GE PNE25NGLKBB, GNE25DSKSS, PNE21NGLKWW, GDE21DMKES, GDE21DSKSS OWNER’S MANUAL

...

Safety Instructions ............2, 3

Operating Instructions

Features ..........................4, 5

Controls ..........................6, 7

Dispenser ........................... 8

Water Filter .........................9

Shelves and Bins ...................10

Pa ns ............................... 11

Freezer ........................12, 13

Automatic Ice maker ...............14

Care and Cleaning ................ 15

Replacing the Lights ................16

Installation Instructions

Preparing to Install the

Re frigerator ........................17

Appliance Dimensions ..............18

Bottom Freezer

Installing the Refrigerator .......19-32

Installing the Water Line ........33-35

Troubleshooting Tips ......37, 38

Normal Operating Conditions .......36

Service - Truth or Myth .........39, 40

Consumer Support

Warranty ..........................41

MWF Water Filter Cartridge Limited

Warranty ........................43

Performance Data Sheet ...........42

Consumer Support ........Back Cover

Owner’s Manual and

Installation Instructions

GE, GE Profile and GE Café Models 21, 24 & 25 cuft

Write the model and serial numbers here:

Model # ____________________ Serial # ____________________

Find these numbers on a label on the left side, near the middle of the refrigerator compartment.

Refrigerators

238C5511P001 Pub No. 49-60758-1 03-16 GE

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

SAFETY

GE Appliances website

For more information on your refrigerator’s operation, visit www.GEAppliances.com or call

800.GECARES (800.432.2737). In Canada visit GEAppliances.ca or call 800.561.3344.

REFRIGERATOR SAFETY INFORMATION

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All

safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

DANGER

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION

IMPORTANT SAFETY INSTRUCTIONS

WARNING

 This refrigerator must be properly installed and located in

accordance with the Installation Instructions before it is used.

 Unplug the refrigerator before making repairs, replacing a

light bulb, or cleaning. Note: Power to the refrigerator cannot be disconnected by any setting on the control panel. Note: Repairs must be performed by a qualified service professional.

 Replace all parts and panels before operating.  Do not store or use gasoline or other flammable vapors and

liquids in the vicinity of this or any other appliance.

To reduce the risk of fire, explosion, electric shock, or injury when using your

refrigerator follow these basic safety precautions:

 Because of potential safety hazards under certain

conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

 To prevent suffocation and entrapment hazards to

children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.

 Do not allow children to climb, stand or hang on the door

handles or the shelves in the refrigerator. They could seriously injure themselves.

CAUTION

 Do not clean glass shelves or covers with warm water

when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.

 Keep fingers out of the “pinch point” areas; clearances

between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

 Do not refreeze frozen foods which have thawed

completely.

To reduce the risk of injury when using your refrigerator, follow these basic

safety precautions.

 Do not touch the cold surfaces in the freezer compartment

when hands are damp or wet, skin may stick to these extremely cold surfaces.

 In refrigerators with automatic icemakers, avoid contact

with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

 Use a sturdy glass when dispensing ice (on models with ice

dispenser

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

SAFETY (CONT.)

INSTALLATION

WARNING

Explosion Hazard.

Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire, explosion, or death.

CONNECTING ELECTRICITY

WARNING

Electrical Shock Hazard.

Plug into a grounded 3-prong outlet Do not remove the ground prong

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter.

The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

Do not use an adapter Failure to follow these instructions can result in death, fire, or electrical shock.

A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING

Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can result in child entrapment which can lead to death or brain damage.

IMPORTANT:

Suffocation and child entrapment hazard.

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

 Take off the fresh food and freezer doors.

 Leave the shelves in place so that children may

not easily climb inside.

Refrigerants

All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

About the features.

French Door Models

Space-saving ice maker (on some models)

Ice maker and bin are located on the door creating more usable storage space.

LED lighting

LED lights in the fresh food compartment are located at the top center and on the left and right sides of climate zone pans. LED lights are also located in the freezer; see pages 12 and 13.

Full-width drawer

A full-width drawer that can accommodate larger items is located at the bottom of the fresh food compartment.

QuickSpace™ shelf (on some models)

Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.

Removable/adjustable door bins

Can be moved up or down to accommodate your needs.

Climate zone drawers

Separate pans for produce storage.

Water filter

Accessible for easy replacement.

Single Door Models

Floating snack pan

Can be moved to different locations to best serve your needs.

LED lighting

LED light is located at the top of the fresh food compartment. LED lights are also located in the freezer; see pages 12 and 13.

Full-width shelves

Full-width shelves that can accommodate larger items.

Full-width gallon door bins

Nonadjustable full-width door bins that will hold gallon containers.

Climate zone pans

Separate bins for produce storage.

Water filter (on some models)

Accessible for easy replacement.

Adjustable door bins

Can be moved up or down to accommodate your needs.

Icemaker (on some models)

Icemaker is located in the freezer on some models. Icemaker Kit IM-4D or IM-5A are available for models that are icemaker-ready.

About the controls.

Figure A

Note: Do not block air outlet by placing food items

directly against it. Erratic temperatures may result.

GBE21, ABE21 Internal Control

Knob Position Temperature Guide

Refrigerator Freezer

Coldest 34°F (1.1°C) Coldest -6°F (-21.1°C) Colder 37°F (2.8°C) Colder 0°F (-17.8°C) Cold 44°F (6.7°C) Cold 6°F (-14.4°C)

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer

temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

GDE21, PDE21, GNE21, PNE21, GDE25, GNE25, PNE25, CNE25 Top Control

Figure B

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer

temperature is preset in the factory at 0°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.

Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh

food temperature is preset in the factory at 37°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.

Water Filter

Press and hold 3 seconds to reset the Water Filter.

Turbo Cool

To set the TurboCool™, press the Turbo Cool pad for 3

seconds. The display will show tc.

TurboCool™ rapidly cools the refrigerator compartment

in order to more quickly cool foods. Use TurboCool™ when adding a large amount of the food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature, or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.

Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh

food temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

NOTE: Power to the refrigerator cannot be disconnected by

any setting on the control panel.

NOTE: The refrigerator temperature cannot be

changed during TurboCool™. The freezer temperature is not affected during TurboCool. When opening the refrigerator door during TurboCool™, the fans will continue to run if they have cycled on.

Door Alarm

To set the alarm, press the Door Alarm pad. This alarm

will sound if either door is open for more than 2 minutes. The beeping stops when you close the door.

NOTE: To put the refrigerator control in the OFF position, simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be disconnected

by any setting on the control panel.

Figure C

GFE24, PFE24, CFE24 External Control

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer

temperature is preset in the factory at 0°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.

Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh

food temperature is preset in the factory at 37°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.

Water Filter

Press and hold 3 seconds to reset the Water Filter.

Turbo Cool

To set the TurboCool™, press the Alarm pad for 3

seconds. The display will show tc.

TurboCool™ rapidly cools the refrigerator compartment

NOTE: The refrigerator temperature cannot be

changed during TurboCool™. The freezer temperature is not affected during TurboCool. When opening the refrigerator door during TurboCool™, the fans will continue to run if they have cycled on.

Alarm

Press the Alarm pad to toggle the door alarm between

off and on. The alarm will sound if either door is left open for more than 2 minutes. The beeping stops when you close the door.

Lock

Press and hold the Lock pad for 3 seconds to lock out

ice and water dispenser and all other controls. Press and hold to unlock the controls.

LED dispenser Light

Press the Light pad to turn your dispenser light on and

off.

NOTE: To put the refrigerator control in the OFF position,

simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be

disconnected by any setting on the control panel.

NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.

About the dispenser. (on some models)

Water & Ice Dispenser

(See About the controls)

Dispenser Tray

Press the glass gently against the dispenser cradle. The spill shelf is not self-draining. To reduce water spotting, the

shelf should be cleaned regularly. If no water is dispensed when the refrigerator is first installed,

there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.

WARNING

 Never put fingers or any other object into ice crusher

discharge opening. Doing so can result in contacting the ice crushing blades and lead to serious injury or amputation

 Use a sturdy glass when dispensing ice. A delicate glass may

break and result in personal injury.

To remove Dispenser Tray



Pull Dispenser Tray out.

To reinstall Dispenser Tray



Push in until it is firmly in place.

Laceration Hazard

Door Ice Bin

1. Open left fresh food door.

2. Pull down latch to release bin door.

3. Using handhold, lift ice bucket up and out to clear locators in bottom of bin.

4. To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.

5. If bucket cannot be replaced, rotate the Ice Bucket Fork 1/4 turn clockwise.

Ice bucket fork

Latch

Ice bucket

Internal Water Dispenser

(on some models)

The water dispenser is located on the left wall inside the refrigerator compartment.

To dispense water:

1. Hold the glass against the recess.

2. Push the water dispenser button.

3. Hold the glass underneath the dispenser for 2–3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.

NOTE: To avoid water deposits, the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.

Important Facts About Your Dispensers



Do not add ice from trays or bags to the door ice maker

bucket. It may not crush or dispense.



Avoid overfilling glass with ice and use of narrow glasses.

Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute remove the ice bucket, poke it through with a wooden spoon.



Beverages and foods should not be quick-chilled in the

door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.



To keep dispensed ice from missing the glass, put the glass

close to, but not touching, the dispenser opening.



Some crushed ice may be dispensed even though you

selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.



After crushed ice is dispensed, some water may drip from the

chute.



Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.

About the GE Appliances® MWF water filter cartridge.

Water Filter Cartridge

The water filter cartridge is located in back upper right corner of the refrigerator compartment.

When to replace the filter on models with a replacement indicator light

There is a replacement indicator light for the water filter cartridge on the dispenser. A red light will start blinking to tell you that you need to replace the filter soon.

The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.

When to replace the filter on models without a replacement indicator light

The filter cartridge should be replaced every six months or earlier if the flow of water to the dispenser or icemaker decreases.

Removing the filter cartridge

If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

Installing the Filter Cartridge

1. Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.

2. Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.

3. Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about a 1/2 turn.

4. Run water from the dispenser for 1-1/2 gallons (about three minutes) to clear the system and prevent sputtering.

5. Press and hold the RESET WATER FILTER pad (on some models) on the dispenser for three seconds.

NOTE: A newly installed water filter cartridge may cause water to spurt from the dispenser.

Cartridge Holder

Filter Bypass Plug

You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.

NOTE: To reduce the risk associated with property damage due to water leakage, read and follow instructions before installation and use of this system. Installation and use MUST comply with all sate and local plumbing codes.

CAUTION

If air has been trapped in the system,

Filter Bypass Plug

SmartWater

the filter cartridge may be ejected as it is removed. Use caution when removing.

WARNING

To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated

capacity, or sooner if a noticeable reduction in flow rate occurs. For the maximum benefit of your filtration system, GE Appliances recommends the use of GE Appliances-branded filters

only. Using GE-branded filters in GE Appliances and Hotpoint® refrigerators provides optimal performance and reliability. GE Appliances filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. GE Appliances has not qualified non-GE-branded filters for use in GE Appliances and Hotpoint refrigerators and there is no assurance that non-GE-branded filters meet GE’s standards for quality, performance and reliability.

If you have questions, or to order additional filter cartridges, visit our website at www.gewaterfilters.com or call GE Appliances Parts and Accessories, 800.626.2002 (Canada 1.800.626.2002 or geappliances.ca/en/products/partsfilters-accessories or call 1.800.661.1616).

About the shelves and bins

Not all features are on all models.

Rearranging the Refrigerator Shelves

Shelves in the refrigerator compartment are adjustable.

To remove the shelves:

1. Remove all items from the shelf.

2. Tilt the shelf up at the front.

3. Lift the shelf up at the back and bring the shelf out.

Quick Space Shelf (on some models)

This shelf splits in half and slides under itself for storage of tall items on the shelf below.

This shelf can be removed and replaced or relocated.

To replace the shelves:

1. While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.

2. Lower the front of the shelf until the

bottom of the shelf locks into place.

NOTE: The back half of the Quick Space Shelf is not adjustable.

Adjustable Door Bins (on some models)

To remove: Lift the bin straight up; then pull out. To replace: Engage the bin in the molded supports on the door

and push down to lock in place.

Non-Adjustable Gallon Door Bins (on some models)

To remove: Lift the bin straight up; then pull out. To replace: Engage the bin in the molded supports on the door

and push down to lock in place.

About the pans.

Not all features are on all models.

Climate Zone Pans

Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

To remove pan:

Slide the pan out to the stop position, lift the pan up and past the stop position and pull forward.

Full -Width Pan (on some models)

To remove pan:

1. Pull the pan out to the stop position.

2. Lift the front of the drawer up and out.

To replace pan:

1. Place back of the drawer in first and rotate drawer front down to seat it on the slides.

2. Push the drawer in to the closed position.

How to Remove and Replace Drawer Divider

To remove:

1. Pull the drawer out to the stop position.

2. Slide pan divider to right to release it from pan.

To replace:

Reverse steps 1 and 2 to replace drawer divider.

Floating Snack Pan (on some models)

This pan can be moved to the most useful location for your family’s needs.

To remove, slide the pan out to the stop position, lift the pan up and past the stop position and lift it out.

About the freezer drawer. (on some models)

Not all features are on all models.

FREEZER BASKETS

1. An ice bucket in the top basket (on some models).

2. A top full-width basket.

3. A bottom full-width basket (with divider - in some models).

NOTE: Do not fill baskets higher than the rim of the basket. This may cause baskets to stick or jam when opening or closing.

Appearance and features may vary

Top Basket Removal

To remove the top full-width basket on freezer drawer models:

1. Pull the basket out to the stop location.

2. Lift basket up to release it from the slides.

When replacing the basket, make sure that the basket remains mounted on the side rails and over the slides of the bottom basket.

NOTE: Always be sure to fully close this basket.

Ice Bucket (on some models)

Top Basket

Bottom Basket

LED lights are located on both sides of the freezer

Bottom Basket Removal

To remove the bottom full-width basket on freezer drawer models:

1. Open the bottom freezer drawer until it stops.

2. Remove the top freezer basket.

3. The bottom freezer basket rests on the inside tabs on the drawer slides.

4. Lift the front of the basket and pull forward.

5. Release the pin from the slot to remove the basket.

When replacing the bottom full-width basket, tilt the basket back and lower it into the drawer. Rotate the basket to a horizontal position and press down. Make sure to place the pin back into the slot.

NOTE: Always be sure that the basket is seated on the bracket tabs before sliding the drawer back into the freezer.

About the freezer compartment. (on some models)

Not all features are on all models.

FREEZER SHELF AND BASKET

1. A full-width fixed wire shelf

2. A full-width sliding plastic basket NOTE: Do not fill baskets higher

than the rim. This may cause basket to stick or jam when opening or closing.

Basket Removal

To remove the full-width sliding basket on freezer door models:

1. Open the basket out to its full extension.

2. Lift up the front of the basket and pull straight out to remove. When replacing the basket, insert the plastic basket into the

lower liner rails and push back into place.

LED lights are located on both sides of the freezer

Fixed Shelf Removal

NOTE: The full-width wire shelf is not intended to slide. To remove for cleaning, push the shelf to one side while then

pull up on the opposite side and out to remove. To replace the full-width wire shelf, insert one side of the

shelf into the supports, pushing the shelf to that side until the opposite side will fit into its supports.

About the automatic ice maker.

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Ice maker (on some models)

The ice maker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.

If the refrigerator is operated before the water connection is made to the ice maker, set the power switch in the OFF position.

When the refrigerator has been connected to the water supply, set the power switch to the ON position.

The ice maker will fill with water when it cools to 15°F (–10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.

You may hear a buzzing sound each time the ice maker fills with water.

Throw away the first few batches of ice to allow the water line to clear.

WARNING

To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

Be sure nothing interferes with the sweep of the feeler arm. When the bin fills to the level of the feeler arm, the ice maker will

stop producing ice. It is normal for several cubes to be joined together.

If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.

NOTE: In homes with lower-than-average water pressure, you may hear the ice maker cycle multiple times when making one batch of ice.

Power Switch

Green Power Light

Ice maker

Feeler Arm

For Refrigerator Models with Ice Maker in the Door

Ice Bucket and Dispenser

• Open the ice box door on inside of the left door.

• Pull up and out on the ice bucket in the left hand door to

remove it from the compartment .

• To replace the ice bucket, set it on the guide brackets and

push until the ice bucket seats properly.

• If bucket cannot be replaced, rotate the ice bucket fork 1/4

turn clockwise.

• Ice maker can be turned on and off using this display (see

About the controls on pages 6 and 7.)

Ice bucket fork

For Refrigerator Models with Ice Maker in the Freezer Compartment

Some models come with an ice maker installed in the freezer compartment. For those models that come ice-maker ready, you can purchase Kit IM-4D or IM-5D, depending on your model. Visit our website at GEAppliances.com or call GE

Appliances Parts and Accessories, 800.626.2002 (in Canada visit geappliances.ca/en/products/parts-filters-accessories

or call 1.800.661.1616).

There is ice storage in the freezer compartment located on the left side of the upper basket. Pull the upper basket forward to remove the ice bucket.

Ice bucket

Latch

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