Gefen EXT-HDKVM-LAN User Manual

3GSDI

Audio

Over

Embedder

KVM

EXT-HDKVM-LAN

User Manual

Release A8

HD KVM over IP

Important Safety Instructions

GENERAL SAFETY INFORMATION

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this product near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install or place this product near any heat sources such as radiators, heat

registers, stoves, or other apparatus (including ampliers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for

your safety. If the provided plug does not t into your outlet, consult an electrician for

replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specied by the manufacturer.

12. To reduce the risk of electric shock and/or damage to this product, never handle or touch this unit or power cord if your hands are wet or damp. Do not expose this product to rain or moisture.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. Batteries that may be included with this product and/or accessories should never be exposed to open ame or excessive heat. Always dispose of used batteries according to the instructions.

HD KVM over IP

Warranty Information

Gefen warrants the equipment it manufactures to be free from defects in material and workmanship.

If equipment fails because of such defects and Gefen is notied within two (2) years from

the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or

modications. Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair. Such repairs are warranted for ninety (90) days from the day of reshipment to the Buyer.

This warranty is in lieu of all other warranties expressed or implied, including without

limitation, any implied warranty or merchantability or tness for any particular purpose, all of

which are expressly disclaimed.

1. Proof of sale may be required in order to claim warranty.

2. Customers outside the US are responsible for shipping charges to and from Gefen.

3. Copper cables are limited to a 30 day warranty and cables must be in their original condition.

The information in this manual has been carefully checked and is believed to be accurate. However, Gefen assumes no responsibility for any inaccuracies that may be contained in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. The technical information contained herein

regarding the features and specications is subject to change without notice.

For the latest warranty coverage information, refer to the Warranty and Return Policy under

the Support section of the Gefen Web site at www.gefen.com.

PRODUCT REGISTRATION

Please register your product online by visiting the Register Product page under the

Support section of the Gefen Web site.

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HD KVM over IP

Contacting Gefen Technical Support

Gefen, LLC

c/o Customer Service 20600 Nordhoff St.

Chatsworth, CA 91311

Telephone: (818) 772-9100 (800) 545-6900

Fax: (818) 772-9120

Email: support@gefen.com

Visit us on the Web: www.gefen.com

Technical Support Hours: 8:00 AM to 5:00 PM Monday - Friday, Pacic Time

HD KVM over IP is a trademark of Gefen, LLC.

Gefen, LLC reserves the right to make changes in the hardware, packaging, and any

accompanying documentation without prior written notice.

All trademarks are the property of their respective owners.

Important Notice

HD KVM over IP

Operating Notes

• The HD KVM over IP is compatible with the DVI KVM over IP and the VGA KVM over IP, which allows these products to be connected within a single system. Note that HDCP content may not pass-through when using these products in tandem.

• CAT-5 or CAT-6 cables should not exceed 330 feet (100 meters) between the

Sender / Receiver unit and the network.

• By default, all Sender and Receiver units are set to channel 0.

• This product supports HDCP when using and HDKVM-LAN Sender with an HDKVM- LAN Receiver.

• This product does not support dual link resolutions.

• By default, the source device will use the EDID from the display (or other sink device) which is connected the Receiver unit. See EDID Management for more information.

• If terminating network cables in the eld, please adhere to the TIA/EIA568B

specication. See the Network Cable Diagram for details.

IMPORTANT: The use of a Gigabit switch with 8K “jumbo frame” capability is required when connecting the HD KVM over IP to a

network.

The following table (continued on next page) details the IP and IP port use of the HD KVM over IP. Each “X” in the table, below, represents that no specied IP port is required.

Type

TCP

UDP / MC

Link Manager

UDP / MC

Type

Sender A D Receiver

6751 A X

X D 3246

3333 D 3334 3334 A 3333

Sender A D Receiver

Description

msg_channel, ast_heartbeat

ast_heartbeat multicast port

Use the “multicast stream” multicast IP

“Name Service”

Use 225.1.0.0 multicast IP 3333 listen for query; 3334 for reply

Description

HD KVM over IP

Operating Notes

UDP / MC

TCP

Video over IP

TCP

UDP

UDP / MC

Type

TCP

UDP / MC

I2S over IP

Type

TCP

USB over IP

Type

TCP

3344 A X

3240 A X

X D 3245

Sender A D Receiver

1234 A X

X D 1235

Sender A D Receiver

6000 A X

6755 A X

Sender A D Receiver

X D 6752

control channel

TCP unicast mode only

UDP unicast mode only (unicast mode default mode uses

UDP, not TCP)

multicast mode only

Description

control channel

data streaming for both unicast and multicast mode

Description

USB over IP data

vhub_heartbeat

USB over IP-specic

Description

type 1

TCP

Serial over IP

Type

TCP

UDP / MC

IR over IP

TCP

6752 A X

Sender A D Receiver

18771 A X

X D 18770

18770 A X

type 2

Description

upstream IR over IP data

downstream IR over IP data

IR over IP data

(TCP unicast mode only)

HD KVM over IP

1080P

Features and Packing List

Features

• Supported HDMI Features

► HDCP

► 12-bit Deep Color

► LPCM 7.1 audio, Dolby® TrueHD, Dolby Digital® Plus, and DTS-HD® Master

Audio™

► Lip-Sync pass-through

• Extends HDMI, USB, RS-232, bi-directional stereo analog audio, and IR over IP, using a Gigabit Local Area Network

• Any combination of HDMI, DVI, and VGA Senders and Receivers can be used

• Supports resolutions up to 1080p Full HD and 1920 x 1200 (WUXGA)

• Built-in Web interface for each Sender and Receiver unit provides intuitive control of all features

• Supports 256 Senders and a total of just over 65,000 Receiver units, depending on the network bandwidth and number of ports of your network switch

• USB 2.0 data rates up to 480 Mbps and backward-compatibility with USB 1.1

• Three-port Gigabit Ethernet switch built into the Receiver unit

• Switch between all available Sender units using the built-in Web interface

• Mode button on Sender for sharpness or motion optimization of image

• Field-upgradable rmware via web server interface

• Locking power supply connectors

• 1U tall, half-rack width enclosures are rack-mountable using EXT-RACK-1U

• Surface mounting brackets included

The HD KVM over IP ships with the items listed below. If any of these items are not present

in the box when you rst open it, immediately contact your dealer or Gefen.

• 1 x HD KVM over IP (Sender unit)

• 1 x HD KVM over IP (Receiver unit)

• 1 x 6 ft. HDMI cable (M-M)

• 1 x 6 ft. USB cable (A-B)

• 1 x 6 ft. DB-9 cable (M-F)

• 2 x Mounting rack with screws

• 2 x 5V DC power supplies

• 1 x Quick-Start Guide

Packing List

vii

HD KVM over IP

3GSDI Audio Embedder

01 Getting Started

Sender Unit Layout................................................................................................ 2

Front .............................................................................................................. 2

Back .............................................................................................................. 3

Receiver Unit Layout ............................................................................................. 4

Front .............................................................................................................. 4

Back .............................................................................................................. 5

Installation ............................................................................................................. 6

Using a Direct Connection ............................................................................ 6

Local Area Network (LAN) Connection ......................................................... 8

Supplementary Connections ....................................................................... 10

Sample Wiring Diagram .............................................................................. 11

02 Operating the HD KVM over IP

Basic Operation ................................................................................................... 14

Displaying the IP Address ........................................................................... 14

Setting the IP Mode ..................................................................................... 17

Setting the Video Channel .......................................................................... 18

Enabling or Disabling Video over IP ............................................................ 19

I/O Setup ► HDCP ..................................................................................... 20

Unicast and Multicast Modes .............................................................................. 21

Conguring Unicast Mode ........................................................................... 21

Switching between Sender units in Unicast mode ...................................... 23

Conguring Multicast Mode ......................................................................... 26

Using RS-232 ...................................................................................................... 28

RS-232 under Unicast Mode ....................................................................... 30

RS-232 under Multicast Mode ..................................................................... 30

USB Control ........................................................................................................ 31

USB under Unicast Mode ............................................................................ 31

USB under Multicast Mode ......................................................................... 33

EDID Management .............................................................................................. 37

Using the Internal HDMI EDID .................................................................... 37

Using the Downstream EDID ...................................................................... 38

Audio Connections .............................................................................................. 39

Using HDMI Sources ................................................................................... 41

Setting the Video Mode ....................................................................................... 42

Performing a Factory Reset ................................................................................ 43

Sender Unit ................................................................................................. 43

Receiver Unit ............................................................................................... 43

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HD KVM over IP

03 Appendix

Upgrading the Firmware ...................................................................................... 46

17 Channels or Less ................................................................................... 48

Developer Notes.................................................................................................. 50

Network Cable Diagram ...................................................................................... 51

Rack Tray Installation .......................................................................................... 52

Specications ...................................................................................................... 53

Table of Contents