GE Allegro User Manual

GE
Security
Allegro Control Panel User Manual
P/N 466-1822 • REV F • ISS 09OCT09
Copyright
Disclaimer
Trademarks and patents
Intended use
FCC compliance
Contact information
© 2009 GE Security, Inc.
The information in this document is subject to change without notice. GE Security, Inc.
(“GE Security”) assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document. For the latest documentation, contact your local supplier or visit us online at www.gesecurity.com.
This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.
GE and the GE monogram are trademarks of General Electric Company.
Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
Use this product only for the purpose it was designed for; refer to the data sheet and user
documentation for details. For the latest product information, contact your local supplier or visit us online at www.gesecurity.com.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instrucitons, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipemnt and receiver.
Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.
Consult the dealer or an experienced radio/TV technician for help.
FCC part 15 ID: B47-785B-ALGRO
IC: 867A-785ALGRO
For contact information see our Web site: www.gesecurity.com.
Content
Introduction to Allegro 1
System components 1 Communicating with the panel 2 Cleaning the panel 4
Alarms 5
Siren time-out 5 Preventing accidental alarms 5 Panic alarms 7
Basic operating commands 8
Arming and disarming your system 9
Arming level 1 9 Arming level 2 10 Arming level 3 11
Arming options 12
Quick arm 12 Keychain touchpad arming 12 Quick exit 12 Chime feature 13 Exit delay time 13 Entry delay time 13 Silent extension 14 No delay 14 Auto stay arm 15 Bypassing sensors 15
Programming 18
User access codes 18 Setting the time 19 Adjusting the panel beep volume 19 Version 20 Exiting user programming mode 20
Testing 21
Automatic tests 21 Manual tests 21 Testing central station communication 23
Allegro Control Panel User Manual i
Troubleshooting 24
Reference tables 26
System information 26 User codes 26 Keychain touchpads 26 Accidental smoke and fire alarm 26 Dialer delay 27 Entry and exit delay time 27 Automatic phone test 27 System options 28 Sensor log 29 If the power goes out 29 Conditions, displays, and sounds 29 Siren 32 Trouble beeps 33
Emergency planning 34
Your floor plan 34 Alarm system limitations 34 If your system needs service 35
ii Allegro Control Panel User Manual
Introduction to Allegro
This security system is designed to protect you, your family, and your property whether you are on the premises or away.
This manual describes how to operate your system. It describes basic arming and disarming commands as well as programming instructions for your system features.
The dealer or installer may have already discussed with you many details concerning your system. Specific setup information is shown in “Reference tables” on page 26.
System components
Your security system can include the components shown in Figure 1 below and described in Table 1 on page 2.
Figure 1: System components
1. Panel
2. Dialog Telephone Interface Module
3. Wireless touchpad
4. Keychain touchpad
Allegro Control Panel User Manual 1
5. Motion detector
6. Door/window sensor
7. Environmental sensor
Table 1: System components
Component Description
Panel The panel monitors all the sensors and devices in the system and initiates a
call to the central station in an alarm situation. The panel has a touchpad for arming, disarming, checking status and entering data, such as access codes.
Dialog Telephone Interface Module
Door/window sensors Door and window sensors protect the perimeter of your home by alerting
Motion detectors Motion detectors in hallways or individual rooms detect a person moving
Environmental sensors Environmental sensors such as smoke and carbon monoxide detectors
Wireless touchpad The wireless touchpad can be carried from room to room.
Keychain touchpad Keychain touchpads are handy for simple arming and disarming functions.
The Dialog Telephone Interface Module (DTIM) provides added security by separating the telephone interface from the panel. If the panel is damaged by fire or a break-in, it still reports to the central monitoring station.
the panel when a door or window is opened.
across the field of detection.
remain alert for the presence of fire or carbon monoxide 24 hours a day.
Note: The Light buttons do not work on Allegro system.
They are wireless and can be carried off-site. The installer can program the touchpad to send a police or emergency panic alarm.
Note: The keychain touchpad has not been investigated by UL.
Communicating with the panel
Touchpads allow you to communicate with the panel. In turn, the system can be set up to communicate with you using:
• Icons and scrolling text on the display
• Status beeps from the panel speaker
• Touchpad LEDs
• Alarm sirens
Most of your commands to the panel will consist of entering the command plus a programmed 4-digit access code.
Keychain touchpads do not require an access code. If an alarm is initiated with a keychain touchpad, a different device must be used to disarm the system.
Icons and scrolling test
The panel uses a liquid crystal display (LCD) to communicate system status information. The display uses icons and characters to display messages. If a message is longer than nine characters, the first nine characters are displayed and the rest of the message scrolls through in a marquee fashion.
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Status beeps
The panel siren produces a variety of operating beeps to inform you of different system states and operations.
A key beep is the tone you hear when you press a button on the panel or handheld wireless touchpad. The sound confirms that the button was adequately pressed.
Status beeps come from the siren on the panel and sound when there is a change in the current system status. Status beeps are not alarms, but they do warrant your attention.
Table 2: Status beeps
Type Description
Exit delay Exit delay beeps indicate that an arming command has been entered and
Entry delay Entry delay beeps indicate that you have entered the building and the
Chime feature Chime feature beeps indicate that a door was opened.
Table 2 below describes the different status beeps provided.
the countdown to arming has begun. Exit and close the door behind you before the exit delay expires.
countdown to an alarm has begun. Disarm the system as soon as you enter.
Protest Protest beeps indicate that you are trying to arm the system while there is
an open door or window.
Trouble Trouble beeps indicate that there is a problem with the system or one if its
components. Pressing the * key silences the trouble beeps. If possible, correct the situation causing the trouble beeps. If this is not possible, contact your dealer/installer. If the problem is not corrected, trouble beeps and messages restart 4 (if fire related) to 10 hours later. See “
Trouble beeps” on page 33 for more information.
Sensor test Sensor test beeps are the sounds the system makes during a sensor test to
indicate the number of packets the panel received. See “Sensor test” on page 21.
LEDs
The touchpad has two LEDs that indicate the current system. The red LED is labeled “Armed” and the green LED is labeled “Ready.” Table 3 below describes the LED functions.
Table 3: LED functions
LED Description
Armed LED (red) Flashing = Entry or exit delay
Allegro Control Panel User Manual 3
On = Armed to level 2 (doors and windows) or level 3 (doors, windows, and motions)
Off = Armed to level 1 (disarmed)
LED Description
Ready LED (green) On = System OK
Off = System trouble/protest (check system status)
Checking system status
Checking system status includes finding out if any sensors are open or currently bypassed, whether or not the AC power and backup battery are working, the nature of the most recent alarm, and more, depending on your system’s features and equipment.
Check the system status if your system sounds trouble beeps (four short beeps every minute) or if your panel displays Press Status.
If an alarm or system trouble condition has occurred, it is displayed on the panel when you perform a status check. If any system trouble is active, it continues to show up in every status check until the trouble has been corrected.
To get a system status:
1. Press Status (*) on the panel or wireless touchpad.
The system sounds beeps according to the current arming level (one beep for level 1, two beeps for level 2, and three beeps for level 3).
The panel displays the following status information:
• Alarm memory events following the disarming of the panel.
• Abnormal sensor conditions (open, bypassed, supervisory conditions, low battery, or trouble).
• System troubles.
If there are no current troubles, alarms, or events in alarm memory, the panel displays System is OK.
Note: If all troubles have been resolved, press Status (*) to clear alarm memories.
Cleaning the panel
When your panel needs cleaning, spray a soft cloth with glass cleaner or slightly dampen it with soapy water and gently wipe the panel display.
Caution: Do not spray the glass cleaner on the display or let any liquid run down into
the panel as this could cause damage to your system.
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Alarms
When there is an alarm condition, the siren emits emergency tones and the panel notifies the central station for help.
Siren time-out
The system is not automatically disarmed after an alarm, the sirens continue to sound until the time-out period is reached. Even after the time-out stops the sirens, the alarm is still in progress and remains so until you manually disarm the system. The time-out period can only be programmed by your installer or dealer.
Preventing accidental alarms
Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a technical problem.
Most accidental alarms occur when leaving a residence after arming the system, or upon returning, before disarming system.
If, for example, you arm the system, then run to another room for something you forgot, the exit delay time may expire. Once the exit delay expires, opening an armed door or moving in front of an armed motion detector causes an alarm or starts the entry delay.
Your system can be set up with the opportunity to abort an accidental intrusion, police, or emergency alarm (fire alarms cannot be aborted).
If the dialer delay feature is turned on, you have a programmed amount of time (between 15 and 45 seconds after an event, as set by your installer) to stop the panel before it sends a false alarm to the central station. Talk to your installer or see “Dialer delay” on page 27 to see if this feature is enabled and how much of a delay is programmed.
Fire alarms are always reported. If an accidental fire alarm has sounded, follow your central monitoring station’s procedures to prevent a false dispatch.
To abort a nonfire alarm:
1. When the panel displays ENTER CODE + <type of alarm>, enter your access
code.
The panel displays
ABORTED and sounds one beep.
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Preventing accidental alarms
Follow these guidelines to preventing accidental alarms:
• Close doors and windows before you arm your system and leave your house.
• When leaving the premises, gather the things you want to take with you so you can exit immediately after arming the system.
• Always enter and exit within the programmed delay times.
• Make sure you leave through a door that has a delay time programmed. If you arm your system, then leave through a door without a delay time, the siren sounds the alarm condition immediately.
• When you return, immediately disarm your system.
• Talk to the system installer to be aware of the devices in your security system and learn how each one operates.
• Listen to your system beeps. Take note of indicator lights and touchpad messages indicating the current system status.
• If you have pets, ask your installer if you need pet lenses in your motion detectors or pet immune motion sensors. Pets climb higher than you may guess and can cause alarms when you are away.
• Check the location of your smoke detectors. Smoke detectors near bathrooms can be tripped by steam from a shower. Smoke detectors near the kitchen can be tripped by excessive smoke from cooking.
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Panic alarms
Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a police of fire emergency. A panic alarm can be sent at any time, regardless of the current arming level.
This system is designed to inform central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately.
Each type of panic alarm sounds and reacts differently when activated. A police panic alarm sounds a continuous tone. A fire panic alarm sounds a repeating series of three beeps.
Police panic alarms
A police panic alarm sounds to scare off any intruder and alert neighbors to any trouble. On a monitored system, the central station responds by calling the police.
To activate a police panic alarm from the panel:
1. Press and hold the Arm and 1 buttons until the panel responds.
To activate a police panic alarm from the wireless touchpad:
1. Press and hold the Police (*) buttons until the panel responds.
To activate a police panic alarm from a keychain touchpad:
1. Press and hold the Lock and Unlock buttons at the same time for two seconds.
Fire panic alarms
If your system includes smoke and fire detectors, it monitors the premises for smoke and fire alarms 24 hours a day and in all arming levels.
These alarms cannot be aborted and are always reported to the central station. Since many communities charge for dispatching the fire department in error, your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm. Record these instructions in “Accidental smoke and fire alarm” on page 26.
To activate a fire panic from the panel:
1. Press and hold the Silent and Chime buttons until the panel responds.
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Basic operating commands
Figure 2 below shows the panel keypad and Table 4 below describes the system’s basic commands.
Figure 2: Panel touchpad
Arm
2
Disarm
Sil en t
Quick Exit
1
1
No Delay
4
4
Chi me
7
7
St at us
*
Back
2
5
5
Options
8
8
0
0
3
3
6
6
9
9
Bypass
#
Sel ect
Table 4: Basic system commands
Task Command
Check system status Press Status (*)
Disarm the system Press Disarm + code
Arms doors and windows Press Arm + code
Arm doors and windows, no delay Press Arm + code + No Delay (4)
Arm motions, doors and windows Press Arm (twice) + code
Arm motions, doors and windows, no delay Press Arm (twice) + code + No Delay
Arm system silently Press Silent + Arm + code
Turn chime feature on and off (only when system
Press Chime (7)
is unarmed)
Identify open sensor, trouble conditions, and
Press Status (*)
alarms in memory
Bypass a zone Press Bypass (#) + primary code
Quick exit (for use when system is armed) Press Quick Exit (starts a two-minute timer for use
of one entry/exit door)
Police panic Press and hold both the Arm and 1 buttons until
the panel indicates the alarm
Fire panic Press and hold both the Silent and Chime (7)
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buttons until the panel indicates the alarm
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