GE DuraStation Operation And Maintenance

DuraStation™ EV Charger User Manual

GE Energy Management

GE Networked DuraStation

EVSE Charger

Operation and Maintenance

DuraStation™ EV Charger User Manual

Table of Contents

1 Safety and Compliance ..................................................................................................................................................................... 3

1.1 Important Safety Instructions ............................................................................................................................................................. 3

1.2 FCC Requirements .................................................................................................................................................................................... 4

2 Notes .......................................................................................................................................................................................................... 4

3 Features .................................................................................................................................................................................................... 5

3.1 Overview ................................................................................................................................................................................................... 5

3.1.1 RFID swipe indicator ........................................................................................................................................................................... 5

3.1.2 QR Code .................................................................................................................................................................................................... 5

3.2 Communication Options................................................................................................................................................................... 7

3.2.1 Integrated Ethernet communications port ............................................................................................................................. 7

3.2.2 Integrated WiFi Module option ...................................................................................................................................................... 7

3.2.3 Cellular modem option ...................................................................................................................................................................... 7

3.2.4 Payment ................................................................................................................................................................................................... 8

3.3 Electronics ............................................................................................................................................................................................ 10

3.3.1 Supplemental overload Protection ........................................................................................................................................... 10

3.3.2 Ground Fault protection ................................................................................................................................................................ 10

3.3.3 Ground Monitor Interrupter ......................................................................................................................................................... 10

3.3.4 Ventilation Fault ................................................................................................................................................................................. 10

3.3.5 Metering ................................................................................................................................................................................................ 10

3.3.6 RFID .......................................................................................................................................................................................................... 10

3.4 GE WattStation Connect ................................................................................................................................................................ 20

3.4.1 Status ...................................................................................................................................................................................................... 20

3.4.2 Firmware Updates ............................................................................................................................................................................ 20

3.5 Technical Details ............................................................................................................................................................................... 11

4 Operation .............................................................................................................................................................................................. 12

4.1 Basic Operational Overview......................................................................................................................................................... 12

4.2 Configuration ...................................................................................................................................................................................... 12

4.2.1 Connecting to Configuration Tool ............................................................................................................................................. 12

4.2.2 Accepting Connection to the Configuration Tool ........................................................................................................... 14

4.2.3 Using the Configuration Tool ....................................................................................................................................................... 17

4.2.4 Common Settings tab ..................................................................................................................................................................... 20

4.2.5 Authorization Options ..................................................................................................................................................................... 21

4.2.6 GE WattStation Connect Options .............................................................................................................................................. 23

4.2.7 Network Settings ............................................................................................................................................................................... 24

5 Networking ........................................................................................................................................................................................... 26

5.1 Overview ................................................................................................................................................................................................ 26

5.2 Terms & Definitions .......................................................................................................................................................................... 26

5.3 Network Topologies ......................................................................................................................................................................... 28

5.4 Firewall and security considerations ....................................................................................................................................... 30

5.4.1 Firewalls ................................................................................................................................................................................................. 30

5.4.2 Proxy Servers ...................................................................................................................................................................................... 30

6 Kits ............................................................................................................................................................................................................ 31

6.1 Pedestal Assembly Catalog Numbers ..................................................................................................................................... 31

6.2 Replacement kits ............................................................................................................................................................................... 31

7 Trouble-shooting ............................................................................................................................................................................... 32

7.1 Fault Icon codes ................................................................................................................................................................................ 32

7.2 Hard Faults ........................................................................................................................................................................................... 32

7.3 Soft Faults ............................................................................................................................................................................................. 33

7.4 Alarms..................................................................................................................................................................................................... 34

8 LIMITED WARRANTY FOR GE DuraStation (Pedestal) (“this Warranty”) ............................................................... 35

DuraStation™ EV Charger User Manual

1 Safety and Compliance

1.1 Important Safety Instructions

• Read all the instructions before using this product.

• Do not put fingers into the electric vehicle connector.

• Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or

shows any other signs of damage.

• Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows

any other indication of damage.

• To reduce the risk of fire, replacement fuses should be of the same type and rating.

• Risk of Explosion. This equipment has internal arcing or sparking parts which should not be

exposed to flammable vapors. It should not be located in a recessed area or below floor level

• This device is intended only for charging vehicles not requiring ventilation during charging

• The Electric Vehicle Supply Equipment (EVSE) must be connected to a centrally grounded system.

The ground conductor entering the EVSE must be connected to the equipment grounding lug inside the charger. This should be run with circuit conductors and connected to the equipment grounding bar or lead on the EVSE. Connections to the EVSE are the responsibility of the installer and purchaser, not GE and must comply with all applicable electrical codes and ordinances.

• Risk of electric shock. Do not remove cover or attempt to open the enclosure. No user serviceable

parts inside. Refer servicing to qualified service personnel.

WARNING:

DuraStation™ EV Charger User Manual

1.2 FCC Requirements

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

Important: Changes or modifications to this product not authorized by GE Industrial Solutions could affect the EMC compliance and revoke your authority to operate this product. Exposure to Radio Frequency Energy: The radiated power output of the optional IEEE 802.11b/g wireless radio and optional cellular modem in this device are below the FCC radio frequency exposure limits for uncontrolled equipment. This device should be operated with a minimum distance of at least 20 cm between the IEEE 802.11b/g wireless and Cellular antennas and a person’s body and must not be co-located or operated with any other antenna or transmitter by the manufacturer, subject to the conditions of the FCC Grant.

2 Notes

This manual is designed to provide you commissioning, preventative maintenance, trouble-shooting and proper operating instructions for your GE DuraStation Pedestal EVSE charger unit. A complete review is suggested prior to installation and subsequent operation of the product.

Reference Documents

Ref. No.

Title

DEH-41709

DuraStation Installation Manual

Before proceeding to the instructions note that throughout this manual are several warnings, cautions and notes which are highlighted in bold letters. Please take time to read these special instructions because they contain important information regarding protection and safety of personnel and equipment.

DuraStation™ EV Charger User Manual

Owners should contact 1-888-GE-RESOLVE or DuraStation.support@ge.com for any operational issues with DuraStation.

Users should contact 1-855-4GE-EVSE for any issues.

The following symbols are used for important safety information in this document:

3 Features

3.1 Overview

The DuraStation Pedestal is a SAE J1772TM compliant Level 2 (208 – 240VAC) EVSE and has a 30A maximum current rating. This product will be floor/ground mounted and designed to reside indoors or outdoors (NEMA type 3R enclosure)

3.1.1 RFID swipe indicator

The RFID swipe indicator is on the top assembly that indicates where a user should swipe their RFID card.

3.1.2 QR Code

The top assembly of the DuraStation has a ¾” x ¾” Quick Response (QR) code label placed under the top assembly cover, viewable through the top cover. Each QR code holds a unique serial number in its image. The QR code serial number is stored in the EVSE’s SBC (Single Board Computer).

An EV driver or EVSE owner can use their iPhone and the GE DuraStation application to scan the QR code. Once the QR code is captured, the application will automatically connect to the GE WattStation Connect and provide the driver or EVSE owner with access and information for the DuraStation.

Figure 3.3

WARNING

Denotes operating procedures and practices that may result in

personal injury or loss of life if not correctly followed

CAUTION:

Denotes operating procedures and practices that, If not strictly

observed, may result in damage to, or destruction of equipment.

NOTE:

Notes call attention to information that is especially significant in

understanding and operating the equipment.

DuraStation™ EV Charger User Manual

3.2 Communication Options

The DuraStation has different types of TCP/IP communication interfaces to the customer: Cellular router, integrated WiFi module or CAT5

3.2.1 Integrated Ethernet communications port

TCP/IP communication over an IEEE 802.3 (a.k.a. “Ethernet”) compliant network between the EVSE and customer network is available in all EVSE models. A single CAT5e or better cable can be run from each EVSE to a network hub, router or switch in a star configuration.

DuraStation Ethernet ports support only 10BASE-T (10 Mbit/s) or 100BASE-TX (100 Mbit/s) network speeds. Installation on networks running at 1000BASE-T (100 Mbit/s) will require that the networks be configured to support devices that operate at 100 Mbit/s.

The maximum length of the communication cables is determined by the CAT5e standard, which stipulates a maximum length of 100 m (328 feet). If longer runs are required, the use of active hardware such as a repeater or a switch is necessary.

3.2.2 Integrated WiFi Module option

A DuraStation with WiFi communication incorporates a IEEE 802.11b/g compliant radio module. EVSE customers that do not select the WiFi communication option will not receive this radio module. The WiFi module allows the EVSE owner to communicate to GE WattStation Connect over WiFi. The WiFi module will have a connection to attach to the EVSE’s WiFi antenna. The WiFi module will support IEEE 802.11 b/g networks. Operation on IEEE 802.11n networks will therefore require that the networks be configured to support 802.11g devices. The WiFi module is disabled when shipped and is enabled by first connecting to the configuration tool via a CAT5 connection.

The IEEE 802.11b/g compliant WiFi radio is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been granted the following Federal Communication Commission and Industry Canada (Industrie Canada) identification numbers.

Note that a DuraStation that has the WiFi radio and antenna installed cannot utilize the cellular option.

3.2.3 Cellular modem option

The cellular modem will provide wireless communication for a single EVSE over a cellular provider’s network.

Two types of cellular routers are supported offered for the DuraStation: CDMA/EV-DO and GSM/HSPA. Both routers will support speeds up to 3G and default to lower speeds when the maximum is not available. The cellular carrier for the CDMA router is Verizon for US installations and the cellular carrier for the GSM router is Vodafone for Canada installations. All cellular claims are based on the US coverage map provided by Verizon and Canadian coverage map from Vodafone. The cellular router is powered from the EVSE controller. Only one type of the router can be installed in an individual Pedestal.

FCC ID

U9R-W2CBW009DI

IC ID

7089

W2CBW09D

DuraStation™ EV Charger User Manual

GE recommends that customers perform a site survey with a third party to ensure adequate cellular performance. The exact environmental factors of the location and orientation to the nearest cell tower strongly affect cellular performance.

The cellular router is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been granted the following Federal Communication Commission and Industry Canada (Industries Canada) identification numbers.

Note that a DuraStation that has the cellular modem and antenna installed cannot utilize the WiFi option.

3.2.4 Payment

A payment option allows an EVSE owner to provide users who have an online payment account (PayPal) the ability to charge their vehicle. There are two methods of payments: smartphone (iPhone or Android) or RFID.

When using a smartphone, the driver shall scan the QR code on the EVSE using the camera on the smartphone and the GE WattStation Connect smartphone application. The GE WattStation Connect smartphone application will access the GE network to show the EVSE owner’s fees for using the charger to the driver. Once the driver has decided on accepting the EVSE owner’s fees, GE will grant access of the EVSE to the driver.

When using RFID to utilize a driver’s online payment account, the driver will swipe their RFID card (WattStation Connect Payment Card) at the EVSE. . The driver must first link the WattStation Connect Payment Card to their PayPal account via the WattStation Connect web application. If the driver accepts the fees, GE will grant access of the EVSE to the driver.

Verizon

Vodafone

/ AT&T

FCC ID

R17CE910

DUAL

RI7HE910NAV2

IC ID

5131A

CE910DUAL

5131A

HE910NAV2

DuraStation™ EV Charger User Manual

3.3 Electronics

The Electronics Control Unit in the DuraStation integrates Control Pilot Functions, Metering, Overload monitoring, ground fault protection and all local monitoring.

3.3.1 Supplemental overload Protection

The controller will open the main power contactor at approximately 120% of nominal current.

3.3.2 Ground Fault protection

DuraStation includes 15 - 20 mA GF protection per UL 2231. The EVSE provides fault indication if a

ground fault has occurred. The fault will automatically reset per UL 2231 if the fault has occurred after charging has begun. This reset will occur after 15 minutes. Only 4 automatic retries can occur in a charging session. Unplugging the EVSE connector from the vehicle will close out a charging session and reset the number of automatic retries. If the ground fault is detected immediately after charging, the EVSE will stop charging and indicate a fault.

3.3.3 Ground Monitor Interrupter

This feature is not included in DuraStation.

3.3.4 Ventilation Fault

If a vehicle requests facility ventilation by taking the control Pilot to State D as defined by SAE J1772, the DuraStation will not charge the vehicle and issue a fault indication on the LED Ring and fault icon. The fault will be cleared once the EVSE connector is removed from the vehicle. State D charging can be enabled by configuration … check the box next to “Allow vehicles requiring ventilation to charge” on the COMMON page of the configuration tool.

3.3.5 Metering

DuraStation measures the voltage, current, power and Energy consumed by the EV during a charge and the measured data is available through WattStation Connect. Charging current and energy consumed are shown on the stations VFD display during the charge and after charging completes prior to vehicle disconnect.

3.3.6 RFID

The RFID reader will scan RFID cards and pass the scanned information to WattStation Connect for user authorization.

The RFID reader is certified as an intentional radiator per FCC Part 15 Subpart C rules and has been granted the following Federal Communication Commission and Industry Canada (Industrie Canada) identification numbers.

FCC ID

JQ6-MCLASS15

RP15E

IC ID

2236B

MCLASS15

RP15E

DuraStation™ EV Charger User Manual

3.4 GE WattStation Connect

GE WattStation Connect is a server application that allows owners to configure and monitor their EVSEs remotely. GE WattStation Connect also handles RFID authentication and setup. The customer will access GE WattStation Connect through their web browser on their PC

3.4.1 Status

GE WattStation Connect will provide EVSE status to customers. The customer will receive these updates through their web browser, text message and/or email. Here is a list of status updates the customer will receive:

• Algorithm Status

• History/Reporting

• Actual current draw by each group member

- Summary of current draw for the entire group

- Max current renegotiated

- Algorithm settings committed

- Algorithm enabled/disabled

- Internal EVSE temperature

• Monitoring

- EVSE state: disconnected, connected, charging and fault

- Internal EVSE temperature

• Control

- Scheduled charging

- Override of charging

- Charging delay

• Diagnostics

- Ground fault

- Loss communication

- RFID failure

- Un-authorized users

- Contactor monitor

- Overload

- Over/Under voltage

- Invalid payment

- Additional fault diagnostics

3.4.2 Firmware Updates

The firmware for GE’s EV charging stations that are connected to GE WattStation Connect may be upgraded remotely by GE at any time to address critical bug fixes, security patches, or to add feature upgrades.

DuraStation™ EV Charger User Manual

3.5 Technical Details

Requirement Spec

SAE Compliant

Level II per J1772

Vehicle Interface

SAE J1772 EV connector

Cable Length

22 feet

AC Charging Power Output

7.2kW (240VAC @ 30A)

Voltage and Current Rating

208-240VAC @ 30A

AC Power Input

208-240VAC requiring only Line 1, Line 2, and Earth ground

Short Circuit Rating

5kA @ 240VAC

Recommended Service Panel Breaker

Pole, Wall, Single Pedestal: 2-pole 40A breaker on dedicated circuit Double Pedestal: (Qty. 2) 2-pole 40A breaker on dedicated circuit

Ground Fault Protection

Internal 20mA CCID w/ auto re-closure, does not require a GFCI in service panel

Communication Option

CAT5 Ethernet, WiFi or Cellular (CDMA)

Metering

Accuracy

2% accurate on voltage and current

RFID Reader

HID MultiClass SE (model RP15EKNR)

Display Screen

Vacuum Fluorescent Display

Standby Power

5W typ.

Outdoor Rated

NEMA 3R

Safety Compliance (ETL Listing)

UL 2231, UL 2251, UL 2594, cUL 2231, cUL 2594, NEC 625, SAE J1772

Surge Protection

6kV @ 3,000A

EMI Compliance

FCC Part 15 Class B

Operating Temperature

-30°C to +50°C ambient

Operating Humidity

Up to 95% non-condensing

Approximate Shipping Weights

Single Pedestal: 140 lbs Double Pedestal: 175 lbs Pole: 75 lbs Wall: 75 lbs

Dimensions

Single Pedestal: 51.1"H x 14.9"W x 13.8"D Double Pedestal: 51.1"H x 14.9"W x 13.8"D Pole: 31.52"H x 11.82"W x 11.16"D Wall: 31.52"H x 11.82"W x 11.16"D

Table – 3.2

**The maximum power consumption is determined by EVSE. The actual power consumption is determined by EV.

DuraStation™ EV Charger User Manual

4 Operation

4.1 Basic Operational Overview

• The LED bar on the EVSE DuraStation

pedestal unit will glow green when the unit is not in use and

not in a faulted or reserved condition.

• Before plugging the charging connector into the car, swipe the RFID card (if enabled) to initiate the

charge process. The VFD display will indicate whether or not the RFID is approved or denied.

• Plug the connector into car. The LED ring will start flashing green until the vehicle is ready for

charge. This is usually a brief period of time. Some vehicles may have a delayed charge mode. In this case the vehicle may briefly ask for charge to see the voltage and current that is available, then go back into the paused state until it is ready for charge.

• Once the car initiates charging, the LED bar on the unit will change to amber and the VFD display

will show the current and energy that are being delivered.

• The LED bar on the unit will change from amber to flashing green once the car is fully charged,

and the VFD display will show a summary of the charge (total energy delivered and connect time).

• When the vehicle is disconnected the LED bar on the unit will change from flashing green to solid

green.

• The LED bar will turn red if any faults occur and a fault code will indicate on the VFD display. Refer

to Section 8 for fault codes and troubleshooting details.

4.2 Configuration

4.2.1 Connecting to Configuration Tool

The DuraStation Pedestal contains a configuration tool which can be used to establish owner preferences and to setup the communication parameters for the customer’s network. The initial connection to the Configuration Tool must be made via the Integrated Ethernet Communications port (see Section 3.2.1). Subsequent connections to the tool can be made over WiFi after the wireless network settings have been made to connect to the appropriate network.

The default IP address for the DuraStation’s Ethernet communications port is 192.168.13.1. For the purposes of customer convenience, the DuraStation is shipped from the factory with default network setting of “DHCP enabled”. This means that the DuraStation will try to obtain an IP address from a DCHP server if one is available.

IMPORTANT!

n double pedestal DuraStations changes made to the configuration tool

are common

between ports 1 and ports 2.

+ 25 hidden pages

GE DuraStation Operation And Maintenance

Specifications and Main Features

Frequently Asked Questions

User Manual