GE AG-18-18, AG-14-14 User Manual

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Page 1

GE Appliances

Room Air Conditioners

Owner’s Manual &

Installation Instructions

AG_14 –14,000 BTU models

AG_18 –18,000 BTU models

Pub. No. 49-7378-1 CG 11-98

Page 2

Safety Information

Safety Precautions . . . . . . . . . . . . .3

Use of Extension Cords . . . . . . . . .4

Use of Adapter Plugs . . . . . . . . . . .4

Safety Instructions

Operating Instructions

Controls . . . . . . . . . . . . . . . . . . .5, 6

Care and Cleaning . . . . . . . . . . . . .7

Congratulations! You Are Now Part of the GE Family

Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.

Best of all, you’ll experience these values each time you use your air conditioner. That’s important, because your new air conditioner will be part of your family for many years. And we hope you will be part of ours for a long time to come.

We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.

GE & You, A Service Partnership.

Operating Instructions

Installation Instructions

Preparing to Install the

Air Conditioner . . . . . . . . . . . . . . . .8

Window Installation . . . . . . . .9–13

Installation Instructions

Troubleshooting Tips

Before You

Call For Service . . . . . . . . . . . . . .14

Normal Operating Sounds . . . . . .14

IMPORTANT!

Fill out and return the Consumer Product Registration Card that is packed with this product.

FOR YOUR RECORDS

Write the model and serial numbers here:

You can find them on a label on the side of the air conditioner.

Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service under the warranty.

READ THIS MANUAL

Inside you will find many helpful hints on how to use and maintain your air conditioner properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your air conditioner.

Customer Service

Warranty . . . . . . . . . . . . . . . . . . .15

Service Telephone

Numbers . . . . . . . . . . . .Back Cover

Customer Service Troubleshooting Tips

IF YOU NEED SERVICE

You’ll find many answers to common problems in the

Call For Service Tips

first, you may not need to call for service at all.

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or, you can always call the GE Answer Center® at

800.626.2000, 24 hours a day, 7 days a week.

section. If you review our chart of

Before You

Troubleshooting

Page 3

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock or personal injury.

SAFETY PRECAUTIONS

Safety Instructions

■ Use this appliance only for its intended

purpose as described in this Owner’s Manual.

■ This air conditioner must be properly

installed in accordance with the Installation Instructions before it is used.

■ Never unplug your air conditioner by pulling

on the power cord. Always grip plug firmly and pull straight out from the receptacle.

■ Repair or replace immediately all electric

service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

■ Turn the mode control to

your air conditioner before making any repairs or cleaning.

NOTE:

We strongly recommend that any servicing be performed by a qualified individual.

■ For your safety…do not store or use

combustible materials, gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

The air conditioner should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

OFF

and unplug

Operating Instructions

Installation Instructions

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

See the Installation Instructions,

Requirements

connection requirements.

section for specific electrical

Electrical

Customer ServiceTroubleshooting Tips

Page 4

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

USE OF EXTENSION CORDS –

Because of potential safety hazards under certain

Safety Instructions

conditions, we strongly recommend against the use of an extension cord.

However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed, 14 gauge, 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 125 volts.

USE OF ADAPTER PLUGS –

Because of potential safety hazards under certain

Operating Instructions

Installation Instructions

conditions, we strongly recommend against the use of an adapter plug.

However, if you must use an adapter, where local codes permit, a be made to a properly grounded 2-prong wall outlet by use of a UL-listed adapter available at most local hardware stores.

The larger slot in the adapter must be aligned with the larger slot in the wall outlet to provide proper polarity in the connection of the power cord.

115-Volt models only

temporary connection

115-Volt models only

CAUTION:

DO NOT use an extension cord with any of the 230/208 volt models.

When disconnecting the power cord from the adapter, always hold the adapter in place with one hand while pulling the power cord plug with the other hand. If this is not done, the

may

adapter ground terminal is very likely to break with repeated use.

If the adapter ground terminal breaks,

the air conditioner until a proper ground

USE

has been established.

Attaching the adapter ground terminal to a wall outlet cover screw does not ground the appliance unless the cover screw is metal, and not insulated, and the wall outlet is grounded through the house wiring. You should have the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

DO NOT

Customer Service Troubleshooting Tips

Read and follow this Safety Information carefully.

SAVE THESE INSTRUCTIONS

Page 5

About the controls on the air conditioner.

OFF

LOW

FAN

LOW

COOL

HIGH

FAN

HIGH COOL

MED

COOL

The controls will look like one of the following. (Features and appearance will vary.)

FAN

OFF

COOL

Safety Instructions

MODE CONTROLS

Your model will have one of the above controls.

TEMP CONTROLS

Your model will have one of the above controls.

Controls

Mode Controls

HIGH COOL, MED COOL

cooling with different fan speeds.

LOW FAN

HIGH FAN

and filtering without cooling.

NOTE: If you move the switch from a cool setting to OFF or to a fan setting, wait at least 3 minutes before switching back to a cool setting.

and

LOW COOL

provide

provides air circulation

LOW

FAN

LOW

COOL

Temp Controls

The temp control is used to maintain the room temperature. The compressor will cycle on and off to keep the room at the same level of comfort. When you turn the knob to a higher number the indoor air will become cooler. Turn the knob to a lower number and the indoor air will become warmer.

Operating Instructions

Installation Instructions

Cooling Descriptions

For Normal Cooling COOL

with the temp control at midpoint.

For Maximum Cooling

temp control at the highest number available on your knob.

For Quieter & Nighttime Cooling

with the temp control at midpoint.

—Select

HIGH COOL

—Select

MED

with the

LOW COOL

Customer ServiceTroubleshooting Tips

Page 6

OFF

CIRCULAIRE

About the controls on the air conditioner.

Additional controls and important information.

Energy Saver

The energy saver switch controls the fan.

Safety Instructions

—The fan and compressor cycle on and off together. This results in wider variations of room temperature and humidity. Normally used when the room is unoccupied.

Vent Control

The vent control is located above the control knobs.

When set at be circulated and conditioned. When set at some inside air is exhausted outside.

Operating Instructions

Air Direction – Side-to-Side

(on some models)

, only the air inside the room will

OPEN

OFF

— The fan runs all the time, while the

compressor cycles on and off.

This switch must be set at the fan settings (on the mode control).

To open the vent, pull the lever toward you. To close it, push it in.

OFF

in order to use

CIRCULAIRE (on some models)

For fixed side-to-side air direction, set the Circulaire switch to ONuntil the desired air direction is obtained, then move it to

Installation Instructions

For continuous side-to-side air circulation, set the Circulaire switch to ONand leave it there.

Air Direction – Up and Down

Fingertip pressure on the bank of horizontal louvers adjusts the air direction up or down.

OFF

Customer Service Troubleshooting Tips

Page 7

Care and cleaning of the air conditioner.

Grille and Case

Safety Instructions

Turn the air conditioner off and remove the plug from the wall outlet before cleaning.

Outdoor Coils

The coils on the outdoor side of the air conditioner should be checked regularly. If they are clogged with dirt or soot they may be professionally steam cleaned, a service available through your GE service outlet.

Air Filter

The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary.

To remove:

To clean, use water and a mild detergent. Do not use bleach or abrasives.

Operating Instructions

Installation Instructions

Open the inlet grille upward by pulling out the

bottom of the inlet grille.

Using the tab, pull up slightly on the filter to

release it and pull it down.

Clean the filter with warm, soapy water. Rinse and let the filter dry before replacing it.

CAUTION: DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance.

Customer ServiceTroubleshooting Tips

Page 8

Preparing to install the air conditioner.

Read these instructions completely and carefully.

Before You Begin

Safety Instructions

Operating Instructions

NOTE TO INSTALLER: Leave these instructions with

the air conditioner after installation is completed.

NOTE TO CONSUMER: Keep this Owner’s Manual and Installation Instructions for future use.

IMPORTANT NOTES:

For personal safety, this air conditioner must be properly grounded.

It is important to have the wall outlet and circuit checked by a qualified electrician if there is any doubt as to whether a proper ground exists.

Follow National Electric Codes (NEC) and/or local codes and ordinances.

Electrical Requirements

Some models require 115/120-volt a.c., 60 Hz grounded outlet protected with a 15-amp time delay fuse or circuit breaker.

The 3-prong grounding plug minimizes the possibility of electric shock hazard. If the wall outlet you plan to use is only a 2-prong outlet, it is your responsibility to have it replaced with a properly

Installation Instructions

grounded 3-prong wall outlet.

CAUTION:

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

Do not change the plug on the power cord of this air conditioner.

Aluminum house wiring may present special problems—consult a qualified electrician.

Some models require 230/208-volt a.c., protected with a time delay fuse or circuit breaker. These models should be installed on their own single branch circuit for best performance and to prevent overloading house or apartment wiring circuits, which could cause a possible fire hazard from overheating wires.

Customer Service Troubleshooting Tips

Tools You Will Need

■ Phillips-head screwdriver

■ Flat-blade screwdriver

■ Ruler or tape measure

■ Scissors or knife

■ Pencil

■ Level

■ Hammer

Page 9

Window Installation Instructions

Parts Included

Safety Instructions

Left

accordion

panel

Frame guide (2)

Top mounting rail

Window

sash seal

Foam top

window gasket

Operating Instructions

seal strip

Installation Instructions

Right

accordion

panel

Window locking

bracket

Type A (14)

Sill bracket (2)

Support bracket (2)

Type B (7) Type C (5) Type D (2) Carriage Bolt (2) Lock Nut (4)

Customer ServiceTroubleshooting Tips

Page 10

Window Installation Instructions

Read completely, then follow step-by-step.

Window Requirements

Safety Instructions

Operating Instructions

Installation Instructions

■These instructions are for a standard double-

hung window. You will need to modify them for other types of windows.

■The air conditioner can be installed without the

accordion panels if needed to fit in a narrow window. See the window opening dimensions to the right.

■All supporting parts must be secured to firm

wood, masonry or metal.

■The electrical outlet must be within reach of the

power cord.

Storm Window Requirements

A storm window frame will not allow the air conditioner to tilt towards the outside and will keep it from draining properly. To adjust for this, attach a piece of wood to the stool.

1/2″ higher than frame

Storm window frame

Stool

Wood

18″ min.

29″ to 41″

(With accordion panels)

26″ min.

(Without accordion panels)

Window opening dimensions are for a standard double-hung window.

WOOD PIECES—

WIDTH:

LENGTH:

frame.

THICKNESS:

piece of wood on the stool to make it 1/2″higher

than the top of the storm window frame.

Attach securely with nails or screws provided by the installer.

2″

Long enough to fit inside the window

To determine the thickness, place a

Customer Service Troubleshooting Tips

Page 11

Remove the Air Conditioner From the Case

Safety Instructions

Remove the 2 shipping screws from the back of

the case.

Remove the 2 screws on each side of the case.

Keep these for later use.

Shipping screws

Prepare the Window and the Case

Cut the window sash seal to the proper length.

Peel off the backing and attach the seal to the underside of the window sash.

Slide the air conditioner from the case by

gripping the base pan handle and pulling forward while bracing the case.

Remove the backing from the top mounting

rail seal strip and attach the seal to the bottom of the top mounting rail.

Operating Instructions

Installation Instructions

Bottom of case

Carefully insert the plastic frame guides into

the bottom of the case on each side.

Frame guide

Install the top mounting rail with 3 type A

screws on the inside of the case. Insert the frames for the accordion panels into the top mounting rail and the frame guides. Attach the accordion panels to the side of the case using 5 type A screws.

Top mounting rail

Frame guides

Customer ServiceTroubleshooting Tips

Page 12

Window Installation Instructions

Prepare the Window

Safety Instructions

Operating Instructions

Installation Instructions

Loosely attach the sill brackets to the support brackets using the 2 carriage bolts and 2 lock nuts.

Carriage bolt

Sill bracket

Install the Case in the Window

Align the inside edge of the sill brackets with

the 11″mark from the centerline and attach

them to the window sill using 2 type B screws on each side.

Carefully place the case on the window stool

aligning the center front on the bottom with the centerline marked on the window stool. Close the window making sure the window sash is behind the top mounting rail.

Using the larger diameter hole in the case, attach

the brackets to the case using two type D screws and 2 lock nuts.

Support bracket

Lock nut

Open the window and mark the centerline of

the window stool. Measure and mark 11″to the

left and right of the centerline.

11″

Centerline

Secure the case to the window stool by

using 3 type B screws.

Customer Service Troubleshooting Tips

Type D screws with lock nuts

Type B screws

Adjust the carriage bolts and the lock nuts in

each support so that the case is installed with a

slight downward tilt (about 1/4″) toward the

outside. Tighten the bolts.

CAUTION: DO NOT drill a hole in the base pan. The unit is

designed to operate with approximately 1/2″of water in the

base pan.

Pull the accordion panels to each window

sash track. Attach them on each side to the window sash and the window stool using 4 type C screws.

Page 13

Install the Window Locking Bracket and the Foam Top Window Gasket

Safety Instructions

Attach the window locking bracket with a type C screw.

Install the Air Conditioner in the Case

Slide the air conditioner into the case.

Reinstall the 2 screws removed earlier on each side of the case.

Before installing the front grille, pull out the

vent control lever located above the unit control knobs, as shown.

Cut the foam top window gasket to the window

width.

Stuff the foam between the glass and the

window to prevent air and insects from getting into the room.

Attach the front grille to the case by inserting the

tabs on the grille into the slots on the front of the case. Push the grille in until it snaps into place.

Operating Instructions

Installation Instructions

Guide the lever carefully through the grille as you push it in.

Lift the inlet grille and secure the front frame

with a type A screw. Lower the inlet grille into place.

Customer ServiceTroubleshooting Tips

Page 14

Before you call for service…

Troubleshooting Tips Save time and money! Review the chart below first and you may not need to call for service.

Safety Instructions

Problem Possible Causes What To Do

Air conditioner does not start

The air conditioner • Make sure the air conditioner plug is pushed is unplugged. completely into the outlet.

The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace breaker is tripped. the fuse or reset the breaker.

Power failure. • If power failure occurs, turn the mode control to

OFF

When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload.

Air conditioner does not cool as it should

Operating Instructions

Air conditioner

Installation Instructions

freezing up

Normal Operating Sounds

■ You may hear a pinging noise caused by water

being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.

■ You may hear the thermostat click when the

compressor cycles on and off.

Airflow is restricted. • Make sure there are no curtains, blinds or furniture

blocking the front of the air conditioner.

The temp control may • Turn the knob to a higher number. The highest setting not be set high enough. provides maximum cooling.

The air filter is dirty. • Clean the filter at least every 30 days.

See the

The room may have been hot. • When the air conditioner is first turned on you need to

allow time for the room to cool down.

Cold air is escaping. • Check for open furnace floor registers and cold

air returns.

• Set the air conditioner’s vent to the closed position.

Cooling coils have iced up. • See “Air conditioner freezing up” below.

Ice blocks the air flow • Set the mode control at and stops the air conditioner with the temp at 1or 2. from cooling the room.

Operating Instructions

■ Water will collect in the base pan during

high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.

■ The fan may run even when the compressor

is not.

section.

HIGH FAN

HIGH COOL

Customer Service Troubleshooting Tips

Page 15

Air Conditioner Warranty

All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. For service, call 800-GE-CARES.

For The Period Of: GE Will Replace:

Safety Instructions

One Year Any part

From the date of the original purchase

Five Years Any part of the sealed refrigerating system

From the date of the original purchase

During this and in-home service to replace the defective part.

and all connecting tubing) which fails due to a defect in materials or workmanship. During this in-home service to replace the defective part.

of the air conditioner which fails due to a defect in materials or workmanship.

full one-year warranty,

five-year warranty,

GE will also provide,

What GE Will Not Cover:

■Service trips to your home to teach you how to use the

product.

■Improper installation. If you have an installation problem,

or if the air conditioner is of improper cooling capacity for the intended use, contact your dealer or installer. You are responsible for providing adequate electrical connecting facilities.

■Failure of the product resulting from modifications to the

product or due to unreasonable use including failure to provide reasonable and necessary maintenance.

■In commercial locations labor necessary to move the unit

to a location where it is accessible for service by an individual technician.

■Replacement of house fuses or resetting of circuit

■Failure due to corrosion on models not corrosion-

■Damage to the product caused by improper power supply

■Incidental or consequential damage to personal property

free of charge,

(the compressor, condenser, evaporator

free of charge,

breakers.

protected.

voltage, accident, fire, floods or acts of God.

caused by possible defects with this air conditioner.

all labor

all labor and

Operating Instructions

Installation Instructions

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Customer ServiceTroubleshooting Tips

Page 16

Service Telephone Numbers.

GE Answer Center

The GE Answer Center® is open 24 hours a day, 7 days a week.

Safety Instructions

In-Home Repair Service

Expert GE repair service is only a phone call away.

Special Needs Service

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Operating Instructions

Service Contracts

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

800.626.2000

800-GE-CARES (800-432-2737)

800.626.2000

800-626-2224

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly

Installation Instructions

to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First,

contact the people who serviced your appliance.

Next,

Troubleshooting TipsCustomer Service

if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations GE Appliances Appliance Park Louisville, KY 40225

Finally,

if your problem is still not resolved, write:

Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606

800-626-2002

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