GE GE40S08BAM, GE40L08BSM, GE40L08BAM, GE30S08BAM, GE30S10BAM User Manual

...

SAFETY INFORMATION .........3

OWNER’S MANUAL

OPERATING INSTRUCTIONS ....6

CARE AND CLEANING ...........9

INSTALLATION

INSTRUCTIONS ..................13

TROUBLESHOOTING TIPS ......14

REPLACEMENT PARTS .........15

WIRING DIAGRAM ...............16

LIMITED WARRANTY ...........17

CONSUMER SUPPORT ..........18

Electric Residential

GE Branded Thermostat Control Models with Top or Side Water Connections

FRANÇAIS

Pour une version français de

ce manuel d’utilisation, veuillez

visiter notre site web à l’adresse

GEAppliances.com.

ESPAÑOL

Para consultar una version en

español de este manual de

instrucciones, visite nuestro sitio de

internet GEAppliances.com.

Write the model and serial numbers here:

Model # _________________

Serial # _________________

You can find them on the rating label on the front side of your water heater.

WATER HEATERS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

See http://info.nsf.org/Certified/Lead_ Content/ for specific model listing

49-50336 Rev 0 05-19 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the packing material.

2 49-50336 Rev. 0

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

Be sure to read and understand the entire Owner’ s Manual before attempting to install or operate this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should you have problems understanding the instructions in this manual, or have any questions, STOP and get help from a qualified service technician or the local electric utility.

SAFETY INFORMATION

WARNING

Risk of Fire - DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Keep rags and other combustibles away.

WARNING

If the water heater has been subjected to flood, fire, or physical damage, turn off power and water to the water heater.

Do not operate the water heater again until it has been thoroughly checked by qualified service personnel.

Safety Precautions

A. Do turn off power to water heater if it has been subjected to overheating, fire, flood or physical damage. B. Do Not turn on water heater unless it is filled with water. C. Do Not turn on water heater if cold water supply shut-off valve is closed. NOTE: Flammable vapors may be drawn by air currents from surrounding areas to the water heater. D. If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning

section, it is recommended that a qualified person or serviceman perform the work.

CAUTION

Risk of Fire - Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the time it is open.

FOR INSTALLATIONS IN THE STATE OF CALIFORNIA

California Law requires that residential water heaters must be braced, anchored or strapped to resist falling or horizontal displacement due to earthquake motions. For residential water heaters up to 52 gallon (236.4 L) capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814 or you may call 916.324.5315 or ask a water heater dealer.

Applicable local codes shall always govern installation. For residential water heaters of a capacity greater than 52 gallons (236.4 L) consult the local building jurisdiction for acceptable bracing procedures.

READ AND SAVE THESE INSTRUCTIONS

49-50336 Rev. 0 3

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WATER TEMPERATURE ADJUSTMENT

SAFETY INFORMATION

Water temperature over 125°F can cause severe burns instantly or death from scalds.

Temperature control settings usually approximate tap water temperature. However, factors could cause water temperature to reach 160°F regardless of the control settings.

Children, disabled and elderly are at highest risk of being scalded.

See instruction manual before setting temperature at water heater.

Feel water before bathing or showering.

Temperature limiting valves are available; see manual.

Safety, energy conservation, and hot water capacity are factors to be considered when selecting the water temperature setting of the water heater. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured to the left. This label is also located on the water heater near the top of the tank.

Time/Temperature Relationship in Scalds

Temperature Time to Produce a Serious Burn

120°F (49°C) More than 5 minutes 125°F (52°C) 1-1/2 to 2 minutes 130°F (54°C) About 30 seconds 135°F (57°C) About 10 seconds 140°F (60°C) Less than 5 seconds 145°F (63°C) Less than 3 seconds 150°F (66°C) About 1-1/2 seconds 155°F (68°C) About 1 second

Table courtesy of Shriners Burn Institute

The chart shown above may be used as a guide in determining the proper water temperature for your home.

DANGER

There is a Hot Water SCALD Potential if the water temperature thermostat is set too high. Households with small children, disabled or elderly persons may require a 120°F (49°C) or lower thermostat setting to prevent contact with “HOT” water.

Thermostat has been set at the factory to 120°F (49°C) to reduce the risk of scald injury. This is the recommended starting temperature setting, but it can be adjusted to any temperature between 90°F and 150°F (32°C and 66°C).

Water Temperature Setting

The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat(s) located behind the jacket access panel(s). Dual element heaters have 2 thermostats.

The illustration shows the temperature adjustment dial used for setting the water temperature.

Refer to the Operating Instructions in this manual for detailed instructions in

Reset button

Thermostat dial pointer

how to adjust the thermostat(s).

DANGER

the Potential for Hot Water SCALDS.

Hotter water increases

Thermostat protective cover

125°F

TURN OFF

POWER

BEFORE

SERVICING

90°F150°F

READ AND SAVE THESE INSTRUCTIONS

4 49-50336 Rev. 0

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

SAFETY CONTROLS

SAFETY INFORMATION

The water heater is equipped with a combination thermostat and high limit Energy-Cut-Off control (ECO) that is located above the heating element in contact with the tank surface. If for any reason the water temperature becomes excessively high, the high limit control (ECO) breaks the power circuit to the heating element. Once the control opens, it must be reset manually. Resetting of the high limit control should be done by a qualified service technician.

CAUTION

condition must be investigated by a qualified service technician and corrective action must be taken before placing the water heater in service again.

The cause of the high temperature

To reset the temperature-limiting control:

1. Turn off the power to the water heater.

2. Remove the jacket access panel(s) and insulation.

The thermostat protective cover should not be

removed.

3. Press the red RESET button.

4. Replace the insulation and jacket access panel(s)

before turning on the power to the water heater.

5. Ensure water heater is operating properly after

resetting the ECO.

READ AND SAVE THESE INSTRUCTIONS

49-50336 Rev. 0 5

Operating Instructions

Water Heater Capacity and Increasing Temperature Setpoint:

The water heater temperature setting strongly impacts the amount of usable hot water available for showers and baths.

• Safety regulations require a factory setting no greater than 125°F (52°C) for all new water heaters. Therefore, if your old water heater was set to a hotter temperature than your new water heater with a factory set setpoint of 120°F (49°C), the new water heater may seem to provide lower capacity than your old water heater. This can be corrected by increasing the temperature setpoint.

• If more hot water capacity is desired, increasing the temperature from 120°F to 135°F (49°C to 57°C) will enable the same tank of hot water to last about 25% longer because less hot water is mixed in at the shower or faucet.

• Increasing the water temperature setpoint may

OPERATING INSTRUCTIONS

improve the cleaning performance of dishwashers and washing machines.

• The user can adjust the temperature setting to meet their needs. Always read and understand the safety instructions contained in the owner’s manual before adjusting the temperature setpoint.

If adjustment is necessary...

1. Turn off the power to the water heater.

2. Remove the jacket access panel(s) and insulation

exposing the thermostat(s). The thermostat protective cover(s) should not be removed.

3. Using a small screwdriver, set the thermostat(s) dial

pointer(s) to the desired temperature. Adjust the upper and lower thermostats to the same temperature to maximize hot water availability.

4. Replace the insulation and jacket access panel(s).

Turn on the power to the water heater.

Mixing Valves

• Mixing valves for reducing point-of-use water temperature by mixing hot and cold water in branch water lines are commercially available. Contact a licensed plumber or the local plumbing authority for further information.

Extended Shutdown Periods

If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off and the water heater drained to conserve energy and prevent a buildup of dangerous hydrogen gas. This unit has no power button, power can only be shut off at the circuit breaker or disconnect switch.

The water heater and piping should be drained if they might be subjected to freezing temperatures.

After a long shutdown period, the water heater’s operation and controls should be checked by qualified service personnel. Make certain the water heater is completely filled again before placing it in operation.

NOTE: Refer to the Hydrogen Gas Caution in the Operating Instructions (see page 3).

Reset button

Thermostat dial pointer

Thermostat protective cover

125°F

TURN OFF

POWER

BEFORE

SERVICING

90°F150°F

6 49-50336 Rev. 0

Care and Cleaning

Exterior Surfaces

Hand wash with damp cloth, using only warm water. Wipe dry using a dry, clean cloth.

CARE AND CLEANING

Routine Preventive Maintenance

DANGER

operating the relief valve, make certain no one will be exposed to the danger of coming in contact with the hot water released by the valve. The water may be hot enough to create a scald hazard. The water should be released into a suitable drain to prevent injury or property damage.

NOTE: If the temperature and pressure-relief valve on the hot water heater discharges periodically, this may be due to thermal expansion in a closed water system. Contact the water supplier or your plumbing contractor on how to correct this. Do not plug the relief valve outlet.

Properly maintained, your water heater will provide years of dependable trouble-free service. It is suggested that the following annual preventive maintenance program be established.

1. Inspect Temperature & Pressure Relief Valve.

2. Inspect heating elements, ECO, and wiring to each.

3. Drain and Flush the water heater tank.

4. Anode rod must be removed and inspected.

Risk of Scald - Before manually

Temperature and Pressure-Relief Valve:

Once a year, it is recommended to lift and release the lever handle on the temperature and pressure-relief valve, located on the front-right side of the water heater, to make certain the valve operates freely. Allow several gallons to flush through the discharge line to an open drain.

Draining and Flushing the Water Heater

CAUTION

the water heater before draining water.

DANGER

operating the relief valve, make certain no one will be exposed to the hot water released by the valve. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage.

A water heater’s tank can act as a settling basin for solids suspended in the water. It is therefore not uncommon for hard water deposits to accumulate in the bottom of the tank. To clean the tank of these deposits, it is recommended to drain and flush the water heater tank once a year. To drain the water heater, follow these steps:

1. Turn off power to the unit. The electric heating elements will become damaged if operated without water.

2. Attach a garden hose to the drain valve located at the bottom of the unit and direct that hose to a drain.

3. Turn off the cold water supply.

4. Admit air to the tank by opening a hot water faucet or lifting the handle on the relief valve.

5. Open the drain valve.

Use a flat blade screwdriver to turn brass drain valve or an adjustable open-end wrench to turn black stem on plastic drain valve.

Risk of Shock - Shut off power to

Risk of Scald - Before manually

Straight Brass Drain Valve

Heating Elements and ECO:

Once a year, it is recommended to inspect the heating elements, ECO, and wiring to each. Inspection should be completed by service personnel qualified in electrical appliance repair.

Most electrical appliances, even when new, make some sound when in operation. If the hissing or singing sound level increases excessively, the electric heating element may require cleaning. Contact a qualified installer or plumber for inspection.

49-50336 Rev. 0 7

Flushing the Tank:

1. Follow steps above to drain the water heater.

2. Once the water heater is empty, with the drain valve open and garden hose attached to the drain valve, turn on the cold water supply.

3. Allow several gallons to flush through the drain valve and hose to an open drain.

4. Turn off the water supply and allow any water remaining in the tank to drain.

5. Repeat steps 3 and 4 until water runs clear.

6. Close the drain valve and fill the tank before returning power to the unit. The tank is full when water runs out of a nearby open hot water faucet.

Flushing should be done with an empty tank to promote additional removal of sediment.

NOTE: See page 11 for product schematic.

Care and Cleaning

Routine Preventative Maintenance Anode Rod

Anode rods are designed and installed to protect and extend the life of residential water storage tanks.

The anode rod must be removed from the water heater’s tank and inspected annually, and replaced when more than 6” (15.2 cm) of core wire is exposed at either end of the rod.* NOTE: Artificially softened water will cause the anode rod to consume more rapidly.

Due to shock hazard and to prevent accidental water leaks, this inspection should be done by a qualified servicer or plumber, and requires that the electric power and cold water supply be turned off before servicing the

CARE AND CLEANING

anode rod. NOTICE: Do not remove the anode rod from the water

heater’s tank except for inspection and/or replacement, as operation with the anode rod removed will shorten the life of the glass-lined tank and will void warranty coverage.

Some areas have water conditions that may cause an odor to develop in the water heater. Special alloy replacement rods are available to address the condition.

*NOTE: Failure to replace the anode rod when consumed voids the warranty for the tank. Warranty coverage for all other components remains intact, and is unaffected by this maintenance requirement. The replacement anode rod, and the inspection for consumption are not covered by warranty.

8 49-50336 Rev. 0

Anode Rod Maintenance and Service

CARE AND CLEANING

CAUTION - IMPORTANT SAFETY NOTICE

This information is intended for use by individuals possessing adequate background of electrical, electronic and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.

Tools needed:

• Flat Head Screwdriver

• Socket/Torque Wrench

• 1 1/16” Socket

• Pipe Joint Compound or Pipe Thread Sealant Tape

• Anode Rod, if needed

* See page 18 for part ordering instructions

To service the Anode Rod:

1. Disconnect power, shut off the water supply, drain the water lines of the home. Drain one or two gallons from the water heater through the lower drain valve.

2. Remove anode cap and foam insulation in hole with flat head screwdriver to expose anode fitting as shown in Illustration A.

3. Using a 1

out to inspect as shown in Illustration B.

/16” socket, unscrew the anode rod, then lift

Replace Anode Rod if more than 6” of core wire is exposed.

Illustration B

4. Inspect and replace if necessary.

5. To install the anode rod, seal the threads with pipe joint compound or pipe thread sealant tape, thread into the port and using the torque wrench tighten to 50 ± 5 ft-lbs of torque.

6. Turn water supply on, open a tap to remove any air in plumbing system, inspect for leaks, then replace anode cap and turn the power on.

Illustration A

49-50336 Rev. 0 9

Installation Instructions

The location chosen for the water heater must take into consideration the following:

LOCAL INSTALLATION REGULATIONS

This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. It is available from some local libraries or can be purchased from the National Fire Prevention Association, Batterymarch park, Quincy, MA 02169 as booklet ANSI/NFPA 70.

POWER REQUIREMENTS

Check the markings on the rating plate of the water heater to be certain the power supply corresponds to the water heater requirements. NOTE: 208V installations may experience lower performance.

INSTALLATION INSTRUCTIONS

LOCATION

The water heater and water lines should be protected from freezing temperatures and high-corrosive atmospheres. Do not install the water heater in outdoor, unprotected areas.

Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand. Long uninsulated hot water lines can waste energy and water. Unit must be installed in a level location. If required, add shims under base of unit to level for proper operation.

NOTE: This unit is designed for any common indoor installation.

Servicing the water heater requires proper installation such that front panels can be removed to permit inspection and servicing. Reference installation instructions found in this manual.

Moving the water heater or other appliances to provide service to the water heater is not covered under warranty.

CAUTION

The water heater should not be located in an area where leakage of the tank or connections will result in damage to the area adjacent to it or to lower floors of the structure. Where such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater.

Risk of Property Damage -

LOCATION (Cont). Required clearances:

There must be sufficient clearance between any object and the top, rear and sides of the water heater in the event service is needed. The controls and drain at front of unit must have clear access for operation and service. Installations that require minimal clearance on the sides or rear of the water heater for earthquake straps are also acceptable.

In these cases, additional clearance should be provided on the opposite side of the unit to allow for service access.

CATCH PAN INSTALLATION

(If required)

Relief Valve Drain Line

Catch Pan

Catch Pan Drain (piped to suitable drain)

NOTE: Auxiliary catch pan MUST conform to local codes. Catch Pan Kits are available from the store where the water heater was purchased, a builder store or any water heater distributor. The catch pan should be 2” (5.1 cm) minimum larger than the Water Heater base diameter. To prevent corrosion and improve Drain Valve access it is recommended that the water heater be placed on spacers inside the catch pan.

THERMAL EXPANSION

If a check valve is present on the inlet water line, it will create a “closed system.” Heating water in a closed system creates an increase in pressure within the water system because the pressure is not able to dissipate in the main supply line. Referred to as “thermal expansion”, the rapid pressure increase can cause the relief valve to operate (releasing water) during each heating cycle, potentially causing premature failure to the valve or even the water heater. The suggested method of controlling thermal expansion is to install an expansion tank in the cold water line between the water heater and the check valve as shown in the following illustrations. Contact your installing contractor, water supplier, or plumbing inspector for additional information.

10 49-50336 Rev. 0

Installation Instructions

WATER SUPPLY CONNECTIONS

Refer to the illustration below for recommended installation. The HOT and COLD water connections are clearly marked and are ¾” NPT on all models. When connecting to the inlet/outlet ports, the use of ¾” female NPT tapered thread fittings with use of thread sealant is recommended. The installation of unions is recommended on the hot and cold water connections so that the water heater may be easily disconnected for servicing if necessary. Piping should be routed to allow anode rod removal.

NOTE: Install a shut-off valve in the cold water line near the water heater. This will enable easier service or maintenance of the unit later.

IMPORTANT: Do not apply heat to the HOT or COLD water connections. If sweat connections are used, sweat tubing to adapter before fitting the adapter to the cold water connections on heater. Any heat applied to the hot or cold water connection will permanently damage the internal plastic lining in these ports.

Install a vacuum relief valve and/or anti-siphon device when required by local jurisdictions.

TYPICAL TOP CONNECT INSTALLATION

Conduit to Electrical Junction Box (use only copper conductors)

Hot water outlet to fixtures

Unions

Shut-off valve

Thermal expansion tank (Install per manuf. instructions), if required

To cold water supply

TYPICAL SIDE CONNECT INSTALLATION (Otherwise same as Top Connect Installation)

Conduit to Electrical Junction Box (use only copper conductors)

Hot water outlet to fixtures

To cold water supply

Shut-off valve

(Model appearance may vary)

Unions

Temperature & Pressure Relief Valve

Drain valve

Relief Valve discharge within 6” of floor and no closer than 2 times the pipe diameter per local code

HOT AND COLD PIPE INSULATION INSTALLATION (if supplied with product)

For increased energy efficiency, some water heaters have been supplied with two 24” sections of pipe insulation.

Typical vertical

piping arrangement

Typical horizontal

piping arrangement

INSTALLATION INSTRUCTIONS

Temperature & Pressure Relief Valve

Typical side piping

arrangement

Drain valve

Relief Valve discharge within 6” of floor and no

(Model appearance may vary)

49-50336 Rev. 0 11

closer than 2 times the pipe diameter per local code

Please install the insulation, according to the illustrations above, that best meets your requirements.

Installation Instructions

RELIEF VALVE

WARNING

pressure rating of the relief valve must not exceed 150 PSI (1.03 MPa), the maximum working pressure of the water heater as marked on the rating plate.

A new combination temperature and pressure-relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must remain installed in the opening provided and marked for this purpose on the water heater. No valve of any type should be installed between the relief valve and the tank. Local codes shall govern the installation of relief valves.

The BTUH rating of the relief valve must not be less than the input rating of the water heater as indicated on the rating label located on the front of the heater (1 watt=3.412 BTUH).

Connect the outlet of the relief valve to a suitable open drain so that the discharge water cannot contact

INSTALLATION INSTRUCTIONS

live electrical parts or persons and to eliminate potential water damage.

Piping used should be of a type approved for hot water distribution. The discharge line must be no smaller than the outlet of the valve and must pitch downward from the valve to allow complete drainage (by gravity) of the relief valve and discharge line. The end of the discharge line should not be threaded or concealed and should be protected from freezing. No valve of any type, restriction or reducer coupling should be installed in the discharge line.

Risk of Unit Damage - The

Relief Valve Insulation

CAUTION

To reduce the risk of excessive pressures and temperatures in this water heater, install temperature and pressure protective equipment required by local codes and no less than a combination temperature and pressure relief valve certified by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22. This valve must be marked with a maximum set pressure not to exceed the marked maximum working pressure of the water heater. Install the valve into an opening provided and marked for this purpose in the water heater, and orient it or provide tubing so that any discharge from the valve exits only within 6 inches above, or at any distance below, the structural floor, and does not contact any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances.

TO FILL THE WATER HEATER

WARNING

tank must be full of water before heater is turned on. The water heater warranty does not cover damage or failure resulting from operation with an empty or partially empty tank.

Make certain the drain valve is completely closed. Open the shut-off valve in the cold water supply line. Open each hot water faucet slowly to allow the air to

vent from the water heater and piping. A steady flow of water from the hot water faucet(s)

indicates a full water heater. Condensation can form on the tank and fittings when

it is first filled with water. Condensation may also occur with a heavy water draw and very cold inlet water temperature.

This condition is not unusual and will disappear once water is heated. If condition persists, examine fittings for potential leaks and repair, as required.

Risk of Unit Damage - The

NOTICE

Do not mis-wire electrical connections. 240VAC or 208VAC must be applied across L1 and L2 wires as shown in ‘Water heater junction box’ illustration.

If a 4-conductor wire is supplied to the water heater, cap the neutral, and connect the remaining wires as illustrated.

12 49-50336 Rev. 0

Installation Instructions

INSTALLATION INSTRUCTIONS

ELECTRICAL CONNECTIONS

A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting means must be provided by a qualified electrician.

All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70.

The water heater is completely wired to the junction box at the top of the water heater. An opening for 1/2” electrical fitting is provided for field wiring connections.

The voltage requirements and wattage load for the water heater are specified on the rating label on the front of the water heater.

The branch circuit wiring should include either:

1. Metallic conduit or metallic sheathed cable approved for use as a grounding conductor and installed with fittings approved for the purpose.

2. Nonmetallic sheathed cable, metallic conduit or metallic sheathed cable not approved for use as a ground conductor shall include a separate conductor for grounding. It should be attached to the ground terminals of the water heater and the electrical distribution box.

To connect power to the water heater:

1. Turn the power off.

2. Remove the screw/screws holding the junction box

top cover.

3. Install L1 to L1, L2 to L2 and ground wire onto the

fixed junction box cover, per illustration below.

4. Reconnect all screws attaching the junction box

covers.

Junction Box Cover

Water Heater Junction Box

WARNING

Proper ground connection is essential. The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Nonmetallic piping, dielectric unions, flexible connectors, etc., can cause the water heater to be electrically isolated. Do not disconnect factory ground.

The manufacturer’s warranty does not cover any damage or defect caused by installation, attachment or use of any type of energy-saving or other unapproved devices (other than those authorized by the manufacturer) into, onto or in conjunction with the water heater. The use of unauthorized energy-saving devices may shorten the life of the water heater and may endanger life and property.

The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices.

If local codes require external application of insulation blanket kits, the manufacturer’s instructions included with the kit must be carefully followed.

Application of any external insulation, blankets or water pipe insulation to this water heater will require careful attention to the following:

• Do not cover the temperature and pressure-relief

valve.

• Do not cover access panels to the heating elements.

• Do not cover the electrical junction box of the water

heater.

• Do not cover the operating or warning labels

attached to the water heater or attempt to relocate them on the exterior of the insulation blanket.

NOTE: This guide recommends minimum branch circuit sizing based on the National Electric Code. Refer to wiring diagrams in this manual for field wiring connections.

House Ground (Green)

L1 (Black)

Factory Ground

WARNING

Risk of fire or electrical shock. Ensure both junction box covers and ground screws are securely fastened for proper grounding.

NOTE: Install electric connections according to local

codes or latest edition of National Electrical Code

L2 (Red)

Junction Box Cover

BRANCH CIRCUIT SIZING GUIDE

Total

Water

Heater

Wattage

@240V 208-240V 208-240V

3,000 20 12 4,000 25 10 4,500 25 10 5,000 30 10

5,500 30 10

6,000 35 8 8,000 45 8

9,000 50 8 10,000 – – 11,000 – – 12,000 – –

Recommended Over-

Current Protection

(fuse or circuit breaker

amperage rating)

Copper Wire Size AWG

Basedon N.E.C. Table

310-16 (167°F/75°C.)

ANSI/NFPA 70.

49-50336 Rev. 0 13

Troubleshooting

Before you call for service....

Save time and money! Review the chart below first and you may not need to call for service.

CAUTION

For your safety, DO NOT attempt repair of electrical wiring, controls, heating elements or other

safety devices. Refer repairs to qualified service personnel.

Problem Possible Causes What To do OPERATION AND PERFORMANCE

Not enough or no hot water

TROUBLESHOOTING

Water is too hot Water temperature is set

Water temperature may be set too low

Cold water inlet temperature may be colder during the winter

• See the Water Temperature Adjustment and Water Heater Capacity sections. (Pages 4 and 6)

• This is normal. The colder inlet water takes longer to heat.

• Consider increasing the set temperature as described in the Water Temperature Adjustment section.

months Leaking or open hot

• Make sure all faucets are closed.

water faucets Long runs of exposed

• Insulate piping.

pipe, or hot water piping on outside wall

Dip tube damaged • Contact your local installer, plumbing contractor, or

previously agreed upon service agency.

A fuse is blown, circuit breaker tripped, or

• Replace fuse or reset circuit breaker.

• Contact the local electric utility.

electric service to your home may be interrupted

Inadequate wiring • See the Installation Instructions. Manual reset high limit

• See the Safety Controls section, see page 5.

(ECO) Water Connections to

• Correct piping connections.

unit reversed Recirculating System

Interference (if installed)

• Check flow rate is not set too high.

• Insulate piping

• See the Water Temperature Adjustment section.

too high Thermostat has failed • Contact your local installer, plumbing contractor, or

previously agreed upon service agency.

OTHER

Rumbling noise Water conditions in your

Water dripping down the outside of the heater

Relief valve producing popping sound or draining

Hot water has a rotten egg or sulfur smell

home caused a buildup of scale or mineral deposits on the heating elements

Hot/Cold water connections or other parts have loosened

Pressure buildup caused by thermal expansion to a closed system

Certain water supplies with high sulfate content will react with the anode rod that is present in all water heaters for corrosion protection of the tank

• Remove and clean the heating elements. This should only be done by a qualified service person or plumbing contractor.

•

Tighten the loose connections. This should only be done by a

qualified service person or plumbing contractor.

• This is an unacceptable condition and must be corrected. See Thermal Expansion section on page 12. Do not plug the relief valve outlet. Contact a plumbing contractor to correct this.

• The odor can be reduced or eliminated in most water heaters by replacing the anode rod with less-active material rod. In some cases, an added step of chlorinating the water heater and all hot water lines may be necessary, contact your local water professional or plumber for options and instructions. Go to GEAppliances.com/waterheater for information on purchasing this replacement anode rod. A qualified servicer or plumber should do this replacement. Use of a non-GE Appliances approved anode rod, or operating the water heater without a GE Appliances approved anode rod will VOID the warranty.

• In certain cases, increasing the tank temperature to 140°F (60°C) can reduce this odor issue. Reference the Water Temperature Adjustment section of the Important Safety Information of this manual for procedure and dangers of scalding water. Installation of temperature limiting valves can be used to reduce risk of scalding.

14 49-50336 Rev. 0

Replacement Parts

For standard thermostat control models with double elements.

Instructions for Placing a Parts Order

To place orders using a Visa/MasterCard or Discover contact GEApplianceparts.com.

All parts orders should include:

1. The model and serial number of the water heater from the rating plate.

2. Specify voltage and wattage as marked on the rating plate.

3. Part description (as noted below) and number of parts desired.

REPLACEMENT PARTS

WATER INLET/OUTLET PIPE & HEAT TRAP

CAUTION

For your safety, DO NOT attempt repair

of electrical wiring, thermostat(s), heating elements or other operating controls. Refer repairs to qualified service personnel.

JUNCTION BOX COVERS

CLIP SPRING THERMOSTAT

HEATING ELEMENT & GASKET

LOWER THERMOSTAT

BARRIER DIELECTRIC UPPER

BARRIER DIELECTRIC LOWER

DRAIN VALVE

INSULATION LARGE

& SCREWS

BADGE

UPPER THERMOSTAT

ANODE ROD

DIP TUBE & GASKET

INSULATION T&P VALVE

T&P VALVE

COVER ELEMENT LARGE

COVER ELEMENT SMALL

& SCREWS

HEATING ELEMENT & GASKET

CLIP SPRING

INSULATION SMALL

Appearance may vary by model.

49-50336 Rev. 0 15

Wiring Diagram

123

WIRING DIAGRAM

UPPER HEATING ELEMENT

YELLOW

TO CLIP SPING THERMOSTAT

1 2

LOWER HEATING ELEMENT

YELLOW

BLACK

RED

HIGH TEMP LIMIT SWITCH & UPPER THERMOSTAT

BLUE

BLACK

LOWER THERMOSTAT

JUNCTION BOX

Wire Connectors

BLUE

GREEN

Factory Ground

JUNCTION BOX COVER (FIXED)

House Ground

BRANCH CIRCUIT TO ELECTRICAL DISTRIBUTION PANEL

TO CLIP SPING THERMOSTAT

GREEN

TO WRAPPER

16 49-50336 Rev. 0

GE Appliances Electric Water Heater Limited Warranty

All warranty service provided by our Authorized Servicer Network.

For The Period Of: We Will Replace:

One Year

From the date of the original purchase

Second through Eighth or Tenth Year

From the date of the original purchase

What Is Not Covered:

Any part of the Water Heater which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE Appliances will reimburse registered service providers, or will reimburse consumers for documented out of pocket costs for parts and/ or labor for professional service at a predetermined rate as found on the GE Appliances Website: GEAppliances.com/waterheater, unless service provided to replace defective parts is determined to be a result of improper installation or maintenance.

Any part of the Water Heater which fails due to a defect in materials or workmanship. During

this limited second through the end of the warranty period, labor and related service to replace the defective part are not included.

*Warranty is based on the 6th and 7th digit of model number located on rating plate (e.g.: GE50T08BAM has a part

warranty of 8 years).

LIMITED WARRANTY

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the product.

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altered, or used for other than the intended purpose.

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unsafe or of unknown quality, without adequate disinfection before or after the system.

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breakers.

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fire, flood or acts of God.

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possible defects with this appliance, its installation or repair.

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a safe manner. Attic installation must have flooring and accessible stairs.

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service access.

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EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

repair service not approved by GE Appliances.

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unapproved parts or components.

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the water heater with the anode rod removed.

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operating the water heater with an empty or partially empty tank.

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the tank to pressure greater than those shown on the rating label.

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the water heater with electrical voltage outside the voltage range listed on the rating label.

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operated in a corrosive atmosphere.

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private family use, labor will not be covered under warranty, and the parts warranty is reduced to 1 year from the date of purchase.

Staple your receipt here. Proof of the original purchase

date is needed to obtain service under the warranty.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by an installer, plumbing contractor, or previously agreed upon service agency is not available, you may be responsible for a trip charge to the service provider.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

For product purchased outside of the US, contact your dealer for Warranty and Service information.

Warrantor for Products Purchased in the United States:

GE Appliances, a Haier company

Louisville, KY 40225

49-50336 Rev. 0 17

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