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Trademark Notices
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-
* Trademarks of General Electric Company.
CompactFlash is a registered trademark of SanDisk Corporation. ERNI is a registered trademark of ERNI Elektroapparate GMBH. Hyperterminal is a registered trademark of Hilgraeve, Incorporated. Tera Term is a registered
trademark of T. Teranishi, IEC is a registered trademark of Commission Electrotechnique Internationale. IEEE is a
registered trademark of the Institute of Electrical and Electronics Engineers, Inc. Internet Explorer, Microsoft, and
Windows are registered trademarks of Microsoft Corporation. JAVA and J2SE are registered trademarks of Sun
Microsystems, Inc. Maxell is a registered trademark of Hitachi Maxell, Ltd. MiniSQL is a trademark of Hughes
Technologies. Netscape is a registered trademark of Netscape Communications Corporation. Modbus is a regis
tered trademark of Schneider Automation Inc. Panduit is a registered trademark of Panduit Corp. Saft is a registered trademark of SAFT société anonyme. SEL is a registered trademark of Schweitzer Engineering Laboratories,
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registered trademark of Kabushiki Kaisha Toshiba, doing business as Toshiba Corporation. VESA is registered
trademark of Video Electronics Standards Association Corporation.
Other company or product names mentioned in this document may be trademarks or registered trademarks of
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This printed manual is recyclable.
Please return for recycling where facilities exist.
-
D400 Substation Gateway
Table of contents
PRODUCT SUPPORTAccess the GE Grid Solutions Web site....................................................................... 9
Search GE Grid Solutions technical support library.................................................9
Contact GE Grid Solutions technical support .........................................................10
GE Grid Solutions address ..........................................................................................10
Regulatory compliance information ........................................................................17
CE Mark compliance .................................................................................................................................... 17
Restriction of Hazardous Substances (RoHS)................................................................................... 17
Battery life .........................................................................................................................................................27
Unpacking and inspecting the D400.........................................................................30
First look at the D400...................................................................................................31
Front Panel........................................................................................................................................................31
Panel mount .....................................................................................................................................................33
Time synchronization ..................................................................................................56
Local substation computer....................................................................................................................... 56
Local maintenance ...................................................................................................................................... 56
Front network port........................................................................................................................................66
Power supply options ..................................................................................................81
Redundant power supply .......................................................................................................................... 82
Power configurations .................................................................................................................................. 82
Power input ranges ......................................................................................................................................82
Power connections.......................................................................................................82
External power requirements.................................................................................................................. 83
Power supply alarms ...................................................................................................85
Power fail alarm ............................................................................................................................................ 85
System fail alarm........................................................................................................................................... 86
Powering down the D400 ...........................................................................................87
SETTING UP THE
D400
Start the D400...............................................................................................................89
Task 1: Connect to the D400.......................................................................................90
Task 2: Create user accounts ....................................................................................91
Task 3: Change the root password............................................................................91
Task 4: Set up the network interface ........................................................................92
Task 1: Hot standby - Configure the D400s for operation .......................................................100
Task 2: Hot standby - Connect the D400s.......................................................................................101
Task 3: Hot standby - Create user accounts..................................................................................101
Task 4: Hot standby - Configure the primary D400 for redundancy ..................................101
Task 5: Hot standby - Configure the secondary D400 for redundancy............................. 102
Task 6: Hot standby - Verify configuration .....................................................................................103
Task 7: Hot standby - Verify redundant D400 operation .........................................................103
USING THE D400Front panel LEDs........................................................................................................ 105
System status LEDs.................................................................................................................................... 106
Serial port status LEDs..............................................................................................................................106
Local HMI ........................................................................................................................................................108
System utilities........................................................................................................... 109
From the front maintenance port .......................................................................................................109
From the local substation computer ................................................................................................. 109
Over a network connection.................................................................................................................... 109
File transfer ................................................................................................................ 110
USB portable memory device ...............................................................................................................110
System status points ................................................................................................ 111
Shutting down the D400........................................................................................... 112
ABOUT THE D400
APPLICATIONS
How the D400 works ................................................................................................. 113
Types of applications................................................................................................ 114
Server application....................................................................................................................................... 115
Cleaning and handling Lithium batteries ........................................................................................ 162
Recycling of batteries ...............................................................................................................................162
Battery life ......................................................................................................................................................162
Dual ethernet upgrade kit with card 580-3410 ................................................... 163
GE Grid Solutions Technical Support is open 24 hours a day, seven days a week for you to
talk directly to a GE representative.
In the U.S. and Canada, call toll-free: 1 800-547-8629
International customers, please call: + 1 905-927-7070
Or e-mail to multilin.tech@ge.com
Have the following information ready to give to Technical Support:
•Ship to address (the address that the product is to be returned to)
•Bill to address (the address that the invoice is to be sent to)
•Contact name
•Contact phone number
•Contact fax number
•Contact e-mail address
•Product number / serial number
•Description of problem
Technical Support will provide you with a case number for your reference.
GE Grid Solutions address
The GE Grid Solutions company address is:
GE Grid Solutions
650 Markland Street
Markham, Ontario
Canada L6C 0M1
Product returns
A Return Merchandise Authorization (RMA) number must accompany all equipment being
returned for repair, servicing, or for any other reason. Before you return a product, please
contact GE Grid Solutions to obtain an RMA number and instructions for return shipments.
You are sent the RMA number and RMA documents via fax or e-mail. Once you receive the
RMA documents, attach them to the outside of the shipping package and ship to GE.
Product returns are not accepted unless accompanied by the Return Merchandise
Authorization number.
•D400 Substation Gateway Instruction manual which describes how to install a D400
within a system.
•The D400 online help which allows you to configure the D400 within a system.
The content of the Software Configuration Guide has been moved to the Instruction
manual and the online help for D400 V5.01 and later.
Upgrade your D400 firmware
The firmware of your D400 can be upgraded to provide the latest functionality and
improvements. Refer to the Multilin D400* Substation Gateway Upgrade Manager Quick
Start Guide which is available with the D400 Upgrade Kits.
The D400 Upgrade Kits are available for order though GE Grid Solutions Online store at:
This manual provides information about installing, setting up, using and maintaining your
TM
D400
the software of the D400.
Substation Gateway. This manual does not provide any procedures for configuring
Intended audience
This manual is intended for use by field technicians and maintenance personnel who are
responsible for the installation, wiring and maintenance of SCADA equipment. This guide
assumes that the user is experienced in:
•Electrical utility applications
•Electrical wiring and safety procedures
•Related other manufacturers’ products, such as protective relays and
communications equipment
Additional documentation
For further information about the D400, refer to the following documents.
•D400 online Help
•Module layouts, as available
For the most current version of the D400 Instruction Manual, please download a copy
from:
This guide describes how to install the D400 and get it up and running for the first time.
Procedures are provided for all component options available for the D400. The
components included in your D400 depend on what was ordered for your substation
application. Follow only the procedures that apply to your D400 model. To check what
options are included in your D400, see
The software-related procedures in this guide are based on using a computer running
Windows
version of Windows.
®
XP. Some steps and dialog boxes may vary slightly if you are using another
See “Ordering guide” on page 22.
Safety words and definitions
Before attempting to install or use the device, review all safety indicators in this document
to help prevent injury, equipment damage or downtime.
The following safety and equipment symbols are used in this document:
Indicates a hazardous situation which, if not avoided, result in death or serious injury.
ABOUT THIS DOCUMENT
Indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
Indicates practices that are not related to personal injury.
Before you begin installing and using the D400TM, review the information in this chapter,
including the following topics:
•Safety precautions
•Regulatory compliance information
•Product overview
•Product specifications
•Approvals
•Storage recommendations
Read and thoroughly understand this guide before installing and operating the unit. Save
these instructions for later use and reference.
Failure to observe the instructions in this manual may result in serious injury or death.
Safety precautions
Follow all safety precautions and instructions in this manual.
Only qualified personnel should work on the D400. Maintenance personnel should be
familiar with the technology and the hazards associated with electrical equipment.
•Never work alone.
•Before performing visual inspections, tests, or maintenance on this equipment, isolate
or disconnect all hazardous live circuits and sources of electric power. Assume that all
circuits are live until they have been completely de-energized, tested, and tagged. Pay
particular attention to the design of the power system. Consider all sources of power,
including the possibility of back feed.
•Turn off all power supplying the equipment in which the D400 is to be installed before
installing and wiring the D400.
•Operate only from the power source specified on the installed power supply module.
•Beware of potential hazards and wear personal protective equipment.
•The successful operation of this equipment depends upon proper handling,
!
installation, and operation. Neglecting fundamental installation requirements may
lead to personal injury as well as damage to electrical equipment or other property.
•All AC voltage terminals are protected from accidental contact by a mechanical safety
shield.
•All electronic components within the D400 are susceptible to damage from
electrostatic discharge. To prevent damage when handling this product use approved
static control procedures.
•Hazardous voltages can cause shock, burns or death. To prevent exposure to
hazardous voltages, disconnect and lock out all power sources before servicing and
removing components.
•If the D400 is used in a manner not specified in this manual, the protection provided
by the equipment may be impaired.
•Changes or modifications made to the unit not authorized by GE Grid Solutions could
void the warranty.
Warning symbols
Table 1 explains the meaning of warning symbols that may appear on the D400 or in this
manual.
Table 1: Warning symbols that appear on the D400 and in this manual
CHAPTER 1: BEFORE YOU START
The relevant circuit is direct current.
The relevant circuit is alternating current.
Caution: Refer to the documentation for important operation and
maintenance instructions. Failure to take or avoid specified actions
could result in loss of data or physical damage.
Warning: Dangerous voltage constituting risk of electric shock is
present within the unit. Failure to take or avoid specified actions
could result in physical harm to the user.
The D400 is rated as CISPR 11 Group 1 Class “A” equipment.
To provide higher EMC immunity and maintain CE Mark compliance, the serial cables used
for permanent RS-232 and RS-485 connections must comply with the following
requirements:
•Cables must be shielded
•D type connector covers must provide EMC shielding (e.g. metallized plastic or die cast
metal covers) for permanently connected RS-232 cables
Class “A” equipment is intended for use in an industrial environment. The equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with these instructions, may cause interference to other devices in the vicinity.
If this equipment does cause interference with other devices, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving device
•Increase the separation between the equipment
•Connect the equipment into an outlet on a circuit different from that to which the
other device(s) is connected
•Consult the manufacturer or field service technician for help
Restriction of Hazardous Substances (RoHS)
The environmental protection use period (EPUP), as defined in PRC SJ/T113632006, for the D400 hardware assemblies listed in Table 2, is in excess of 20
years.
Table 2: RoHS Material Declaration Data Content by Assembly
GE part
number
500-0340LF Chassis AssemblyOOOOOO
520-0190Power Supply Blank AssemblyOOOOOO
520-0191Adapter Blank AssemblyOOOOOO
520-0204650 MHz Celeron w Single Ethernet XOOOOO
520-0205LF 1.0 GHz Celeron w Single EthernetOOOOOO
977-0209Cable, UTP Patch Cord Stranded, 60 Inch OOOOOO
977-0529Cable, Null Modem DB9F-DB9F, 80°C,
DescriptionLead
(Pb)
OOOOOO
Assembly
OOOOOO
Ethernet Adapter.
OOOOOO
Assembly
OOOOOO
RTL8110SC
OOOOOO
150V, 72 Inch
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(Cr6)
Polybromina
ted biphenyls
(PBB)
OIndicates that this toxic or hazardous substance contained in all of the
homogeneous materials for this item is below the limit required in PRC SJ/
T11363-2006 and EU Directive 2002/95/EC (RoHS)
X:Indicates that this toxic or hazardous substance contained in at least one of the
homogeneous materials used for this item is above the limit requirement in PRC
SJ/T11363-2006 and EU Directive 2002/95/EC (RoHS)
The maximum concentration limits (MCV's) apply.
Lead (Pb)0.1% by weight=1000 mg/kg=1000 ppm
Mercury (Hg)0.1% by weight=1000 mg/kg=1000 ppm
Cadmium (Cd)0.01% by weight=100 mg/kg=100 ppm
Chromium VI (Cr6)0.1% by weight=1000 mg/kg=1000 ppm
PBB, PBDE0.1% by weight=1000 mg/kg=1000 ppm
Polybrominated
diphenyl ethers
(PBDE)
EAC compliance
The EAC Technical Regulations (TR) for Machines and Equipment apply to the Customs
Union (CU) of the Russian Federation, Belarus, and Kazakhstan.
ProductDescription
Country of origin
Date of manufactureSee label on rear of D400
Declaration of Conformity and/or Certificate of
The D400 Substation Gateway is a secure, substation hardened and CE Marked
communications gateway that collects metering, status, event and fault report data from
intelligent electronic devices (IEDs). It summarizes the data from devices and makes it
available to a master station or host computer over standard SCADA protocols. TCP/IP
network connections are supported over the built-in 10/100 MB Ethernet interface and
dial-up (external modem required).
The D400 comes with a built-in human machine interface (HMI)/annunciator as part of the
base software. A Local HMI can be accessed through the Keyboard, Video, Mouse
interface. A full featured substation HMI is accessed using a standard Web browser (HTTP/
HTTPS) network connection. The D400 is configured “online” through a standard Web
browser.
The data flow managed by a D400 is shown in Figure 1. The D400 communicates data with
the:
•Control Center which can comprise an EMS (Enterprise Management System) or a DMS
(Distribution Management System) SCADA (Supervisory Control and Data Acquisition)
system.
•IEDs (Intelligent Electronic Devices) to monitor and control field inputs and outputs.
The D400 is (see Figure 2) built on a flexible, high-performance, expandable platform
powered by a 1.6 GHz processor. It is distinguished by the noticeable lack of a hard drive
and fan, employing instead the rugged and reliable CompactFlash mass storage and
engineered heat sink and ventilation.
The D400 supports various communication media types through a choice of input/output
(I/0) adapter cards:
•Serial (up to 8 configurable 2-port adapter cards): RS-232, RS-485, Fiber Optic (Glass or
Plastic)
•Ethernet: 10/100BaseT, 100BaseFX, or 10BaseFL
Figure 2: D400 - front view
Features
•Secure Web server (128-bit encryption)
•Secure SCADA communications through Secure Sockets Layer or Transport Layer
Security (SSL/TLS)
•Secure access using SSH (Secure Shell)/SCP (Secure Copy)/HTTPS
•Secure terminal server, gateway, and/or data concentrator using SSL
•User configurable access level
•Support for remote user authentication
•Built-in alarm annunciator
•Support for time synchronization signals, including Network Time Protocol (NTP) and
IRIG-B
•Support for DNP protocol for communications to multiple masters
•High-performance real-time database engine
•Internal Mini SQL™ database for archival of SOE and alarm records
•Built-in basic math/logic functions
•Event notification (e-mail)
•Portable memory device plug-in
•Dual CompactFlash cards for main and user storage
•Automatically transfer configuration and license files
Migration tool The Migration Tool allows you to migrate existing firmware and configuration files for the
D400 Main Module from a 1.0 GHz CPU to a 1.6 GHz CPU. The Migration Tool is a orderable
option from the D400 upgrade kits though GE Grid Solutions Online store.
Product identification number
The D400 comes with an ID number that identifies the supplied options and hardware
configuration of the unit. This ID number (see
alphanumeric characters. The ID number is listed on a label located next to Slot 1 on the
rear panel of the D400.
IRIG-B format pulse width coded (PWC) signal, HCMOS or TTL levels on
terminal block, IRIG-B format 1kHz AM modulated signal on BNC connector,
and IRIG-B PWC signal on Fiber Optic (820 to 850 nm) ST connector.
CPU time sync for internal database time stamping
Distribution Module
Can drive IRIG-B TTL signal from the input module for 16 IEDs
Signal Propagation
Propagated to all 16 RS-232 ports for devices
Propagated to the distribution module
USB KVM & AudioThree USB v1.1 compliant Type A ports for connecting keyboard, mouse, or
touchscreen
HD D-Sub 15 socket for connecting an industrial SVGA display (in
accordance with VESA
®
Plug & Display Standard)3.5 mm stereo audio jack
for audible alarms
User connectionsFront Ethernet port for local connection to HMI
Two USB v1.1 compliant Type A ports for USB device plug-in, such as
keyboard, mouse, or touchscreen
Front serial communication port (RS-232) for local maintenance
Electrical
Physical
Rated power suppliesAC-DC100 to 240 VAC (±10%) 127 VA maximum
Minimum/Maximum AC voltage: 90 VAC / 265 VAC
100 to 300 VDC (±10%) 135 W maximum
Minimum/Maximum DC voltage: 88 VDC / 330 VDC
DC-DC20 to 55 VDC (±10%) 135 W maximum
Minimum/Maximum DC voltage: 18 VDC / 60 VDC
Peak inrush current at
25 °C on cold start
AC-DC26.5 A
40 A
DC-DC35 A
(< 145 VAC or 205 VDC)
peak
(< 264 VAC or 370 VDC)
peak
(< 60 VDC)
peak
Rated frequency (AC-DC) 47 to 63 Hz (50/60 Hz)
Contact closuresSolid-state photo-MOS device
Output ratings at maximum ambient temperature:
– Continuous current: 0.1 A continuous at 300 VAC or 300 VDC
– Peak current: 0.28 A peak for 10 ms
– Maximum on resistance: 35 ohm
– Dielectric isolation: 2 kV
RMS
Overall height2U (3.47”) [88.12 mm]
Width19” rack mount [482.59 mm]
Depth12.24” [310.95 mm] for chassis and rear connectors
13.04” [331.34 mm] with front clearance for protruding parts
Recommended cable
clearance
Recommended work area
3.75” [95.25 mm] for units with fiber optic connections
2.0” [50.8 mm] for units without fiber optic connections
36” [0.91 m] depth by 30” [0.76 m] width on front and back of device.
clearance
Unit gross weight15.4 lb [7.0 kg]
Packing cartonSize: 23.6” x 16.1” x 14.6” [600 mm x 410 mm x 372 mm]
Gross Weight: 20.0 lb [9.1 kg]
Material/FinishGalvannealed steel with black powder coat
Maximum ambient temperature is +50 °C for unit to fully comply with IEC
61010-1 Section 10.1 regarding surface temperature limits for protection
against burns.
The top cover of the D400 can get hot during peak operation. Ensure
that there is at least 1U (1.75 inch [44.45 mm]) of free space above the
D400 unit for proper ventilation.
When the unit is operating above 50 °C ambient temperature, safe
handling precautions are recommended to prevent burns.
overvoltage category
Pollution degree2
UseIndoor use only
AltitudeMaximum altitude 6,560 ft [2000 m]
MTBF (MIL-217F)39,400 hours at 40 °C in a fully loaded single Ethernet configuration
Noise0 dB(A)
FirmwareSupports various IED and host protocols as well as web-based user
Human machine
interface
ConfigurationBuilt-in graphical user interface (Web browser-based)
5% to 95% relative humidity, non-condensing
CAT II (2)
interface and secure access
Built-in graphical user interface (Web browser-based)
•Overview of the steps and tools required to install the D400
•Tour of the product features
•Physical installation the D400 in a rack or substation panel
Before you install and operate the D400, read and follow the safety guidelines and
instructions in “Safety precautions” on page 15.
It may be necessary to install a Service Pack or Service Updates for D400 v3.20 firmware. A
Service Pack comprises a set of all of the individual Service Updates.
Visit GE Multilin Technical Support website for the latest D400 R3.20 Service Pack and
Service updates:
After logging in, navigate to: Substation Automation Products > D400 > Firmware.
Installation steps
The installation procedure varies depending on the components ordered and shipped with
your D400. Follow the procedures in this manual that apply to the specific hardware
configuration of your D400.
1.Mount the D400 in the rack or panel. See “Physical installation” on page 32.
2.Install the supplied battery on the D400 main board. See “Replacing the battery” on
page 160.
3.Set up the communication cards. See Chapter 3, Setting Up Communication Cards.
4.Make device and network connections. See Chapter 4, Connecting to Devices and
Networks.
5.Make power connections and verify operation. See Chapter 5, Powering Up the D400.
6.Set up the D400 network interface. See Chapter 6, Setting Up the D400.
7.Start using the D400 tools and utilities to configure and monitor the operation of the
D400. See Chapter 8, Using the D400.
Required tools
Before beginning the installation procedures, have the following tools and equipment
available:
•Appropriate device cables for serial connections
•CAT5 network cables for RJ-45 Ethernet connections
•Flathead screwdriver with 0.6 mm by 3.5 mm blade (for terminal block wiring)
•Flathead screwdriver with 0.3 mm by 2.5 mm blade (for removing and installing the
adapter cards and changing switch positions)
•#1 Phillips screwdriver (for power terminal block wiring and adapter card removal)
•#2 Phillips screwdriver (for rack mounting the unit)
•Needle-nose pliers
•Wire cutters
•Wire strippers
•Wire-crimping tool (Panduit® CT-1525 or equivalent)
•6 fork connectors, Panduit part number PV14-6F for 16-14 AWG [1.3-2.1 mm²] wire or
PV18-6F for 22-18 AWG [0.3-0.8 mm²] wire (or equivalent) for terminal block
connections
•1 ring connector, Panduit part number PV10-14R for 12 AWG [3.3 mm²] wire for
protective earth terminal
•Approved network settings for the device
•Windows-based PC with Tera Term® (or any Windows-based terminal emulation
software) and Web browser software installed
CHAPTER 2: INSTALLING THE D400
Unpacking and inspecting the D400
To unpack and inspect the D400:
1.Carefully remove the D400 from its packaging.
2.Open the product package and check that the following items have been delivered:
–D400 unit (Product ID D400*XXXXXX)
–Ethernet cable, 60 inch [1.5 m], (GE Item No. 977-0209/60) for local network
connection
–Serial null modem cable, 72 inch [1.8 m], (GE Item No. 977-0529/72) for local
maintenance connection
–½ AA 3.6 V Lithium Battery (GE Item No. 980-0038)
–Substation Automation products - Documentation CD (GE Item No. 581-0002)
–Mini SQL Proof of License (GE Item No. 580-1703)
3.Visually inspect the unit to ensure it has not sustained any visible damage during
transit. If there are visible signs of damage, report it immediately to the carrier.
4.\Verify that you have received all items. GE parts include a unique number, typically in
the format XXX-XXXX, that can be used as a reference.
5.Verify the hardware configuration of the D400 using the Product ID number. For an
explanation of the Product ID. See “Ordering guide” on page 22.