Gefen EXT-HD-VWC-144 User Manual
Audio
Embedder
3GSDI
Release A2
User Manual
EXT-HD-VWC-144
HD
Video Wall
Controller
HD Video Wall Controller
Important Safety Instructions
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GENERAL SAFETY INFORMATION
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
HD Video Wall Controller
Warranty Information
Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
PRODUCT REGISTRATION
Please register your product online by visiting the Register Product page under the
Support section of the Gefen Web site.
iii
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HD Video Wall Controller
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Telephone: (818) 772-9100
(800) 545-6900
Fax: (818) 772-9120
Email: support@gefen.com
Visit us on the Web: www.gefen.com
Technical Support Hours: 8:00 AM to 5:00 PM Monday - Friday, Pacic Time
HD Video Wall Controller is a trademark of Gefen, LLC.
Important Notice
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any
accompanying documentation without prior written notice.
© 2013 Gefen, LLC. All Rights Reserved.
All trademarks are the property of their respective owners.
Contacting Gefen Technical Support
v
HD Video Wall Controller
• The HD Video Wall Controller only operates in 2x2 (two rows of two displays) mode,
only. This unit does not support 4x1 (column) or 1x4 (row) congurations.
Operating Notes
vi
Features and Packing List
Features
• Create a 2x2 video wall from any Hi-Def source, using four HDTV displays
• Split and scale a single Hi-Def source to four displays
• Input and Output resolutions up to 1080p Full HD and 1920x1200 (WUXGA)
• HDCP compliant
• Advanced Bezel Compensation feature provides compatibility with virtually any screen
frame width, and allows for accurate display of the image
• Controllable via front panel, IR, IP (web server interface, Telnet, and UDP), and
RS-232
• Easy to use on-screen Graphical User Interface (GUI)
• Advanced web server interface using an external computer
• Handheld IR remote control
• Field-upgradeable rmware via web server interface
• USB port (reserved for future product enhancements)
• Locking power supply connector
• 1U tall rack-mountable enclosure, rack ears included
Packing List
The HD Video Wall Controller ships with the items listed below. If any of these items are not
present in the box when you rst open it, immediately contact your dealer or Gefen.
• 1 x HD Video Wall Controller
• 1 x 6 ft. Locking HDMI Cable (M-M)
• 1 x 6 ft. DB-9 Cable (M-F)
• 1 x IR Extender Module
• 1 x IR Remote Control
• 1 x 12V DC Locking Power Supply
• 1 x Set of Rack Ears
• 1 x Quick-Start Guide
HD Video Wall Controller
1080P
®
3GSDI Audio Embedder
HD Video Wall Controller
Table of Contents
viii
01 Getting Started
Panel Layout ......................................................................................................... 2
Front .............................................................................................................. 2
Back .............................................................................................................. 3
IR Remote Control Unit ......................................................................................... 4
Top ................................................................................................................ 4
Bottom ........................................................................................................... 6
Installing the Batteries ................................................................................... 7
Setting the IR Channel .................................................................................. 8
Installation ............................................................................................................. 9
Connecting the HD Video Wall Controller ..................................................... 9
Sample Wiring Diagram ................................................................................ 9
02 Operating the HD Video Wall Controller
Introduction.......................................................................................................... 12
Standby Mode ............................................................................................. 12
Turning on the HD Video Wall Controller .................................................... 12
Using IR Control .......................................................................................... 13
Using the Menu System ...................................................................................... 14
Accessing the Menu System ....................................................................... 14
Setting the Output Resolution ..................................................................... 17
Adjusting the Contrast ................................................................................. 19
Adjusting the Brightness ............................................................................. 21
Adjusting the Saturation .............................................................................. 23
Adjusting the Hue ........................................................................................ 25
Bezel Correction .......................................................................................... 27
OSD Settings .............................................................................................. 30
EDID Management ...................................................................................... 34
Changing the IP Settings ............................................................................ 36
Changing the Telnet Settings ...................................................................... 39
Changing the UDP Settings ........................................................................ 41
System Settings .......................................................................................... 44
03 Advanced Operation
RS-232 and IP Conguration .............................................................................. 48
RS-232 Interface ......................................................................................... 48
RS-232 Settings .......................................................................................... 48
IP / UDP Conguration ................................................................................ 49
Commands .......................................................................................................... 50
Web Interface ...................................................................................................... 93
Using the built-in Web Interface .................................................................. 93
Video ► I/O Setup ...................................................................................... 93
HD Video Wall Controller
ix
EDID ► Assign ........................................................................................... 98
EDID ► Bank Names ............................................................................... 102
EDID ► Upload / Download ...................................................................... 103
Network ..................................................................................................... 105
System ...................................................................................................... 108
04 Appendix
Upgrading the Firmware .....................................................................................112
Using the Web Interface ............................................................................ 112
Using the USB Interface ............................................................................ 113
Specications .....................................................................................................114
Table of Contents
HD
Video Wall
Controller
01 Getting Started
Panel Layout ......................................................................................................... 2
Front .............................................................................................................. 2
Back .............................................................................................................. 3
IR Remote Control Unit ......................................................................................... 4
Top ................................................................................................................ 4
Bottom ........................................................................................................... 6
Installing the Batteries ................................................................................... 7
Setting the IR Channel .................................................................................. 8
Installation ............................................................................................................. 9
Connecting the HD Video Wall Controller ..................................................... 9
Sample Wiring Diagram ................................................................................ 9
page | 2
Front
ID Name Description
1 Power indicator This LED glows bright blue when the unit
is connected to an AC outlet and the unit is
powered on.
In standby mode, this LED glows bright red.
2 Power Press this button to toggle between
power-on and standby mode. This button
will glow bright blue when the unit is
powered on.
3 IR sensor This IR sensor receives commands from the
included IR remote control unit.
4 Menu Press this button to display the On-Screen
Display (OSD) menu system.
5 ▲,◄,▼,►, Enter These buttons are used to make selections
from within the OSD menu system.
6 Lock Press this button to lock the front panel. This
button will glow bright blue when this button
is enabled.
Getting Started
Panel Layout
3
1
4 5
2
6
page | 3
Back
ID Name Description
1 IR Ext Connect the included IR Extender (Gefen
part no. EXT-RMT-EXTIRN) to this port.
2 HDMI In Connect the included HDMI cable between
this port and the Hi-Def source.
3 Out (1 - 4) Connect up to four HDTV displays to these
HDMI outputs.
4 IP Control Connect an Ethernet cable between
this jack and a LAN to use IP control.
See RS-232 and IP Conguration for more
information on setting up IP control.
5 USB This mini USB port is used for upgrading
the rmware. See Upgrading the Firmware
for more information.
6 RS-232 Connect the included RS-232 cable from this
port to an RS-232 device. See RS-232 and
IP Conguration for more information on
setting up RS-232.
7 12V DC Connect the included 12V DC power
supply from this power receptacle to an
available AC electrical outlet. Do not
overtighten the locking connector on the
power receptacle.
Getting Started
2 31 4 6
5 7
Panel Layout
page | 4
Top
ID Name Description
1 Info Used to toggle notications on all outputs.
2 Menu Press this button to display the built-in
menu system.
3 Exit Press this button to exit the main menu or
exit from sub-menus.
IR Remote Control Unit
1
2
3
4
5
6
7
8
9
10
Getting Started
page | 5
IR Remote Control Unit
4 Output Cycle (◄ / ► ) Press these buttons to cycle through the
available output resolutions. For a list of
available resolutions, refer to the #set_
output command.
5 Horizontal (◄ / ► ) Press these buttons to adjust the horizontal
positioning of the image. Press the ◄ button
to move the image to the left. Press the ►
button to move the image to the right.
6 Vertical (◄ / ► ) Press these buttons to adjust the vertical
positioning of the image. Press the ◄ button
to move the image up. Press the ► button
to move the image down.
7 Power Press this button to toggle the power state of
the HD Video Wall Controller.
8 ◄ /►/▲/▼/OK Used to access and change features within
the menu system. Use the arrow buttons
to move around within the menu system or
change a value. Press the OK button to
make a selection within the menu system.
9 Mute Mutes the audio on all outputs.
10 Bezel Correction (On / Off) Used to adjust the bezel correction.
Getting Started
page | 6
Bottom
ID Name Description
1 Battery slot
(shown without batteries)
Holds the batteries for operating the
IR remote. Use only 1.5V “AAA”-type
batteries. See Installing the Batteries for
more information.
2 DIP switch bank Use these DIP switches to set the IR
channel of the remote. See Setting the IR
Channel for details.
IR Remote Control Unit
Battery Cover
1
2
Getting Started
page | 7
Installing the Batteries
1. Remove the battery cover on the bottom of the IR remote control unit.
2. Make sure that the batteries are installed with the correct polarity, as shown in the
illustration, below. Always use two 1.5V AAA-type batteries.
3. Replace the battery cover.
IR Remote Control Unit
WARNING: Risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions.
Battery Cover
_
+
_
+
Getting Started
page | 8
Setting the IR Channel
Make sure that the IR remote is set to channel 0 (see the diagram, below). Otherwise, the
HD Video Wall Controller will not work with the IR remote. Future releases of the rmware
will allow the IR channel to be changed.
IR Channel DIP settings
0
1 2
ON
1
(not used)
1 2
ON
1 2
2
(not used)
1 2
ON
3
(not used)
1 2
ON
IR Remote Control Unit
DIP switches
Getting Started
NOTE: The IR remote must be set to channel 0 in order to
communicate with the HD Video Wall Controller.
page | 9
Connecting the HD Video Wall Controller
1. Use the included HDMI cable to connect the Hi-Def source to the HDMI In port on the
HD Video Wall Controller.
2. Connect up to four HDTV displays to the Out (1 - 4) ports on the HD Video Wall
Controller.
3. OPTIONAL: To use IP / UDP / Telnet control, connect an Ethernet cable from the IP
Control port on the HD Video Wall Controller to a Local Area Network (LAN).
4. OPTIONAL: To extend the range of the IR sensor, connect the included IR extender
to the IR Ext port on the HD Video Wall Controller.
5. Connect the included 12V DC locking power supply to the power receptacle on the
Video Wall Controller. Do not overtighten the locking power connector.
6. Connect the power supply to an available electrical outlet.
Sample Wiring Diagram
Installation
IP Control
Network
EXT-PACS
EXT-HD-VWC-144
HDMI CABLE
RS-232 CABLE
HD Displays
HD Video Wall Controller
HD Source
CAT-5 CABLE
IR EXTENDER
Getting Started
HD
Video Wall
Controller
02 Operating the
HD Video Wall Controller
Introduction.......................................................................................................... 12
Standby Mode ............................................................................................. 12
Turning on the HD Video Wall Controller .................................................... 12
Using IR Control .......................................................................................... 13
Using the Menu System ...................................................................................... 14
Accessing the Menu System ....................................................................... 14
Setting the Output Resolution ..................................................................... 17
Adjusting the Contrast ................................................................................. 19
Adjusting the Brightness ............................................................................. 21
Adjusting the Saturation .............................................................................. 23
Adjusting the Hue ........................................................................................ 25
Bezel Correction .......................................................................................... 27
OSD Settings .............................................................................................. 30
EDID Management ...................................................................................... 34
Changing the IP Settings ............................................................................ 36
Changing the Telnet Settings ...................................................................... 39
Changing the UDP Settings ........................................................................ 41
System Settings .......................................................................................... 44
page | 12
Standby Mode
The multi-color LED next to the Power button, on the front panel, indicates the power state
of the HD Video Wall Controller. In standby mode, power is being supplied to the HD Video
Wall Controller but the unit is not turned on. This LED will be red and remain illuminated as
long as the unit is in standby mode. If this LED does not illuminate, check the connection
between the power receptacle on the HD Video Wall Controller and the AC outlet.
Turning on the HD Video Wall Controller
Once the HD Video Wall Controller is in standby mode, press the Power button to power on
the unit. The Power button and the LED indicator will turn blue and both remain illuminated
as long as the unit is powered on. To power off the HD Video Wall Controller and return to
standby mode, press the Power button again.
Operating the HD Video Wall Controller
Introduction
Red LED indicates that
matrix is in standby mode
Blue LED indicates that
matrix is powered ON
Power button
is illuminated
page | 13
Using IR Control
The HD Video Wall Controller can also be powered-ON or placed in standby mode by using
the included IR remote control.
When the HD Video Wall Controller is in standby mode, press the Power button to powerON the unit. To power-OFF the unit and place it in standby mode, press the Power button
again. Always make sure to point the IR remote at the IR sensor on the front panel.
The IR remote control also provides full control of all features. See Accessing the Menu
System for more information.
There may be situations where the IR sensor is blocked by a cabinet or other mounting
device. In this case, an IR extender (Gefen part no. EXT-RMT-EXTIRN) can be connected
to the IR Ext port on the back of the HD Video Wall Controller. The sensor on the IR
extender behaves exactly like the sensor on the front panel of the matrix. Always point the
IR remote control unit in the direction of the IR sensor.
Operating the HD Video Wall Controller
IR sensor
Introduction
IR extender
IR remote
IR sensor
Power button
page | 14
Accessing the Menu System
The HD Video Wall Controller uses a built-in menu system to manage and control all video
features. To access the menu system, press the Menu button on the front panel or on the
included IR remote control.
Operating the HD Video Wall Controller
Using the Menu System
Press the Menu button
After pressing the Menu button on the front
panel, the Menu button will remain illuminated
as long as the menu system is displayed on the
screen. By default, the menu system will be
displayed within the top-left display.
The time-out value (duration) for the menu
system can be changed in the OSD Settings
page of the menu system.
MAIN
SETUP
NETWORK
SYSTEM
EXIT
page | 15
Operating the HD Video Wall Controller
Using the Menu System
Using the Front Panel Buttons
Use the ◄, ►, ▲, and ▼ buttons on the front panel to move around within the menu
system. Press the ▲ and ▼ buttons to move up and down. Press the ◄ or ► buttons
to change the value of the current selection. Press the Enter button to make the desired
selection. The current selection will be highlighted in green.
Press the ▲ and ▼ buttons
to move up and down within
the menu system
Press to select the
highlighted menu item
MAIN
SETUP
NETWORK
SYSTEM
EXIT
page | 16
Using the IR Remote Control
The IR remote control has buttons which represent the controls on the front panel.
Use the ◄, ►, ▲, and ▼ buttons to move around within the menu system. Press the ▲
and ▼ buttons to move up and down. Press the ◄ or ► buttons to change the value of
the current selection. Press the OK button to make the desired selection. The current
selection will be highlighted in green.
Press the ▲ and ▼ buttons
to move up and down within
the menu system
Press to select the
highlighted menu item
Operating the HD Video Wall Controller
Using the Menu System
SETUP
NETWORK
SYSTEM
EXIT
I/O SETUP
page | 17
Setting the Output Resolution
1. Press the Menu button on the front panel or on the IR remote control. The menu
system will be displayed.
2. Press the Enter button. If using the IR remote, press the OK button.
3. Press the Enter button again to enter the Output Resolution menu. If using the IR
remote, press the OK button.
OUTPUT RESOLUTION
PICTURE SETTINGS
BEZEL CORRECTION
OSD SETTINGS
EDID
BACK
EXIT
I/O SETUP
480p 1600x900
576p 1600x1200
720p50 1680x1050
720p60 1920x1200
1080p24 NATIVE
1080p50 BACK
1080p60 EXIT
1024x768
1280x800
1280x1024
1366x768
1440x900
OUTPUT RESOLUTION
SETUP
NETWORK
SYSTEM
EXIT
I/O SETUP
Operating the HD Video Wall Controller
Using the Menu System
NOTE: When changing this setting, make sure that all connected
displays can support the selected output resolution.
page | 18
Operating the HD Video Wall Controller
Using the Menu System
4. Use the ▲ or ▼ buttons to highlight the desired output resolution.
5. Press the Enter button to apply the selected resolution. If using the IR remote, press
the OK button.
480p 1600x900
576p 1600x1200
720p50 1680x1050
720p60 1920x1200
1080p24 NATIVE
1080p50 BACK
1080p60 EXIT
1024x768
1280x800
1280x1024
1366x768
1440x900
OUTPUT RESOLUTION
page | 19
Adjusting the Contrast
1. Press the Menu button on the front panel or on the IR remote control. The menu
system will be displayed.
2. Press the Enter button. If using the IR remote, press the OK button.
3. Use the ▲ or ▼ buttons to select Picture Settings.
4. Press the Enter button. If using the IR remote, press the OK button.
The Contrast option should already be highlighted in green.
OUTPUT RESOLUTION
PICTURE SETTINGS
BEZEL CORRECTION
OSD SETTINGS
EDID
BACK
EXIT
I/O SETUP
SETUP
NETWORK
SYSTEM
EXIT
I/O SETUP
Operating the HD Video Wall Controller
Using the Menu System
PICTURE SETTINGS
CONTRAST
BRIGHTNESS
SATURATION
HUE
OUT 4
OUT 3
OUT 2
OUT 1
RESET
RESET ALL
BACK
EXIT
page | 20
5. Press the Enter button to select the Contrast option. If using the IR remote,
press the OK button.
The Contrast option will be highlighted in orange.
6. Use the ▲ or ▼ buttons to highlight the desired output.
7. Press the Enter button to select the highlighted output. If using the IR remote,
press the OK button.
8. Use the ◄ or ► buttons to change the contrast value.
9. Press the Enter button to accept the current value. If using the IR remote,
press the OK button.
10. To reset the contrast to default values on all outputs, use the Reset Contrast option.
Operating the HD Video Wall Controller
Using the Menu System
PICTURE SETTINGS
CONTRAST
BRIGHTNESS
SATURATION
HUE
OUT 4 50
OUT 3 50
OUT 2 50
OUT 1 50
RESET CONTRAST
RESET ALL
BACK
EXIT
PICTURE SETTINGS
CONTRAST
BRIGHTNESS
SATURATION
HUE
OUT 4 50
OUT 3 50
OUT 2 50
OUT 1 50
RESET CONTRAST
RESET ALL
BACK
EXIT
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