GE UVW9304, UVW9364, UVW9484 Owner’s Manual & Installation Instructions

SAFETY INFORMATION .............3

USING THE HOOD

Controls ..................................5

Chef Connect .............................5

Wi-Fi Connect ............................ 6

CARE AND CLEANING

Filters ....................................7

Surfaces ..................................8

Lights ....................................8

INSTALLATION

INSTRUCTIONS ...................... 9

TROUBLESHOOTING TIPS ......... 25

LIMITED WARRANTY .............. 26

ACCESSORIES ...................... 27

CONSUMER SUPPORT ............. 28

OWNER’S MANUAL

& INSTALLATION

INSTRUCTIONS

UVW9304
UVW9364
UVW9484

With QuietBoost™ Blower

Write the model and serial
numbers here:

Model # _________________

Serial # _________________

You can find them on a label
on the inside of the hood.

Para consultar una version en

español de este manual de

instrucciones, visite nuestro sitio de

internet GEAppliances.com.

ESPAÑOL

VENTED RANGE HOODS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

49-2000707 Rev. 3 05-21 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the packing material.

2 49-2000707 Rev. 3

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING

SAFETY INFORMATION

WARNING

ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:

A. Use this unit only in the manner intended by the

manufacturer. If you have questions, contact the
manufacturer.

B. Before servicing or cleaning unit, switch power off

at service panel and lock the service disconnecting
means to prevent power from being switched
on accidentally. When the service disconnecting
means cannot be locked, securely fasten a
prominent warning device, such as a tag, to the
service panel.

C. Do not use this unit with any solid-state speed

control device.

D. This unit must be grounded.

CAUTION

ONLY. DO NOT USE TO EXHAUST HAZARDOUS
OR EXPLOSIVE MATERIALS AND VAPORS.

CAUTION

exhaust air, be sure to duct air outside. Do not vent
exhaust air into spaces within walls or ceilings or into
attics, crawl spaces, or garages.

TO REDUCE THE RISK OF FIRE,

FOR GENERAL VENTILATING USE

To reduce risk of fire and to properly

WARNING

TO PERSONS IN THE EVENT OF A RANGE TOP
GREASE FIRE, OBSERVE THE FOLLOWING*:

A. SMOTHER FLAMES with a close-fitting lid, cookie

sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL
THE FIRE DEPARTMENT.

B. NEVER PICK UP A FLAMING PAN—You may be

burned.

C. DO NOT USE WATER, including wet dishcloths or

towels—a violent steam explosion will result.

D. Use an extinguisher ONLY if:

1. You know you have a Class ABC extinguisher,
and you already know how to operate it.

2. The fire is small and contained in the area where
it started.

3. The fire department is being called.

4. You can fight the fire with your back to an exit.

* Based on “Kitchen Fire Safety Tips” published by NFPA.

WARNING

RANGE TOP GREASE FIRE:

A. Never leave surface units unattended at high

settings. Boil overs cause smoking and greasy
spillovers that may ignite. Heat oils slowly on low or
medium settings.

TO REDUCE THE RISK OF INJURY

TO REDUCE THE RISK OF A

B. Always turn hood ON when cooking on high heat or

when flambéing food (i.e. Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambé).

C. Clean ventilating fans frequently. Grease should not

be allowed to accumulate on fan or filter.

D. Use proper pan size. Always use cookware

appropriate for the size of the surface element.

READ AND SAVE THESE INSTRUCTIONS

49-2000707 Rev. 3 3

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING

WARNING

ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:

A. Installation work and electrical wiring must be

done by qualified person(s) in accordance with
all applicable codes and standards, including
fire-rated construction.

B. Sufficient air is needed for proper combustion and

exhausting of gases through the flue (chimney) of
fuel burning equipment to prevent back drafting.
Follow the heating equipment manufacturer’s

SAFETY INFORMATION

guidelines and safety standards such as those
published by the National Fire Protection
Association (NFPA), the American Society for
Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE) and the local code authorities.
When applicable, install any makeup (replacement)
air system in accordance with local building code
requirements. Visit geappliances.com for available
makeup air solutions.

C. When cutting or drilling into wall or ceiling, do not

damage electrical wiring and other hidden utilities.

TO REDUCE THE RISK OF FIRE,

WARNING

USE ONLY METAL DUCTWORK.

Do not attempt to repair or replace any part of your
hood unless it is specifically recommended in this
manual. All other servicing should be referred to a
qualified technician.

TO REDUCE THE RISK OF FIRE,

D. Ducted fans must always be vented to the outdoors.

E. Turn off breaker to adjacent rooms while working.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film
with your fingers and slowly peel it from the appliance
surface. Do not use any sharp items to remove the film.
Remove all of the film before using the appliance for the
first time.

To assure no damage is done to the finish of the
product, the safest way to remove the adhesive from
packaging tape on new appliances is an application of
a household liquid dishwashing detergent. Apply with a
soft cloth and allow to soak.

NOTE: The adhesive must be removed from all parts.

READ AND SAVE THESE INSTRUCTIONS

4 49-2000707 Rev. 3

Controls

USING THE HOOD: Controls / Chef Connect

1

2 4

3

Fan Settings

Off Low Med

Delay Off

Hold 3 Sec

1. Rangehood Control Panel: The control panel

is located under the front edge of the canopy. The
position and function of each control button are
noted below.

2. Fan On/Off: On/Off switch for the fan. The fan

can be operated by pressing any of the fan setting
buttons. Hold Power for 3 seconds to activate
Delay Off feature, which automatically turns the fan
off after 15 minutes. Low, Med and High buttons
LEDs will rolling blink to indicate Delay Off feature is
activated.

3. Fan Settings: Speed control for fan. Fan speed is

powered by QuietBoost™ Technology. This unique
technology is designed to minimize ventilation noise
and enhance motor efficiency for a peacefully-quiet,
odor-free kitchen. Press the button Low for LOW
speed, Med for MEDIUM speed, and High for HIGH
speed. Hold down the High button for 3 seconds to
activate the Boost speed that will run for 15 minutes.
High button LED will blink on/off to indicate Boost
feature is activated.

WiFi

Pairing

High Light

Boost

Hold 3 Sec

Chef Connect

To Pair

WiFi

Hold 3 Sec

57

6

4. Light: Off/On/Night Light switch for the LED lights.

Press the Light button to turn the lights on, again to
set the lights to night light setting, and again to turn
the lights off.

5. Chef Connect: This is a Bluetooth

for use with other compatible Chef Connect enabled
products on a cooktop or range. When the device is
paired, the default sync settings will be activated upon
receiving a command from the range or cooktop. To
change the default sync setting, refer to the Chef
Connect section.

To pair devices, hold down the Light button for 3

seconds. To turn it back off, hold the button down for
another 3 seconds. See the Chef Connect section for
more details.

®

pairing feature

6. IR Sensor: Remote control receiver when used

with remote control kit.

7. Wi-Fi: Hold down the Low button for 3 seconds

to initiate the Wi-Fi connection. The Wi-Fi indicator
light turns on when connected, see the Wi-Fi
Connect section for details.

Chef Connect

Chef Connect Operation Bluetooth® Connection

To pair with another device:

To start the pairing process on the hood, press and hold
the Light button for 3 seconds. The backlight for all the
icons will flash until the hood is paired with the range or
other device. If the pairing is successful, the backlights of
all buttons will flash simultaneously three times and then
turn off. The hood lights and fan default sync setting will
be activated.

It will time out after 2 minutes if the pairing is not
completed, after which the pairing sequence will need to
be restarted.

To cancel pairing:

To cancel the pairing, hold the Light button down for 3
seconds and then turn off the hood.

49-2000707 Rev. 3 5

Default Sync Settings:

The factory default setting for the light will be the brightest.

The factory default setting for the fan sync will be OFF.

The user can change the Default Sync Settings by
pressing and holding the Med button for 3 seconds.
This will enter the Default Settings Mode. Once in
this mode, the backlights for all buttons will blink on/
off indefinitely and the fan and light will switch to the
current Default Sync Setting, so the user knows what the
current default value is. At this time, set the light and fan
to the desired default levels. Once the user is satisfied
with the selection, press and hold the Power button
for 3 seconds. This will exit this mode. At that time the
backlights will stop blinking and the state of the fan and
light will change back to their prior state before entering
the Default Settings Mode.

Wi-Fi Connect

Connecting your Wi-Fi Connect Enabled hood (on some models)

Your GE Appliances hood is designed to provide you with two-way communication between your appliance and
smart device. By using the GE Appliances Wi-Fi Connect features, you will be able to control essential hood
operations such as fan speed, light functions, delay off and filter notification using your smartphone or tablet.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired Operation.

What you will need

Your GE Appliances hood uses your existing home Wi-Fi
network to communicate between the appliance and
your smart device. In order to setup your GE Appliances
hood, you will need to gather some information:

1. Each GE Appliances hood has a connected appliance
information label that includes an Appliance Network
Name and Password. These are the two important
details that you will need to connect to the appliance.
The label is located on the side of the unit behind the
filters.

Connected Appliance Information

USING THE HOOD: Wi-Fi Connect

FCC ID: ZKJ-WCATA005

IC: 10229A-WCATA001

MAC ID: ************

Sample Label

2. Have your smart phone or tablet ready with the ability
to access the internet and download apps.

3. You will need to know the password of your home
Wi-Fi router. Have this password ready while you are
setting up your GE Appliances hood.

Network: ************

Password: **********

Connect your GE Appliances hood

1. On your smart phone or tablet visit

GEAppliances.com/connect to learn more about
connected appliance features and to download the
appropriate app.

2. Follow the app onscreen instructions to connect your
GE Appliances hood.

3. Once the process is complete, the indicator light
located on your GE Appliances hood display will stay
on solid and the app will confirm you are connected.

4. If the indicator light does not turn on or is blinking,
follow the instructions on the app to reconnect. If
issues continue please call 800.220.6899 and ask for
assistance regarding hood wireless connectivity.

To connect additional smart devices, repeat steps 1 and

2.

Note that any changes or modifications to the remote
enable device installed on this hood that are not
expressly approved by the manufacturer could void the
user’s authority to operate the equipment.

Enhanced Wi-Fi Features

Once your product is connected to Wi-Fi, you have
access to enhanced features via phone app

Delay Off Timer: This feature allows the user to adjust
delay off time from 1 minute to 15 minutes. The default
delay off time is 15 minutes.

Boost Timer: This feature allows the user to adjust the
boost time from 1 minute to 15 minutes. The default
boost time is 15 minutes

Night Light Timer: This feature allows the user to set
time for the night light to turn on and off automatically.

Grease/Charcoal Filter Notifications: This feature
sends a regular reminder to the user to clean their
grease filters, and/or to replace their charcoal filter, if the
hood is setup in recirculation mode.

6 49-2000707 Rev. 3

Filters

Be sure the circuit breaker is off and all surfaces are cool before cleaning or servicing any part of the vent hood.

The baffle filters and drip trays are dishwasher safe and should be cleaned every month, depending on the usage of
the hood

Grease Drip Tray

To install:

Place and seat the drip trays into the designated hood
track. Slide them left or right until all trays are side-by­side in place in the track.

To remove:

Carefully, use the grease tray lip to lift the tray upwards
and out. The tray will be free of the designated hood track.

To clean:

Swish the drip tray in hot soapy water and rinse in clean
water or wash it in the dishwasher. Do not use abrasive
cleaners.

NOTE: Some discoloration of the grease drip tray may
occur in the dishwasher.

Drip Tray Replacement

CARE AND CLEANING: Filters

Baffle Grease Filter

The baffles channel grease released by foods on the cooktop into the drip trays. The baffles also help prevent
flaming foods on the cooktop from damaging the inside of the hood.

The baffles must ALWAYS be in place when the hood is in use.

To install:

Insert the top of the baffle (side without knob) into the
track behind the control panel. Push knob side into the
back, twist to lock into place.

To remove:

Pull and twist knob and slowly pull filter down. Hold with
other hand and pull filter away from the track behind the
control panel.

It is important for baffles to be placed correctly to
channel grease to the drip trays and avoid grease
accumulation in the baffles.

To clean:

Swish the filter in hot soapy water and rinse in clean
water or wash it in the dishwasher. Do not use abrasive
cleansers.

NOTE: Some discoloration of the filter may occur in the
dishwasher.

To clean hard to reach areas of the filter, use a soft
brush.

2

1

Baffle Replacement

49-2000707 Rev. 3 7

Filters (Cont.)

Charcoal Filter (for recirculation installation on select models only)

NOTE: DO NOT rinse, or put charcoal filter in an

automatic dishwasher.

The charcoal filter is NOT included with the unit.
Order Charcoal Filter UXCF91. It cannot be cleaned;
it must be replaced. It is recommended that the
charcoal filter be replaced every 6 months or if it is
noticeably dirty or discolored.

To reduce the risk of fire and shock, when used in
recirculation mode, use only charcoal filter UXCF91.

To inquire about purchasing replacement charcoal filters
or to find the location of a dealer nearest you, please call
our toll-free number:

National Parts Center 800.626.2002
To Install

1. Remove the grease filters. See Filters section.

2. Install the charcoal filter mounts to either side of the
motor using three screws per side.

3. Insert the tab on the charcoal filter into the triangular
slot on the mount.

4. Clip the charcoal filter in until it is locked

5. Repeat with second filter on the other side of the
motor.

6. Reattach the metal filters. See Filters section.

To Remove

1. Remove grease filters-See Filters section

2. Unclip the charcoal filter by pressing the release clip.

3. Carefully remove charcoal filter from tab.

Charcoal Filter Mount

Surfaces

Stainless Steel Surfaces (on some models)

Do not use a steel wool pad; it will scratch the
surface.

To clean the stainless steel surface, use warm sudsy
water or a stainless steel cleaner or polish. Always wipe
the surface in the direction of the brush line. Follow
the cleaner instructions for cleaning the stainless steel
surface. Cleaners with oxalic acid such as Bar Keepers

Friend Soft Cleanser™ will

CARE AND CLEANING: Filters / Surfaces / Lights

remove surface rust, tarnish, and
small blemishes. To receive a
coupon for a trial sample of Bar
Keepers Friend Soft Cleanser™
follow the link below or scan the
QR Code.

barkeepersfriend.com/ge

Use only a liquid cleanser free of grit and rub in the
direction of the brush lines with a damp soft sponge.

To inquire about purchasing stainless steel appliance
cleaner or polish, or to find the location of a dealer
nearest you, please visit geappliances.com/parts

Lights

To change the LED lamps, schedule a service appointment. See Consumer Support page for a list of websites and
contact information.

8 49-2000707 Rev. 3

Installation
Instructions

INSTALLATION INSTRUCTIONS

Range Hoods

If you have questions, visit

GEAppliances.com, or call GE Appliances at 800.GE.CARES (800.432.2737).

BEFORE YOU BEGIN

Read these instructions completely and
carefully.

•

IMPORTANT — Save these

instructions for local inspector’s use.

•

IMPORTANT — Observe all governing

codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these instructions for

future reference.

• Skill level – Installation of this vent hood requires

basic mechanical and electrical skills.

• Completion time – Approximately 1 to 3 hours

• Proper installation is the responsibility of the
installer.

• Product failure due to improper installation is not
covered under the Warranty.

CAUTION

these vent hoods and to reduce the risk of personal
injury or damage to the product, TWO PEOPLE

ARE REQUIRED FOR PROPER INSTALLATION.

Due to the weight and size of

WARNING

ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:

A. Installation work and electrical wiring must be

done by qualified person(s) in accordance with
all applicable codes and standards, including
fire-rated construction.

B. Sufficient air is needed for proper combustion

and exhausting of gases through the flue
(chimney) of fuel burning equipment to prevent
back drafting. Follow the heating equipment
manufacturer’s guidelines and safety standards
such as those published by the National Fire
Protection Association (NFPA), the American
Society for Heating, Refrigeration and Air
Conditioning Engineers (ASHRAE) and the local
code authorities.

C. When cutting or drilling into wall or ceiling, do

not damage electrical wiring and other hidden
utilities.

D. Ducted fans must always be vented to the

outdoors.

E. Turn off breaker to adjacent rooms while

working.

WARNING

USE ONLY METAL DUCT WORK.

TO REDUCE THE RISK OF FIRE,

TO REDUCE THE RISK OF FIRE,

FOR YOUR SAFETY

WARNING

switch power off at service panel and lock the
service disconnecting means to prevent power from
being switched on accidentally. When the service
disconnecting means cannot be locked, securely
fasten a prominent warning device, such as a tag,
to the service panel.

49-2000707 Rev. 3 9

Before beginning the installation,

at the main circuit breaker or fuse box before
installing.

WARNING

Disconnect all electrical power

PRODUCT DIMENSIONS

12-1/4”

18”

21” 30”

30” Models
Requires a 30” opening.

12-1/4”

18”

INSTALLATION PREPARATION

Installation Preparation

21” 36”

36” Models
Requires a 36” opening.

12-1/4”

18”

21” 48”

48” Models
Requires a 48” opening.

10 49-2000707 Rev. 3

Installation Preparation

INSTALLATION PREPARATION

TOOLS AND MATERIALS
REQUIRED (NOT SUPPLIED)

Safety glasses

Pencil and tape measure

Phillips screwdriver with

at least 6" shank

Level

Wire cutter/stripper

Electric drill with #2 Phillips
with 1/8" and 5/16" drill bits

UL listed wire nuts

8” round duct for 30" and 36" models

10" round duct for 48" model

Aluminized

duct tape

Strain relief for

junction box, 1”

diameter knockout

PLAN THE INSTALLATION

CAUTION

properly exhaust air, be sure to duct the air outside.
Do not vent exhaust air into spaces within walls or
ceilings or into attics, crawl spaces, or garages.

PARTS SUPPLIED FOR INSTALLATION

■ 1 Hardware Package

■ 1 Literature Package

■ 1 Installation Template

PARTS NEEDED FOR INSTALLATION

■ 1 Strain Relief

■ 1 Wall or Roof Cap (for vented installation only)

■ All Metal Ductwork

WARNING

PERSONAL INJURY HAZARD

Because of the weight and size of the rangehood
canopy. It is recommended that 2 people are used
to install the range hood. Failure to properly lift
rangehood could result in damage to the product or
personal injury.

NOTE: Before making any cuts or holes for
installation, determine which venting method will be
used and carefully calculate all measurements.

To reduce risk of fire and to

Gloves

Needed for back venting only

12" round duct

8”x12” to 12” round

duct transition

REMOVE THE PACKAGING

CAUTION

sharp edges.

■ Remove the hood body.

■ Remove the hardware bag, literature package and

other boxed parts.

■ Remove and properly discard the protective

plastic wrapping and other packaging materials.

Wear gloves to protect against

49-2000707 Rev. 3 11

Installation Preparation

PARTS PROVIDED

Locate the parts packed with the hood.

Top Damper

Hood Body

INSTALLATION PREPARATION

2 Baffle Filters

3 with 36” models

4 with 48" model

Motor

(2 with 48” model)

Grease Drip Trays

Metal Installation Bracket

HARDWARE PACKAGE

Locate and check contents.

A B

(QTY: 4) 2.9mm x 6mm
PZ screws. Used to
attach the damper

(QTY: 4) 8 x 1-3/4 AB
Screw. Used to mount the
installation bar. Use 1/8”
drill for pilot hole.

C

(QTY: 2) 3/16” dry wall
anchors with screws. Used
for hood bottom mounting
screw holes. Use 5/16” drill
for pilot hole.

D

(QTY: 4 or 8) M4 screws.
Used to mount motor

12 49-2000707 Rev. 3

Installation Preparation

INSTALLATION PREPARATION

DUCT COVER REQUIREMENTS

Duct cover kits must be purchased separately.
We recommend that the vent hood and duct cover
(if used) be on site before final framing and wall
finishing. This will help to accurately locate studs,
ductwork and electrical service.

INSTALLATION DIMENSIONS

The hood duct covers can be adjusted for different
ceiling heights depending on the distance between
the bottom of the hood and the cooktop (distance
X). See Installation Height Table on the next page.

5" min

27" max

19-1/2”

18”

Upper Duct
Cover

Lower Duct Cover

Y

• Duct cover accessory comes with a lower and

upper duct cover and installation hardware.

• The installation hardware includes mounting

brackets to secure duct covers to the wall.

• For vented installations, recirculation holes can be

hidden by installing the upper duct cover upside
down.

• For ceiling installations up to 8' 4", use the 8'

Ceiling Duct Cover kit CX8DC9SPSS. This kit
only supports vented installation mode.

• For ceiling installations up to 11’ 4", use the 10’

High Ceiling Duct Cover kit CX10DC9SPSS.

• For higher ceiling installations up to 13’ 2", use the

12’ High Ceiling Duct Cover kit CX12DC9SPSS.

Required Min & Recommended Max Ceiling
Height Examples for 10’ Duct Cover Kit (Vented)

Electric Gas

X = 24”
Y = Min 8’ 2”

X

36”

or

38"

Max 9'10”

X = Distance from hood to cooktop. (Varies
depending on the installation) Required 24”
minimum over electric range or 30” minimum over
gas range. The recommended maximum is 36".

NOTE: 36" for typical electric range
and 38" for gas range.

X = 30”
Y = Min 8’ 10”

Max 10’ 6”

Typical Range

X = 36”
Y = Min 9’ 4”

Max 11’ 0"

49-2000707 Rev. 3 13

Installation Preparation

INSTALLATION HEIGHT TABLE

Ceiling Duct Cover up to

Installation

over Gas

Range

Ceiling

Height
(ft./in.)

7’ 0”

7’ 1”

7’ 2”

7’ 3”

7’ 4”

7’ 5”

7’ 6”

7’ 7”

7’ 8” 30

7’ 9” 30-31

7’ 10” 30-32

7’ 11” 31-33 33-35

INSTALLATION PREPARATION

8’ 0” 32-34

8’ 1” 33-35

8’ 2”

8’ 3”

8’ 4” 36

Vented

Installation

Height

34-36 36

35-36

CX8DC9SPSS

8 ft.

Installation

over Electric

Range

Vented

Installation

Height

24-25

24-26

25-27

26-28

27-29

28-30

29-31

30-32

31-33

32-34

34-36

35-36

CX10DC9SPSS

High Ceiling Duct Cover up to 10 ft.

Installation over Gas

Range

Ceiling
Height

(ft./in.)

24

8’ 2” 24

8’ 3” 24-25

8’ 4” 24-26

8’ 5” 24-27

8’ 6” 24-28

8’ 7” 24 24-29

8’ 8” 24-25 24-30

8’ 9” 24-26 24-31

8’ 10” 30 24-27 24-32

8’ 11” 30-31 24-28 24-33

9’ 0” 30-32 24-29 24-34

9’ 1” 30-33 24-30 24-35

9’ 2” 30-34 24-31

9’ 3” 30 30-35 24-32

9’ 4” 30-31

9’ 5” 30-32 24-34

9’ 6” 30-33 24-35

9’ 7” 30-34

9’ 8” 30-35

9’ 9”

9’ 10”

9’ 11” 25-36

10’ 0” 26-36

10’ 1” 27-36

10’ 2” 28-36

10’ 3” 25-36 29-36

10’ 4” 26-36 30-36

10’ 5” 27-36 31-36

10’ 6” 28-36 32-36

10’ 7” 31-36 29-36 33-36

10’ 8” 32-36 30-36 34-36

10’ 9” 33-36 31-36 35-36

10’ 10” 34-36 32-36 36

10’ 11” 31-36 35-36 33-36

11’ 32-36 36 34-36

11’ 1” 33-36 35-36

11’ 2” 34-36 36

11’ 3” 35-36

11’ 4” 36

Recirc

Installation

Height

30-36

Vented

Installation

Height

(Recirc

holes

hidden)

30-36

Installation over Electric

Range

Recirc

Installation

Height

24-33

24-36

Vented

Installation

Height

(Recirc holes

hidden

24-36

Installation over Gas

Ceiling
Height

(ft./in.)

9’ 1”

9’ 2”

9’ 3”

9’ 4”

9’ 5”

9’ 6”

9’ 7”

9’ 8”

9’ 9” 30 24-28

9’ 10” 30-31 24-29

9’ 11” 30-32 24-30

10’ 0” 30-33

10’ 1” 30 30-34

10’ 2” 30-31 30-35

10’ 3” 30-32

10’ 4” 30-33 24-35

10’ 5” 30-34

10’ 6” 30-35

10’ 7”

10’ 8”

10’ 9”

10’ 10” 25-36

10’ 11” 26-36

11’ 1” 28-36

11’ 2” 29-36

11’ 3” 30-36

11’ 4” 31-36

11’ 5” 32-36

11’ 6” 31-36 33-36

11’ 7” 32-36 34-36

11’ 8” 33-36 35-36

11’ 9” 34-36 36

11’ 10” 35-36

11’ 11” 36

12’ 1” 25-36

12’ 2” 26-36

12’ 3” 27-36

12’ 4” 28-36

12’ 5” 29-36

12’ 6” 30-36

12’ 7” 31-36

12’ 8” 32-36

12’ 9” 31-36 33-36

12’ 10” 32-36 34-36

12’ 11” 33-36 35-36

13’ 1” 35-36

13’ 2” 36

Recirc

Installation

Height

11’ 27-36

30-36

12’

13 34-36 36

CX12DC9SPSS

High Ceiling Duct Cover up to 12 ft.

Range

Vented

Installation

Height

(Recirc holes

hidden)

30-36

Installation over Electric

Range

Recirc

Installation

Height

24 24-28

24-25 24-29

24-26 24-30

24-27

24-31

24-32

24-33

24-34

24-36

Installation

Height (Recirc

holes hidden

Vented

24

24-25

24-26

24-27

24-31

24-32

24-33

24-34

24-35

24-36

14 49-2000707 Rev. 3

Installation Instructions

INSTALLATION INSTRUCTIONS

ADVANCE PLANNING

Duct Install Planning

■ This hood is designed to be vented vertically

through the ceiling with an 8” round duct for 30"
and 36" models and a 10" round duct for 48"
model, or horizontally through a wall with an
8”x12” duct transition and 12” round duct.

■ Use metal ductwork only.

■ Plan the route for venting exhaust to the outdoors.

To maximize the ventilation performance of the
vent system:

1. Minimize the duct run length and number of
transitions and elbows.

2. Maintain a constant duct size.

3. Seal all joints with duct tape to prevent any leaks.

NOTE: Flexible vent is not recommended. Flexible
vent creates back pressure and air turbulence that
greatly reduces performance.

■ Maximum equivalent duct length for 100 CFM: 150
foot for vent hoods.

■ Install a wall cap or roof cap with damper at the
exterior opening. Purchase the wall or roof cap
and any transition and length of duct needed in
advance.

■ When applicable, install any makeup
(replacement) air system in accordance with
local building code requirements. 8” round duct
makeup air kit JXMUA8 can be purchased from
GEAppliances.com or 10” round duct universal
make up air kit can be purchased locally.

Vent system can terminate either through the roof
or the wall.

Roof Cap

Round Duct

Add Insulation

and/or Caulk

POWER SUPPLY

IMPORTANT – (Please read carefully)

WARNING

FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.

Remove house fuse or open circuit breaker before
beginning installation.

Do not use an extension cord or adapter plug with
this appliance. Follow National Electrical Codes or
prevailing local codes and ordinances.

Electrical supply

These vent hoods must be supplied with 120V,
60Hz, and connected to a properly grounded branch
circuit, and protected by a 15 or 20 amp circuit
breaker or time delay fuse.

■ Wiring must be 2 wire with ground.

■ If the electrical supply does not meet the above

requirements, call a licensed electrician before
proceeding.

■ Route house wiring as close to the installation
location as possible in the ceiling or wall.

■ Connect the wiring to the house wiring in
accordance with local codes.

Grounding instructions

The grounding conductor must be connected to
a ground metal, permanent wiring system, or an
equipment-grounding terminal or lead on the hood.

WARNING

equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician
or service representative if you are in doubt whether
the appliance is properly grounded.

The improper connection of the

Top Venting Setup

Add tape to joint

Hood

49-2000707 Rev. 3 15

Add Insulation
and/or Caulk

Wall Cap

Back Venting
Setup

Add Tape to
Joint

Installation Preparation

NEW CONSTRUCTION, PRE-PLANNING, OR REMODELING

NOTE: For existing instruction, skip to the next section.

FOR TOP VENTING

■For ducted installation through the top, the 8”
diameter hole (for 30” or 36” model) or the 10”
diameter hole (for 48” model) for the duct in the
ceiling must be center 6-1/4” away from the finished
rear wall in the installation space.

■Thehoodjunctionboxknockoutislocated10-1/2”tothe

left from center of the hood. Ensure enough wire length is
available to make electrical connection.

6-1/4”

INSTALLATION INSTRUCTIONS

FOR BACK VENTING

■Forductedinstallationthroughtheback,the10-1/2"

x 13-1/4” cut out for the duct in the wall must be
centered in the installaton space, left to right and
located 3-3/4” above intended install height from
bottom of the hood.

3-3/4”

10-1/2" x 13-1/4”

Bottom of Hood

16 49-2000707 Rev. 3

Installation Instructions

DETERMINE HOOD, DUCTWORK AND WIRING LOCATIONS

• This hood can be installed onto the wall or
underneath the soffit or cabinet.

• For installing the hood to soffit or cabinet, refer to
page 19 for alternate mounting method.

• A wall mounting template is included with the product
for ease of installation. Follow the instructions below
if the template is not being used.

• Measure desired distance from the bottom of the
hood to the cooking surface, 24” minimum over
electric range or 30” minimum over gas range and 36”
recommended maximum.

• Use a level to draw a horizontal line indicating the
bottom of the hood.

• Measure 16-3/4” up from the horizontal line indicating
the bottom of the hood. Draw another horizontal line
to indicate the bottom of the installation bar.

• Use a level to draw the cooktop or range centerline
location.

For Ceiling Ducting:

• If venting out the ceiling, extend the centerline

forward on the ceiling to the back wall.

- Measure 6-1/4” from back wall to mark center

point.

- Cut 8" dia. duct hole from center point on the

ceiling for 30" or 36" models.

- Cut 10" dia. duct hole from center point on the

ceiling for 48" models.

Venting Through a Soffit or Cabinet:

• Follow the same procedure for ceiling ducting to cut

the hole through the top of the soffit or cabinet.

For Ducting Through Rear Wall:
NOTE: Check to make sure back damper will not

interfere with studs, electrical or plumbing before
making cut out.

• Back damper accessory UXBDA812 must be
purchased separately for venting through the rear
wall.

• Measure 3-3/4” up along the centerline from the

horizontal line indicating bottom of the hood.

• Make a 10-1/2 x 13-1/4” cut out centered left to right

along the centerline.

Centerline to Wall

Duct Hole

Top of Hood

6-5/8”

3-3/4”

Bottom of Hood

FOR CEILING VENT

DUCTING

Installation

Bar

10-1/2”

FOR REAR WALL
DUCTING

16-3/4”

INSTALLATION INSTRUCTIONS

House Wiring Location:

• The junction box is located inside the hood body
on the left side. See Illustrations for hood knockout
locations.

House wiring may enter the junction box from the rear
or the top of the hood on the left side.

To route house wiring through the ceiling, soffit or
cabinet:

• Cut a hole approximately 1-1/4” dia. forward on the
ceiling at a distance (X) to the left of the centerline
based on table below.

To route house wiring through the wall:
NOTE: For back venting, the house wiring must be

routed through the rear knockout so it is hidden.

• Measure 15-3/4" from the bottom of the hood and
mark location.

• Cut a hole approximately 1-1/4” dia. at the marked
location at a distance (X) to the left of the centerline
based on table below.

• Remove top or rear knockout
depending on your installation.

Models "X"

30" 9-3/4"

36" & 48" 10-1/2"

X

1-1/4”

Top View

X

15-3/4”

Rear View

49-2000707 Rev. 3 17

Installation Instructions

1

INSTALL HOOD SUPPORT

IMPORTANT: Framing must be capable of

supporting 100 lbs for 30" and 36" models and 150
lbs for 48" models.

• Locate a minimum of 2 vertical studs for the
installation bar by tapping drywall with a hammer
or use a stud finder.

• Level the installation bar and center left to right
above the marked line. Hold bar against the wall.

16-3/4”

24” minimum over electric

range or cooktop, or

INSTALLATION INSTRUCTIONS

30” minimum over gas

range or cooktop, and 36”

recommended maximum.

Centerline of
Installation Space

Installation Bar

1

INSTALL HOOD SUPPORT (Cont.)

• Install wall anchors (C) by tapping the anchors
with a hammer to seat the teeth of the flanges into
the wall. This keeps anchor from rotating.

• Drive the anchor screws until the barrels crimp
against the inside of the wall.

• Remove the screws from the wall anchors before
installing the hood.

2

INSTALL DAMPER

IMPORTANT: Remove shipping tape from damper

and check that damper moves freely.

Install Top Damper:

• The motor mounting plate comes pre-installed in
the hood for top venting.

• Install the top damper to the hood body as shown
in Figure A using screws (B) from top of hood.

Figure A

Figure B

• Drill 1/8” pilot holes at the 2 vertical stud locations
through holes in the installation bracket. Secure
the installation bar with supplied screws (A) as
shown above.

Drill Bottom Mounting Hole Locations:

• Hang hood on installation bar to mark anchor
locations. Mark hole locations through the back of
the hood. NOTE: If installing to the soffit or cabinet,
push hood flush to the soffit or cabinet before
marking screw hole locations.

• Remove the hood and drill 5/16” clearance holes
centered at the marks you made.

Centerline of
Installation Space

Wall Anchor
Locations

Bottom of Hood

Install Back Damper:

• In case of back venting through the wall, back
damper accessory UXBDA812 must be purchased
separately.

• Remove the square knockout panel on hood body
for back venting.

•

Install the back damper to the hood body as shown in
Figure B using screws provided with the accessory.

• Uninstall the motor mounting plate from top
venting position. Save the screws.

• Install the metal plate provided with the accessory
to cover the opening for top damper.

• Remove the two screw knockout holes on the
motor mounting plate as shown in Figure C.

• Install the motor
mounting plate so

Figure C(Single motor will look different)

Metal Brackets

that arrow is pointing
upwards and on right
side.

• Slide plate into the
metal brackets and
push in until metal clips
at the bottom engage.

• Fasten the plate

Screw Knockouts

Metal Clips

through the two screw hole knockouts as shown in
Figure C. Use the two screws you saved.

18 49-2000707 Rev. 3

Installation Instructions

INSTALLATION INSTRUCTIONS

3

INSTALL HOOD ONTO WALL

• Pull house wiring through knockout at the back or
top of the hood.

• Lift the hood and place over the hooks on the
installation bar. Allow the hood to slide down into
position.

• Check to be sure the hood is level and centered.

• Tighten wall anchor screws (C) to finish hood body
installation to the wall.

• Remove cover from junction box inside the hood.

24” minimum over electric

range or cooktop, or 30”

Centerline of
Installation Space

minimum over gas range

or cooktop, and 36”

recommended maximum.

4

(Alternate Mounting Method)

INSTALL HOOD TO SOFFIT OR
CABINET

SKIP THIS STEP IF USING WALL MOUNTING
METHOD

IMPORTANT: Soffit or cabinet framing must be

capable of supporting 100 lbs. for 30" and 36"
models and 150 lbs. for 48" models.

When necessary the hood may be installed so that
it is supported by the soffit or cabinet.

• The soffit should be constructed with 2"x4"’s.

• Use a level to draw the cooktop or range center
line.

• Continue the centerline forward on the bottom of
the soffit.

• Install horizontal wood supports between the 2”x4”,
at distance A to the left and right, as per the table
below.

30”
Models

36”
Models

48”
Models

B

A

“A”
Center­line to
Center
Stud

8-3/4”

13-3/4”

17-3/4” 10-5/8”x11-1/4”

A

C

“B”
Opening for
Ductwork for
top venting

8-3/8”x11-1/4”

“C”
Opening for
Ductwork for
back venting

10-1/2”x13-1/4”

49-2000707 Rev. 3 19

Installation Instructions

4

(Alternate Mounting Method) INSTALL HOOD TO SOFFIT OR CABINET

(Cont.)

• Drill two 1/8” pilot holes at a distance of 10” from the
back wall in the horizontal wood supports. This is the
vertical distance between mounting keyholes and
back wall as shown in Figure C

• Drill two more 1/8” pilot holes at a distance of 3” from
the back wall in the horizontal wood supports. This is
the vertical distance between mounting screw holes
and back wall as shown in Figure C.

• For top venting, allow minimum opening (Dim. B) to
accommodate damper in soffit or cabinet.

• For back venting, allow minimum opening (Dim. C) to
accommodate damper in back wall.

Back Wall

3”

10"

INSTALLATION INSTRUCTIONS

• The hood must also be secured to the back wall.

Follow instruction on page 18, “Drill Bottom
Mounting Hole Locations” for installation to the
back wall.

• Follow instructions on page 17 "House Wiring
Locations" for wiring setup.

• Lift hood onto mounting screws. Slide back against
the rear wall.

• Pull house wiring through the knockout at the rear or
top of the hood.

• Tighten mounting screws (A).

• Once the hood is secured to the soffit or cabinet,
drive screws (C) to secure the hood to the back wall.

Soffit or Cabinet

1/4” Gap

A

Figure C

• Drive mounting Screw (A) into the studs until they
protrude 1/4”. This 1/4” gap will provide clearance to
engage the keyhole slots in the top of the hood.

Keyholes
for Soffit
or Cabinet
Mounting

Engage Keyhole Slots

and Push Back at Wall

Back
Wall

20 49-2000707 Rev. 3

Installation Instructions

INSTALLATION INSTRUCTIONS

5

INSTALL MOTOR

I) Align the motor exhaust with the top damper as

shown in the Figure A for top venting. In case of
back venting, rotate the motor 90° to align with the
back damper as shown in Figure B.

Figure A

Top Venting

II) Secure the motor to motor mounting plate using

screws (D).

Figure B

Back Venting

6

CONNECT ELECTRICAL

Verify that power is turned off at the source.

WARNING

a ground wire, a ground must be provided by the
installer. When house wiring is aluminum, be sure
to use UL approved anti-oxidant compound and
aluminum-to-copper connectors.

• Remove junction box cover.

• Pull the house wiring through the knockout at the
top or back of the hood and secure with the strain
relief.

If house wiring is not 2-wire with

Motor Mounting Plate

III) Plug the motor connector into the mating

connector on top of the control housing.

IV) Repeat steps I through III for dual motor models.

V) For dual motor models, secure the motor wires

to the motor clips as shown in image below.

Wire Clips

Dual Motor Top Venting Installation

Motor Mating
Connector Location

• Use UL listed wire nuts to connect incoming white
to white, and black to black wires.

• Loosen the green grounding screw (with grounding
bracket) in the junction box. Loop solid copper
house wire clockwise around the green grounding
screw and above the bracket. Firmly tighten the
screw over the loop.

Grounding
Bracket

Green
Grounding
Screw

• Replace junction box cover and ensure wires are
not pinched.

NOTE:

For corded installation: Use only with rangehood
cord-connection kits that have been investigated
and found acceptable for use with this model
rangehood.

49-2000707 Rev. 3 21

Installation Instructions

7

CONNECT DUCTWORK

A. Vented Installation

• Connect the house ducting to the top damper as
shown in Figure A.

• For back venting, connect the transition piece to the
back damper and the house ducting to the transition
as shown in Figure B.

• Seal all connections with duct tape.

House Ducting

Figure A

INSTALLATION INSTRUCTIONS

Ceiling

B. Recirculation (non-vented) Installation

NOTE: A recirculation duct (WB34X30519), and

Charcoal Filter (UXCF91), are not included with the
hood and are necessary for recirculation installation.

1. Attach the recirculation duct to the duct cover
mounting bracket with screws provided.

2. Connect the ducting from the exhaust outlet on the
hood to the recirculation duct. Use duct tape to seal
the connections.

Recirculation Duct

Duct Cover
Mounting Bracket

Use tape
(Do not use screws.)

Figure B

Duct
Transition

CAUTION

the transition to ductwork connection. Doing so will
prevent proper damper operations. Seal connection
with tape only.

Do not use sheet metal screws at

Wall

House
Ducting

NOTE: Recirculation installation does not apply to 48"
models.

22 49-2000707 Rev. 3

Installation Instructions

INSTALLATION INSTRUCTIONS

8

INSTALL DUCT COVERS

• Refer to section “Duct Cover Requirements” on

page 13 for duct cover accessory part numbers.

• Follow instructions included with the duct cover
accessory to install duct covers.

9

INSTALL GREASE TRAYS AND

FILTERS

• Remove protective film.

• Place grease drip trays into slots.

• Install the baffle filters.

• See page 7 for instructions to install or remove
grease drip trays and baffle filters.

2

1

49-2000707 Rev. 3 23

Installation Instructions

MAKE UP AIR TECHNOLOGY

This operation must be performed by a qualified technician or installer.

Note to Installers and Inspectors: This product comes equipped with a simple installation feature that limits

maximum CFM levels in order to comply with certain local codes or regulations. This installation method may not
be necessary for all installations, please refer to your local codes for further guidelines.

This makeup air feature applies to single motor models only.

CAUTION

Hood must be disconnected from main power prior performing the conversion instructions

listed below. Failure to do so could result in personal injury or damage to the product.

To modify unit (if needed for local codes):

390CFM

By design, the maximum blower speed is greater than
400 CFM. For local codes requiring reduced CFM,
modify the wiring as described below:

1. Remove the baffle filters.

2. Disconnect all the harnesses from the top of control
box located on right side of motor.

INSTALLATION INSTRUCTIONS

3. Loosen the screws on top of control box and slide
out to remove it from the hood.

4. Uninstall the control box cover.

Motor Harness Connector

5. For a maximum of 390 CFM Unit can operate with 4

speeds (Low, Medium, High, Boost).

i. Disconnect connectors of the BROWN wire.

ii. Remove the cap attached to the connector of the

Red

RED wire.

iii. Connect the mating connector of the BROWN

wire and the RED wire.

iv. Attach the cap to the open BROWN wire

Brown

Blue

Brown

Red

connector.

6. Reinstall control box cover and secure control box
to the bracket in the hood using the two screws.

7. Connect all harnesses on top of the control box.

8. Reinstall filters.

Note to Inspectors: To verify this product installation,
check motor wiring connections as described above.

Motor Harness

Factory Installed

Wiring Setup

Red

Brown

Blue

Brown

Red

Motor Harness

Max 390 CFM Boost

Wiring Setup

24 49-2000707 Rev. 3

Troubleshooting tips ... Before you schedule service

Save time and money! Review the chart below first and you may not need to schedule service.

Problem Possible Cause What To Do

Fan/Light does not
operate when button is
turned ON

Loud or abnormal
airflow noise

Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise

Fan keeps going off
and on

Hood will not work
remotely

A house fuse may be blown or a circuit
breaker tripped.

Wrong duct size used in installation. This hood requires 8” ducting or 10" ducting depending

Obstructions in duct work. Make sure nothing is blocking the vent. Make sure

Damper blade on wall or roof cap may
not be open.

Metal grease filter and charcoal filter (if
present) may be dirty.

The motor is probably overheating and
turning itself off. This can be harmful to
the motor.

Router issues, no wireless signal, etc. For assistance with hood wireless network connectivity,

Hood is not connected.

Replace fuse or reset circuit breaker.

on model to perform optimally. Using smaller duct
pipe will cause reduced venting. Minimize the duct
run length and number of transitions and elbows. GE
Appliances service technicians cannot correct this
issue if installed improperly.

your wall or roof cap has a blade or door.

Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.

Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.

Check to be sure the filters are clean. If off and on
cycling continues, call for service.

please call 800.220.6899.

TROUBLESHOOTING TIPS

49-2000707 Rev. 3 25

Vented Range Hood Limited Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule
service online, visit us at geappliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please
have your serial number and your model number available when calling for service.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory
service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its
products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of GE Appliances will replace

One year

From the date
of the original
purchase

Any part of the cooking product which fails due to a defect in materials or workmanship.
During this limited one-year warranty, GE Appliances will provide, free of charge, all labor
and related service costs to replace the defective part.

LIMITED WARRANTY

What GE Appliances will not cover:

■ Service trips to your home to teach you how to use

the product.

■ Improper installation, delivery, or maintenance.

■ Failure of the product if it is abused, misused,

modified, or used for other than the intended purpose
or used commercially.

■ Replacement of house fuses or resetting of circuit

breakers.

■ Damage to the product caused by accident, fire,

floods, or acts of God.

■ Damage to finish, such as surface rust, tarnish, or small

blemishes not reported within 48 hours of delivery.

■ Incidental or consequential damage caused by

possible defects with this appliance.

■ Damage caused after delivery.

■ Product not accessible to provide required service.

■ Service to repair or replace light bulbs, except for LED

lamps.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company

Louisville, KY 40225

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are

available while your warranty is still in effect. You can purchase it online anytime at

Staple your receipt here. Proof of the original purchase

date is needed to obtain service under the warranty.

or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

geappliances.com/extended-warranty

26 49-2000707 Rev. 3

Accessories

Looking For Something More?

Café offers a variety of accessories to improve your
cooking and maintenance experiences!

Refer to the Consumer Support page for website
information.

The following products and more are available:

Parts

Baffle Filters

Grease Drip Trays

Duct Covers

Remote Control

Back Venting Damper

15” Cabinet Filler Panel

Power Cord Kit

Charcoal Filters

Recirculation Kit

ACCESSORIES

Cleaning Supplies

CitruShine™ Stainless Steel Wipes

Stainless Steel Appliance Cleaner

Bar Keepers Friend Soft Cleanser™

49-2000707 Rev. 3 27

Consumer Support

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support
services designed for your convenience. In the US: GEAppliances.com

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in
the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at
your convenience any day of the year. In the US: GEAppliances.com/service

CONSUMER SUPPORT

or call 800.432.2737 during normal business hours.

Extended Warranties

Purchase a GE Appliances extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your
warranty expires. In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business
hours.

Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable),
visit our website at GEAppliances.com/connect or call 800.220.6899 in the US.

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the
details including your phone number, or write to:

In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225

GEAppliances.com/service

Printed in the the United States

28 49-2000707 Rev. 3