Ge GTW490ACJWS, MTW200AMKWW, HTW200ASKWW, HTW240ASKWW, GTW490ACJWW User Manual

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GE’s 2015 27” Top Load Washer

HTW200ASKWW

MTW200AMKWW GTW220ACKWW HTW240ASKWW GTW330ASKWW GTW460ASJWW GTW485ASJWW

GE Appliances

GTW485ASJWS GTW490ACJWW

GTW490ACJWS

GTW680BSJWS

11/16/2015

IMPORTANT SAFETY NOTICE

The information in this presentation is intended for use by individuals possessing adequate backgrounds of electrical, electronic, & mechanical experience. Any attempt to repair a major appliance may result in personal injury & property damage. The manufacturer or seller

cannot be responsible for the interpretation of this information, nor can it

assume any liability in connection with its use.

WARNING

To avoid personal injury, disconnect power before servicing

this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the necessary checks.

RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used to

complete a path to ground are removed for service, they must be returned to their original position & properly fastened.

Although GE Factory Service Employees are required to use the personal

protection equipment (PPE) listed below, it is recommended for GE

authorized servicers to use them as well for your own protection.

Dyneema® Cut

Resistant Glove

Cut Resistant Sleeve(s)

Steel Toe Work

Boot

Electrically Rated Glove

and Dyneema® Cut

Resistant Glove Keeper

Brazing Glasses

Plano Type Safety

Glasses

Prescription

Safety Glasses

must be

ANSI Z87.1-2003

compliant

Prior to disassembly of the Washer to access components, GE Factory Service

technicians are REQUIRED to follow the Lockout / Tagout (LOTO) 6 Step Process

Step 1

Plan and Prepare

Step 2

Shut down the appliance

Step 3

Isolate the appliance

Step 4

Apply LOTO device & Lock

Step 5

Control (discharge) stored energy

Step 6

“Try It” Verify that the

appliance is locked out

GE Appliances Louisville, KY 40225

Some Features & Benefits

GTW460 Models

 Deep Fill: Adds more water for larger

loads.

 Dual-Action Agitator: Provide gentle,

dual-wash action.

 Deep Rinse: Removes any leftover soap

residue.

 Auto Soak: Loosens stains by soaking

up to 2 hours.

 Speed Wash: Delivers ready-to-go

results within minutes.

 Load Size: Automatically measures load

size, and adjusts settings and water levels accordingly. Settings are customizable, so you always get the wash you want.

GTW680 Models

 Sanitize with Oxi: Remove 99.9 % of

bacteria with a dedicated cycle that

uses an Oxi additive to boost your

detergents cleaning power while keeping fabric looking their best.

 Stain Removal Guide: Assist removing

tough stains with preprogrammed

settings that modify your cycle to treat

the four most common stains.

 Warm Rinse: Just what the consumer

ordered. The option to select between a warm or cold rinse.

 Deep Fill: Adds more water for larger

loads.

 Deep Rinse: Removes any leftover soap

residue.

 Auto Soak: Loosens stains by soaking

up to 2 hours.

11/16/2015

Nomenclature

Brand

Configuration

Platform

Series 1, 2, 3

Fuel Type

Partner Type

Product Type

Engineering #

Year

G T W 6 8 0 B S J 0 W S

Brand

G-GE

H-Hot Point M-Moffatt

Configuration F-Front Load T-Top Load - Rear control

N-Top Load - Front control

U-Unitized

Platform W-Washer D-Vented Dryer- Std V-Vented Dryer- Long C-Condenser Dryer H-Heat Pump Z-Flat Back Dryer- Long X-Flat Back Dryer- Std

Series 1 1-9 Series 2 1-9

4 = 24” unitized 7 = 27” unitized

Series 3 1-9 Washer only

Fuel Type Dryer E Electric G Gas

P Propane

Color

Partner Type P-Premium Cost (color) H-Home Depot L-Lowes S-Standard C-Contract (Hoses) M-Mabe

Product Type R Riser

A 2” Cover Top Load B 4” Cover Top Load

S Standard/Stationary

P Portable

11/16/2015

Nomenclature and Mini (MAXI) Manual Location

Serial Number

The nomenclature breaks down and explains what the letters and numbers mean in the model number. The first two characters of the serial number identify the month and year of manufacture. Example: LF123456S = June, 2015

A- JAN D- FEB F- MAR G- APR H- MAY L- JUN M- JUL R- AUG S- SEP

T- OCT

V- NOV

2024- Z 2023- V 2022- T 2021- S 2020- R 2019- M 2018- L 2017- H 2016- G

2015- F

2014- D

The mini (maxi) manual

Z- DEC

2013- A

Model ID Tag Location.

location. Tilt washer back to retrieve.

The letter designating the year repeats every 12 years.

The Model Serial ID Tag is located on the bottom edge of the lid.

The Mini Manual is in a storage bag on the inside bottom left side of the outer cabinet.

11/16/2015

Water Levels

Approximate Minimum Water Levels

Impeller – 7 Gallons or 3 in. depth from the bottom of the basket.

Agitator – 9 Gallons or 3-3/4 in.

depth from the bottom of the basket.

Approximate Maximum Water Levels

Impeller – 26 Gallons or 13-1/2 in. depth from the bottom of the basket.

Press and hold for 3 seconds “Deep Fill” to achieve.

Impeller “Bulky” setting water level is

25 gallons or 12-3/4 in. depth from the bottom of the basket.

Agitator – 26 Gallons or 12-1/2 in.

depth from the bottom of the basket. Set to super.

Tests are completed with an empty basket.

Model Graphics

GTW460

GTW485 GTW490

GTW680

11/16/2015

Lid Assembly Removal

Hinge Pin

Cover

Remove the two 1/4 in. hex head screws that secure the control panel assembly to the top cover.

Remove the four Philips head screws (two on each side) and lift lid up to remove.

Slide the control panel assembly toward the rear

of the washer to expose the

hinge pin cover.

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Control Panel Assembly Removal

To remove the control

panel assembly:

Remove two 1/4 in. hex head screws from the rear corners of the control

panel.

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Control Panel Assembly Removal

Grasp the control panel sides and push toward the back of the washer to disengage it from the top cover.

Roll the control panel toward the rear so the pressure tube can be seen and disconnected

from the control board.

IMPORTANT: To disengage the pressure tube from the control board, grasp the tube where it

connects to the pressure sensor on the board. Twist the tube while pulling it off the sensor.

11/16/2015

Control Panel Assembly Removal

Roll the control panel

forward to lay on its face

and remove four 1/4 in. hex screws securing the rear panel to the control panel assembly and remove.

Disconnect harness from the control board.

RJ45

Connection

IMPORTANT: When reinstalling the control panel assembly, ensure that all ground wires are

reconnected and tested for proper continuity to the ground terminal on the power cord.

11/16/2015

Lid Hinge

Hinge removal can be

achieved without

removing the top cover or disconnecting the control panel assembly completely.

Remove the lid assembly.

Disengage the control panel from the top cover and slide toward the rear to expose the hinge

mounting screws.

Video Link

Lid Hinge

Remove the hinge arm by

sliding it away from the

hinge assembly.

Slide a hand between the tub cover and the top

cover and grasp the hinge

assembly.

This type hinge arm is only on the GTW680 model. All the other models will have the wire form hinge.

Lid Hinge

Remove the two 1/4 in.

hex head hinge mounting

screws and remove hinge assembly from under the top cover.

Lid Lock Striker

The lid lock striker slides into the lid lock/switch assembly. When a cycle is started the lock assembly engages with

the striker preventing the lid

from opening during the cycle.

The latch has spring tension on it to keep it engaged with the switch/lock assembly.

Video Link

Lid Lock Striker

To remove the striker from the lid:

Open the lid.

Using a small screwdriver

insert it into the small hole below the striker.

Push inward gently on the locking tab and turn the striker to the left.

Lid Lock Striker

Pull the striker from the lid.

Lid Switch/Lock Assembly

Video Link

The lid lock and switch are together in

one part. It requires 120 VAC to activate the lock.

The approximate resistance of the lock coil is 70 ohm from Red – Violet from

J512 board connector.

Checking between Red and Yellow wire at the same board connector will show the continuity of the lid switch.

Lid Switch/Lock Assembly

To remove the lid switch/lock assembly:

Remove the bezel from the top cover by reaching under the top cover toward the lock assembly and feel for the bezel tabs the extend through the lock body.

Push the tabs out from the side of the lock body and then push up to remove the bezel from the top cover

Tabs

Lid Switch/Lock Assembly

Using a small screwdriver,

push down gently on the tab that prevents the lock assembly from sliding.

Slide the lock assembly to

the left first to disengage the right tab, then slide to the right allowing the lock assembly disengage from the top cover.

Lid Switch/Lock Assembly

Pull the lock assembly from under the top cover and disconnect the harness connector.

Two Coil Water Valve

Turn water supply off to valve. Hoses do not need to be disconnected at this time.

Remove two 1/4 in. hex head screws that go through the thermistor mounting bracket into

the body of the valve.

11/16/2015

Two Coil Water Valve

Remove thermistor by pulling up on lip of thermistor. Ensure O-ring is removed with thermistor.

11/16/2015

Two Coil Water Valve

Tilt back of valve up

and slide out of top cover. Once valve is out and held over the basket, disconnect hoses.

Valve and funnel are one part. Gasket can be ordered separately.

11/16/2015

Four Coil Water Valve On GTW680 Model

Video Link

11/16/2015

Four Coil Water Valve Removal

To remove the water valve:

Shut off the water supply to the washer. Hoses do not need to be disconnected at this time.

Lean the control panel assembly back. It does not have to be completely removed.

Disconnect the harness

from the water valve.

11/16/2015

Four Coil Water Valve Removal

Remove three 1/4 in. hex head screws securing the valve to the top cover and pull the valve up.

Hold valve over the basket and disconnect the supply hoses from the valve.

There are four replaceable rubber seals that seal the water valve to the dispenser box.

11/16/2015

Thermistor Removal

After the water valve is removed the

thermistor can be accessed and remove.

It is pushed into the dispenser box and held in place by the water valve and is sealed with an O-ring.

Thermistor

11/16/2015

Dispenser Removal

The dispenser hold detergent and fabric softener and delivers it at precise times for the cycle selected. Water is added to the dispenser from the water valve to fill and flush the cups. After the valve turns off the remaining water in the cup siphons out.

Bleach Funnel

Removal Video

When bleach is added to the bleach cup it is funneled through to the tub cover and into the tub.

Dispenser Removal

Remove the backsplash

assembly. water valve

and top cover.

Remove the dispenser tray from the dispenser body.

Remove four 1/4 in. hex head screws from the top cover securing the dispenser body to the top cover.

Dispenser Removal

Remove the dispenser body from the top cover by pushing back slightly on the dispenser body and pull away from top cover.

The dispenser shower insert can be removed at this time

for cleaning if necessary.

Dispenser shower insert

Impeller and Agitators

Impeller

Dual Action

Agitator

Single Action

Agitator

11/16/2015

Impeller

To remove the impeller, pop the center cap off with a small screwdriver to access the 7/16th hex bolt. The splined coupler is part of the impeller and agitators.

Note: Impeller bolt should be replaced any time it is removed for service and torqued to 100 in-lbs.

11/16/2015

Dual Stage Agitator

To remove the dual action agitator, the auger section needs to be removed to access the 7/16th hex bolt.

Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100 in-lbs.

11/16/2015

Dual Stage Agitator Auger Removal

Feel for the small protrusion near the bottom of the auger that mounts to the agitator base.

Turn the top half of the

auger until you feel the hole located under the auger fin lines up with the protrusion.

11/16/2015

Dual Stage Agitator Auger Removal

Using a thin shanked screwdriver, tap it through the hole in the auger. The inner wall of the agitator where the screwdriver pokes through is thin.

While holding the basket from spinning

with one hand, use the

screwdriver as a leverage handle and twist the auger assembly clockwise to remove it from the

agitator base.

Screwdriver

Tap

Through

11/16/2015

Single Stage Agitator

Remove the single action agitator by taking the agitator cap off to access the 7/16th hex bolt. The bolt is located inside the agitator at the bottom. A long socket extension (at least 17 in. long) will be needed to remove it.

Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100

in-lbs.

11/16/2015

Top Cover Removal

Remove the control panel assembly.

Slide the harness grommet out toward the rear of the washer.

Disengage the power cord

from the top cover by pulling up on the front of the power cord grommet.

Pull Up

11/16/2015

Top Cover Removal

Slide the power cord

grommet forward.

Slide

Forward

11/16/2015

Top Cover Removal

Pull up off of the top cover.

Pull Up

And Off

11/16/2015

Top Cover Removal

The harness grommet for the lid lock does not need to be removed unless replacing the top cover.

If replacing the top cover, squeeze the two clips on the grommet and push it through the opening. Transfer to the new cover.

Remove ground screws.

11/16/2015

Top Cover Removal

Remove the control panel assembly.

Remove two 1/4 in. hex head screws (one on each side) at the rear corners of the top cover.

Slide the harness grommet out toward the

rear of the washer.

Disengage the power cord from the top cover by lifting up on the front of the cord grommet, slide forward and up off of the top cover.

Raise the rear of the top cover up, then pull forward slightly to disengage from the front clips that secures the front of the top cover to the cabinet.

11/16/2015

Basket Removal

Remove the control panel assembly and top cover.

Remove the 1-5/16th in. hub nut by turning the nut clock-wise to loosen (reverse threads).

A new hub nut should be used when reinstalling the basket assembly. Torque to 100 ft. lbs.

11/16/2015

Basket Removal

Note: A torque limiter (WX05X10028) should be used when removing or installing the hub nut with an impact gun.

Remove the tub cover by unclipping eight clips around the edge and lift it off.

Lift the basket out of the tub.

11/16/2015

Tub And Cabinet Removal/Replacement

Remove the control panel

assembly and top cover.

Disengage the rod and spring suspension from the tub assembly. Prop blocks (WX05X10027) x2,

laying on it’s side can be used

under the belt protector.

This will raise the tub assembly up to disengage the suspension system.

11/16/2015

Tub And Cabinet Removal/Replacement

One the suspension is disengaged, remove the prop blocks letting the tub assembly rest on the belt protector.

Raise the cabinet up and over the tub assembly and set aside.

Note: Be careful of the tub

assembly balance while removing

cabinet.

11/16/2015

Harness Removal/Replacement

The cabinet needs to be removed to replace the harness assembly.

Once the cabinet is removed there are four 1/4 in. hex head screws that secure the harness to the side of the

tub that need to be removed.

There is one ¼ in. hex head screw on

the bottom and up to six wire ties.

11/16/2015

Bottom Component View

Front

Suspension

Rod and

Spring

Assembly

View shown without belt

protector and pulleys in place.

Recirculation Pump

(On some models)

Motor Pulley

Fan

Belt Protector

Drive

Motor

Transmission

Supports

Assembly

Belt

Mode

Shifter

Assembly

With Clutch

Harness

Connectors

Transmission

Pulley

Drain Pump

and Internal

Outlet Hose

11/16/2015

Drain And Recirculation Pump

The drain pump is located on the right side of the bottom of the tub. It is mounted directly to the tub secured by three (3) 3/8th

hex head bolts.

The GTW680 model has a recirculation pump located at the front of the bottom of

the tub. It mounts to the tub the same as

the drain pump.

Both pumps are 120 VAC.

The approximate resistances of the pumps checked from J512 board connector are: Drain pump – 13.2 ohms Recirculation pump – 31.7 ohms

Drain Pump

Video Link

Recirculation Pump

Video Link

11/16/2015

Drain And Recirculation Pump

Before removing the drain or recirculation pump any water in the

basket must be removed. This is done by

using a transfer pump.

The transfer pump only comes with one (1) hose. A standard washer hose can be used for the outlet side of the pump. Part

number WH41X10207.

 Pump out as much of the standing

water in the basket as possible.

 Lean the washer back and pump out

the water seen in the basket.

 When the drain pump is removed

approximately 1–2 cups of water will drain out of the pump opening in the tub.

Transfer Pump WX05X23817

11/16/2015

Drain And Recirculation Pump

Once the bolts are removed the pump can be pulled from the tub. Have something to catch excess water. The seal is a separate part that can be replace if leaking.

11/16/2015

Drive Belt

The drive belt has six ribs and can be removed easily turning the pulley to walk the belt off.

To reinstall the belt, put

it on the motor pulley

first.

Stretch the belt around the transmission pulley as far as it can go.

Then rotate the pulley until the belt is in place. Be sure all the ribs of the belt.

Drive Motor

Video Link

Push here Pull out

There are two different horsepower motors. One third and one half horsepower motors. The GTW485,

GTW490 and GTW680 models have the

half horsepower motor. They are both 120 VAC reversible motors .

Resistances are 1/2 hp.- Blue - Red and Blue - Yellow approx. 3.1 ohm.

1/3rd hp. Approx. 3.8 ohm from J511

board connector.

To remove the motor: Remove the belt and fan pulley. The pulley is held on by a 9/16 in. lock nut.

Use a new nut when reinstalling the pulley and torque to 110 in-lbs.

Disconnect the motor harness connector.

Drive Motor

Hall/Speed

Sensor

Unclip the hall/speed sensor from the motor.

Remove two 1/2 in. bolt mounting the motor to the tub letting the motor come loose from the platform.

When reinstalling the motor mounting bolts torque to 170 in-lbs.

Note: If the hall/speed sensor is wire tied to the motor when replacing the motor. Order both the motor and hall/speed sensor.

Mode Shifter Assembly

The mode shifter either engages or disengages the clutch with the transmission pulley depending on whether the cycle is in spin or agitate.

The clutch home position is engaged with the pulley or ready for spin.

It has a 120 VAC motor.

Resistance of the mode shift motor from Brown – Blue is 5700 ohm from J512 board connector.

To remove the Mode shifter: Remove the transmission pulley and nut. The pulley is held on by a 9/16 in. lock nut. Use a new nut when

reinstalling the pulley and torque

to 110 in-lbs.

Guide Pins

Mode Shifter Assembly

Disconnect the mode shifter motor

harness connector.

Remove two 3/8th hex head mounting bolts. This will allow the complete mode

shifter assembly to be removed with the

clutch.

The clutch spring and spring washer will come off as well. When reinstalling be sure to install the spring washer before the clutch spring.

Guide Pin

Location Holes

Platform Transmission Assembly

The platform transmission assembly is one complete part with the exception of two harness connector brackets and one motor splash guard. These will need to be transferred to the new platform assembly when replacing the platform transmission assembly.

The platform assembly is secured to the tub by eight 3/8th hex head bolts circled . One of these bolts also holds one of the harness brackets to the platform.

Harness Connector Bracket

Motor Shield

Harness Connector Bracket

Platform Transmission Assembly

To remove the platform assembly after all other components have been removed remove the eight 3/8th hex head bolts and pull the platform away from the tub.

Note: The bottom of the tub can be used to pry the platform transmission assembly off of

the tub.

The tub seal is pressed on to the platform transmission assembly. If there is a leak from the seal, the complete transmission will need

to be replaced.

Triple Lip Tub Seal