. Once the lid is closed, soapy
water dispensed will remain in the tub until the cycle
selection knob is rotated to an actual wash cycle, or the
Start button is held in for 3 seconds, at which point the
soapy water in the tub will be drained out of the machine.

If the lid is not closed, the soapy water in the tub will
automatically be drained after 15 minutes. With the lid
closed, if the cycle selection knob is not rotated to an actual
wash cycle, or the Start button is not held in for 3 seconds,
the soapy water in the tub will automatically be drained
after 24 hours.

10 49-90586

Getting started

Stain Removal Guide (on some models)

F

The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature
incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type
selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active
soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash
phase is conducted for the cycle selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain Removal Guide:

1. Select the desired wash cycle.

2. Press the Stain Removal Guide button.

Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show
the selected stain.

To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
To turn off Stain Removal Guide, press until no indicator lights are illuminated.
NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type.

Turning off Stain Removal Guide will return the settings to default.

Stain Removal Guide

Category

Blood Cold/Cool Blood

Grass Cold/Warm Grass

Dirt Cool/Warm Dirt

Tomato Cool/Warm Sauce

Wine Cool/Warm Wine

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being
washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second
treatment.

Recommended

Temperatures

Treatment/Wash

Stain

Sweat

Body Fluids

Urine

Lipstick

Chocolate

Gravy

Mayonnaise

BBQ Sauce

Clay
Mud

Catsup

Salsa

Soda

Kool-Aid

Tea

Coffee

Juice

Beer

For best results,

before placing in washer:

Rinse in cold water; pretreat
stain with liquid detergent or
stain remover product.

Pretreat with liquid
detergent or stain remover
product. Brush lightly; rinse
with cold water.

Allow dirt to dry; remove
loose dirt using a brush.
Rinse with cool water.

Pretreat with liquid
detergent or stain remover
product; rinse with cool
water.

Pretreat with mixture of Oxi
product and cool water.
Add Oxi product along with
detergent in the washer.

USING THE WASHER

49-90586 11

Getting started

Settings

G

Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in
column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and
a dryer).

Cycle Options

H

Deep Fill

Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case

loads only, not for typical use.

Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the
Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it
takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional

USING THE WASHER

water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Warm Rinse

Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order to
effectively apply the warm rinse water to your load.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle
automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and
then return back to 0 soak minutes.

Deep Rinse

Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher
setting) to maximize performance.

Delay Wash

When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H)
hours. If you

Extra Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional
residues. NOTE: This option is not allowed for some cycles.

press and hold the Delay Wash button for 3 seconds, it will immediately reset.

Additional Options

I

My Cycle Settings

As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each
cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold
the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you
turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily
(i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will
load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the
factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3
seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load
when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options:

Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse and Stain Removal Guide.

Volume (on some models)

Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach
the desired volume (high, medium, low) or off.

Control Lock

Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock

icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

12 49-90586

Getting started

USING THE WASHER

(

SmartDispense™

J

When selected, this feature will automatically add

GTW750 and GTW755 models only

detergent to the wash, eliminating the need to add
detergent for each load.

The detergent amount selection on the control panel
will default to AUTO when first powering up the washing
machine. When AUTO is selected, the amount of detergent
needed for each laundry load will automatically be
determined based on the size of the load the machine
senses.

This model does not have a dispenser drawer for detergent
since it has a bulk detergent dispensing system.

NOTE: If it is desired to manually add detergent for a
load, that detergent will need to be added directly to
the basket, and the smart dispense set to OFF for that
particular load.

NOTE: The right side of the dispensing area in the rear of

the washer opening does NOT pull out. It is a spout only
for water and detergent to flow from the smart dispense
system.

)

If it is desired to manually select the amount of
detergent for a given load, this can be done by pressing

the Detergent Dispense button on the control panel to
select detergent for a Small, Normal or Large load. Small
will provide less detergent than average, Normal will
provide an average amount of detergent and Large will
provide more detergent than average.

The smart dispense feature can be disabled by pressing
the Detergent Dispense button until Off is selected.

NOTE: Not all cycles will allow the use of the

SmartDispense feature. If the light is illuminated below
the Off position and pressing the Detergent Dispense
button results in a beeping tone, then SmartDispense is
not allowed for the cycle that has been selected. Detergent
will need to be added directly to the wash basket for these
cycles.

Bulk Dispensing

Spout Only

Do NOT pull

Pretreatment

Water On Demand

MAX

Conditioner

(

Adding Detergent to SmartDispenser™

GTW750 and GTW755 models only

This machine is equipped with a bulk detergent reservoir
that can hold approximately 75 ounces of liquid detergent
for your convenience. This is enough detergent for about
50 average laundry loads, depending on what dispense
amount is selected.

The filling port of the detergent reservoir is located on the
front left of the washing machine. To fill the reservoir with
liquid detergent, first open the tank lid by rotating the small
lid clockwise. Then pour LIQUID detergent into the opening
until the level reaches the MAX indicator located inside
the filling port, also indicated with the horizontal line next
to the MAX lettering. Filling to this MAX level will provide
detergent for about 50 average laundry loads. To ensure
detergent is always available, liquid detergent should
be added to the reservoir whenever there is no longer
detergent visible when looking directly into the filling port.

)

NOTE: If it is desired to change detergent type in the

detergent tank, it is not required to flush the smart dispense
system. The new detergent type can be added to a partially­filled tank, however it will not be immediately dispensed
until the original detergent is completely dispensed from the
system.

NOTE: In the event that excessive chlorine bleach is
accidentally spilled or otherwise gets into the detergent
tank, please follow the Detergent Tank Clean-Out
instructions in the Care and Cleaning section in order to
minimize the possibility for clothing damage. If only a few
drops of bleach are spilled into the detergent tank, there is
no need to flush the tank.

49-90586 13

Getting started

Liquid Fabric Softener/Conditioner Dispenser

Liquid fabric softener/conditioner should be added to the small
drawer in the rear of the washer opening. Follow the liquid

fabric softener/conditioner manufacturer’s recommendations
for the correct amount of softener/conditioner, based on the
load size. Do not overfill or dilute softener/conditioner as this
can result in additive being dispensed prematurely in the wash
cycle. Your option selections will determine when liquid fabric
softener/conditioner is automatically dispensed at its optimal
time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the
dispenser drawer, as they will not dispense properly.

Liquid Bleach

USING THE WASHER

Use a measuring cup to pour the bleach into the bleach
dispenser. Measure liquid bleach carefully and DO NOT pour
directly from the bleach bottle into the bleach dispenser.

NOTE: The bleach dispenser is a single use dispenser and is
NOT a bulk dispense system. The maximum amount of bleach
that should be poured into this dispenser for any load should
never exceed 1 cup.

NOTE: In the event that excessive chlorine bleach is
accidentally spilled or otherwise gets into the detergent tank,
please follow the Detergent Tank Clean-Out instructions in the
Care and Cleaning section in order to minimize the possibility
for clothing damage. If only a few drops of bleach are spilled
into the detergent tank, there is no need to flush the tank.

NOTE: In the event that detergent is accidentally spilled or
otherwise gets into the bleach opening, that detergent will
simply be used for the next wash cycle. In this case there is no
need to perform any flushing routine.

(GTW750 and GTW755 models only)

(GTW750 and GTW755 models only)

Pretreatment

Water On Demand

MAX

Conditioner

14 49-90586

Getting started

Detergent Dispenser

(GTW680 and GTW685 models only)

HE detergent should be added to the right side of the
dispenser drawer. Follow the detergent manufacturer’s
recommendations for the correct amount of detergent,
based on load size, taking care to add detergent to the right
compartment. Do not overfill or dilute detergent as this can
result in additive being dispensed prematurely in the wash
cycle. Your option selections will determine when detergent is
automatically dispensed at its optimal time in the wash cycle.
For optimal performance, especially when selecting cooler
temperature and in cold weather climates, place powdered HE
detergent directly in the wash basket before adding clothes.

NOTE: Single-dose laundry packets should not be added to
the dispenser drawer, as they will not dispense properly. Put
packets in bottom of wash basket.

Liquid Fabric Softener/Conditioner Dispenser

(GTW680 and GTW685 models only)
Liquid fabric softener/conditioner should be added to the left

side of the dispenser drawer. Follow the liquid fabric softener/

conditioner manufacturer’s recommendations for the correct
amount of softener/conditioner, based on load size, taking care
to add softener/conditioner to the left compartment. Do not
overfill or dilute softener/conditioner as this can result in additive
being dispensed prematurely in the wash cycle. Your option
selections will determine when liquid fabric softener/conditioner
is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the
dispenser drawer, as they will not dispense properly.

USING THE WASHER

Liquid Bleach Dispenser

(GTW680 and GTW685 models only)

Liquid chlorine bleach should be added through the
bleach dispenser in the front left corner. Follow bleach
manufacturer’s recommendations for the correct amount of
liquid chlorine bleach based on load size, taking care to not
apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.

49-90586 15

Loading

Always follow fabric manufacturer’s care label when laundering.

Automatic Load Sensing

This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the
washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.

LOADING

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete

(significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You

may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent

Using too little or too much detergent is a common cause of
laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly
soiled load.

For spots, apply pre-treatment to items as recommended on the
product label. Application should be made in the basket to prevent
overspray which may cause the coloring on the lid or graphics to
fade.

Place detergent pods in the bottom of the wash basket before
adding clothes.

GE Appliances recommends the use of High Efficiency detergents
such as
formulated to work with low water wash and rinse systems. HE
detergents reduce the oversudsing problems commonly
associated with regular detergents.

When using high efficiency or concentrated detergents, consult
the product label to determine amount required for optimum
performance. Excessive detergent will negatively impact wash
performance.

in your energy efficient washer. HE detergents are

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces
lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from
lint collectors including synthetic garments and dress pants.

WARNING

- Fire Hazard

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.

No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

Loading the Washer

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in
towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock
indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the
outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.

Ŷ

Do not place large items such as

sheets, blankets and towels across
the Infusor. Load them around the
outside of the basket.

Ŷ

Do not put lawn or sofa cushions

into the washer as they are too big
to move. Remove outer covers and
ONLY wash them.

Clothes Level

Water Level

Average Small Load

Clothes Level

Water Level

Average Medium Load

Average Large Load

Clothes Level

Water Level

16 49-90586

Appliance communication

WiFi Connect (For customers in the United States only - on some models)

Depending on the model, your washer is either GE Appliances
WiFi Connect enabled, or compatible using the optional
GE Appliances ConnectPlus module.

If enabled: Visit www.geappliances.com/connect and enter

your model number to show you the proper steps to connect
your appliance.

If compatible: To connect this appliance to the internet
you will need to purchase a GE Appliances ConnectPlus
and attach the module to your appliance through the
communication port in the appliance. The GE Appliances
ConnectPlus will allow your appliance to communicate with
your smartphone for remote appliance monitoring, control and
notifications.

Please visit www.GEAppliances.com/connect to learn more
about connected appliance features, to learn what connected
appliance app’s will work with your smartphone.

WiFi Connectivity: For assistance with the appliance or the
ConnectPlus network connectivity, please call GE Appliances
at 800.GE.CARES.

Visit your local authorized GE Appliances parts distributor or
order by phone at 800.661.1616 during normal business hours.

Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module

APPLIANCE COMMUNICATION

49-90586 17

Care and Cleaning

WARNING

- Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock,

Water Valves, Drain Pump and Recirculation Pump.

Exterior of the Washer

Immediately wipe off any spills with a damp cloth.

Interior of the Washer

NOTE: For the GTW750 and GTW755 models, the following

instructions should be followed using the Bulky Items cycle.
To clean the interior of the washer, select the Basket Clean

feature on the control panel. This Basket Clean cycle should
be performed, at a minimum, once per month. This cycle will

CARE AND CLEANING

use more water, in addition to bleach, to control the rate at
which soils and detergents may accumulate in your washer.

NOTE: Read the instructions below completely before starting
the Basket Clean cycle.

1. Remove any garments or objects from the washer and
ensure the washer basket is empty.

2. Open the washer lid and pour one cup or 250
ml of liquid bleach or other washing machine
cleaner into the basket.

3. Close the lid and select the Basket Clean cycle. Push the
Start button.

4. When the Basket Clean cycle is working, the display will show
the estimated cycle time remaining. Do not interrupt the cycle.

Basket Clean may be interrupted by pressing the Start button
in between cycles. A power outage in the house might also
interrupt the cycle. When the power supply is back, the Basket
Clean cycle resumes where it had stopped. When interrupted,
be sure to run a complete Basket Clean cycle before using the
washer. If the Power button is pressed during Basket Clean,
the cycle will be lost.

IMPORTANT:

Ŷ

Run Basket Clean with 1 Cup (250 ml) of bleach once a month.

Ŷ

After the completion of a Basket Clean cycle, the interior of
your washer may have a bleach smell.

Dispenser Drawer

After some period of use, a small amount of detergent or softener
residue may be present in the dispenser drawer. The drawer can
easily be removed for cleaning. To remove the drawer, pull it out
until the drawer stops and then lift up on the front of the drawer.
The drawer can then be removed from the dispenser box. Wash
the drawer in warm, soapy water using a mild detergent. Rinse
drawer with warm water. If siphon caps are removed for cleaning,
be sure to push siphon caps fully back into place after cleaning.

The dispenser drawer and siphon caps are not dishwasher
safe. The dispenser box is not removable, but it can be wiped
clean using a damp cloth if necessary. Do not attempt to
remove the dispenser box for cleaning.

GTW750 and GTW755 models

Detergent Tank Clean-Out

(GTW750 and GTW755 models only)
NOTE: All clothes should be removed from the washer prior to

cleaning out the detergent tank.
To empty out the tank and remove any remaining detergent

from the reservoir:

1. Press and hold both the Detergent Dispense and Select

buttons for three seconds.

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Pretreatment

Water On Demand

MAX

Conditioner

have a small dispenser drawer

with one compartment for
softener/conditioner only.

2. The empty out routine will begin with the contents of tank,
mixed with water, being dispensed into the basket and
consequently drained from the machine at the same time.

3. The empty out routine will continue for approximately 15
minutes unless it is paused by the pressing of the Start
button. If tank is initially full, routine may need to be run a
second time to empty detergent tank.

NOTE: Optionally, hot water can be added to the tank to aid in
flushing out the system of any residual detergent prior to starting
or during the cleanout routine.

GTW680 and GTW685 models

have a large dispenser drawer

with compartments for both

detergent and softener.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Moving and Storage

Ask the service technician to remove water

GTW750 & GTW755 models only:

tank of detergent, do not tilt washer forward as detergent could spill from tank. If moving the washer will result in tipping the washer
forward in any way, it is best to flush out your detergent tank. See Detergent Tank Clean-Out in this Care and Cleaning section.

18 49-90586

from drain pump and hoses. Do not store the

Do not move the washer with a full tank of detergent. If moving the washer with a partially filled

washer where it will be exposed to the weather.

Installation

Washer

Instructions

If you have any questions, call GE Appliances at 800.GE.CARES
(800.432.2737)
In Canada, call 800.561.3344

or visit our Website at: GEAppliances.com

or visit www.GEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT – Save these

instructions for local inspector’s use.

•

IMPORTANT – Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

• Skill level – Installation of this appliance requires

basic mechanical and electrical skills.

• Completion time – 1-3 hours

• Proper installation is the responsibility of the
installer.

• Product failure due to improper installation is not
covered under the Warranty.

PARTS SUPPLIED

Drain Hose

Cable Tie

Owner's Reference Guide

Drain Hose Clip

Clamp

TOOLS REQUIRED FOR
WASHER INSTALLATION

Pliers

Level

PARTS REQUIRED (Sold separately)

Water Hoses (2) Rubber Washers (2)

and Strainer Screens (2)

Drain Hose Extension (For discharge heights from 60" - 96"

GE Appliances Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a
day

or by phone at 800.626.2002 during normal business

hours.

Part Number Accessory

PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses

WH1X2267 Rubber Washer (1) and Screen (1)
WH49X301 Drain Hose Extension (For discharge

heights from 60" - 96"

NOTE: We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to
be replaced every 5 years to reduce the risk of hose
failures and water damage.

49-90586 19

Installation Instructions

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1. In an area exposed to dripping water or outside

weather conditions. The ambient temperature should
never be below 60°F (15.6°C) for proper washer
operation.

2. In an area where it will come in contact with curtains or

drapes.

3. On carpet. The floor MUST be a hard surface with a

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To make sure the washer does not vibrate or move,
you may have to reinforce the floor.

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plywood sheet solidly attached to existing floor covering.

IMPORTANT: Minimum Installation Clearances

- Alcove or Closet

• If your washer is approved for installation in an alcove or
closet, there will be a label on the back of the machine
describing requirements.

• Minimum clearance between washer and adjacent walls
or other surfaces: 0" either side, 2" front, 3" rear.
Vertical space from floor to overhead shelving, cabinets,
ceiling, etc. = 60".

• Closet doors must be louvered or otherwise ventilated
and have at least 60 square inches of open area. If the
closet contains both a washer and a dryer, doors must

contain a minimum of 120 square inches of

NOTE: The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.

open area.

WATER SUPPLY REQUIREMENTS

WATER SUPPLY LINES - Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing
machine. Ensure inlet hose screens are also clean and free of debris.
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum.
WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE
WASHER when hot wash is selected.
SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no
more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must
be open to atmosphere.

1

UNPACKING THE WASHER

After the machine is in the home, remove outside
packing material/carton from washer.

Remove bag (containing clamp, cable tie and drain
hose clip), drain hose and Owner's Reference Guide
from tub.

NOTE: Leave foam shipping material inside tub
opening to hold tub in place during the rest of
installation.

Bag

Owner's Reference Guide

Leave foam shipping
material inside tub

Drain hose

2

REMOVE THE BASE

Remove base from unit by placing foot on side of base
and tipping unit back on corner post. Remove base and
bring the washer back upright.

WARNING

Certain internal parts are intentionally not grounded
and may present a risk of electric shock only during
servicing.

Service personnel – DO NOT contact the following
parts while the appliance is energized: Drive Motor,
Lid Lock, Water Valves, Drain Pump and Recirculation
Pump.

- Electrical Shock Hazard

20 49-90586

Installation Instructions

3

CONNECT DRAIN HOSE TO

WASHER

Connect drain hose to drain port on back of washer. Open
clamp with pliers and slide onto hose end. Holding clamp
open, push hose end onto drain port until fully seated.
Release clamp between locating ribs on hose end. Outlet
of hose end should be oriented vertically.

Drain

hose

Drain

port

Drain

end

Clamp

4

CONNECT WATER HOSES TO

WASHER

Unplug electrical cord before installing water hoses. If
not installed, install rubber washer in one end of hot
water hose. Thread hot water hose onto connection
labeled H at top rear of washer. Hand tighten and use
pliers to tighten hoses between 1/8 and 1/4 turn beyond
hand-tight.

If not installed, install rubber washer in one end of cold
water hose C. Thread cold water hose onto connection
labeled C at top rear of washer. Hand tighten and use
pliers to tighten hoses between 1/8 and 1/4 turn beyond
hand-tight.

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leaving room for you to make water, drain, and electrical
connections to your home.

5

CONNECT WATER HOSES TO

OUTLET VALVES

Determine which is HOT water line before attaching
water hoses to faucets. Traditionally, HOT faucet is on
left.

(If screen washers are not installed) With protruding
part of screen toward you, install strainer screen/rubber
washer into each of the free ends of two water hoses.

Connect hot water hose to hot water
outlet valve of your home. Hand
tighten and use pliers to tighten
hoses between 1/4 and 1/2 turn
beyond hand-tight. Open hot water
valve.

Connect cold water hose to cold
water outlet valve of your home.
Hand tighten and use pliers to
tighten hoses between 1/4 and 1/2
turn beyond hand-tight. Open cold
water valve.

Check for leaks and drips at the hose couplings. Tighten
as necessary.

Rubber

washer

Rubber
washer

49-90586 21

Installation Instructions

6

CONNECT TO DRAIN

Install drain hose clip on
rear panel of washer.
Route drain hose through

Drain

hose

clip

clip and insert free end
into drain opening of your
home.

NOTE: If longer
drain hose is
required, order drain

hose extension kit,
GE Appliances part
number WH49X301.
Connect additional

Drain

hose

Washer

back

drain hose (contained
in kit) to original hose
with hose clamp
(contained in kit).

If water valves and drain are built into wall, fasten drain
hose to one of the water hoses with cable tie provided.

Drain
hose

Wall

Cable tie

6

CONNECT TO DRAIN (Continued)

If your drain is a standpipe, fasten drain hose to

standpipe with cable tie provided.

Drain

hose

clip

Washer

back

5" Max.

insertion

30"

Min.

Drain
hose

into

drain

Cable

tie

Standpipe

NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.

If drain discharge height does not meet 30"
minimum height requirement, end of drain hose must

be secured in drain opening of home by installer and
have an air gap around hose to prevent siphoning.

Drain

Drain

hose

clip

5" Max.

30"

Min.

insertion

into

drain

Washer

back

NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.

Drain

hose

Less than

30"

NOTE: Placing the drain hose too far down the drain
pipe can cause a siphoning action. No more than 5" of
hose should be in the drain pipe. There must be an air
gap around the drain hose. A snug fit can also cause a
siphoning action.

hose

clip

Washer

back

22 49-90586

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING

Plug into a grounded 3-prong outlet.

DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.

Failure to follow these instructions can result in death,
fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded
15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so
the power cord is accessible
when the washer is in an
installed position. If a 2-prong
receptacle is present, it is the
owner’s responsibility to have
a licensed electrician replace it
with a properly grounded 3-prong
grounding type receptacle.

Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, with latest edition of the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL
CODE, CSA C22.1. Check with a licensed electrician if you
are not sure that the washer is properly grounded.

7

CONNECT POWER AND INSTALL

Insert plug of electrical cord into a 115V, 15- or 20-amp
wall

receptacle. Move washer into final position. Place level on
flat top side edges of washer. Adjust all four leveling legs until
washer is level left-to-right and front-to-back. Remove level.

Open tub lid. Remove and discard tub shipping material (see
Step 1).

Remove plastic protector sheet from control panel face.

- Electrical Shock Hazard

Ensure proper
ground exists
before use.

Level

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current. This appliance is
equipped with a cord having an equipment- grounding
conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local
codes and ordinances.

WARNING

risk of electrical shock. Check with a qualified electrician,
or service representative or personnel, if you are in
doubt as to whether the appliance is properly grounded.
DO NOT modify the plug on the power supply cord. If it
will not fit the outlet, have a proper outlet installed by a
qualified electrician.

If required by local codes, an external 18 gauge or
larger copper ground wire (not provided) may be
added. Attach to washer cabinet with a #10-16 x
sheet metal screw (available at any hardware store) to
rear of washer as illustrated.

Attach ground
wire and ground
screw (obtain
locally)

Mobile Home Installation:

Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction
and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly

on the floor.
The shipping foam and cardboard are removed.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line

or washer.

Improper connection of the equipment­grounding conductor can result in a

1/2

”

Washer

back

Run the washer through a complete cycle.

Check for water leaks and proper operation.
Place these instructions in a location near the washer

for future reference.

49-90586 23

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Small amount of water
remaining in dispenser
(on some models) at
end of cycle

Short spray and
delay after pushing
the Start button

Water level seems
low

Low water flow Water valve screens are

Water siphoning out
of washer

Too many suds Soft water Try less detergent.

TROUBLESHOOTING TIPS

Water leaks Type of detergent

Water temperature
seems incorrect

Water pumped
out before cycle is
complete

Water won’t drain Drain hose is kinked or

Washer spins
and pauses at the
beginning of cycles

24 49-90586

Normal dispenser
operation

Lid was opened and
closed between cycle
selection and start

This is normal Water may not cover the top level of the clothes. This is normal for

stopped up

Drain standpipe is too
low or hose too far into
standpipe

Too much detergent Measure your detergent carefully. Use less soap if you have soft

Type of detergent

Using too much
detergent in washer

Fill hoses or drain hose
is improperly connected

Household drain clogged Check household plumbing. You may need to call a plumber.
Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May

Constant water pressure
to fill hoses at water
source

Cooler water
temperatures provide
improved energy
efficiency

Water supply is turned
off or improperly
connected

Water valve screens are
stopped up

Cool/Cold Water when
selecting Hot

House water heater is
not set properly

Water was left in unit for
24 hours with lid closed or
15 minutes with lid open

improperly connected
This is normal The washer is sensing the load.

It is normal for a small amount of water to remain in dispenser after
the cycle.

This is normal. See START-UP SEQUENCE in the Safety
Instructions section.

this high efficiency washer.
Turn off the water source and remove the water connection hoses

from the upper back of the washer and the water faucets. Clean
both the hose screens (if so equipped) and the screens in the
machine using a brush or a toothpick. Reconnect the hoses and
turn the water back on. Check to ensure there are no leaks at the
connections.

The drain hose must exceed 30” height at some point between
the washer back and the drain pipe. Use anti-siphon clip. See
the Installation Instructions.

water, a smaller load or a lightly soiled load.
Switch to High Efficiency detergent such as .

Switch to High Efficiency detergent such as .
Use less detergent. Use less soap if you have soft water, a smaller

load or a lightly soiled load.
Make sure hose connections are tight at faucets and rubber

washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.

cause excessive wear on the hose.
Tighten hoses at the faucets.

Check condition of the fill hoses; they should be replaced every 5
years.

New laundry detergents have been formulated to work with cooler
water temperatures without affecting wash performance.

Turn both hot and cold faucets fully on and make sure hoses
are connected to correct faucets. NOTE: Water valves are marked
“H” and “C”.

Turn off the water source and remove the water connection hoses
from the upper back of the washer and the water faucets. Clean
both the hose screens (if so equipped) and the screens in the
machine using a brush or a toothpick. Reconnect the hoses and
turn the water back on. Check to ensure there are no leaks at the
connections.

This is normal. The washer senses water temperature (on some
models) and optimizes for best results. Cold water is added
periodically when hot is selected.

Make sure house water heater is delivering water at
120°F–140°F (48°C–60°C).

Previous cycle has been cancelled. Close lid, select new cycle,
and start machine.

Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.44 m) above floor.

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Washer pauses
during wash cycle

Residual powder
in dispenser
or clogging of
dispensers

Laundry additives
dispensing too soon

Washer pauses
during spin cycle

Washer won’t
operate

Detergent packets
not dissolving

Unexplained time
and/or settings
changes

Basket seems loose Basket moves or rotates

Colored spots Incorrect use of fabric

Grayed or yellowed
clothes

Lint or residue on
clothes

The Soak Option was
chosen

This is normal Many cycles incorporate as series of soaks within the agitation

Wash water too cold or
low home water pressure

Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option

This is normal The washer may pause during the spin cycle to remove soapy

Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned

off
Lid is open—safety

feature prevents
agitation and spinning
when lid is up

Circuit breaker/fuse is
tripped/blown

Electronics need to be
reset

Start was not pressed Press Start.

Laundry detergent packet
placed in dispenser

Changing options (on
some models)

freely

softener

Dye transfer Sort whites or lightly colored items from dark colors.
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–

Washer is overloaded Loosely load clothes no higher than the top row of holes in the

Dye transfer Sort clothes by color. If fabric label states wash separately,

Clothes are air or line
dried

Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving

Overloading Loosely load clothes in the washer basket. For best results, load

Incorrect use of fabric
softener

This is normal. The washer alternates between agitate and soak
during these cycles to get your clothes cleaner with less wear.

period to get your clothes clean with less wear.

Select a warmer wash temperature if possible to improve dissolving
of detergent or use liquid detergent. Make sure siphon caps are free
of debris and fully pressed into position. Remove and clean tray if
clogging occurs.

when using fabric softener.

water more efficiently.

Turn both hot and cold faucets fully on.

Close lid and press Start.

Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have a separate outlet.

Unplug washer, wait 2 minutes, plug back in and press Start.

Laundry detergent packets should not be used in the dispensers.
They should only be added directly to the wash basket following
the manufacturer’s directions.

This is normal. Several options will change other options to
maximize washer performance.

Washer basket does not have a traditional brake. Washer basket
will move freely. This is normal.

Check fabric softener package for instructions and follow directions

for using dispenser.

Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.

60°C).

washer basket. For best results, load items around the outside of
the basket.

unstable dyes may be indicated.
If you do not dry your clothes with a clothes dryer, your clothes

may retain more lint.

Rewash, next time:
temperature.

items around the outside of the basket.

Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.

Try a liquid detergent; Use warmer water

TROUBLESHOOTING TIPS

49-90586 25

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Clothes too wet No spin selected Select a spin option.

Incorrect cycle selected Make sure the cycle selected matches the load you are washing.

Some fabrics will feel wetter when rinsed with cold water.

Wash load out of balance

Blinking Spin light
or Spin light on at
end of cycle

Pilling Result of normal wear on

Snags, holes, tears,
rips or excessive
wear

TROUBLESHOOTING TIPS

Wrinkling Incorrect wash and dry

Out of balance
condition has been
detected

poly-cotton blends and
fuzzy fabrics

Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets

Undiluted chlorine
bleach

Chemicals like hair
bleach or dye, permanent
wave solution

cycles
Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).

Overloading Loosely load clothes in the washer basket.
Repeated washing in

water that is too hot

Redistribute load in washer and run through Drain & Spin cycle.
Allow cycle to continue and finish.

If load is wet at the end of the cycle, even out load and run a
Drain & Spin cycle.

While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.

Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.

Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in
contact with undiluted bleach.

Rinse items that may have chemicals on them before washing.
Use Speed Wash cycle with Extra Rinse option.

Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).

Try a fabric softener.

Wash in warm or cold water.

Sounds Possible Causes Reason

“Clicking” Shifter mechanism is

engaging or disengaging

Back and forth
“swoosh”

“Clicking” behind
Control during fill

Water flow changes
during fill

Motor sounds during
spin

“Humming” Water drain pump The drain pump will make a humming sound when pumping out

“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer

Water “swishing”

Washer rocking/
moving

“Squeaking” sound Washer not level and

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
or scan the QR code.

Electric motor reversing
direction

Automatic Temperature
Control Valve

Automatic Temperature
Control Valve

Motor ramping up/down
during spin cycle

Drive motor The drive motor will make a “humming” sound during the wash and

Washing process

Washer leveling legs
uneven

rubbing on cabinet

The drive system will engage at the start of agitate and disengage
when agitate is complete. This occurs multiple times during the
wash.

This sound is the motor rotating back and forth to clean your
laundry.

Two valves mix cold and hot water. The “clicking” is when either
valve turns on or off to raise or lower the fill water temperature.

Two valves mix cold and hot water. The “clicking” is when either
valve turns on or off to raise or lower the fill water temperature.

The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.

water after agitation stops and continue until spin is complete.

spin phases of the cycle.

should then begin spinning and the sound will continue until it is
done spinning.

Water swishing while the unit is agitating is normal, especially with
smaller loads.

To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.

To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.

26 49-90586

GE Appliances Washer Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule
service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES
(800.432.2737). Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory
service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its
products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of We will replace
One year

From the date
of the original
purchase

Ten years

From the date
of the original
purchase

What is not covered:

Ŷ

Service trips to your home to teach you how to use

the product.

Ŷ

Improper installation, delivery or maintenance.

Ŷ

Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

Ŷ

Replacement of house fuses or resetting of circuit

breakers.

Ŷ

Products which are not defective or broken, or which

are working as described in the Owner’s Manual.

Any factory specified part of the washer which fails due to a defect in materials or
workmanship. During this limited one-year warranty, we will also provide, free of

charge, all labor and related service to replace the defective part.

The motor, if it should fail due to a defect in materials or workmanship. During this additional
nine-year limited warranty, you will be responsible for any labor and related service costs.

Ŷ

Damage to the product caused by accident, fire,

floods or acts of God.

Ŷ

Incidental or consequential damage caused by

possible defects with this appliance.

Ŷ

Defects or damage due to operation in freezing

temperatures.

Ŷ

Damage caused after delivery.

Ŷ

Product not accessible to provide required service.

WARRANTY

Staple your receipt here. Proof of the original purchase

date is needed to obtain service under the warranty.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law.

In the United States:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company

In Canada:

This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for
home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized
GE Appliances Service location.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from province to province. To know what your legal
rights are, consult your local or provincial consumer affairs office.

Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are

available while your warranty is still in effect. You can purchase it online anytime at

www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm

or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

49-90586 27