GE GTWN5550DWW User Manual [en, es]
GEAppHances.com
Safety Instructions
Operating Instructions
Care and Cleaning
of the Washer
Control Panel..........................................4
Control
Features
Loading and Using
the Washer
Troubleshooting Tips.
Consumer Support
Consumer Support...............................12
Warranty
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2,3
4-5
6, 7
8-10
11
Owner's Manual
7
7
Write the model and serial
numbers here:
Model#
Serial #
You can find
them under
the lid of the
washer.
_______________
О
lo
О
49-90451-1 08-12 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
A M/A Q N11 NIfnI safety, the information in this manual must be followed to minimize the risk of
^ VVr^lSI^ fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
WATER HEATER SAFETY
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
___________________________
PROPER INSTALLATION
This washer must be properly Installed and located In accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737).
I Install or store where it will not be exposed to
temperatures below freezing or exposed to the
weather, which could cause permanent damage and
invalidate the warranty.
I Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
Instructions.
I To ensure proper installation, run two small load size
Speed Wash cycles BEFORE washing the first load.
I This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase
are listed below. These hoses are manufactured and
tested to meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade overtime and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24
hours every day or by phone at 800.626.2002 during
normal business hours.
Part Number
PM14X10002
OR
PM14X10005
WXlOXlOOll
Accessory
4 ft Rubber Water Supply Hoses
4 ft Braided Water Supply Hoses
Tide® Washing Machine Cleaner*
YOUR LAUNDRYAREA
Keep the area underneath and around your
appliances free of combustible materials such as lint,
paper, rags, chemicals, etc.
^ Tide® is a registered trademark of Procter & Gamble.
WX7X1
Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on,
with or inside this or any other appliance.
Washer Floor Tray
Use this
appliance
only for its
intended
purpose as
described in
this Owner's
Manual.
WHEN USING THE WASHER
Never reach into the washer while it is moving. Wait
until the machine has completely stopped before
opening the lid.
Do not mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover. Mixing different
chemicals can produce a toxic gas which may cause
death.
Do not wash or dry articles that hove been cleaned
in, washed in, soaked in or spotted with combustible
or explosive substances (such os wax, oil, point,
gasoline, degreosers, dry-cleaning solvents, kerosene,
etc.). These substances give off vapors that may
ignite or explode. Do not add these substances to the
wash water. Do not use or place these substances
around your washer or dryer during operation.
GEAppliances.com
I The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the
garment manufacturer's wash and core instructions.
I To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the building's distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
Turning the Cycle Selector Knob to an off
NOTE:
position, pressing Power or pressing Start/Pause does
NOT disconnect the appliance from the power supply.
I Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or
has missing or broken ports, including a damaged
cord or plug.
WHEN NOT IN USE
I Turn off water faucets to minimize leakage if a break
or rupture should occur. Check the condition of the fill
hoses; GE recommends changing the hoses every 5
years.
I Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
¿r V INSTRUCTIONS
I Do not attempt to repair or replace any part of
this appliance unless specifically recommended in
this Owner's Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
I Do not tamper with the controls.
About the control panel—Quick start guide.
Throughout this manual, features and appearance may vary from your model.
Step 1
’ Add fabric softener (on models
with a fabric softener dispenser);
see page 6 for details.
' Add detergent. GE recommends
the use of High Efficiency^|J
detergents in all Energy
Star-rated washers.
Step 2
• Loosely add items around Infusor™.
Overloading may negatively
impact wosn performance. Adjust
the load size accordingly.
• Close lid.
NOTE: Washer will not start to fill
with lid open.
Step 3
Select wash cycle.
Select wash options,
including Fabric
Softener option.
Select options.
step 4
d>
TO Save Cu^i^ Cycle
• Press Start.
Perm. Press
Delicates
Jeans
Hand Wash
Towels / Sheets
Heavy Duty
Speed Wash
Basket Clean
Controls
Cosuols
Colors
Normol
Whites
Extra Heavy
Heavy
Normal
Light
Extra Light
Soi
[
Hot
Warm
Colors
Cool
Cold
Tap Cold
Temp
Tem
^ (
^ (
* 4
Extra Spin
Extended
■I Standard
Quick
I
0 No Spin I On
Spi
^ (seings)
Hofd} s*es
To Slave Ciurren^ Cyo
Power
Start
Pause
Wash Cycles-Cycle Selector Knob
o
The wash cycle controls the length of the washing process. The knob can be turned In either direction. Turning the Cycle Selector knob after
starting a cycle will stop the washer and reset the cycle to the new selection. Press Start to begin the new cycle selection.
The chart below will help you match the wash cycle setting with your clothing.
eWash* Use eWash to save energy on specific wash cycles. eWash cannot be used on Basket Clean, Quick Rinse, and Drain
Whites For heavy to lightly soiled cottons, household linens, work and play clothes. This cycle provides the best overall
Colors For non-colorfast cottons and blends or Items that are labeled cold wash. Provides gentle wash and high speed spin.
Perm. Press For wrinkle-free and permanent press Items and knits. Provides gentle wash with periods of soak and low
Delicates For lingerie and special-care fabrics with light to normal soil. Provides extra gentle wash and low speed spin.
Jeans For washing medium to lightly solledjeans. Provides gentle wash and high speed spin. (For heavily soiled work
Hand Wash For Items labeled hand washable with light soils. Provides a super gentle wash and on extra low speed spin.
Toweis/Sheets* Provides periods of agitation and soak tailored for washing towels and sheets. Provides regular wash and high
Heavy Duty* An above normal cycle for heavily soiled or stained clothes. A soak cycle Is added and the agitate cycle Is
Speed Wash* For small loads of lightly soiled Items that ore needed In a hurry. Provides regular wash and high speed spin.
Basket Clean* Use for cleaning the bosket of residue and odor. Recommended use of once per month. NOTE: Never load
Quick Rinse* Rinses and spins non-soiled items where a rinse only is desired. Provides a high speed spin.
Drain & Spin
* On some models
& Spin wash cycles.
cleaning and should be used for most everyday Items. Provides regular wash and high speed spin.
speed spin.
jeans, use Whites/Heavy cycle.)
speed spin.
extended for extra cleaning. This more aggressive cycle should be used sparingly.
laundry while using Basket Clean. The laundry may become damaged or contaminated. See the Care and
Cleaning section.
For draining the tub and spinning water out of the clothes. Provides a high speed spin.
GEAppliances.com
Options
Autosoak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. On
some models, this option is located on the Cycle Selector knob.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues.
Eabric Softener
Set this option when adding fabric softener to the washer or to select the enhanced Power Rinse.
NOTE: Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.
Deiay Wash
On some models, os the Delay Wash pod is repeatedly pressed, the delay time sets to 30 minutes, 1 hour, 3 hours, 5 hours, 9 hours, and
bock to clear (0 minutes).
On other models, os the Delay Wash pod is repeatedly pressed, the delay time sets to 2 hours, 4 hours, 8 hours, and bock to clear (0 hours).
For all models, if the Delay Wash pod is pressed for 3 seconds, it clears (regardless of the delay time).
Signal
Use the Signal pod to change the volume of the end of cycle signal. Press the pod until you reach the desired volume or off.
Settings
Individual settings for agitation [Soil], water temperature [Temp], and spin [Spin] con be set from the minimum (lowest in column) to
maximum (highest in column). In general, the higher up the column, the more energy will be used.
My Settings (on some models}
As the cycle selector knob is turned, the Soil, Temp and Spin settings change to automatic pre-set default settings. If you desire a different
setting, press the appropriate pod(s). Then press and hold the My Settings pod for 3 seconds and the washer will "remember" these settings
for that Knob Selection. In the future, when you turn the selector knob to that cycle, your settings will be automatically recoiled. NOTE; Signal
volume cannot be set for My Settings.
Power
Press to "woke up" the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing POWER does not disconnect the appliance from the power supply.
Start
Press Start to begin the cycle. NOTE; The lid must be closed for the washer to fill and the cycle to start. Pressing Start again will Pause the
cycle and the Cycle indicator light will blink.
To continue the cycle, press Start again or close the lid. If machine is paused more than 24 hours, the cycle will be cancelled. To stop the
cycle, hold the pod for 3 seconds. If water remains in the machine, select the Drain & Spin cycle to drain tub and spin water out of the
washer tub.
Raising the lid will stop agitation or spin action but does not pause the cycle.
eWash (on some models)
When the eWash pod is pressed, the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate
that the most efficient settings ore on. If you change settings, the number of eMon/ior lights will decrease (or increase) to indicate decreased
or increased energy efficiency settings.
Display (on some models)
The display shows the approximate time remaining until the end of the cycle.
NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The "smart" timer
"learns" the amount of time it takes to fill your washer and adjusts the total time accordingly.
In addition, this display will, "scroll" the washer status:
• bALANCING Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• dELAY When Delayed Wash is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• EILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, "FILL" is scrolled
until the fill completes.
• LID Cycle stopped because lid is open. Close the lid.
• PAUSE Cycle paused because the Start/Pause pod was pressed and the washer was set to Pause. Press Start pod again to
restart the cycle.
Indicator lights
Five LED lights indicate the current washer status moving from left to right os the cycle progresses.
DSM Demand Side Management (on some models) - When connected to your power company's rote monitoring system, the washer will
automatically delay storting if the rotes ore high/criticol. An "ES" will be displayed and the selected cycle will start after 4 hours or when
the rotes drop to low/medium, whichever comes first. If the rotes ore not high/criticol, the selected cycle will start immediately.
About washer features.
This model has AUTOMATIC LOAD SENSING. This selection provides the correct amount of water suited to the size and type
of load placed in the unit. The washer will not fill with water during automatic load sensing if the lid is open. When the lid is
closed the machine is able to begin filling with water in order to sense the load size.
Note: This is a high efficiency washing machine with Infusor™ wash action. This system reguires less water while providing
effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an
lnfusor™-eguipped washer.
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.
m Check clothing care labels for special instructions.
[y| Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liguid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach funnel.
Before starting the washer, pour measured amount of bleach directly into bleach funnel.
Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the
wash basket with your detergent.
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
Tab
Turning
Tabs
Turning
Tabs
The Fabric Softener Dispenser (on some models)
The fabric softener dispenser automatically releases liquid fabric softener at the proper time.
Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to
empty too soon.
Never pour fabric softener directly on clothes. This may cause stains on your clothing.
Q Select Fabric Softener on the control panel.1^ Lift the tab on the fabric softener dispenser
^ top.
ryi Measure out fabric softener into the cap
— and pour the softener into the dispenser
top. The fabric softener will drain into the
receiving cup inside the dispenser. Use only
"Ultra" or concentrated fabric softeners.
Push down on the tab to close the
dispenser top. Make sure the tab is pushed
down fully and snaps shut.
NOTE: Overfilling the dispenser will cause fabric
softener to drain out of the holes in the side of
the infusor when filling. Do not overfill.
NOTE: Do not use fabric softener dispensing
balls with this washer. They do not work
correctly in high efficiency washers.
Cleaning the Fabric Softener Dispenser (on some models)
The Fabric Softener Dispenser is self cleaning. This dispenser should not require regular cleaning
like standard fabric softener dispensers. Wipe down exterior surfaces of the dispenser as needed. If
cleaning of the internal dispenser components is needed, follow these steps after the wash cycle is
complete:
[Y| Lift the dispenser top tab and turn the top
counterclockwise using the 2 turning tabs
shown. Lift the dispenser out of the
Infusor™.
Q Clean out any buildup from inside the
Infusor™ with a soft cloth or toothbrush.
Ensure the three rectangular holes in the
bottom that allow the fabric softener to
drain are not blocked.
Gently pull the cap away from the
'—' dispenser cup to separate.
m Wipe surfaces with a soft cloth or soak the
'—' parts in a solution of 1 gallon warm water,
1/4 cup liquid detergent and 1 cup bleach.
Ensure the small hole in the top surface of
the cap and its associated tube are not
obstructed.
Reassemble the dispenser cup and cap by
— snapping them together.
Place the dispenser assembly into the
Infusor™. Turn the top clockwise using the 2
turning tabs shown. Push down on the tab
to close the dispenser top. Make sure the
tab is pushed down fully and snaps shut.
l-oading and using the washer.
Always follow fabric manufacturer's core label when laundering.
Sorting Wash Loads
GEAppliances.com
Sort by color (whites, lights, colors), soil level, fabric type
(sturdy cottons, easy care, délicates) and whether the
Proper Use of Detergent
Add detergent and fabric softener before adding items
so that the detergent can work effectively. Using too
little or too much detergent is a common cause of
laundry problems.
Use less detergent if you have soft water, a smaller load
or a lightly soiled load.
For spots, apply pre-treatment to items as recommended
on the product label. Application should be made in
the basket to prevent overspray which may cause the
coloring on the lid or graphics to fade.
Loading the Washer
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket. To add items after washer has
started, lift the lid and submerge additional items
around the outside of the basket.
________
fabric produces lint (terry cloth, chenille) or collects lint
(velveteen, corduroy).
GE recommends the use of High Efficiency (
detergents in all Energy Star rated washers.
HE detergents are formulated to work with low water
wash and rinse systems. HE detergents reduce the
oversudsing problems commonly associated with
regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessive detergent will
negatively impact wash performance.
Do not place large items such as sheets, blankets
and towels across the Infusor™. Load them around
the outside of the basket.
Do not wash fabrics containing flammable materials
(waxes, cleaning fluids, etc.).
Washer will not agitate or spin with the lid up,
however the timer will continue to run.
Care and cleaning of the washer.
Wash Basket: Leave the lid open after washing to allow
moisture to evaporate. If you want to clean the basket, use
a clean, soft cloth dampened with liquid detergent; then
rinse. (Do not use harsh or gritty cleaners.)
Use the Basket Clean cycle:
Using the washing machine In a humid space for a long
period of time may lead to a buildup of black mold and
germs In the air Inside the washer bosket and affect your
health. If you clean the washer tub regularly on a monthly
basis using Basket Clean It will keep the washer bosket
clean for hygienic use.
1 Add tub cleaner or lime scale remover Into the
detergent dispenser drawer.
• Do not exceed the maximum detergent limit line
when you odd It. Detergent may remain In the
washer tub after cleaning.
• When you use liquid chiorine bieach, load It Into the
liquid chlorine bleach comportment.
• When you use a powdered cieaner, pull out the
liquid detergent cup and odd It Into the main wash
detergent comportment.
• When you use cieaning tabiets, place them directly
Into the washer tub. (Do not odd tablet cleaner to the
drawer.)
2 Press the Power button.
3 Turn the selector knob to Basket Ciean.
4 Press the Start button.
NOTES:
• Never load laundry while using Basket Ciean.
The laundry may become damaged or become
contaminated. Moke sure to clean the washer bosket
when It Is empty.
• It Is recommended to leave the lid open after finishing
the laundry to keep the tub clean.
• It Is recommended that Basket Ciean should be
repeated monthly.
• If mildew or musty smell already exists, run Basket
Ciean for 3 consecutive weeks.
Giass Lid (on some models]-. Use a clean, soft cloth
dampened with a vinegar and water solution.
Fiii Hoses: GE recommends changing the hoses every 5
years.
Exterior: Immediately wipe off any spills. Wipe with damp
cloth. Try not to hit surface with sharp objects.
Interior. The occasional use of a cycle that contains
bleach will keep the Inside of the washer clean.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions pocked with product for
Information on how to reinstall the shipping rod to keep
the tub stationary when moving the washer. For more
Information, visit GEAppliances.com or call 800.GE.CARES
(800.432.2737). Do not store the washer where It will be
exposed to weather.
Long Vacations: Be sure water supply Is shut off at
faucets. Drain all water from hoses If weather will be ^
below freezing. '
Before you call for service^
Troubleshooting Tips
Save time and moneyl Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Water level seems low This is normal • Water may not cover the top level of the clothes.
This is normal for this high efficiency washer.
Water fills and drains
at the same time
Too many suds Too much detergent • Measure your detergent carefully. Use less soap if you have
Water leaks Using too much detergent
Water temperature
seems incorrect
Water pumped out before
cycle is complete
Water won't drain Drain hose is kinked or
Washer pauses during
wash cycle
Washer pauses during
spin cycle
Washer does not fill This is normal • The lid must be closed for washer to fill or operate.
when lid is open
8
Drain stand pipe is too low • The drain stand pipe must be above 30".
soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to detergent.
Soft water • Try less detergent.
• Use less detergent. Use less soap if you have soft water,
in washer
a smaller load or a lightly soiled load.
Type of detergent • Switch to detergent.
Fill hoses or drain hose is
improperly connected
Household drain may
be clogged
• Make sure hose connections are tight at faucets and
rubber washers are installed. Moke sure end of drain hose
is correctly inserted in and secured to drain facility.
• Check household plumbing. You may need to call
a plumber.
Drain hose is loose • Make sure drain hose is fully seated in bock of washer and
that the two retaining screws ore fully seated.
Drain hose rubs on wall • Moke sure drain hose does not moke contact with the wall.
May cause excessive wear on the hose.
Constant water pressure
to the fill hoses at the
water source
Cooler water temperatures
provide improved energy
efficiency
Water supply is turned off
or improperly connected
Water valve screens are
stopped up
Cool/Cold Water when
selecting Hot
House water heater is
not set properly
Lid lifted or cycle was put in
• Tighten hoses at the faucets and turn the water off after each use.
• Check condition of the fill hoses; they should be replaced
every 5 years.
• New laundry detergents hove been formulated to work
with cooler water temperatures without affecting wash
performance.
• Turn both hot and cold faucets fully on and moke sure
hoses ore connected to correct faucets.
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
• This is normal. PerfecTemp senses water temperature and
optimizes for best results. Cold water is added periodically
when hot is selected.
• Make sure house water heater is delivering water at
120°F-140°F(48°C-60°C).
• Reset cycle.
pause for over 24 hours
• Straighten drain hose and moke sure washer is not sitting on it.
improperly connected
The Auto Soak Option
was chosen
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
• This is normal. The washer alternates between agitate and
soak during these cycles to get your clothes cleaner with
less wear.
This is normal • The washer may pause during the spin cycle to remove
soapy water more efficiently.
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