GE KTC-XP1 User Manual

KTC-XP1

UltraView Camera

With Xposure Technology

© 2004 GE Security

All Rights Reserved.

Any GE Security software supplied with
GE Security products is proprietary and
furnished under license and can be used or
copied only in accordance with the terms of
such license.

This document contains proprietary
information that is protected by copyright.
No part of this document may be
reproduced or transmitted in any form or by
any means without the prior written
permission of GE Security.

The information contained in this document
is subject to change without notice.
GE Security, in keeping pace with
technological advances, is a company of
product innovation. Therefore, it is difficult
to ensure that all information provided is
entirely accurate and up-to-date.
GE Security accepts no responsibility for
inaccuracies or omissions and specifically
disclaims any liabilities, losses, or risks,
personal or otherwise, incurred as a
consequence, directly or indirectly, of the
use or application of any of the contents of
this document.

For the latest product specifications, visit
GE Security online at www.gesecurity.com
or contact your sales representative.

For technical support before and after installation, call 800-469-1676.

Technical support is available 24 hours a day, 7 days a week.

Call: Tech Support 800-469-1676 (6 A.M. – 5 P.M. PST Monday through Friday)
Tech Support 541-740-3589 (all other times)
Main 800-343-3358 or 541-754-9133
Fax: Tech Support 541-752-9096 (available 24 hours a day)
Main 541-754-7162
Web: www.gesecurity.com

1047441A / February 2004

This equipment has been tested and
found to comply with the limits for a
Class A digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
when the equipment is operated in a
commercial environment. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instruction manual, may cause
harmful interference to radio
communications.

You are cautioned that any changes or
modifications not expressly approved
by the party responsible for compliance
could void the user's authority to
operate the equipment.

KTC-XP1 UltraView Camera Table of Contents

TABLE OF CONTENTS

BEFORE YOU BEGIN................................................................4

1 PACKAGE CONTENTS ........................................................5

NSTALLATION ...................................................................6

2 I

2.1 M

AKING VIDEO CONNECTIONS....................................6

2.2 SETTING THE LENS-MODE DIP SWITCH ......................7

2.3 ATTACHING THE CUSTOMER-SUPPLIED LENS...............8

2.4 MAKING POWER CONNECTIONS ..................................9

ROGRAMMING ...............................................................10

3 P

3.1 OSD CONTROL OF MENUS ......................................10

3.2 P

ROGRAMMING WITH THE MENUS .............................10

3.2.1 Main Menu..................................................................11

3.2.2 Camera Setup ............................................................11

3.2.2.1 CHANGING THE SIGNAL FORMAT ....................12

3.2.2.2 ADDING A CAMERA ID....................................12

3.2.2.3 SETTING THE LENS MODE AND ADJUSTING THE

DEFAULTS.....................................................13

3.2.2.4 ADJUSTING THE SYNC MODE .........................15

3.2.2.5 ADJUSTING THE AUTOMATIC GAIN CONTROL

(AGC) ..........................................................16

3.2.2.6 EXITING CAMERA SETUP................................17

3.2.3 White Balance (ATW, ATW-WIDE, HOLD) ................17

3.2.4 Locations (Lighting Environments) .............................18

3.2.5 PTZ .............................................................................20

3.2.6 Exiting with Saving or Canceling Changes.................21

TROUBLESHOOTING...............................................................22

1047441A / February 2004 3

Before You Begin KTC-XP1 UltraView Camera

BEFORE YOU BEGIN

Read these instructions before installing or operating this product.

Note: This installation should be made by a qualified service person and should conform to
local codes.

This manual provides installation and operation information. To use this
document, you must have the following minimum qualifications:

• A basic knowledge of CCTV systems and components

• A basic knowledge of electrical wiring and low-voltage electrical

hookups

Use this product only for the purpose for which it was designed.

Customer Support

For assistance in installing, operating, maintaining, and troubleshooting
this product, refer to this document and any other documentation
provided. If you still have questions, contact Technical Support:

GE Security
Call: 800-469-1676

Fax: [phone]

Note: You should be at the equipment, ready with details before calling Technical Support.

Conventions Used in this Manual

Boldface or button icons highlight command entries. The following
WARNING, CAUTION, and Note statements identify potential hazards:

* WARNING:

Improper use of this equipment can cause severe bodily injury or
equipment damage.

** CAUTION:

Improper use of this equipment can cause equipment damage.

Note: Notes contain important information about a product or procedure.

* This symbol indicates electrical warnings and cautions.
** This symbol indicates general warnings and cautions.

4 1047441A / February 2004

KTC-XP1 UltraView Camera Package Contents

1 PACKAGE CONTENTS

CAUTION:

Use direct plug-in UL listed power supplies marked Class 2 or
LPS (limited power source) of the required output rating as listed
on the unit.

Manual Camera C-mount adapter

(for C-mount lenses only)

Figure 1. Package contents

Note: The manual includes a quick reference guide for installation and programming. It is
located in the fold of the manual.

1047441A / February 2004 5

Installation KTC-XP1 UltraView Camera

2 INSTALLATION

2.1 MAKING VIDEO CONNECTIONS

Note: With the Xposure technology, both the BNC (composite) and S-video (Y/C video)

connections provide sharper images of all scenes (especially high-contrast scenes). The
S-video connection, however, provides even greater clarity over the BNC connection.

See Figure 2 and perform the following:

Coaxial cable with BNCs
between MON.OUT and
test or local monitor

Coaxial cable with BNCs
between VIDEO OUT
and monitor, multiplexer,
or switcher

S-video cable between
S-VIDEO and monitor

Note: You can connect up

Figure 2. Video connections

to three monitors (or
devices) to each camera.

1) Connect a coaxial cable terminated with BNC connectors between
the MON.OUT connector of the camera and the video in connector
on a test or local monitor.

2) Connect a coaxial cable terminated with BNC connectors between
the VIDEO OUT connector of the camera and the video in
connector on a monitor, multiplexer, switcher, or other standard
video device.

3) Connect an S-video (Y/C video) cable between the S-VIDEO
connector of the camera and the video in connector on a high­resolution surveillance monitor.

Note: If you’re not seeing the video quality that you expect with the S-video
connection, consult your company’s S-video technician.

6 1047441A / February 2004

KTC-XP1 UltraView Camera Installation

2.2 SETTING THE LENS-MODE DIP SWITCH

Note: If your lens has a manual iris, ignore this switch. It is for autoiris lenses only.

See Figure 3 and set switch as shown:

Set to VD

(video drive) for:

Autoiris lenses

with built-in amplifier

(i.e., video-type

lenses)

Figure 3. Lens-mode DIP switch settings and iris level adjustment

Note: When the lens-mode DIP switch is set to DD, you can use the DD level screw (iris
level adjustment) to ensure the correct exposure of images for the camera’s position and
the lighting conditions. Use an insulated tool to rotate the screw. Observe the results on the
monitor screen for the best setting.

Note: The circuitry and programming must be set to the same setting for autoiris lenses.
Refer to section 3.2.2.3 Setting the Lens Mode and Adjusting the Defaults.

Set to DD
(direct drive) for:

Autoiris lenses
without amplifier
(i.e., DC-type
lenses)

DD adjustment
(see note)

Installation continues on next page.

1047441A / February 2004 7

Installation KTC-XP1 UltraView Camera

2.3 ATTACHING THE CUSTOMER-SUPPLIED LENS

Note: For optimal performance, use an autoiris lens.

Refer to the instructions that came with the lens you purchased for
complete installation instructions of the lens.

In general, see Figure 4 and perform the following:

Video-type

autoiris

lens leads:

Red (9 VAC)

(no connection)

Black (ground)

White (video)

Camera Autoiris lens

Figure 4. Attaching the customer-supplied lens

NC

Pins for
solder side
of lens plug

connector

C-mount adapter

(for C-mount lenses only)

Autoiris lens

plug

Pins for
solder side
of lens plug

(autoiris lens shown;

a manual iris lens has no cable)

DC-type
autoiris
lens leads:

Damping coil (+)

Damping coil (–)

Driving coil (+)

Driving coil (–)

Lens

1) If you are using a C-mount lens, screw on the provided C-mount
adapter.

2) Screw the customer-supplied lens to the camera.

3) If you are using an autoiris lens, insert the autoiris lens plug into the

autoiris lens connector.

8 1047441A / February 2004

KTC-XP1 UltraView Camera Installation

2.4 MAKING POWER CONNECTIONS

CAUTION:

y Use direct plug-in UL listed power supplies marked Class 2 or
LPS (limited power source) of the required output rating as listed
on the unit.
y Complete all instruction steps before supplying power to the unit.

See Figure 5 and perform the following:

Connect a universal
12 VDC/24 VAC power
supply as shown

Note: The terminal block is not
polarity-sensitive.

Note: The power LED (
illuminates to show that the
camera is receiving power.

Figure 5. Power connections

)

1) With a screwdriver, loosen the ~AC24V/DC12V and GND terminal
screws on the terminal block.

2) Connect

Note: The terminal block is not polarity-sensitive. Either power lead can be

connected to either terminal connector.

a universal 12 VDC/24 VAC power supply to the terminal block.

3) Retighten the terminal screws until snug, ensuring that the power
leads are secure.

4) Supply power to the unit by plugging the power supply into a proper
power source.

Note: The power LED ( ) illuminates to show that the camera is receiving power.
If it does not illuminate, check the terminal block connections and the power source.

1047441A / February 2004 9

Programming KTC-XP1 UltraView Camera

3 PROGRAMMING

Use the OSD (on-screen display) menus to program the camera.

3.1 OSD CONTROL OF MENUS

OSD menu controls:

Use the center selection

button to enter a menu or
to select a menu option.

Use the up and down

buttons to move vertically
between menus and
options.

Use the right and left

buttons to move
horizontally to and
between options.

Figure 6. OSD (on-screen display) menu controls

Note: Wherever the PREVIOUS PAGE option appears, use it to leave the current menu
and return to the previous menu. Move to the PREVIOUS PAGE option and press

.

3.2 PROGRAMMING WITH THE MENUS

To access the main menu:

Press and hold the center selection
button (

in Figure 6) for a few

seconds.

Note: Factory defaults are shown.

CAMERA SETUP.
WHITE BALANCE ATW
LOCATIONS GENERAL
PTZ.
EXIT SAVECHANGES.

10 1047441A / February 2004

MAIN MENU

KTC-XP1 UltraView Camera Programming

3.2.1 MAIN MENU

Camera Setup menu Use these menus to configure signal format

(NTSC/PAL), camera ID (i.e., title), iris
settings, synchronization mode, and gain
control. See section 3.2.2 Camera Setup.

White Balance Use this menu to adjust the white balance.

See section 3.2.3 White Balance (ATW,
ATW-WIDE, HOLD).

Locations Use this menu to program presets. See

section 3.2.4 Locations.

PTZ Use this menu to control the camera’s digital

PTZ functions. See section 3.2.5 PTZ.

Exit Use this option to exit the OSD programming

menus. See section 3.2.6 Exiting with Saving
or Canceling Changes.

3.2.2 C

AMERA SETUP

Use these menus to configure signal format (NTSC/PAL), camera ID
(i.e., title), iris settings, synchronization mode, and gain control.

To access the Camera Setup
menu:

At the Main Menu, use the up and
down buttons (

) to move to

the Camera Setup menu and
access it by pressing the center
selection button (

).

CAMERA SETUP.
WHITE BALANCE ATW
LOCATIONS GENERAL
PTZ.
EXIT SAVE CHANGES.

MAIN MENU

1047441A / February 2004 11

Programming KTC-XP1 UltraView Camera

3.2.2.1 CHANGING THE SIGNAL FORMAT

To change the signal format:

At the Camera Setup menu, use
the up and down buttons (

)

to move to the System option
and use the right and left buttons
(

) to move to and between

the signal format options (NTSC
or PAL).

Note: It will take a few seconds for the video
on the screen to stabilize to the new format.

SYSTEM <NTSC>
CAM_ID SETUP.
LIGHT CONTROL AIS.
SYNC LINELOCK.
AGC ON.
PREVIOUS PAGE...

CAMERA SETUP

3.2.2.2 ADDING A CAMERA ID

You can add a camera ID (i.e., title) of up to 12 characters that will
appear on the monitor screen. You can also give it an opaque
background to make it easier to see and position it on the screen to
avoid covering critical viewpoints.

To add a camera ID:

1) At the Camera Setup menu,
use the up and down buttons

) to move to the

(
CAM_ID SETUP option and

press the center selection
button (

) to access the

Camera ID Menu.

2) At the Camera ID menu, use
the

, , , ,

and OSD
buttons to perform the
following (see Figure 6):

SYSTEM NTSC
CAM_ID SETUP.
LIGHT CONTROL AIS.
SYNC LINELOCK.
AGC ON.
PREVIOUS PAGE...

ID DISPLAY <OFF>
CAMERA ID:
ID POSITION UP-CENTER
ID BACKGROUND NONE
PREVIOUS PAGE...

CAMERA SETUP

CAMERA ID MENU

12 1047441A / February 2004

KTC-XP1 UltraView Camera Programming

a) Move to the ID DISPLAY option and toggle between the OFF

and ON options. Leave the desired option displayed. ON
displays the camera ID on the monitor screen.

b) Move to the CAMERA ID option and press the center selection

button (
buttons to scroll through the alphanumeric characters for the
first and following positions of the label. Press the center
selection button (
next character position.

) to access the 12-character label. Use the OSD

) to save each character and move to the

Note: You can hold the

Note: To change a character that is already saved, leave and reenter the

CAMERA ID option, press the center selection button (

characters that you wish to remain as they are, and when you have highlighted
the character to be changed, make the change, save it, and finish saving the
remaining characters in the camera title.

buttons for continuous scrolling.

and

) for all leading

c) Move to the ID POSITION option and toggle between the

position options. Leave the desired option displayed.

d) Move to the ID BACKGROUND option and toggle between the

background options. Leave the desired option displayed.

e) Move to the PREVIOUS PAGE option and press

to return to

the Camera Setup menu.

3.2.2.3 S

ETTING THE LENS MODE AND ADJUSTING THE DEFAULTS

While the lens-mode DIP switch sets the camera’s circuitry for controlling
the lens, the light control menu options set the camera’s programming.
For autoiris lenses, the circuitry and programming must be set to the
same setting. In the programming, AIS includes both DIP switch settings
(DD and VD). Manual-iris lenses have no DIP switch setting.

Lens-mode settings (i.e., light-control settings in the programming):

• AIS for autoiris lenses without amplifier (i.e., DC-type lenses) and
autoiris lenses with built-in amplifier (i.e., video-type lenses)

Note: Specify DD or VD using the lens-mode DIP switch. See section 2.2 Setting the
Lens-Mode DIP Switch.

• AES for manual-iris lenses

1047441A / February 2004 13

Programming KTC-XP1 UltraView Camera

To set the lens mode (light control):

At the Camera Setup menu, use
the up and down buttons (

)

to move to the Light Control option
and use the right and left buttons
(

) to move to and between

the light-control options (AIS or

SYSTEM NTSC
CAM_ID SETUP.
LIGHT CONTROL <AIS. >
SYNC LINELOCK.
AGC ON.
PREVIOUS PAGE...

AES).

The lens mode programming defaults provide optimal performance for
most applications. If you need to adjust the autoiris programming defaults,
however, two scales are available:

• Level for adjusting the gain when the autoiris lens begins to close.

• Threshold for adjusting the gain of the autoiris lens control signal.

Note: The threshold adjustment for the AES mode is typically not needed unless color
bands are visible in very bright scenes. Raise the threshold to correct.

CAMERA SETUP

To adjust the level and threshold
defaults of a lens mode:

With the selected light control
option (lens mode) still highlighted
(AIS or AES), press the center
selection button (

) to enter the

AIS or AES menu. At the AIS or
AES menu, use the up and down
buttons (

) to move between

the level and threshold scales and
use the right and left buttons
(

) to adjust the markers on

the scales

Move to the PREVIOUS PAGE
option and press

to leave the

current menu.

AIS MENU

LEVEL
MAX 90 MIN

THRESHOLD
MIN 0 MAX
PREVIOUS PAGE...

14 1047441A / February 2004

KTC-XP1 UltraView Camera Programming

3.2.2.4 ADJUSTING THE SYNC MODE

CAUTION:

The phase adjustment must be made by a qualified service person.

To reduce the effect of picture roll on the monitor caused by the difference
in the vertical interval sync pulses of your equipment (cameras, power
supplies, monitors, switchers, etc.), you can synchronize the vertical
interval sync pulse of the video source (your cameras). You can use the
AC line lock mode to synchronize the pulses of your cameras with other
equipment, or you can use the internal sync generator when consistent
phasing is not required.

Sync modes:

• Line lock: The line lock mode can synchronize all of the
cameras in a system by locking their vertical interval sync pulse
with the mains frequency of the power source. The same power
source must be used to power all cameras in the system for
consistent phasing.

• Use the line lock sync mode for cameras being powered by

AC power supplies.

• Use the V-phase adjustment to adjust individual cameras

when they are powered from sources with differing phases.

Note: Using a DC power supply will cause the sync mode to default to internal
synchronization.

• Internal: This mode uses the camera’s internal sync generators to
generate their vertical interval sync pulses.

Use the internal sync mode for cameras being powered by DC power
supplies.

To set the sync mode:

At the Camera Setup menu, use
the up and down buttons (

to move to the Sync option and
use the right and left buttons
(

) to move to and between

the sync options (LINELOCK or

)

SYSTEM NTSC
CAM_ID SETUP.
LIGHT CONTROL AIS.
SYNC <LINELOCK.>
AGC ON.
PREVIOUS PAGE...

INTERNAL).

1047441A / February 2004 15

CAMERA SETUP

Programming KTC-XP1 UltraView Camera

If line lock is selected, you can
adjust the vertical phase as follows:

With LINELOCK selected and still
highlighted, press the center
selection button (

right and left buttons (

), then use the

) to

adjust the marker on the scale.

Note: Observe the results on the monitor
screen for the best setting.

Move to the PREVIOUS PAGE
option and press

to leave the

current menu.

V-PHASE
0 309 620
PREVIOUS PAGE...

SYNC MENU

(Default is 504.)

3.2.2.5 A

DJUSTING THE AUTOMATIC GAIN CONTROL (AGC)

To reduce the amplitude decay of an electronic signal and the resulting
noise in images, you can adjust the maximum value for the gain control.
This camera provides both automatic and manual control adjustments for
the predetermined margins that regulate the voltage level.

To set the AGC mode:

At the Camera Setup menu, use
the up and down buttons (

to move to the AGC option and
use the right and left buttons
(

) to move to and between

the AGC options (ON or OFF).

SYSTEM NTSC

)

CAM_ID SETUP.
LIGHT CONTROL AIS.
SYNC LINELOCK.
AGC <ON. >
PREVIOUS PAGE...

CAMERA SETUP

16 1047441A / February 2004

KTC-XP1 UltraView Camera Programming

Select ON to set the maximum automatic gain value and select OFF to
set the system gain manually.

To set the maximum level of the
automatic or manual gain:

With ON or OFF selected and still
highlighted, press the center
selection button (

the right and left buttons (

), then use

)

to adjust the marker on the scale.

Note: Observe the results on the monitor
screen for the best setting.

Move to the PREVIOUS PAGE
option and press

to leave the

current menu.

3.2.2.6 E

XITING CAMERA SETUP

To exit camera setup:

At the Camera Setup menu, use
the up and down buttons (

)

to move to the PREVIOUS PAGE
option, then press the center
selection button (

).

AGC MENU (OR MANUAL GAIN)

LEVEL
MIN 34 MAX
PREVIOUS PAGE...

(AGC default is 34;

manual gain default is 0.)

CAMERA SETUP

SYSTEM NTSC
CAM_ID SETUP.
LIGHT CONTROL AIS.
SYNC LINELOCK.
AGC ON.
PREVIOUS PAGE...

3.2.3 WHITE BALANCE (ATW, ATW-WIDE, HOLD)

White balance modes:

• ATW (default)/ATW-Wide: The ATW (automatic tracking white
balance) modes monitor the color temperature continuously while an
internal microcontroller sets the white balance. This setting is best
when the color range changes constantly.

ATW operating color temperature range: 2800 – 7500 K.

ATW-wide operating color temperature range: 2000 – 11000 K.

1047441A / February 2004 17

Programming KTC-XP1 UltraView Camera

• Hold: In the hold mode, the white balance color temperature is
computed as a reference at the moment HOLD is selected with the
center selection button (

range remains constant.

The camera will maintain a white balance setting at the current color
temperature read within the range of 2000 – 11000 K.

). This setting is best when the color

To set the white balance mode:

At the Main Menu, use the up and
down buttons (

) to move to

the WHITE BALANCE option, use
the right and left buttons (

)

to move to and between the
options (ATW, ATW-WIDE, and
HOLD), then press the center
selection button (

) to select the

CAMERA SETUP.
WHITE BALANCE <ATW >
LOCATIONS GENERAL
PTZ.
EXIT SAVE CHANGES.

MAIN MENU

option showing.

Note: If selecting the Hold option, first fill the viewing area with a neutral background of
white or gray.

3.2.4 LOCATIONS (LIGHTING ENVIRONMENTS)

The location settings provide three presets and one customizable setting
for defining the lighting environment that the camera is viewing.

• General: Use this setting for high-contrast scenes where there is
no specific focus on lighter or darker areas.

• Outside: Use this setting for outdoor environments or high-
contrast scenes where the focus is on the darker areas of the
scene.

• Office: Use this setting for office environments using fluorescent
or tungsten lighting. This setting has the lowest maximum
dynamic range of the three preset settings.

• Custom WDR: Use the options of this setting to adjust the limits
of the dynamic range.

18 1047441A / February 2004

KTC-XP1 UltraView Camera Programming

To select a lighting environment
setting:

At the Main Menu, use the up and
down buttons (

) to move to

the LOCATIONS option, use the
right and left buttons (

) to

move to and between the options
(GENERAL, OUTSIDE, OFFICE,
and CUSTOM_WDR), then press
the center selection button (

) to

select the option showing.

CAMERA SETUP.
WHITE BALANCE ATW
LOCATIONS <GENERAL>
PTZ.
EXIT SAVE CHANGES.

MAIN MENU

To adjust the bias and limit of the
custom WDR setting (if selected):

With CUSTOM_WDR still
highlighted, press the center
selection button (

). At the

WDR menu, use the up and
down buttons (

) to move

between the bias and limit
scales and use the right and left
buttons (

) to adjust the

Bias dB

-36X 0 36

Limit dB
0 23 36
PREVIOUS PAGE...

(Bias default is 0; limit default is 12.)

WDR MENU

markers on the scales.

Note: Observe the results on the monitor screen for the best settings.

Note: Adjusting the bias changes the dynamic range of the camera’s light meter. Reducing

the limit value lowers the maximum dynamic range of the camera. These values are best
left at their defaults: 0 bias and 12 limit.

Note: If the internal parameters of the camera end up differing from those set by the location
setting due to adjusting the default values, a location setting other than CUSTOM_WDR can
become CUSTOM_WDR.

Move to the PREVIOUS PAGE option and press to leave the current
menu.

1047441A / February 2004 19

Programming KTC-XP1 UltraView Camera

3.2.5 PTZ

The camera provides a digital PTZ (pan/tilt/zoom) of 1X – 4X.

To access the digital PTZ menu:

At the Main Menu, use the up and
down buttons (

) to move to

the PTZ option, then press the
center selection button (

).

CAMERA SETUP.
WHITE BALANCE ATW
LOCATIONS GENERAL
PTZ.
EXIT SAVE CHANGES.

MAIN MENU

To adjust the PTZ limits:

At the PanTiltZoom menu, use the
up and down buttons (

) to

move between the zoom, pan,
and tilt scales and use the right
and left buttons (

) to adjust

the markers on the scales.

Note: Observe the results on the monitor screen for the best settings.

Note: On the zoom scale, 1 is 1X digital zoom and 10 is 4X digital zoom. The pan and tilt

settings are dependent on the zoom setting and range from –100 to +100. If zoom is set to
1 (1X digital zoom), the pan and tilt settings have no effect.

Zoom
1 6 10

Pan

-100 30 100

Tilt

-100 0 100
PREVIOUS PAGE...

PanTiltZoom MENU

(Zoom default is 1; pan default is 0;

tilt default is 0.)

Move to the PREVIOUS PAGE option and press to leave the current
menu.

20 1047441A / February 2004

KTC-XP1 UltraView Camera Programming

3.2.6 EXITING WITH SAVING OR CANCELING CHANGES

To exit:

At the Main Menu, use the up and
down buttons (

) to move to

the EXIT option, use the right and
left buttons (

) to move to

and between the exit options
(SAVE CHANGES, NO CHANGE,
FACTORY DEFAULT), then press
the center selection button (

) to

CAMERA SETUP.
WHITE BALANCE ATW
LOCATIONS GENERAL
PTZ.
EXIT <SAVE CHANGES.>

MAIN MENU

select the option showing.

Note: FACTORY DEFAULT restores the factory default settings before exiting the
programming menus. This replaces all custom settings.

1047441A / February 2004 21

Troubleshooting KTC-XP1 UltraView Camera

TROUBLESHOOTING

Problem Probable Cause Solution

No picture on the
monitor

Lens cap is still in
place

No power to the
camera

Monitor is not
functioning properly

Camera is not set up
properly for the lens
type

Remove the lens cap

Check that the power
LED at the camera is lit

If the LED is not lit, check
the camera power supply

Connect a test monitor to
the MON.OUT connection
to check for a local video
signal

Set the lens selection
switch for the type of lens
being used (VD or DD)
(see Figure 3)

Ensure that the autoiris
plug in is connected
properly (see Figure 4)

22 1047441A / February 2004

KTC-XP1 UltraView Camera Troubleshooting

Problem Probable Cause Solution

Picture quality is poor

Camera lens is dirty Clean the camera lens

Monitor is not set up
properly

Camera is not focused
properly

Camera is not set up
properly for the lens
type

Ensure that the monitor
settings are correct

Ensure that termination at
the monitor is correct

Confirm that the cable
between the camera and
the monitor is working
properly

Refer to the instructions
that came with the lens
you purchased

C-mount lens: attach the
C-mount adapter between
the lens and the camera

CS-mount lens: remove
the C-mount adapter

Ensure that the lens
mode is correct
(section 3.2.2.3)

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