Gempack TC7380 Users Manual

User’s Guide

TeleCLIENT Windows-Based Terminal

Gempack Co.,Ltd

Preface

Purpose

The purpose of this manual is to provide installation and operation information for the
TeleCLIENT™ Windows®-Based Terminal.

Audience

This manual is intended for both authorized system administrators and users who have
experience with networking products and Windows-based terminals. It is assumed that the
personnel using this document have the appropriate background and knowledge to use the
TeleCLIENT.

How To Use This Manual

This manual is designed to help you locate information quickly and easily. Each chapter
contains the following information:

Preface
Provides equipment compliance, warranty and license agreement information.

Chapter 1 Introduction

Describes the TeleCLIENT and provides basic safety information.

Chapter 2 Hardware Installation

Describes how to install the TeleCLIENT hardware.

Chapter 3 Operation

Provides instructions for using the TeleCLIENT Terminal Connection Manager and hot keys.

Appendix

System specifications and warranty information.

Warning: The procedures described in this document are intended for authorized users only.
Unauthorized personnel performing these procedures can affect the product's warranty
status.

European Telecom Statement

The TeleCLIENT is intended for connection to a Network Centric System. DO NOT connect
the TeleCLIENT to the Telecom System.

ENERGY STAR®

As an ENERGY STAR Partner, TeleVideo, Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

TeleVideo, Inc. Software License Agreement

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE
USING THIS SOFTWARE. USING THIS SOFTWARE INDICATES YOUR ACCEPTANCE
OF THE FOLLOWING TERMS AND CONDITIONS.

Grant

You may use the TeleCLIENT Connection Manager in conjunction with the TeleCLIENT as
provided. You may transfer ownership of the Equipment, including the right to transfer the
Software to another party so long as that party agrees to accept these terms and conditions.

YOU MAY NOT COPY, MODIFY, TRANSLATE OR TRANSFER THE SOFTWARE, OR
MODIFICATION THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY
PROVIDED FOR IN THIS LICENSE. YOU MAY NOT DECOMPILE, REVERSE ENGINEER,
OR OTHERWISE DECODE OR ALTER THE SOFTWARE PROVIDED WITH THIS
EQUIPMENT.

Limit of Liability

UNDER NO CIRCUMSTANCES SHALL TELEVIDEO, INC. BE LIABLE FOR LOSS OF
DATA, COSTS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY. THESE LIMITATIONS SHALL APPLY
EVEN IF TELEVIDEO, INC. OR ITS RESELLER HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.

WHEN USING THIS PRODUCT, YOU AGREE THAT THESE ARE THE ONLY
APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING THE SOFTWARE.

_______________________________________________

U.S. Government Restricted Rights

This software is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technological Data and computer software clause at DFARS 252.227-7013 or in
subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 8
C.F.R. 52-227-19 as applicable. Contractor/Licensor is TeleVideo, Inc.

Declaration of Conformity

Application of Council Directive: 89/33 6/EEC, 73/23/EEC
Standard to which Conformity is Declared: EN55022, EN60950
Manufacturer's Name: TeleVideo, Inc
Manufacturer's Address: 2345 Harris Way

San Jose, CA 95131 USA

408.954.8333
www.televideo.com

Type of Equipment: Information Technology Equipment

(Computer Terminal)

Statement of Limited Warranty

Scope of Limited Warranty

TeleVideo, Inc. (TeleVideo) warrants to Buyer that its products, except software, will be free
from defects in materials and workmanship for 365 days from the date of purchase.
TeleVideo's obligation under this warranty will be limited to repairing or replacing, at
TeleVideo's option, the parts of the products which prove defective in material or
workmanship, provided that Buyer gives TeleVideo prompt notice of any defect and
satisfactory proof thereof.

Exclusions

This limited warranty does not cover losses or damages which occur in shipment to or from
Buyer, nor due to (1) improper installation or maintenance, misuse, neglect or any cause
other than ordinary commercial or industrial application, or (2) adjustment, repair, or
modification by anyone other than TeleVideo's authorized agent, or (3) improper environment,
excessive or inadequate heating or air-conditioning and electrical power failures, surges, or
other irregularities, or (4) any statements made about TeleVideo's products by sales
representatives, dealers, distributors or agents, unless confirmed in writing by a TeleVideo
officer. Equipment purchased must be in a new, sealed condition upon delivery to the end
user in order to qualify for TeleVideo’s limited warranty.

The foregoing TeleVideo limited warranty is in lieu of all other warranties, whether oral,
written, expressed, implied, or statutory. Implied warranties of merchantability and fitness for
a particular purpose will not apply.

TeleVideo’s warranty obligations and Buyer's remedies hereunder are solely and exclusively as stated
herein. TeleVideo makes no warranty whatsoever concerning any software products, which are sold
"as is" and "with all faults". TeleVideo's liability, whether based on contract, tort, warranty, strict
liability, or any other theory, shall not exceed the price of the individual unit whose de fect or dama ge
is the basis of the claim. In no event shall TeleVideo be liable for any loss of profits, loss or use of
facilities or equipment, or other indirect, incidental or consequential damages.

FCC NOTICE

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,
INCLUDING INTERFERENCE THAT MAY CAUSE UNDERSIRED
OPERATION.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures :

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a oircuit difference from
that to which the receiver is connected.

- Consult the dealer of an experienced radio/TV technician for help.

NOTE : This unit was tested with shielded cables on the peripheral devices. Shielded cables must be
used with the unit to insure compliance.

NOTE : The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user's authority to operate the
equipment.

Introduction

Introduction

This chapter provides an overview of the TeleCLIENT Windows-Based Terminal. It
includes the following sections:

 Safety Instructions
 Introduction
 Equipment Overview

Safety Instructions

Please read this important safety information BEFORE using your TeleCLIENT and save for
later use.

Safety Notices

Danger Notices

A danger notice indicates a hazard that could possibly cause death or serious personal injury.
Please note the following danger notices before using this product.

DANGER: This product uses electrical power and contains sensitive components. It is not
designed for consumer servicing. If your TeleCLIENT requires repair, or you wish to add
components that require opening the case, please contact your nearest service provider for
assistance. Do not attempt to service the TeleCLIENT yourself. Refer all servicing to
qualified service personnel. Unauthorized individuals who attempt to repair this product, or to
install or replace components may risk electrical shock and cause the product warranty to be
void.

DANGER: To avoid a shock hazard:

 Connect the power cord to a properly wired and grounded power outlet.
 Make sure that any equipment attached to this product is also properly connected to

wired receptacles.

DANGER: The TeleCLIENT power switch is not the main disconnect. The main power
disconnect is the detachable line cord.

Warning Notices

A warning notice indicates the possibility of damage to a program, device, system or data.

Other Product Safety Considerations

Please note the following:

1. Do not expose the power supply, TeleCLIENT, line cord or monitor to moisture, dust
or corrosive gases.

2. Position the TeleCLIENT in a well-ventilated area; do not allow debris near the
ventilation holes.

3. Keep the TeleCLIENT away from heat sources, including direct sunshine and heating
appliances. The maximum operating temperature is 35ºC (95ºF).

4. Always unplug the TeleCLIENT before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use only a damp cloth for cleaning.

5. Make sure the TeleCLIENT is placed on a stable surface.

6. Do not block slots and openings anywhere on the TeleCLIENT.

7. Use only the type of power indicated on the marking label to operate this product.
Consult your dealer or local power company if you are unsure of the type of power
available.

8. Use only the proper type of power supply cord set (provided in your accessory
box) for this unit. Use a detachable type: UL listed/CSA certified, type SVT/SJT,
rated as 10A 125V minimum, VDE approved or its equivalent.

9. Do not allow anything to rest on the power cord.

10. If an extension cord is used with the TeleCLIENT make sure that the total ampere
ratings of all products plugged into the cord does not exceed the extension cord
ampere rating.

11. Do not insert objects of any kind through the TeleCLIENT slots.

12. Unplug this product from the wall outlet immediately and contact qualified service
personnel under the following conditions:

 When the power cord or plug is damaged or frayed.
 If liquid has been spilled into the TeleCLIENT or it has been exposed to rain or water.
 If the TeleCLIENT has been dropped or damaged.

13. Install the socket-outlet near the equipment and make sure it is easily accessible.

Introduction

Thank you for choosing the TeleCLIENT Windows-Based Terminal. The TeleCLIENT is a
“Powered by Microsoft Windows CE” Windows®-based terminal that empowers users to
access and manage business-critical applications such as:

 Point-of-sale
 Help and reservation desk
 Electronic Commerce
 Word-processing
 Spreadsheets

All can be accessed through host Windows, or Unix servers and all within the familiar
Windows environment.

The TeleCLIENT provides the freedom to choose any of the following:

 Microsoft’s Remote Desktop Protocol (RDP®) protocol to communicate directly to a

server loaded with Microsoft Windows NT Server® 4.0, Terminal Server Edition or
Windows 2000 Terminal Services.

 Citrix’s Independent Computing Architecture (ICA®) protocol to communicate directly

to a server loaded with Citrix WinFrame® or Citrix MetaFrame™.

 Direct connection to a legacy server to run terminal emulation, such as TeleVideo 910

or 915 (Optional).

Each TeleCLIENT can be configured for communication directly via TCP/IP (Transmission
Control Protocol/Internet Protocol) or PPP (Point-to-Point Protocol).

Features

The TeleCLIENT offers the following features:

 Ease of Installation and Administration

The Microsoft Windows CE Operating System is embedded on a 8MB local flash
disk. The software can be upgraded and re-programmed locally or remotely via
Ethernet download.

 More Secure than PCs

Since there is no local storage system, administrators may keep all confidential and
business-critical files and data on the server to preserve data security and integrity.

 Multiple Protocols Support

System administrators may choose the Remote Desktop Protocol (RDP) that
executes on Microsoft Windows NT Server 4.0, Terminal Server Edition, Windows
2000 Terminal Services, or the Independent Computing Architecture (ICA) protocol
through Citrix MetaFrame or WinFrame server systems to best fit their needs.

 Touch Screen Support

TeleCLIENT supports the MicroTouch and Elo Touch Screens to provide POS and
kiosks solutions.

 Innovative, Functional and Modular Design

The all-in-one LCD TeleCLIENT’s compact design is the ideal solution for limited
workspaces.

Equipment Overview

Your TeleCLIENT comes with everything needed to access your network server running
under Microsoft Windows NT Server 4.0, Terminal Server Edition, Windows 2000 Terminal
Services, Citrix WinFrame or MetaFrame or other legacy server operating systems.

You will find the following items in your package:

 Integrated 15.1” TFT LCD TeleCLIENT Windows-Based Terminal
 Keyboard: Windows compatible
 Two-button mouse: Standard
 Inline power supply: Universal power supply standard

 Power Line cord
 CD-ROM version of TeleCLIENT User’s Manual

Hardware

Hardware Installation

This chapter explains how to install, connect and set-up the TeleCLIENT TC7380 hardware.
It includes the following sections:

 Connecting to I/O Ports
 Powering on the TeleCLIENT TC7380
 Front Panel Controls
 Troubleshooting
 PowerSaver

Rear Panel

I/O Ports

The I/O ports for the TC7380 are located at the bottom of the unit while putting the LCD
panel face down (Figure 2-1). These include:

Figure 2-1 I/O Ports

1 DC-in

2 PS/2 Keyboard

3 PS/2 Mouse

4 Ethernet LAN

5 External VGA/SVGA

6 Printer/Parallel Port

7 USB Ports

8 Earphone

9 Microphone

10 Serial Port

Peripheral Port Pinouts

Pin Function

1 STROBE

2 D0

3 DI

4 D2

5 D3

6 D4

7 D5