Page 1
SAFETY INFORMATION .........3
USING THE DRYER ................4
Appliance Communication ............ 5
Controls ............................ 6
Settings ..............................8
LOADING ..........................9
VENTING .........................10
CARE AND CLEANING .......... 11
TROUBLESHOOTING TIPS ......12
LIMITED WARRANTY ...........15
CONSUMER SUPPORT ..........16
OWNER’S MANUAL
ENGLISH/ESPAÑOL
DRYERS
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
They are on the label on
the front of the dryer
behind the door.
GE is a trademark of the General Electric Company. Manufactured under trademark license.
49-3000198-1
06-19 GEA
Page 2
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.
2 49-3000198-1
Page 3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
• Read all instructions before using the appliance.
•
DO NOT dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite
or explode.
• DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread
out so that the heat is dissipated.
• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children.
• Before the appliance is removed from service or discarded, remove the door to the drying compartment.
• DO NOT reach into the appliance if the drum is moving.
• DO NOT install or store this appliance where it will be exposed to the weather.
• DO NOT tamper with controls.
• DO NOT climb or stand on this unit.
• DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended
in the user-maintenance instructions or in published user-repair instructions that you understand and have the
skills to carry out.
• Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
• DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
• DO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
• Clean lint screen before or after each load.
• DO NOT operate the dryer without the lint filter in place.
• DO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around
the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause
button DOES NOT disconnect power.
• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts, including a damaged cord or plug.
• DO NOT spray any type of aerosol into, on or near dryer at any time. DO NOT use any type of spray cleaner
when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
• See “ELECTRICAL CONNECTION” located in the Installation Instructions for grounding instructions.
To reduce the risk of fire, explosion, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
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Page 4
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
ADDITIONAL GAS DRYER WARNINGS
WARNING
Failure to follow safety warnings exactly could result in serious injury, death, or property
damage.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• DO NOT try to light any appliance.
SAFETY INFORMATION
• DO NOT touch any electrical switch; DO NOT use any phone in your building.
• Clear the room, building, or area of any occupants.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
- Fire or Explosion Hazard
4 49-3000198-1
Page 5
Getting started
USING THE DRYER
WARNING
WARNING
• Keep flammable materials and vapors, such as
gasoline, away from dryer.
• DO NOT dry anything that has ever had anything
flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil
on it (including cooking oils).
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
- Fire Hazard
• Items containing foam, rubber, or plastic must be dried
on a clothesline.
• Follow all fabric care instructions and warnings
to prevent melting of garments or damage to the
appliance.
• Failure to do so can result in death, explosion, or fire.
Appliance communication
WiFi Connect (For customers in the United States only - on some models)
Depending on the model, your dryer is either GE
Appliances WiFi Connect enabled, or compatible
using the optional GE Appliances ConnectPlus
module.
If enabled: Visit www.geappliances.com/connect and
enter your model number to show you the proper steps
to connect your appliance.
If compatible: To connect this appliance to the
internet you will need to purchase a GE Appliances
ConnectPlus and attach the module to your appliance
through the communication port in the appliance.
The GE Appliances ConnectPlus will allow your
appliance to communicate with your smartphone for
remote appliance monitoring, control and notifications.
Please visit www.GEAppliances.com/connect to learn
more about connected appliance features, to learn
what connected appliance app’s will work with your
smartphone.
WiFi Connectivity: For assistance with the appliance
or the ConnectPlus network connectivity, please
call GE Appliances at 800.GE.CARES.
Visit your local authorized GE Appliances Parts
distributor or order by phone at 800.661.1616 during
normal business hours.
Part Number Accessory
PBX23W00Y0 WiFi ConnectPlus module
Throughout this manual, features and appearance may vary from your model.
Step 1
• Clean lint filter
• Loosely add items.
• Close door.
NOTE: Dryer will not
start with door open.
Step 2 Step 3
• If the screen is dark,
press the Power
button to “wake up”
the display.
• Select a dry cycle. (Defaults are set
for each dry cycle. These default
settings can be changed. See the cycle
descriptions for more information.)
Step 4
• Press the Start/
Pause button.
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Page 6
Getting started
Features and appearance will vary.
USING THE DRYER
A CE
G
B F D H I
A CE
Cycle Status:
Controls
Sensing
Drying
90 min.
Cooling
60 min.
Pause
40 min.
Damp
20 min.
20 min.
10 min.
On Damp
More Dry
Dry
Less Dry
Est. Time
Remaining
Clean
Lint Filter
High
Medium Check Vent
Low
No Heat
H
B D FGHE HI
Power
A
Press to “wake up” the display. If the display is active, press to put the dryer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start and Pause
B
Press Start to begin the cycle. NOTE: The door must be closed for the dryer to start the cycle. Pressing Start
again will pause the cycle, the Start light will blink and “Pause” will display.
To continue the cycle, press Start again.
Display and Status Lights
C
The display shows the approximate time remaining until the end of the cycle.
In addition, this display will show the dryer status:
Pause
(on some models)
WiFi
(on some models)
Controls
Sensing Indicates the dryer is sensing the level of dampness to determine estimated cycle time
Clean Lint Filter The Clean Lint Filter light will stay on for 15 seconds after the cycle stops.
Check Vent
(on some models)
The Start/Pause light will flash and the message “Pause” will show in the display when
the dryer’s cycle is paused. The cycle may be re-started by pressing the Start button.
Will allow your appliance to communicate with your smartphone for remote appliance
monitoring control and notifications.
The dryer is locked - will blink once if you press any button or turn the cycle knob.
remaining.
The Check Vent light indicates an issue has been found due to reduced airflow from a possible
blocked or restricted vent. Checking and/or cleaning the vent system is recommended. See the,
“Check Vent” light is on in the Troubleshooting Tips section.
6 49-3000198-1
Page 7
Getting started
Control Lock
D
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have
started a cycle. Children cannot accidentally start the dryer by touching buttons with this option selected.
To lock/unlock the dryer controls, depending on model, press and hold the Less Time and Wrinkle Care or
the ecoDry and Delay Dry buttons for 3 seconds. The control lock icon will flash while locking/unlocking, stay
on when locked, and turn off when unlocked.
NOTE: The Power button can still be used when the machine is locked.
USING THE DRYER
Drying
E
Cycles
STEAM
Dewrinkle (on
some models)
STEAM
Refresh (on
some models)
SANITIZE This option reduces certain types of bacteria including: Staphylococcus aureus, Pseudomonas
BULKY/
Comforter
TOWELS/
Sheets
COTTONS/
Normal
MIXED LOAD
CASUALS/
ACTIVE WEAR
DELICATES For delicate items, special-care fabrics and knits.
QUICK DRY For small loads that are needed in a hurry, such as sport or school uniforms. Can also be used if the
JEANS For jeans.
TIMED DRY
WARM UP Provides 10 minutes of warming time to warm up clothes.
AIR FLUFF Provides 10 minutes of tumbling time with no heat. NOTE: On models without AIR FLUFF cycle,
Sensor cycles automatically determine fabric dryness.
Timed cycles run for the selected time.
For use with larger loads than STEAM Refresh. Ideal for loads left in the dryer for an extended time.
STEAM Dewrinkle is recommended for larger loads (9-13 garments).
NOTE: Steam cycles are not intended for use with towels.
Important - the temperature setting must be set to High and water must be turned on before
running the STEAM Dewrinkle cycle.
For slightly wrinkled dry garments. Significantly reduces wrinkles. After the STEAM Refresh cycle,
the unit will beep (if Sound is selected) and display “00.”
STEAM Refresh is recommended for small loads (3-5 garments).
NOTE: Steam cycles are not intended for use with towels.
NOTE: A single extremely light fabric item may need to have an additional item included in the
STEAM Refresh cycle to achieve optimum results.
Important - the temperature setting must be set to High and water must be turned on before
running the STEAM Refresh cycle.
aeruginosa and Klebsiella pneumoniae. The anti-bacterial process occurs when high heat is used
during a portion of the drying cycle; cool down also will be longer to protect you from a hot garment.
NOTE: Do not use this cycle on delicate fabrics.
For large coats, bed spreads, mattress covers, sleeping bags, and similar large/bulky items such as
blankets, comforters, jackets, and small rugs.
For most towels and linens.
For cottons and most linens. NOTE: ENERGY STAR® models are tested on COTTONS/Normal
with default settings (Dry level, Low temperature and ecoDry).
For loads consisting of cottons and poly-blends.
For wrinkle-free, permanent press and special sports items that need extra drying care.
previous cycle left some items damp, such as collars or waistbands. NOTE: On some models, the time
remaining in the cycle will show counting down in the display.
Set the Cycle Selector at the desired drying time.
select TIMED DRY and set Temp to No Heat.
ecoDry
F
Available for BULKY/Comforter, TOWELS/Sheets, COTTONS/Normal, MIXED LOAD, JEANS, CASUALS/
ACTIVE WEAR and DELICATES. When the ecoDry button is pressed, cycle settings change to reduce the
total energy consumption of the selected sensor cycle. NOTE: Cycle times will change when ecoDry is selected.
The ecoDry option will default to on for COTTONS/Normal. For optimal energy savings, turn ecoDry on.
For optimal drying times, turn ecoDry off. NOTE: Energy savings will vary across loads and cycles.
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Getting started
Settings
G
Individual settings for cycle minutes (Time), dryness level (Level) and temperature (Temp) can be set from the
minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more
energy will be used. NOTE: The selected cycle set Time can be further adjusted, in one minute increments, by
pressing the More Time and Less Time buttons.
Dryness Level - Selection only used for Sensor cycles. Timed cycles run for the selected time.
More Dry Use for heavy-duty or mixed type fabrics.
Dry Use for a normal dryness level suitable for most loads. This is the preferred cycle for energy savings.
Less Dry Use for lighter fabrics.
USING THE DRYER
H
Damp
Temperature
Medium For synthetics, blends, delicates and items labeled permanent press.
No Heat For fluffing items without heat. For use only with the AIR FLUFF cycle.
Wrinkle Care
Use this option to minimize the wrinkles in clothes. It provides 1 hour of no-heat tumbling after the clothes are dry. If
you are using the cycle Sound and you select the Wrinkle Care option, a signal will sound at the end of the drying
time and several times during the Wrinkle Care cycle. This will remind you that it is time to remove the clothes.
For leaving items partially damp.
High For regular to heavy cottons.
NOTE: STEAM Dewrinkle and STEAM Refresh require the High temperature setting.
Low For delicates, synthetics and items labeled tumble dry low.
Damp Alert (on some models)
This option causes the dryer to beep when clothes have dried to a damp level. Remove items that you wish to hang
dry. The Damp Alert will only beep when this option is selected (but the dry cycle will keep running). Removing clothes
and hanging them when they are damp, can reduce the need to iron some items. The light beside the button will be
lit when Damp Alert is on.
Drum Light
The drum light will turn on if, the Damp Alert button or the Sound button (depending on model) is pressed for
3 seconds, or the door is opened. It will turn off when the door is shut, the Damp Alert button or Sound button
(depending on model) is pressed again for 3 seconds or after 5 minutes if the door is left open.
Delay Dry
Press the Delay Dry button to set the delay start time in 1 hour increments up to 24 hours, and then back to clear (0
hours). After selecting the delay start time, press Start and the delay time will count down the time remaining until the
cycle starts. NOTE: To set the amount of delay time faster, you can press and hold the Delay Dry button.
Delay Dry for WiFi Connected Dryers
For more information see the Appliance Communication section.
You have two options to set Delay Dry using your smartphone.
Option 1: Follow Delay Dry instructions. You can use the GE Appliances Laundry App to adjust the amount of
time via your smartphone.
Option 2: Set your dryer to “AP” using the Delay Dry button. This allows you to use the GE Appliances Laundry
App via your smartphone to start your dryer remotely at the time of your choosing. If the dryer is set to AP with no
activity, it will start the dryer 24 hours later.
Sound
Use the Sound button to change the volume of the button presses and the end of cycle signal. Press the button until
you reach the desired volume or off. The clothes should be removed when the end of cycle signal goes off so wrinkles
do not set in.
NOTE:
• Remove garments promptly at the sound of signal. Place clothes on hangers so wrinkles will not set in.
• Use the Sound especially when drying fabrics like polyester, knits and permanent press. These fabrics should be
removed so wrinkles will not set in.
My Cycle
I
As the cycle selector knob is turned, the Time (timed dry), Level (dryness level) and Temp (temperature)
settings change to automatic pre-set default settings. If you desire a different setting, press the appropriate button(s).
Then press and hold the My Cycle button for 3 seconds and the dryer will “remember” these settings for that
Knob Selection. In the future, when you turn the selector knob to that cycle, your settings will be automatically
recalled. NOTE: Signal sound cannot be set for My Cycle.
8 49-3000198-1
Page 9
Loading
Always follow fabric manufacturer’s care label when laundering.
Sorting and Loading Hints
LOADING
WARNING
• Keep flammable materials and vapors, such as
gasoline, away from dryer.
• DO NOT dry anything that has ever had anything
flammable on it (even after washing).
• No washer can completely remove oil.
As a general rule, if clothes are sorted properly for the washer, they are sorted properly for the dryer. Try also to
sort items according to size. For example, do not dry a sheet with socks or other small items.
Do not add fabric softener sheets once the load has become warm. They may cause fabric softener stains. Bounce®
Fabric Conditioner Dryer Sheets have been approved for use in this dryer when used in accordance with the
manufacturer’s instructions.
Do not overload. This wastes energy and causes wrinkling.
- Fire Hazard
• DO NOT dry anything that has ever had any type of oil
on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried
on a clothesline.
• Failure to do so can result in death, explosion, or fire.
Drying Rack (on some models)
A handy drying rack may be used for drying delicate items such as washable sweaters.
To install the drying rack, hook the rack over the lint filter so the rack extends into the dryer drum.
NOTES:
• The drying rack must be used with the TIMED DRY cycle. Use with sensor cycles may
result in damp items or entended cycle times.
• Do not use this drying rack when there are other clothes in the dryer.
• If your model did not come with a drying rack, order WE01X25160 on-line at
GEApplianceparts.com, 24 hours a day or by phone at 877.959.8688 during normal
business hours.
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Page 10
Venting
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is
not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.
n Use only rigid metal 4” diameter ductwork inside the dryer cabinet. Use only rigid metal or UL listed flexible metal 4”
VENTING
diameter ductwork for exhausting to the outside.
n Do not use plastic or other combustible ductwork.
n Use the shortest length possible.
n Do not crush or collapse.
n Avoid resting the duct on sharp objects.
n Venting must conform to local building codes.
WARNING
This dryer MUST be exhausted to the outdoors.
Use only 4” rigid metal ducting for the home exhaust duct.
Use only 4” rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust.
DO NOT use a plastic vent.
DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or
concealed space of a building.
DO NOT install a screen in or over the exhaust duct.
DO NOT install a booster fan in the exhaust duct.
DO NOT use duct longer than specified in the exhaust length table.
Failure to follow these instructions can result in death or fire.
- Fire Hazard
Correct
Venting
Incorrect
Venting
10 49-3000198-1
Page 11
Care and cleaning
Interior and Duct
The interior of the appliance and exhaust duct should be cleaned once a year by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged
exhaust can lengthen the drying time.
Follow these steps:
1
Turn off electrical supply by disconnecting the plug from the wall socket.
2
Disconnect the duct from the dryer.
3
Vacuum the duct with the hose attachment and reconnect the duct.
The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating. Make sure that there
is no wildlife (birds, insects, etc.) nesting inside the duct or hood.
Exterior
Wipe or dust any spills or washing compounds with a damp cloth. Dryer control panel and finishes may be damaged
by some laundry pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric
may then be washed and dried normally. Damage to your dryer caused by these products is not covered by your
warranty.
CARE AND CLEANING
Lint Filter
Clean the lint filter before each use.
Remove by pulling straight up. Run your fingers across the filter. A waxy buildup may
form on the lint filter from using dryer added fabric softener sheets.
To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly
and replace.
Vacuum the lint from the dryer lint filter area if you notice a change in dryer
performance.
NEVER OPERATE THE DRYER WITHOUT ITS FILTER IN PLACE.
Stainless Steel
To clean stainless steel surfaces use a damp cloth with a mild, non-abrasive cleaner suitable for stainless steel
surfaces. Remove the cleaner residue and then dry with a clean cloth.
The stainless steel used to make the dryer drum provides the highest reliability available in a GE Appliances dryer.
If the dryer drum should be scratched or dented during normal use, the drum will not rust or corrode. These surface
blemishes will not affect the function or durability of the drum.
Drum Light
The drum light is an LED light. Replacement must be done by a qualified technician.
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Page 12
Troubleshooting Tips... Before you call for service
Problem Possible Cause What To Do
Dryer shakes or
makes noise
Clothes take
too long to dry
TROUBLESHOOTING TIPS
The Dry dryness
level was
chosen but load
is still damp
Dryer doesn’t
start
No numbers
displayed
during cycle,
only lights
Time Remaining
jumped to a
lower number
Cannot make a
selection and
the dryer beeps
twice
Dryer is running
but 00 is
displayed in
Time Remaining
“Check Vent”
light is on
Some shaking/noise is normal.
Dryer may be sitting unevenly.
Improper or obstructed
ducting
Improper sorting Separate heavy items from lightweight items (generally, a
Large loads of heavy fabrics
(like beach towels)
Controls improperly set Match control settings to the load you are drying.
Lint filter is full Clean lint filter before every load.
Blown fuses or tripped
circuit breaker
Overloading/combining loads Do not put more than one washer load in the dryer at a time.
Underloading If you are drying only one or two items, add a few items to ensure
ecoDry is enabled The ecoDry feature is designed to operate your dryer in the
Load consists of a mixture of
heavy and light fabrics
Exhaust system is blocked Inspect and clean exhaust system.
Control panel is “asleep” This is normal. Press Power to activate the control panel.
Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit breaker
is tripped
Dryer was accidentally paused
when starting Delay Dry
Dryer is continuously
monitoring the amount of
moisture in the clothes
The estimated time may
change when a smaller load
than usual is drying
The dryness Level, Temp or
option that you are trying to
select is incompatible with
the chosen dry cycle
The Wrinkle Care option
was chosen
Lint filter is full Clean lint filter, dry a load on an automatic cycle and verify that
Improper or obstructed
ducting
Exhaust system is blocked Inspect and clean the exhaust system.
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Check the Installation Instructions to make sure the dryer
venting is correct.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
well-sorted washer load is a well-sorted dryer load).
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying time.
Replace fuses or reset circuit breakers. NOTE: Some electric
dryers use 2 fuses/breakers, make sure both are operating.
proper tumbling.
most energy efficient mode, which is not always the fastest
mode. In some instances, dry times may be extended to
reduce overall energy usage for the cycle.
When combining heavy and light fabrics in a load, choose
More Dry.
Check the building’s fuse/circuit breaker box and replace fuse
or reset breaker. NOTE: Some electric dryers use two fuses/
breakers, make sure both are operating.
If the light on the Start/Pause button is flashing, the dryer is
paused. Press Start/Pause to restart the countdown.
This is normal. When the dryer senses a low level of moisture in
the load, the dryer will display the dry time remaining.
This is normal.
This is normal.
This is normal. During extended tumbling, the time remaining is
not displayed. The extended tumbling option lasts approximately
60 minutes.
light turns off.
Check the Installation Instructions to make sure the dryer venting
is correct.
Make sure ducting is clean, free of kinks and unobstructed. Check
to see if outside wall damper operates easily.
Dry a load on an automatic cycle and verify that light turns off.
Dry a load on an automatic cycle and verify that light turns off.
12 49-3000198-1
Page 13
Troubleshooting Tips... Before you call for service
Problem Possible Causes What To Do
Dryer doesn’t
heat
Inconsistent
drying times
Clothes are still
wet and dryer
shut off after a
short time
Clothes are
wrinkled
Clothes shrink Some fabrics will naturally
Greasy spots
on clothes
Lint on clothes Lint filter is full Clean lint screen before each load.
Fuse is blown/circuit breaker
is tripped; the dryer may
tumble but not heat
Gas service is off (gas
models only)
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models only)
No heat temperature selected Select another heat setting
Type of heat Drying time will vary according to the type of heat used. If
Type of load and drying
conditions
The door was opened
mid-cycle. The load was then
removed from the dryer and
a new load put in without
selecting a new cycle
Small load When drying 3 items or less, choose QUICK DRY or TIMED DRY.
Load was already dry except
for collars and waistbands
Dryer is not level Move dryer to an even floor space or adjust leveling legs as
Overdrying Select a shorter drying time.
Letting items sit in dryer after
cycle ends
Overloading Separate large loads into smaller ones.
shrink when washed. Others
can be safely washed, but
will shrink in the dryer.
Improper use of fabric
softener
Drying dirty items with clean
ones
Clothes were not completely
clean
Improper sorting Sort lint producers (like chenille) from lint collectors (like corduroy).
Static electricity can attract
lint
Overloading Separate large loads into smaller ones.
Paper, tissue, etc., left in
pockets
Check the building’s fuse/circuit breaker box and replace both
fuses or reset both breakers. Your dryer may tumble if only one
fuse is blown or one breaker tripped. NOTE: Some electric
dryers use 2 fuses/breakers, make sure both are operating.
Make sure gas shutoff at dryer and main shutoff are fully open.
Refill or replace tank. Dryer should heat when utility service is
restored.
you recently changed from an electric to a gas (natural or LP)
dryer, or vice versa, the drying time could be different.
The load size, types of fabric, wetness of clothes and the
length and condition of the exhaust system will affect drying
times.
A dry cycle must be reselected each time a new load is put in.
Choose QUICK DRY or TIMED DRY to dry damp collars and
waistbands. In the future, when drying a load with collars and
waistbands, choose More Dry.
necessary until even.
Remove items while they still hold a slight amount of moisture.
Select a Less Dry or Damp setting.
Remove items when cycle ends and fold or hang immediately, or
use the Wrinkle Care option.
To avoid shrinkage, follow garment care labels exactly.
Some items may be pressed back into shape after drying.
If you are concerned about shrinkage in a particular
item, do not machine wash or tumble dry it.
Follow directions on fabric softener package.
Use your dryer to dry only clean items. Dirty items can stain clean
items and the dryer.
Sometimes stains which cannot be seen when the clothes are wet
appear after drying. Use proper washing procedures before drying.
See suggestions in this section under Static occurs.
Empty all pockets before laundering clothes.
TROUBLESHOOTING TIPS
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Page 14
Troubleshooting Tips... Before you call for service
Problem Possible Causes What To Do
Static occurs No fabric softener was used Try a fabric softener.
Bounce® Fabric Conditioner Dryer Sheets have been approved for
use in all GE Appliances dryers when used in accordance with the
manufacturer’s instructions.
Overdrying Try a fabric softener.
Adjust setting to Less Dry or Damp.
Synthetics, permanent press
and blends can cause static
Collars and
waistbands still
wet at end of
cycle
Slight variation
in metallic color
Dryer continues
to tumble after
TROUBLESHOOTING TIPS
display says
Complete
Door is too
foggy to see
clothes during a
steam cycle
Water seen on
inside of door
and top of lint
filter when
opening door
after steam
cycle
Small areas
on clothes are
damp after
steam cycle
Small amount of
water on floor in
front of dryer
Water on floor in
back of dryer
Water drips
from door when
opened after a
Steam Cycle
Cannot see
steam at
beginning of
cycle
Cannot see
steam during
cycle
Garments still
wrinkled after
steam cycle
Garments still
wrinkled after
steam cycle
The dryness monitor senses
that the body of the clothes
is dry
This is normal Due to the metallic properties of paint used for this unique product,
Wrinkle Care was selected Ensure Wrinkle Care option is not selected. For the Steam
Steam condenses on inner
door
Steam condenses on these
surfaces
Steam condenses on inner
drum
Inadequate load size for
steam cycle selected, excess
steam condenses inside
cabinet and leaks out
Loose water hose connection Tighten connection.
Hose missing rubber washer
at connection with valve
Steam condenses on inner
door
Steam released at different
times in the cycle
The steam nozzle might be
clogged with debris from your
water supply
Too many garments Load fewer garments; manually increase time.
Lint filter not clean Clean lint filter
Load is children/infant
garments
Try a fabric softener.
Choose QUICK DRY or TIMED DRY to dry damp collars and
waistbands. In the future, when drying a load with collars and
waistbands, choose More Dry.
slight variations of color may occur due to viewing angles and
lighting conditions.
Refresh cycle, Wrinkle Care will automatically be turned on
and cannot be turned off.
This is normal.
This is normal.
If using the STEAM Dewrinkle cycle, manually reduce the cycle
time. If using the STEAM Refresh cycle, add more garments to
the load.
If using the STEAM Dewrinkle cycle, manually reduce the cycle
time. If using the STEAM Refresh cycle, add more garments to
the load.
Install rubber washer provided with hose.
This is normal.
This is normal.
Call GE Appliances at 877.959.8688 to order nozzle
replacement kit WE25M71 or to request a technician to replace
this for you.
Use the Steam Refresh cycle
14 49-3000198-1
Page 15
GE Appliances Dryer Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule
service online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please
have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory
service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its
products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.
For the period of: We will replace:
One year
From the date of the
original purchase
What is not covered:
■
Service trips to your home to teach you how to use
the product.
■
Improper installation, delivery or maintenance.
■
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■
Replacement of house fuses or resetting of circuit
breakers.
■
Products which are not defective or broken, or which
are working as described in the Owner’s Manual.
Any part of the dryer which fails due to a defect in materials or workmanship. During
this limited one-year warranty, we will also provide, free of charge, all labor and
related service to replace the defective part.
■
Damage to the product caused by accident, fire,
floods or acts of God.
■
Incidental or consequential damage caused by
possible defects with this appliance.
■
Defects or damage due to operation in freezing
temperatures.
■
Damage caused after delivery.
■
Product not accessible to provide required service.
■
Replacement of the light bulb.
LIMITED WARRANTY
Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier Company
Louisville, KY 40225
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are
available while your warranty is still in effect. You can purchase it online anytime at
GEAppliances.com/extended-warranty
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.
49-3000198-1 15
Page 16
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support
services designed for your convenience. GEAppliances.com
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in
the pre-printed registration card included in the packing material. GEAppliances.com/register
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at
CONSUMER SUPPORT
your convenience any day of the year. GEAppliances.com/service or call 800.432.2737 during normal business hours.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your
warranty expires. GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), visit our website at
GEAppliances.com/connected-home-smart-appliances/ or call 800.220.6899.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the
details including your phone number, or write to:
General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact
Printed in Mexico
16 49-3000198-1
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