GE GXMH31H Owner’s Manual & Installation Instructions

Safety Information ............. 2

Specifications

and Performance Claims ........ 3

About the Softener ............ 5

Before you Start ............... 8

Installation Requirements ....... 9

Installation Instructions .........12

Programming the Softener ......17

Care and Cleaning ............ 23

Routine Maintenance .......... 25

Before you call for Service ..... 26

Exploded View/Parts List ...... 32

Warranty (U.S.) ............... 37

Warranty (Canada) ........... 38

Customer Service .............40

Systems tested and certified by NSF International
against NSF/ANSI Standard 44 for the chemical
reduction claims specified on page 3, and certified
to NSF/ANSI 372.

OWNER’S MANUAL

AND INSTALLATION

INSTRUCTIONS

Model GXMH31H

Write the model and
serial numbers here:

Model # _____________
Serial # _____________
To find these numbers,
lift the cover and look
on the rim below the
control panel.

Systems Tested and Certified by the Water Quality
Association against CSA B483.1.

R

C

If you have any questions or concerns when installing or maintaining
your water softener, call our toll free number at 800-952-5039 (US)

AND WHOLE HOME FILTRATION SYSTEM

or 866-777-7627 (Canada), or visit geappliances.com. When you call,
please be prepared to provide the model and serial number of your
product. This information can be found on the rating decal located on
the rim under the salt cover.

ALL IN ONE

WATER SOFTENING

GE is a trademark of the General Electric Company. Manufactured under trademark license.

USA

7343475 49-50295 Rev. 4 04-19 GEA

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING

SAFETY PRECAUTIONS

WARNING

For your safety, the information in this manual must be followed to
minimize the risk of electric shock, property damage or personal injury.

WARNING

galvanized cold water pipe may be used to ground
electrical outlets in the home. Failure to maintain
this ground path may result in an electric shock
hazard. If the cold water pipe is used to ground
electric outlets, please refer to Installing the
Ground Wire section before cutting the pipe.

Check and comply with your state and local



codes. You must follow these guidelines.

 Use care when handling the water softening

system. Do not turn upside down, drop, drag
or set on sharp protrusions.

 Water softening systems using sodium

chloride (salt) for recharge add sodium to the
water.
Persons on sodium restricted diets should
consider the added sodium as part of their
overall intake. Potassium chloride can be
used as an alternative to sodium chloride in
your softener.

 Use only lead-free solder and flux for all

sweat-solder connections, as required by
state and federal codes.

 This water softening system must be properly

installed and located in accordance with the
installation instructions before it is used.

 Keep the salt hole cover in place on the

softener unless servicing the unit or refilling
with salt.

A copper or

WARNING

water that is microbiologically unsafe or of
unknown quality without adequate disinfection
before or after the system.

Do not use with

WARNING

parts and packaging material after installation.
Small parts remaining after the installation
could be a choke hazard.



The water softening system works on 24 volt-

electrical power only. Be sure to use

60 Hz
the included external power supply.

 External power supply must be plugged into

an indoor 120 volt, grounded outlet only.

 Use clean water softening salts only, at least

99.5% pure. NUGGET, PELLET or coarse
SOLAR salts are recommended. Do not use
rock, block, granulated or ice cream making
salts. These types of salts may contain dirt
and sediments that might mush or cake,
creating maintenance issues for the water
softener.

 Avoid installing in direct sunlight. Excessive

heat may cause distortion or other damage
to non-metallic parts.

 If installing the water softener outdoors, do

not locate where it will be exposed to wet
weather, direct sunlight, extreme hot or cold
temperatures, or other forms of abuse.

Discard all unused

In the state of California: You must turn
the Salt Efficiency Feature setting to ON.
This may initiate more frequent recharges.
However it will operate at 4,000 grains per
pound of salt or higher. To turn on the Salt
Efficiency Feature, follow the instructions in
the “Salt Saver” section of this manual

READ AND SAVE THESE INSTRUCTIONS

In the Commonwealth of Massachusetts,
Plumbing Code 248 CMR shall be adhered
to. Consult with your licensed plumber.

2

Specifications and Performance Claims

This model is efficiency rated. The efficiency rating is valid only at the minimum stated salt dose.
The softener has a demand initiated regeneration (D.I.R) feature that complies with specific
performance specifications intended to minimize the amount of regenerant brine and water used in
its operation.

The softener has a rated salt efficiency of not less than 4,000 grains of total hardness exchange
per pound of salt (based on sodium chloride), and shall not deliver more salt than its listed rating
or be operated at a sustained maximum service flow rate greater than its listed rating. This
softener has been proven to deliver soft water for at least ten continuous minutes at the rated
service flow rate. The rated salt efficiency is measured by laboratory test described in NSF/ANSI
Standard 44. These tests represent the maximum possible efficiency that the system can achieve.
Operational efficiency is the actual efficiency after the system has been installed. It is typically less
than the efficiency, due to individual application factors including water hardness, water usage,
and other contaminants that reduce the softener’s capacity.

This system has been tested according to NSF/ANSI Standard 42 for the reduction of chlorine
taste and odor. The concentration of the indicated substance in water entering the system was
reduced to a concentration less than or equal to the permissible limit for water leaving the system,
as specified in NSF/ANSI Standard 42. While testing was performed under standard laboratory
conditions, actual performance of the system may vary based on local water conditions.

3

Specifications and Performance Claims

Specifications

Model GXMH31H

Rated Capacity* (Grains@ Salt Dose) 11,000 @ 2.6 lbs

24,700 @ 7.8 lbs.

31,100 @ 13.4 lbs.

Rated Efficiency** (Grains/Pound of Salt @ Minimum Salt Dose) 4,240 @ 2.6 lbs.

Water used during Regeneration (gallons/grains) 5.0 /1000

Total Water Used per Regeneration @ Maximum Salt Dose 54.7 gallons

Amount of High Capacity Ion Exchange Resin (lb/cu.ft.) 50.81/0.98

Resin Tank Nominal Size (in., dia. x height) 10 x 40

Service Flow Rate (gpm) 8.0

Pressure Drop at Rated Service Flow (psig) 6.5

Water Supply Maximum Hardness (gpg) 120

Water Supply Maximum Clear Water Iron (ppm)*** 3

Water Pressure Limits (minimum-maximum psi)**** 20-125

Water Temperature Limits (minimum-max. °F) 40-120

Maximum Flow Rate to Drain (gpm) 2.0

Rated Capacity at Chlorine Concentration***** of: 0.50 ppm

0.75 ppm

1.0 ppm

1.5 ppm

2.0 ppm

2,282,000 gal.
1,520,000 gal.
1,140,000 gal.

760,000 gal.
570,000 gal.

This system conform to NSF/ANSI 42 & 44 for the specific performance claims as verified
and substantiated by test data.

* Testing was performed using pellet grade sodium chloride as the regenerant salt.
** Efficiency rating is valid only at the lowest stated salt dosage. These softeners were

efficiency rated according to NSF/ANSI 44.

*** Extent of iron removal may vary with conditions. The capacity to reduce clear water

iron is substantiated by WQA test data. State of Wisconsin requires additional
treatment if water supply contains greater than 5 ppm clear water iron. Refer to

Cleaning Iron Out of the Water Softening System section.
**** Canada working pressure limits: 1.4–7.0 kg/cm2.
*****Typical residential chlorine concentration is 0.5 to 1.0 ppm.

Performance Claims

Contaminant

Barium 10 ±10% mg/L 2.0 mg/L

Radium 226/228 25 pCi/L 5pCi/L

Test parameters include: pH = 7.5±0.5, flow rate = 7.5 gpm

Influent

Challenge

Level

and dynamic pressure = 35±5 psig

4

Maximum

Allowable Product

Water Level

About the water softener system

SERVICE

When the water softening system is providing
soft water, it is called “Service.” During service,
hard water flows from the house main water
pipe into the water softening system. Inside
the water softening system resin tank is a bed
made up of thousands of tiny, plastic resin
beads. As hard water passes through the bed,
each bead attracts and holds the hard minerals.
This is called ion-exchanging. It is much like a
magnet attracting and holding metals. Water
without hard minerals (soft water) flows from
the water softening system and to the house
pipes.

AUTOMATIC HARD WATER BYPASS DURING RECHARGE

During recharge the water softener is
automatically put in bypass mode allowing hard
water to be available to the home. Once the
softener is recharged water is directed back
through the softener to be conditioned.

After a period of time, the resin beads become
coated with hard minerals and they have to
be cleaned. This cleaning is called recharge.
Recharge is started at 2:00 AM (factory setting)
by the water softening system control, and
consists of five stages or cycles. These are

FILL, BRINING, BRINE RINSE, BACKWASH
and FAST RINSE.

However, you should avoid using HOT water
because the water heater will fill with the
hard water.

FILL

Salt dissolved in water is called brine. Brine is
needed to clean the hard minerals from resin
beads. To make the brine, water flows into the
salt storage area during the fill stage.

BRINING

During brining, brine travels from the salt
storage area into the resin tank. Brine is the
cleaning agent needed to remove hard minerals
from the resin beads. The hard minerals and
brine are discharged to the drain.

The nozzle and venturi create a suction to
move the brine, maintaining a very slow rate to
get the best resin cleaning with the least salt.

BRINE RINSE

After a pre-measured amount of brine is used,
the brine valve closes. Water continues to flow
in the same path as during brining, except for
the discontinued brine flow. Hard minerals and
brine flush from the resin tank to the drain.

BACKWASH

During backwash, water travels up through
the resin tank at a fast flow rate, flushing
accumulated iron, dirt and sediments from the
resin bed and to the drain.

FAST RINSE

Backwash is followed by a fast flow of water
down through the resin tank. The fast flow
flushes brine from the bottom of the tank, and
packs the resin bed.

After fast rinse, the water softening system
returns to soft water service.

5

About the water softener system

NORMAL OPERATION, CONTROL DISPLAYS

During normal operation, the present time of
day and AM or PM and DAYS TO EMPTY
show in the control display area.

FEATURE: OPTIONAL RECHARGE CONTROLS

Sometimes, a manually started recharge may
be desired or needed. Two examples:

 You have used more water than usual

(house guests, extra washing, etc.) and you
may run out of soft water before the next
recharge.

 The system ran out of salt.

Use one of the following features to start a
recharge immediately, or at the next preset
recharge start time.

FEATURE: MEMORY

If electrical power to the water softening system
is interrupted, the control display is blank, and
the blue indicator light is off, but the control
keeps correct time for 24 hours. When power
is restored, you have to reset the present time
only if the display and blue indicator light are
flashing. All other settings are maintained and
never require resetting unless a change is
desired.

The system will automatically recharge at the
preset recharge time as needed.

RECHARGE TONIGHT
Touch (do not hold) the RECHARGE button.

RECHARGE TONIGHT flashes in the control

display area. A recharge will occur at the next
preset recharge start time. If you decide to
cancel this recharge, touch the same button
once more.

RECHARGE NOW
Press and hold the RECHARGE button until

RECHARGE NOW starts to flash in the control

display area. The water softening system
begins an immediate recharge and, when over
in about two hours, you will have a new supply
of soft water. Once started, you cannot cancel
this recharge.

If the time is flashing after a long power outage,
the water softening system continues to work
as it should to provide you with soft water.
However, recharge may occur at the wrong
time of day until you reset the control to the
correct time of day.

FEATURE/SERVICE: AUTOMATIC ELECTRONIC DIAGNOSIS

The control computer has a self-diagnostic
function for the electrical system (except
input power and water meter). The computer
monitors the electronic components and circuits
for correct operation. If a malfunction occurs,
an error code appears in the control display.

6

About the water softener system

WATER CONDITION INFORMATION
IRON

Iron in water can cause stains on clothing
and plumbing fixtures. It can negatively affect
the taste of food,drinking water, and other
beverages. Iron in water is measured in parts
per million (ppm). The total* ppm of iron, and
type or types*, is determined by chemical
analysis. Four different types of iron in water
are:

 Ferrous (clear water) iron
 Ferric (red water) iron
 Bacterial and organically bound iron
 Colloidal and inorganically bound iron

(ferrous or ferric)

Ferrous (clear water) iron is soluble and
dissolves in water. This water softener will
reduce moderate amounts of this type of iron
(see specifications).**Ferrous (clear water)
iron is usually detected by taking a sample of
water in a clear bottle or glass. Immediately
after taking, the sample is clear. As the water
sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron.
This usually occurs in 15 to 30 minutes.

When using the softener to reduce Ferrous
(clear water) iron, add 5 grains to the hardness
setting fore very 1 ppm of Ferrous (clear
water) iron. See “Set Water Hardness Number”
section.

Ferric (red water), and bacterial and organically
bound irons are insoluble. This water softener
will not remove ferric or bacterial iron. This
iron is visible immediately when drawn from a
faucet because it has oxidized before reaching
the home. It appears as small cloudy yellow,
orange, or reddish suspended particles. After
the water stands for a period of time,the
particles settle to the bottom of the container.
Generally these irons are removed from water
by filtration. Chlorination is also recommended
for bacterial iron.

Colloidal and inorganically bound iron is of
ferric or ferrous form that will not filter or
exchange out of water. This water softener will
not remove colloidal iron. In some instances,
treatment may improve colloidal iron water.
Colloidal iron water usually has a yellow
appearance when drawn. After standing for
several hours, the color persists and the iron
does not settle,but remains suspended in the
water.

SEDIMENT FILTER (BUILT IN)

Sediment is fine, foreign material particles
suspended in water. This material is most
often clay or silt. Extreme amounts of sediment
may give the water a cloudy appearance. The
built in sediment filter keeps larger particles
of sediment from entering the home plumbing
system. As water passes through the softener,
the larger sediment particles are collected in
the integrated basket and then rinsed to the
drain before each regeneration. The sediment
filter feature provides added protection for
water using appliances by reducing the chance
of larger particles entering the various products
valves and screens.

IMPORTANT: The sediment filter is not
intended to replace pretreatment filtration. For
problem water applications, additional sediment
filtration is recommended.

CHLORINE

Softener resins may degrade in the presence
of chlorine above 2 ppm. If you have chlorine
in excess of this amount, you may experience
reduced life of the resin. In these conditions,
you may wish to consider purchasing a GE
point-of-entry household filtration system with a
chlorine reducing filter.

* Water may contain one or more of the four
types of iron and any combination of these.
Total iron is the sum of the contents.

** Capacity to reduce clear water iron is
substantiated by WQA test data.

7

Before you start

BEFORE YOU START

 The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum

allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure
may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure
reducing valve may reduce the flow). If your home is equipped with a back flow preventer, an
expansion tank must be installed in accordance with local codes and laws.

 The water softener uses a direct plug-in external power supply (included). Be sure to use the

included power supply and plug it into a nominal 120V, 60 cycle household outlet that is in a
dry location only, grounded and properly protected by an over current device such as a circuit
breaker or fuse.

 Do not use this system to treat water that is microbiologically unsafe or of unknown quality

without adequate disinfection upstream or downstream of the system.

TOOLS AND MATERIALS REQUIRED FOR INSTALLATION

 Pliers
 Screwdriver
 Razor knife
 Two adjustable wrenches
 Teflon tape

INSPECT SHIPMENT

Make sure all the parts shown below are present. Additional parts must be purchased to complete
the installation.

Also inspect and note any damage to the shipping carton.
Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest

you keep the small parts in the parts bag until you are ready to use them.

Thoroughly check the water softener for possible shipping damage and parts loss.

 2 fittings to connect household plumbing to

1” NPT threads on softening adaptors.

 Additional installation parts may be required:

• UL-approved grounding clamps and
6-gauge copper grounding wire.

WARNING

NOTE: Failure to comply with these installation instructions will void the product warranty,
and the installer will be responsible for any service, repair or damages caused thereby.

Bypass Valve Drain Hose Clips

Hose Clamps Overflow

Discard all unused parts and packaging material after installation.
Small parts remaining after the installation could be a choke hazard.

Installation

Adaptors

Adapter

Grommet O-rings

8

Silicone

Grease

Installation Requirements

LOCATION REQUIREMENTS

Consider all of the following when selecting an
installation location for the water softener.

 Do not locate the water softener where freezing

temperatures occur. Do not attempt to treat water
over 120ºF. Freezing temperatures or hot water

damage voids the warranty.

 To condition all water in the home, install the

water softener close to the water supply inlet, and
upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain
on hard water to avoid wasting conditioned water
and salt.

 A nearby drain is needed to carry away regeneration

discharge (drain) water. Use a floor drain,laundry
tub, sump, standpipe, or other options(check your
local codes). See “Air Gap Requirements” and
“Valve Drain Requirements”sections.

 The water softener uses a direct plug-in external

power supply (included). Be sure to use the included
power supply and plug it into a nominal 120V, 60
cycle household outlet that is in a dry location only,
grounded and properly protected by an over current
device such as a circuit breaker or fuse.

 Always install the water softener between the water

inlet and water heater. Any other installed water
conditioning equipment should be installed between
the water inlet and water softener (See Figure
below).

 If installing the water softener outdoors, do not

locate where it will be exposed to wet weather,
direct sunlight, extreme hot or cold temperatures, or
other forms of abuse.

PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT

Untreated Water to

Cold Water to House

Hot Water to House

Outside Faucets

 DO NOT RUN HOT WATER THROUGH THE

SOFTENER. Temperature of water passing through

the softener must be less than 120° F.

 Avoid installing in direct sunlight. Excessive sun

heat may cause distortion or other damage to non­metallic parts.

 When installing in an outside location you must take

steps necessary to assure the softener, installation
plumbing and wiring, are protected from the
elements, direct sunlight, contamination, vandalism,
insects, vermin, etc.

 Do not install the softener where it would block

access to the water heater or access to the main
water shutoff.

DIMENSIONS

22-7/16"

IN

Optional

Sediment

Filter

3-3/8"

OUT

TOP VIEW

IN - OUT

37"

SIDE VIEW FRONT VIEW

City Water Supply

Shut off

valve

Pressure

Tank

14-7/16"

OR

43-1/4"

Water

Heater

Water

Softener

Well Water Supply

Well

Pump

9

Installation Requirements

PLUMBING CODES

All plumbing must be completed in accordance
with national, state and local plumbing codes.

In the state of Massachusetts: The
Commonwealth of Massachusetts plumbing
code 248-CMR shall be adhered to. A licensed
plumber shall be used for this installation.

AIR GAP REQUIREMENTS

A drain is needed for regeneration water (See
Figure 1). A floor drain, close to the water
softener, is preferred. A laundry tub, standpipe,
etc. are other drain options. Secure valve
drain hose in place. Leave an air gap of 1-1/2”
between the end of the hose and the drain.
This gap is needed to prevent back flow of
sewer water into the water softener. Do not put
the end of the drain hose into the drain.

1-1/2”

air gap

FLOOR
DRAIN

Drain

Hose

1-1/2”

air gap

STANDPIPE LAUNDRY

Drain

Hose

TUB

Drain

Hose

1-1/2”

air gap

Figure 1

VALVE DRAIN REQUIREMENTS

Using the flexible drain hose (included) (see
Figure 2), measure and cut to the length
needed. Flexible drain hose is not allowed in all
localities (check your plumbing codes). If local
codes do not allow use of a flexible drain hose,
a rigid valve drain run must be used. Purchase
a compression fitting (1/4 NPT x 1/2 in.
minimum tube) and 1/2” tubing from your local
hardware store. Plumb a rigid drain as needed
(See Figure 3).

NOTE: Avoid drain hose runs longer than 30
feet. Avoid elevating the hose more than 8 feet
above the floor. Make the valve drain line as
short and direct as possible.

FLEXIBLE DRAIN LINE

1/4” NPT Thread

Barbs for 3/8Ǝ I.D. tubing

Hose clamp

Drain hose

Drain hose adapter

Figure 2

RIGID DRAIN LINE

Compression fitting

Clip

1/4Ǝ NPT thread

137[Ǝ2'

tube (not provided)

Barbs

Cut barbs from valve drain
elbow (pull clip and remove
drain valve elbow from valve)

10

ƎRXWVLGH

diameter
copper tube
(not provided)

Figure 3

Installation Requirements

INLET/OUTLET PLUMBING REQUIREMENTS

Always install either a single bypass valve
(provided),as shown in Figure 4, or, if desired,
parts for a 3 valve bypass system (not
included) can be purchased and assembled, as
shown in Figure 5. Bypass valves allow you to
turn off water to the softener for maintenance if
needed, but still have water in house pipes.

Pipe fittings must be 1/2” minimum.
Use:

 Copper pipe
 Threaded pipe
 PEX (Crosslinked Polyethylene) pipe
 CPVC plastic pipe
 Other pipe approved for use with potable

water

IMPORTANT: Do not solder with plumbing
attached to installation adaptors and single
bypass valve. Soldering heat will damage the
adaptors and valve.

SINGLE BYPASS VALVE

Pull out for “Service”
(Soft water)

Push in for
“Bypass”

3-VALVE BYPASS SYSTEM

For soft water service: Open the inlet and

outlet valves and close the bypass valve.
For bypass hard water: Close the inlet and

outlet valves and open the bypass valve.

3 VALVE BYPASS

Bypass

Valve

Outlet

Valve

From Water

Softener

To Water

Softener

Inlet

Valve

Figure 5

Installation
adaptors

Figure 4

WARNING

A copper or
galvanized cold water pipe may be used to
ground electrical outlets in the home. Failure to
maintain this ground path may result in an
electric shock hazard. If the cold water pipe is
used to ground electric outlets, please refer to
Installing the Ground Wire section before
cutting the pipe.

11

Installation Instructions

TYPICAL INSTALLATION

Hard Water
to Outside
Faucets

Incoming­Hard Water

Plug-in
Transformer

To

Controller

Drain Hose

Adapter

Valve Drain

Hose*

Brine Tank

(Salt Storage)

*Do not connect the water

softener valve drain hose to

the brine tank overflow

Clamp
(not included)

Top

Cover

Figure 6

Main Water Pipe

Overflow
Adapter

Floor Drain

Ground Wire
(not included)

Conditioned
Water

Bypass Valve
Assembly

Inlet

Brine Tank
Overflow Hose*

Lubricated

O-ring

Clips

Secure Valve Drain
Hose in place over Floor
Drain

1-1/2”

air gap

Pipe

1” NPTF

Clips

Outlet

Sweat
Adaptor
(not
included)

1” NPTM
Threaded
Adaptor

O-ring

Single

Bypass Valve

Figure 7

NOTE: See “Air Gap Requirements”

section.

• Remove plastic clip from valve outlet. Save the clip for later use.

Turbine

Valve outlet

Turbine shaft and support

Figure 8

NOTE: Be sure the turbine and support are firmly in place

in the valve outlet. Blow into the valve port and observe the
turbine for free rotation.

12

Installation Instructions

TURN OFF WATER SUPPLY

1. Close the main water supply valve, located

near the well pump or water meter.

2. Open all faucets to drain all water from

house pipes.

NOTE: Be sure not to drain water from the
water heater, as damage to the water heater
elements could result.

INSTALL BRINE TANK OVERFLOW ADAPTER

Install the brine tank overflow grommet and
adapter in the 13/16” diameter hole in the back
of the salt storage tank sidewall, (see Figure 9).

NOTE: The brine tank overflow adapter accepts
either 1/2” or 3/8” I.D. hose.

INSTALL THE BYPASS VALVE

NOTE: For easier installation, remove the top

cover. Release 2 clips at rear of cover. Rotate
cover forward and lift up.

1. Remove two clips from the water softener

valve inlet and outlet ports and visually check
and remove any debris, (see Figure 7).

2. Make sure the turbine assembly spins freely

in the”out” port of the valve, (see Figure 8).

3. If not already done, put a light coating of

silicone grease (provided) on the single
bypass valve o-rings, (see Figure 7).

4. Push the single bypass valve into the

softener valve as far as it will go. Snap the
two large holding clips into place, from the
top down, (see Figure 7 and 10).

IMPORTANT: Be sure the clips snap firmly into
place so the single bypass valve will not pull out.

MOVE WATER SOFTENER INTO PLACE

WARNING

Use two or more people to move and install
water Softener Failure to do so can result in
back or other injury.

1. Move the water softener into the desired

location. Set it on a solid, level surface.

IMPORTANT: Do not place shims directly
under the salt storage tank to level the softener.
The weight of the tank, when full of water and
salt, may cause the tank to fracture at the shim.

Excessive Weight

Hazard

Salt

Cover

Brinewell

Cover

Brine

Tank

Stand

Tube

Brine

Valve

Assembly

Nozzle Venturi

Assembly

Nut - Ferrule

Hole

Grommet

Brine Tank
Overflow
Adapter

Brine
Tubing

Brinewell

Float Stem

Figure 9

NOTE: Unit is shown with top cover removed.

SINGLE BYPASS VALVE

If connecting to floor
level plumbing, install
the bypass valve turned
downward, as shown.

CORRECT ASSEMBLY

Clip

Outside diameter of

water softener valve

inlet & outlet

Outside diameter

of clip channel on

single bypass valve

Figure 10

NOTE: Be sure all 3 tabs of the clip go through

the matching holes on the water softener valve
inlet or outlet, and fully into the channel on the
single bypass valve. Make sure that the tabs
are fully seated.

13

Installation Instructions

COMPLETE INLET AND OUTLET
PLUMBING

WARNING

galvanized cold water pipe may be used to
ground electrical outlets in the home. Failure to
maintain this ground path may result in an
electric shock hazard. If the cold water pipe is
used to ground electric outlets, please refer to
Installing the Ground Wire section before
cutting the pipe.

IMPORTANT: This water softener has a non­metallic valve system. Installing it on metal
plumbing will break electrical continuity, which
may interrupt grounding for the home. You
must restore electrical continuity in your metal
plumbing system.

If you install a 3-valve bypass system (Figure

5), electrical continuity will be maintained. If you
install the non-metallic bypass valve (Figure

11), please refer to the Installing the Ground
Wire section before cutting the pipe.

Figure 11

Measure, cut, and loosely assemble pipe and
fittings from the main water pipe to the inlet
and outlet ports of the water softener valve. Be
sure to keep fittings fully together, and pipes
squared and straight.

BE SURE INCOMING HARD WATER SUPPLY
IS DIRECTED TO THE SOFTENER VALVE

INLET PORT.
NOTE: Inlet and outlet are marked on the water

softener valve. Trace the water flow direction to
be sure hard water is to inlet.

IMPORTANT: Be sure to fit, align and support
all plumbing to prevent putting stress on the
water softener valve inlet and outlet. Stress
from misaligned or unsupported plumbing may
cause damage to the valve.

A copper or

• If making a soldered copper installation, do all
sweat soldering before connecting pipes to
the NPT adapters and bypass valve. Torch
heat will damage plastic parts.

WARNING

make pipe connection use only lead free
solder and flux to prevent lead poisoning.

• When turning threaded pipe fittings onto
plastic fittings, use care not to cross-thread.

• Use Teflon Tape on all external pipe threads.

Complete the inlet and outlet plumbing for the
type of pipe you will be using. Secure ground
clamp to metal pipes.

INSTALLING THE GROUND WIRE

NOTE: If your house plumbing is plastic, it

would not be used as a grounding path, and
this step should be skipped.

IMPORTANT: A copper or galvanized cold
water pipe is often used to ground electrical
outlets in the home. Grounding protects you
from electrical shock. The water softener
may have broken this ground path. To restore
connection, install a 12”-long, 6-gauge
copper wire across and tightly clamp using
UL-approved 1/2”–1” bronze grounding clamps
at both ends as shown (Figure 12). Zinc clamps
should not be used on copper plumbing. Wire
and clamps may be purchased separately from
your local hardware store.

1.

Clean copper pipe and ends of wire with emery
paper. Bare wire is recommended. If insulated
wire is used, is should be stripped 3/4” at each
end before cleaning with emery paper.

2. Attach bronze clamps to pipe. Tighten screws.

3. Attach to clamps as shown. Tighten screws.

Clamp (2)

NOTE: If you are installing a sediment filter or
other item(s) into the plumbing system, along
with the water softener, be sure to restore
electrical continuity across all removed metal
pipe sections.

14

If solder is used to

Ground Wire

Figure 12

Installation Instructions

INSTALL VALVE DRAIN HOSE

1. Measure and connect the 3/8”drain line
(provided) to the water softener valve drain
fitting. Use a hose clamp to hold the hose in
place.

NOTE: Avoid drain hose runs longer than 30
feet. Avoid elevating the hose more than 8 feet
above the floor. Make the valve drain line as
short and direct as possible.

IMPORTANT: If codes require a rigid drain line
see “Valve Drain requirements” section.

2. Route the drain hose or copper tubing
to the floor drain or other suitable drain
point. Secure drain hose. This will prevent
“whipping’’ during regenerations. See “Air
Gap Requirements” section (Figure 1).

3. Cut and secure the hose.

NOTE: The softener will not work if the water
cannot exit the drain hose during recharge.

INSTALL BRINE TANK (SALT
STORAGE) OVERFlOW HOSE

1. Measure, cut to needed length and connect
the 3/8”drain line (provided) to the salt
storage tank overflow elbow and secure in
place with a hose clamp.

2. Route the hose to the floor drain, or other
suitable drain point no higher than the drain
fitting on the salt storage tank (This is a
gravity drain). If the tank overfills with water,
the excess water flows to the drain point. Cut
the drain line to the desired length and route
it neatly out of the way.

IMPORTANT: For proper operation of the water
softener, do not connect the water softener
valve drain tubing to the salt storage tank
overflow hose.

RINSE OUT CARBON FINES

Small particles of carbon filtration material are
generated during manufacturing and shipping.
These particles will exit the media tank with
the first water that flows through the softener.
These carbon “fines” are not harmful, but give
the water a gray color and should be rinsed
down the drain before any water from the
softener is directed to the home’s faucets or
water heater.

CAUTION

inner parts, and to flush carbon fines, pipe chips
or other residue from the water pipes, be sure
to do the following steps exactly as instructed.

1.

Make sure the softener’s valve drain hose is
hooked up and the open end directed to a floor
drain, laundry tube or other suitable type of drain.

2. The system should be connected to
electrical power.

3. Place the bypass valve in “bypass” position
(see Figure 4). On a single valve, slide the
stem inward to bypass. On a 3-valve bypass,
close the inlet and outlet valves and open the
bypass valve.

4.

Fully open the house main water pipe

shutoff valve.

5. Initiate a regeneration by pressing and
holding for 3 seconds the RECHARGE
button. The valve motor will start running and
the valve will advance to the “Fill” position
(see Figure 21).

6.

After you hear the valve motor stop running
(valve in “Fill” position), press, but do not hold
the RECHARGE button. The valve will advance
to the “Brine” position (see Figure 21).

7. After you hear the valve motor stop running
(valve in “Brine” position), press, but do not
hold the RECHARGE button. The valve will
advance to the “Backwash” position (see
Figure 21).

8. Once the unit is in the backwash, place
bypass valve in SERVICE position (see
Figure 4), exactly as follows:

(a). Single Bypass Valve: Slowly, slide

pull the valve stem outward toward service,
pausing several times to allow the softener to
pressurize gradually. Check for leaks.

(b). 3-Valve Bypass: Fully close the bypass
valve and open the outlet valve. Slowly open
the inlet valve, pausing several time to allow the
softener to pressurize gradually. Check for leaks.

9. Let the softener complete the backwash and
fast rinse cycles (takes about 20 minutes).
When the regeneration ends, the softener’s
valve returns to the service position.

15

To avoid water or
air pressure
damage to softener

Installation Instructions

TEST FOR LEAKS

To prevent air pressure in the water softener
and plumbing system, complete the following
steps in order:

1. Fully open two or more softened cold water
faucets close to the water softener, located
down stream from the water softener.

2. Observe steady water flow from both open
faucets.

3. After about three minutes, open a hot water
faucet until there is a steady flow and there
are no air bubbles, then close this faucet.

4.

Close all cold water faucets and check for leaks
at the plumbing connections that you made.

5. Check for leaks around clips at softener’s
inlet and outlet. If a leak occurs at a clip,
depressurize the plumbing (turn off the water
supply and open faucets) before removing
clip. When removing clips at the softener’s
inlet or outlet, push the single bypass valve
body toward the softener (see Figure 14).
Improper removal may damage clips. Do not
reinstall damaged clips.

NOTE: If this procedure is performed on a
new softener, water coming from the taps may
initially be discolored. This normally occurs the
first time water runs through the resin bed. The
discoloration will not last more than a few minutes.

If removing

clips.....

....depressurize the

plumbing, then push

Figure 14

Bypass Valve body
toward softener

ADD WATER AND SALT TO THE SALT
STORAGE TANK

WARNING

Use two or more people to move and lift salt
bags. Failure to do so can result in back or
other injuries.

EXCESSIVE
WEIGHT HAZARD:

1. Using a container, add about three gallons of
clean water into the salt storage tank.

2. Add salt to the storage tank. Use nugget,
pellet or coarse solar salts with less than 1%
impurities.

PLUG IN THE WATER SOFTENER

1. Plug the water softener into an electrical
outlet that is not controlled by a switch.

2. Replace the top cover.

3. Replace the salt hole cover.

NOTE: The water heater is filled with hard
water and, as hot water is used, it will refill
with conditioned water. In a few days, the hot
water will be fully conditioned. To have fully
conditioned hot water immediately, wait until
the initial recharge is over. Then, drain the
water heater (following instructions for water
heater) until water runs cold.

WARNING

Discard all unused
parts and packaging material after
installation. Small parts remaining after the
installation could be a choke hazard.

SANITIZE THE WATER SOFTENER /
SANITIZE AFTER SERVICE

1. Open salt hole cover, remove the brinewell

cover and pour about 3 oz. (6 tablespoons)
of household bleach into the softener
brinewell. Replace the brinewell cover.

2. Make sure the bypass valve(s) is in the

“service” (open) position.

3. Start a recharge (regeneration). See “Start a

Recharge” section on page 19.

4. After the recharge has completed, fully open

a cold water faucet, downstream from the
softener, and allow 50 gallons of water to
pass through the system. This should take at
least 20 minutes. Close the faucet.

16

Programming the Water Softener

When the transformer is plugged into the
electrical outlet, a model code and test number
(example: J3.4 &
display. Then, “12:00 PM” begins to flash. An
arrow
face plate decal.

CONTROL OPERATION:

• CONTROL SETTINGS REQUIRED upon

• Use the MODE/SET button to scroll arrow to

• After the mode is selected use the UP

• Press the MODE/SET button to accept

• A “beep” sounds while pressing buttons for

is displayed next to CLOCK on the

initial installation and after an extended power
outage.

desired control function set.

and DOWN
settings of the control.

changes.

control programming. One beep signals a
change in the control display. Repeated
beeps mean the control will not accept a
change from the button you have pressed,
and you should select another button.

H31) are shown in the

buttons to change the

SET TIME OF DAY

1. Press MODE/SET button until the arrow
points to CLOCK.

2. Press the UP
to set the present time. UP
display ahead; DOWN
back. Be sure AM and PM is correct.

Salt Level

Clock

Hardness

Recharge

NOTE: Press buttons and quickly release
to slowly advance the display one number
at a time. Hold the buttons down for fast
advance.

3. When the correct time is shown in the
display, press MODE/SET to accept.

or DOWN buttons

moves the

sets the time

PM

17

Programming the Water Softener

SET WATER HARDNESS NUMBER

1. Press the MODE/SET button until the arrow
points to HARDNESS. A flashing 25 will

appear in the display.

Salt Level

Clock
Hardness
Recharge

2. Press the UP
set your water hardness number.

NOTE: If your water supply contains iron,
compensate for it by adding to the water
hardness number. For example, assume
your water is 20 gpg hard and contains 2
ppm iron. Add 5 to the hardness number
for each 1 ppm or iron. In this example, you
would use 30 for your hardness number.

20 gpg hardness
2 ppm iron x 5 = 10 +10
(times) 30 HARDNESS NUMBER

3. When the display shows your water
hardness (in grains per gallon), press

MODE/SET to accept.

You can get the grains per gallon (gpg)
hardness of your water supply from a
water analysis laboratory. If you are on
a municipal supply, call your local water
department. Or call Legend Technical
Services, an independent laboratory,
to request a water hardness test kit at

1.800.949.8220, Option 4. If your report

shows hardness in parts per million (ppm)
or milligrams per liter (mg/l), simply divide
by 17.1 to get the equivalent number of
grains per gallon.

or DOWN buttons to

SET RECHARGE (STARTING) TIME

1. Press the MODE/SET button until the arrow
points to RECHARGE.

Salt Level

Clock
Hardness
Recharge

NOTE: A flashing 2:00 AM (factory default)
should show in the display. This is a good
time for recharge to start (takes about 2
hours) in most households because water
is not in use. HARD WATER is bypassed to
house faucets during recharge.

If no change is needed, go to step 3. To
Change the recharge starting time, follow
step 2.

2. Press UP

or DOWN
the desired recharge start time. Be sure
to observe the AM or PM as you did when
setting the time of day.

3. Press the MODE/SET button to accept.

AM

button to set

18

Programming the Water Softener

SET SALT LEVEL

1. Press the MODE/SET button until the arrow
points to SALT LEVEL.

Salt Level

Clock
Hardness
Recharge

2. Determine level of salt in brine tank using the
numbered scale on side of brine well, inside
brine tank (see Figure 15).

3. Press UP

or DOWN

the SALT LEVEL to correspond to level on

button to set

the numbered scale in brine tank.

Salt Level

Clock
Hardness
Recharge

NOTE: Each press of a button changes the
level by increments of 0.5 up to 8.0.
Lowering the salt level below zero turns the
SALT LEVEL indicator OFF.

4. Press the MODE/SET button to accept. The
display shows the present time of day and

DAYS TO EMPTY.

PM

Days to Empty

8

7

6

5

4

3

2

1

Figure 15

DAYS TO EMPTY

The words DAYS TO EMPTY and a number
are shown in the lower half of the display. This
information is shown in the normal run display.
This is to inform the user of the number of
days before the salt level in the brine tank
reaches Level 0. There will be salt left in the
salt tank, but it may not be sufficient to fully
recharge the system. Salt should be added
at this time to avoid hard water. The value is
updated daily and whenever the SALT LEVEL
value is changed.

AM

Days to Empty

NOTE: For the first several weeks of operation,
the DAYS TO EMPTY may provide erratic
operation. For example, the blue indicator light
may flash, showing that more salt is required
when the actual salt level in the tank is well
above the Level 0. In some cases, the DAYS
TO EMPTY may even increase over a several
week period.

It takes a couple of months for the water
softener to learn your water usage pattern.
Once it does this, it will accurately determine
actual salt usage pattern. During this first
period, check salt level when blue indicator
light flashes. If the salt level in the tank is at
Level 1 or above, allow system to run. Be sure
to reset your salt level indicator each time you
add salt to the system.

START A RECHARGE

Press the RECHARGE button and hold for
three seconds, until “RECHARGE NOW”
begins to flash in the display, starting a
recharge. This recharge draws the sanitizing
bleach or brine into and through the water
softener. Any air remaining in the water
softener is purged to the drain. During this time
periodically check for leaks.

NOTE: As with all other water system
applications, leaks may occur. Leaks may not
be immediately apparent. Recheck 24 hours
after first recharge cycle is complete.

19

Programming the Water Softener

OPTIONAL CONTROL SETTINGS

The controller display has several options and
features.

LOW SALT ALARM

The LOW SALT ALARM,
when enabled, will sound
the beeper when the DAYS
TO EMPTY value is 15
days or less. To change
this setting, press and hold
the MODE/SET button for
3 seconds or hear a beep.
ON (factory default) or OFF
will flash in the display.
Press the UP

buttons to toggle this

feature ON or OFF. Press

or DOWN

the MODE/SET button to
accept, and the display will
move to the PRERINSE ON/
OFF screen. Press the UP

or DOWN

turn prerinse on or off.

buttons to

PRERINSE

If your water contains
sediment the prerinse
feature will remove
sediment from the resin
bed prior to regeneration.

Press the MODE/SET
button and the display will
move to Prerinse Time
mode. In this screen you
can adjust the duration of
the prerinse by pressing
the UP
buttons. Press the MODE/

or DOWN

SET button to accept, and
the display will move to the Back Wash screen.

BACKWASH AND FAST RINSE

If you experience salty tasting water after
regeneration, you may need to increase the
backwash and fast rinse times. The cycle times
during regenerations are determined by the
softener’s electronic controller. However, you
may increase the backwash and fast rinse
times. You may add up to 10 minutes.

For Backwash, you can
add up to 10 minutes in
1 minute increments, by
pressing the UP
or subtract time by pressing
the DOWN

For Fast Rinse, press
MODE/SET and the display

moves to the add fast rinse
time screen. You can add
up to 10 minutes in 1 minute
increments, by pressing the
UP

button, or subtract time by pressing
the DOWN
button to accept, and the display will move to
the Run Display screen.

SALT SAVER

When this feature is ON, the water softener
will operate at salt efficiencies of 4000 grains
of hardness per pound of salt or higher (May
recharge more often using smaller salt dosage
and less water). The softener is shipped with
this feature set OFF.

In the state of California: You must turn the
Salt Saver Feature ON. This may initiate more
frequent recharges. However, it will operate at
4,000 grains per pound of salt.

To turn Salt Saver ON: Press
the Salt Saver button once until
the blue status light above the
button is ON.

button,

button.

button. Press the MODE/SET

20

Programming the Water Softener

FEATURE: OTHER DATA DISPLAY

These models have an option to have the
run display indicate different information. The
information displayed on the top half of the
display can be changed to one of the following
by pressing UP

• CAPACITY REMAINING
– This is the percentage
of water softening capacity
remaining. Immediately
after a regeneration, 100%
shows. As water is used,
the percentage will decrease until the next
regeneration. During regenerations, the
percentage increments upward.
When present time is displayed, press the
DOWN

button; % Remaining will appear in

the display. The value shown is between 0 and
100 percent. This value is based on current
operating capacity. Pressing the UP
will return the screen to the previous display.

• AVERAGE DAILY
GALLONS – The figure

displayed is the average
gallons of water used by the
household each day over
the past seven-day period.

Press the DOWN
the Average Daily Gallons. Average Daily
Gallons will appear in the display. This value
is updated every night at midnight. Pressing
the UP

button will return the screen to the

previous display.

• FLOW RATE, GPM
– When using soft water,
this display shows the flow
rate passing through the
softener (in gallons per
minute). Zero shows if water
is not passing through the softener.

Press the DOWN
the flow rate. Gallons/Min will appear in the
display. This value is updated every
Pressing the UP
screen to the previous display. Pressing the
DOWN

button will return the screen to the

present time display.

or DOWN

buttons

Days to Empty

Recharge
Tonight

Days to Empty

Recharge
Tonight

button again to display

Gallons/Min

Days to Empty

button again to display

1

»2 second.

button will return the

:

% Remaining

button

Average Daily
Gallons

RESETTING TO FACTORY DEFAULT

To reset the electronic controller to its factory
default for all settings (time, hardness, etc.):

1. Press the MODE/SET button and hold

until the display changes twice to show the
flashing mode code.

2. Press the UP

“SoS”.

3. Press the MODE/SET button and the

electronic controller will restart.

4. Set the present time, hardness, etc, as

described in the Programming the Water
Softener section

21

button to display a flashing

Programming the Water Softener

POWER OUTAGE MEMORY

If electrical power to the water softener is
lost, “memory’’ built into the timer circuitry will
keep all settings for up to 24 hours. While the
power is out, the display is blank and the water
softener will not regenerate. When electrical
power is restored, the following will occur:

Reset the present time only if the display is
flashing. The HARDNESS and RECHARGE
TIME never require resetting unless a change
is desired. Even if the clock is incorrect after
a long power outage, the softener operates
as it should to keep your water soft. However,
regenerations may occur at the wrong time of
day until you reset the clock to the correct time
of day.

NOTE: If the water softener was regenerating
when power was lost, it will now finish the
cycle.

BLUE INDICATOR LIGHT

Steady blue light indicates that the unit is
working correctly. The light flashes when the
unit needs attention from the user.

• Light will also flash when power to the unit

has been interrupted. Check the PRESENT
TIME setting.

• Light flashes and DAYS TO EMPTY flashes -

check salt level and add salt as required.

• Light flashes and Err is in the display -

electrical problem with system.

LOW SALT SIGNAL

When the DAYS TO EMPTY drops to 15, the
blue indicator light and DAYS TO EMPTY in
the display will flash every second and the
alarm will beep every 30 seconds (from 8:00
AM to 8:00 PM), to notify the user that the unit
is running low on salt. As soon as any button
is pressed, the alarm will stop beeping. The
blue indicator light and DAYS TO EMPTY will
continue to flash. Once salt is added to the
brine tank and the SALT LEVEL is reset, the

DAYS TO EMPTY will be reset.

ERROR SIGNALS

If there is an error code
detected, the blue
indicator light will flash
4 times every second,
the display will flash Err
and the alarm will beep
every 30 seconds (from 8:00 AM to 8:00 PM)
to signal that the softener requires service.
The alarm can be turned off by pressing any
button, but the blue indicator light and display
will continue to flash.

Disconnect the transformer from the wall
outlet momentarily, and plug it back in. The
normal display will appear. The motor may run
for several minutes, as the unit resets. If the
problem is not corrected, the error code will
reappear in 8 minutes. See the Before you Call
for Service section to assist in troubleshooting
the water softener.

Call for Service

22

Care and cleaning

ADJUSTING YOUR WATER HARDNESS

The blend adjusting knob (Figure 16) gives the
ability to finely adjust hardness of the treated
water leaving the water softener. If slightly harder
water is desired than is normally delivered by the
water softener, the blend adjusting knob can divert
a small stream of hard water and blend it with
the soft water entering the home. The amount
of water diverted is controlled by turning a blend
adjusting knob on the end cap of the valve stem.

NOTE: To get full performance from your water
softener leave blending valve in the factory
closed position.

To make adjustments to water hardness:

1. Hold bypass handle to keep the valve stem
from rotating (see Figure 16). Loosen hex
nut on blend adjustment knob by turning the
hex nut counterclockwise (see Figure 17).

2. TO INCREASE HARDNESS:
in the service position (see Figure 16) hold the
handle to keep the valve stem from rotating and
turn the blend adjusting knob counterclockwise
up to 2 turns from the closed position. It is
recommended that adjustments be made in
quarter turn increments over several weeks until
the desired hardness is achieved. NOTE: Once
an adjustment is made to the blend valve knob
the change in water hardness at the homes
faucets or shower heads may take several days
to be noticed. This delay is due to the large
amounts of already conditioned water in the
pipes and water heater that must be exchanged
before a change in hardness can be noticed.
Have the water tested to determine the actual
water hardness.

3. TO DECREASE HARDNESS: With the
bypass in the service position (see Figure

16) hold the handle to keep the valve stem
from rotating and turn the blend adjusting
knob clockwise. When the knob will not turn
anymore, hard water is no longer being
blended into the soft water.

4. Once the desired hardness is achieved
tighten the hex nut (see Figure 17) clockwise
until it comes in contact with the bypass stem.

With the bypass

NOTE: To meet the water softener performance
specifications and reduction of barium and
radium claims the adjustable hardness must be
kept in the “OFF” position. The off position is
achieved when the blend adjusting knob is fully
rotated clockwise until it stops.

SERVICE POSITION

(Normal Softener Operation)

Pull

Handle

Stem

Softener

Valve Outlet

Diverted Hard
Water (Controlled
by blend adjusting
knob)

Soft Water Out

Valve Inlet

Figure 16

Softener

Hard Water In

Blend Adjusting

Knob

Turn counterclockwise

to increase hardness

of treated water

(clockwise to decrease

hardness)

BYPASS POSITION

Hard Water Out

Push

Handle

Figure 17

Hard Water In

Blend Adjusting Knob

If servicing water softener,
turn clockwise as far as it
will go.

Hex Nut

Turn clockwise to lock

blend adjusting knob
(counterclockwise to

unlock).

CAUTION

softener is to be serviced or disconnected from
the bypass valve, the blend adjusting knob must
be turned all the way clockwise to close the
diversion path and prevent water leaking from
the softener valve inlet of the bypass.

23

If the water

Care and Cleaning

CHECKING THE SALT STORAGE
LEVEL and REFILL

Brine (salt dissolved in water) is needed for
each and every recharge. The water for making
brine is metered into the salt storage area by
the water softening system valve and control.

However, you must keep the tank supplied
with salt.

ADDING SALT

Lift the salt hole cover and check the salt
storage level frequently. If the water softener
uses all the salt before you refill it, you
will experience hard water. Until you have
established a refilling routine, check the salt
every two or three weeks. Always add if less
than 1/4 full. Be sure the brinewell cover is on.

NOTE: if using potassium chloride (KCI), do not
fill above level 4 on the brinewell decal.

NOTE: In humid areas, it is best to keep the
salt storage level lower, and to refill more often
to avoid salt “bridging”.

Recommended Salt: Nugget, pellet or coarse
solar salts with less than 1% impurities.

Salt Not Recommended: Rock salt, high in
impurities, block, granulated table, ice melting,
ice cream making salts, etc.

CAUTION

Water softening
salt with iron removing additives:
Some salts may have an additive to help the
water softening system handle iron in the
water supply. Although this additive may
help to keep the water softening system
resin clean, it may also release corrosive
fumes that weaken and shorten the life of
some water softening system parts.

CLEANING IRON OUT OF THE WATER
SOFTENING SYSTEM

Your water softening system takes hardness
minerals (calcium and magnesium) out of
the water. Also, it can control some (see the
Specification Guidelines section) “clear water”
iron. With clear water iron, water from a faucet
is clear when first put into a glass. After 15 to
30 minutes, the water begins to cloud or turn
rust colored. A water softening system will not
remove any iron that makes the water cloudy
or rusty as it comes from the faucet (called red
water iron). To take red water iron out of water,
or over the maximum of clear water iron,
an iron filter or other equipment is needed.

GE Appliances recommends using Super Iron

®

Out

to clean your resin bed if your iron content

is high. Use Super Iron Out
bag of salt as preventative maintenance against
rust build up. Clean the bed at least every six
months, or more often if iron appears in the soft
water between cleanings.

IMPORTANT: It is important to mix the
resin bed cleaner with water (following the
manufacturer’s instructions), pour it into the
brinewell (see Figure 9) and recharge the
softener immediately. Do not pour the resin
bed cleaner in with the salt, as it will not be
as effective in cleaning the resin, and can
cause damage to the softener if it is left in the
brine tank for an extended period due to the
corrosive gases that are formed.

®

with every 40lb.

24