GE GFWS3700, GFWS3705, GFWS2505, GFWR4800, GHWS3600 User Manual

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GEAppliances.com
Safety Instructions .............. 2, 3
Operating Instructions
Controls ............................ 4-9
Features ..........................10-11
Loading and Using the Washer ....12–13
Care and Cleaning ............14–17
Installation Instructions
Preparing to Install Your Washer ......18
Location of Your Washer .............19
Rough-In Dimensions .................19
Unpacking Your Washer ..............20
Electrical Requirements ..............21
Grounding Requirements .............21
Drain Requirements ..................22
Water Supply Requirements ..........22
Installing the Washer ..............22-23
Replacement Parts ...................23
Adaptive Vibration Control ............24
Owner’s Manual &
Installation Instructions
GFWR4805 GFWR4800 GFWS3705
GFWS3700 GHWS3605 GHWS3600
GFWS2605
GFWS2600
GFWS2505
GFWS2500
Laveuses
Manuel d’utilisation
et d’installation
La section français commence à la page 33
Troubleshooting Tips .........25-29
Consumer Support
Warranty (U.S.) ....................... 30
Warranty (Canada) ................... 31
Consumer Support .......... Back Cover
Washers
As an ENERGY STAR® partner, GE has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Write the model and serial numbers here:
Lavadoras
Manual del propietario
e instalación
La sección en español empieza en la página 65
Printed in the United States
Model # _________________ Serial # __________________
You can find them on a label on the side of the washer.
49-90469-1 02-13 GE
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER WARNING CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
Keep the area around your appliance clean and dry to reduce the possibility of slipping.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
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PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737).
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions. This washer does not include water supply hoses. GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested to
meet GE specifications. GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses WX10X10011 Tide WX7X1 Washer Floor Tray
®
Washing Machine Cleaner*
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
SAVE THESE INSTRUCTIONS
* Tide® is a registered trademark of Procter & Gamble
3
About the washer control panel.
Throughout this manual, features and appearance may vary from your model. You can locate your model number on a label on the side of the washer or inside the washer door.
Models: GFWR4805, GFWR4800 - GE RightHeight Design™ Steam Washer with Built-In Riser™
21
10
1
2
12
11
9 7
8
14
15 16
18
17
Models: GFWS3705, GFWS3700, GHWS3605, GHWS3600 - Steam Washer
12
12
21
1
18
17
Models: GFWS2605, GFWS2600 - Steam Washer
1
2
2
191320
21
191320
3
10
3
10
4
6
5
89 7
4 65
8 7
6
14
15 16
14
18
17
Models: GFWS2505, GFWS2500 - Steam Washer
1
18
4
17
2
12
19
16
191320
4 5
3
10
8 7
6
14
16
4 5
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Control settings. GEAppliances.com
Quick Start
Press the
1
If the screen is dark, a press of the Power button will “wake up” the display.
Select a wash cycle. (Defaults are
2
set for each cycle. These default settings can be changed. See Control settings for more information.)
1
2
Power
button.
Press the Start/Pause button.
3
Power
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.
Normal/Mixed Loads*
Whites*
Bulky Bedding*
Active Wear*
For heavily to lightly soiled colorfast cottons, household linens, work and play clothes.
For heavily to lightly soiled white laundry, work and play clothes.
For large items such as comforters, blankets, small rugs and similar bulky items. For active sports, exercise and some casual wear clothes. Fabrics include modern
technology finishes and fibers such as spandex, stretch and micro-fibers.
Power Clean*
Sanitize*
Allergen*
Towels/Sheets*
Delicates/Hand Wash
Speed Wash
Single Item
Rinse + Spin Drain + Spin
Basket Clean
For heavily soiled items which require extra cleaning power.
For increased water temperature which will sanitize and kill more than 99.9% of many common bacteria found in home laundry. For best results, select the extra heavy soil setting when using the Sanitize cycle.
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
For removing common allergens such as dust mites and pet dander.
Allergen Reduction Performance of Residential
For items such as towels, sheets, pillowcases and dish rags. For items labeled hand-washable with light soils. Provides gentle tumbling and soak during
wash and rinse. For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes,
depending on selected options. For washing one heavily or lightly soiled item. The washer uses this setting to optimize the
wash and spin cycle for a single small or medium sized garment. To quickly rinse and spin out any items at any time.
To quickly drain and spin out any items at any time. Use for cleaning the basket of residue and odor. Recommended use of at least once per
month. NOTE: Never load laundry while using Basket Clean. The laundry may become damaged.
See the Care and Cleaning section.
and Commercial, Family-Sized Clothes Washers
NSF Protocol P351
* The Add Steam option can be used with these cycles.
5
Control settings.
Soil Level
3
Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level button until you have reached the desired setting. You can choose
between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels.
Wash Temp
4
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the wash Temp button until you have reached the desired setting. You can
choose between Tap Cold, Cold, Warm, Hot or Extra Hot. By design, to protect fabrics, not all wash temperatures are available for certain wash cycles.
NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments.
Spin Speed
5
Changing the Spin speed changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin speed.
To change the Spin speed, press the Spin speed button until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Extra High Spin. Higher spin speeds are not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.
Rinse
6
Changing Rinse will change the number of rinses the cycle will use. To change the rinse option, press Rinse until you have reached the desired setting. On some models you can choose between Normal, Extra, Max (a third rinse), and no rinse. In order to select no rinse, press the Rinse button until no lights are lit in the rinse window.
On models with Rinse+Spin cycle, a drain and spin cycle can be achieved by selecting no rinse. On models with Drain+Spin cycle, a rinse and spin cycle can be achieved by selecting Ext Rinse option.
NOTE: Some models have only an Extra Rinse option. This option allows for an extra rinse during a cycle to remove excess dirt and detergent from soiled loads. Press the Ext Rinse button to select.
Start/Pause
7
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled.
NOTE: In some cycles the washer will drain first, then unlock the door when it is paused. NOTE: The washer performs automatic system checks after pressing the Start button. Water will flow in 45 seconds
or less. You may hear the door lock and unlock before water flows; this is normal.
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8
9
10
PreWash
Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser.
PreSoak (on some models)
For soaking your garments before the wash cycle begins. This option begins with a brief tumble and then proceeds to soak the clothes for a specified period of time. Once complete, the cycle will begin automatically.
eWash (Energy Savings Wash)
(on some models)
Use eWash to save energy on specified wash cycles.
PreWash must be selected prior to pressing Start.
The PreWash feature will fill the washer (adding the prewash detergent), tumble the clothes, drain and spin. Then the washer will run the selected wash cycle.
NOTE: In some special cycles, the prewash is selected automatically as the default. You can modify this selection at any time.
PreSoak must be selected prior to pressing Start.
The PreSoak time is set in ½ hour increments, with the maximum presoak set option of 8 hours.
If desired, add high-efficiency detergent or the proper wash additive to the prewash dispenser.
eWash cannot be used with Allergen,
Sanitize, Power Clean and Basket Clean.
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12
On some models, there is a My Cycle 1 and a My Cycle 2 button which allows you to save two favorite cycles.
Overnight Dry™
(on some models)
Overnight Dry is available on the following cycles: Active Wear, Whites,
Normal and Single Item. Overnight Dry is intended for smaller
loads only. This feature is intended for use when clothes need to be washed, dried and ready to wear or finished the next morning. This feature will tumble clothes and introduce a constant stream of air into the machine compartment upon completion of select wash cycles. Clothes can be removed at any time by pressing
Pause.
My Cycle
To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the My Cycle button for 3 seconds. A beep will sound to indicate the cycle has been saved.
To use your custom cycle, press the My Cycle button before washing a load.
To change the saved cycle, set the desired settings and hold down the My Cycle button for 3 seconds.
To use the feature, press the Overnight Dry button and follow the prompts on the screen.
High wear or delicate articles are not recommended for this cycle.
The table below describes example loads that can be used with this feature:
2-3 athletic uniforms 2 sets of scrubs 2 sets of baby's crib sheets 1 dress shirt, 1 pair of dress pants
3 dress shirts
NOTE: When using My Cycle, wash options cannot be modified after the cycle has been started.
NOTE: If you change wash options with My Cycle before starting the cycle, the My Cycle light will turn off and you will
be returned to the base cycle.
7
Control settings.
13
14
15
Stain Removal Guide
(on some models)
The Stain Removal Guide is pre­programmed with the ideal wash and rinse settings to tackle five common stains: grass, wine, blood, tomato and dirt. To use this feature, select the desired wash cycle and then press the Stain Removal Guide button until the stain you want to remove is highlighted. Once selected, press the
Start button to start the cycle.
Add A Garment (on some models)
If you need to add a garment after the cycle has started, press the Add A Garment button and the unit will unlock the door, allowing additional garments. The Add A Garment feature is only available when the LED is lit on the button. After a certain point in the cycle, the LED will not be lit any longer and adding a garment is not allowed.
Basket Light (on some models)
The basket light will turn on and remain on for 5 minutes when the door opens, Start/Pause button is pressed, or by pressing the Light button.
The basket light can be turned off by pressing and holding the Light button.
On models with Power Rinse, the basket light will illuminate at the beginning of each rinse cycle.
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17
Volume
To adjust the volume of the unit, press the Volume button to select the desired level.
Lock Control
You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle.
Children cannot accidentally start the washer by touching buttons with this option selected.
To lock the washer, press and hold the Lock Control button for 3 seconds.
There are four sound levels including OFF.
To unlock the washer controls, press and hold the Lock Control button for 3 seconds.
A sound is made to indicate the lock/ unlock status.
The indicator light above the button will illuminate when the controls are locked.
NOTE: The Power button can still be used when the machine is locked.
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18
19
20
Add Steam
Add Steam adds steam into the washer
early in the cycle to assist with loosening stains on the Towels/Sheets, Normal,
Whites, Bulky, Active Wear, Power Clean, Sanitize or Allergen cycles.
Delay Wash
You can delay the start of a wash cycle for up to 24 hours. Press the Delay Wash button to choose the amount of time you want to delay the start of the wash cycle. Once the desired time is reached, press the Start button. The machine will count down and start automatically at the correct time.
eMonitor (on some models)
The eMonitor lights display the relative energy use of your selected cycle and options. They are provided as an energy guide and range from Good (1 light) to Better (5 lights). Some special cycles will not provide a display.
To use:
1. Turn power ON and select a wash
cycle. The Add Steam option is only available on Towels/Sheets, Normal,
Whites, Bulky, Active Wear, Power Clean, Sanitize or Allergen cycles.
2. Select the Add Steam button to
activate steam.
3. Press the Start/Pause button.
NOTE: If you forget to fully close the
door, a reminder signal will beep reminding you to do so.
NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door and press Start again in order to restart the countdown.
21
Display
Displays the approximate time remaining until the end of the cycle.
NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The “smart” timer “learns” the amount of time it takes to fill your washer and adjusts the total time accordingly.
Cycle status is also displayed and certain features such as Delay Wash or Steam are shown indicating they have been selected.
9
About the washer features.
The Dispenser Drawer
Slowly open the dispenser drawer by pulling it out until it stops.
After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.
You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.
Use only HE High-Efficiency detergent.
Add pre-wash to
location
this
Detergent
selection insert
NOTE: Use only liquid or powder HE detergents and additives in the dispenser drawer. Laundry detergent packets should only be added directly to the wash tub following the manufacturer's directions.
The Prewash Compartment
Only use the prewash compartment if you
are selecting the cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.
Detergent or prewash additive is flushed
from the dispenser in the
PreSoak
PreWash
PreWash
cycle (if selected).
or
PreSoak
or
DO NOT put detergent packets in the dispenser drawer.
NOTE: Liquid detergent will drain into the washer basket as it is added.
Detergent usage may need to be adjusted
for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.
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The Detergent Compartment
For HE powder detergent remove the Detergent cup and add powder here
NOTE: The Detergent cup has an easy grip handle to allow removal for convenient measuring and filling of the unit.
Only use high-efficiency detergent
in this washer. DO NOT fill high­efficiency detergent over the MAX line. Use detergent manufacturer’s recommended amount.
Powder Detergent – Remove the
Liquid Detergent cup and place it in a safe location outside of the washer. Follow the detergent manufacturer’s instructions when measuring the amount of powder to use.
Liquid Detergent – Locate the
concentration of your detergent on the bottle. Do not fill above the Max Fill line in the Detergent cup for your detergent concentration type.
Max Fill line
depending
on your liquid
detergent
concentration
type
Detergent usage may need to be
adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing, detergent residue being left on the clothes, and could extend wash times.
Do not put clumped detergent in the
dispenser. Clumped detergent can cause a leak.
The Liquid Bleach Compartment
If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the center compartment labeled “LIQUID BLEACH” marked with this symbol .
It is recommended to use High-Efficiency (HE) bleach in this front-load washer.
The Fabric Softener Compartment
If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser. Dilute with water to the maximum fill line.
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.
NOTE: Do not use powdered bleach or laundry detergent/additive packets in the dispenser.
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes.
NOTE: Do not pour fabric softener directly on the wash load.
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Colors
Whites
Lights Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers Lint Collectors
Combine large and small items in a load. Load large items first. Large items should not be more than half the
total wash load.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency washer,
so it uses less water, making dye transfer more common.
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire.
- Fire Hazard
Loading the Washer
The wash drum may be fully loaded with loosely added items. Do not wash garments containing
flammable materials (waxes, cleaning fluids, etc.).
Loading Examples
To add items after the washer has started, press Start/ Pause and wait until the door is unlatched. The washer
may take up to 30 seconds to unlock the door after pressing Start/Pause, depending on the machine conditions. Do not try to force the door open when it is locked. After the door unlocks, open gently. Add items, close the door and press Start/Pause to restart.
WORKWEAR
4 Jeans 5 Work Wear Shirts 5 Work Wear Pants
LINENS
2 Bath Sheets
10 Bath Towels/
12 Washcloths
7 Hand Towels/
2 Terrycloth Bath
Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
MIXED LOAD
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets 2 Bath Towels/
4 Washcloths
OR
6 Shirts (Men’s
or Women’s)
4 Pair Pants
(Khakis
or Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts 4 Pairs of
Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
DELICATES*
7 Bras
7 Panties
3 Slips
2 Camisoles
4 Nightgowns
* Using a nylon
mesh bag for small items is recommended.
SPEED WASH
(2–4 GARMENTS)
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
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Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine wash cycle
Water temperature
BLEACH LABELS
Bleach symbols
Normal
(when needed)
Permanent Press/
wrinkle resistant
Any bleach
Gentle/ delicate
Hot
(50°C/120°F)
Only non-chlorine bleach
Hand wash
Warm
(40°C/105°F)
(when needed)
Do not wash Do not wring
Cold/cool
(30°C/85°F)
Do not bleach
DETERGENT LABELS
Available accessories.
Pedestal
There is a pedestal available for your washer. This pedestal gives the washer more height and gives storage for your washing necessities. Included with the pedestal is a divider that allows you to store liquid laundry detergent out of sight. See the pedestal Installation Instructions.
Use only HE High-Efficiency detergent.
Order GE Pedestal Kit GFXP1308 on-line at GEApplianceParts.com, 24 hours a day or
by phone at 800.626.2002 during normal business hours.
NOTE: The GE RightHeight Design™ frontload washer equipped with a Built-In Riser™ cannot be mounted on a pedestal.
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Care and Cleaning.
Cleaning the Interior of the Washer
To clean the interior of the washer, select the Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting the Basket Clean cycle.
1. Remove any garments or objects from
the washer and ensure the washer basket is empty.
2. Open the washer door and pour
one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.
3. Close the door and select the Basket Clean cycle. Push the Start pad.
4. When the Basket Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.
5. After the cycle is complete, leave the door open slightly for better ventilation.
If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.
Basket Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power pad is pressed during BasketClean, the cycle will be lost.
IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean
cycle, the interior of your washer may have a bleach smell.
It is recommended to run a light color
load after the Basket Clean cycle.
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Cleaning the Pump Filter
Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.
1. Using a small flathead screwdriver or
coin, open the access door.
2. Place a shallow pan or dish under
the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.
3. Pull down the pour spout.
Pump filter
4. Turn the pump filter counterclockwise
and remove the filter slowly, controlling the flow of the draining water.
5. Remove the filter and clean the debris
from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the
bottom tabs first, then rotating the access door shut.
15
Care and Cleaning.
Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser
drawer. Residue should be removed once or twice a month. Remove the drawer by first pulling it out until it stops. Then reach back into the left
Lock tab is visible only after drawer has been pulled out
Remove the insert from the bleach and fabric softener compartments and the
rear corner of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
detergent cup. Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
To reduce buildup in the Dispenser Drawer area:
Use only HE High-Efficiency detergent.
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Cleaning the Door Gasket
Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.
While holding down the door gasket, inspect the interior gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.
When you are finished cleaning the door gasket, remove your hands and the gaskets will return to the operating position.
17
Installation
Washer
Instructions
If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
or visit www.GEAppliances.ca
DANGER WARNING CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these instructions
for local inspector’s use.
IMPORTANT – Observe all governing
codes and ordinances.
Note to Installer – Be sure to leave these
• instructions with the Consumer.
Note to Consumer – Keep these instructions for future reference.
Skill level – Installation of this appliance requires basic mechanical and electrical skills.
Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.
TOOLS REQUIRED FOR WASHER INSTALLATION
1/2s socket with ratchet Adjustable wrench or 14mm and 16mm open-end
wrenches
Channel-lock adjustable pliers Carpenter’s level
PARTS REQUIRED (Sold separately)
 Water Hoses (2)
 Rubber Washers (2)
and Strainer Screens (2)
PARTS SUPPLIED
 Cable Tie
18
 Hose Guide
GE Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses WH1X2267 Rubber Washer (1) and Screen (1)
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
2. In an area where it will come in contact with curtains or
drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2s per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4s impregnated plywood sheet solidly attached to existing floor covering.
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear, Top = 0s (0 cm)
• When installed in closet: Sides, Rear, Top = 0s (0 cm), Front = 1s (2.54 cm)
• Closet door ventilation openings required: 2 louvers each 60 square in. (387 cm), located 3s (7.6 cm) from top and bottom of door
ROUGH-IN DIMENSIONS
FRONT
28”
(71.12cm)
39”*
(99cm)
SIDE
35”
(88.9cm)
39”*
(99cm)
*NOTE:
With Legs: 40 1/2” (102.5 cm) - (3/4” (1.9 cm) adjustability) With Built-In Riser™: 46” (116.9 cm) - (3/4” (1.9 cm) adjustability) With Optional Pedestal (GFXP1308): 52” (132.1 cm) - (3/4” (1.9 cm)
adjustability)
Stacked: 78 1/4” (198.8 cm)
19
Installation Instructions
UNPACKING THE WASHER
1. After removing the washer from its carton, remove all base
packaging, including the cardboard, styrofoam base and styrofoam tub support (inserted in center of base). Save the stacking brackets located on the styrofoam pad that covered the top of the washer.
NOTE: If you are installing a pedestal, proceed to the installation instructions that come with the pedestal.
2. Carefully move the washer to within 4 feet (122 cm)
of the final location.
3. Remove the following from the back side of the washer:
4 bolts 4 plastic spacers (including rubber grommets) 4 power cord retainers
4. Remove the shipping bolt. Insert plug into shipping
bolt hole.
NOTE: Failure to remove the shipping braces can cause the washer to become severely unbalanced.
Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.
20
Installation Instructions
ELECTRICAL REQUIREMENTS
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.
Failure to follow these instructions can result in death, fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.
Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 latest edition. Check with a licensed electrician if you are not sure that the washer is properly grounded.
- Fire Hazard
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #8-18 x ½” sheet metal screw (available at any hardware store) to rear of washer.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).
Improper connection of the equipment­grounding conductor can result in a risk
21
Installation Instructions
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washers water inlet. The faucets MUST be 3/4s (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance.
NOTE: A water softener is recommended to reduce buildup of scale inside the steam generator if the home water supply is very hard.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1 1/4s (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 24s (61 cm)
Maximum height: 96s (244 cm)
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush the
water lines and remove particles that might clog the inlet hose and water valve screens.
2. Remove the inlet hoses from the packaging.
3. (90° elbow end) Ensure there is a rubber washer in the
90° elbow end of the HOT and COLD hoses. Reinstall the rubber washer into the hose fitting if it has fallen out during shipment. Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten
these connections.
4. If inlet hose screen washers are not already inserted into
the inlet hoses, install them by inserting into the free ends of the HOT and COLD inlet hoses with protruded side facing the faucet.
C
BACK
96” (8 ft.) (244 cm)
Max.
24” (2 ft.)
(61 cm)
Min.
NOTE: The drain hose attached to the washer can reach a 58s (147 cm) high standpipe. For a higher standpipe, contact an authorized parts distributor.
H
Inlet Hose
Screen
Washers
5. Connect the inlet hose ends to the HOT and COLD
water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.
6. Carefully move the washer to its final location. Gently rock
the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position.
NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
22
Installation Instructions
INSTALLING THE WASHER
7. With the washer in its final
position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn the lock nuts on each leg up toward the base of the washer and snug with a wrench.
NOTE: Keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
8. Attach U-shaped hose guide to the end of the drain
hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.
NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 7 inches of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can cause a siphoning action.
(cont.)
Leveling Leg
9. Plug the power cord into a grounded outlet. NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into an outlet.
10. Turn on the power at the circuit breaker/fuse box.
11. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you time and money.
12. Before starting the washer, check to make sure:
 Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved.  The drain hose is properly tied up.  There are no leaks at the faucet, drain line
or washer.
13. Run the washer through a complete cycle.
Check for water leaks and proper operation.
14. If your washer does not operate, please review
the Before You Call For Service section before calling for service.
Cable Tie
Cable Tie
15. Place these instructions in a location near the washer
for future reference.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at GEApplianceparts.com or by calling 800.GE.CARES. In Canada, visit geappliances.ca or call 1.800.561.3344.
Cable Tie
23
Installation Instructions
ADAPTIVE VIBRATION CONTROL
Your GE washer is equipped with Adaptive Vibration Control Technology. Using information about the floor, this system can reduce vibration and improve spin performance in some installations by adapting the spin cycle. The DEFAULT configuration is specially designed to provide optimal performance across the widest range of floor types. Follow the procedure below to enable more specific adaptive settings. Your washer can be returned quickly and easily to the DEFAULT configuration at any time using the same procedure.
Floor Type Selection
1. Place control in the idle state. (Make sure no cycles or
options are selected but that the washers Power is on.)
2. Press and hold the Power and Spin buttons at the same
time for 3 seconds.
3. Only the Power, Start and display lights will be lit in this
mode.
4. Pressing the Power button in this mode will return the
control to the idle state and the defaults will be restored.
5. Rotate the selector knob to select the Floor Type, per
the following table.
6. Press the Start button to make selection. o For GE RightHeight Design frontload washers with a
Built-In Riser models (GFWR4800 and GFWR4805) – Exit the Floor Type selection mode and return to the idle state after the Start button is pressed. The programming of your washers Adaptive Vibration Control is now complete.
o For all other models (GFWS2500, GFWS2505, GFWS2600,
GFWS2605, GHWS3600, GHWS3605, GFWS3700 and GFWS3705) – proceed to the pedestal selection (steps
7-9).
7. Rotate the selector knob to select the Pedestal Type, per
the following table.
Display Pedestal Type
P0 No Pedestal (Default setting) P1 Pedestal
8. Press the Start button to make selection.
9. Exit the Pedestal Type selection mode and return to the
idle state after the Start button is pressed.
Display Floor Type
F0 Default F1 Concrete Floor F2 Second Floor, all surface types F3 First Floor, Tile Surface F4 First Floor, Linoleum surface F5 First Floor, wood surface
24
Before you call for service… GEAppliances.com
Truth or myth?
Below is a list of truths and myths to help you better understand your frontload washer
Truth or Myth? Answer Explanation
6LQFHIURQWORDGZDVKHUVGRQRWUHTXLUHWKHWXEWR¿OOZLWKZDWHUOLNHWRSORDG
There is not enough water to properly wash my clothes
My frontload washer may add time or run longer than the original displayed time.
I should see suds/foam during a wash cycle in the frontload washer.
It is best to wash full loads and like fabrics together.
MYTH
TRUE
MYTH
TRUE
ZDVKHUVVLJQL¿FDQWO\OHVVZDWHULVUHTXLUHGWRWKRURXJKO\ZDVKDQGULQVHHDFK
load. Except for certain cycles like Handwash and Basket Clean that use more water, you will not see a visible water line on the door glass.
Occasionally, the washer may need to add more time to the cycle. This is mainly due to automatic load redistributions to better balance the load and reduce vibration. It is normal operation for the washer to add time to the cycle to rebalance the load. Common causes of out-of-balance loads or longer cycle WLPHVDUHDFORJJHGSXPS¿OWHUVHHWKHCare and Cleaning section), un-level washer, or exceeding the recommended maximum load sizes.
HE detergents, which should be the only detergents used in your GE frontload washer, have been formulated to clean effectively without causing a build-up of suds. If you add detergent until a visible suds/foam level is reached, you may be using too much detergent and negatively impacting washer performance. Remember, more suds/foam does not equal more cleaning power. Follow the manufacturer's directions for HE detergent.
Wash multiple similar garments at one time for best results. Washing single items can cause an out-of-balance condition.
I need to keep the washer level for proper operation and to reduce vibration.
It is impossible to overload a frontload washer.
If not periodically cleaned, my wash basket and gasket may not maintain a fresh smell.
Frontload washers have a
´SXPS¿OWHUµWKDWQHHGVWR
be cleaned periodically.
I cannot add items to a wash cycle once it has started.
Items left in pockets can cause damage to the rubber door gasket
TRUE
MYTH
TRUE
TRUE
MYTH
TRUE
,IWKHZDVKHULVXQHYHQDGMXVWWKHOHYHOLQJOHJVVRWKDWWKH\DUH¿UPO\WRXFKLQJ WKHÀRRUDQGWKHORFNQXWVDUHVHFXUHO\WLJKWHQHG7KLVLVHVSHFLDOO\LPSRUWDQW
if the washer is installed on a pedestal. Leveling the legs on the washer or the pedestal require the same steps.
Although the capacity of the frontload washer allows for larger loads than a traditional topload washer, care must be taken to not overload the wash basket. See the Loading and Using the Washer section for recommended maximum load sizes. Overloading the washer can lead to reduced wash performance and clothes becoming trapped between the door glass and the gasket, possibly causing damage to your gasket or your clothes.
This is true for all washers, not just frontload. Regularly run a Basket Clean cycle and clean around the rubber door gasket. When not in use, you may leave the door slightly open for the inside of the washer to air dry. Close supervision is necessary if this appliance is used by or near children.
Due to the nature of the frontload washer, it is sometimes possible for small
DUWLFOHVWRSDVVWRWKHGUDLQSXPS7KHZDVKHUKDVD¿OWHUWRFDSWXUHORVWLWHPV
so they do not damage the drain pump. To retrieve lost items, clean out the SXPS¿OWHUVHHWKHCare and Cleaning section). Indicators of a clogged pump are long drain and cycle times, wet clothes at the end of a cycle, incomplete cycles or washer pausing in the middle of a cycle.
To add items after the washer has started, press Start/Pause and wait until the
GRRULVXQORFNHG7KHGUDLQSXPSPD\UXQEULHÀ\EHIRUHGRRULVXQORFNHG'R
not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start/Pause to restart.
This is true for all frontload washers. Remove all loose items from your clothes.
25
Before you call for service…
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Not draining Not spinning Not agitating
Leaking water Door gasket is damaged
Clothes too wet Load is out of balance
Load is out of balance
Pump clogged Drain hose is kinked or
improperly connected Household drain may be
clogged Drain hose siphoning; drain
hose pushed too far down the drain
Check back left of washer for water
Fill hoses or drain hose is improperly connected
Household drain may be clogged
Dispenser clogged
Incorrect use of detergent Dispenser box cracked
Pump clogged Overloading Drain hose is kinked or
improperly connected Household drain may be
clogged Drain hose siphoning; drain
hose pushed too far down the drain
• Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light items.
• See page 13 on how to clean the Pump Filter.
• Straighten drain hose and make sure washer is not sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
• Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils)
• Water may drip from the door when the door is opened. This is a normal operation.
• Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak
• If this area is wet, you have oversudsing condition. Use less detergent.
• Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.
• Check household plumbing. You may need to call a plumber.
• Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Cleaning the Washer section.
• Use only HE and correct amount of detergent.
• If new installation, check for crack on inside of dispenser box.
• Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light items.
• The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal.
• See page 13 on how to clean the Pump Filter.
• The dry weight of the load should be less then 16 lbs.
• Straighten drain hose and make sure washer is not sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
26
GEAppliances.com
Problem Possible Cause What To Do
Incomplete cycle or timer not advancing
Loud or unusual noise; vibration or shaking
No power/ washer not working or dead
Snags, holes, tears, rips or excessive wear
Control time wrong or changes
Not enough water
Washer pauses or has to be restarted, or washer door is locked and will not open
Door unlocks or press Start and machine doesn’t operate
Automatic load redistribution
Pump clogged Drain hose is kinked or
improperly connected Household drain may be
clogged Drain hose siphoning; drain
hose pushed too far down the drain
Cabinet moving
All rubber leveling legs are not firmly touching the floor
Unbalanced load
Pump clogged Washer is unplugged Water supply is turned off Circuit breaker/fuse is tripped/
blown Automatic self system checks
Overloaded
Pens, pencils, nails, screws or other objects left in pockets
Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets
This is normal • During spin the washer may need to rebalance the load sometimes to
This is normal • Horizontal washers do not require the tub to fill with water like top-
Pump clogged • See page 13 on how to clean the Pump Filter.
This is normal
Incorrect operation
• Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle.
• See page 13 on how to clean the Pump Filter.
• Straighten drain hose and make sure washer is not sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
• Washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal.
• Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem.
• Pause unit, open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load.
• See page 13 on how to clean the Pump Filter.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
• First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation.
• Do not exceed maximum recommended load sizes. See recommended maximum load sizes on page 12.
• Remove loose items from pockets.
• Fasten snaps, hooks, buttons and zippers.
reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.
load washers.
• Front-load washers start up differently than top-load washers, and it takes 30 seconds to check the system. The door will lock and unlock.
• Simply open and close the door firmly; then press Start.
27
Before you call for service…
Problem Possible Cause What To Do
Water does not enter washer or enters slowly
Wrinkling Improper sorting
Grayed or yellowed clothes
Automatic self system checks
Water supply is turned off Water valve screens are
stopped up
Overloading
Incorrect wash cycle
Repeated washing in water that is too hot
Not enough detergent Not using HE (high efficiency)
detergent Hard water
Water is not hot enough
• After Start is pressed, the washer does several system checks. Water will flow 60 seconds after Start is pressed.
• Turn on both hot and cold faucets fully.
• Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
• Avoid mixing heavy items (like work clothes) with light items (like blouses).
• Load your washer so clothes have enough room to move freely.
• Match cycle selection to the type of fabric you are washing (especially for easy care loads).
• Wash in warm or cold water.
• Use correct amount of detergent.
• Use only HE detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install a water softener.
• Make sure water heater is delivering water at 120°–140°F (48°–60°C).
Detergent is not dissolving Dye transfer
Colored spots Incorrect use of fabric softener
Dye transfer
Water temperature is incorrect
Bad odor inside your Washer
Water supply is improperly connected
House water heater is not set properly
Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent
• Try a liquid HE detergent.
• Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
• Check fabric softener package for instructions and follow directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
• Make sure hoses are connected to correct faucets.
• Make sure house water heater is delivering water at 120°–140°F (48°–60°C).
• Run a Basket Clean cycle.
• In case of strong odor, you may need to run the Basket Clean cycle more than once.
• Use only the amount of detergent recommended on the detergent container.
• Use only HE (high efficiency) detergent.
• Always remove wet items from the washer promptly after machine stops running.
• Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on or in this or any other appliance.
28
GEAppliances.com
Problem Possible Cause What To Do
Detergent leak Incorrect placement of
detergent insert
• Make sure detergent insert is properly located and fully seated. Never put detergent above max line.
Improper dispensing of softener or bleach
Dispenser drawer not dispensing properly
Pump running while washer is not in use
This is normal
Dispenser clogged
Softener or bleach is filled above the max line
Softener or bleach cap issue
Laundry detergent packet placed in dispenser drawer
Clog in sump drain • This is normal. Drain sump is detecting an undesired water fill level
• It is normal operation to see detergent leak on door gasket about 20 seconds after filling the dispenser.
• Monthly clean the dispenser drawer to remove buildup of chemicals.
• Make sure to have the correct amount of softener or bleach.
• Make sure softener and bleach cap for dispenser are seated or they will not work.
• Laundry detergent packets should not be used in the dispenser. They should only be added directly to the wash basket following the manufacturer's directions.
from a potential open faucet. Shut off water valve and inspect water valve for blockage.
29
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