Gefen EXT-DVIKVM-LANRX Users Manual

DVI KVM over IP
*Preferred
EXT-DVIKVM-LANTX
EXT-DVIKVM-LANRX
User Manual
NOT FOR RELEASE
Release A8

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or touch this unit or power cord if your hands are wet or damp. Do not expose this product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be exposed to open ame or excessive heat. Always dispose of used batteries according to the instructions.

Warranty Information

Gefen warrants the equipment it manufactures to be free from defects in material and workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair. Such repairs are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original condition.
The information in this manual has been carefully checked and is believed to be accurate. However, Gefen assumes no responsibility for any inaccuracies that may be contained in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
iii
Licensing
This product uses software that is subject to open source licenses, including one or more of the General Public License Version 2 and Version 2.1, Lesser General Public License
Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this
product is subject to the license terms and limitations of liability provided in those licenses. Specic license terms and Copyright Notications are provided in the source code. For three years from date of activation of this product, any party may request, and we
will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete
machine-readable copy of the corresponding open source code on a medium customarily used for software interchange. The following software and libraries are included with this product and subject to their respective open source licenses:
jQuery
Linux
iviv
Contacting Gefen Technical Support
Technical Support
(818) 772-9100 (800) 545-6900 8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Fax
(818) 772-9120
Email
support@gefen.com
Web
http://www.gefen.com
Mailing Address
Gefen, LLC
c/o Customer Service 20600 Nordhoff St.
Chatsworth, CA 91311
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp
v
Operating Notes
The Gefen Syner-G Software Suite is a free downloadable application from Gefen
that provides network conguration assistance and automatic download and installation rmware upgrades for this product. Always make sure that the DVI KVM over IP is running the latest rmware.
The DVI KVM over IP is compatible with the HD KVM over IP, DVI KVM over IP w/
Local DVI Output, VGA KVM over IP, and the HD over IP w/ RS-232 and 2-way IR
which allows these products to be connected within a single system.
Gefen highly recommends the use of the Syner-G software and Matrix Controller (Gefen part no. EXT-CU-LAN) for setting up and controlling the operation of a Video-over-IP network using these products.
Shielded CAT-5e (or better) cables should not exceed 330 feet (100 meters) between
the Sender / Receiver unit and the network.
By default, all Sender and Receiver units are set to channel 0.
This product does not support dual link resolutions.
By default, the source device will use the EDID from the display (or other sink device) which is connected the Receiver unit. See EDID Management (page 47) for more information.
If terminating network cables in the eld, please adhere to the TIA/EIA568B specication. See the Network Cable Diagram (page 148) for details.
Important
The use of a Gigabit switch with higher than 8K “jumbo frame” capability is required when connecting the DVI KVM over IP to a network.
DVI KVM over IP is a trademark of Gefen, LLC.
© 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
Pb
This product uses UL listed or CE-compliant power supplies.
vi
Features and Packing List
Features
Extends DVI, USB, RS-232, bi-directional stereo analog audio, and IR over IP, using a Gigabit Local Area Network
Any combination of HDMI, DVI, and VGA Senders and Receivers can be used together to create a “Virtual Matrix”
Supports resolutions up to 1080p Full HD and 1920 x 1200 (WUXGA)
Supports 2 USB devices at Receiver side, with 500mA current capability per port, USB
2.0 data rates up to 480 Mbps, and backward-compatibility with USB 1.1
Any of the Senders within a network can be accessed by any Receiver unit via a web browser on a mobile device or computer, or by using the Gefen Keyboard Switching Controller software (available for download at www.gefen.com)
Supports a total of just over 65,000 Sender and Receiver units, depending on the network bandwidth and number of ports on your network switch
Three-port Ethernet switch built into the Receiver unit
Switch/USB button facilitates scrolling between multiple Senders and accessing
a USB host computer from multiple Receivers
Mode button on Sender for sharpness or motion optimization of image
Easy-to-use web server interface for quick system set-up, operation, and rmware upgrade
Locking power supply connectors
1U tall, half-rack width enclosures are rack-mountable using EXT-RACK-1U
Surface mounting brackets included
1080P
Packing List
The DVI KVM over IP ships with the items listed below. The packing contents of the Sender
and Receiver unit are listed below. If any of these items are not present in the box when
you rst open it, immediately contact your dealer or Gefen.
EXT-DVIKVM-LANTX
1 x DVI KVM over IP (Sender unit)
1 x 6 ft. DVI cable (M-M)
1 x 6 ft. USB cable (A-B)
1 x 6 ft. DB-9 cable (M-F)
2 x Mounting brackets with screws
1 x 5V DC power supply
1 x Quick-Start Guide
EXT-DVIKVM-LANRX
1 x DVI KVM over IP (Receiver unit)
2 x Mounting brackets with screws
1 x 5V DC power supply
1 x Quick-Start Guide
vii

Table of Contents

1 Getting Started
Introduction............................................................................................................ 2
Sender Unit ................................................................................................... 2
Receiver Unit ................................................................................................. 4
Installation & Conguration ................................................................................... 6
Local Area Network (LAN) Connection ......................................................... 6
Using a Direct Connection .......................................................................... 12
Supplementary Connections ....................................................................... 14
Sample Wiring Diagram .............................................................................. 15
2 Basic Operation
Setting the Video Channel ................................................................................... 18
Setting the Channel using the Web Interface .............................................. 18
Setting the Channel using the Front Panel ................................................. 19
Masking Video ..................................................................................................... 22
Enabling or Disabling Video over IP ............................................................ 22
Unicast & Multicast Modes .................................................................................. 23
Conguring Unicast Mode ........................................................................... 23
Switching between Sender units in Unicast mode ...................................... 25
Conguring Multicast Mode ......................................................................... 28
Discovery Mode................................................................................................... 30
Gefen Syner-G Discovery ........................................................................... 30
Finding Your Device .................................................................................... 31
MTU Size ............................................................................................................. 33
Using RS-232 ...................................................................................................... 35
RS-232 under Unicast Mode ....................................................................... 38
RS-232 under Multicast Mode ..................................................................... 38
USB Control ........................................................................................................ 39
USB under Unicast Mode ............................................................................ 39
USB under Multicast Mode ......................................................................... 41
Active per request mode ............................................................................. 44
Active on link mode ..................................................................................... 45
EDID Management .............................................................................................. 47
Using the Internal EDID .............................................................................. 47
Using the Downstream EDID ...................................................................... 48
Audio Connections .............................................................................................. 49
Using HDMI Sources ................................................................................... 51
Setting the Video Mode ....................................................................................... 52
Using the Web interface .............................................................................. 52
Using the Front Panel ................................................................................. 53
Changing the Password ...................................................................................... 54
Performing a Factory Reset ................................................................................ 55
Reset using the Web Interface .................................................................... 55
Reset using the Front Panel ........................................................................ 57
viii
Rebooting a Unit.................................................................................................. 58
Reboot using the Web Interface .................................................................. 58
Reboot using the Front Panel ..................................................................... 59
3 Advanced Operation
Telnet Access ...................................................................................................... 62
Commands .......................................................................................................... 63
4 Appendix
Default Settings ................................................................................................. 144
Upgrading the Firmware .................................................................................... 146
Network Cable Diagram .................................................................................... 148
Rack Tray Installation ........................................................................................ 149
Specications .................................................................................................... 150
Index.................................................................................................................. 151
Table of Contents
ix
DVI KVM over IP

1 Getting Started

Introduction

Page Title

Sender Unit

Getting Started
ID Name Description
1 Power This LED glows solid blue when the unit is
2 Link This LED glows solid green when the Sender
3 Mode Press this button to switch between the
4 Reset Press this button to reset the unit to factory-
1 2 3 4
DVI KVM over IP S
ResetModeLinkPower
connected to an AC outlet and the unit is powered ON.
unit and Receiver unit are connected and passing video.
Video Mode. See Setting the Video Mode
(page 52) for more information.
default settings. See Performing a Factory
Reset (page 55) for more information.
page | 2
DVI KVM over IP S
ResetModeLinkPower
Getting Started
EXT-DVIKVM-LANS
1 6543 7 82
Gefen
DVI In
RS-232 USB Link IR Out 5V DC
LineInLine
Out
ID Name Description
1 DVI In Connect the included DVI cable from this
connector to the DVI source.
Page Title
Introduction
2 RS-232 Connect the included RS-232 cable from this
port to an RS-232 device. See Using RS-232 (page 35) for more
information.
3 Line In Connect a 3.5mm mini-stereo cable from the
Line Out jack on the multimedia PC to this jack.
4 Line Out Connect a 3.5mm mini-stereo cable from this
jack to the Line In jack of a multimedia PC.
5 USB Connect the included USB cable from the
computer to this USB port.
6 Link Connects the Sender unit to the network (or
directly to the Receiver unit) using shielded CAT-5e (or better) cable.
7 IR Out Connect an IR Emitter (Gefen part no. EXT-
IREMIT) from this jack to the DVI source to
control the source from the viewing location.
8 5V DC Connect the included 5V DC locking power
supply to this power receptacle.
page | 3
Introduction

Receiver Unit

Getting Started
ID Name Description
1 Power This LED glows solid blue when the unit is
2 Link This LED glows solid green when the Sender
3 IR This IR sensor receives signals from IR
4 Reset Press this button to reset the unit to factory-
1 2 3 4 5 76 8
DVI KVM over IP R
USB USB
LinkPower Reset Switch Mic In Line Out USBIR
connected to an AC outlet and the unit is powered ON.
and Receiver units are connected using
a shielded CAT-5e (or better) cable and
successfully passing video.
remote control of the source device.
default settings. See Performing a Factory
Reset (page 55) for more information.
5 Switch Switches the video channel when using
multiple Receiver units on a network. See Setting the Video Channel (page 18) for more information.
6 Mic In Connect a microphone to this jack. If the
microphone has a 1/4” jack, use a 1/4”-to-
3.5mm adapter to connect the microphone to the Receiver unit.
7 Line Out Connect a 3.5mm mini-stereo cable from
this jack to a pair of powered speakers. See Audio Connections (page 49) for more information.
8 USB Connect up two USB devices to these USB
ports.
page | 4
DVI KVM over IP R
LinkPower Reset Switch Mic In Line Out USBIR
USB USB
Getting Started
EXT-DVIKVM-LANR
1 32 4 5
Gefen
Ethernet
DVI Out
RS-232 IR Ext 5V DC1 2 3
ID Name Description
1 DVI Out Connect a DVI cable from this connector to
the DVI display.
Introduction
2 RS-232 Connect an RS-232 cable from this port to
an RS-232 device. See Using RS-232 (page
35) for more information.
3 Ethernet (1, 2, 3) Connects the Receiver unit to the network
(or directly to the Sender unit) using shielded CAT-5e (or better) cable. See the next
page for installation instructions.
4 IR Ext Connect an IR Extender (Gefen part no.
EXT-RMT-EXTIRN) to this port.
5 5V DC Connect the included 5V DC locking power
supply to this power receptacle.
page | 5
Installation & Conguration
DVI KVM over IP R
LinkPower Reset Switch Mic In Line Out USBIR
USB USB
DVI KVM over IP S
ResetModeLinkPower
The DVI KVM over IP Sender and Receiver units can be connected over a Local Area Network (LAN) or they can be directly connected to one another. We will cover both
installations.
Getting Started

Local Area Network (LAN) Connection

In order to connect the DVI KVM over IP to a Local Area Network (LAN), both the Sender and Receiver unit must rst be set to DHCP mode or Static IP mode. DHCP mode will use the DHCP server to automatically assign an IP address for each Sender and Receiver unit that is connected to the network. Static IP mode will allow the IP address for each Sender and Receiver unit to be congured manually. Contact your network administrator if
necessary.
1. Use the included HDMI cable to connect the Hi-Def source to the HDMI In port on the
Sender unit.
2. Connect an HDMI cable from the Hi-Def display to the HDMI Out port on the Receiver unit.
3. Connect a shielded CAT-5e (or better) cable from the Link port on the Sender unit to the network.
4. Connect a shielded CAT-5e (or better) cable from one of the Ethernet ports on the Receiver unit to the network.
5. Connect the included 5V DC locking power supplies to both the Sender unit and Receiver unit. Do not overtighten the locking connectors. Connect the included AC power cords from the power supplies to available electrical outlets.
EXT-DVIKVM-LANS
Gefen
DVI In
RS-232 USB Link IR Out 5V DC
Sender unit
EXT-DVIKVM-LANR
Gefen
Receiver unit
DVI Out
RS-232 IR Ext 5V DC1 2 3
6. Obtain the IP address of both the Sender and Receiver unit by disconnecting the HDMI cable from the Sender unit (or from the source device). Information, similar to
the illustration on the next page, will be displayed.
LineInLine
Out
Ethernet
Connect to LAN / DHCP server
Connect to LAN / DHCP server
page | 6
Installation & Conguration
Local IP = Receiver unit
Getting Started
Waiting for video source - standby
FW: V1.53H-Oct-24 779c Local IP: 169.254.7.231 Remote IP: 169.254.6.250 ID: 001C9103C003
Remote IP = Sender unit
6. Access the Network Setting control panel in Windows and locate your LAN connection. Under Windows 7, this can be done by clicking Start > Control Panel > Network Sharing Center > Change Adapter Settings.
page | 7
Installation & Conguration
7. Click on the Properties button, near the bottom of the dialog box, to display the Local Area Connection Properties dialog.
8. Click on Internet Protocol Version 4 (TCP/IPv4) to highlight the option.
Getting Started
9. Click the Properties button to display the Internet Protocol Version 4 (TCP/IPv4) Properties dialog.
page | 8
Stop
Write down the current IP settings before making changes, since you will need to restore the old settings later. If the Properties are set to “Obtain an IP address automatically” and “Obtain DNS server address automatically”, you do not need the actual address settings.
Getting Started
10. Change the settings, as shown below.
Installation & Conguration
11. Click the OK button, then close all Control Panel windows.
12. Open your Web browser and enter the IP address of the desired Sender or Receiver unit. In our example, we would enter 169.254.7.231 in order to access the Web interface of the Receiver unit.
page | 9
Installation & Conguration
13. The Login screen will be displayed.
14. In order to change network settings, you must login as “Administrator”. Select the “Administrator” username from the drop-down list.
Getting Started
15. Type the password in the Password eld. The default password for “Administrator” is admin. The password is case-sensitive and will be masked as it is entered.
Information
Passwords and operating features can be changed when logged in as Administrator. The User option has limited access. To change password credentials, see Changing the Password (page 54) for more information.
16. Click the Login button.
17. Click the Network tab. The current IP Mode will be highlighted within the IP Setup window group.
page | 10
Getting Started
Installation & Conguration
18. Click the desired IP Mode button.
If you will be using Static mode, then enter the IP Address, Subnet Mask, and Default Gateway. Contact your system administrator if necessary.
If DHCP mode is selected, then the IP address, subnet mask, and default gateway will be specied by the DHCP server.
For this example, we will click the DHCP button.
19. Set the video channel. By default, both the Sender and Receiver unit are set to channel 0. See Setting the Video Channel (page 18) for more information.
20. Click the Save button in the bottom-right corner of the IP Setup window group.
21. Click the Reboot button near the bottom of the page.
22. Repeat steps 12 - 21 for each Sender and Receiver to be congured.
Important
The use of a Gigabit switch with “jumbo frame” capability is required when connecting the DVI KVM over IP to a network. The switch should be set to greater than 8K.
page | 11
Installation & Conguration
DVI KVM over IP R
LinkPower Reset Switch Mic In Line Out USBIR
USB USB
DVI KVM over IP S
ResetModeLinkPower

Using a Direct Connection

By default, the DVI KVM over IP is shipped in Auto IP mode. Auto IP mode is used
for directly connecting Sender and Receiver units to one another. In Auto IP mode each Sender and Receiver unit assigns itself a unique IP address within the range of
Getting Started
169.254.x.x. To congure the units to work over a LAN, we must access the
Web interface of the Sender and Receiver unit on a computer. Then, we can change
the network settings.
1. Use the included DVI cable to connect the DVI source to the DVI In port on the
Sender unit.
2. Connect a DVI cable from the DVI display to the DVI Out port on the Receiver unit.
3. Connect a shielded CAT-5e (or better) cable from the LAN port on the Sender unit to the LAN 1 port on the Receiver unit.
4. Connect another shielded CAT-5e (or better) cable from one of the Ethernet ports on the Receiver unit to a PC.
EXT-DVIKVM-LANS
Gefen
Sender unit
DVI In
RS-232 USB Link IR Out 5V DC
EXT-DVIKVM-LANR
Gefen
Receiver unit
DVI Out
RS-232 IR Ext 5V DC1 2 3
5. Connect the included 5V DC locking power supplies to both the Sender unit and Receiver unit. Do not overtighten the locking connectors. Connect the included AC power cords from the power supplies to available electrical outlets.
LineInLine
Out
Ethernet
Connect to PC
6. Obtain the IP address of both the Sender and Receiver unit by disconnecting the DVI
cable from the Sender unit (or from the source device). Information, similar to the
illustration on the next page, will be displayed.
page | 12
Installation & Conguration
Local IP = Receiver unit
Getting Started
Waiting for video source - standby
FW: V1.53H-Oct-24 779c Local IP: 169.254.7.231 Remote IP: 169.254.6.250 ID: 001C9103C003
Remote IP = Sender unit
7. Make note of both IP addresses. These IP addresses can be entered in a Web browser to access the built-in Web interface.
8. See Local Area Network (LAN) Connection (page 6) and follow steps 6 - 20,
in order to congure your PC to access the built-in Web interface.
9. Set the video channel. By default, both the Sender and Receiver unit are set to channel 0. See Setting the Video Channel (page 18) for more information.
10. Once both Sender and Receiver units are congured using the built-in Web interface, the shielded CAT-5e cable, between the PC and the Receiver unit, can be disconnected.
11. See Supplementary Connections (page 14) for instructions on connecting USB,
IR, RS-232, and audio cables.
page | 13
Installation & Conguration

Supplementary Connections

USB (see USB Control (page 39) for more information on using USB devices)
1. Connect the included USB cable from the computer to the USB port on the Sender
Getting Started
unit.
2. Connect a maximum of two USB devices to the Receiver unit.
IR
3. Connect an IR Emitter (Gefen part no. EXT-IREMIT) to the Sender unit and attach it to the IR sensor on the device to be controlled.
4. Connect an IR Extender (Gefen part no. EXT-RMT-EXTIRN) to the Receiver unit if the IR sensor will not be within line-of-site for proper IR control.
Audio (see Audio Connections (page 49) for more information on using audio
devices)
5. Connect a 3.5mm mini-stereo cable from the Line In jack on the Sender unit to an audio source.
6. Connect a pair of powered speakers (or another audio output device) to the Line Out jack on the Receiver unit.
7. Connect a microphone to the Mic In jack on the Receiver unit.
8. Connect a pair of powered speakers (or another audio output device) to the Line Out jack on the Sender unit.
RS-232
9. Connect the included RS-232 cable from the PC or automation system to the
RS-232 port on the Sender unit.
10. Connect an RS-232 cable from the Receiver unit to the RS-232 device to be controlled.
page | 14
Installation & Conguration

Sample Wiring Diagram

Getting Started
Gigabit Switch
IR Emitter
Sender
Multimedia PC
RS-232 Controlled Device
HD Display
IR Extender
Receiver
Powered Speakers or headphones
CAT-5e (or better) CABLE
AUDIO CABLE
RS-232 CABLE
IR EXTENDER
Microphone
USB Mouse
USB Keyboard
EXT-DVIKVM-LAN
DVI CABLE
USB CABLE
MIC CABLE
IR EMITTER
(Up to 330 ft)
page | 15
DVI KVM over IP

2 Basic Operation

Setting the Video Channel

In order a Sender and Receiver unit to communicate with one another, they must both be
set to the same video channel. This is similar to changing the channel on a set-top box in order to view a different program. Pressing and releasing the Switch button on the front of the Receiver unit can also be used to change the video channel. We will cover both methods in this section. By default, all Sender and Receiver units are set to channel 0.
Basic OperationBasic Operation

Setting the Channel using the Web Interface

1. Access the Web interface by entering the IP address of the desired Sender or Receiver unit.
2. Login as “Administrator” or “User”.
3. Click the Network tab. The current channel is displayed within the Channel Setup window group.
4. Click the Channel Selection drop-down list and select the desired channel. Channel numbers can range from 0 to 255.
5. Click the Save button on the right-hand side of Channel Setup window group.
page | 18
Setting the Video Channel
6. The following message will be displayed, at the top of the page, indicating that the selected channel has been applied.
Basic OperationBasic Operation
7. Access the Web interface of the next unit (Sender or Receiver) by entering its IP address.
8. Repeat steps 2 - 5 for each Sender and Receiver to be changed.

Setting the Channel using the Front Panel

1. Press and release the Switch button on the front panel of the Receiver unit.
LinkPower Reset Switch Mic In Line Out USBIR
DVI KVM over IP R
USB USB
2. The current video channel of the Receiver unit will be shown on the connected display.
Channel: 02
page | 19
Setting the Video Channel
Receiver unit
Receiver unit
3. While the current video channel is being displayed, press and release the Switch button on the Receiver unit. The Receiver unit will change to the next available video channel that is being used by a Sender unit.
Let’s look at an example: In the illustration below, we have one Receiver unit and
three Sender units. The numbers indicate the video channel for each Sender and
Basic Operation
Basic Operation
Receiver unit. Our Receiver unit is currently set to channel 2 and is receiving the signal from the Sender unit on channel 2.
DVI Out
LAN
2
Sender unit
5
Sender unit
1
Sender unit
2
DVI In
DVI In
If we press and release the Switch button, the Receiver unit will automatically jump to channel 5 because it is the next “larger” video channel number.
DVI In
5
DVI Out
5
Sender unit
1
DVI In
page | 20
LAN
Sender unit
2
Sender unit
DVI In
DVI In
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