Genee World G-Touch T15 Classic User Manual

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Classic - User Manual
Please retain this manual properly for future reference
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Contents
Safety Instruction
Mounting Requirements
Ventilation
Front Panel
Rear Port Panel 1
Rear Port Panel 2
Remote Controller
Basic Operation
Power on
Power off
Software Installation
Software Uninstall
Software Calibration
Calibration Method for Windows 7
OPS Installation
Select Signal Channel
1
4
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5
6
7
8
9
11
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12
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13
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15
17
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Menu
Time
Picture
Sound
Option
Multi-Media
ECO Mode
Serial Port Control
Specications of PC Mode (VGA Input)
Formats Supported by Multi-media
FAQ & Troubleshooting
Maintenance Tips
Clean the Infrared Tube
Technical Parameters
19
19
21
24
27
30
35
36
38
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44
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46
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Safety Instructions
F or your safety, please read the following instructions before you use the product.
Serious inj ury or property loss may be caused by improper operations. Please seek professional assistance for repair.
D i s connect t h e p rod uct from p ow er s up p ly i m m ed i a t ely i f m a j or fa i lures occur.
Maj or failures include the following:
Smoke, peculiar odours or abnormal sound is discharged from the
product.
N o image or sound is displayed, or an image error occurs. Where the mains plug or an appliance coupler is used as the
disconnect device the disconnect device shall remain readily operable.
If any of these scenarios occur, do not continue to use the product, disconnect power supply immediately and contact professional
assistance.
D o not d rop li q ui d , m et a l or com b us t i b le i nt o t h e p rod uct .
I f any liq uid or metal is dropped into the product, power off the
product and disconnect power supply, then contact professional
assistance
D o not d a m a g e t h e p ow er ca b le.
D o not damage, change, wind, bend, heat or drag the power
cable forcibly. D o not put weights (such as the product itself) on the power cable. D o not drag the cable forcibly when you pull out the powe
T he power cable in the accessory box is for this product only. D on' t use it on other devices.
r plug.
If the power cable is damaged, please contact the
manufacturer to repair or replace it.
Put t h e p rod uct on a s t a b le s urfa ce.
An unstable surface includes and is not limited to an inclined plane, a shaky stand, desk or platform, which might cause the screen damage.
U s e t h e b a t t ery correct ly.
by improper battery usage.
I t is recommended to use the designated type of battery and
install the battery by correct electrodes (positive and negative
electrodes). D o not install and use new battery with the used one. T ake out the battery if the remote control is not used for a long period. D o not exp ose the battery to underheated or overheated
environments such as direct sunlight. Expose of
the used battery based on local regulations.
W A R N I N G
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Do not cover or block up any vents on the product.
The overheated components may cause re, damage the product
and shorten the service life.
Do not put the venting surface of the product facedown.
Do not use a cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.
Do not install the product in high temperature environments.
Do not install the product near heat source, such as a radiator,a
heat reservoir, stoves or other heating devices.
Do not expose the product to direct sunlight.
.
For transport:
Pack the product for mobility or maintenance by using the cartons
and cushioning material provided with the product.
Vertically move the product during transport. The screen or other
components are easily broken if the product is moved in an
improper way.
Keep away from the product when you use a radio.
The product is designed to prevent radio interference, it complies with the international EMI standard.
If noise occurs in the radio, try the following solutions.
Adjust the direction of the radio antenna to avoid the interference
from the product.
Keep the radio away from the product.
Advice for watching:
Use the product in an environment with comfortable light. It is harmful
to your eyes to watch in a too bright or too dark environment.
When you are watching, the distance between 3 to 7 times of
the screen height should be maintained, to protect eyes
and prevent eyestrain.
Adjust the volume to an appropriate level, especially at night.
Use amplier equipment as the audio input source with caution.
If you must use amplier equipment, the input power should not
exceed speaker power. Otherwise, problems may
occur, such as the speaker is overpowered and damaged.
WARNING
CAUTION
NOTE: Please pay attention to the preceding warning information. Otherwise, serious injury, incident may be caused.
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* See C AS 1 3 2-20 0 6
I f the product is mounted inside a wall or a cabinet, in addition to the above-mentioned req uirements, the area of ventilation holes at the bottom, top and two sides must be at least 5 0 % of the sealing surface to ensure proper ventilation.
V entilation
req uirements
D istance to the mounting surface (cm)
N ominal power L eft and right side T op B ottom B ack
L arger than 1 0 0 W 1 0 20 20 1 0
Mount i ng R eq ui rem ent s
You can choose the po table or wall mount method according to your
. Wall mounting can substantially save the space.
I f you choose portable mounting, use the mounting rack or support. I f you want to use a self-made mounting rack, support must be at least four times of the actual to ensure st of the interactive panel.
you choose wall mounting , the bearing capacity of the mounting surface
must be at least four times of the weight of the display.
h e
I f you need to mount the display on
to ensure that the display is
Vent i la t i on d i s t a nce t o t h e t op s urfa ce s h ould b e ov er 2 0 cm
Vent i la t i on d i s t a nce t o t h e b ot t om s urfa ce s h ould b e ov er 2 0 cm
Vent i la t i on d i s t a nce t o t h e left
s urfa ce s h ould b e ov er 1 0 cm
Vent i la t i on d i s t a nce t o t h e ri g h t
s urfa ce s h ould b e ov er 1 0 cm
Vent i la t i on
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Out er A p p ea ra nce
1
3
4 5 6 7 8
2
11 12 13
9
10
1
3
4
5
6
7
8
2
9
10
11
E nclosure
I nfrared F rame
Screen
L eft L oudspeaker
F ront Panel
F ront C over Plate *
Power on/ off
R ight L oudspeaker
OPS Port
R ear Port Panel 1
R ocker Switch
Power Outlet
R ear Port Panel 2
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12
N OT E *
indicates optional.
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Name Function Description
Touch Port 1 The touch control terminal 1 which is used to connect to a PC.
HDMI 1
The input terminal 1 for high denition signal, which is used with
the "Touch Port 1" to operate PC in the way of touch control.
MIC The external microphone port.
Front Panel
Front Panel Port
Front Panel Button
Touch Port 1 corresponds to HDMI 1, and Touch Port 2 corresponds to VGA In, HDMI 2 and HDMI 3.
NOTE:
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Rear Port Panel 1
Name Function Description
Audio out The terminal for external loudspeaker boxes or headphones.
Media 2
External multimedia USB port 2, which can be used to connect with a U disk or a hard disk.
Name Function Description
Menu Enter the function menu.
Source Enter the menu to select a signal source.
Eco
Switch among three modes: energy-saving, automatic, and standard.
HDMI Switch over to HDMI signal source.
VGA Switch over to VGA signal source.
VOL- Decrease volume.
VOL+ Increase volume.
PC Power Power on or power off the OPS.
PC The USB 2.0 and USB 3.0 ports for the OPS.
Media 1 External multimedia USB port 1.
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Rear Port Panel 2
Name Function Description
RS232
The input port for series signals, which is used by specic
serial port control devices to input serial port protocol in order to control the panel.
Touch port 2 The terminal 2 for touch control signal.
HDMI 3
The input terminal 3 for high denition signal, which is used with
the "Touch port 3" to operate a PC in touch control.
HDMI 2
The input terminal 2 for high denition signal, which is used with
the "Touch port 2" to operate a PC in touch control.
VGA IN
The VGA port for an external PC, which is used with the touch port 2 to operate a PC in touch control.
Audio in The "Audio in" is used with the VGA port for an external PC.
YPbPr
The component video terminal, which is used to connect to video devices such as the HD digital signal STB, the satellite receiver, DVD players and other HD displayers or TV equipment.
Spk out Audio and video output terminal.
Video
An array of audio and video input terminals, which are used to input audio and video signal. Video: Video input terminal. L: Left audio input terminal. R: Right audio input terminal.
L
R
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R em ot e Cont roller
I tems F unctions D escription
Power on or standby
M ute
Select T V channel or enter number
M enu or return to parent menu
Q uit
D isplay or q uit signal source menu
Show or exi t from the list of signal sources
E nable listen alone mode
F reeze
U p direction button
D own direction button
L eft direction button
R ight direction button
Adj ust volume
Select channel
R ewind
Play
I tems F unctions D escription
F ast forward
Auto adj ust window under PC signal source
Switch to PC input signal
Switch to H D M I input signal
Switch to OPS input signal
Switch to E C O mode
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The usage scope of the remote controller includes the vertical distance within
ve meters in front of the product, and the area within an angle of 30 degrees
from the vertical point to the left and the right.
The effective receiving area is approx 3 meters with 30°angle from vertical point to the right.
The effective receiving area is approx 3 meters with 30° angle from vertical point to the left.
The effective receiving distance is approx 5 meters from the front of device.
Remote Controller Instructions
To avoid probable faults, please read the following instructions and use the remote
controller properly.
● Do not drop or  the remote controller.
● Do not spill water or other liquid on the remote controller.
● Do not put the remote controller on wet items.
● Do not expose the remote controller to hot conditions.
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1 1
B a s i c Op era t i on
Step 1 : Power the interactive panel with the 1 0 0 V -24 0 V 5 0 H z / 6 0 H z AC
power supply.
Step 2: T urn on the rocker switch at the bottom of the interactive panel (next to the power port) to enable power supply. I n this case, the indicator is red.
Step 3 : Press power switch on the interactive panel or on the remote
controller to turn on the interactive panel. I n this case, the indicator is green. Press PC Pow er on the front panel to power on
the OPS (for all-in-one models only).
Pow er on
R ocker switch
next to the power port
Power switch
(on the front panel)
Power cord
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Status of the power indicator is as follows:
Recommended conguration:
- CPU: Inter (R) Core i3 2.27GHz or AMD CPU with equivalent performance
- Memory: 1GB
- Hard drive: 1GB
- Graphics card: supports DirectX 9 or above
If the interactive panel is equipped with the latest version of handwriting
software in the PC before being delivered, please skip the step.
HID drive-free function only applies to Vista, Windows 7 or higher
versions (to realise the functions of multi-touch etc.). The touch LED display with Windows XP version will install/run the software for normal use.
Step 1: Insert the ofcial USB cable into the USB ports of the computer and
touch LED display.
Step 2: Insert the ofcial software installation disk into the computer.
Power Indicator Status
No light Powered off
Red Standby
Green Powered on
Power off
Software Installation
If the PowerKey Turn On PC is enabled, you do not need to press PC Power to
control the OPS during the power-on and power-off processes.
Standby status: When the interactive panel is in running status, press
Power or
on the remote controller. The interactive panel enters in standby status. When the OPS is in running status, Press PC Power on the front panel. The OPS enters in standby status (for all-in-one models only).
Power off: Turn off the rocker switch at the bottom of the interactive panel (next to the power port) or pull out the power plug to switch off the interactive panel completely.
For all-in-one models, turn off the OPS before powering off the interactive panel.
NOTE:
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Step 3: Double click the , follow the instructions and complete the
installation of the touch LED display software.
Step 4: The computer needs to restart to activate the software after
installation is completed. Save all the les in the computer and restart.
If you determine to uninstall Teach Innity Pro from your computer, choose
Control Panel > Programs > Programs and Features to uninstall the
programme, as shown in the following gure.
Software Uninstall
To work normally, the handwriting of the projected image on the touch LED
display should coincide with the actual one to calibrate accurately. The following situations need calibration.
When you rst use the interactive LED panel.
Re-install of the drive program.
Connecting the panel to another PC.
The handwriting display uses a nine-point positioning method. The positioning process is as follows:
Step 1: Connect the panel and run the drive program. Step 2: Click the handwriting drive icon on the right bottom of the panel to
show the following image.
Software Calibration
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Step 3: Select 9 Points, click Calibrate .
Step 4: Use the pen to click and hold the center of the ickering cross.
Do not release it until the ickering cross moves to the next calibration
point. Complete the calibration process as instructed.
After completion, you will return to the desktop automatically.
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1 5
Step 1 : C onnect the interactive panel to a PC using the U SB cable via the
touch control U SB port.
Step 2: Select Tablet PC Setting on Control Panel.
Press E sc to q uit I R -H I D -OL OOV OOO
Ca li b ra t i on Met h od for W i nd ow s 7
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1 6
Step 4 : U se the
C omplete the calibration process as instructed.
Step 5 : C lick Y es after completion.
T o provide calibration samples, tap the crosshair each time that it appears on the screem.
R ight-click anywhere on the screen to return to the last calibration point. the E sc button to close the tool. D o not change your screen orientation until you have completed the calibration process.
Step 3 : Select on the setting window.
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To ensure handwriting accuracy, use the pen provided together
with the interactive panel rather a nger to perform calibration.
Calibration errors may cause failures in the touch functions of the
interactive panel. In that case, please perform calibration again.
Tap ESC on the keyboard during the calibration process to cease
calibration.
The calibration interface varies between different software versions.
Please follow instructions provided on the actual interface.
Tips:
OPS Installation
Select Signal Channel
The OPS does not support hot-plugging. Please insert or pull out the OPS after the
interactive panel is disconnected from the power supply.
Insert the OPS into the slot and fasten it with two M4 screws respectively on the top and bottom. Both the standard OPS and non-standard OPS are supported.
Press Source to display the list of signal sources. Press ▲/▼ to select an option and press OK to enter the sub-menu.
If no signal source is available, press MENU. In the displayed list, set signal Search to On. After 30 seconds, the interactive panel automatically detects signal sources and switches to a signal source. The signal source searching scope and priority sequence is: PC, HDMI1, HDMI2, HDMI3, OPC-PC, Component, AV.
Standard OPS Non-standard OPS
NOTE:
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● The panel has signal source memory. Therefore, the panel automatically selects
the signal source of last use after it is switched on.
● Only when the OPS is inserted, OPS-PC is displayed in the Input Source list.
NOTE:
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Time
Clock
Menu
Press MENU on the remote controller to display the menu (TIME - PICTURE - SOUND - OPTION). Press ▲/▼ to choose a sub-menu and press OK to enter
the sub-menu. Press EXIT to quit the menu.
Enter the TIME menu to display items including Clock, Off Time, On Time, Sleep Timer, Auto Sleep and OSD Duration. Press ▲/▼ to select an item and press OK to enter the sub-menu.
After you enter the Clock sub-menu, the interface shows items including the day, month, year, hour and minute.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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Off Time
On Time
Sleep Timer
After you enter the Off Time sub-menu, the interface will show items
including hour and minute. Press ◄/► to change the off time mode:
Once, Everyday, Mon - Fri, Mon - Sat, Sat - Sun, Sunday and Off.
After you enter the On Time sub-menu, the interface will show items
including hour and minute, signal source, and volume. Press ◄/► to
change the off time mode: Once, Everyday, Mon - Fri, Mon - Sat, Sat ­Sun, Sunday and Off.
After you enter the Sleep Timer sub-menu, the interface shows Off, 10 min, 20 min, 30 min, 60 min, 90 min, 120 min, 180 min, and 240 min.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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Auto Sleep
OSD Duration
After you enter the Auto Sleep sub-menu, the interface shows On and Off options.
After you enter the OSD Duration sub-menu, the interface shows options including Off, 5 Sec, 10 Sec and 15 Sec.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Picture
After you enter the PICTURE menu, the interface shows options including Picture Mode, Color Temperature, Aspect Ratio, Noise Reduction, Screen, and Backlight. Press ▲/▼ to select an item and OK to enter the sub-menu.
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Picture Mode
Color Temperature
After you enter the Picture Mode sub-menu, the interface shows options including Contrast, Brightness, Color, Sharpness, and Tint. Press ◄/► to choose Standard-Mild-User-Dynamic image.
When you enter the Color Temperature sub-menu, the interface shows options including Red, Green and Blue. Press ◄/► to choose Medium, Warm, User or Cold.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
The Tint option is only effective when the signal system is NTSC.
NOTE:
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Aspect Ratio
Noise Reduction
Screen
After you enter the Aspect Ratio sub-menu, the interface shows options including Auto, 4:3, 16:9, Zoom 1, Zoom 2, Just Scan, and Panorama.
After you enter the Noise Reduction sub-menu, the interface shows options including Off, Low, Middle, High, and Default.
After you enter the Screen sub-menu, the interface shows options including
Auto Adjust, Horizontal Position, Vertical Position, Size and Phase. When Auto Adjust is selected, press OK to automatically adjust the window. The
brighter the surrounding is, the more accurate the automatic adjustment will be.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Adjustable options may vary under different signal sources.
NOTE:
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Backlight
When the ECO mode is set to Standard, press ◄/► to adjust the value. Press MENU to return to the parent menu. Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
The option is only effective when the signal source is PC.
In the ECO and Auto mode, the Backlight option is in grey and cannot be adjusted.
Sound
After you enter the SOUND menu, the interface shows options including Sound Mode, Balance, Auto Volume, Surround Sound, SPDIF MODE, EQ, and Listen Without Display. Press ▲/▼ to select an option and OK to enter the sub-menu.
NOTE:
NOTE:
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Sound Mode
Auto Volume
Surround Sound
Balance
After you enter the Sound Mode sub-menu, the interface shows options including Treble and Bass. Press ◄/► to set the Sound Mode to Standard, Music, Movie, Sports and User. When the sound mode is set to User:
After you enter the Auto Volume sub-menu, the interface shows On and Off options.
After you enter the Surround Sound sub-menu, the interface shows options including Off, Surround, and SRS TruSurround XT.
After you enter the Balance sub-menu, press ◄/► to adjust the value. Press MENU to return to the parent menu. Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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SPDIF Mode
EQ
After you enter the SPDIF MODE sub-menu, the interface shows options including PCM and Auto.
After you enter the EQ sub-menu, the interface shows options including 120Hz, 500Hz, 1.2KHz, 7.5KHz and 12KHz. When the EQ mode is set to User:
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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Listen Without Display
Press ▲/▼ to switch to Listen Without Display (Off) option. Press OK and the screen turns black. Press any button on the remote controller under the
Listen Without Display mode to restore to the normal mode.
Option
After you enter the OPTION menu, the interface shows options including OSD Language, Blending, Restore Factory Default, Signal Search, PowerKey Turn On PC and Key Lock. Press ▲/▼ to select an item and OK to enter the
sub-menu.
OSD Languages
After you enter the OSD Language sub-menu, the interface shows options including Chinese, English and so on.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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Blending
Restore Factory Default
Signal Search
Power Key Turn On PC
After you enter the Blending sub-menu, the interface shows options including Off, Low, Middle and High.
After you enter the Restore to Factory Default sub-menu, the interface shows options including Yes and No. Press ◄ to reset it and ► to quit.
After you enter the Signal Search sub-menu, press ▲/▼ to select the signal search item. Press OK to enable or disable signal search. When it is On, it will automatically search for signals.
After you enter the OPTION menu, press ▲/▼ to select PowerKey Turn On PC. Press OK to enable or disable PowerKey Turn On PC.
When it is On, the OPS computer will be started or shut down when the interactive panel is started or shut down. (Press Source and the list of signal sources shows OPS-PC.)
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
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When it is Off, the OPS computer will not be started when the interactive panel is started. (Press Source and the list of signal sources does not show OPS-
PC.)
Key Lock
After you enter the OPTION menu, press ▲/▼ to select Key Lock. Press
OK to enable or disable Key Lock.
- When Key Lock is On, the function is enabled.
- When Key Lock is Off, the function is disabled.
You can also press Menu and Vol + on the front panel over two seconds
to switch on or off the key lock.
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When USB is detected, press OK to show content in the ash disk.
Multi-Media
Press Source on the remote controller to display the list of signal sources.
Press ▲/▼ to switch to DMP signal channel. Press OK to enter the channel.
After you enter the multi-media signal source, the interface shows options including PHOTO, MUSIC, MOVIE and TEXT. The colour of the USB icon indicates if USB is detected. Blue means USB is detected. Grey means no USB is detected.
Press ▲/▼ to select ash disk.
Press ◄/► to select the type of content to be played.
Press OK to enter the category.
Press EXIT to return to the main menu.
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Photo
After you enter PHOTO option, press ▲/▼/◄/► to select images to be displayed. Press OK to select or de-select an image. Press
to start or
stop displaying.
Press DISPLAY to show the operation function menu. Press ◄/► to select a
function and press OK to use the function.(The functions include: Play/Pause,
Previous, Next, Stop, All, Music Off, Playlist, Information, Clockwise Rotation,
Counterclockwise Rotation, Zoom In, Zoon Out, and Move.)
Press to display the previous image and to display the next
image.
Press to change the fast reverse speed and to change the fast
forward speed.
Press EXIT to quit playing.
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Music
After you enter MUSIC option, press ▲/▼/◄/► to select music to be played. Press OK to select or de-select a song. Press
to start or stop playing and shortcut buttons on the remote controller to use relevant functions.
Press DISPLAY to show the operation function menu. Press ◄/► to select a
function and press OK to use the function.
(The functions include: Play/Pause, Fast Reverse, Fast Forward, Previous,
Next, Stop, All, Playlist, Information, and Jump To.)
Press to play the previous song and to play the next one.
Press to change the fast reverse speed and to change the fast
forward speed.
Press EXIT to quit playing.
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Movie
After you enter MOVIE option, press ▲/▼/◄/► to select movies to be displayed. Press OK to select or de-select a movie. Press
to start or stop
playing.
Press DISPLAY to show the operation function menu. Press ◄/► to select a
function and press OK to use the function.
Press ◄/► to select a function and press OK to use the function. (The
functions include: Play/Pause, Fast Reverse, Fast Forward, Previous,
Next, Stop, All, Playlist, Information, Zoom In, Zoo Out, Zoom Down,
Zoom Mode, and Move.)
Press EXIT to quit playing.
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Text
After you enter EXIT option, press ▲/▼/◄/► to select les to be displayed. Press OK to select or de-select a le. Press
to start or stop displaying.
Press DISPLAY to show the operation function menu. Press ◄/► to select a
function and press OK to use the function.
(The functions include: Previous Page, Next Page, Previous, Next, Stop, Music
Off, and Playlist.)
Press EXIT to quit playing.
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ECO Mode
Press ECO on the remote controller to enter the ECO mode (Standard-Power
Save-Auto Backlight). Hold the button to switch between the three modes.
Under the Standard mode, you can select the Backlight item on the
PICTURE menu and press ◄/► to adjust the backlight.
Under the Power Save mode, the display will darken.
Under the Auto Backlight mode, the display will automatically adjust the backlight according to the intensity of light from the environment. When the surrounding light is strong, the screen will brighten up. When the surround light is weak, the screen will darken.
To save energy, please switch off the panel when it is idle. You can also lower
the brightness of the display to decelerate the consumption of power.
NOTE:
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Serial Port Control
The RS-232 port of the interactive panel is dened as follows:
Connect RS-232 port to the PC or controlling device. Enable RS-232 serial port
connection and complete the following conguration.
The following table lists button controlling codes. The buttons share same functions with corresponding buttons on the remote controller:
Port: COM1 (Set according to PC or controlling device’s port number)
Bit rate 19200 Odd/even check None
Data bits 8 Stop bit 1
Function Controlling codes Function Controlling codes
Power on
7F 08 99 A2 B3 C4 02 FF 01 00 CF
Power off
7F 08 99 A2 B3 C4 02 FF 01 01 CF
Mute
7F 08 99 A2 B3 C4 02 FF 01 02 CF
Sound mode
7F 08 99 A2 B3 C4 02 FF 01 05 CF
Signal source
7F 08 99 A2 B3 C4 02 FF 01 06 CF
HD 1
7F 08 99 A2 B3 C4 02 FF 01 0A CF
Display status
7F 08 99 A2 B3 C4 02 FF 01 09 CF
HD 3
7F 08 99 A2 B3 C4 02 FF 01 0C CF
HD 2
7F 08 99 A2 B3 C4 02 FF 01 0B CF
Computer
7F 08 99 A2 B3 C4 02 FF 01 0D CF
OPS computer
7F 08 99 A2 B3 C4 02 FF 01 38 CF
YPbPr
7F 08 99 A2 B3 C4 02 FF 01 10 CF
Page 41
Function Controlling codes Function Controlling codes
Video 1
7F 08 99 A2 B3 C4 02 FF 01 11 CF
Listen Alone
7F 08 99 A2 B3 C4 02 FF 01 15 CF
ECO
7F 08 99 A2 B3 C4 02 FF 01 16 CF
Volume-
7F 08 99 A2 B3 C4 02 FF 01 17 CF
Volume+
7F 08 99 A2 B3 C4 02 FF 01 18 CF
Menu
7F 08 99 A2 B3 C4 02 FF 01 1B CF
Return(quit)
7F 08 99 A2 B3 C4 02 FF 01 1D CF
Auto ADJ
7F 08 99 A2 B3 C4 02 FF 01 20 CF
1
7F 08 99 A2 B3 C4 02 FF 01 21 CF
2
7F 08 99 A2 B3 C4 02 FF 01 22 CF
3
7F 08 99 A2 B3 C4 02 FF 01 23 CF
4
7F 08 99 A2 B3 C4 02 FF 01 24 CF
5
7F 08 99 A2 B3 C4 02 FF 01 25 CF
6
7F 08 99 A2 B3 C4 02 FF 01 26 CF
7
7F 08 99 A2 B3 C4 02 FF 01 27 CF
8
7F 08 99 A2 B3 C4 02 FF 01 28 CF
9
7F 08 99 A2 B3 C4 02 FF 01 29 CF
0
7F 08 99 A2 B3 C4 02 FF 01 2A CF
OK
7F 08 99 A2 B3 C4 02 FF 01 2B CF
7F 08 99 A2 B3 C4 02 FF 01 2C CF
7F 08 99 A2 B3 C4 02 FF 01 2D CF
7F 08 99 A2 B3 C4 02 FF 01 2E CF
7F 08 99 A2 B3 C4 02 FF 01 2F CF
USB Multi­media
7F 08 99 A2 B3 C4 02 FF 01 3A CF
Freeze
7F 08 99 A2 B3 C4 02 FF 01 3B CF
- -
Page 42
Specications of PC Mode (VGA Input)
SN Standard Resolution
Refresh Rate (Hz)
Horizontal Frequency (Khz)
Vertical Frequency (Hz)
Horizontal/ Vertical Sync Polarity (TTL)
1 VESA 640x480 60 31.5 60 N/N
2 VESA 640x480 72 37.9 72 N/N
3 VESA 640x480 75 37.5 75 N/N
4 VESA 800x600 56 35.1 56 P/P
5 VESA 800x600 60 37.9 60 P/P
6 VESA 800x600 72 48.1 72 P/P
7 VESA 800x600 75 46.9 75 P/P
8 VESA 1024x768 60 48.4 60 N/N
9 VESA 1024x768 70 56.5 70 N/N
10 VESA 1024x768 75 60 75 N/N
11 VESA 1280x960 60 60 60 N/N
12 VESA 1280x960 75 75.159 75 N/N
13 VESA 1280x1024 60 64 60 P/P
14 VESA 1280x1024 75 80 75 P/P
15 VESA 1600x1200 60 75 60 P/P
16 VESA 1920x1080 60 66.547 59.988 P/P
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39
Formats Supported by Multi-media
Media category Formats Extension
Photo
Progressive JPEG, Baseline JPEG, Non-Interlaced, Interlaced
.jpg, .jpeg, .bmp, .png
Movie
MPEG1, MPEG2, MPEG4, H.264, RV8, RV9, RV10, RV8-LBR, MJPEG, DivX, Xvid
.avi, .mpg, .dat, .vob, .mov, .mkv, .rm, .rmvb, .mp4, .ts, .trp
Music WMA, MP3, AAC .wma, .mp3, .m4a, .aac
Text TXT .txt
Page 44
40
FAQ & Troubleshooting
Before you contact the technical support staff, please identify a fault according to the following table. If the fault cannot be restored based on the solutions, contact the manufacturer for help. For your safety, please do not attempt repair the product without expert assistance.
Failure Possible Cause Solution
The service program fails to be connected.
The drive program is not correctly installed.
Install the drive program correctly.
The USB port (lead) is not connected or is faulty.
Change the USB lead or check if the USB port is faulty.
The infrared tube is blocked.
Ensure that the surrounding infrared tubes are not blocked.
Repositioning is required every time the panel is switched on.
The computer is equipped with a recovery card.
Disable computer protection and perform the positioning again.
The calibration is inaccurate.
The positioning is not performed properly.
Press AUTO on the remote controller to show the full screen, and use the pen provided with the panel to perform positioning again.
The cursor of the pen is unstable when the pen is used.
The writing method is incorrect.
You are advised to use the
pen rather than a nger to
write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
Strong light or infrared interference exists.
Remove the interference source or change the using environment.
Page 45
Failure Possible Cause Solution
The handwriting is discontinuous.
The writing method is incorrect.
You are advised to use the
pen rather than a nger to
write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
The covering area of the nib does not meet the requirement or the nib is too small.
Change the nib or use a pen with larger covering area.
The infrared tube is blocked.
Check if infrared tubes are blocked.
Strong light or infrared interference exists.
Remove the interference source or change the using environment.
Unable to write
The color of the pen is the same as or similar to the background colour.
Change the colour of the pen.
Your hand or other objects are on the display when you are writing.
You are advised to use the
pen rather than a nger to
write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
Strong light or infrared interference
Remove the interference source or change the using environment.
The writing method is incorrect.
You are advised to use the
pen rather than a nger to
write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist.
Page 46
Failure Possible Cause Solution
Not sound and image
Check whether the power plug is inserted into the power
socket and whether the panel is powered on.
Check whether the rocker switch on the interactive
panel is switched on.
Check whether the standby button on the panel is
pressed.
Check whether the video and audio input cables are
connected correctly.
Check whether the panel is switched to the right signal
source.
Check the settings on image brightness and contrast.
Check the volume.
Image is normal, but no sound
Check the volume.
Check whether the MUTE button on the remote
controller is pressed.
Check whether the audio cable between the PC and
interactive panel is connected correctly.
No image or the image is black and white
Modify the color settings.
Check the color system.
Image or sound is interrupted
Find out the electric appliance that causes the
interference and move it away from the interactive panel.
Do not share the power socket of the panel with the
electric appliance that causes interference.
The remote controller fails
Change the batteries.
Clean the signal emitter at the top of the remote
controller. (Check whether it is blocked.)
Check contacts of the batteries.
Computer cannot be started (applicable for models with computers)
Check whether the PC adapter is correctly connected
and whether the PC is powered on.
Check whether the PC is connected correctly to the
interactive panel.
Page 47
The following symptoms are not faults:
A very few of constantly bright or dark pixels, such as tiny red, blue, green or dark points, may exist on the LED. This symptom is not a fault and does not affect running functions of the panel.
Slight sound may occur due to the backlight adjustment or ventilation. This is a normal symptom.
The image and sound are normal. However, you can sense static electricity when you touch the LED and metal back cover. This is a normal symptom.
Page 48
Maintenance Tips
Do not put or install the product near a heat source or under direct sunlight, or in dusty or humid places, or somewhere the product may be hit or damaged by mechanical vibration. To maximize the performance, it needs to be put away from equipment such as grids, large metal objects and radar stations as far as possible.
Do not wipe the panel with any chemical agent. Solvents may damage the enclosure or paint. If the panel is stained by dust, cut off the power and then clean the panel using a dried cloth with a little of warm water. Use a clean soft cloth to clean the LED of the panel.
Do not frequently switch on and off the product, which may shorten the product service life. After the panel is switched off, wait for three minutes before switching it on again. If the product is not to be used for a long period of time, please power off the product and pull out the power plug.
Do not maximize the brightness and contrast of the LED for a long period of time, which may shorten the LED service life.
Do not use a hard object to write on the touchscreen, this may scratch the LED.
Page 49
Clean the Infrared Tube
The interactive panel uses the horizontal and vertical infrared matrix to detect and locate the user's touch. The screen is surrounded by an infrared tube (including the infrared acceptor and emitter), which forms an infrared net covering on the screen surface. When a user touches the screen,
ngers or other opaque objects block the infrared rays that cross the touch
point, which helps the controller detect the coordinate position of the touch point. Dust is easily retained on the screen surface due to its long-term exposure in the air and causes ineffective touch or inaccurate positioning. Therefore, you need to clean the infrared tube around the screen regularly.
Page 50
Technical Parameters
Specication Parameter
Backlight type LED
Aspect ratio 16:9
Viewing angle 178°
Physical resolution 1920x1080 Pixel
Image/Sound system PAL/DK, I
Working voltage 100 - 240V, 50/60Hz
Standby power consumption ≤0.5W
Audio output Loudspeaker power output 15 W*2
Touch screen material Tempered glass
Sensing method Infrared
Technical feature HID drive-free
Touch point Multi-touch
Writing method Finger or pen
Resolution of touch screen 32767*32767
Communication interface USB
Storage temperature/humidity
-
20°C - 60°C, 10% - 90%
Working temperature/humidity 5°C - 50°C, 10% - 90%
Installation method Wall-mounted or moveable
* If you discover any unclear information, mistake or omission in this manual, please contact
us immediately.
Page 51
Page 52
Libra House, Upper Zoar Street, Wolverhampton, West Midlands WV3 0LA
Tel: +44(0) 1902 390878 Fax: +44(0) 870 405 0188 Email: enquiries@geneeworld.com Web: www.geneeworld.com
20302T5A5001080
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