The enclosed materials are considered proprietary property of GE Water & Process Technologies. No assignments, either implied or expressed, of
intellectual property rights, data, know-how, trade secrets or licenses of use thereof are given. All information is provided exclusively for the addressee for
the purposes of evaluation and is not to be reproduced or divulged to other parties, nor used for manufacture or other means, or to authorize any of the
above, without the express written consent of GE Water & Process Technologies. The acceptance of this document will be construed as an acceptance of
the foregoing conditions. * Trademark of General Electric Company; may be registered in one or more countries.
1.1.5 Membrane Elements ................................................................................................................................................ 6
1.4 Economy (ECN) Model and Deluxe (DLX) Model Options .......................................................................... 11
1.4.1 ECN Model ................................................................................................................................................................... 11
1.4.2 DLX Model .................................................................................................................................................................. 12
1.5 Specifications for E-Series Machines ................................................................................................................. 13
1.5.1 Feed Water Specifications .................................................................................................................................. 13
2.3.1 ECN Electrical System ............................................................................................................................................ 17
2.3.2 DLX Electrical System ............................................................................................................................................ 18
3. PREPARATION AND START-UP................................................................................................................................ 19
3.1 Pretreatment for Water Purification .................................................................................................................. 19
LIST .................................................................................................................................................................. 42
Figure1. 1: Normal vs. Crossflow Filtration ............................................................................................................................... 6
Figure1. 2: Membrane Element with Interconnectors ............................................................................. ............................ 7
Figure1. 3: Cross-Sectional View of Membrane Element ................................................................................................... 7
Figure1. 4: Principle of Operation .................................................................................................................................................. 9
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Operations and Maintenance Manual
E4H Series Water Purification Machines
1. DESCRIPTION
Your E-Series reverse osmosis (RO) machine is a durable piece of equipment which, with proper
care, will last for many years. These instructions give operation and maintenance details vital
to the sustained performance of the machine. Please read this manual completely before
operating your machine.
1.1 Definitions
The operating definitions provided below will help you further understand yo
this manual.
1.1.1 Permeate Rate (Product Water Rate) [Qp]
The flow rate of
membrane
meters/hour (m
(25°C). Permeate rate will vary with temperature.
purif
ied water, which has passed through the membrane and out of the
element
, expressed in gal/min (gpm) or gal/hr (gph) or liter/min (lpm) or cubic
3
/h). Specified permeate rates are based on a feed water temperature of 77 °F
1.1.2 Concentrate Rate (Reject Rate) [Qc]
The flow rate of water containing rejected solids to drain in gpm or gph (lpm or m3/h).
1.1.3 Feed Rate [Qf ]
The flow rate of incoming water in gpm or gph (lpm or m3/h). Feed water rate equals permeate
rate plus concentrate rate.
ur
machine and
1.1.4 Reverse Osmosis (RO)
Reverse osmosis is the separation of one component of a solution from another component by
means of pressure exerted on a semipermeable membrane. In other words, reversing the
natural passage of a liquid from a concentrated solution to a more dilute solution by using
external pressure. Removal of ionic, organic, and suspended /dissolved impurities occurs
during the RO process. Unlike a filter, which separates by “normal” filtration, the membrane
element separates using a process called cross flow filtration. Feed water solution is
separated in to two streams, permeate and concentrate, and collected from both sides of the
membrane. A semipermeable RO membrane, under sufficient pressure, allows passage of
purified
water while rejecting and concentrating dissolved and suspended solids.
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Operations and Maintenance Manual
E4H Series Water Purification Machine
Figure1. 1: Normal vs. Crossflow Filtration
1.1.5 Membrane Elements
Membrane elements are the key to reverse osmosis. Interleaved layers of semipermeable
membrane, spacer and permeate carrier spiraled around a central permeate tube make up
element
the
the permeate carrier carries the purified water out of the membrane
Process Technologies manufactures a patented spiral wound membrane element with a
turbulent flow design. This membrane module collects the purified water within the central
tube, the permeate tube.
elements.
. The spacer allows for movement of the concentrate past the membrane, and
element
. GE Water &
The E4H RO machine utilizes between 9 and 24 membrane
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Operations and Maintenance Manual
E4H Series Water Purification Machine
Figure1. 2: Membrane Element with Interconnectors
Figure1. 3: Cross-Sectional View of Membrane Element
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Operations and Maintenance Manual
E4H Series Water Purification Machine
1.1.6 CIP
The abbreviation for clean-in-place.
1.1.7 Average Pressure [PAVG]
(
P
Primary
+ P
Final
)
2
1.1.8 Concentration
Concentration equals the Total Dissolved Solids (TDS) concentration of a solution expressed
as parts per million (ppm) or conductivity (microSiemens/cm).
= Feed Concentration
C
f
= Permeate Concentration
C
p
C
= Concentrate Concentration
c
C
= Average Concentration in Machine
avg
1.1.9 Salt (Ionic) Passage
The percent of dissolved salts passed through the membrane or 100% minus rejection.
1.1.10 Recovery
Permeate rate divided by feed rate, expressed as a percentage. For example, 33% recovery
means that for a given feed rate, 33% is produced as purified water (permeate).
1.1.11 Salt (Ionic) Rejection
The percent of dissolved salt rejected by the membrane, calculated from an average
concentration over the membrane.
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Operations and Maintenance Manual
E4H Series Water Purification Machine
An example of how to calculate salt rejection and recovery is given below.
Figure1. 4: Principle of Operation
Given the system case in the figure above:
CC
Average Concentration,
CC
Rejection
Passage
Recovery
C
C
Avg
Q
Q
C
Avg
p
237.5mg/L
p
100
f
pAvg
8.3mg/L
C
Avg
100
18gpm
24gpm
cf
2
237.5mg/L
375mg/L100mg/L
TDS 237.5mg/L
2
8.3mg/L237.5mg/L
%5.96100
%5.3100
%75100
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Operations and Maintenance Manual
E4H Series Water Purification Machine
1.2 Flow Description
The feed water passes through a replaceable 5-micron cartridge filter, which removes bulk
suspended solids. Filtered water then flows to the inlet control valve.
This solenoid-controlled diaphragm valve is wired to the on/off switch and opens when the
machine is turned on, allowing water to flow to the pump
off, the valve closes, preventing non-turbulent flow through the membrane elements, which
would lead to shortened membrane life.
The pump feeds water to the membrane housings arranged in parallel and serial
combinations. A throttling valve is included on the pump discharge for manual adjustment
of the pump pressure. The direction of water flow is indicated by an arrow on each housing.
Water is separated by the membrane within the membranes and leaves the housings in two
streams: permeate and concentrate.
Permeate from each membrane housing is collected in a common manifold. The permeate
then flows through a flow meter and to the outlet point of the machine.
inlet.
When the machine is turned
The concentrate leaves the last membrane housing and flows to the flow control center
(recycle/concentrate manifold). At this point, the recycle valve channels a predetermined
amount of concentrate into the pump inlet. Recycle increases recovery while maintaining
adequate cross-flow through the membranes. The other two ports of the flow control center
lead to the concentrate valve and final pressure gauge. The concentrate valve has three
functions: It controls the amount of concentrate flowing to the drain; it controls the pressure
within the machine; and it helps control the system recovery. A feed flush solenoid is added
to the flow control center with an additional tee. The concentrate then flows through a flow
meter and to the outlet point of the machine.
1.3 Machine Nomenclature
E-Series water purification machines are numbered in such a way as to indicate the
permeate flow you can expect from the machine and other specifications.
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Example: RO,E4H-21K-DLX, 460, 6, 50-75
• RO indicates the machine is a reverse osmosis machine.
• E4H indicates the machine series (E) and 4-inch housings/membrane elements
• H indicates horizontal membrane element housing configuration
• 21K indicates the rated permeate flow in thousands of gallons per day at 77°F (25°C),
i.e. 21K = 21,000 gallons per da
y
• DLX indicates the deluxe model and ECN indicates the economy model
• 460 indicates 460 VAC, 3-phase voltage to starter. Standard models offer 460 VAC, 60
Hz, 3-phase, 230 VAC, 60 Hz, 3-phase, and 380 VAC, 50 Hz, 3-phase.
• 6 indicates 60 Hz operation, (50 Hz operation is also available and is indicated b
place of the 6.
• 50-75 indicates a recovery range of 50 to 75%.
1.4 Economy (ECN) Model and Deluxe (DLX) Model Options
1.4.1 ECN Model
E-Series ECN model water purification machines have all the features necessary for safe,
continuous production of high purity water. This assumes good quality feed water, adequate
pretreatment and regular operator maintenance, each shift or dai
sy
stem.
• 50% to 75% recover
• Multi-stage centrifugal pump, SS construction (stainless steel castings with Noryl*
Stages)
• Base model electrical package includes NEMA-1 enclosure with a 110 VAC, 60 Hz or
220 VAC, 50 Hz single-phase control circuit; applies to all ECN models
y
y
a 5 in
ly
, to the operation of the
• Automatic inlet shutoff valve
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•Pre-filter housing and 5-micron cartridge filter
• Pre-filter, post-filter, primary and final pressure gauges
• Concentrate and permeate flow rotameters
• Pump throttling valve
• Digital conductivity monitor, panel-mounted, for permeate quality monitoring
• Feed flush System - programmable, automated high-velocity membrane flushing for
the longest membrane life; set at the factory and adjustable in the field
• Gauges, valves and rigid piping of stainless steel or plastic
• Fiberglass reinforced plastic (FRP) membrane housing, with Noryl end caps
• Stainless steel concentrate and recycle valves
• All components in contact with the purified water (permeate) are either FDAacceptable plastic (nylon, Noryl, polypropylene, PVC) or stainless steel materials.
• All high pressure fittings are 304 stainless steel.
• Alarms included: low inlet pressure and motor fault
1.4.2 DLX Model
The DLX package contains all of the above ECN standard features along with an AccuTrak®
RO solid state controller.
• Electrical package includes AccuTrak® RO controller
• Chemical dosing system for antiscalant or pH adjustment
• Clean-In-Place (CIP)
• Digital flow meter and conductivity sensor
• Analog pH sensor on inlet
sy
stem
• Alarms included: low inlet pressure, high permeate pressure, high/low inlet pH, high
temperature, high permeate conductivity, f ill-time exceeded, and motor fault
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1.5 Specifications for E-Series Machines
The machine flow specifications listed in Table 1.1 below are based on 77°F (25°C) and 2,000 ppm
NaCl.
Table 1. 1: Flow Specifications for E4H Machines, 50-75% Recovery
The feed water requirements stated in the following table must be met to ensure quality
permeate and extended membrane element life.
Temperatur
Inlet Pre
e
ssure
E4H-21K
15-5
(3.4-1.1)
30-20
(6.8-4.5)
E4H-27K
18.8 (4.3)
18.8-6.3
(4.3-1.4)
37.6-25.1
(8.5-5.7)
Table 1. 2: Feed Water Requirements
Typical: 50-85°F (10-29°C)
Maximum: 32-104°F (0-40°C)
Minimum 30 psig (2.1 bar)
Maximum 60 psig (4.1 bar)
E4H-38K
26.2 (5.9)30 (6.8)
26.2-8.7
(5.9-2.0)
52.4-34.9
(11.9-7.9)
E4H-43K
30-10
(6.8-2.3)
60-40
(13.6-9.1)
Chlorine (continuous feed)
Operating
p
H
Silt Density Index (SDI
0 ppm
For soft water (less than 1 grain per gallon (gpg) or 17 mg/L hardness),
acceptable pH is 4.0-11.0.
For unsoftened water contact factory with water analysis, acceptable pH
is 5.5-6.0.
For short term (cleaning) a pH range of 2-12 is acceptable.
)
Less than or equal to 3 to minimize membrane fouling and extend cleaning
intervals. Refer to ASTM standard D4189.
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1.5.2 Permeate Flow Rate
Stated in Table 1.1 above and on the machine serial number label (assumes no permeate
backpressure, 2000mg/L TDS maximum feed concentration, and rated temperature).
To estimate permeate output with backpressure, use the formula below:
Maximum permeate backpressure is 80 psig (5.5 bar).
re)Backpressu (Permeate-Pressure) (Operating
Label) on Flow (Permeate
Pressure) (Operating
1.5.3 Concentrate Flow Rate
Stated in Table 1.1 and factory set as stated on serial number label.
Multi-stage centrifugal; approximate primary operating pressure of 190 psig (13.1
bar) excluding line pressure.
1.5.6 RO Membrane Rejection
E4H reverse osmosis machines use GE fiberglass reinforced plastic (FRP) covered
AG4040F membrane elements. For ordering information refer to the attached Spare
Parts List. See Table 1.3 below for details.
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Table 1. 3: Membrane Element Specifications –
Outer Cover Materia
l
FRP
AG4040F
*
Typical Ionic Rejection (TDS)*
Nominal Permeate Flow Rate at 225 ps
i
Typical Feed Water Temperature Range
Maximum Temperature
pH Range
Chlorine Tolerance
Active Membrane Are
a
99.0 – 99.5%
2,200 gpd (8.
50 – 85°F (10-29.4C)
122°F (50C)
4.0 – 11.0
< 0.01 ppm
85 ft2 (7.9 m2)
3m3/day)
*Specification is based on a 2,000 mg/L NaCl solution at 225 psi (1,551 kPa) operating pressure, 77°F
(25°C), pH 7.5 and 15% recovery. Individual flux may vary +25%/-15%. Average salt rejection after a
minimum of 24 hours of continuous operation.
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2. INSTALLATION
2.1 Mounting
E4H Series machines are equipped with a stand-alone frame, which supports the machine. At
least 45 inches (114 cm) of space should be allowed on each end of the membrane element
housings for removal and loading of membrane elements. If 45 inches (114 cm) are not
available, the entire membrane element housing may need to be removed for membrane
element replacement.
Connect the concentrate line to the RO machine’s concentrate outlet. A vacuum breaker must
be installed at the highest point along the concentrate line. This provides an atmospheric
break upstream from where the flow enters the drainage system. For systems which include
multiple RO machines, install check valves along each machine’s concentrate line prior to
connecting the lines to a common manifold.
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2.2 Piping
The E4H comes with threaded NPT fittings. A CIP system is supplied with the DLX Model E4H.
Table2.1:
Connection Schedule
Mode
Inle
t
Permeat
Concentrat
CIP Drain (DLX only)
2.3 Electrical
The DLX and ECN E-Series models are supplied with a single-phase, 110 VAC 60 Hz or 220 VAC
50 Hz control circuit. Refer to your machine electrical single-line drawing for dedicated circuit
requirements.
The electrical system control circuit is separate from the motor voltage. Therefore, two supply
voltages are required for electrical wiring in the field, the control circuit voltage and a separate
three-phase motor voltage. All field wiring must comply with applicable local and national
electric codes.
l
e
e
E4H-16K
1.5-inch1.5-inch1.5-inch1.5-inch1.5-inch
1.0-inch1.0-inch1.0-inch1.0-inch1.0-inch
1.0-inch1.0-inch1.0-inch1.0-inch1.0-inch
1.5-inch1.5-inch1.5-inch1.5-inch1.5-inch
E4H-21K
E4H-27K
E4H-38K
E4H-43K
2.3.1 ECN Electrical System
• A panel mounted power on/off switch is provided on the electrical enclosure.
• Connect the control circuit power cord to 110 VAC, 60 Hz, or 220 VAC, 50 Hz, single
phase power.
• Connect the three-phase power in to the motor starter 3-pole contacts (230/460 VAC
or 380 VAC as appropriate). Ensure that the power supplied matches the motor voltage and
phase requirements. Check the tag (located on the motor starter) that indicates the factory
wiring. A separate, fused disconnect for the motor wiring is required with proper protection for
the HP and amp draw of the RO and CIP motors (provided by others). Please refer to singleline drawing for further detail.
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2.3.2 DLX Electrical System
•The DLX series E4H’s include the AccuTrak® RO solid state controller. The AccuTrak
includes a menu screen for selecting the operation mode of the RO. The RO must be in either
“Auto” or “Hand” position for the high pressure pump to start.
• Connect the control circuit power to 110 VAC, 60 Hz, or 220 VAC, 50 Hz, single phase
power.
• Connect the three-phase power in to the motor starter 3-pole contacts (230/460 VAC
or 380 VAC as appropriate). Ensure that the power supplied matches the motor voltage and
phase requirements. Check the tag (located on the motor starter) that indicates the factory
wiring. A separate, fused disconnect for the motor wiring is required with proper protection for
the HP and amp draw of the RO and CIP motors (provided by others). Please refer to singleline drawing for further detail.
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3. PREPARATION AND START-UP
3.1 Pretreatment for Water Purification
All systems will operate most efficiently on filtered water with a pH of less than 6.5 and a Silt
Density Index (SDI) of 3 or below. If the machine is operated on higher pH water, other forms of
pretreatment may be necessary. A water analysis prior to start-up of the machine is required.
To minimize the chances of calcium carbonate, calcium sulfate, or other salt precipitation on
the membrane, GE Water & Process Technologies strongly suggests that each application and
water condition be evaluated so that specific recommendations can be made to ensure
continuity of the membrane warranty. Data from the water analysis is processed with a
computer program analysis to determine if potential problems exist. If the machine is to be run
at a different location than was originally intended, a new water analysis is required for
warranty consideration and should be sent to GE Water & Process Technologies for review and
recommendations for operation of the machine.
Before entering the machine, the feed water must be filtered to 5-microns.
TFC membrane feed water must not contain the following chemicals or permanent loss of
rejection and/or permeate flow may result:
• Free chlorine
• Formalin (until after a membrane has been run for 24 hours; thereafter, 0.5%formaldehyde may be used as a biocide)
• Iodine compounds
• Quaternary germicides
• Cationic surfactants
• Detergents containing non-ionic surfactants
Cleaners not approved by GE Water & Process Technologies
A water softener should not regenerate while the machine
running unless safeguards are used to be sure the machine
operated on softened water during regeneration
is
is
.
Caution!
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3.2 Start-Up
NOTE
1. Re-check the function and integrity of your pretreatment equipment. Ensure that
your water softener, activated carbon filters and iron filters (where applicable) have
been leak-checked, backwashed, and thoroughly rinsed for service before starting
up your RO unit.
If your machine is provided with the membranes installed in
the housings, proceed to step 1. If your machine is provided
with the membranes in shipping boxes, you must load the
membranes in the housings prior to starting the machine.
For
membrane loading
completion of membrane
to continue your start-up procedure.
instructions,
installation,
skip to Section 4.6. Upon
return to section 3.2
2. Attach the feed water pipe to the inlet of the machine.
3. Check for leaks at all connection points.
4. Turn on the feed water gradually and check for leaks in the inlet piping. No flow
should go through the machine while the power is off and the inlet solenoid is in the
closed position.
When the machine is off, there should never be flow through the
machine. Flow through the machine when it is off can damage the
membranes, and the inlet solenoid m u s t b e
repaired
NOTE
5. Attach tubing from permeate and concentrate outlet points, and run the tubing to
drain.
6. Ensure that you have made provisions for both voltages required to operate
machine. The machine requires two power sources: (1) the high voltage for the motor
operation, and (2) the control circuit power supply. The motor electrical service must be
field-wired directly into the motor starter on the machine. Bring your motor service
wiring to the 3-pole contacts on the motor starter. Check the voltage label to ensure
that you have brought the correct voltage to the starter.
y
our
7. Be sure the power to the motor starter is de-energized.
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8. With the machine in the OFF position, connect the 110 VAC (or 220 VAC 50 Hz) wiring.
9. Open your concentrate and recycle flow control valves two complete turns. These
valves are positioned on the flow control center of the machine. This piping is located
on the left section of the machine, near the membrane housings. The flow control
center features a concentrate flow control valve, a recycle flow control valve, and a
pressure gauge sensor tubed into the panel-mounted pressure gauge.
The feed flush valve is positioned in this flow control center.
NO
TE
The proper adjustment of these valves is critical to the operation of the RO machine.
The concentrate valve determines the amount of rejected water leaving the machine,
and creates the operating pressure shown on the pressure gauge. The recycle valve
returns reject flow back into the inlet stream to the RO pump. It is important to
balance the operating pressure and the respective flows of these valves to ensure
that your machine is operating correctly. It is also important to understand the
relationship of these two valves, the pressure gauge, and your RO pump. The pump
has a fixed amount of flow produced, and the valves are the control devices to
distribute this fixed flow amount. The pressure gauge is an indicator of applied
membrane pressure, at the flows set by the valves.
10. For ECN machines (skip to step 14 for DLX) - Turn the panel switch to the ON
position. Water will begin to flow through the machine at this point, but the pump will
not start. Allow the machine to operate in this manner for 10 minutes, to purge the
air out of the machine.
NOTE
11. As your machine is filling check for leaks and repair as needed.
The high-pressure pump should not be operating at this time.
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12. Turn the panel switch to the OFF position.
13. Energize the power source to the motor starter. The pump should not operate at this
point. Skip to step 18 to continue with startup procedures.
14. For DLX machines – Energize the power source to the motor starter. The pump should
not operate at this point.
15. Select Fill mode on the AccuTrak® RO controller. Water will begin to flow through the
machine at this point but the pump will not start. Allow the machine to operate in this
manner for 10 minutes, to purge the air out of the machine. Verify alarm set points in
the AccuTrak® RO controller.
The factory alarm set points are as follows: (consult the AccuTrak® RO Multifunction
Water Treatment Controller Manual for operating instructions and additional
information).
Low Inlet Pressure 12 psig
High Permeate Pressure 80 psig
Permeate Conductivity 200 µS (microSiemen)
Low pH 4.0
High pH 8.0
pH Control 5.6-6.2
High Temperature 104°F (40°C)
16. As your machine is filling check for leaks and repair as needed.
17. Turn the AccuTrak® RO controller to the OFF position.
18. Check the rotation of the high pressure pump by briefly turning the RO S
Selector switch to the MANUAL position. Watch the motor, or coupling shaft, for
direction of rotation. The motor should rotate clockwise as one looks at the motor end
of the high pressure pump. If the motor is not rotating clockwise, change an
three leads (for three-phase) in the motor starter and recheck rotation. Always
y
two of the
turn the
power off to change any wiring.
y
stem
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Operation of the pump backwards for even a short time can cause
damage to the pump.
Caution!
Turn the RO System Selector to the MANUAL position. The high-pressure pump will
operate and the machine will begin to build pressure. As you are operating, be sure to
watch the pressure gauge on the instrument panel. The machine is designed
at 220 psi (15.2 bar).
to operate
Do not allow the pressure to exceed 250 psi (17.3 bar). If the pressure
exceeds 250 psi (17.3 bar), open the concentrate flow control valve until
NO
TE
the pressure gauge shows 250 psi (17.3 bar) or less.
As the machine purges the air and fills with water, the pressure will gradually increase.
You should see water flowing through the permeate and concentrate flow meters. If you
do not see flow, turn the machine off and return to step 1.
NEVER ALLOW THE MACHINE TO OPERATE WITHOUT ADEQUATE WATER PRESSURE. THIS
CAN CAUSE SEVERE DAMAGE TO THE HIGH-PRESSURE PUMP.
19. Gradually close the concentrate flow control valve. As you close the valve, watch the
pressure gauge and your concentrate flow meter. Close the valve until
concentrate flow meter displays your design flow, and you do not exceed 250 psi
(17.3 bar). If you reach 250 psi (17.3 bar) before the valve is completely closed, open
the recycle flow control valve one full turn, then continue to close the concentrate
flow control valve. Continue to close the concentrate flow control valve until it is
completely closed and your pressure is below 250 psi (17.3 bar).
y
our
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The concentrate flow control valve has a drilled orifice to ensure a predetermined
amount of flow and pressure in the closed position. This orifice is sized to operate the
y
machine at 75% recover
.
20. With the concentrate flow control valve fully closed and the pressure below 250 psi
(17.3 bar), gradually close the recycle flow control valve until the pressure reaches
250 psi (17.3 bar).
Your machine is now operating at the design pressure and flow rates in a 75%
recovery configuration. Your specific needs or conditions may dictate the need to
operate the machine at a lower recovery. If you wish to operate in a recover
y
configuration lower than 75%, step 19 will explain the necessary steps.
21. Your machine is equipped with flow meters and a pressure gauge that will assist you
in setting alternate flow rates for variable recoveries. If you wish to operate at a
recovery lower than 75% you must ensure that the flow rates for the permeate and
concentrate are at desired levels. Some minor adjustments in the concentrate and
y
recycle flow control valves may be necessar
.
y
See Table 1 for specified flow rates for various machine recoveries. When
ou have
selected your desired flow rate, gradually adjust the concentrate flow control valve
to achieve desired flow and use the recycle valve to bring the operating pressure up
to 250 psi (17.3 bar).
Once the desired flow rate is achieved [250 psi (17.3 bar) operating pressure] no
further valve adjustment is needed.
NO
TE
Permeate flow rates are dependent upon temperature
conditions at your site. Contact your dealer if you have an
questio
n
and
y
22. The system is now operational.
23. Before putting the machine into final operation, continue to run the permeate and
concentrate streams to drain for at least 30 minutes. This is done to ensure that all
of the bactericide has been removed from the membranes.
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24. Connect the permeate line to the point of use of the permeate. Check for leaks and
ensure that you have no kinks in hoses, or blockage of any piping on the permeate
and concentrate outlet lines.
25. Make any necessary final adjustments to flows and pressure according to step 17.
26. NOTE: The membrane(s) in your machine are rated for certain flow rates at 77ºF
(25ºC). Maximum flow rates are achieved when the membranes have been
completely rinsed and on-line for at least 24 hours.
27. Record all operating parameters at initial startup on a log sheet. A start up data log
sheet is included in section 9.3 of this manual.
28. A daily log sheet, which includes general operating conditions (pressures, flows,
concentrations, pH, and pretreatment conditions), and routine or special
maintenance (flushing or cleaning as needed) must be kept . This log sheet will be
required by GE Water & Process Technologies if a warranty question arises.
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E4H Series Water Purification Machine
4. OPERATION AND MAINTENANCE
The operation and maintenance of your GE Water & Process Technologies E4H Machine is
relatively simple but requires regular data recording and routine preventative maintenance.
We cannot emphasize too strongly the importance of filling out the daily log sheet during
each operating shift. A data sheet should have been filled out upon start-up containing
pertinent facts on the operation of
diagnosing the performance of the equipment and must be kept for reference.
If you have questions concerning the operation of your machine or the method of data
recording, contact the GE Water & Process Technologies Technical Support Team. The three
preventative maintenance procedures, which must be done on a regular basis are as follows:
1. Change the pre-filter cartridge.
y
our machine. These two records are invaluable in
2. Flush the machine da
3. Clean the machine with approved GE Water & Process Technologies cleaners.
See the following sections for specific maintenance procedures.
4.1 Daily Log Sheets
A daily log sheet, which includes general operating conditions (pressures, flows and
concentrations) and routine or special maintenance (pre-filter changes, flushing, cleaning,
etc.) must be kept. Copies of the log can be made from the template. A copy of this log sheet
will be required by GE Water & Process Technologies if a warranty question arises.
4.2 Pre-Filter
A 5-micron pre-filter is factory-installed to protect the membranes and valves from particles,
which may be in the feed water. The pre-filter uses two 20-inch (50.8-cm) diameters, 2micron nominal rated cartridges. To order replacements, see the standard parts list.
The filter cartridges must be replaced, at a minimum, once per week or after ever
hours of operation, whichever comes first. A pressure drop of 8 psig (0.6 bar) across the filter
or more during operation indicates one or more cartridges need changing. Use only GE
Water & Process Technologies approved filters rated for 5 microns or less. Do not attempt to
clean used filters - install new replacements.
ily
.
y 100
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Failure to change the
!
requir
ements
filter
according to these
will void the warranty.
IMPORTANT!
4.3 Flushing
The machine should be flushed periodically to remove sediment from membrane surfaces.
NO
To flush the unit:
1. Open the concentrate valve until the pressure gauge indicates the minimum pressure
The feed flush system automatically flushes the machine at shutdown
when the RO System Selector is set to AUTO mode in the deluxe version
and when the ON/OFF switch is set to ON in the economy version. This
eliminates the need for frequent manual flushing.
TE
designated on the nameplate. This increases the flushing action on the membrane.
If pressure will not decrease to designated pressure, or if
t
he
concentrate rate does not increase when the valve is opened
,
the valve may be plugged.
NO
2.
Operate the machine at the designated minimum pressure for 10 to 20 minutes.
TE
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Caution!
3. Return the concentrate valve to its previous position
4.4 Cleaning
Cleaning the E-Series machine on a regular basis is vital. Over time, contaminants build up to
form a layer on membrane surfaces, reducing the permeate flow and quality. If this buildup is
not removed from the membrane, it may cause permanent chemical damage and reduce
membrane life. A decrease in permeate flow and/or rejection of salts, or an increased pressure
drop across the machine will indicate when cleaning is required. Cleaning may be required as
often as once every week or as infrequently as every three months, depending upon the local
water supp
once a quarter to assure good membrane element performance and long membrane element
life.
Do not operate the machine below the designated pressure without
approval from GE Water & Process Technologies. Operation below the
stated pressure may be detrimental to the pump.
ly
conditions. GE Water & Process Technologies recommends cleaning at least
4.4.1 CLEANING PROCEDURE FOR DLX AND ECN MODELS:
1. With the RO machine running, open the CIP permeate valve. After this valve has been
opened, close the permeate service valve. Permeate water will flow into the CIP tank. Allow the
water to run through the CIP tank and the CIP tank drain valve for a few minutes to ensure the
ly
tank is rinsed thorough
After a minute or so, close the CIP tank drain valve. The CIP tank should begin to fill with RO
permeate. When the CIP tank has filled to the indicated full line, turn the RO System Selector
on the AccuTrak® RO controller (DLX model) or the ON/OFF two position power switch (ECN
model) to the OFF position.
2. While the machine is OFF, open the CIP inlet valve. Divert the permeate and concentrate
streams to the CIP tank for recirculation. Ensure that the pre-filter is clean. A CIP pump
(supplied with DLX models only) is recommended to suppl
3. For DLX models only - ECN models go to step 4: Highlight CIP Pump on the AccuTrak® RO
controller and select AUTO mode. Next, highlight RO system and select CIP mode and
recirculate the cleaning solution through the machine. It is best to clean at temperatures of
100°F to 110°F (38°C to 43°C), but lower temperatures will suffice. The cleaning solution should
.
y
feed pressure into the machine
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be recirculated for approximately 15 minutes or until the solution temperature reaches a
minimum of 85°F (29°C). Do not allow the cleaning temperature to exceed 110°F (43°C).
Highlight the CIP and RO System Selectors and select the OFF mode and allow the membranes
to soak in the solution for approximately 10 minutes. If heat rise occurs too quickly, larger
volumes of cleaning solution or the use of a heat exchanger will slow the temperature rise.
Turn the CIP off and allow it to soak for 10 minutes.
Caution!
For ECN model only:
4. The ECN model does not include a CIP pump. You will need to install a CIP pump, a CIP
pump motor starter with a manual start/stop switch, plumb a CIP recirculation line back to the
CIP tank, a CIP recirculation hand valve, and a CIP recirculation pressure gage located after the
CIP pump but before the CIP recirculation hand valve in order to have the necessary
equipment to perform the cleaning process.
Do not operate the machine below the designated pressure without
approval from GE Water & Process Technologies. Operation below the
stated pressure may be detrimental to the pump.
Connect the CIP pump discharge plumbing to the Victaulic fitting on the CIP inlet just upstream
of the RO pre filter. Connect CIP concentrate and permeate hoses from the RO to the CIP tank
(supplied by others). Open the CIP recirculation valve so as to create 15 psig back pressure to
the CIP pump. Turn on the CIP pump and recirculate the cleaning solution in the CIP tank for 5
minutes.
Open the CIP hand valve to the RO inlet line. Turn the panel two-position power switch to on
and recirculate the cleaning solution for 15 minutes or until the solution temperature reaches
100°F (38°C). Do not exceed 110°F (43°C). The membrane elements can only handle
temperatures in excess of 85°F (29°C) for short periods of time. If the cleaning solution
temperature rises too quickly then use a heat exchanger to control high temperature swings.
Turn off the RO high pressure pump by turning the panel two-position power switch to OFF
and turn off the CIP pump. Allow the RO to soak for 10 minutes.
5. To flush the detergent from the machine, close the CIP inlet valve and divert the permeate
and concentrate to drain by opening the CIP drain valve. Highlight to RO system and select
MANUAL mode on the AccuTrak® (DLX model) or turn the panel two-position power switch to
ON and flush the RO machine for one hour. The detergent is sufficiently flushed when the
permeate conductivity is restored to nearly its previous level.
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6. To return the RO to service, open the permeate, concentrate valves so that flow is routed as
intended in the service mode. Close the CIP permeate, CIP concentrate valves. The RO is now
ready for operation.
4.5 Draining Machine for Storage/Shipment
Prior to shipping or outside storage of a GE Water & Process Technologies E4H Machine, the
system should be cleaned with the appropriate cleaner, flushed with water, and protected
from biological attack with the appropriate solution for TFC membrane. The membrane
housings and piping lines of the machine must be completely drained. Any water remaining in
the piping of a machine may freeze, causing damage to the piping, pump, membranes, etc.
The party shipping or storing the machine is responsible for any damage resulting from
freezing.
1. Disconnect the inlet, concentrate and permeate outlets.
2. Drain all water from the cartridge filter housing.
3. Remove the tubing connections on the inlets and outlets of the membrane housings.
4. Open the concentrate valve.
5. Remove the drain plugs from all PVC manifolds.
6. Be sure the flow meters are drained by disconnecting the bottom fitting of each meter.
7. Allow the machine to drain for a minimum of eight hours or until the opened ports quit
dripping.
8. After draining is complete, reconnect all of the piping.
4.6 Membrane Installation
For machines with membranes not loaded at the factory, the following steps are to be used for
installation.
The membrane is packaged in a small amount of
bactericide solution to prevent biological growth; provide
adequate
mu st be kept moist at all times in order to prevent
possible damage to
CAUTION!
ventilation when h a ndl i n g. The m embra n e
t
he
membrane material.
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1. Remove the membrane bag containing the membrane from the shipping tube.
2. Cut the bag open as close as possible to the seal at the end of the bag, so that the bag
y
may be re-used if necessar
.
3. Remove the membrane from the bag and remove the foam protectors from each end of
the membrane.
4. Remove the parts from the parts container (if included) and inspect. Make sure that all
parts are clean and free from dirt. Examine the O-rings, brine seal, and permeate tube for
nicks or cuts. Replace the O-rings or brine seal if damaged. Set the membrane aside in a
clean space and continue on to step 5.
5. Remove the end caps from both ends of all membrane housings on
done by loosening the clamp bolts at each end cap closure assembl
y
our machine. This is
y
.
6. Determine the direction of fluid flow in the membrane housing. (Be certain to look at the
“Direction of Flow” arrow for each membrane housing. Direction of flow may vary within a
given machine.)
7. Inspect the membrane housing and clean as necessary to remove an
y
contaminants,
obstructions, etc.
8. Apply a small amount of O-ring lubricant to all O-rings on the end caps, and the brine
seal on the membrane.
9. Insert the downstream end of the membrane in the upstream end of the membrane
housing (i.e., load in the direction of flow; the brine seal is on the end of the membrane that
goes in last. For membrane housings with the flow arrow pointing up refer to step 11).
10. Insert the membrane in the membrane housing with a smooth and constant motion.
When you reach the point where the brine seal is about to enter the housing, gently turn the
membrane to ensure the brine seal enters the housing without coming out of the brine seal
groove.
11. When all of your membranes are installed, you must close the membrane housing
package by re-installing the end caps and clamps. It is preferred to install the bottom end
cap first, and tighten the clamp completely, before installing the top end cap.
12. Re-install the end caps by gently twisting the end cap while pushing it on to the
permeate tube. Ensure that you do not pinch or fatigue any O-rings while pushing the end
cap on. Push the end cap on until the outer diameter of the cap is flush with the outer
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diameter of the membrane housing. Install the clamp halves, and tighten the bolts until the
clamp halves meet.
13. Re-connect any fittings that were removed when disassembling the membrane
housings.
14. Return to step 1 in Section 3.2 in the Start-Up Procedure.
4.7 Membrane Replacement
As time progresses, the efficiency of the membrane will be reduced. In general, the salt
rejection does not change much until two-three years after installation, when operated on
properly pretreated feed water and when routine maintenance is performed. The permeate
flow rate will begin to decline slightly after one year of operation but can be extended with
diligent flushing and cleaning of the machine. High pH feed water and/or precipitation of
hardness can cause premature loss in rejection and even flow rate. The following procedure
is to be followed to replace existing membranes in the machine.
1. Remove the end caps from all of the membrane housings.
2. Remove all of the membranes from the membrane housings in the direction of flow
where possible. If necessary, a membrane can be removed against the direction of flow. A
heavy duty pliers or channel lock pliers may be necessary to pull the old membrane out of
the membrane housing.
3. To re-install replacement membranes, follow Sections 4.6.
Do not operate the machine on water over 85°F (29°C).
NOTE
Do not allow the machine to freeze unless it is totally drained. It
must thaw a minimum of 24 hours before starting.
NOTE
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5. OPTIONAL ACCESSORIES
5.1 Standard Options
The following optional features are available upon request. Selection of these options will not
affect the start up or operating procedures described above.
Optio
n
D
escriptio
1
Cold Water
2
Stainless Steel
4
Low Energy
5
Nanof
6
PLC
Instrumentation
Upgrade (PLC
7
575 VAC 3-phase
Power with CU
electrical (CUL)
n
(CW)
(LE)
iltration (N
and
)
Design temperature
(SS)
FRP membrane
Machine operates at
F)
Reverse Osmosis (RO)
Motor
Standard Design
Feature
at 77F (25C).
element housings.
approximately 220
psi (15 bar).
membrane elements.
Accutrack RO solidstate controller with
blind instruments.
Standard electrical
L
package.
s
Selecting this Option will . .
Produce rated permeate flow at 55F (13C). Replace
standard membrane elements with low energy
elements. The machine will operate at approx. 220 psi
(15 bar).
Replaces Fiberglass Reinforced Plastic (FRP) housings
with stainless steel membrane element housings.
Replaces standard membrane elements with low
energy elements. Replaces standard RO pump with
lower pressure pump.
.
Result is machine will produce rated permeate flow at
77F (25C), but at an operating pressure of approx. 115
psi (8 bar).
Note: Design is already standard on E4-LE Series.
Replaces standard membrane elements with NF
elements. The machine will operate at approx. 115 psi
(8 bar).
Replaces standard controller with modular PLC (GE
Fanuc Micro40) that offers increased I/O and Ethernet
communication capabilities. This option is only a
hardware change and does not add more functional
y
stem
control or display capability to the s
.
Note: Available only on DLX models.
Replaces motors with 575 VAC, 60 Hz models and
removes standard electrical with one that meets
Canadian standards.
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5.2 External Controls
Your E4H RO machine is equipped with External Control capability. External Control is the
on/off control of the RO via a signal from a remote device. The External Control could be
remote on/off, level control, pre-treatment lockout, and/or post-treatment lockout, etc.
Utilization of this feature requires a customer-wired control loop, wired to factory-supplied
terminals. Refer to either the DLX or ECN electrical drawings for proper wiring and/or
electrical connections.
5.3 Filters and Water Softeners
Backwashable filters and softeners should be installed such that unfiltered or unsoftened
water will not be fed to the machine while the RO unit is operating. Failure to do this may
cause fouling or precipitation of calcium carbonate or other materials onto the membranes.
5.4 Storage Tanks
Fiberglass, polyethylene and stainless steel storage tanks are available. All tanks are
available with fittings installed at the factory. These tanks must be installed with even
support along the bottom.
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6. TROUBLESHOOTING
This troubleshooting guide can assist you in identifying common operating problems you
may experience with your machine. The operator can easily correct many of these
problems; however, for those that persist or are not understood, you should contact the GE
Water & Process Technologies technical support team. Have the following information
available when calling the GE Water & Process Technologies technical support team:
• Machine installation date.
• Model number (found on right-hand side of front panel).
• Serial number (found on right-hand side of front panel).
• Daily Log Sheets.
• Detailed description of problem.
Table 6. 1: Troubleshooting Guide
Symptom (Alarm
Low inlet pressure
(low inlet alarm)
Low operating pressureHigh flow ratesClose the concentrate bypass valve,
)
Possible
Ins
uff
icient feed water
pressure
Clogged
Solenoid valve not openingClean or replace the solenoid valve.
Pump discharge screen
Cau
se
pre-f
ilterReplace the
R
Increase the feed pressure, open the
inlet/feed valve, check for restrictions,
and consider installing a feed water
boost pump.
check the permeate and concentrate
flow rates and adjust if
Excessive permeate flow may indicate
improper interconnector installation.
Inspect and clean.
emedie
s
pre-f
ilters.
necessary.
(low primary pressure)
Dirty or fouled membranes
Clean the membranes.
(low final pressure)
Warm operating conditionsCorrect temperature.
Pump rotating backwards
(3-phase power only
Pump not operating co
)
Switch any two 3-phase leads to the
motor starter.
rrectl
y
See pump instructions.
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Table 6.1: Troubleshooting Guide
Symptom (Alarm
)
Possible
Cau
se
R
emedies
Low permeate flow rateLow operating pressure
Dirty or fouled membranesClean the membranes.
Operating on cold water less
than 55 - 60°F (13 - 16°C)
Membranes installed
backwards or damaged
concentrate seal
Flow sensor inaccurateCheck the flow rate manually with a
Valve positionCheck CIP and outlet valve positions for
Low concentrate flow rate,
normal or higher than normal
pressure
Concentrate valve pluggedDisassemble and the clean the plumbing
Concentrate outlet line
restricted
See the possible causes for low operating
pressure.
Install a hot/cold feed water tempering
valve if more permeate flow is needed.
Operate with a feed water temperature
of 72 - 77°F (22 - 25°C).
Install
flow. Clean the machine immediately.
membranes
in the direction of fluid
Membranes with damaged concentrate
seals should be cleaned.
stopwatch and calibrated container
(such as CIP tank).
correct orientation.
to the valve.
Examine the concentrate line for
obstructions or a closed valve.
Flow sensor inaccurateCheck the flow rate manually with a
stopwatch and calibrated container.
Note: CIP tank can be used for this
recycle
High operating pressureRecycle or concentrate lines
plugged
Inaccurate pressure gaugeReplace or calibrate the gauge as
Service and CIP valves closed
at the same time
Restricted or reduced
permeate flow rate
purpose.
Disassemble the plumbing to the
orifice and remove foreign particles.
required.
Verify water path to both is open.
See the possible causes for low permeate
flow rate.
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Table 6.1: Troubleshooting Guide
Symptom (Alarm
Excessive pressure drop
[exceeding max
primary pressure – low
pressure)
Water flowing when machine
is turned off
)
Possible
∆P] (high
f
inal
Cau
se
Restricted flow after pump
outlet
Telescoped membrane
covering membrane housing
outlet port
Severely fouled or
membranes
Inlet control valve not closing
or seating
properly.
dirt
y
R
emedie
Check for blockage of the concentrate
flow at the inlets and outlets of the
membrane
at the pump discharge screen.
Ensure that the anti-telescoping device
(ATD) is located properly on the
membrane.
Clean the membranes.
Clean or replace the solenoid valve.
Clean the membranes
Water must not pass through the inlet
when the machine is off.
s
housings. Check for blockage
immediately.
Repair or replace valve components as
necessary.
Declining rejection (high
permeate
conductivit
y)
Dirty or fouled membranesClean the membranes.
O-ring seal broken or damagedReplace the O-ring, check the sealing
surfaces on the O-ring groove,
interconnectors and end caps. Replace
damaged parts.
NOTE: This typically only happens
immediately after membrane
installation.
Open the concentrate valve and flush.
Test the water for pH, hardness, TDS, and
content
iron
sent to GE Water & Process Technologies
for review.
Calibrate the sensor with a co
standard solution or check the readings
with another conductivity meter. Replace
or clean the probe. Check the
connections between the probe and the
controller.
. A water analysis should be
nductivit
y
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Table 6.1: Troubleshooting Guide
Symptom (Alarm
)
Possible
Cau
se
R
emedies
RO System Selector on
AccuTrak® (DLX model) set to
MANUAL or AUTO or the panel
two position power switch is
ON (ECN model), unit not
operating
Electrical machine shutdown
Pressurized storage switch or
float switch has cut power to
the machine
External control or
pretreatment contacts have
shut down the machine.
Thermal overload in motor has
tripped.
No power to machine.Check the fuses or circuit breakers;
Motor and/or pump not
operating
Alarm condition has turned off
machine.
Alarm condition has turned off
machine.
External control or
pretreatment contacts have
shut down the machine.
proper
ly.
Check the permeate backpressure or
position of float in the storage tank.
Check for proper operation of control
contacts. Restart machine manually or
wait for automatic start-up.
Allow the machine to cool; check the feed
water supply and/or amp draw of the
motor.
measure the voltage.
See the pump instructions. Contact GE for
repair of
Check for minimum inlet pressure and
push alarm reset switch.
Restart the machine by pushing the
alarm bypass. Check all possible alarm
conditions; inlet pressure and push alarm
reset switch.
Check for proper operation of control
contacts. Restart machine manually or
wait for automatic start-up.
replacement
.
AccuTrak® RO error:
4-20mA Out X failed:
Short message
Permanent message
Motor starter overloaded,
heater tripped.
Internal communication with
4-20 mA Output X failed more
than 3 times in series OR
more than 20 times in series
(After a successful
communication the internal
error counter is
reset
.)
Turn all selectors to OFF on AccuTrak®
(DLX models) or power switch to OFF
(ECN models); let the heater(s) cool.
Contact your local GE Service. The device
has to be replaced.
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Table 6.1: Troubleshooting Guide
Symptom (Alarm
AccuTrak® RO error:
Battery Failed!
- Permanent message
- Short message
)
Possible
The back-up battery of the
internal real time clock (RTC)
failed.
Year of internal clock is lower
than 2007.
Cau
se
R
emedie
The back-up battery (Type CR 2032, 3V
DC) on the reverse side of the printed
circuit board needs to be replaced by
qualified personnel.
s
Set the clock to current date and time.
- Flashing message in menu 7
(Clock)
AccuTrak® RO error:
Datalog IS NOT ACTIVE
AccuTrak® RO error:
CalibFault 4-20mA In
Data Logging was stopped due
to fault while writing to SD card
or due to removed SD card.
Defect Calibration data for at
least one configured 4-20 mA/
nput
Pt100 I
.
Check, if SD card was removed during
data Logging. Did Error message “No SDCard detected” appear? If not check the
free memory capacity. If the SD card
memory is not full, the SD card has to be
exchanged.
Contact local GE Service.
(Input State: Fc)
AccuTrak® RO error:
CalibFault PT100 In
(Input State: Fc)
AccuTrak® RO error:
CalibFault 4-20mA Out
(Output State: Fc)
AccuTrak® RO error:
False code
Defect Calibration data for at
least one configured 4-20 mA
nput
/ Pt100 I
inputs will be treated as
inputs with input fault.
Defect Calibration data for at
least one configured 4-20 mA
utput
O
outputs will output 0 mA.
Wrong code for current
required code level. Access to
target menu item(s) is denied.
. The concerned
. The concerned
Contact local GE Service.
Contact local GE Service.
Input the right code for the required code
level.
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Table 6.1: Troubleshooting Guide
Symptom (Alarm
)
Possible
Cau
se
R
emedies
Factory ResetAll configuration and
parameter data is reset to
default values and the
AccuTrak® RO can operate no
longer as controller.
Sensor Fault
(Input State: FS)
Analog inputs:
4-20 mA: current above
approx. 20.5 mA
Pt100: resistance > input range
The continuation of the operating as
controller is possible after the
conf
downloading of a new
parameterization.
iguration and
Check the wiring from the corresponding
sensor to AccuTrak® RO.
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7. SPARE PARTS LIST
For detailed spare part lists, please refer to the manual addendum. Contact the GE Water &
Process Technologies Customer Support Center to order parts.
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8. RETURN GOODS AUTHORIZATION (RGA) PROCEDURE
If you wish to return goods for repair, warranty evaluation and/or credit, please have your
original sales order or invoice available when you call GE Water & Process Technologies. Call
the GE Water & Process Technologies technical support team at (866)-GE WATER. A GE Water &
Process Technologies technical support representative will provide instructions and a return
authorization number, which needs to be clearly written on the outside of the box used to ship
your materials. All equipment must be shipped to GE Water & Process Technologies with the
freight prepaid by the customer. Call our Customer Support Center with any questions or
issues concerning freight claims and a representative will discuss your situation.
Machines must never be shipped with water in them; this
w
ill
!
IMPORTANT!
void the
before shipping a n d avoid freezing before draining. The
machine should be sanitized prior to draining. Refer to
the draining and cleaning
details.
warranty.
Drain the machine completely
instructions
in this manual for
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9. WARRANTY/GUAR
ANTEE
9.1 Machine Warranty/Guarantee
Seller warrants its products to be free from defects in material or workmanship for a period
of 15 months from receipt or 12 months from start-up/first use of the product , whichever
occurs first , but only when said products are operated at all times in accordance with
Seller ’s written instructions. This warranty does not apply to replaceable parts or
components normally subject to wear and replacement.
Unless stated specifically on a form, official “Performance Warranty Document” signed by
an officer or director level employee of the Seller and an employee of the Buyer who is
authorized to make such representations, there is no performance warranty on products or
warranty on process results.
Seller expressly disclaims liability for incidental and/or consequential damages including,
without limitation, lost profits. This warranty is made expressly in lieu of all other warranties,
express or implied, including all implied warranties of merchantability or fitness for any
particular purpose. Buyer assumes all liabilities for use and misuse by buyer, its agents or
assignees.
Buyer shall give immediate notice in writing to Seller if products or components thereof or
performance (where applicable) appear defective, and shall provide Seller with reasonable
opportunity to make inspections, tests, and repairs using the most efficient and cost
effective methods available for such products or components. If Seller is not responsible
under the terms of this document and/or any formal performance warranty, Buyer shall
pay Seller the costs and expenses of such inspections, tests, and repairs.
Seller’s obligation under this warranty is limited to repair or replacement at its factory, for
the original user, of any product or component part thereof, which shall prove to have been
defective. No allowance will be made for repairs or alterations made by the Buyer without
the Seller’s written consent or approval.
In no event shall Seller be liable to Buyer for any amount, including costs incurred or
expended by Seller in attempting to correct any product deficiency, relating to an
Buyer against Seller in excess of the aggregate total purchase price under this contract. No
charges or expenses incident to any claim will be allowed. The remedies provided herein are
exclusive, and Seller shall incur no liability other than that stated herein.
y
claim by
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Goods may not be returned to Seller without Seller’s written permission. Seller will provide
Buyer with a RGA number to use for returned goods. All returns shall have freight and
related costs prepaid by Buyer from point of origin. Seller is not responsible for meeting
state and local codes or ordinances, or other special codes not specifically stated in writing
on the purchase document or contract.
TECHNICAL ADVICE - Seller may, at Buyer’s request, furnish technical assistance, advice and
information with respect to the products supplied under this contract, if and to the extent
that such advice, assistance, and information are convenientl
obligation to provide such information, which is provided without charge at the Buyer’s risk,
and which is provided subject to the limited warranty above.
9.2 Desal* Membrane Element Workmanship Warranty
GE Osmonics, Inc. guarantees the proposed product to be free from defects in material or
workmanship when operated in accordance with written instructions for a period of one
year from start-up or fifteen months from receipt, whichever is shorter. Parts not
manufactured by GE Osmonics are covered by their manufacturers' warranties that are
y
normally for one
ear.
y
available. Seller has no
GE Osmonics spiral-wound membrane elements are guaranteed to operate within
specifications when used for general water treatment for a period of 12 months from
receipt providing the membrane elements have not been abused by operating at high
temperatures, high or low pHs, on disinfected water, or on solutions which tend to
precipitate. For applications or water conditions other than those specified in the original
purchase order for the reverse osmosis or ultrafiltration machine, the User should consult
GE Osmonics' Engineering Department as to the suitability of the solution to be run in the
membrane elements.
Limitations on pH and temperature can vary with membrane type and the application of
the equipment . For general water treatment , pH should be kept between 3.0 and 7.0 with
a temperature below 85ºF (29ºC) unless specificall
y
designed for higher temperatures.
For special applications or for pH or temperature ranges outside the stated limits, GE
Osmonics may reduce the warranty period.
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A membrane element which fails to perform satisfactorily within the first 90 days after
receipt , has not been mishandled, and is returned to the factory, will be replaced free of
charge except for freight and local labor. If a membrane element fails to perform
satisfactorily during the balance of the warranty period and with the return of the
membrane element to the factory, GE Osmonics will replace the membrane element with a
new membrane element and will charge the User for the portion of the 12 months that the
membrane element was used plus incoming freight and local labor. Such prorated charges
will be based on the list price prevailing at the time of warranty consideration. A new
membrane element supplied under warranty terms will carry the standard 12-month new
membrane element warranty.
of the permissible storage period, the date of first use shall be considered to start the end of
the permissible storage period.
The customer shall be responsible for acceptance testing for the membrane elements
received to ensure that they meet the published performance specifications. GE Osmonics
shall be notified within thirty (30) days for first use of any membrane element not meeting
specifications. Should GE Osmonics not receive notification of non-compliance with
performance specifications within said thirty (30) day period, GE Osmonics will consider that
all membrane elements are accepted.
If membrane elements have not been placed in use at the end
All membrane elements being returned for non-warranty issues or credit for unused
membrane elements must be returned unused in their original packing. Membrane elements
returned not conforming to said criteria will be subject to rejection or added fees to restore
membrane elements to sellable condition.
GE Osmonics warrants storage of membrane elements as follows:
1. All dry membrane elements (excluding cellulosic elements) for six (6) months at ambient
temperatures less than 100ºF.
2. At temperatures between 100ºF (38ºC) and 122ºF (50ºC) for three (3) months, provided
elements are stored in the original box with the polyethylene bag intact under dry
conditions.
3. At temperatures over 122ºF (50ºC) there is no warranty.
4. All wet membrane elements for a period of three (3) months or expiration date whichever
occurs first when shipped from any GE Osmonics manufacturing facility to a location in
Canada, the United States, Mexico or Puerto Rico; or for a period of six month (6) or
expiration date whichever occurs first when shipped to a destination in any other country.
Wet membrane elements
must be stored in a cool dry location out of direct sunlight or
artificial light at temperatures under 86ºF (30ºC) in their original box with the vacuumsealed polyethylene bag intact.
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For cellulosic membrane elements dry or wet:
5. Stored in a cool dry location out of direct sunlight or artificial light at ambient
temperatures less than 86ºF (30ºC) for six (6) months.
If a membrane element is to be returned for warranty inspection, the User must obtain a
Return Goods Authorization (RGA) number from GE Osmonics before returning the
membrane element. Membrane elements are to be returned freight prepaid to GE Osmonics
and GE Osmonics will return any warranty replacement membrane element to the customer
prepaid. Membrane elements must be kept damp at all times and must be clean and
bagged in a watertight bag before returning. Only GE Osmonics-approved cleaners, biocides,
dispersants, or other chemicals may be used with the membrane elements. Use of other
chemicals ma
y
void the warranty. The User is responsible for knowing the membrane
element material and for ensuring that chemicals harmful to the membrane or material are
never in contact with the membrane element.
It is the obligation of the User to maintain frequent operating data records. GE Osmonics
may request these records in the warranty evaluation. User must notif
y
GE Osmonics at the
very first sign of changes in operation of the Osmo machine or membrane elements. Such
notification should be in writing and should include all data requested on the operating log
sheets.
GE OSMONICS EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL AND/OR CONSEQUENTIAL
DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS. THIS WARRANTY IS MADE
EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES IN CONNECTION WITH THE PRODUCT(S) IN
QUESTION, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. USER ASSUMES ALL
LIABILITIES FOR USE AND MISUSE BY USER, ITS AGENTS OR ASSIGNEES. THE REMEDIES
PROVIDED HEREIN ARE EXCLUSIVE AND SHALL BE THE SOLE REMEDIES OF USER WITH
RESPECT TO THE WARRANTY, AND GE OSMONICS SHALL INCUR NO LIABILITY OTHER THAN
THAT STATED HEREIN.
IN NO EVENT SHALL GE OSMONICS BE LIABLE TO USER FOR ANY AMOUNT IN CONNECTION
WITH THE WARRANTY OR THE PRODUCT(S) IN QUESTION, INCLUDING, WITHOUT LIMITATION,
COSTS INCURRED OR EXPENDED BY GE OSMONICS IN ATTEMPTING TO CORRECT ANY
PRODUCT DEFICIENCY, IN EXCESS OF THE REPLACEMENT VALUE OF THE DEFECTIVE
PRODUCT(S) IN QUESTION.
*Trademark of General Electric Company; may be registered in one or more countries.
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10. OPERATING LOGS
10.1 START-UP DATA
Customer: Date:
Model No: Tested
Pump Model No: Serial No:
Temperature°F°C
Permeate Rategpmlpm//
Concentrate Rategpmlpm//
Total Flow Rategpmlpm//
%
Recover
Pre-Filter Pressurepsibar
Post-Filter Pressurepsibar
Primary Pressurepsibar
Final Pressurepsibar
y
%
Units (Circle One) Dat
By:
a
Dat
a
R
emark
s
Feed
Conductivit
Concentrate
Average
Permeate Conductivity (manual)µS/cm
Permeate Conductivity (meter)µS/cm
% Passage
(Perm TDS/Avg TDS)
Chlorine in ConcentratePpm
Low Pressure Switch Settingpsibar
Conductivit
y
µS/cm
Conductivit
y
µS/cm
y
µS/cm
%
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10.2 DAILY LOG FOR GE WATER & PROCESS TECHNOLOGIES MEMBRANE MACHINES
NOMENCLATURE:
MACHINE MODEL NO: NAME OF COMPANY:
PRESS = PRESSURE
SERIAL NO: PERIOD OF THIS SHEET:
CONC = CONCENTRATE, Q
C NOTE: Please record all calibrations of instruments or other occurrences related to this
system.
PERMEATE = PERMEATE, Q
P
TEMP = TEMPERATURE
COND = CONDUCTIVITY
DATE AND TIME
PRE-FILTER PRESSURE (psi or bar)
POST-FILTER PRESSURE (psi or bar)
PRIMARY PRESSURE (psi or bar)
FINAL PRESSURE (psi or bar)
FEED WATER TEMP (°F or °C)
PERM FLOW (gpm or lpm)
CONCENTRATE FLOW (gpm or lpm)
RECOVERY, QP / (QP+QC)
FEED COND (µS)
CONC COND (µS)
PERM COND (µS)
AVERAGE COND (µS), (CF+CC)/2
FILTER CHANGE
CLEAN
FEED CHLORINE (ppm)
FEED WATER HARDNESS (ppm)
OPERATORS INITIALS
Reference the Troubleshooting Guide where trends or differences are noted. This is a template; make copies as necessary.
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bvisitinggewater.com ore-mailing
custhelp@ge.com.