General Electric GTW680BSJWS Use & Care

Safety Instructions ..........2, 3
Operating Instructions
Care and Cleaning
of the Washer .................... 11
Features ..........................10
Loading and Using
Operating instructions ..........4–8
Installation Instructions . 12–16
Troubleshooting Tips .....17–19
Consumer Support
Consumer Help Indicator .........11
Consumer Support ................21
Parts and Accessories. . . . . . . . . . .3, 21
Warranty ..........................20
Owner’s Manual &
Installation Instructions
GTW680
English/Français/Español
Printed in the United States
Write the model and serial numbers here:
Model # _____________
Washers
Serial # ______________
You can find them under the lid of the washer.
49-90547-2 01-16 GE
G001
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER WARNING CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
2
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PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C” valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details in Installation Instructions.
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.
Failure to follow these instructions can result in death or electrical shock.
Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.
- Electrical Shock Hazard
Optional drain hose extension recommended for
discharging heights from 60” - 96”. This washer does not include water supply hoses. GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications. GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE parts distributor or call
800.661.1616.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses WH49X301 Drain hose extension
START-UP SEQUENCE
¥
Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing.
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years.
PM7X1 Washer Floor Tray
If the lid is opened during this period, the washer will
pause. You will have to push the Start button again to
restart the cycle.
SAVE THESE INSTRUCTIONS
3
Operating instructions.
Throughout this manual, features and appearance may vary from your model.
Step 1
Step 2
Step 3
Step 4
• Add fabric softener to the fabric softener dispenser; see page 10.
• Add the manufacturer’s recommended
amount of detergent. GE recommends the use of High Efficiency such as in your energy efficient
washer. Place detergent pods in the bottom of the wash basket before adding clothes.
Power
A
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start/Pause
B
Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is open, “Lid” will scroll across the display. If the lid is closed, the lid will lock, the Lid Lock light will illuminate, and “SEnSing” will scroll across the display.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink. To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the
machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
Display and Status Lights
C
Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.
In addition, this display will, “scroll” the washer status:
• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• FILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, “FILL” is scrolled
until the fill completes.
• H2O SUPPLY Can not sense water level (valves possibly turned off).
• LId Cycle stopped because lid is open. Close the lid.
• SEnSIng Sensing load size and type before and during fill (normal).
• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start button again
to restart the cycle.
Cycle status lights: Shows whether the washer is in the Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
Feature status lights indicate (see sections F and G for more details):
Pause - Will display when washer is paused between cycles. Controls - The washer is locked - will blink once if you press any button or turn the cycle knob.
4
Lid Lock - The lid is locked. See the Control Lock description.
Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.
detergents
• Loosely add items around Infusor. Overloading may negatively impact wash performance. See page 9 for suggested loading examples.
• Close lid.
NOTE: Washer will not start with lid open.
A
B
D
E
• Select wash cycle.
• Select wash options, including Deep Rinse option when using fabric softener.
• Select options.
C
Lid Lock
Spin Stop
• Press Start.
FG
G F F
G
Wash Cycles-Cycle Selector Knob
D
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.
Casual clothes, lightly soiled office wear.
Lingerie and special care fabrics with light soil.
Medium to lightly soiled athletic wear items of technical or synthetic fabrics.
Dark colored fabrics and mixed loads.
Small loads of lightly soiled items that are needed in a hurry. Examples include one casual wear outfit or 3 soccer uniforms.
Wet load of items. For items that need only to be rinsed, use this cycle with Deep Rinse option.
Colors Hot
Casuals Hot
Delicates Hot
Active
Wear
Cold
Wash
Speed
Wash
Drain &
Spin
Warm
Colors
Cool Cold
Tap Cold
Warm
Colors
Cool Cold
Tap Cold
Warm Colors
Cool
Cold
Tap Cold
Hot
Warm
Colors
Cool Cold
Tap Cold
Hot Warm Colors
Cool Cold
Tap Cold
Hot
Warm
Colors
Cool Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Max
More
Normal
No Spin
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Deep Rinse Extra Rinse
Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Wash cycle tailored to care for casual clothes and office wear items.
Utilizes a unique "tri-pulse" extra gentle agitate profile to provide special care to delicate fabrics. It is recommended to place small or ultra delicate items in mesh bags before washing.
Cycle designed for care of medium to lightly soiled active wear, athletic wear, and technical fabrics. Incorporates a dual stage wash period with soak to effectively treat body soils and odors. Use the Heavy Duty cycle for heavily soiled sports clothing constructed of sturdy fabric.
Cycle combines multiple wash agitation periods with soak periods to provide enhanced cleaning performance and energy efficiency with colder water temperatures.
Utilizes more intense agitation profile, expedited wash period, and time saving continuous spray rinse to clean small lightly soiled loads in the fastest time possible.
Utilizes a high speed spin to extract water from wet items. For items that need to be rinsed, select the Deep Rinse option when using this cycle.
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5
Operating instructions.
Wash Cycles-Cycle Selector Knob - Continued
D
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cleaning the basket of residue and odor. No clothes to be washed using this cycle.
Heavily soiled colorfast items.
Jeans with medium to light soil. For heavily soiled work jeans, use the Heavy Duty Cycle.
Sturdy fabrics with heavy to medium soil.
Large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items.
Towels Sheets
Whites and household linens
Basket
Clean
Sanitize
with Oxi*
Jeans Hot
Heavy
Duty
Bulky Items
Towels /
Sheets
Whites Hot
Hot Ex. Heavy Normal Deep Fill
Hot Ex. Heavy Max
Warm Colors
Cool Cold
Tap Cold
Hot Warm Colors
Cool Cold
Tap Cold
Hot Warm Colors
Cool Cold
Tap Cold
Hot Warm Colors
Cool Cold
Tap Cold
Warm Colors
Cool Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
Ex. Heavy
Heavy
Normal
Light
More
Max
More Normal No Spin
Max
More Normal No Spin
Max
More Normal No Spin
Max
More Normal No Spin
Max
More Normal No Spin
Deep Rinse
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Stain Removal Guide
Deep Fill
Warm Rinse
Auto Soak
Deep Rinse
Delay Wash
Extra Rinse
Recommended use of at least once per month. Never load laundry when using this cycle; laundry may become damaged or contaminated. Cycle incorporates a hot deep wash, intense agitation action, a dispenser purge (on some models), and a deep rinse.
Cycle uses an initial lower water fill for super concentrated, high temperature sanitization followed by a heavy wash step. A pump purge and deep rinse is incorporated to remove contaminants. See additional details and certifications below.
Combines higher water levels, a specially designed agitation profile, and multi-step wash and soak periods to care for jeans with medium to light soil. Use the Heavy Duty cycle for heavily soiled work jeans.
Incorporates multi-step wash and soak periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics.
Provides a Deep Fill/max fill wash water level with a specially designed agitation profile to wash bulky items. Also incorporates a Deep Fill rinse to effectively rinse bulky items.
Cycle designed washing towels or sheets, using a higher water level and a soak period to effectively clean these items. It is recommended that towels and sheets be washed separately for best care and washing performance.
Cycle tailored to clean and brighten your whites.
Sanitize with Oxi
The Sanitize with Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load, follow the detergent and the Oxi product label instructions. The detergent should be added using the dispenser instructions as shown on page 9 of this guide. Place the Oxi product directly in the bottom of the wash basket, before adding the clothes. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle. NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed. The
Sanitize With Oxi cycle is certified by NSF International, an independent third party testing and certification organization. The
certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant contamination is transferred to subsequent washer loads. Only the Sanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing effectiveness.
6
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
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Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain Removal Guide:
1. Select the desired wash cycle.
2. Press the Stain Removal Guide button. Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show the selected stain.
To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit. To turn off Stain Removal Guide, press until no indicator lights are illuminated.
NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type. Turning off Stain Removal Guide will return the settings to default.
Stain Removal Guide
Category
Blood Cold/Cool Blood
Grass Cold/Warm Grass
Dirt Cool/Warm Dirt
Tomato Cool/Warm Sauce
Wine Cool/Warm Wine
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.
Recommended
Temperatures
Treatment/Wash
Stain
Sweat
Body Fluids
Urine
Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Clay Mud
Catsup
Salsa
Soda
Kool-Aid
Tea
Coffee
Juice
Beer
For best results,
before placing in washer:
Rinse in cold water; pretreat stain with liquid detergent or stain remover product.
Pretreat with liquid detergent or stain remover product. Brush lightly; rinse with cold water.
Allow dirt to dry; remove loose dirt using a brush. Rinse with cool water.
Pretreat with liquid detergent or stain remover product; rinse with cool water.
Pretreat with mixture of Oxi product and cool water. Add Oxi product along with detergent in the washer.
7
Operating instructions.
Settings
E
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
Cycle Options
F
Deep Fill
Select the Deep Fill feature for loads where extra water is needed. Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again. NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is
desired. To stop the extra fill, press the Deep Fill button again and the water will stop.
Warm Rinse
Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order to effectively apply the warm rinse water to your load.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour, 2 hour, 4 hour and 8 hour selections and then return back to 0 soak minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance.
Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.
Additional Options
G
My Cycle Settings
As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options: Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse and Stain Removal Guide.
Volume
Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off.
Control Lock
Use the control lock before or during a cycle to prevent any selections from being made. To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock icon will light
up when it is on. NOTE: The Power button can still be used when the machine is locked.
8
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Proper Use of Detergent
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Using too little or too much detergent is a common cause of laundry problems.
Use less detergent if you have soft water, a smaller load or a lightly soiled load.
For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
Place detergent pods in the bottom of the wash basket before adding clothes.
GE recommends the use of High Efficiency detergents such as HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.
in your energy efficient washer.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire.
- Fire Hazard
Clothes Level
Water Level
Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Locked indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.
Average Small Load
Clothes Level
Water Level
Average Medium Load
Do not place large items such as sheets, blankets
and towels across the Infusor (on some models). Load them around the outside of the basket.
Do not put lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and ONLY wash them.
Average Large Load
Clothes Level
Water Level
9
About washer features.
Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine with Infusor wash action. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an Infusor-equipped washer.
Detergent Dispenser
Liquid or powdered HE detergent should be added to the right side of the dispenser drawer. Follow the detergent manufacturer’s
recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle.
NOTE: Single-dose laundry packets should not be added to the dispenser drawer, as they will not dispense properly. Put packets in bottom of wash basket.
Liquid Fabric Softener Dispenser
Liquid fabric softener should be added to the left side of the dispenser drawer. Follow the liquid fabric softener manufacturer’s recommendations for the correct amount of softener, based on load size, taking care to add softener to the left compartment. Do not overfill or dilute softener as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener is automatically dispensed at its optimal time in the rinse cycle.
NOTE: Fabric softener crystals should not be added to the dispenser drawer, as they will not dispense properly.
Liquid Bleach
Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.
Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.
10
Care and cleaning of the washer.
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
To clean the interior of the washer, select the
Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a
minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting the Basket Clean cycle.
1. Remove any garments or objects from the
washer and ensure the washer basket is
Pour into the washer basket
empty.
2. Open the washer lid and pour one cup or 250
ml of liquid bleach or other washing machine cleaner into the basket.
3. Close the lid and select the Basket Clean cycle. Push the Start button.
Cleaning the Dispenser Drawer
After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift up on the front of the drawer. The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning.
4. When the Basket Clean cycle is working, the
display will show the estimated cycle time remaining. Do not interrupt the cycle.
Basket Clean may be interrupted by pressing the Start button in between cycles. A power outage
in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power button is pressed during Basket Clean, the cycle will be lost.
IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean cycle,
the interior of your washer may have a bleach smell.
The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.
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Water Supply Hoses
Hoses connecting washer to faucet should be replaced every 5 years.
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the
H2O SUPPLY” (Water not entering washer)
CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 12 hours or if the machine has
Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another
cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.
stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call 800.GE.CARES (800.432.2737) for service.
cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call
800.GE.CARES (800.432.2737) for service.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.
11
Installation
Washer
Instructions
If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
or visit www.GEAppliances.ca
DANGER WARNING CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these instructions
for local inspector’s use.
IMPORTANT – Observe all governing
codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.
PARTS SUPPLIED
 Owner's Reference Guide
 Drain Hose
 Cable Tie  Clamp
 Drain Hose Clip
TOOLS REQUIRED FOR WASHER INSTALLATION
Pliers
Level
PARTS REQUIRED (Sold separately)
 Water Hoses (2)
 Drain Hose Extension (For discharge heights from 60" - 96"
GE Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses WH1X2267 Rubber Washer (1) and Screen (1) WH49X301
NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
12
Drain Hose Extension (For discharge heights from 60" - 96"
 Rubber Washers (2) and Strainer Screens (2)
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
2. In an area where it will come in contact with curtains or
drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2s per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4s impregnated plywood sheet solidly attached to existing floor covering.
IMPORTANT: Minimum Installation Clearances
- Alcove or Closet
• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.
• Minimum clearance between washer and adjacent walls or other surfaces: 0" either side, 2" front, 3" rear. Vertical space from floor to overhead shelving, cabinets, ceiling, etc. = 60".
• Closet doors must be louvered or otherwise ventilated and require 60 square inches of opening near the top of the door and 60 square inches near the bottom of the door. If a dryer is located in the same closet, then
these areas must be doubled.
NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installing and servicing.
WATER SUPPLY REQUIREMENTS
WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum. WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected. SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied. DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.
1
UNPACKING THE WASHER
After the machine is in the home, remove outside packing material/carton from washer.
Remove bag (containing clamp, cable tie and drain hose clip), drain hose and Owner's Reference Guide from tub.
NOTE: Leave foam shipping material inside tub opening to hold tub in place during the rest of installation.
Bag
Owner's Reference Guide
Leave foam shipping material inside tub
Drain hose
2
REMOVE THE BASE
Remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright.
13
Installation Instructions
3
CONNECT DRAIN HOSE TO WASHER
Connect drain hose to drain port on back of washer. Open clamp with pliers and slide onto hose end. Holding clamp open, push hose end onto drain port until fully seated. Release clamp between locating ribs on hose end. Outlet of hose end should be oriented vertically.
Drain
hose
Drain
port
Drain
end
Clamp
4
CONNECT WATER HOSES TO WASHER
Disconnect electrical cord before installing water hoses. If not installed, install rubber washer in one end of hot water hose. Thread hot water hose onto connection labeled H at top rear of washer. Hand tighten 1/8 and 1/4 turn beyond hand-tight.
If not installed, install rubber washer in one end of cold water hose C. Thread cold water hose onto connection labeled C at top rear of washer. Hand tighten between 1/8 and 1/4 turn beyond hand-tight.
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room for you to make water, drain, and electrical connections to your home.
and use pliers to tighten hoses between
and use pliers to tighten hoses
5
CONNECT WATER HOSES TO OUTLET
VALVES
Determine which is HOT water line before attaching water hoses to faucets. Traditionally, HOT faucet is on left.
(If screen washers are not installed) With protruding part of screen toward you, install strainer screen/rubber washer into each of the free ends of two water hoses.
Connect hot water hose to hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open hot water valve.
Connect cold water hose to cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open cold water valve.
Check for leaks and drips at the hose couplings. Tighten as necessary.
Rubber
washer
Rubber washer
14
Installation Instructions
6
CONNECT TO DRAIN
Install drain hose clip on rear panel of washer. Route drain hose through clip and insert free end into drain opening of your home.
NOTE: If longer drain hose is required, order
drain hose
extension
kit, GE part number WH49X301. Connect additional drain hose (contained in kit) to
Drain
hose
original hose with hose clamp (contained in kit).
Drain
hose
clip
Washer
back
6
CONNECT TO DRAIN (Continued)
If your drain is a standpipe, fasten drain hose to
standpipe with cable tie provided.
Drain
hose
5" Max.
insertion
into
drain
30"
Min.
Cable
tie
Standpipe
Drain
hose
clip
Washer
back
NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
If water valves and drain are built into wall, fasten drain hose to one of the water hoses with cable tie provided.
into
drain
Wall
Cable
tie
Drain
hose
clip
Washer
back
Drain
hose
5" Max.
insertion
30"
Min.
If drain discharge height does not meet 30" minimum height requirement, end of drain hose must be secured
in drain opening of home by installer and have an air gap around hose to prevent siphoning.
Drain
hose
clip
Washer
back
Drain hose
Less than
30"
NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
15
Installation Instructions
ELECTRICAL REQUIREMENTS
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.
Failure to follow these instructions can result in death, fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.
Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 latest edition. Check with a licensed electrician if you are not sure that the washer is properly grounded.
- Fire Hazard
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x (available at any hardware store) to rear of washer as illustrated.
Attach ground wire and ground screw (obtain locally)
Improper connection of the equipment­grounding conductor can result in a risk
1/2
” sheet metal screw
Washer
back
7
CONNECT POWER AND INSTALL
Make sure large dial control (on some models) on washer is pushed in to the OFF position.
Insert plug of electrical cord into a 115V, 15- or 20-amp wall receptacle. Move washer into final position. Place level on flat top side edges of washer. Adjust all four leveling legs until is level left-to-right and front-to-back. Remove level.
Open tub lid. Remove and discard tub shipping material (see Step 1). Remove plastic protector sheet from control panel face.
Level
washer
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).
FINAL CHECKLIST
Before starting the washer, check to make sure:
 Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly
on the floor. The shipping foam and cardboard are removed.  The drain hose is properly tied up.  There are no leaks at the faucet, drain line
or washer.
Run the washer through a complete cycle.
Check for water leaks and proper operation. Place these instructions in a location near the
washer for future reference.
16
Before you call for service…Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Small amount of water remaining in dispenser (on some models) at end of cycle
Short spray and delay after pushing the Start button
Water level seems low This is normal Water may not cover the top level of the clothes. This is normal for this
Low water flow Water valve screens are
Water siphoning out of washer
Too many suds Soft water Try less detergent.
Water leaks Type of detergent
Water temperature seems incorrect
Water pumped out before cycle is complete
Water won’t drain Drain hose is kinked or
Washer spins and pauses at the beginning of cycles
Washer pauses during wash cycle
Normal dispenser operation
Lid was opened and closed between cycle selection and start
stopped up
Drain standpipe is too low or hose too far into standpipe
Too much detergent Measure your detergent carefully. Use less soap if you have soft water, a
Type of detergent
Using too much detergent in washer
Fill hoses or drain hose is improperly connected
Household drain clogged Check household plumbing. You may need to call a plumber. Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May cause
Constant water pressure to fill hoses at water source
Cooler water temperatures provide improved energy efficiency
Water supply is turned off or improperly connected
Water valve screens are stopped up
Cool/Cold Water when selecting Hot
House water heater is not set properly
Lid lifted or cycle was put in pause for over 24 hours
improperly connected This is normal The washer is sensing the load.
The Soak Option was chosen
This is normal Many cycles incorporate as series of soaks within the agitation period to
It is normal for a small amount of water to remain in dispenser after the cycle.
This is normal. See START-UP SEQUENCE in the Safety Instructions section.
high efficiency washer. Turn off the water source and remove the water connection hoses from
the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
The drain hose must exceed 32” height at some point between the washer back and the drain pipe. Use anti-siphon clip. See the Installation Instructions.
smaller load or a lightly soiled load. Switch to High Efficiency detergent such as
Switch to High Efficiency detergent such as . Use less detergent. Use less soap if you have soft water, a smaller load
or a lightly soiled load. Make sure hose connections are tight at faucets and rubber washers
are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.
excessive wear on the hose. Tighten hoses at the faucets.
Check condition of the fill hoses; they should be replaced every 5 years. New laundry detergents have been formulated to work with cooler
water temperatures without affecting wash performance.
Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. NOTE: Water valves are marked “H” and “C”.
Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
This is normal. The washer senses water temperature (on some models) and optimizes for best results. Cold water is added periodically when hot is selected.
Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).
Reset cycle.
Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 6 ft (1.8 m) above floor.
This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.
get your clothes clean with less wear.
.
17
Before you call for service…Troubleshooting Tips
OPERATION Possible Causes What To Do
Residual powder in dispenser or clogging of dispensers (on some models)
Laundry additives dispensing too soon (Dispensers on some models)
Washer pauses during spin cycle
Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Detergent packets not dissolving
Unexplained time and/ or settings changes
Basket seems loose Basket moves or rotates
Wash water too cold or low home water pressure
Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when
This is normal The washer may pause during the spin cycle to remove soapy water more
Water supply is turned off Turn both hot and cold faucets fully on.
/LGLVRSHQ³VDIHW\IHDWXUH
prevents agitation and spinning when lid is up
Circuit breaker/fuse is tripped/blown
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start. Start was not pressed Press Start. Laundry detergent packet
placed in dispenser
Changing options (on some
models)
freely
Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.
using fabric softener.
efficiently.
Close lid and press Start.
Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.
Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.
This is normal. Several options will change other options to maximize washer performance.
Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
PERFORMANCE Colored spots Incorrect use of fabric
Grayed or yellowed clothes
Lint or residue on clothes
Clothes too wet No spin selected Select a spin option.
Possible Causes What To Do
softener
Dye transfer Sort whites or lightly colored items from dark colors. Detergent amount Be sure to follow detergent manufacturer’s directions. Hard water Use a water conditioner or install a water softener. Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C). Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes
Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain
Incorrect sorting Separate lint producers from lint collectors. Washing too long Wash small loads for a shorter time using Light Soil setting. Detergent not dissolving Overloading Loosely load clothes in the washer basket. For best results, load items
Incorrect use of fabric
softener
Incorrect cycle selected Make sure the cycle selected matches the load you are washing. Some
Wash load out of balance
Check fabric softener package for instructions and follow directions for using dispenser.
Make sure you have selected the Deep Rinse option. Pretreat stain and rewash using Speed Wash cycle before drying.
basket. For best results, load items around the outside of the basket.
may be indicated.
more lint.
Rewash, next time:
around the outside of the basket. Check fabric softener package for instructions and follow directions for
using dispenser. Make sure you have selected the Deep Rinse option.
fabrics will feel wetter when rinsed with cold water. Redistribute load in washer and run through Drain & Spin cycle.
18
Try a liquid detergent; Use warmer water temperature.
PERFORMANCE Possible Causes What To Do
Blinking Spin light or Spin light on at end of cycle
Pilling Result of normal wear on
Snags, holes, tears, rips or excessive wear
Wrinkling Incorrect wash and dry
Out of balance condition has been detected
poly-cotton blends and fuzzy fabrics
Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets
Undiluted chlorine bleach Check bleach package instructions for proper amount.
Chemicals like hair bleach or dye, permanent wave solution
cycles Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Overloading Repeated washing in water
that is too hot
Allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle.
While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out.
Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Rinse items that may have chemicals on them before washing. Use Speed Wash cycle with Extra Rinse option.
Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Try a fabric softener.
Loosely load clothes in the washer basket.
Wash in warm or cold water.
GEAppliances.com
SOUNDS Possible Causes Reason
“Clicking” Shifter mechanism is
engaging or disengaging
Back and forth “swoosh”
“Clicking” behind Control during fill
Water flow changes during fill
Motor sounds during spin
“Humming” Water drain pump The drain pump will make a humming sound when pumping out water
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer should
Water “swishing”
Washer rocking/ moving
“Squeaking” sound Washer not level and
Electric motor reversing direction
Automatic Temperature Control Valve
Automatic Temperature Control Valve
Motor ramping up/down during spin cycle
Drive motor The drive motor will make a “humming” sound during the wash and spin
Washing process
Washer leveling legs uneven
rubbing on cabinet
The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.
This sound is the motor rotating back and forth to clean your laundry.
Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.
after agitation stops and continue until spin is complete.
phases of the cycle.
then begin spinning and the sound will continue until it is done spinning. Water swishing while the unit is agitating is normal, especially with smaller
loads. To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down. To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.
19
GE Appliances Washer Warranty.
All warranty service provided by our Factory Service Centers, or an authorized Customer Care United States, visit us on-line at GEAppliances.com, or call 800.GE.CARES (800.432.2737). In Canada, visit GEAppliances.ca or call 1.800.561.3344 Please have serial number and model number availa ble when calling
®
technician. To schedule service, in the
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE improve its products by providing GE with information on your appliance. If you do not want your appliance data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
For The Period Of: We Will Replace:
One Year Any factory specified part of the washer which fails due to a defect in materials or workmanship.
From the date of the During this limited one-year warranty, we will also provide, free of charge, all labor and related original purchase service to replace the defective part.
Ten Years The motor, if it should fail due to a defect in materials or workmanship. During this additional
From the date of the nine-year limited warranty, you will be responsible for any labor and related service costs. original purchase
What Is Not Covered:
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.Failure of the product if it is abused, misused, or
used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage caused after delivery.
Product not accessible to provide required service.
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Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
In the United States:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
In Canada:
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.
Warrantor: MC Commercial, Burlington, ON, L7R 5B6
20
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