GE PP962, PP942, PP932, PP912, PP972 User Manual 2

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Page 1

PP912 PP932 PP942 PP962 PP972

Owner’s Manual

Cooktop

Radiant

49-80413 09-06 JR

Safety Instructions . . . . . . . 2–4

Operating Instructions

Bridge Surface Element . . . . . .8

Control Lock-Out . . . . . . . . . . . 9

Cookware Tips . . . . . . . . . .10, 11

Dual Surface Element . . . . . . . 8

Features of Your Cooktop . . . 5, 6

Surface Elements . . . . . . . . . 7–9

Tri-Ring Surface Element . . .8, 9 Warming Zone

Surface Element . . . . . . . . . . . .9

Care and Cleaning

Control Knobs . . . . . . . . . . . . 12

Glass Cooktop . . . . . . . . . . 13, 14

Stainless Steel Surfaces . . . . . . 12

Troubleshooting Tips . . . . . . 15

Consumer Support

Consumer Support . . Back Cover

Product Registration . . . . . 17, 18

Warranty . . . . . . . . . . . . . . . . . 19

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Write the model and serial numbers here:

Model # ________________

Serial # ________________

You can find them on a label under the cooktop.

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Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

When using electrical appliances, basic safety precautions should be followed, including the following:

■ Use this appliance only for its intended use as

described in this manual.

■ Do not attempt to repair or replace any

part of your cooktop unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.

■ Before performing any service, disconnect

the cooktop power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.

■ Be sure your appliance is properly installed

and grounded by a qualified technician in accordance with the provided installation instructions. This appliance must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded branch circuit, protected by a circuit breaker or fuse acceptable for the indicated wattage on the name plate.

■ Have the installer show you the location of

the circuit breaker or fuse. Mark it for easy reference.

■ Do not leave children alone—children should

not be left alone or unattended in an area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance.

■ Teach children not to play with the controls or

any other part of the cooktop.

■ Do not allow anyone to climb, stand or hang on

the cooktop.

■

CAUTION: Items of interest to children

should not be stored in cabinets above a cooktop—children climbing on the cooktop to reach items could be seriously injured.

■ Always keep combustible wall coverings,

curtains or drapes a safe distance from your cooktop.

■ Always keep dishtowels, dish cloths, pot holders

and other linens a safe distance away from your cooktop.

■ Always keep wooden and plastic utensils and

canned food a safe distance away from your cooktop. They may become hot and could cause burns.

■ Never wear loose-fitting or hanging garments

while using the appliance. Flammable material could be ignited if brought in contact with hot surface elements and may cause severe burns.

■ Use only dry pot holders—moist or damp pot

holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface elements. Do not use a towel or other bulky cloth. Such cloths can catch fire on a hot surface element.

■ For your safety, never use your appliance for

warming or heating the room.

■ Do not use water on grease fires. Never pick up

a flaming pan. Turn the controls off. Smother a flaming pan on a surface element by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi-purpose dry chemical or foam-type extinguisher.

■ Flaming grease outside a pan can be put out

by covering with baking soda or, if available, by using a multi-purpose dry chemical or foam-type fire extinguisher.

■ Do not flame foods on the cooktop. If you do

flame foods under the hood, turn the fan on.

■ Do not let cooking grease or other flammable

materials accumulate on the cooktop.

SAFETY PRECAUTIONS

Name plate location

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

COOK MEAT AND POULTRY THOROUGHLY…

Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F and poultry to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.

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■ Do not touch surface elements. These

surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact the surface elements or areas nearby the surface elements; allow sufficient time for cooling first.

■ Potentially hot surfaces include the

cooktop and areas facing the cooktop.

■ To minimize the possibility of burns,

ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the cooktop without extending over any nearby surface elements.

■ Always turn the surface element control to

off before removing the cookware.

■ Use proper pan size—select cookware

having flat bottoms large enough to cover the surface heating element. The use of undersized cookware will expose a portion of the surface element to direct contact and may result in ignition of clothing. Proper relationship of cookware to surface element will also improve efficiency.

■ Never leave surface elements unattended at

high heat settings. Boilovers cause smoking and greasy spillovers that may catch on fire.

■ Only certain types of glass, glass/ceramic,

earthenware or other glazed containers are suitable for cooktop cooking; others may break because of the sudden change in temperature.

■ Keep an eye on foods being fried at high

or medium-high heat settings.

■ Foods for frying should be as dry as

possible. Frost on frozen foods or moisture on fresh foods can cause hot fat to bubble up and over the sides of the pan.

■ Use little fat for effective shallow or

deep-fat frying. Filling the pan too full of fat can cause spillovers when food is added.

■ If a combination of oils or fats will be used

in frying, stir together before heating, or as fats melt slowly.

■ Always heat fat slowly, and watch as it heats.

■ Use a deep fat thermometer whenever

possible to prevent overheating fat beyond the smoking point.

■ Never try to move a pan of hot fat,

especially a deep fat fryer. Wait until the fat is cool.

■ Do not store flammable materials near

the cooktop.

■ Keep the hood and grease filters clean

to maintain good venting and to avoid grease fires.

■ Do not store or use combustible materials,

gasoline or other flammable vapors and liquids in the vicinity of this or any appliance.

■ Clean only parts listed in this Owner’s

Manual.

■ Do not leave paper products, cooking

utensils or food on the cooktop when not in use.

■ Keep cooktop clean and free of

accumulation of grease or spillovers which may ignite.

■ Never heat unopened food containers.

Pressure buildup may make container burst and cause injury.

■ Never leave jars or cans of fat drippings

on or near your cooktop.

■ Never use your appliance for warming or

heating the room.

SAFETY PRECAUTIONS

WARNING!

Page 4

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.

RADIANT SURFACE ELEMENTS

■ Avoid scratching the glass cooktop.

The cooktop can be scratched with items such as sharp instruments, rings or other jewelry and rivets on clothing.

■ Never use the glass cooktop surface as

a cutting board.

■ Do not place or store items on top of the

glass cooktop surface when it is not in use.

■ Be careful when placing spoons or other

stirring utensils on glass cooktop surface when it is in use. They may become hot and could cause burns.

■ Avoid heating an empty pan. Doing so may

damage the cooktop and the pan.

■ Do not allow water, other liquids or grease

to remain on the cooktop.

■ To minimize the possibility of burns, always

be certain that the controls for all surface elements are at the off position and the entire glass surface is cool before attempting to clean the cooktop.

■ Do not operate the glass surface elements

if the glass is broken. Spillovers or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock. Contact a qualified technician immediately should your glass cooktop become broken.

■ Clean the cooktop with caution. If a wet

sponge or cloth is used to wipe spills on a hot surface element, be careful to avoid steam burns. Some cleansers can produce noxious fumes if applied to a hot surface.

■ NOTE: We recommend that you avoid

wiping any surface element areas until they have cooled and the indicator light has gone off. Sugar spills are the exception

to this. Please see the Cleaning the Glass Cooktop section.

■ To avoid possible damage to the cooking

surface, do not apply the cleaning cream to the glass surface when it is hot.

■ After cleaning, use a dry cloth or paper

towel to remove all the cleaning cream residue.

■ Read and follow all instructions and

warnings on the cleaning cream labels.

■ Use care when touching the cooktop. The

glass surface of the cooktop will retain heat after the controls have been turned OFF.

■ Do not stand on the glass cooktop.

■ Large scratches or impacts to glass

cooktops can lead to broken or shattered glass.

Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

Throughout this manual, features and appearance may vary from your model.

Features of your 36” cooktop.

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Feature Index (Features and appearances may vary.) Explained on page

Single Surface Element 7

Dual Surface Element 8

Tri-Ring Surface Element 8, 9

Left Rear Surface Element Control Knob 7

Warming Zone Surface Element 9

Control Lock Indicator Light 9

Surface Element ON Indicator Light 7

Center or Tri-Ring Surface Element Control Knob 9

Dual Surface Element Control Knob 8

Right Rear Surface Element Control Knob 7

Control Lock Knob 9

Left Front and Bridge Surface Element 8

Bridge/Left Front Surface Element Control Knob 8

PP962

PP972

OFF

ELT M

OFF

L O

O L

G IN

M R

H I

OFF

I H

O L

OFF

SIMMER

OFF

I H

ING

M R A

H I

N O

F O

OFF

L O

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Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Throughout this manual, features and appearance may vary from your model.

Features of your 30” cooktop.

Feature Index (Features and appearances may vary.) Explained on page

Single Surface Element 7

Dual Surface Element 8

Left Rear Surface Element Control Knob 7

Left Front Surface Element Control Knob 7

Control Lock Indicator Light 8

Surface Element ON Indicator Light 7

Dual Surface Element Control Knob 8

Dual Surface Element Selector Knob 8

Right Rear Surface Element Control Knob 7

Control Lock Knob 9

Left Front and Bridge Surface Element 8

Bridge Surface Element Selector Knob 8

Tri-Ring Surface Element 8, 9

Tri-Ring Surface Element Selector Knob 8

Tri-Ring Surface Element Control Knob 9

Left Front/Bridge Surface Control Knob 8

PP932

PP912

PP942

M EL

E L T

M ELT

S IM

M E

SIM

M ER

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

Throughout this manual, features and appearance may vary from your model.

Never cook directly on the glass. Always use cookware.

About the radiant surface elements…

The radiant cooktop features heating elements beneath a smooth glass surface.

NOTE: A slight odor is normal when a new cooktop is used for the first time. It is caused by the heating of new parts and insulating materials and will disappear in a short time.

NOTE: On models with light colored glass cooktops, it is normal for the cooking zones to change color when hot or cooling down. This is temporary and will disappear as glass cools to room temperature.

The surface element will cycle on and off to maintain your selected control setting.

It is safe to place hot cookware (from the oven or surface) on the glass cooktop when the surface is cool.

Even after the surface elements are turned off, the glass cooktop retains enough heat to continue cooking. To avoid overcooking, remove pans from the surface elements when the food is cooked. Avoid placing utensils that could become hot or plastics that could melt on the surface element until it has cooled completely.

■ Water stains (mineral deposits) are removable

using the cleaning cream or full strength white vinegar.

■ Use of window cleaner may leave an

iridescent film on the cooktop. The cleaning cream will remove this discoloration.

■ Don’t store heavy items above the cooktop.

If they drop onto the cooktop, they can cause damage.

■ Do not use the surface as a cutting board.

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Always center the pan on the surface element you are using.

Do not slide cookware across the cooktop because it can scratch the glass. The glass is scratch-resistant, not scratchproof.

How to Set

Push the knob down and turn in either direction to the setting you want. When the control is in any position other than OFF, it may be rotated without pushing it down.

At both OFF and HI the control clicks into position. You may hear slight clicking sounds during cooking, indicating the control is keeping the power level you set.

The controls for the radiant surface elements can be set anywhere between LO and HI for an unlimited number of heat settings. With the infinite switch the element cycles on and off to maintain your selected control setting.

The ELEMENT ON indicator light will glow when any surface element is on.

A HOT SURFACE indicator light will glow when any radiant element is turned on and will remain on until the surface is cooled to approximately 150°F.

NOTE:

■ It comes on when the element is hot to the

touch.

■ It stays on even after the element is turned off.

■ It glows brightly until the element is cooled to

approximately 150°F.

■ Be sure you turn the control knob to OFF when

you finish cooking.

Using the surface elements.

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SURFACE

COOKING

OFF CENTER

DRAGGING

Page 8

Bridge Surface Element with Selector Knob (on some models)

You can create an oblong heated area by using the left rear element in addition to the front element bridge combination.

Make sure the pan rests flat on the glass cooktop.

When the SELECTOR knob points to , the control knob controls both the left front surface element and the bridge area.

Choose pans that match the

circle/bridge area as closely as possible.

When the SELECTOR knob points to ,

the control knob controls the left front

surface element only.

Bridge Surface Element without Selector Knob (on some models)

Make sure the pan rests flat on the glass cooktop.

To use the bridge element, push and turn the control knob to , stopping at the desired settings.

Choose pans that match the

circle/bridge area as closely as possible.

To use the left front surface element only,

push and turn the control knob to ,

stopping at the desired settings.

Dual Surface Element with Selector Knob (on some models)

To use the large surface element, turn the SELECTOR knob to . Push in and turn the control knob to the desired setting. The element will heat the entire area contained by the larger circle.

To use the small surface element, turn

the SELECTOR knob to . Push in and

turn the control knob to the desired

setting. The element will only heat

the area inside the smaller circle.

Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Using the surface elements.

Tri-Ring Surface Element with Selector Knob (on some models)

To use the largest cooking area, turn the SELECTOR knob to . Push and turn the control knob to the desired setting.

To use the medium cooking area, turn the SELECTOR knob to .

Push down and turn the control knob to the desired setting.

To use the smallest cooking area, turn

the SELECTOR knob to . Push and turn

the control knob to the desired setting.

This will activate only the smallest inside

heating area.

Small surface element setting

Large surface element setting

Dual Surface Element without Selector Knob (on some models)

To use the small surface element, turn the control knob to the settings.

To use the large surface element, turn the control knob to the settings.

The dual surface element has 2 cooking sizes to select from so you can match the size of the element to the size of the cookware you are using.

The Tri-Ring surface element offers 3 cooking areas to match the size of the cookware you are using.

OFF

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Surface Elements Cycle On and Off

Surface elements will cycle on and off to maintain the temperature you have selected.

All radiant surface elements have a temperature limiter that protects the glass cooktop from getting too hot.

The temperature limiter may cycle the elements off while cooking if:

■ The pan boils dry.

■ The pan bottom is not flat.

■ The pan is off-center.

■ There is no pan on the element.

Control Lock-Out (appearance may vary)

To lock the cooktop and prevent unwanted use, turn the control lock knob to LOCK. An indicator light will glow to show that the cooktop is locked.

To unlock, press and turn the knob to UNLOCK.

In the locked position, the cooktop will produce an audible sound if any control knob is set to a position other than OFF.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

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Tri-Ring Surface Element without Selector Knob (on some models)

To use the large surface element, push and turn the center control knob clockwise to , stopping at the desired setting. This will activate the entire heating area.

To use the medium surface element, push and turn the center control knob clockwise to , stopping at the desired

setting. This will activate the medium-size heating area.

To use the smallest surface element, push and turn the center control knob clockwise to

, stopping at the desired setting. This will activate the smallest, inside heating area.

To turn on the warming zone surface element:

Touch the warming zone ON/OFF pad, then touch the (+)/(-) pad.

Use the (+)/(-) pad to choose a setting of H (High) or L (Low).

To turn off the warming zone surface element, touch the ON/OFF pad.

Food Type Control Setting

Breads/Pastries L (LOW) Sauces L (LOW) Soups (cream) L (LOW) Stews L (LOW) Vegetables L (LOW) Hot Beverages H (HIGH) Soups (liquid) H (HIGH)

The chart above shows initial suggested settings only. The temperature, type and amount of food, and the time held will affect the quality of the food.

CAUTION: Do not warm food on the WARMING ZONE for more than two hours.

Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difficult to remove.

Use only cookware recommended for top-of-range cooking.

The WARMING ZONE will keep hot, cooked food at serving temperature. Always start with hot food. Do not use to heat cold food. Placing uncooked or cold

food on the warming zone could result in foodborne illness.

For best results, all food on the WARMING ZONE should be covered with a lid or aluminum foil. When warming pastries or breads, the cover should be vented to allow moisture to escape.

Always use potholders or oven mitts when removing food from the WARMING ZONE as cookware and plates will be hot.

A hot surface indicator light will glow when the glass surface is hot and will remain on until the surface has cooled below 150°F.

Warming Zone Surface Element (on some models)

OFF

ON/OFF

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Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Selecting types of cookware.

The following information will help you choose cookware which will give good performance on glass cooktops.

Stainless Steel:

recommended

Aluminum:

heavyweight pans recommended

Good conductivity. Aluminum residue sometimes appears as scratches on the cooktop but can be removed if cleaned immediately. Because of its low melting point, thin weight aluminum should not be used.

Copper:

recommended

Copper Bottoms:

usable, but not recommended

Pans with copper bottoms may leave residue appearing as scratches. Remove any residue immediately after use. Do not let a pot boil dry. Overheated metal can bond to the glass cooktop and leave a permanent stain if it is not removed immediately.

Porcelain Enamel-Covered Cast Iron:

recommended

As long as the cookware is covered completely with porcelain enamel, this cookware is recommended. Caution is recommended for cast-iron cookware that is not completely covered with smooth porcelain enamel, since it may scratch the glass ceramic cooktop.

Glass-Ceramic:

usable, but not recommended

Poor performance. May scratch the surface.

Stoneware:

usable, but not recommended

Poor performance. May scratch the surface.

Use pans that match the diameter of the surface element. Cooking performance will not be as good if the cookware is either smaller or larger than the surface element.

Check pans for flat bottoms by using a straight edge.

Pans with rounded, curved, ridged or warped bottoms are not recommended.

For Best Results

■ Place only dry pans on the surface

elements. Do not place lids on the surface elements, particularly wet lids.

■ Do not use woks that have support

rings. This type of wok will not heat on glass surface elements.

■ We recommend that you use only a

flat-bottomed wok. They are available at your local retail store. The bottom of the wok should have the same diameter as the surface element to ensure proper contact.

■ Some special cooking procedures

require specific cookware such as pressure cookers, deep fat fryers, etc. All cookware must have flat bottoms and be the correct size.

Do not place wet pans

on the glass cooktop.

Do not use woks with support

rings on the glass cooktop.

Use flat-bottomed woks

on the glass cooktop.

Page 11

Note: Flat-bottomed canners are required for glass cooktops.

Pots that extend beyond 1″ of the surface element’s circle are not recommended for most surface cooking. However, when canning with water-bath or pressure canner, largerdiameter pots may be used. This is because boiling water temperatures (even under pressure) are not harmful to the cooktop surfaces surrounding the surface elements.

HOWEVER, DO NOT USE LARGEDIAMETER CANNERS OR OTHER LARGE-DIAMETER POTS FOR FRYING OR BOILING FOODS OTHER THAN WATER. Most syrup or sauce mixtures—and all types of frying—cook at temperatures much higher than boiling water. Such temperatures could eventually harm the glass cooktop surfaces.

Be sure the canner fits over the center of the surface element. If your cooktop or its location does not allow the canner to be centered on the surface element, use smaller diameter pots for good canning results.

Flat-bottomed canners must be used. Do not use canners with flanged or rippled bottoms (often found in enamelware) because they don’t make enough contact with the surface elements and take a long time to boil water.

When canning, use recipes and procedures from reputable sources. Reliable recipes and procedures are available from the manufacturer of your canner; manufacturers of glass jars for canning, such as Ball and Kerr brand; and the United States Department of Agriculture Extension Service.

Remember that canning is a process that generates large amounts of steam. To avoid burns from steam or heat, be careful when canning.

NOTE: If your house has low voltage, canning may take longer than expected, even though directions have been carefully followed. The process time will be shortened by:

(1) using a pressure canner, and

( 2) starting with HOT tap water for fastest

heating of large quantities of water.

CAUTION:

■ Safe canning requires that harmful

microorganisms are destroyed and that the jars are sealed completely. When canning foods in a water-bath canner, a gentle but steady boil must be maintained for the required time. When canning foods in a pressure canner, the pressure must be maintained for the required time.

■ After you have adjusted the controls,

it is very important to make sure the prescribed boil or pressure levels are maintained for the required time.

■ Since you must make sure to process the

canning jars for the prescribed time, with no interruption in processing time, do not can on any cooktop surface element if your canner is not flat.

Observe the Following Points in Canning

Wrong!

Right!

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

Page 12

Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Care and cleaning of the cooktop.

Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.

Control Knobs

The control knobs may be removed for easier cleaning.

Make sure the knobs are in the OFF positions and pull them straight off the stems for cleaning.

The knobs can be cleaned in a dishwasher or they may also be washed with soap and water. Make sure the insides of the knobs are dry before replacing.

Replace the knobs in the OFF position to ensure proper placement.

Clear groove

Spring clip

Molded rib

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.

To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.

NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.

Stem

Stainless Steel Surfaces (on some models)

Do not use a steel wool pad; it will scratch the surface.

To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.

To inquire about purchasing stainless steel appliance cleaner or polish, or to find the location of a dealer nearest you, please call our toll-free number:

National Parts Center 1.800.626.2002

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Page 13

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Allow the cooktop to cool.

Use a single-edge razor blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.

After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use the cleaning pad to remove any remaining residue.

For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.

Burned-On Residue

WARNING: DAMAGE to your glass surface

may occur if you use scrub pads other than the pad included with your cooktop.

Allow the cooktop to cool.

Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.

Using the included cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.

If any residue remains, repeat the steps listed above as needed.

For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.

The ceramic cooktop scraper and all recommended supplies are available through our Parts Center. See instructions under “To Order Parts” section on next page.

NOTE: Do not use a dull or nicked blade.

Heavy, Burned-On Residue

Use a cleaning pad for ceramic cooktops.

Normal Daily Use Cleaning

ONLY use ceramic cooktop cleaner on the glass cooktop. Other creams may not be as effective.

To maintain and protect the surface of your glass cooktop, follow these steps:

Before using the cooktop for the first time, clean it with ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.

Daily use of ceramic cooktop cleaner will help keep the cooktop looking new.

Shake the cleaning cream well. Apply a few drops of ceramic cooktop cleaner directly to the cooktop.

Use a paper towel or cleaning pad for ceramic cooktops to clean the entire cooktop surface.

Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

NOTE: It is very important that you DO NOT heat the cooktop until it has been cleaned thoroughly.

Clean your cooktop after each spill. Use ceramic cooktop cleaner.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

Page 14

To order ceramic cooktop cleaner and the cooktop scraper, please call our toll-free number:

National Parts Center 800.626.2002. Ceramic Cooktop Cleaner . . .# WX10X300 Ceramic Cooktop Scraper . . .# WX10X0302

Kit . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027

(Kit includes cream and cooktop scraper)

Cleaning Pads for

Ceramic Cooktops . . . . . . . . .# WX10X350

Care and cleaning of the cooktop.

Turn off all surface elements. Remove hot pans.

Wearing an oven mitt: a. Use a single-edge razor blade

scraper (ceramic cooktop scraper) to move the spill to a cool area on the cooktop.

b. Remove the spill with

paper towels.

Any remaining spillover should be left until the surface of the cooktop has cooled.

Don’t use the surface elements again until all of the residue has been completely removed.

NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Damage from Sugary Spills and Melted Plastic

Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover, it can cause permanent damage to the glass surface unless the spillover is immediately removed.

Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.

These marks are removable using the ceramic cooktop cleaner with the cleaning pad for ceramic cooktops.

If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.

WARNING: Carefully check the bottom of pans for roughness that would scratch the cooktop.

Metal Marks and Scratches

To Order Parts

Glass surface—potential for permanent damage.

Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Page 15

Before you call for service… ge.com

Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible Causes What To Do

Surface elements will not Improper cookware • Use pans which are flat and match the diameter maintain a rolling boil being used. of the surface element selected. or cooking is slow

Surface elements do A fuse in your home may be • Replace the fuse or reset the circuit breaker. not work blown or the circuit breaker

tripped.

Cooktop controls • Check to see the correct control is set for the surface improperly set. element you are using.

• Check to be sure that the Control Lock Selector is

turned to UNLOCK.

Cooktop making an Cooktop is locked. • Check to be sure the Control Lock Selector is turned audible sound to UNLOCK.

Tiny scratches or metal Incorrect cleaning • Use recommended cleaning procedures. marks or abrasions on methods being used.

Cookware with rough • Be sure cookware bottoms and cookware are clean

radiant cooktop glass

bottoms being used or before use. Use cookware with smooth bottoms.

surface

coarse particles (salt Tiny scratches are not removable but will become or sand) were between less visible in time as a result of cleaning. the cookware and the surface of the cooktop.

Cookware has been slid across the cooktop surface.

Areas of discoloration Improper cookware • Marks from aluminum and copper pans as well as or dark streaks on the being used. mineral deposits from water or food can be removed cooktop with the cleaning cream.

Hot surface on a model • This is normal. The surface may appear discolored with a light colored cooktop. when it is hot. This is temporary and will disappear

as the glass cools.

Food spillovers not cleaned • See the Cleaning the glass cooktop section. before next use.

Incorrect cleaning methods • Use recommended cleaning procedures. being used.

Plastic melted to Hot cooktop came into • See the Glass surface—potential for permanent damage the surface contact with plastic placed section in the Cleaning the glass cooktop section.

on the hot cooktop.

Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement. of the cooktop on the cooktop.

Frequent cycling off and Improper cookware • Use only flat cookware to minimize cycling. on of surface elements being used. See the Surface elements cycle on and off section.

Control knob will Cooktop controls • When the knob is in the OFF position, it must be not turn improperly set. pushed in before it can be turned. When the knob

is in any other position, it can be turned without being pushed in.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

Page 16

Notes.

Safety Instructions

Operating Instructions

Care and CleaningTroubleshooting TipsConsumer Support

Page 17

General Electric Company

Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150

GE Service Protection Plus

™

GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus

™

—comprehensive protection on all your appliances—

No Matter What Brand!

Benefits Include:

• Backed by GE

• All brands covered

• Unlimited service calls

• All parts and labor costs included

• No out-of-pocket expenses

• No hidden deductibles

• One 800 number to call

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224 for more information.

*All brands covered, up to 20 years old, in the continental U.S.

We’ll Cover Any Appliance. Anywhere. Anytime.*

Please place in envelope and mail to:

✁

Cut here

Page 18

Consumer Product Ownership Registration

Important

Mail Today!

GE Consumer & Industrial

Appliances General Electric Company Louisville, KY 40225 ge.com

First

Name

Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■

Street

Address

City

State

Date Placed

In Use

Month

Day

Year

Zip

Code

Apt. #

Last

Name

Phone

Number

Consumer Product Ownership Registration

Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

Important: If you did not get a registration card with your

product, detach and return the form below to ensure that your product is registered, or register online at ge.com.

Model Number Serial Number

✁

Cut here

Complete and mail your Consumer Product Ownership Registration today.

Have the peace of mind of knowing we can contact you in the unlikely event of

safety modification.

After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is

800.GE.CARES (800.432.2737).

Read your Owner’s Manual carefully. It will help you operate your new appliance properly.

Model Number Serial Number

E-mail Address*

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important

communications from GE Appliances (GEA).

■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.

FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.

For more information about GEA’s privacy and data usage policy, go to ge.com and click on “Privacy Policy” or call 800.626.2224.

Page 19

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Consumer Support

GE Electric Cooktop Warranty.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

All warranty service provided by our Factory Service Centers, or an authorized Customer Care®technician. To schedule service, on-line, 24 hours a day, visit us at ge.com, or call

800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.

■ Service trips to your home to teach you how to use

the product.

■ Improper installation, delivery or maintenance.

■ Failure of the product if it is abused, misused,

or used for other than the intended purpose or used commercially.

■ Damage to the glass cooktop caused by use of cleaners

other than the recommended cleaning creams and pads.

■ Damage to the glass cooktop caused by hardened

spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.

■ Replacement of house fuses or resetting of circuit

breakers.

■ Damage to the product caused by accident, fire, floods

or acts of God.

■ Incidental or consequential damage caused by possible

defects with this appliance.

■ Damage caused after delivery.

■ Product not accessible to provide required service.

What GE Will Not Cover:

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

For The Period Of: GE Will Provide:

One Year Any part of the cooktop which fails due to a defect in materials or workmanship. During this

From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and in-home service original purchase to replace the defective part.

Five Years A replacement glass cooktop if it should crack due to thermal shock, discolor, or

From the date of the if the pattern wears off. original purchase

A replacement radiant surface element if it should burn out. During this limited additional four-year warranty, you will be responsible for any labor or

in-home service.

Page 20

Printed in the United States

Consumer Support.

GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line.

Schedule Service ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

Real Life Design Studio ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call

800.TDD.GEAC (800.833.4322).

Extended Warranties ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the preprinted registration card included in the packing material.