GE JB940, JB960, JBP85 User Manual

GE Appliances

Safety Information

Anti-Tip Device . . . . . . . . . . . . 3
Safety Precautions . . . . . . . 3, 4
Radiant Surface Units . . . . . . . 5
Oven . . . . . . . . . . . . . . . . . . . . 6

Operating Instructions

Using the Surface Units . . . 7–9
Using the Clock and Timer . . 16 Timed Baking & Roasting . . . 17
Oven Thermostat . . . . . . . . . 24
Self-Cleaning . . . . . . . . . 25, 26

Care and Cleaning

Control Knobs . . . . . . . . . . . .27
Lift-Off Oven Door . . . . . . . . . 28
Oven Shelves . . . . . . . . . . . . .28
Broiler Pan & Grid . . . . . . . . . 29
Oven Light . . . . . . . . . . . . . . . 29
Glass Cooktop . . . . . . . . . . . . 30

Troubleshooting Tips

Before You Call

Customer Service

Warranty . . . . . . . . . . . . . . . . 39
Service Telephone
Numbers . . . . . . . . . Back Cover
Inside you will find many helpful hints on how to use and maintain your range properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your range.
READ THIS MANUAL
GE & You, A Service Partnership.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label behind the storage drawer on the front of the range frame.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
You’ll find many answers to common problems in the
Before You Call
For Service
section. If you review our chart of
Troubleshooting Tips
first,
you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section of this manual. Or you can always call the GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.
IF YOU NEED SERVICE
Congratulations! You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your range. That’s important, because your new range will be part of your family for many years. And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
2
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
Through the internet at www.geappliances.com
Complete and mail the enclosed Product Registration Card
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock, or to prevent property damage, personal injury, or loss of life.
All ranges can tip and injury could result.
To prevent accidental tipping of the range, attach it to the wall and floor by installing the Anti-Tip device supplied.
To check if the device is installed and engaged properly, remove the kick panel or storage drawer and inspect the rear leveling leg. Make sure it fits securely into the slot.
If you pull the range out from the wall for any reason, make sure the device is properly engaged when you push the range back against the wall. If it is not, there is a possible risk of the range tipping over and causing injury if you or a child stand, sit or lean on an open door.
Please refer to the Anti-Tip device information in this manual. Failure to take this precaution could result in tipping of the range and injury.
WARNING

ANTI-TIP DEVICE

IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances.
The fiberglass insulation in self-clean ovens gives off a very small amount of carbon monoxide during the cleaning cycle. Exposure can be minimized by venting with an open window or using a ventilation fan or hood.
Fluorescent light bulbs contain mercury. If your model has a surface light, you must recycle the fluorescent light bulb according to local, state and federal codes.
When using electrical appliances, basic safety precautions should be followed, including the following:
Use this appliance only for its intended
purpose as described in this Owner’s Manual.
Be sure your appliance is properly installed
and grounded by a qualified installer in accordance with the provided installation instructions.
Have the installer show you the location of
the circuit breaker or fuse. Mark it for easy reference.
Do not attempt to repair or replace any
part of your range unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
Before performing any service, disconnect
the range power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
Do not leave children alone—children
should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
Do not allow anyone to climb, stand or
hang on the door, storage drawer or cooktop. They could damage the range and even tip it over, causing severe personal injury.

SAFETY PRECAUTIONS

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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
Do not store flammable materials in an
oven or near the cooktop.
CAUTION:
Items of interest to children should not be stored in cabinets above a range or on the backsplash of a range— children climbing on the range to reach items could be seriously injured.
Never wear loose-fitting or hanging
garments while using the appliance. Be careful when reaching for items stored over the range. Flammable material could be ignited if brought in contact with hot surface units or heating elements and may cause severe burns.
Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface units or heating elements. Do not use a towel or other bulky cloth in place of pot holders.
Do not use water on grease fires. Never
pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi-purpose dry chemical or foam-type fire extinguisher.
Flaming grease outside a pan can be put
out by covering it with baking soda or, if available, by using a multi-purpose dry chemical or foam-type fire extinguisher.
Flame in the oven can be smothered
completely by closing the oven door and turning the oven off or by using a multi­purpose dry chemical or foam-type fire extinguisher.
For your safety, never use your appliance
for warming or heating the room.
Do not let cooking grease or other
flammable materials accumulate in or near the range.
Do not touch the surface units, the heating
elements or the interior surface of the oven. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact the surface units, areas nearby the surface units or any interior area of the oven; allow sufficient time for cooling first.
Potentially hot surfaces include the
cooktop, areas facing the cooktop, oven vent opening, surfaces near the opening, crevices around the oven door.
REMEMBER:
The inside surface of the oven
may be hot when the door is opened.
Do not store or use combustible materials,
gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Keep the hood and grease filters clean
to maintain good venting and to avoid grease fires.
Teach children not to play with the
controls or any other part of the range.
Always keep dish towels, dish cloths, pot
holders and other linens a safe distance from your range.
Always keep wooden and plastic utensils
and canned food a safe distance from your range.
Always keep combustible wall coverings,
curtains or drapes a safe distance from your range.
WARNING!
SAFETY PRECAUTIONS
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Use proper pan size—select cookware having flat bottoms large enough to cover the surface unit heating element. The use of undersized cookware will expose a portion of the surface unit to direct contact and may result in ignition of clothing. Proper relationship of cookware to surface unit will also improve efficiency.
Never leave the surface units unattended at
high heat settings. Boilovers cause smoking and greasy spillovers that may catch on fire.
Only certain types of glass, glass ⁄ceramic,
earthenware or other glazed containers are suitable for cooktop service; others may break because of the sudden change in temperature.
To minimize the possibility of burns,
ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units.
Always turn the surface units off before
removing cookware.
When preparing flaming foods under the
hood, turn the fan on.
Use care when touching the cooktop. The
glass surface of the cooktop will retain heat after the controls have been turned off.
Keep an eye on foods being fried at high or
medium high heat settings.
Foods for frying should be as dry as
possible. Frost on frozen foods or moisture on fresh foods can cause hot fat to bubble up and over the sides of the pan.
Use little fat for effective shallow or deep
fat frying. Filling the pan too full of fat can cause spillovers when food is added.
If a combination of oils or fats will be used
in frying, stir together before heating, or as fats melt slowly.
Always heat fat slowly, and watch as it heats.
Use a deep fat thermometer whenever
possible to prevent overheating fat beyond the smoking point.
Avoid scratching the glass cooktop. The
cooktop can be scratched with items such as sharp instruments; rings or other jewelry, and rivets on clothing.
Do not operate the radiant surface units if
the glass is broken. Spillovers or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock. Contact a qualified technician immediately should your glass cooktop become broken.
Never use the glass cooktop surface as a
cutting board.
Do not place or store items that can melt or
catch fire on the glass cooktop, even when it is not being used.
Be careful when placing spoons or other
stirring utensils on glass cooktop surface when it is in use. They may become hot and could cause burns.
Clean the cooktop with caution. If a wet
sponge or cloth is used to wipe spills on a hot surface unit, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
NOTE:
We recommend that you avoid wiping any surface unit areas until they have cooled and the indicator light has gone off. Sugar spills are the exception to this. Please see the
Cleaning the glass
cooktop
section.
When the cooktop is cool, use only the
recommended cleaning cream to clean the cooktop.
To avoid possible damage to the cooking
surface, do not apply cleaning cream to the glass surface when it is hot.
After cleaning, use a dry cloth or paper
towel to remove all cleaning cream residue.
Read and follow all instructions and
warnings on the cleaning cream labels.

RADIANT SURFACE UNITS

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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
Do not heat unopened food containers.
Pressure could build up and the container could burst, causing an injury.
Keep the oven vent unobstructed.
Keep the oven free from grease buildup.
Place the oven shelf in the desired position
while the oven is cool. If shelves must be handled when hot, do not let pot holder contact the heating elements.
When using cooking or roasting bags in the
oven, follow the manufacturer’s directions.
Pulling out the shelf to the stop-lock is a
convenience in lifting heavy foods. It is also a precaution against burns from touching hot surfaces of the door or oven walls.
Do not use the oven to dry newspapers.
If overheated, they can catch on fire.
Do not use the oven for a storage area.
Items stored in an oven can ignite.
Do not leave paper products, cooking
utensils or food in the oven when not in use.
Do not use aluminum foil to line oven
bottoms, except as suggested in this manual. Improper installation of aluminum foil may result in a risk of electric shock or fire.
Stand away from the range when opening the oven door. Hot air or steam which escapes can cause burns to hands, face and/or eyes.
WARNING!

OVEN

Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Do not use oven cleaners. No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven. Residue from oven cleaners will damage the inside of the oven when the self-clean cycle is used.
Do not clean the door gasket. The door
gasket is essential for a good seal. Care should be taken not to rub, damage or move the gasket.
Before self-cleaning the oven, remove the
broiler pan, grid and other cookware.
Be sure to wipe up excess spillage before
starting the self-cleaning operation.
If the self-cleaning mode malfunctions,
turn the oven off and disconnect the power supply. Have it serviced by a qualified technician.
Clean only parts listed in this Owner’s
Manual.
SELF-CLEANING OVEN
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Safety Instructions
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Care and Cleaning Troubleshooting Tips Customer Service
Using the surface units.
Throughout this manual, features and appearance may vary from your model.
How to Set
Push the knob in and turn in either direction to the setting you want.
At both
OFF
and HIthe control
clicks
into position. You may hear slight
clicking
sounds during cooking, indicating the control is keeping the power level you set.
A
HOT COOKTOP
indicator light will glow when any radiant element is turned on, and will remain on until the surface is cooled to approximately 150°F.
Indicator light will:
come on when the unit is hot to the touch.
stay on even after the unit is turned off.
glow until the unit is cooled to approximately 150° F.
The WM(warm) setting on the right
REAR
surface unit keeps already heated
food warm until ready to serve.
Be sure you turn the control knob to OFF when you finish cooking.
Using the Bridge Burner
To use the bridge burner, turn the control knob to the
BRIDGE BURNER
settings.
For full bridge burner operation, turn on the rear burner.
To use only the front burner, turn the control knob to the
FRONT BURNER
settings.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the surface units.
Do not slide cookware across the cooktop because it can scratch the glass—the glass is scratch resistant, not scratch proof.
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Safety Instructions
Operating Instructions
Safety Instructions
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Care and Cleaning Troubleshooting Tips Customer Service
Selecting types of cookware.
The following information will help you choose cookware which will give good performance on glass cooktops.
Stainless Steel:
recommended
Aluminum:
heavy weight recommended
Good conductivity. Aluminum residues sometimes appear as scratches on the cooktop, but can be removed if cleaned immediately. Because of its low melting point, thin weight aluminum should not be used.
Copper Bottom:
recommended
Copper may leave residues which can appear as scratches. The residues can be removed, as long as the cooktop is cleaned immediately. However, do not let these pots boil dry. Overheated metal can bond to glass cooktops. An overheated copper bottom pot will leave a residue that will permanently stain the cooktop if not removed immediately.
Porcelain Enamel Covered Cast Iron:
recommended
As long as the cookware is covered completely with porcelain enamel, this cookware is recommended. Caution is recommended for cast iron cookware that is not completely covered with smooth porcelain enamel, as it may scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
Poor performance. May scratch the surface.
Stoneware:
usable, but not recommended
Poor performance. May scratch the surface.
Home Canning Tips:
Be sure the canner is centered over the surface unit.
Make sure the canner is flat on the bottom.
Use recipes and procedures from reputable sources. These are available from manufacturers such as Ball® and Kerr® and the Department of Agriculture Extension Service.
To prevent burns from steam or heat, use caution when canning.
Check pans for flat bottoms by using a straight edge.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the oven controls.
Throughout this manual, features and appearance may vary from your model.
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Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Special features of your oven control.
Your new touch pad control has additional features that you may choose to use. The following are the features and how you may activate them.
The special feature modes can only be activated while the display is showing the time of day. They remain in the control’s memory until the steps are repeated.
When the display shows your choice, touch the START pad. The special features will remain in memory after a power failure.
12 Hour Shut-Off
With this feature, should you forget and leave the oven on, the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function.
If you wish to turn
OFF
this feature, follow
the steps below.
Touch the
BAKE
and
BROIL HI/LO
pads at the same time for 3 seconds until the display shows
SF.
Touch the
DELAY START
pad. The
display will show
12 shdn
(12 hour
shut-off). Touch the
DELAY START
pad again and the display will show
no shdn
(no shut-off).
Touch the
START
pad to activate the no shut-off and leave the control set in this special features mode.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Special features of your oven control.
12 Hour, 24 Hour or Clock Black-Out
Your control is set to use a 12 hour clock.
If you would prefer to have a 24 hour military time clock or black-out the clock display, follow the steps below.
Touch the
BAKE
and
BROIL HI/LO
pads at the same time for 3 seconds until the display shows
SF.
Touch the
CLOCK
pad once. The
display will show
12 hr.
If this is
the choice you want, touch the
START
pad.
Touch the
CLOCK
pad again to change to the 24 hour military time clock. The display will show
24 hr.
If this is the choice
you want, touch the
START
pad.
Touch the
CLOCK
pad again to black-out the clock display. The display will show
OFF.
If this is the choice you want, touch
the
START
pad.
NOTE: If the clock is in the black-out mode you will not be able to use the Delay Start function.
Control Lockout (on some models)
Your control will allow you to lock out the touch pads so they cannot be activated when touched or cleaning the glass panel.
To activate this feature:
Touch the 9and 0touch pads at the same time for 3 seconds until the control beeps twice. The display will show
LOC
continuously and the time
of day if not blacked out.
NOTE: All cooking and timing functions will be cancelled when locking out the control.
To unlock the control, touch the
9
and 0touch pads at the same time for 3 seconds until the control beeps twice, and
LOC
will be removed from
the display.
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Safety Instructions
Operating Instructions
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Cook and Hold
Your new control has a cook and hold feature that keeps cooked foods warm for up to 3 hours after the cooking function is finished.
To activate this feature, follow the steps below.
Touch the
BAKE
and
BROIL HI/LO
pads at the same time for 3 seconds until the display shows
SF.
Touch the
COOKING TIME
pad. The
display will show
Hld OFF.
Touch the
COOKING TIME
pad again to activate the feature. The display will show
Hld ON.
Touch the
START
pad to activate the cook and hold feature and leave the control set in this special features mode.
Using Convection Conversion
By using the Convection Conversion feature you can automatically convert the oven temperature from regular baking to Convection Bake temperatures.
To convert the oven temperature for convection baking, follow the steps below.
Touch and hold the
CONVECTION
BAKE
pad for 4 to 5 seconds.
Using the number pads, enter the temperature recommended in the recipe.
Touch the
START
pad.
The display shows the converted (reduced) temperature. For example, if you entered a recipe temperature of 350°F., the display will show
325°F.
when it is converted.
Touch the
CLEAR/OFF
pad when
baking is finished.
NOTE: Conversion must be set each time you want to use it. It is not held in memory.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Preheating and Pan Placement
Preheat the oven if the recipe calls for it. Preheating is necessary for good results when baking cakes, cookies, pastry and breads.
To preheat, set the oven at the correct temperature. The control will beep when the oven is preheated and the display will show your set temperature. This will take approximately 15–20 minutes.
Baking results will be better if baking pans are centered in the oven as much as possible. If baking with more than one pan, place the pans so each has at least 1 to 1
1
Quantity and/ Shelf First Side Second Side
Food or Thickness Position Time (min.) Time (min.) Comments
Ground Beef 1 lb. (4 patties) D 13 8 Space evenly.
1
/2 to
3
/4thick
4 lbs. (12 patties) D 15 11
Beef Steaks
Rare†
3
/4 to 1thick F 6 4 Steaks less than 3/4
Medium 1 to 1 1/2 lbs. E 8 6 thick are difficult Well Done E 10 8 to cook rare.
Slash fat.
Rare† 1
1
/2thick D 10 8
Medium 2 to 2 1/2 lbs. D 15 10–12 Well Done E 20 20
Chicken 1 whole cut up C 25 25 Brush each side with
2 to 2 1⁄2 lbs., melted butter. split lengthwise Broil skin-side-down Breast C 25 15 first.
Bakery Product
Bread (toast) 2 to 4 slices E 3 1 Space evenly. Place English Muffin 2 (split) F 3-4 English muffins cut-
side-up and brush with butter if desired.
Lobster Tails 2–4 C 18–20 Do not Cut through back of
turn shell. Spread open.
over. Brush with melted
butter before broiling and after half of broiling time.
Fish Fillets 1 lb. (1/4 to
1
/2thick) E 5 5 Handle and turn very
carefully. Brush with lemon butter before and during cooking, if desired.
Salmon
Steaks 2 (1thick) E 10 5 Turn carefully. Do not Fillets 2 (1/2 to
3
/4thick) E 10 turn skin side down.
Ham Slices
1
/2thick D 6 6
(precooked) 1thick D 8 8 Pork Chops 2 (
1
/2thick) D 10 10 Slash fat.
Well Done 2 (1thick) about 1 lb. D 15 15
Lamb Chops
Medium 2 (1thick) about 10 E 7 4 Slash fat. Well Done to 12 oz. E 10 9
Medium 2 (1
1
/2thick) about 1 lb. E 9 6
Well Done E 14 10
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Safety Instructions
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Care and Cleaning Troubleshooting Tips Customer Service
How to Set the Oven for Broiling
Place the meat or fish on the broiler grid in the broiler pan.
Follow suggested shelf positions in the
Broiling Guide.
If your range is connected to 208 volts, rare steaks may be broiled by preheating the broiler and positioning the oven shelf one position higher.
Use
LO Broil
to cook foods such as poultry
or thick cuts of meat thoroughly without
over-browning them.
Touch the
BROIL HI/LO
pad once for
HI Broil.
To change to
LO Broil,
touch the
BROIL HI/LO
pad again.
Touch the
START
pad.
When broiling is finished, touch the
CLEAR/OFF
pad.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the clock and timer.
To Set the Clock
The clock must be set to the correct time of day for the automatic oven timing functions to work properly. The time of day cannot be changed during a timed baking or self-cleaning cycle.
Touch the
CLOCK
pad.
Touch the number pads.
Touch the
START
pad until the
time of day shows in the display.
Make sure the clock is set to the correct time of day.
To Set the Timer
Touch the
KITCHEN TIMER
ON/OFF
pad.
Touch the number pads until the amount of time you want shows in the display. For example, to set 2 hours and 45 minutes, touch
2, 4
and 5in that order. If you make a mistake touch the
KITCHEN TIMER
ON/OFF
pad and begin again.
Touch the
START
pad.
When the timer reaches
:00
, the control will beep 3 times followed by one beep every 6 seconds until the
KITCHEN TIMER ON/OFF
pad is touched.
The 6 second tone can be canceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle.
Safety Instructions
Operating Instructions
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Care and Cleaning Troubleshooting Tips Customer Service
Using the timed baking and roasting features.
NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for
more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
How to Set an Immediate Start and Automatic Stop
The oven will turn on immediately and cook for a selected length of time. At the end of the cooking time the oven will turn off automatically.
Touch the
BAKE
pad.
Using the number pads, enter the desired temperature.
Touch the
COOKING TIME
pad.
NOTE: If your recipe requires preheating, you may need to add additional time to the length of the cooking time.
Using the number pads, enter the desired baking time. The oven temperature and the cooking time that you entered will be displayed.
Touch the
START
pad.
The word ONand
100°
will be displayed. The cook time will begin to count down. As the oven heats up, the display will show the changing temperature. When the oven reaches the temperature you set, 3 beeps will sound.
At the end of timed baking, the oven will turn off. The end of cycle tone will sound.
Touch the
CLEAR/OFF
pad to clear the
display.
How to Set a Delayed Start and Automatic Stop
You can set the oven control to delay-start the oven, cook for a specific length of time and then turn off automatically.
Make sure the clock shows the correct time of day.
Touch the
BAKE
pad.
Using the number pads, enter the desired temperature.
Touch the
COOKING TIME
pad.
NOTE: If your recipe requires preheating, you may need to add additional time to the length of the cooking time.
Using the number pads, enter the desired baking time.
Touch the
DELAY START
pad.
Using the number pads, enter the time of day you want the oven to turn on and start cooking.
Touch the
START
pad.
NOTE: An attention tone will sound if you are using timed baking and do not touch the START pad after entering the baking temperature.
If you would like to check the times you have set, touch the
DELAY START
pad to check the start time you have set or touch the
COOKING TIME
pad to check the
length of cooking time you have set.
The oven will turn on automatically. The word ONand
100°
will be displayed. The
cook time will begin to count down.
As the oven heats up, the display will show the changing temperature. The oven will cook for the programmed cooking time and shut off automatically.
At the end of timed baking, the oven will turn off. The end of cycle tone will sound.
Touch the
CLEAR/OFF
pad to clear the
display.
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the probe (on some models).
For many foods, especially roasts and poultry, internal food temperature is the best test for doneness. The temperature probe takes the guesswork out of roasting by cooking foods to the exact doneness you want.
Use of probes other than the one provided with this product may result in damage to the probe.
Use the handles of the probe and plug when inserting and removing them from the food and outlet.
To avoid damaging your probe, do not use tongs to pull on the cable when removing it.
To avoid breaking the probe, make sure food is completely defrosted before inserting.
To prevent possible burns, do not unplug the probe from the outlet until the oven has cooled.
Never leave your probe inside the oven during a self-cleaning cycle.
Do not store the probe in the oven.
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Using the convection oven.
The convection oven fan shuts off when the oven door is opened. DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the life of the convection heating element.
Adapting Recipes…
You can use your favorite recipes in the convection oven.
When baking, reduce baking temperature by 25°F.
No need to preheat when cooking longer than 15 minutes.
For more information on adapting recipes, see the Convection Cookbook.
Use pan size recommended.
Some package instructions for frozen casseroles or main dishes have been developed using commercial convection ovens. For best results in this oven, preheat the oven and use the temperature on the package.
To help you understand the difference between convection bake and roast and traditional bake and roast, here are some general guidelines.
Convection Bake
Ideal for evenly browned baked foods cooked on multiple shelves.
Good for large quantities of baked foods.
Good results with cookies, biscuits, brownies, cupcakes, cream puffs, sweet rolls, angel food cake and bread.
Heat comes from the heating element in the rear of the oven. The convection fan circulates the heated air evenly over and around the food. Preheating is not necessary with foods having a bake time of over 15 minutes.
Convection Roast
Good for large tender cuts of meat, uncovered.
Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. Using the roasting rack provided, heated air will be circulated over, under and around the food being roasted. The heated air seals in juices quickly for a moist and tender product while, at the same time, creating a rich golden brown exterior.
Roasts or poultry should be cooked on the lowest shelf position (A) on a shelf.
When you are convection roasting it is important that you use the broiler pan and grid and the special roasting rack for best convection roasting results. The pan is used to catch grease spills and the grid is used to prevent grease spatters. Place the meat on the special roasting rack. The rack holds the meat. The rack allows the heated air to circulate under the meat and increase browning on the underside of the meat or poultry.
Place the shelf in the lowest shelf
position (A).
Place the grid on the broiler pan and
put the roasting rack over them making sure the posts on the roasting rack fit into the holes in the broiler pan.
In a convection oven, a fan circulates hot air over, under and around the food. This circulating hot air is evenly distributed throughout the oven cavity. As a result, foods are evenly cooked and browned—often in less time than with regular heat.
Roasting rack
Grid
Broiler pan
Post
20
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the convection oven.
Cookware for Convection Cooking
Before using your convection oven, check to see if your cookware leaves room for air circulation in the oven. If you are baking with several pans, leave space between them. Also, be sure the pans do not touch each other or the walls of the oven.
Paper and Plastic
Heat-resistant paper and plastic containers that are recommended for use in regular ovens can be used in convection ovens. Plastic cookware that is heat-resistant to temperatures of 400°F. can also be used, when oven is below 400°F.
Metal and Glass
Any type of cookware will work in your convection oven. However, metal pans heat the fastest and are recommended for convection baking.
Darkened or matte-finished pans will bake faster than shiny pans.
Glass or ceramic pans cook more slowly.
When baking cookies, you will get the best results if you use a flat cookie sheet instead of a pan with low sides.
For recipes like oven-baked chicken, use a pan with low sides. Hot air cannot circulate well around food in a pan with high sides.
How to Set the Oven for Convection Baking or Roasting
Touch the
CONVECTION BAKE
or
CONVECTION ROAST
pad.
Touch the number pads to set the desired oven temperature.
Touch the
START
pad.
To change the oven temperature, touch the
CONVECTION BAKE
or
CONVECTION
ROAST
pad and then the number pads to
set the new temperature.
When the oven starts to heat the changing temperature, starting at 100°F., will be displayed. When the oven reaches the temperature you set, 3 beeps will sound.
Touch the
CLEAR/OFF
pad when
finished.
NOTE: You will hear a fan while cooking with convection. The fan will stop when the door is opened but the heat will not turn off.
Multi-Shelf Baking
Because heated air is circulated evenly throughout the oven, foods can be baked with excellent results using multiple shelves.
Multi-shelf baking may increase cook times slightly for some foods but the overall result is time saved. Cookies, muffins, biscuits, and other quick breads give very good results with multi-shelf baking.
When baking on 3 shelves, place one shelf in the bottom (A) position, one on the 4th (D) position and the offset shelf in the 6th (F) position.
When convection baking with only 1 shelf, follow the shelf positions recommended in the Using the oven section.
or
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
How to Set the Oven for Convection Roasting when Using the Probe (on some models)
The display will flash
PROBE
and the oven control will signal if the probe is inserted into the outlet, and you have not set a probe temperature and touched the
START
pad.
Place the shelf in the lowest position (A). Insert the probe into the food.
Plug the probe into the outlet in the oven. Make sure it is pushed all the way in. Close the oven door.
Touch the
CONVECTION ROAST
pad.
Touch the number pads to set the desired oven temperature.
Touch the
PROBE
pad.
Touch the number pads to set the desired internal food temperature.
To change the oven temperature during the Convection Roast cycle, touch the
CONVECTION ROAST
pad and then touch the number pads to set the new desired temperature.
Touch the
START
pad.
When the oven starts to heat, the word
LO
will be in the display.
After the internal temperature of the food reaches 100°F., the changing internal temperature will be shown in the display.
When the internal temperature of the food reaches the number you have set, the probe and the oven turn off and the oven control signals. To stop the signal, touch the
CLEAR/OFF
pad. Use hot pads to remove the probe from the food. Do not use tongs to pull on it— they might damage it.
CAUTION: To prevent possible burns, do not unplug the probe from the oven outlet until the oven has cooled. Do not store the probe in the oven.
NOTE:
If the probe is removed from the food
before the final temperature is reached, a tone will sound and the display will flash until the probe is removed from the oven.
You will hear a fan while cooking with
this feature. The fan will stop when the door is opened but the heat will not turn off.
You can use the timer even though you
cannot use timed oven operations while using the probe.
For best results when roasting large turkeys and roasts, we recommend using the probe included in the convection oven.
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22
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the convection oven.
Convection Roasting Guide
Meats Minutes/Lb. Oven Temp. Internal Temp.
Beef Rib (3 to 5 lbs.) Rare
Boneless Rib, Top Sirloin Rare
Beef Tenderloin Rare
Pot Roast (2
1
2 to 3 lbs.) chuck, rump 35–45 300°F. 170°F.
Pork Bone-in (3 to 5 lbs.) 23–27 325°F. 170°F.
Boneless (3 to 5 lbs.) 23–27 325°F. 170°F.
Pork Chops (
1
2 to 1thick) 2 chops 30–35 total 325°F. 170°F.
Ham Canned (3 lbs. fully cooked) 14–18 325°F. 140°F.
Butt (5 lbs. fully cooked) 14–18 325°F. 140°F. Shank (5 lbs. fully cooked) 14–18 325°F. 140°F.
Lamb Bone-in (3 to 5 lbs.) Medium 17–20 325°F. 160°F.
Boneless (3 to 5 lbs.) Medium 17–20 325°F. 160°F.
Seafood Fish, whole (3 to 5 lbs.) 30–40 total 400°F.
Lobster Tails (6 to 8 oz. each) 20–25 total 350°F.
Poultry Whole Chicken (2 1⁄2 to 3
Cornish Hens Unstuffed (1 to 1 Cornish Hens Stuffed (1 to 1
1
2 lbs.) 24–26 350°F. 180°–185°F.
1
2 lbs.) 50–55 total 350°F. 180°–185°F.
1
2 lbs.) 55–60 total 350°F. 180°–185°F.
Duckling (4 to 5 lbs.) 24–26 325°F. 180°–185°F.
Turkey, whole*
Unstuffed (10 to 16 lbs.) 8–11 325°F. 180°–185°F. Unstuffed (18 to 24 lbs.) 7–10 325°F. 180°–185°F.
Turkey Breast (4 to 6 lbs.) 16–19 325°F. 170°F.
* Stuffed birds generally require 30–45 minutes additional roasting time. Shield legs and breast with foil to prevent over-
browning and drying of skin.
The U.S. Department of Agriculture says “Rare beef is popular, but you should know that cooking it to only 140°F. means
some food poisoning organisms may survive.” (Source: Safe Food Book. Your Kitchen Guide. USDA Rev. June 1985.)
20–24 325°F. 140°F.
Medium 24–28 325°F. 160°F.
Well 28–32 325°F. 170°F.
20–24 325°F. 140°F.
Medium 24–28 325°F. 160°F.
Well 28–32 325°F. 170°F.
10–14 325°F. 140°F.
Medium 14–18 325°F. 160°F.
4 chops 35–40 total 325°F. 170°F. 6 chops 40–45 total 325°F. 170°F.
Well 20–24 325°F. 170°F.
Well 20–24 325°F. 170°F.
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Using the timed features for convection baking.
You will hear a fan while cooking with this feature. The fan will stop when the door is opened but the heat will not turn off.
NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
How to Set an Immediate Start and Automatic Stop
The oven will turn on immediately and cook for a selected length of time. At the end of the cooking time the oven will turn off automatically.
Touch the
CONVECTION BAKE
pad.
Touch the number pads to set the desired oven temperature.
Touch the
COOKING TIME
pad.
NOTE: If your recipe requires preheating, you may need to add additional time to the length of the cooking time.
Touch the number pads to set the desired length of cooking time. The minimum cooking time you can set is 1 minute.
The oven temperature that you set and the cooking time that you entered will be in the display.
Touch the
START
pad.
The display shows the oven temperature that you set and the cooking time countdown. The display starts changing once the temperature reaches 100°F.
At the end of timed convection bake the oven will turn off. The end of cycle tone will sound. Touch the
CLEAR/OFF
pad to clear the display if
necessary.
Remove the food from the oven. Remember, foods that are left in the oven continue cooking after the controls are off.
How to Set a Delayed Start and Automatic Stop
You can set the oven control to delay-start the oven, cook for a specific length of time and then turn off automatically.
Make sure the clock shows the correct time of day.
Touch the
CONVECTION BAKE
pad.
Touch the number pads to set the desired oven temperature.
Touch the
COOKING TIME
pad.
NOTE: If your recipe requires preheating, you may need to add additional time to the length of the cooking time.
Touch the number pads to set the desired cooking time.
Touch the
DELAY START
pad.
Touch the number pads to set the time of day you want the oven to turn on and start cooking.
If you would like to check the times you have set, touch the
DELAY START
pad to check the start time you have set or touch the
COOKING TIME
pad to check the
length of cooking time you have set.
Touch the
START
pad.
NOTE: An attention tone will sound if you are using timed baking and do not touch the START pad after entering the baking temperature.
When the oven turns on at the time of day you have set, the display will show the changing temperature (starting at 100°F.) and the cooking time countdown.
At the end of timed convection bake the oven will turn off. The end of cycle tone will sound.
Touch the
CLEAR/OFF
pad to clear the display if necessary. When baking is finished, remove the food from the oven. Remember, even though the oven shuts off automatically, foods continue cooking after the controls are off.
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24
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Adjust the oven thermostat—Do it yourself!
You may find that your new oven cooks differently than the one it replaced. Use your new oven for a few weeks to become more familiar with it. If you still think your new oven is too hot or too cold, you can adjust the thermostat yourself.
Do not use thermometers, such as those found in grocery stores, to check the temperature setting of your oven. These thermometers may vary 20–40 degrees.
NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure.
To Adjust the Thermostat
Touch the
BAKE
and
BROIL HI/LO
pads at the same time for 3 seconds until the display shows
SF.
Touch the
BAKE
pad. A two digit
number shows in the display.
Touch
BAKE
once to decrease (-) the oven temperature, or twice to increase (+).
The oven temperature can be adjusted up as much as 35°F. or down as much as 35°F. Touch the number pads the same way you read them. For example, to change the oven temperature 15°F., touch
1
and
5.
When you have made the adjustment, touch the
START
pad to go back to the time of day display. Use your oven as you would normally.
NOTE: The thermostat adjustment for Baking will also affect Convection Baking or Convection Roasting.
The type of margarine will affect baking performance!
Most recipes for baking have been developed using high fat products such as butter or margarine (80% fat). If you decrease the fat, the recipe may not give the same results as with a higher fat product.
Recipe failure can result if cakes, pies, pastries, cookies or candies are made with low fat spreads. The lower the fat content of a spread product, the more noticeable these differences become.
Federal standards require products labeled “margarine” to contain at least 80% fat by weight. Low fat spreads, on the other hand, contain less fat and more water. The high moisture content of these spreads affects the texture and flavor of baked goods. For best results with your old favorite recipes, use margarine, butter or stick spreads containing at least 70% vegetable oil.
25
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Using the self-cleaning oven.
The oven door must be closed and all controls set correctly for the cycle to work properly.
Before a Clean Cycle
We recommend venting your kitchen with an open window or using a ventilation fan or hood during the first self-clean cycle.
Remove the shelves, broiler pan, broiler grid, probe, all cookware and any aluminum foil from the oven.
The oven shelves and convection roasting rack can be self-cleaned, but they will darken, lose their luster and become hard to slide.
Soil on the front frame of the range and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel-wool pads or cleansers such as Soft Scrub®. Rinse well with clean water and dry.
Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, replace it.
Wipe up any heavy spillovers on the oven bottom.
Make sure the oven light bulb cover is in place and the oven light is off.
IMPORTANT:
The health of some birds is extremely sensitive to the fumes given off during the self-cleaning cycle of any range. Move birds to another well ventilated room.
Wipe up heavy soil on the oven bottom.
How to Set the Oven for Cleaning
Touch the
SELF CLEAN
pad.
Using the number pads, enter the desired clean time, if a time other than 4 hours, 30 minutes is needed.
Clean cycle time is normally 4 hours, 30 minutes. You can change the clean time to any time between 3 hours and 5 hours, depending on how dirty your oven is.
Touch the
START
pad.
The door locks automatically. The display will show the clean time remaining. It will not be possible to open the oven door until the temperature drops below the lock temperature and the
LOCKED DOOR
light goes off.
When the
LOCKED DOOR
light is off, open
the door.
The oven shuts off automatically when the clean cycle is complete.
The words
LOCK DOOR
will flash and the oven control will signal if you set the clean cycle and forget to close the oven door.
To stop a clean cycle, touch the
CLEAR/OFF
pad. When the
LOCKED
DOOR
light goes off indicating the oven has cooled below the locking temperature, open the door.
26
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Using the self-cleaning oven.
The oven door must be closed and all controls set correctly for the cycle to work properly.
How to Delay the Start of Cleaning
Make sure the clock shows the correct time of day.
Touch the
SELF CLEAN
pad.
Using the number pads, enter the desired clean time.
Touch the
DELAY START
pad. The earliest start time you can set will appear in the display.
Using the number pads, enter the time of day you want the clean cycle to start.
Touch the
START
pad.
The door locks automatically. The display will show the start time. It will not be possible to open the oven door until the temperature drops below the lock temperature and the
LOCKED DOOR
light goes off.
When the
LOCKED DOOR
light is off, open
the door.
After a Clean Cycle
You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools.
If white spots remain, remove them with a soap­filled steel wool pad and rinse thoroughly with a vinegar and water mixture.
These deposits are usually a salt residue that cannot be removed by the clean cycle.
If the oven is not clean after one clean cycle, repeat the cycle.
You cannot set the oven for cooking
until the oven is cool enough for the door to unlock.
While the oven is self-cleaning, you
can touch the
CLOCK
pad to display the time of day. To return to the clean countdown, touch the
COOKING
TIME
pad.
If the shelves become hard to slide,
apply a small amount of vegetable oil or cooking oil to a paper towel and wipe the edges of the oven shelves with the paper towel.
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Care and cleaning of the range.
Be sure all controls are off and all surfaces are cool before cleaning any part of the range.

Control Knobs

To Remove:
Be sure the knob is in the
OFF
position.
Pull straight off the stem. Using a piece of string can make removing the knob easier. Slip the string under and around the knob, pull straight out.
Wash the knob thoroughly with warm soapy water. Dry completely with a soft cloth. DO NOT let the knob soak.
To Replace:
Check the back of the knob.
The molded rib of the knob is designed to fit perfectly onto the knob stem.
Align the molded rib to the clear groove in the knob stem. Push the knob back as far as it will go.
How to Remove Packaging Tape
To assure no damage is done to the finish of the product, the safest way to remove the adhesive left from packaging tape on new appliances is an application of a household liquid dishwashing detergent, mineral oil or cooking oil.
Apply with a soft cloth and allow to soak. Wipe dry and then apply an appliance polish to thoroughly clean and protect the surface.
NOTE: The plastic tape (on some models) must be removed from all chrome trim. It cannot be removed if it is baked on.
If your range is removed for cleaning, servicing or any reason, be sure the anti-tip device is re-engaged properly when the range is replaced. Failure to take this precaution could result in tipping of the range and cause injury.
Control Panel
Deactivate the touch pads before cleaning.
See the
Cooking/Self-Clean lockout
information in the
Special features of
your oven control
section in this manual.
Clean up splatters with a damp cloth.
You may also use a glass cleaner.
Remove heavier soil with warm soapy water. Do not use abrasives of any kind.
Reactivate the touch pads after cleaning.
See the
Cooking/Self-Clean lockout
information in the
Special features of
your oven control
section in this manual.
Oven Vent
The oven vent is located behind the right rear surface unit.
This area could become hot during oven use.
It is normal for steam to come out of the vent and moisture may collect underneath it when the oven is in use.
The vent is important for proper air circulation. Never block this vent.
28
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Care and cleaning of the range.

Lift-Off Oven Door

The oven door is removable for easier access to the light bulb.
Do not lift the door by the handle.
To remove the door:
Fully open the door.
Each hinge has a hinge lock. Using a tool, pull the hinge locks down against the door frame.
Firmly grasp the door
at the top sides.
Close the door to the stop position.
Lift the door up and pull straight out.
To replace the door:
Firmly grasp the door
at the top sides.
This is critical.
Approach the range with the door angled in a vertical position.
Guide the hinges into the slots.
Push door in firmly while opening.
Once in position, open the door completely. Push the hinge locks back in towards the front frame.
To clean the inside of the door:
Because the area inside the gasket is
cleaned during the self-clean cycle, you do not need to clean this by hand.
The area outside the gasket and the
door liner can be cleaned with a soap­filled steel wool or plastic pad, hot water and detergent. Rinse well with a vinegar and water solution.
To clean the outside of the door:
Use soap and water to thoroughly
clean the top, sides and front of the oven door. Rinse well. You may also use a glass cleaner to clean the glass on the outside of the door. Do not let water drip into the vent openings.
If any stain on the door vent trim is
persistent, use a soft abrasive cleaner and a sponge-scrubber for best results.
Spillage of marinades, fruit juices,
tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately. When surface is cool, clean and rinse.
Do not use oven cleaners, cleaning
powders or harsh abrasives on the outside of the door.
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Oven Light Replacement
CAUTION: Before replacing your oven light bulb,
disconnect the electrical power to the range at the main fuse or circuit breaker panel.
Be sure to let the light cover and bulb cool completely.
To remove the cover:
Hold a hand under the cover so it doesn’t fall when released. With fingers of the same hand, firmly push back the wire cover holder. Lift off the cover.
Do not remove any screws to remove the cover.
Replace bulb with a 40-watt appliance bulb.
To replace the cover:
Place it into groove of the light receptacle. Pull wire forward to the center of the cover until it snaps into place.
Connect electrical power to the range.
Wire cover holder.

Broiler Pan & Grid

Do not clean the broiler pan or grid in a self­cleaning oven.
After broiling, remove the broiler pan from the oven. Remove the grid from the pan. Carefully pour out the grease from the pan into a proper container.
Wash and rinse the broiler pan and grid in hot water with a soap-filled or plastic scouring pad.
If food has burned on, sprinkle the grid with detergent while hot and cover with wet paper towels or a dishcloth. Soaking the pan will remove burned-on foods.
Both the broiler pan and grid may be cleaned with a commercial oven cleaner.
Both the broiler pan and grid can also be cleaned in a dishwasher.
Do not store a soiled broiler pan and grid anywhere in the range.
Oven Heating Elements
Do not clean the broil element. Any soil will burn off when the element is heated. To clean the oven floor, gently lift the bake element. Clean with warm, soapy water.
On some models, the bake element is not exposed and is under the oven floor. If spillovers, residue or ash accumulate on the oven floor, wipe up before self-cleaning.
Painted Surfaces
Painted surfaces include the sides of the range and the door, top of control panel and the drawer front. Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool or harsh abrasives on any painted surface.
29
Storage Drawer Removal
To remove the drawer:
Pull the drawer out until it stops.
Lift the front of the drawer until the stops clear the guides.
Remove the drawer.
To replace the drawer:
Place the drawer rails on the guides.
Push the drawer back until it stops.
Lift the front of the drawer and push back until the stops clear the guides.
Lower the front of the drawer and push back until it closes.
Stop guide
Rail
30
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Cleaning the glass cooktop.
Clean the glass surface with cleaning cream before you use the cooktop for the first time. Also, clean the glass surface after each use. This helps protect the top and makes clean-up easier.
To clean the cooktop seal around the edge of the glass, let a wet cloth rest on it for a few minutes, then wipe clean. Use a mild detergent if needed.
Do not use a knife or any sharp object on the seal because it will cut or damage it.
Normal Cleaning
Use only a recommended cleaning cream, such as Cerama Brite or another cooktop cleaning cream, on the glass cooktop.
To maintain and protect the surface of your new glass cooktop follow these steps.
Before you use the cooktop for the first time, clean it with cleaning cream. This helps protect the top and makes clean-up easier.
Clean the surface with the cleaning cream after each use.
Rub a few drops (less is better) of the cleaning cream onto soiled area using a damp paper towel. Buff with a dry paper towel until all soil and cream are removed.
For Heavy, Burned-On Soil…
Allow the cooktop to cool.
Apply a few drops of cleaning cream to the cool, soiled area. Spread the cream across the entire soiled area.
Hold scraper at a 45° angle against the glass ceramic surface. This 45° angle makes the scraping easier.
Scrape soil with the enclosed razor scraper. Keep small amount of cream on the soil as you scrape. Heavily soiled areas may require repeated applications of cream. It will be necessary to press down on
the razor scraper while scraping the soiled area with cooktop cream.
Be sure to use a new sharp razor scraper. Do not use a dull or nicked blade.
If any soil remains, repeat the steps listed above.
To order more cream and/or scrapers for cleaning your glass cooktop, please call our toll-free number:
National Parts Center . . . . . .800-626-2002
Cleaner . . . . . . . . . . . . . . . . . .# WX10X300
Scraper . . . . . . . . . . . . . . . . . .# WX5X1614
Cream & scraper kit . . . . . . .# WB64X5027
Special Care for Sugary Spills
Be sure to use a new sharp razor scraper. Do not use a dull or nicked blade.
Sugary spillovers (such as jellies, fudge, candy syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot.
Special care should be taken when
removing hot substances.
Turn off all surface units affected by the spillover. Remove hot pans.
Wearing an oven mitt, hold the razor scraper at a 45° angle to the cooktop. Scrape the hot spill to a cool area outside the surface unit.
With the spill in a cool area, use a dry paper towel to remove any excess. Any spillover remaining should be left until the surface of the cooktop has cooled. Do not continue to use the soiled surface unit until all of the spillover has been removed. Follow the steps under
Heavy Burned-On Soil
to
continue the cleaning process.
NOTE: If pots with a thin overlay of aluminum, copper or enamel are allowed to boil dry, the overlay may bond with the glass cooktop and leave a black discoloration. This should be removed immediately before heating again or the discoloration may be permanent.
Using a razor scraper will not damage the surface if the 45° angle is maintained.
Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover, permanent damage to the cooktop surface may occur unless the spillover is immediately removed.
Before You Call For Service…
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Problem Possible Causes What To Do
Surface units will not
Improper cookware Use pans which are flat and match the diameter of
maintain a rolling boil
being used. the surface unit selected.
or cooking is not fast enough
Surface units do
A fuse in your home may be Replace the fuse or reset the circuit breaker.
not work properly
blown or the circuit breaker tripped.
Cooktop controls Check to see the correct control is set for the surface improperly set. unit you are using.
Tiny scratches (may
Incorrect cleaning Use recommended cleaning procedures.
appear as cracks)
methods being used.
or abrasions on radiant
Cookware with rough bottoms Be sure cookware bottoms and cookware are clean
cooktop glass surface
being used or coarse particles before use. Use cookware with smooth bottoms. Tiny (salt or sand) were between scratches are not removable but will become less the cookware and the surface visible in time as a result of cleaning. of the cooktop.
Cookware has been slid across the cooktop surface.
Areas of discoloration
Improper cookware Marks from aluminum and copper pans as well as
on the cooktop
being used. mineral deposits from water or food can be removed
with the cleaning cream.
Hot surface on a model This is normal. The surface may appear discolored with a white glass cooktop. when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted
Hot cooktop came into See the
Special Care
information in the
Cleaning the
to the surface
contact with plastic placed
glass cooktop
section.
on the hot cooktop.
Pitting of the cooktop
Hot sugar mixture spilled Call a qualified technician for replacement. on the cooktop.
Frequent cycling
Improper cookware Use only flat cookware to minimize cycling.
off and on of
being used.
surface units
Oven light does
Light bulb is loose or defective. Tighten or replace the bulb.
not work
Switch operating Call for service. light is broken.
Oven will not work
Plug on range is not completely Make sure electrical plug is plugged into a live, properly inserted in the electrical outlet. grounded outlet.
A fuse in your home may be Replace the fuse or reset the circuit breaker. blown or the circuit breaker tripped.
Oven controls improperly set. See the
Using the oven
section.
31
32
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Food does not bake
Oven controls improperly set. See the
Using the oven
section.
or roast properly
Shelf position is incorrect See the
Using the oven
section.
or the shelf is not level.
Incorrect cookware or See the
Using the oven
section.
cookware of improper size being used.
Oven thermostat needs See the
Adjust the oven thermostat—Do it yourself!
adjustment. section.
Food does not
Oven controls improperly set. Make sure you touch the
BROIL HI/LO
pad.
broil properly
Door not open to the broil stop See the
Using the oven
section.
position as recommended.
Improper shelf position See the
Broiling Guide.
being used.
Cookware not suited Use the broiling pan and grid that came with your range. for broiling.
The probe is plugged into the Unplug and remove the probe from the oven. outlet in the oven. (on some models)
Aluminum foil used on the See the
Using the oven
section.
the broiling pan and grid has not been fitted properly and slit as recommended.
In some areas the power Preheat the broil element for 10 minutes. (voltage) may be low.
Broil for the longest period of time recommended in the
Broiling Guide.
Oven temperature
Oven thermostat See the
Adjust the oven thermostat—Do it yourself!
too hot or too cold
needs adjustment. section.
Storage drawer
Rear drawer support is Reposition the drawer. See the
Storage Drawer
is crooked
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Storage drawer
Power cord may be Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal
instructions in the
Care and
in the lower back
cleaning of your range
section.
of the range.
Rear drawer support is Reposition the drawer. See the
Storage Drawer
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
33
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Problem Possible Causes What To Do
Clock and timer do
Plug on range is not completely Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet. grounded outlet.
A fuse in your home Replace the fuse or reset the circuit breaker. may be blown or the circuit breaker tripped.
Oven controls improperly set. See the
Using the clock and timer
section.
Oven will not self-clean
The oven temperature is Allow the range to cool to room temperature and too high to set a self-clean reset the controls. operation.
Oven controls improperly set. See the
Using the self-cleaning oven
section.
The probe is plugged into Remove the probe from the oven. the outlet in the oven. (on some models)
“Crackling” or
This is the sound of the This is normal.
“popping” sound
metal heating and cooling during both the cooking and cleaning functions.
Excessive smoking
Excessive soil. Touch the
CLEAR/OFF
pad. Open the windows to
during a clean cycle
rid the room of smoke. Wait until the
LOCKED DOOR
light goes off. Wipe up the excess soil and reset the clean cycle.
Oven door will not
Oven too hot. Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a
Oven controls not properly set. See the
Using the self-cleaning oven
section.
clean cycle
Oven was heavily soiled. Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been Close the oven door.
in the display
selected but the door is not closed.
LOCKED DOOR light
The oven door is locked Touch the
CLEAR/OFF
pad. Allow the oven to cool.
is on when you want
because the temperature
to cook
inside the oven has not dropped below the locking temperature.
“F—and a number
You have a function error code. Touch the
CLEAR/OFF
pad. Put the oven back into
or letter” flash
operation.
in the display
If the function code repeats. Disconnect all power to the range for at least 30
seconds and then reconnect power. If the function error code repeats, call for service.
34
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Control signals after
You forgot to enter a Touch the
BAKE
pad and desired temperature or
entering cooking time
bake temperature or the
SELF CLEAN
pad and desired clean time.
or start time
cleaning time.
Display goes blank
A fuse in your home may be Replace the fuse or reset the circuit breaker. blown or the circuit breaker tripped.
The clock is in the See the
Special features of your oven control
section.
black-out mode.
Display flashes
Power failure. Reset the clock.
Unable to get the
Oven control pads were The
BAKE
and
BROIL HI/LO
pads must be touched at
display to show “SF”
not touched properly. the same time and held for 3 seconds.
“Probe” appears in
This is reminding you to Enter a probe temperature.
the display
enter a probe temperature
(on some models)
after plugging in the probe.
Power outage,
Power outage or surge. Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the
CLEAR/OFF
pad, setting the clock
and resetting any cooking function.
Steam from the vent
When using the convection This is normal. feature, it is normal to see steam coming out of the oven vent. As the number of shelves or amount of food being cooked increases, the amount of visible steam will increase.
“Burning” or “oily”
This is normal in a new oven To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time. minimum of 3 hours. See the
Using the self-
the vent cleaning
oven section.
Strong odor
An odor from the insulation This is temporary. around the inside of the oven is normal for the first few times the oven is used.
Fan noise
A cooling fan or a convection This is normal. The cooling fan will turn off and on. fan (depending on the The convection fan will run until the function is function you are using) may over or the door is opened. automatically turn on and off to cool internal parts.
Surface light does
Switch operating light Call for service.
not work
is broken.
35
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
Notes
36
Customer Service
Troubleshooting Tips
Care and Cleaning Operating Instructions
Safety Instructions
Notes
General Electric Company
Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
Backed by GE
All brands covered
Unlimited service calls
All parts and labor costs included
No out-of-pocket expenses
No hidden deductibles
One 800 number to call
You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance. Anywhere. Anytime.*
Please place in envelope and mail to:
Cut here
37
Consumer Product Ownership Registration
Important
Mail Today!
GE Appliances
General Electric Company Louisville, Kentucky www.geappliances.com
First
Name
Mr. ■ Ms. Mrs. Miss
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to ensure that your product is registered, or register online at www.geappliances.com.
1
23
Model Number Serial Number
Cut here
Complete and mail your Consumer Product Ownership Registration today.
Have the peace of mind of knowing we can contact you in
the
unlikely event of
a
safety modification.
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800 GE CARES (800-432-2737).
Read your Owner’s Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information, call the
GE Answer Center
®
800.626.2000.
Model Number Serial Number
E-mail Address
Occasionally, we may allow selected companies to send you information.
Check here if you do not want this information.
38
39
Safety Instructions
Operating Instructions
Safety Instructions
Operating Instructions
Care and Cleaning Troubleshooting Tips Customer Service
GE Electric Range Warranty
All warranty service provided by our Factory Service Centers or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
For The Period Of: GE Will Provide:
One Year Any part
of the range which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
GE will also provide,
free of charge,
all labor
original purchase
and in-home service to replace the defective part.
Five Years A replacement glass cooktop
if it should crack due to thermal shock, discolor,
From the date of the
or crack at the rubber seal between the glass cooktop and the porcelain edge.
original purchase
It will also be replaced if the pattern wears off or if any of the radiant surface units burn out. During this
five-year warranty,
you will be responsible for any
labor or in-home service.
Service trips to your home to teach you how to use
the product.
Improper installation.
Failure of the product if it is abused, misused,
or used for other than the intended purpose or used commercially.
Damage to the glass cooktop caused by use of cleaners
other than the recommended cleaning creams.
Damage to the glass cooktop caused by hardened
spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage to personal
property caused by possible defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
40
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Service Telephone Numbers.
GE Answer Center
®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service
800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service
800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
Service Contracts
800-626-2224
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