GE GEH50DEEDSRA, GEH50DEEDSCB, GEH50DEEDSCA Owner’s Manual

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GEAppliances.com

Important Safety Information ...2-4

Operating Instructions

Control Panel ..........................................5

Powering Unit .........................................6

Temperature Setting ............................7

OpemtionQl Modes ...............................8

FrequentlyAsked Questions(FAQ)..9 ApplianceCornrnunicotion

Module (ACM).......................................10

G EH50D EEDXX

Chauffe-eau

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Care and Cleaning ....................11, 12

Installation Instructions .........13-18

Troubleshooting Tips ...............19-21

Consumer Support ...........................72

*ENERGY STAR@labeled product

ENERGYSTAR

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As an ENERGYSTAR®partner, GEhas

determined that this product meets

the ENERGYSTAR®guidelines for

energy efficiency.

Write the model and serial numbers here:

Model #

Serial #

Youcan find them on the rating label on the front side ofyour water heater.

49-50281-2 02-12GE

IMPORTANT SAFETY INFORIV/AT/ON. READ ALL INSTRUCTIONS BEFORE USING.

A WARNING!

Foryour safety, the information inthis manual must be followed to minimize the risk of fire or explosion,electric shock,or to prevent property damage, personal injury, or lossof life.

Be sureto read and understand the entire Owner's Manual before attempting to install or operate this water heater. Itmay save you time and cost. Payparticular attention to the Safety Instructions. Failureto follow these warnings could result in serious bodily injury or death.Should you have problems understanding the instructions in this manual, or have any questions, STOPand get help from a qualified servicetechnician or the local electric utility.

WATER TEMPERATURE ADJUSTMENT

Safety and energy conservation are factors to be considered when selecting the water temperature setting via the water heater's user interface. Water temperatures above 125°Fcan causesevere burns or death from scalding. Besure to read and follow the warnings outlined on the label pictured below. This label is also located onthe water heater near the top of the

tank.

Mixing valvesfor reducing point-of-use water temperature by mixing hot andcold water in branch water linesare available. Contact a licensedplumber or the local plumbing authority for

further information.

Time/Temperature Relationship in Scalds

HOT

Water temperature over 125°F can cause severe burns instantly or

death from scalds. The electronic temperature control

setting usually approximates tap water temperature. However,

factors could cause water temperature to reach 160°F

regardless of the control setting. Always feel water before bathing and showering.

Children, disabled and elderly are at highest risk of being scalded.

See instruction manual before setting temperature at water

heater.

(Temperature

120°F (49°0

125°F (52°0 150°F (54°0

155°F (57°0

140°F (6O°0 145°F (63°0

150°F (66°0

155°F (68°C)

Tablecourtesy of ShrinersBurnInstitute

Thechart shown above may be usedas a guide indetermining the proper water temperature for your home.

Thermostat has been setat the factory to 120°F(49°0 to reduce the risk of scald injury.

NOTE:Households with small children, disabled or elderly persons may require a 120°F(49°C)or lower thermostat

setting to prevent contactwith "HOT" water.

Time t0 Pr0duce a SerioUS BUm

More than 5 minutes

1-1/2 to 2 minutes

About 30 seconds

About 10 seconds Lessthan 5 seconds Lessthan 3 seconds

About 1-1/2 seconds

About 1 second

A DANGER: Thereis a Hot Water SCALDPotential

if the controlwater temperature isset too high.

Feel water before bathing or showering.

Temperature limiting valves are available; see manual.

SAVETHESEINSTRUCTIONS

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

GEAppliances.com

A CAUTION!

Risk of Fire- Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGENGAS ISEXTREMELYFLAIVIIVIABLE!!To dissipate such gas and to reduce risk of injury,it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before

using any electrical appliance connected to the hot water system. Ifhydrogen is present, there will be an unusual sound such

as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the time it

is open.

A WARNING!

Risk of Fire - DO NOTstore or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance. Keep rags and other combustibles away.

A FOR INSTALLATIONS IN THE STATEOF CALIFORNIA

California Law requires that residential water heaters must be braced, anchored or strapped to resist falling or

horizontal displacement due to earthquake motions. Forresidential water heaters up to 52 gallon (2:36.4L)capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 PStreet,

Sacramento, CA95814 or you may call 916.324.5315 or ask a water heater dealer. Applicable local codes shall always govern installation. For residential water heaters of a capacity greater than

52 gallons (2:36.4L)consult the local building jurisdiction for acceptable bracing procedures.

California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer,

birth defects or other reproductive harm.

SAVETHESEINSTRUCTIONS 3

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

A WARNING:

If the water heater has been

subJectedto flood, fire,or physical damage,turn off power and water

to the water heater.

Do not operate the water heater again until it has been thoroughly checked by qualified service personnel.

Safety Precautions

A.Do turn off power to water heater if

it hasbeen subjectedto overheating,

fire, flood or physical damage.

B.Do Not turn on water heater unless

it isfilled with water.

C.Do Not turn on water heater ifcold

water supply shut-off valve is closed.

Safety Controls

Thewater heater isequippedwith a temperature-limiting control (TCO)that

islocated abovethe heating element in

contact withthe tanksurface. Iffor any

reasonthe watertemperature becomes excessivelyhigh,the temperature-limiting control (TCO)breaksthe power circuitto the heatingelement.Oncethe control opens,it must bereset manually.Resetting of thetemperature limitingcontrolsshould

bedone by aqualifiedservicetechnician.

A CAUTION: Thecause

of the high temperature condition must be investigated by a qualified service

technician and corrective action must be taken before placing the water heater in serviceagain.

NOTE:Flammable vapors may be drawn by air currents from surrounding areas

to the water heater. D. If there isany difficulty in understanding

or following the Operating Instructions or the Careand Cleaningsection, it is recommended that a qualified person or serviceman perform the work.

To reset the temperature-limiting control:

1. Turn off the power to the water

heater.

Remove the jacket access panel(s)

and insulation. The thermostat protective cover

should not be removed.

3. Press the red RESET button.

4. Replace the insulation and jacket access panel(s) before turning on

the power to the water heater.

4 SAVETHESEINSTRUCTIONS

About the controls. GEAppliances.com

DAYS

-31HEAT PUMP IONLVl

OHYBRID OHIGH DEMAND _ELECTRIC IFANom _,VACATION

EA_U

Hold for Hold to Override

°F/°C PS-Power Saver

Hold to

Reset

(_ Co_ntrol_s

O Display

O Operating Modes

(Seepage 8for description)

Vacation

(Seepage 8for description)

O Mode Selector

Usethis button to alternate between available modes.

Arrow Pads

Usethis button to adjust the temperature setting.

O Enter Key

Filter Reset

Thefilter isdirty and requires cleaning when the Redlight is illuminated. Filter is located on top of the water heater. Pressbutton and

hold for 5seconds to resetfilter alarm.

Power Saver Override

For usewith ACIVlmodule. Pressand hold to bring unit out of Power Saver mode. Once

pressed and Power Saver mode is cancelled, unit will remain out of Power Saverfor the

next 18 hours.

Appliance Communication

Module Port

For usewith optional ACIVlmodule (seepage 10 for details).

Turning on the water heater.

There is no power button for this unit. Once the water heater is wired and power is supplied, it will be on. Thedisplay will show the current water temperature setting. Current operating mode for

the water heater is illuminated. To comply with safety regulations, the controls are

factory preset to 120°F(49°C)and Hybrid IVlode.It

is recommended that the unit be setto Heat Pump

(only)mode to maximize energy savings. Operating

in Hybrid mode provides a balance of energy savings and hot water use convenience. Reported energy consumption isbased on operating the unit

in Hybrid mode at a temperature setting of 135°F (57°C),and operation at lower temperature settings or in Heat Pump(only)mode will provide even greater energy savings.

oF oC

DAYS

OHEAT PUMP IoNLYI OHYBRID

eHI6H DEMAND

• ELECTRIC {FANOFF)

•VACATION

VE_

Hold for

°F/° C

Hold to Override PS-Power Sorer

Hold to

Reset

About the water temperature setting. GEAppliances.com

Temperature setpoint:

Safety,energy conservation and hot water capacity are factors to be consideredwhen selectingthe water temperature settingof the water heater.To comply with safetyregulations,the water temperature setpoint isfactory setat 120°F(49°0.Thisis the recommended starting temperature setting.

NOTE:Accordingto USDept of Energy,the average residentialwater heater inthe USisset at 135°F(57°0.

GEGeoSpringTM Hybrid Water Heater'senergy savings claimsare basedon a 135°F(57°0 temperature setting.Thewater temperature setpoint can beraised from the factory setting of Z20°Fto Z35°F(49°Cto 57°0 without sacrificing the claimedenergy savings.If a lowertemperature setting than 135°F(57°0 isused, greater savingsin energy and operating costs may be

achieved. See"ToAdjustthe Temperature"below to change the

water heater'stemperature. Hot water capacity:

Ifmore hot water capacity isdesired,increasingthe

temperature from 120°Fto 135°F(49°Cto 57°Gwill enable the sametank of hot water to last about 25%

longer because more cold water ismixed in at the shower or faucet.

Risk of Scalding Reminder: Water temperatures above 125°F152°C)can cause severe burns or death from scalding.Besureto read and followthe warnings outlined in this manual and

on the label on the water heater. Thislabelis located on the water heater near the upper element access

panel.

See"Time/Temperature Relationshipin Scalds"

belowas aguide indetermining the proper water

temperature for your home.

Mixing-valves:

Mixingvalvesfor reducing point-of-use water temperature bymixing hot and cold water in branch water linesare available.Contact a licensed plumber or the local plumbingauthority for further information.

A DANGER: Thereisahotwaterscald

potential if thewater temperature isset too high. Householdswith small children,disabled,or elderly persons may require a 120°F(49°C)orlower thermostat setting to prevent contact with HOTwater.

Time/Temperature Relationship in Scalds

Temperature.

120°F (49°0 125°F (52°0 130°F (54°0 13S°F (57°0 140°F (6O°0 145°F (63°0 150°F (66°0 155°F (68°0

Tablecourtesyof ShrinersBurninstitute

To Adjust the Temperature

Follow these steps:

1.Press the UPor DOWN arrow on the control panel key pad to desired temperature.

2. Press ENTERto accept the new setting. Note: To change between °F and °C,press and

hold MODE

More than 5 minutes

1-1/2 to 2 minutes About 30 seconds

About 10 seconds Lessthan 5 seconds Lessthan 3 seconds

About 1-1/2 seconds

About i second

A DANGER: ThereisaHotWaterscald

Potential if thewater temperature is set too high. 120°F(49°C)is the recommended starting point for

water temperature setting, but it can be adjusted to any temperature between IO0°F and 140°F(38°C

and 60°CL

DAYS

• HEATPUMP(ONLY)

• HYBRID

• HIGHDEMAND

• ELECTRIC(FAN OFF)

•VACATION

_OD 9 L.S.AVEU_POWIER-'__ILT•ER_

Hold for Hold to Override Hold to

°F/°C PS Power Saver Reset

Operational Modes.

This water heater defaults to the Hybrid operating

mode. Available modes are listed below and can be selected using the MODEbutton.

Heat Pump (only) Mode--RECOMMENOED FOR MAXIMUMSAVINGS

Heat Pump (only)is the most energy-emcient mode for this water heater. It takes heat from

the surrounding air to heat the water. The time it takes to heat the water is longer in this mode, so

it may not be sumcient if you have a high-demand

situation such as a large household or company. Hybrid Mode

Hybrid mode combines the energy efficiency of Heat Pump (only)with the recovery speed and power of the Electric (Fanoff)/Standard (Fan off) mode in most water usage situations. Hybrid

mode will allow the unit to perform like a standard electric water heater while providing significant energy savings.

NOTE: Reported unit performance, energy consumption and savings are based on Hybrid Mode operation at a temperature setting of 135°F

(57°C). High Demand/Boost

This mode may be necessary if your household

has a higher-than-average water usage or the unit

isundersized for the household water demands.

Inthis mode, the unit will use the electric heating elements only when the water demand rate is

high. When using the heating elements, the water temperature will recover at a faster rate but it will

use more energy to heat it. Unlike Electric (Fanoff)/ Standard (Fan off) mode, it will use the heating elements only when needed, and use the heat

pump when water demand rates are lower.

Vacation

Thisfeature is used when you will be away from the home for an extended period of time and hot water isnot needed. In this mode, the unit will drop the water temperature down to 50°F (10°C)and will use the most efficient heating mode to conserve energy while the heater issitting idle.The unit will automatically resume heating one day before your

return, so that hot water will be available. For example if you will be gone 14 days,follow

these steps:

1. Select VACATIONby using the Mode button

2. Input total days you will be gone (in this example, 14) by pressing the UParrow button (the default is 7days)

3. Press ENTER.

The unit will drop the water temperature down to 50°F (10°C)for one day less than you will be gone (in this example, for 1:5days).At the end of the day before you return (in this example, the 13th day), it will automatically return to the previous operating mode and heat the water to the original temperature setting so hot water is available upon your return.

To access any of these modes: F_-]Press the MODEbutton on the control to the

desired operating mode.

[] The green light will be illuminated on the

chosen mode.

NOTE: The difference between Hybrid mode and High Demand mode is that in High Demand

mode the heating resistive elements are activated

sooner than in the Hybrid mode.

Electric (Fan off)/Standard (Fan off) Mode

This mode uses only the upper and lower heating

resistance elements to heat the water. The time it

takes to heat the water is lessin this mode, but it

isthe LEASTenergy-efficient mode.

Frequently Asked Questions. GEApplionces.com

Filten

O:Whyistherea filter? A:inHybridandHeatPump(only)theunitmovesair

throughthe system.Thefilter protectstheunitfromdirt. Acleanairfilterimprovesefficiency.

O:Howto cleanthefilter? A:Leavepoweronand removefilterfromtop of unit.Filter

canbevacuumedcleanor rinsedwithwarmwater.A dirtyfilterwillreducewaterheaterefficienc!!

Modes:

O:Whatis HeatPump(only)? A:HeatPump(only)isthemost-efficientmode.Ittakes

heatfrom

theairto heatwater,therebycoolingthesurrounding air.Slowerrecoverybutmost-efficientmode.

O:Whatis Hybrid? A:TheHybridmodecombinesbenefitsofHeatPump(only)

withthespeedandpowerofStandardElectric.This

providesgreatperformancewithlessenergy.

Q:Whatis HighDemand/Boost? A:HighDemand/Boostcanbeusedwhenhot waterusage

ishigherthan normal.Theunitwillbe lessefficientbut

willheatwaterfasterin responseto longwaterdraws.

Forallnormaldraws,theunitwillstillusetheefficient HeatPumpthemajorityofthetime.

Q:WhatisVacationmode? A:Ifyou aregonefor anextendedperiod,thismode

lowersthewatertemperatureto reduceenergyused. Unitwillswitchto thepreviousmodeonedaybefore

youget back.

Q:Whatis Electric(Fanoff)/Standard(Fanoff)? A:Electric(Fanoff)/Standard(Fanoff)modeusesonlythe

resistanceheatersto heatthewater.Thisgivesfaster hotwater recoverythanHybridmode,but usesmore

energy.Thismodeoperateswithoutthe fan,stopping thecoolair normallydischargedduringheatpump

operation.

Operation:

O:Whycan I hearthe unitrun? A:Inthe mostenergy-efficientmodes,HeatPump(only),

Hybrid,andHighDemand/Boost,themethodused toheatthewater usesafanthat canbeheardwhile

running.

O:Theheatpumpisnotrunningitsnormallengthoftime.

Whatcausesthis?

A:Undersomeconditions,theGeoSpringTM HybridWater

Heaterwilloperateusingtheelectricelementsinsteadof theheatpumpto protectyourunitandensurehotwater

isavailabletoyou. Theseconditionsincludeextreme coldambienttemperature(</45°F),extremehotambient

temperatures(>:].20°F),or verylowvoltageconditions. Theunitwillreturnto normaloperationwhenconditions

permit.

ApplianceCommunicationModule(where installed).

The Hybrid Electric heat pump water heater is compatible with the GE Smart Appliance communication module

(ACM)which can be purchased separately. Contact

your local utility or visit www.GEAppliances.com/Smart- Appliance to see if your area is using ACM technology.

Applying the ACIvi allows the unit to respond to utility signals or to join a home network.

Thefollowing demand response features may be available as part of a pilot test program with the local utility

company to help consumers reduce peak electricity usage in the home.

INSTALLATION

TheACM module is equipped with magnets in the base of the module that will enable it to be attached to the

painted metal exterior of the heat pump water heater. Details on how to connect the cables to the module are

in the instructions that come with the module.

When the ACM signal isMedium, the control will operate

in Heat Pump (only) Mode and the water temperature will remain at the current user setting. The screen will display

the following (where xxx is the current user temperature

setting):

When the ACM signal isHigh, the control will operate in

Heat Pump (only)mode, with a water temperature setting of Zl0°F (43°C),and the screen will display:

When the ACM signal isCritical, the control will operate in

Heat Pump (only)mode, with a water temperature setting of Z00°F (38°C),and the screen will display:

Once the cable from the ACM module is plugged into the water heater's connection, follow the power-up directions

included with the ACM module. As soon as the ACM module is operating, the heat pump water heater is ready

to receive the ACM signals.

QUICK GUIDE

If your local utility company is utilizing ACMtechnology, the ACM module will receive the signals sent from your

utility company. One of four signals will be sent:

• "Low" (represents lowest energy cost rate is available)

• "Medium" (represents increased energy cost rate)

• "High" (represents increased energy cost rate)

• "Critical"(represents "peak rate" energy cost rate) A heat pump water heater equipped with a ACM module

will automatically recognize what energy cost rate is available and adjust its mode and temperature setting to

use less energy when rates are medium, high and critical. When the heat pump water heater responds to these

signals, the LED light above the Power Saver button will be on, indicating energy pricing periods are in effect, and the

letters PSwill be displayed on the LEDif the user attempts to change the temperature without first pressing the

Power Saver override button. When the signal is low or when no ACMmodule is

connected, the unit runs as normal. The following steps show how the unit reacts to Medium, High and Critical

signal levels.

Notice: Appliance ACM connection carries voltage not compatible to computers or accessories. Do NOTplug

laptops, modems, routers, etc into the Appliance RJ45

ACM connector. Useonly with designated GEAppliance Accessories. Connection to computers and accessories

may result in product damage.

When unit isoperating in medium, high or critical,the LCD

above the PowerSaverbutton will belit. If at any time you

want to change the temperature setpoint while theunit isin

PowerSaver mode, pressand hold the PowerSaver button to

overridethe Power Saver mode,then use the arrow buttons to change to the desired setting. Overridewill be in place for Z8hours. Ifyou try to change the temperature without

overriding the powersaver function, the letters PSwill show on the display,indicating it isstill in Powersavermode.

Care and cleaning. GEAppliances.com

Routine Preventive Maintenance

A DANGER:RiskofScald-Before

manually operating the relief valve, make certain no one will be exposed to the danger of coming in contact with the hot water released

by the valve. The water may be hot enough to create a scald hazard. The water should be

released into a suitable drain to prevent injury or property damage.

NOTE: If the temperature and pressure-relief valve on the hot water heater discharges periodically, this may be due to thermal expansion in a closed water system. Contact the water supplier or your plumbing contractor on how to correct this. Do not plug the relief valve outlet.

Properlymaintained, your water heater will provide

years of dependable trouble-free service.

It is suggested that a routine preventive maintenance

program be established and followed by the user.

Temperature and Pressure-Relief Valve:

At least once a year, lift and release the lever handle on the temperature and pressure-relief valve, located

on the front-right side of the water heater, to make certain the valve operates freely. Allowseveral

gallons to flush through the discharge line to an open drain.

Periodic Inspection (once a year): It isfurther recommended that a periodicinspection

of the operating controls, heating elements and wiring should be made by servicepersonnel

qualified in electricappliance repair. Most electrical appliances, even when new,make

some sound when in operation. Ifthe hissing or singing sound level increases excessively,the electric heating element may require cleaning. Contact a

qualified installer orplumber for inspection.

Flushing Tank:

A water heater'stank can act asa settling basin for solids suspended in the water. It istherefore not uncommon for hard water depositsto accumulate in the bottom of the tank. To clean the tank ofthese

deposits,follow these steps:

1.Attach a garden hose to the drain valve located at the bottom of the unit and direct that hoseto a

drain.

2.Open the drain valve with a flat screwdriver.

3.Once o few quarts of water have been drained, close the drain valve.

Thisshould be done with the cold water supply

open suchthat water removed through drain valve is replaced,and water supply flow helpsto remove

sediment.

Draining the Water Heater

A CAUTION: Risk of Shock- Shut off

power to the water heater before draining

water.

A DANGER:RiskofScald-Before

manually operating the relief valve, make certain

no onewill be exposedto the hot water released by the valve. Thewater drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage.

To drain the water heater, follow these steps:

1. Attach a garden hose to the drain valve located at the bottom of the unit and direct that hose

to a drain.

2.Turn off the cold water supply.

3. Admit air to the tank by opening u hot water faucet or lifting the handle on the relief valve

4. Open the drain valve with a fiat screwdriver.

Note: See page 15 for product schematic.

I 9 1-

/ _ screwdriver

_ to turn

Extended Shutdown Periods or Vacations Exceeding Vacation Mode Options

If the water heater isto remain idle for an

extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a buildup of dangerous hydrogen gas. This unit has no power button, power can only be shut off at the circuit breaker

or disconnect switch. The water heater and piping should be drained if

they might be subjected to freezing temperatures.

After a long shutdown period, the water heater's operation and controls should be checked by qualified service personnel. Make certain the water heater is completely filled again before placing it in operation.

NOTE:Referto the Hydrogen GasCaution in the Operating Instructions (seepage 3).

valve.

Care and cleaning of the water heater.

Cleaning the Filter

Inthe Hybrid, Heat Pump(only)and High Demand/ Boost modes, the heater moves airthrough the

system and out the back of the unit. Thefilter isin

placeto protect the evaporator from dirt anddust.

A clean airfilter is important to get the highest efficiency. Occasionallythis filter will need to be

cleaned (minimum once per year).When thefilter

requirescleaning, the Redlight above the Filter button will be illuminated and an audible beep will

sound. NOTE:If the filter gets too dirty,the unit will

automatically switch to Electric(Fanoff)/Standard (Fanoff)mode and energy savings will be lost.

Leavethe power on. Removethe filter from

the top of the unit. Squeezetwo tubs and liftto

remove the air filter.Once it hasbeen removed,the

filter can be vacuumed or wiped cleanwith a dump cloth or rinsedwith warm water.

Oncethe filter has been cleaned and dried,it canbe

replaced byaligning it intothe slots in the top of the unit and pushing it down into place.

Clearing the Condensation Drain Tube

Themain drain isintended to carry allcondensate away. If it isclogged, the condensatewill exit the overflow drain tubeand onto the floor. Thisis

intended asa notification to the userthat the primary

drain is clogged. Removethe drain,clear any debris and reattach.

After the clean filter has been reinstalled,press and hold the FILTERbutton. If a heating cycle ison when the filter fault isreset,itwill continue inelectric mode

to finish the cycle. After that, itwill automatically revert to the mode itwas in prior to being switched.

IMPORTANT:Filtermust be cleaned when the alarm is displayed.A dirty filter will make the system work

harder and resultin a reduction of efficiency and possible damage to the system. Inorder to get the

best energy efficiency available, make sureyour filter is clean.

Filter

Periodicallyinspectthe drain linesand clear any

debris that may have collected in the lines.

See Installation Instructions for more information.

Anode Rod

Theanode rod should be removed from the water

heater'stank and inspectedannually, and replaced

when more than 6" (15.2cm)of corewire is exposed at either end of the rod.

Dueto shock hazard and to prevent accidental water leaks,this inspection should be done by a qualified

servicer or plumber,and requiresthat the cold water supply isturned off before removing the anode rod.

Exterior Surfaces

tube

the main

draintube into a

drain

NOTICE: Donot remove the anode rod from the water heater'stank except for inspection and/

or replacement,as operation with the anode rod removed will shorten the lifeof the glass-lined tank

and will void warranty coverage.

Hand wash with warm water only.

Installation

Water Heater

Instructions

The location chosen for the water heater must take into consideration the following:

LOCAL INSTALLATION REGULATIONS

This water heater must be installed in accordance with these instructions, local codes, utility codes,

utility company requirements or, in the absence of local codes, the latest edition of the National Electrical

Code. It is available from some local libraries or can be

purchased from the National Fire Prevention Association, Batterymarch park, Quincy, HA 02169 as booklet ANSI/

NFPA70.

POWER REQUIREMENTS

Check the markings on the rating plate of the water

heater to be certain the power supply corresponds

to the water heater requirements. NOTE: 208V

installations may experience lower performance.

LOCATION

Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand.

Long uninsulated hot water lines can waste energy and

water. Unit must be installed in a level location.

NOTE:This unit is designed for any common indoor installation including: garage, utility room, attic, closet,

etc. With the installation of a Iouvered door, it can

be installed in rooms smaller than 10' x 10' x 7' (700

cu.ft.). Louvers should be 240 square inches (0.15 m2)or greater. If two louvers are used one should be near the

top of the door.

Placethe water heater in such a manner that the air

filter, cover, trim ring and front panels can be removed to permit inspection and servicing, such as removal of

elements or cleaning of the filter. The water heater and water lines should be protected

from freezing temperatures and high-corrosive atmospheres. Do not install the water heater in outdoor,

unprotected areas.

A CAUTION: Risk Property Damage-

The water heater should not be located in anarea where

leakage of the tank or connections will result in damage to the area adJacentto it or to lower floors ofthe structure. Where such areas cannot be avoided, it is

recommended that a suitable catch pan, adequately drained, be installed under the water heater. Attic

installations require adequate flooring and access stairs.

NOTE: The heat pump operating range is 45°Fto 120°F (7°Cto 49°0. If the ambient temperature isoutside of

this range, the heat pump will turn off and the electric elements will be used until the ambient temperature

returns to within the operating range.

Model GEHSODEED××

LOCATION (CONT.)

WATER HEATER SIZING INFORMATION - READ

BEFORE INSTALLING: For existing home replacements:

• Replacing an existing tank water heater? Ifyour currentwater heaterhasprovidedadequatehotwater, and noother plumbingchangesand/or renovationsthat

would requireadditional hotwater demandare in processor

planned,then:

• TheGeoSpringTM HybridWater Heatercan replacean equivalentsizeor smallerstandard electric water heater.

• Ifswitchingfrom gastoelectric,the GeoSpring Hybrid

WaterHeatermayreplacethenextsizesmallergastanktype water heater.

For new construction installation:

Residental Water Heater Sizing Guide

Family

Size

Demand *

Gallon Capacity Recommended

Electric

or GeoSpringTM

5+ High

Avg or Low

3 to 4 High

Avg or Low

2 to 3 High

Avg or Low

i to 2 High

Avg or Low

*AssumptionsforAvgor Low Demandhousehold:

- Useofstandardor lowflow showerheads (2.5gpm/11.4Lperminuteor less)

- Noshowerswith multipleshowerheadsand/orbodyjets.

- Standardbathtub(nooversized/jettedtubs)

ioo(378.5L)

80 (302.8 L) 80 (302.8 L) 50 (189.3 L) 50 (189.3 L)

40 (151.4 L)

40-50 (151.4-189.3 L)

30 (113.6 L)

Water Heater Temperature Setpoint Thewater heatertemperature setting strongly impactsthe

amount of usablehot water availablefor showers and baths.

Energyconsumption/savingsandefficiencytestingof water heaters,includingthe GeoSpring , is performedat a 135 F

TM O

(57°0 setting,the averagewater heatersettingaccordingto

the Departmentof Energy.Allsavingsfor GeoSpringTM are

basedon hybrid mode operation at 135°F(57°0.

Safetyregulationsrequirea factory setting of 120°Fto 12S°F

(49°Cto 52°0 max for allnewwater heaters.Therefore,if

your water heateriscurrentlysetat 130°F(54°C)or above

andyour new water heateris installedwith a factory set setpointof 120°F(49°0,the new water heatermay seemto providelower capacitythan your existingwater heater.

Theusercan adjustthe temperaturesettingto meet their

needs.Alwaysread and understandthe safety instructions containedin the usersmanual before adjustingthe

temperature setpoint.

Gas

75 (283.9 L) 50 (189.3 L)

50-75 (189.3-283.9 L)

40 (151.4 L)

40-50 (151.4-189.3 L)

40 (181.8 L)

40-50 (151.4-189.3 L)

30 (113.6 L)

Installation Instructions

LOCATION (CONT.)

Catch Pan Installation

Routeto opendrain.Line

shouldbeat least3/4'" (1.gcm)IDandpitched

NOTE:Auxiliarycatch pan lUST conformto local codes.

CatchPanKitsare availablefrom the store wherethewater

heaterwas purchased,abuilder storeor any water heater

distributor.

Required clearances:

Theremust bea 7"(17.5cm)clearancebetweenany object and the Frontand Rearcovers inthe eventserviceisneeded.

A minimum of 7"(17.5cm)clearancewith thesidesof the water heaterisalsorecommendedfor serviceaccess.

A 6"(152.4cm)minimumclearanceisrequiredto removethe filter for cleaning.Thehot and coldwater plumbingand

electricalconnectionsmust notinterferewith the removalof the filter.

.... .......... I 6"(152.4cm)

Condensotion droin Theunit hasa condensatedrain;therefore a drain must be

availablein closeproximityto the unit.Thedrain must beno

higherthan 36" (91.4cm)above the floor (drainmust meet

state and localcodes).

If no drain isavailable,then a commoncondensatepumpwith a capacityno lessthan 1 gallon (3.8L)/daymust be purchased from alocal builder supplystoreand installed.

for properdrainage.

A--Diameter ofwater heater

plus2" (5.1cm)min.

B--Maximum 2" (5.1cm)

(17.5cm)

MATERIALS NEEDED FOR INSTALLATION

1/2" Rigid PVC

droin pipe

(os required)

V2"PVC Tee Wire nuts

1/2"MNPT PVC

Connector

PVCGlue

THERMAL EXPANSION

Determine if o check volve exists in the inlet woter line. It may have been installed in the cold water line as

a separate backflow preventer, or it may be part of a pressure-reducing valve, water meter or water softener.

A check valve located in the cold water inlet line can cause what isreferred to as a "closed woter system."

A cold water inlet line with no check valve or backflow prevention device is referred to as an "open" water

system. Aswater isheated, it expands in volume and creates

an increase inthe pressure within the water system. This action is referred to as "thermol exponsion." Inan "open" water system, expanding water which exceeds the capacity of the water heater flows back into the city main where the pressure is easily dissipated.

A "closed woter system," however, prevents the expanding water from flowing back into the main supply line, and the result of "thermol exponsion" can create a rapid and dangerous pressure increase in the water heater and system piping. This rapid pressure increase can quickly reach the safety setting of the relief valve, causing it to operate during each heating cycle. Thermal expansion, and the resulting rapid and repeated expansion and contraction of components in the water heater and piping system, can cause premature failure of the relief valve, and possibly the heater itself. Replacing the relief valve will not correct the problem!

Thesuggested method of controlling thermal expansion isto install an expansion tank in the cold water line

between the water heater and the check valve (refer to the illustration on page 15).The expansion tank is

designed with an air cushion built in that compresses as the system pressure increases,thereby relieving the over-pressure condition and eliminating the repeated operation of the relief valve. Other methods of controlling thermal expansion are also available. Contact your installing contractor, water supplier or plumbing inspector for additional information regarding this subject.

Installation Instructions

WATER SUPPLY CONNECTIONS

Refertothe illustrationbelowfor suggestedtypical installation.

Theinstallation of unions or flexiblecopper connectors is

recommendedon the hotand coldwater connectionsso that

the water heatermay beeasilydisconnectedfor servicingif

necessary.TheHOTand COLDwater connectionsare clearly marked and are 3/4" NPTon all models.

NOTE: Install a shut-off valve in the cold water line near the

water heater. This will enable easier service or maintenance

of the unit later. IMPORTANT: Do not apply heat to the HOT or COLD water

connections. If sweat connections are used, sweat tubing

to adapter before fitting the adapter to the cold water

connections on heater. Any heat applied to the hot or cold

water connection will permanently damage the internal

plastic lining in these ports.

TYPICAL INSTALLATION

Electricaljunction box(use

Toelectrical-_ only copperconductors)

distribution panel Union --ater

Union--..t_

Hotwater outletto fixtures

Jacket access panel -_

Thermal expansion

tank (if required)

To cold

Shut-offvalve

RELIEF VALVE

A WARNING: Risko u,,itoo og -The

pressure rating of the relief valve must not exceed 150 PSI(1.03 kPa),the maximum working pressure of the

water heater as marked on the rating plate. A new combination temperature and pressure-relief

valve,complying with the Standardfor ReliefValves and Automatic Gas Shut-Off Devicesfor Hot Water Supply

Systems,ANSIZ21.22,is supplied and must remain installed in the opening provided and marked for the purpose on

the water heater. Novalve of any type should be installed between the reliefvalve and the tank. Localcodes shall

govern the installation of relief valves. TheBTUHrating ofthe reliefvalve must not be lessthan the

input rating ofthe water heater as indicated on the rating label locatedon the front ofthe heater (1 watt=3.412 BTUH).

Connect the outlet of the reliefvalve to a suitable open drain sothat the discharge water cannot contact liveelectrical parts or persons and to eliminate potential water damage.

supply

Pipingusedshould be of atype approved for hot water

distribution. The dischargeline must be nosmaller than the outlet of the valve and must pitchdownward from the valve to allow complete drainage (bygravity)of the relief valve

and discharge line.Theend of the discharge line should not be threaded or concealed and should be protected

from freezing. Novalve of anytype, restriction or reducer coupling should be installed in the discharge line.

A CAUTION:

3eratureand

pressure-reliefvalve (shownin different

Jacket access

Drainvalve air gap

6" ( 15.2cm)

locationfor clarity)

valve

dischargelineto suitableopendrain

CONDENSATION DRAIN TUBES

Thisunit has a condensationtray. Thewater collectedinthe tray drainsout of the sideofthe unit. Itis important to installa

drain pipeto the primary drain port coming offthe sideofthe unit Plumbone end tothe lowerdrain port onthe sideof the unit. Plumbthe otherend to a drain inthe flooror nohigher

than :3'(0.9m)abovethefloor. Ifsuch drain isunavailable,

a condensate drain pump (not provided)must bepurchasedand installed.Thedrain pipeshouldbe routed sothat thedischargewater cannot contact liveelectricalparts or personsand to eliminate potential

water damage.

To reduce the risk of excessive pressures and temperatures in this water heater, install temperature

and pressure protective equipment required by local codes and no lessthan a combination temperature and

pressure relief valve certified by a nationally recognized testing laboratory that maintains periodic inspection of

production of listed equipment or materials, as meeting the requirements for ReliefValves and Automatic Gas

Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22.This valve must be marked with a maximum set

pressure not to exceed the marked maximum working pressure of the water heater. Install the valve into an

opening provided and marked for this purpose in the water heater, and orient it or provide tubing so that

any discharge from the valve exits only within 6 inches above, or at any distance below, the structural floor, and

does not contact any live electrical part. The discharge opening must not be blocked or reduced in sizeunder

any circumstances.

Installation Instructions

TO FILL THE WATER HEATER

A WARNING: RiskofUnitDamage- The

tank must be full ofwater before heater is turned on.The water heater warranty does not cover damage or failure

resulting from operation with an empty or partially empty tank.

Hake certain the drain valve is completely closed. Open the shut-off valve in the cold water supply line.

Open each hot water faucet slowly to allow the air to

vent from the water heater and piping. A steady flow of water from the hot water faucet(s)

indicates a full water heater. Fll" fault code during installation: If the unit is

powered on without a full tank, the error code "Fll" will show in the display. Turn off the power, fill the tank with

water (seeabove), then turn the power back on.

NOTICE:

Do not mis-wire electrical connections. 240V AC or 208AC must be applied across L1 and L2 wires as shown in

'Water heater junction box' illustration. Failure to do so

will VOID the warranty, and can result in 120V applied to water heater, which may damage the compressor or other

electrical components.

If 4-conductor wire is supplied to the water heater, cap the neutral, and connect the remaining wires as illustrated.

NOTEREGARDINGUTILITYPOWER-MANAGEMENTDEVICES (Sometimes called PeakLoad Reduction Switches):

Some power-management switching devices or even some basic timer switches exist that REDUCEvoltage from 240V

to 120V during high-electricity-demand periods. These

devices must be removed from the circuit providing power

to the water heater because of the potential unit damage

noted above.

ELECTRICAL CONNECTIONS

A separate branchcircuitwith copperconductors,overcurrent

protectivedeviceand suitabledisconnecting meansmust be providedby a qualifiedelectrician.

Allwiring must conformto localcodesor latest edition of

NotionalElectricalCodeANSI/NFPA70.

Thewater heater iscompletelywiredto the junction boxat the top of the water heater.An openingfor 1/2"electricalfitting is

providedfor fieldwiring connections.

Thevoltage requirementsand wattage loadfor the water

heaterare specifiedon the ratinglabel onthe front ofthe

water heater. The branch circuit wiring should include either:

1. Metallic conduit or metallic sheathed cable approved for use as a grounding conductor and installed with

fittings approved for the purpose.

2. Nonmetallic sheathed cable, metallic conduit or metallic sheathed cable not approved for use as a ground conductor shall include a separate conductor

for grounding. It should be attached to the ground terminals of the water heater and the electrical distribution box.

To connect power to the water heater:

1. Turn the power off.

2. Remove the screw/screws holding the junction box

top cover.

3. Install L1to L1, L2to L2 and ground to the green ground wire connected to the bottom of the junction

box.

NOTE: Install electric connections according to local

codes or latest edition of National Electrical Code ANSI/

NFPA70.

However, switching devices which cut power from 240V to 0V on a periodic basis are acceptable.

"bAd linE" fault code during installation: If "bAd linE" is shown on the display, the unit is not receiving the correct

voltage as a result of incorrect wiring. To correct this fault, turn the power off to the unit, correct the wiring issue,then

turn the power back on.

Water heaterjunction box

HouseGround

A WARNING:Proper ground connection is

essential. The presence of water in the piping and water

heater does not provide sufficient conduction for a ground. Nonmetallic piping, dielectric unions, flexible connectors, etc., can cause the water heater to be

electrically isolated. Do not disconnect factory ground.

Installation Instructions

The manufacturer's warranty does not cover any damage or defect caused by installation, attachment or use ofany type of energy-saving or other unapproved devices (other than those authorized by the manufacturer) into, onto or in conjunction with the water heater. The useof unauthorized energy-saving devices may shorten the life of the water heater and may endanger life and property.

The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such

unauthorized devices. If local codes require external application of insulation

blanket kits, the manufacturer's instructions included with the kit must be carefully followed.

Application of any external insulation, blankets or water pipe insulation to this water heater will require careful attention to the following:

• Do not cover the temperature and pressure-relief valve.

• Do not cover access panels to the heating elements.

• Do not cover the electrical junction box of the water heater.

• Do not cover the operating or warning labels attached to the water heater or attempt to relocate them on

the exterior of the insulation blanket.

• Do not block the air inlet/outlets in the top covers or rear of the unit.

NOTE:This guide recommends minimum branch circuit sizing based on the National Electric Code. Refer to wiring diagrams in this manual for field wiring

connections.

BRANCH CIRCUIT SIZING GUIDE

J TOtalWaterHeater Wattage

3,000 4,000 4,500

5,000

5,500

6,000

8,000

9,000

10,000

ii,000

12,000

J TotalwaterHeater Wattage

3,000 4,000

4,500 5,000

5,500 6,000 8,000 9,000

i0,000 11,000 12,000

Recommended over_curren _Protection

(fuse or c rcu t breaker amperage rat ng}

208V 240V 277V 480V

20 20 15 15 25 25 20 15 30 25 25 IS

30 30 25 15 35 30 25 15

40 55 30 20

50 45 40 25

- 50 45 25

- 50 30

- - 35

copper wire size AWG Based on N.E.C.Tabe310.16 (1670F/75aC.)

208V 240V 277V 480V

12 12 14 14 i0 i0 12 14 10 10 10 14 i0 i0 i0 14

8 i0 i0 14 8 8 10 12 8 8 8 10

8 8 10

8 10 8 10

- 8

•][ypicalvertical

p_pmgarrangement

Typicalhorizontalpiping

arrangement

Installation Instructions

INSTALLATION CHECKLIST

[] 1.Tank location:

- Does room size require Iouvered door or similar ventilation? 10' x 10' x 7' (700 cu. ft.) or 240 square inches (0.15 m2) air-flow urea needed.

- Buck of unit away from wall by 7 inches (17.5 cm), and sides have at least 7 inches (17.5 cm) clearance.

- Front of unit is free and clear.

- Is the water heater level? If no, add shims under the base of the unit.

[] 2. Plumbing connections:

- Does not prevent air filter removal.

- No leaks after filling the tank with water, either when water is flowing or not.

[] 3. Condensate lines are in place:

- Main Drain Installed

[] 4. Temperature and pressure-relief valve is working and drain line completed per local code. [] 5. Electrical verify 208/2/40 VACto L1 and L2 at tank. [] 6. Electrical connection does not prevent air filter removal. [] 7. Verify control panel displays 120°F (49°C)Hybrid mode. Assist user in how to adjust temperature and modes (see

"About the Water Temperature Setting" section on page 7).

WHAT TO EXPECT FOR "NORMAL STARTUP" IN HYBRID MODE

After the unit has been installed, with all electrical and water connections secure and checked, then the unit should be filled with water (vent tank by opening a hot water faucet somewhere in home to allow tank to fully fill with water). Once

tank is full and power is energized, you may experience the following:

Elapsed Time HEWH Actions Comments

0 to 2 minutes Unit will go through self-check. This 2-minute off-time prevents compressor

damage.

2 to 10 minutes Compressor and fun turn on This 8-minute period is used to ensure the tank is

full of water (Dry-fire prevention algorithm).

10 to 30 minutes Compressor and fun turn off, heat- To quickly provide initial amount of hot water for

ing elements turn on for about 20 user (about 25 gallons/94.6 L) minutes

30 minutes and Upper element turns off and Uses efficient heat pump for majority of heating

beyond compressor turns buck on

NOTE:The heat pump operating range is 45°F to 120°F (7°Cto/49°C). If the ambient temperature is outside of this range,

the heat pump will turn off and the electric elements will be used until the ambient temperature returns to within the

operating range.

Troubleshooting... GEAppliances.com

Save time and money! Review the chart below first and you

_ efore you call for service....

Water heater makes Afan is used to move air • Some amount of fan sound is normal. Ifyou hear an sounds through the system, abnormal sound or the sound level seems unusually loud,

Water heater is Room is not vented • If the room is smaller than 10' x 10' x 7' (3m x 3m x 2.1m), making the room properly or is too small, then it must hove a Iouvered door or other means to allow

cooler air exchange with surrounding rooms.

Water dripping down Condensate drain is • Clear out any debris in the drain port on the unit. the outside of the clogged.

heater.

Not enough or no hot Water temperature may • SeeAbout the Water Temperature Setting section.

water be set too low.

may not need to call for service.

Possible Causes Whet To Do

then contact service.

Heat is removed from the air • This is normal

to heat the water

Hot/Cold water connections • Tighten the inlet and outlet pipe connections. are not tightened.

Hot water usage pattern • Change to different mode exceeds the capability of the

water heater in current mode

Water usage may hove • Wait for the water heater to recover offer an abnormal exceeded the capacity demand

of the water heater. Ambient temperature is • For the water heater to work properly, its location needs

too low to have a temperature of :32° to 150°F for Standard

Cold water inlet temperature • This is normal. The colder inlet water takes longer to heat. may be colder during the

winter months. Leaking or open hot water • Make sure all faucets are closed.

faucets.

Long runs of exposed pipe, • Insulate piping. or hot water piping on

outside wall. Not enough clearance to • Hake sure unit is 7" away from the wall.

allow air to circulate for the heater pump.

Room size is not appropriate ° If room size is less than 10' x 10' x 7' (700 cu.ft.), install

for water heater. Iouvered door or similar ventilation.

A fuse is blown or o circuit • Replace fuse or reset circuit breaker. breaker tripped.

Electric service to your home • Contact the local electric utility. may be interrupted.

Improper wiring. • Seethe Installation Instructions section. Manual reset limit (TCO}. • Seethe Safety Control section, see page 4.

Water connections to unit ° Correct piping connections. reversed.

Electric mode and 45° to I20°F for all other modes.

Electric supply may be off. • Hake sure electric supply to water heater is correct

disconnect switch, if used, are in the ON position.

Troubleshooting...

Possible Causes What To Do

Water is too hot

Rumbling noise Water conditions in your • Remove (]nd cleon the he(]ting elements. This should only

Relief valve producing Pressure buildup caused • This ison un(]ccept(]ble condition (]nd must be corrected.

popping sound by thermal expansion Cont(]ct the w(]ter supplier or plumbing contr(]ctor on how or draining to o closed system, to correct this. Do not plug the relief v(]lve outlet.

The heater is beeping and the display says

F]]

The filter light is on. The filter requires cleaning.

The heater is beeping There is on issue with the

and the screen says heat pump system.

"FA F8"

The heater isbeePing There ison issue with the

and the screen flashes water heater that requires

an error code immediate attention.

The water heater is Unit is not receiving 240VAC beeping and the screen as intend.

flashes, "bAd linE', ........

Hot Water has a rotten Certain water supplies with egg or sulfur smell high sulfate content will react

unit is not making Ifunit is using electric normal sounds resistanceelements, it will

Water temperature is set • SeeAbout the W(]ter Temper(]ture Setting section. too high.

A CAUTION: Foryours(]fety,0ONOT(]ttempt rep(]ir ofelectric(]lwiring, controls,

he(]ting elements or other s(]fety devices. Refer rep(]irs to qu(]lified service personnel. Electronic control has foiled. • Coil for service.

home caused o buildup of be done by (] qulified service personnel.

scale or mineral deposits on the heating elements.

The water heater has not

been filled with water before powering up. Powering up the

heater without water will

damage the electric heaters. The water heater warranty

does not cover damage or failure resulting from operation

with on empty or partially empty tank.

A cleon filter is necessary for effective operation.

with the anode rod that is

present in oil water heaters for corrosion protection of the tank.

not make fan or compressor sounds.

For Service, please call 1.888.4GE.HEWH (1.888.443.4394)

• Fill the t(]nk completely with w(]ter. Press ENTER to stop the (]l(]rm (]nd then press POWER when the t(]nk h(]s been

filled.

• Follow the instructions on how to remove (]nd cleon the filter on p(]ge 12.

• The unit will (]utom(]tic(]lly switch to (]nother (]v(]il(]ble mode to ensure you continue to hove hot w(]ter. Cont(]ct

service immedi(]tely (]nd give them the codes listed on the displ(]y screen.

• The he(]ter m(]y switch to (]nother (]v(]il(]ble he(]ting mode. Cont(]ct service immedi(]tely. To stop the beeping noise

(unless error code F2,Fll or bAd linE)presseither the UPor down (]rrow button (]nd the (]l(]rm will stop (]nd the displ(]y

will go b(]ckto norm(]l (settemper(]ture).

Turn off power to w(]ter he(]ter (gener(]lly(it the bre(]ker

p(]nel). Then re(]d "Electric(]l Connections" section of

Inst(]ll(]tion Instructions, seep(]ge 16. Then,cont(]ct the

inst(]ller to verify electric(]l input to the w(]ter he(]ter.

The odor con be reduced or elimin(]ted in most w(]ter

he(]ters by repl(]cing the (]node rodwith less-(]ctive m(]teri(]l rod. Insome c(]ses,on (]dded step of

chlorin(]ting the w(]ter he(]ter (]nd (]11hot w(]ter lines m(]y be necess(]ry,cont(]ct your Ioc(]l w(]ter profession(]l or

plumber for options (]nd instructions. Coil GE(it

1.888.4GEHEWH(1.888.443.4394)to le(]rn how to purch(]se

this repl(]cement (]node rod. A qu(]lified servicer or plumber should do this repl(]cement. Use of (] non-GE

(]pproved (]node rod,or oper(]ting the w(]ter he(]ter without (] GE(]pproved (]node rod will VOIDthe w(]rr(]nty.

• Check mode of unit.

Fault codes. GEApp,i°nces.com

Fault Code

Displayed Condition Action

F-A T4 Not Rising Call service

F-B Discharge Ternp Not Stable Call service F-C Evaporator Not Frost Free Call service F-D Superheat Too Low Call service

F-E Discharge Temperature Above Limit Call service

F-F Electronic Expansion Valve Out of Range Call service

F2 T2Tank Temperature Sensor Failure Call service

F-3 Compressor Failure Call service

F-4 Fan Failure Call service

F-5 T3a Sensor (Evapinlet temperature) Failure Call service

F-6 T3b Sensor (Evapoutlettemperature) Failure Call service

F-7 T4 Sensor (Compressor outlet) Failure Call service

F-8 T5 Sensor (ambient temperature) Failure Call service

F-9 Lower Heating Element Failure Call service

F-IO Upper Heating Element Failure Call service

F-II DryTank Fault See page 16

F13 Stuck KeyFault Call service F15 DataFlash Fault Call service

bAd linE The voltage istoo low at power-up See page 16

Note:If your unit shows "PS"on the display when trying to adjust the temperature, this is not a fault code. "PS"indicates that the unit isoperating with the ACMmodule and is in Power Saver mode. See page 10 for details.

GEHybrid Water Heater Warranty.

All warranty service provided by our Authorized Servicer Network. To schedule service, call 888.4GE.HEWH (888.443.4394). Please

have serial number and model number available when calling for service.

For The Period Of: We Will Replace:

One Vear Any part of the HybridWater Heater which failsdue to a defect in materials or workmanship. From the date ofthe During this limited one-year warranty, GEwill also provide,free of charge, all labor and related

original purchase serviceto replace the defective part.

Second through

Tenth Vear

From the date ofthe original purchase

What Is Not Covered:

• Service trips to your home to teach you how to use the product.

• Improper installation, delivery or maintenance.

• Failure of the product if it isabused, misused, altered, used commercially or used for other than the intended

purpose.

• Use of this product where water is microbiologically unsafe or of unknown quality, without adequate

disinfection before or after the system.

• Replacementof housefuses or resetting of circuit breakers.

• Damage to the product caused by accident, lightning, fire, flood or acts of God.

• Incidental or consequential damage caused by possible defects with this appliance, its installation or repair.

• Product not accessible to provide required service in a safe manner. Attic installation must have flooring and

accessible stairs.

• If product removed from original installation location.

Any part ofthe HybridWater Heater which fails due to a defect in materials or workmanship.

Duringthis limited ten-year parts warranty, labor and related service to replace the

defective part are not included.

• Damages, malfunctions or failure caused by the use of repair service not approved by GE.

• Damages, malfunctions or failure caused by the use of unapproved parts or components.

• Damages, malfunctions or failure caused by operating the heat pump water heater with the anode rod

removed.

• Damages, malfunctions or failure resulting from operating the heat pump with an empty or partially

empty tank.

• Damages, malfunctions or failure caused by subjecting the tank to pressure greater than those shown onthe

rating label.

• Damages, malfunctions or failure caused by operating the heat pump water heater with electrical voltage

outside the voltage range listed on the rating label.

• Water heater failure due to the water heater being operated in acorrosive atmosphere.

Staple your receipt here.

Proof of the original purchase

date is needed to obtain

service under the warranty.

EXCLUSION OF IMPLIED WARRANTIES--Your sole and exclusive remedy is product repair as provided in

this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

Thiswarranty isextended to the original purchaserand any succeeding owner for products purchased for home usewithin the USA.Ifthe product islocated inan areawhere serviceby aGEAuthorized Serviceris notavailable, you may be responsiblefor a trip charge or you may be required tobring the product to an AuthorizedGE Service locationfor service.InAlaska,the warranty excludesthe costof shippingor servicecalls toyour home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

For product purchased outside of the US, contact your dealer for Warranty and Service information.

Warrantor for Products Purchased in the United States: General Electric Company, Louisville, KY40225.

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