Page 1
OPTIONS AFTER
3 BEEP SIGNAL
Bypass Annomcament ANYKEY 1
Ptay Messages
Play Announcement
Advance to Next Menu
Stop
Delete Message
Ptay Previous Message
Repeat Message
Skip Message
Record Announcement
Record Memo
Turn System On
Turn System Oft
i
____________________
TOUCH TONE
COMMAND
S
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m
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start
E 0
start
[1 E
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Stop
stop
OPTIONS AFTER
3 BEEP SIGNAL
Bypass Announcement ANYKEY 1
Ptay Messages
Play Announcement
Advance to Next Menu
Stop
Delete Message
Ptay Previous Message
Repeat Message
Skip Message
Record Announcement
Record Memo
Turn System On
Turn System Oft
TOUCH TONE
COMMAND
m
E
E
B
E
B
E
E
start
B B
Start Stop
E E
E
B
■lop
.
Page 2
Digital
Answer-Phone
MODEL 2-9831
^ Dial telephone number arxJ watt
for system to answer.
Press key for OGA
(Outgoing Announcement) bypass,
A Enter 3-digit security code
after tranter tone.
Listen for messages or,
Enter Touch Tone Command,
^ Hang up.
□ □□
Write Migit security code in boxes.
Digital
Answer-Phone
MODEL 2-9831
^ Dial telephone number ar>d watt
for system to artswer.
Q Press ^ key for OGA
(Outgoing Announcement) bypass.
A Enter Migit security code
after transw tone.
Q Listen for messages or,
Enter Touch Tone Command,
^ Hang up.
□ □□
Write Wigit security code in boxes.
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Page 3
QUICKSET-UP
IMPORTANT: INSTALL THE ENCLOSED 4 “AAA “ BA TTERIES IN THE
COMPARTMENT UNDERNEATH THE MEMORY LOG. This will preserve
your announcement and messages in the event of power loss
For Desk Use
Read the Use and Care Guide for the details
of operation and other features.
О Unwrap the long straight line cord and plug one end into the "PHONE LINE'
jack on the back of the telephone base. Plug the other end into your telephone
wail outlet
О Plug the jack end of the power supply Into the “POWER" ¡ack on the
back of the telephone base. Plug the other end into your power outlet. NOTE:
Display will flash “Lo” If fresh batteries have not been added
Plug one end of the coiled cord Into the handset and the other end into the
jack on the side of the telephone base.
О Check the side switch settings NOTE: Set the “PULSE TONE" switch to
"TONE“ if you subscribe to Touch Tone Service
О Record your Out Going Announcement: Lift the door on top of the telephone
base. Press and hold the "ANNOUNCEMENT" button, speak clearly after the
tone, release the button when finished To check your Announcement, tap
the "ANNOUNCEMENT" button.
О the Time/Day: Press and hold the "HOUR", "MINUTE", and "DAY" buttons
to set the current time and day. Tap the "TIME CHECK" button to review.
О Set the "RING SELECT" switch, located on the back, to either 2 or 4 rings
The machine will answer on the second or fourth ring respectively. The 'TOLL
SAVER“ is a special feature explained in the Use and Care Guide.
О Store Emergency (see Use and Care Guide! and frequently called numbers as
described on the underside of the memory log
For Wall Use
o Turn the telephone base over and remove the wall/desk adapter.
Q Plug the jack end of the power supply into the "POWER" jack on the back of
the telephone base. Position the power supply cord so that it runs down the
center of the telephone back.
& Reverse the wall/desk adapter so that the "THIS END UP " notice is pointing
upward. Position over the power supply cord.
o Reconnect the adapter to the base, In the lower position, so that the power
cord runs through the small rectangular notches.
0
Plug one end of the SHORT straight line cord Into the back of the telephone
base. Plug the other end Into your telephone wall outlet.
O sap adapter mounting holes over the wall plate posts and slide the phone
down so that the adapter/base assembly is firmly in place
O Plug the other end of the power supply into your power outlet
O Push up and slide out the handset hook. Rotate a half turn and slide back
down into place
^ Follow "For Desk Use" Instructions 3 ■ 8
2-9831 31792
Page 4
Page 5
TABLE OF CONTENTS
SECTION PAGE
INTRODUCTION 3
A. Importance of Installing Batteries , . . .3
B. Parts Checklist
CONTROLS & FEATURES 5
A. Telephone Features
..............................
.......................
B. Answerer Features.........................5
C. Telephone Controls
D. Answerer Controls
INSTALLATION 10
....................
.....................
6-7
8-9
A. Introduction ................................10
B. Installation for
Desk or Table Top Use
.........
10-11
C. Installation for
Wall Mount Use
TELEPHONE OPERATION
.....................
12-13
A. Introduction ............................
B. Important Features to Note
.....
C. How to Make and Receive Calls
D. How to Use Automatic Redial . .
E. How to Place Call on Hold ....
F. How to Use the Flash Button . . .
TELEPHONE MEMORY OPERATION
A. Introduction
..........................
B. How to Store..........................
C. Changing or Correcting a
Stored Number
.....................
D. Storing a Pause in Dialing ....
E. How to Dial a Stored Number. .
F. How to Chain Dial Using
the Memory
...........................
4
5
14
14
14
14
14
15
15
16
16
16
16
17
17
17
SECTION PAGE
ANSWERING SYSTEM OPERATION 18
A. Introduction ................................18
B. Setting the Time/Day Stamp
.......
18
C. Recording Your Announcement .... 19
D. Playing Back Your Announcement , , 19
E. Turning the Answering System
On or Off.....................................20
F. Message Volume Control
G. Recording a Memo................
...........
.......................20
20
H. Message Counter
Display Operation
I. Automatic Answering Operation
................
.21
J. Incoming Message Length ....
K. Screening Your Calls
L. Ring Select
M. Toll Saver
...........................
.....................
............
.22
.22
N. Playing your Messages/Memos .
O. Erasing Your Messages
P. When Memory is Full
Q. When the Answer Function is Off
R. Answerer Reset
REMOTE OPERATION
.......................
A. Introduction ............................
.........
.............
.24
.24
.24
.24
.25
B. Outgoing Announcement
(OGA) Bypass
C. Using the Remote Voice Menus .
D. Remote Voice Menus
E. Touch Tone Commands
F. When Memory is Full
........................
............
..........
............
.25
.25
,25
.26
.27
G. When Answer Function is in
Off Position
IN CASE OF DIFFICULTY
PRODUCT CARE
A. Product Care
B. Service
............................
.......
.27
.28
.30
,30
.30
21
22
22
23
25
GE TWO-YEAR
LIMITED WARRANTY 31
FCC REGISTRATION
INFORMATION
INTERFERENCE
INFORMATION
HEARING AID
COMPATIBILITY...............................BACK COVER
.................................
.................................
BACK COVER
BACK COVER
Page 6
INTRODUCTION
Your new GE Model 2-9831 Fully Digital Answer Phone System combines
the features of a memory telephone and an answering machine into a
compact, easy-to-install, and easy-to-use unit. This system is designed to
store up to 12 telephone numbers and record incoming messages using
digital memory, eliminating the need for tapes while providing a full range of
answering system features.
Please read this USE AND CARE GUIDE carefully to familiarize yourself
with all the features of your new Answer Phone System. Retain this guide
for future reference.
FCC NUMBER IS LOCATED ON THE BOHOM OF THE BASE
REN NUMBER IS LOCATED ON THE BOHOM OF BASE
OTHER IMPORTANT INFORMATION ON BACK COVER OF THIS GUIDE
4 AAA Alkaline Batteries are provided for backup power. Please be
sure to install them into the GE 2-9831 to retain your messages,
outgoing announcement, and time clock during a power failure.
See Installation Instructions (Desk or Table Top Installation on p. 10
or Wall Mount Installation on p. 12) for proper installation procedure.
A. Importance
of Installing
Batteries
Page 7
INTRODUCTION
B. Parts
Check List
Carefully remove unit from the package. Check this list to be certain
all components are included. Remember to save your sales receipt in
case you ever need warranty service.
Handset
One Long
With Power Cord
QUICK SET-UP
l¥PORTAtiT: IMSTAIl WEEtiaOSED 4 ’AAA'UTmtlES IM THE
COMPAATMEHT UHDEKHEATH THE MEMORY LOG. This will preserve
you! and meisages in the event otpowef loss
0 Plug the ¡3d. end of the
bad of the teleph:
Display will fl
Telephone Line Cord
Read the Use and C aic Guide lot ihc dajds
ot opcfation and othcf Icaiuies
Quick Set-up Sheet
Telephone Line Cord
Page 8
CONTROLS
& FEATURES
12 Number Memory
— 3 One-touch memory locations.
— Memory for 9 additional frequently called numbers.
Line-In-Use Indicator — tells you that the line is being used by
this phone, the answerer, or an extension.
One Touch redial of last number dialed.
Electronic Hold can be released from this phone or any
extension on the line.
Flash Function for easy use of enhanced phone services such
as call waiting.
Ringer Volume Control
Tone/Pulse Switchable dialing
Hearing Aid Compatible
Fully Digital {Tapeless recording)
— Better reliability than tape.
— No moving parts to break, jam, or wear out.
— Instant playback of incoming messages — no need to wait for
a tape to fast forward or rewind.
Fourteen minutes of total recording time or a maximum of 40
messages.
Voice Time/Day Stamp: answerer will tell you the time and day
each message was received.
Digital Message Counter tells you the number of messages you
have received.
Auto Disconnect stops answerer when any phone extension is
picked up.
Battery Back-Up to save outgoing announcement, recorded
messages, message count, and clock function during a power
failure. 4 fresh "AAA” batteries must be installed for the back-up
feature to function.
Battery Low Indicator
Skip messages, forward or backward, instantly with the press of
a button. Message counter will tell you what message you are on.
Erase Button allows you to erase messages in answering
system.
Beeperless remote message retrieval with 10 functions and a
voice menu to assist you. Messages are automatically saved
unless you intentionally erase them.
Call Screening Speaker
Memo Recording — allows local message recording.
Message Length Control — 2 min. or 4 min. max. for incoming
messages.
Toll Saver for remote operation.
Two-Year Limited Warranty
A, Telephone
Features
B. Answerer
Features
Page 9
CONTROLS
& FEATURES
Page 10
CONTROLS
& FEATURES
1. Hook Switch - Connects and disconnects the telephone line.
2. Handset Hook - Holds the handset in place when mounted
on the wall.
3. Handset - Contains transmitter and receiver for phone
conversation.
4. Directory Card - Listing space for names/numbers in phone
memory.
5. Base Jac/f-Jack for coil cord.
6. Handset Jack- Jack for coil cord.
7. (*) and (#) Buttons - Used in touch tone mode for special
service functions.
8. Redial Button - Redials last number dialed and acts as pause
function in memory storage of phone numbers.
9. Flash Button - Creates a signal for special services such as
call waiting.
10. Hold Button - Places call on hold.
11. Line In Use Indicator - Shows when line is in-use (solid red)
or when phone is on hold (flashing red).
12. Telephone Key Pad- Dials, enters phone numbers into phone
memory, and selects 1-9 stored numbers.
13. Memory Dial Button - Dials stored phone numbers.
14. Memory Store/ln Button - Stores phone numbers in phone
memory.
15. Emergency Quick Dial Buttons - Provide instant dialing
of up to 3 important telephone numbers by pressing
A, B, or C.
16. Phone Line Jack - Connects the supplied modular cord.
17. Base Plate - Used to adapt the phone to either table top or
wall mount installation.
18. Ringer Volume-Sets ringer volume Hi, Lo, or Off.
19. Pulse/Tone Switch - Sets the dialing mode to match your
phone system.
C. Telephone
Controls
Page 11
CONTROLS
& FEATURES
0. Answerer
Controls
20. Battery Compartment — Holds 4 "AAA” Batteries for answer
function’s memory backup.
21. Speaker — Plays back messages and provides voice menu.
22. Time/Day Set — Allows setting of time/day stamp message
added to incoming messages.
Hour Button — Sets the hour.
Minute Button — Sets the minute.
Day/Time Check Button — Sets day of the week. Also
provides audible time/day setting report.
23. Mic — Microphone picks up voice to record announcements or
memos.
24. Door — Opens for access to controls of the answering system.
25. Announcement Button — Records outgoing greeting or allows
playback to review.
26. Message Review Button — During playback, replays an earlier
recorded message in sequence or scans backward within the
message.
27. Stop Button — Stops recorded message playback.
28. Message Skip Button — During playback, skips messages or
fast forwards within current message.
29. Memo Button — Records memo in answering system.
30. Messages indicator — Displays number of messages in
memory and battery status.
31. On/Off Button — Turns answer function on or off. (Message
indicator displays "—” for OFF).
32. Piay Button — Plays messages stored in answering system.
33. Erase Button — Erases messages in answering system.
34. Volume — Sets message volume for answering system.
35. incoming Messages Switch — Limits incoming message
length to 2 or 4 minutes.
36. Ringer Select Switch — Selects number of rings (2, 4, or Toll
Saver) for answer function pickup. The machine will answer on
the ring selected.
37. Power Jack — AC/DC Adapter input.
^Security Code — Factory preset 3-digit number that limits
remote access to your messages (on bottom of unit, not
shown).
Page 12
‘ CA UTION: UNPLUG
PHONE CORD FROM
WALL BEFORE
CHANGING BATTERIES
ATTENTION:
DÉBRANCHER LE
TÉLÉPHONE DELA
PRISE MURALE AVANT
DE CHANGER LES PILÉS
CONTROLS
& FEATURES
(O O O)
HOlO
O
FLASH
O
fiEOIAL
O
Page 13
INSTALLATION - DESK OR TABLE TOP
A. Introduction
B. Installation for Desk or
Follow these steps to connect your new
Answerphone for proper operation. Make sure you
have a modular telephone jack and a standard 110
V AC electrical outlet near the place you have
chosen to install your Answerphone.
1. Install the Batteries Open the battery cover, located under the handset and number directory, with a screwdriver.
Insert 4 AAA Alkaline Batteries, paying attention
to the polarity in the holder, and replace the
cover. The black ribbon goes under the
batteries. Leave the end exposed to allow easy
removal when batteries need to the replaced.
2. Connect the Coiled Cord Plug one end of the coiled cord to the handset and plug the other into the handset jack. Place the handset in the cradle.
Page 14
3. Connect the Long Telephone Line Cord Plug one end of the line cord into the
PHONE LINE plug on the unit. Plug the
other end into the telephone outlet. A RJ11C
outlet jack is required. If you don’t have a
RJ11C outlet, an adapter can be purchased
4. Connect the Power Cord Plug the right angle plug on the power cord into the Answer-Phone™ power jack.
INSTALLATION - DESK OR TABLE TOP
5 Plug in the Power Supply
Plug the Power Supply into the 110 V AC
power outlet. A tone signal will be heard and
the MESSAGES INDICATOR will read “00”.
Lift the HANDSET to check for dial tone. The
LINE IN USE indicator will turn RED while
the handset is off the hook. Your installation
is completed.
Note: During power outages the Answering
system will not function even though batteries
are installed. The telephone, however, will
remain operational. The backup batteries will
retain your announcement, messages, and
clock for over 24 hours.
11
Page 15
INSTALLATION - WALL MOUNT
e
C. Installation for Wall Mount Use
1 Install the Batteries
ISi
iiliiiiliiiliiiiii;
Open the battery cover located under the
handset and number directory with a
screwdriver.
(5 i
t tl
. ^
Insert 4 AAA Alkaline Batteries paying attention
to the polarity in the holder and replace the
cover. The black ribbon goes under the
batteries. Leave the end exposed to allow easy
removal when batteries need to be replaced.
..........
J
©i
2. Reverse the Handset Hook Firmly slide the HANDSET HOOK out of the cradle. Rotate it 180'" and slide it back into the cradle.
3. Remove the Base Plate For wall mount installations,
- Press in the two tabs and pull the BASE
PLA TE from the back of the telephone.
12
Note: For future reference, please copy your 3-digit security code
located on the back of the unit.
PRESS IN
TABS
4. Connect the Power Cord Insert the right angle plug of the POWER
CORD into the POWER JACK on the back of
the telephone.
Note: Do not plug Power Supply into wall outlet
until all other steps are completed.
Note: During power outages the Answering system will not function
even though batteries are installed. The telephone, however, will
remain operational. The backup batteries will retain your
announcement and messages, and clock for over 24 hours.
Page 16
5. Install the Base Plate so that the Arrows Face
Upward
Position the POWER CORD in the top and
bottom notches in the BASE PLATE. Snap the
base plate into the lower set of tab openings in
the base of the telephone.
6. Connect the Short Telephone Line Cord Plug either end of the SHORT TELEPHONE
LINE CORD into the PHONE LINE JACK on the
back of the telephone. Connect the other end to
the wall phone jack.
7 Mount the Telephone to the Wall Plate
Position the telephone against the wall jack plate
so that pins of the plate align with key hole slots
on the BASE PLATE. Press the telephone
against the jack plate so that pins pass through
key hole slots in the BASE PLATE. Gently guide
the telephone downward to secure the telephone
to the jack plate.
Note: Be certain that the AC POWER CORD and
the TELEPHONE LINE CORD stay clear of the
pins of the wall plate and the keyhole slots on the
BASE PLATE.
8. Connect the Coiled Cord Plug one end of the coiled cord to the handset
and plug the other into the handset jack. Place
the handset in the cradle.
INSTALLATION - WALL MOUNT
O
—
, !
\ ■
i CD O■D
\ .¿) 'J i)
\ .D i'
■ o
’J
■
9. Plug in the Power Supply Plug the Power Supply into the 110 V AC power outlet. A tone signal will be heard and
the MESSAGES INDICATOR will read “00”.
Lift the HANDSET to check for dial tone. The
LINE IN USE indicator will turn RED. Your
installation is complete.
13
Page 17
TELEPHONE
OPERATION
A. Introduction
B. Important
Features
to Note
—^
O
C. How to
Make and
Receive
Calls
The GE Model 2-9831 Answerphone provides normal telephone
operation along with storage of up to twelve telephone numbers in
memory for automatic dialing of frequently called or emergency
numbers.
1. Pulse/Tone Switch The PULSE/TONE switch located on the side of the unit should be set to the proper position. The switch should be set to TONE if you
have “touch tone” service. Otherwise, set to PULSE.
Note: If one has a pulse service, the switch may be changed to
TONE after a call is made. This allows access to phone services
that require a tone. Return switch to PULSE when call is
completed.
2. Ringer Volume
The RINGER VOLUME svj'\tct\ located on the side of the unit can
be set to the following:
Hi - Maximum Volume
Lo - Lower Volume
Off - Ringer is not heard
3. Line In Use Status Light w\\\ indicate the following:
SOLID RED - Telephone or extension is in use or answerer is
taking a call.
SLOW BLINKING RED - A call is on hold.
To Make A Call:
1. Pick up HANDSET.
2. Wait for dial tone.
3. Dial telephone number.
4. When finished, hang up.
To Receive a Call:
1. When phone rings, pick up HANDSET and talk.
2. When finished, hang-up HANDSET.
D. How to Use
Automatic
Redial
O
o
HiDlAL
O
14
The telephone automatically remembers the last number dialed
(up to 16 digits long). This number will remain in redial memory until
another number is dialed.
To Redial Last Number:
1. Pick up HANDSET.
2. Wait for dial tone.
3. Press REDIAL.
Page 18
TELEPHONE
OPERATION
An incoming or outgoing call can be temporarily placed on hold. No
sound can be heard through the handset by either party.
To Place Call on Hold:
1. Inform other party you are placing them on hold.
2. Press HO/-D button. LINE IN USE indicator will
blink red.
3. Hang up the HANDSET or place it on the table beside the
telephone.
To Take a Call off Hold:
1. If you left the HANDSET in the CRADLE, pick up the HANDSET
at this phone or any extension and the call is off hold.
2. If you placed the HANDSET beside the telephone, press the
HOLD button and the call is off hold.
The momentary press of the FLASH button allows enhanced
features provided by the telephone company, such as call waiting, to
be used. If you subscribe to any of these services, refer to the
telephone company’s instruction on use.
E. How to
Place a
Call on
Hold
mo
O
o
H£0tAL
o
F. How to Use
the Flash
Button
15
Page 19
TELEPHONE
MEMORY OPERATION
A. Introduction
B. How to
Store
C sTotsm aui
o) (dio)
EMERGENCY QUICK DIAl
ABC
(O O O)
J2 NUMBER MEMOR Y
Your new GE Model 2-9831 Answerphone has 12 nnemory
locations capable of storing a telephone number of up to 16 digits.
Three telephone numbers can be stored in the 3 Emergency/Quick
Dial positions and dialed with one touch.
9 Memory positions are dialed with two touches {DIAL and the
number button 1-9 corresponding to the memory location).
Important: Before you begin storing telephone numbers in memory
you must set the PULSE/TONE switch to the correct
position.
Emergency/Quick Dial Numbers
1. Pick up the HANDSET.
2. Push STORE/tN.
3. Enter the telephone number (it will not actually call the number In
this mode).
4. Push STORE/IN again.
5. Push selected emergency Quick Dial location -
A, B, or C.
6. Hang up HANDSET.
7. Write the name or number of party stored in memory location on
Directory Card.
Frequently Called Numbers
1. Pick up the HANDSET
2. Push STORE/IN
3. Enter the telephone number (it will not actually call the number in
this mode).
4. Push STORE/IN again.
5. Push key pad 1, or 2..., or 9 for memory location.
6. Hang up HANDSET.
7. Write the name or number of party stored in the memory location
on Directory Card.
C. Changing or
Correcting
a Stored
Number
16
How to Change a Stored Number
Repeat the storage sequence. The new number will replace the old
number at the memory location.
How to Clear a Stored Number
Repeat the storage sequence. Skip step 3 in the sequence (i.e. do
not enter a telephone number). The storage location will be blank
when sequence is completed.
How to Correct an Error while Storing
Simply hang up and repeat the procedure for storing from the
beginning.
Page 20
TELEPHONE
MEMORY OPERATION
When storing a number, a momentary delay may be needed in the
dialing sequence for a stored telephone number. This is generally
used when a “PAUSE” is needed to wait for a dial tone (e.g. after
dialing a long distance access number). The REDIAL button should
be pressed at the point where a pause is needed in the dialing
sequence. During storage, pushing the REDIAL button serves to store
a pause in the dialing sequence as often as needed. (Note; Each
pause counts as one digit in the sequence.)
Example: 123 REDIAL 456-789-0123
Emergency/Quick Dial Numbers
1. Pick up HANDSET.
2. Wait for Dial Tone.
3. Press A or Бог C.
Frequently Called Numbers in Memory
1. Pick up HANDSET.
2. Wait for Dial Tone.
3. Press DIAL.
4. Press /, or 2..., or 9.
D. Storing a
Pause in
Dialing
3)) о
E. How to Dial
a Stored
Number
IMEFOINCY QUICK DIAL
ABC
(O О O)
This feature allows you to dial in succession a chain of numbers in
different memory locations. This is useful when you must dial more
than one number in memory to complete a call, such as with frequent
calls via an independent service (e.g. MCI or Sprint).
For Example: Memory Location
Local Access Number of Long
distance company, and 2 or 3 6
pauses at end
Authorization Code (ID) 7
Long distance phone number 8
To initiate Chain Dialing
1. Press DIAL.
2. Press 6.
3. Press DIAL.
4. Press 7.
5. Press DIAL.
6. Press 8.
F, How to
Chain Dial
Using the
Memory
17
Page 21
ANSWERING
SYSTEM OPERATION
A. Introduction
Your new Answer-Phone'“ has digital memory eliminating the need
for tapes and provides a full range of features. The answering
system can hold up to 14 minutes of messages or a maximum of
40 individual messages.
When you are at home, you can use your new system to
• Answer calls when you cannot answer the telephone.
• Screen incoming calls when you do not want to be disturbed.
• Take messages from callers.
• Record memos directly using the unit’s built in microphone.
SuperVox allows the Answer-Phone'“ to disconnect automatically if
a calling party hangs up or stops talking. The unit also places a
time and day stamp on each incoming message or memo.
When you are away, you can use any touch tone phone to
• Listen to messages.
• Bypass the announcement and leave a message quickly.
• Delete selected messages from memory.
• Skip through or repeat your messages.
• Turn your answering system on or off.
• Change your announcement.
• Leave a memo.
A three digit, factory set security code is written on the underside
of the Answer-Phone'“ Your security code must be entered to use
any remote functions. This code prevents unauthorized use of
remote operation. A voice prompt is programmed into your new
Answer-Phone'“ to guide you through remote operations.
B. Setting the
Time/Day
Stamp
18
The Time and Date is added to the end of each message or
memo. Before using your new Answer-Phone'“ the time/day stamp
should be properly set.
1. Slide VOLUME control to a comfortable level (usually midway).
When you power-up the unit, the answerer is automatically
turned on and the
MESSAGES display reads “00”.
Open the DOOR to expose the Answerer Controls.
2. To set hour.
a) Advance the hour by holding the HOUR button until unit
voices the appropriate hour, “01”-“12”.
Note; Voice will announce “AM” or “PM” as it reaches one o’clock
while advancing hours.
Page 22
SYSTEM OPERATION
To set minute.
3.
a) Advance the minute by holding or tapping the MINUTE
button until unit voices the appropriate minute “01”-“59”.
4.
To set day.
a) Advance the day by pressing and holding the DAY/TIME
CHECK button until the voice announces each day in
sequence.
b) Release the button at correct day.
5.
Checking the Time/Day Stamp.
a) Tap the DAY/TIME CHECK button.
b) The Voice will respond with the current time and day.
Note: A time check can be made at anytime answering system is
not playing.
Important: If the Time/Day Stamp has not been set, the VOICE
system will announce the following during a time
check; “1:00 AM Monday”.
ANSWERING
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Before using your new Answer-Phone"", you should record an
outgoing announcement (OGA). This is the announcement that
callers will hear when the system answers a call.
1, Prepare your announcement.
Example: ‘‘Hello. I cannot come to the phone right now.
Please leave your name, telephone number, and message after
the tone. I will return your call as soon as possible. Thank
you.”
Note: The 14 minute all digital memory is shared between the
announcement and all messages and memos. The briefer your
announcement, the more memory there will be left for messages.
2 Hold down ANNOUNCEMENT button.
When tone sounds start recording your message by speaking
into the microphone. Speak clearly and close to the
microphone. Recording will stop when button is released and
another tone will sound.
Tap ANNOUNCEMENT button to replay OGA. If there is no OGA,
the VOICE will speak, “Please leave message after tone.”
Note; If a call comes in and no OGA has been recorded, the
Answer-Phone'“ will give the caller a built-in prerecorded
announcement, “please leave message after tone.”
C. Recording
Your
Announce
ment
I
ÜTT1 o@
D, Playing
Back Your
Announce
ment
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MfMiJ яПг'.'Ж
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o@
19
Page 23
ANSWERING
SYSTEM OPERATION
E. Turning the
Answering
System
On or Off
MESSAGeS
1.
2.
o BH
£RAS£
o
ft
Pressing the ON/OFF button will turn on the answering system.
(It does not control the telephone operation.) The VOICE will
announce, “Answer functions are on.” The display will show the
number of messages.
Pressing the ON/OFF button again will turn off the answering
system. The VOICE will announce, “Answer functions are off.”
The display will show “—”.
F. Message
Volume
Control
G. Recording
a Memo
You can use the volume control on the side of the Answer-Phone™
to adjust the volume of the systems speaker. Slide the switch until
you find a comfortable volume level.
Press and hold down MEMO button. Recording will start after the
tone. Speak into the microphone and release the MEMO button
when finished. The unit will beep and the MESSAGES indicator will
be advanced by one count.
20
Page 24
ANSWERING
SYSTEM OPERATION
The LED MESSAGES indicator will display the following in the two
digit display:
1. If answerer is ON, the number of messages in memory will be
displayed.
2. If answerer is OFF, the middle segment of each of the two LED's
will show “ —
3. If answerer is not receiving AC power, the display will be blank.
4. If the answerer is on and replaying a message, the number of
that message will be displayed.
5. If no batteries have been installed or the batteries are going low
on power, a “Lo” display will alternate on the display.
After you have recorded your announcement, the MESSAGES
indicator should be on and reading “00”.
The system is ready to answer calls.
If the message indicator reads “ — ”, push and release ON/OFF
button to turn answerer on.
When the system answers a call, the caller hears the outgoing
announcement followed by a beep.
After the caller leaves a message, the answerer records a
Time/Day Stamp at the end of the message. The message is stored
in memory and the MESSAGES window displays the total number of
messages currently stored.
H. Message
Counter
Display
Operation
¡¡¡¡"I ON/orf MessAaes
illl o
nAr
m o ^
I. Automatic
Answering
Operation
Note: Lifting the HANDSET on your GE 2-9831, or any extension
telephone on the same line while the answerer is recording a
phone message, will automatically interrupt and stop the answerer
portion of the unit.
21
Page 25
ANSWERING
SYSTEM OPERATION
J. Incoming
Message
Length
tr
INCOMING
MESSAGES
1
/£fl
I '
MINUTE MINUTE
K. Screening
Your Calls
L. Ring Select
RING SELECT
TOLL
J SAl/ffl
1. The maximunn recording time per message depends on the
setting of the INCOMING MESSAGES switch.
Position ‘‘2 MINUTE" allows recording an incoming message
as long as the caller is speaking and the memory is available
up to a maximum of two minutes.
Position "4 MINUTE’’ is the same as above except the
maximum time will now be 4 minutes instead of 2 minutes.
2. The SuperVox feature disconnects the answerer automatically
after the party hangs up, or stops talking for seven seconds. It
also hangs up on dial tone or non-voice signals from local
phone company.
3. if the unit phone or an extension phone is picked up during the
answerer operation, the answer function will auto-disconnect.
The caller can be talked to directly at this point.
To screen calls, simply set the system to answer calls. Adjust the
VOLUME setting so you can hear the OGA and the caller’s message
on the Answerphone’s built in speaker.
If you decide to take the call, lift the handset of the GE 2-9831 or
any extension on the line. The system will stop recording and you may
speak to the caller.
Set the RING SELECT switch on your Answerphone to 2, 4, or Toll
Saver to choose the number of rings before the system answers.
1. Position '2' - the unit will answer on the second ring,
2. Position ‘4’ - the unit will answer on the fourth ring.
3. Position ‘Toll Saver’ - the unit will answer on the second ring if
you have new messages and answer on the fourth ring if there
are no new messages.
M. Toll Saver
RING SELECT
DD
22
*TDLL
SAVER
Use the - Toll Saver’ setting when you will be calling from another
location to check for messages. If you have new messages waiting
the system will answer on the second ring. If there are no new
messages, the phone will answer on the fourth ring. You can then
hang up after the third ring to avoid paying long distance charges.
Page 26
ANSWERING
SYSTEM OPERATION
1. Before playing your messages, set SPEAKER volume to an
appropriate level with VOLUME control.
2. To play all messages and memos, press and release PLAY
button.
The answer system begins playing the first message stored in
memory to the end. The VOICE will add the message number
to the beginning and the time/day stamp to the end of each
message. The MESSAGES indicator will show the number of
the message being played.
Example:
“Message 1’’, {message. . .), “Hour, Minute, Day”
“Message 2’’, (message. . .), “Hour, Minute, Day’’ ETC. . .
Until the end where VOICE will announce, “End of Messages’’.
3. To erase all messages, press ERASE button at the end of
playback before another incoming message. To erase a specific
message, press ERASE while that message is playing.
4. To stop playback, press STOP button at anytime.
5. To review a message from the beginning, tap MESSAGE
REVIEW button during that message. The unit will move back
to the beginning of that message. To reverse through a specific
message, press and hold the MESSAGE REVIEW button.
Release when at the desired point in the message.
6. To review any previous message, tap MESSAGE REVIEW
button during the VOICE announcement of a “message
number.’’ Continued tapping of MESSAGE REVIEW button will
move back through the messages to the first message and
start playback.
7. To advance to next message, tap MESSAGE SKIP button at
any time during the message. The unit will move forward to the
next message. If there are no more messages the unit will stop.
To advance through a specific message, press and hold SKIP
button. Release when at the desired point in the message.
N. Playing Your
Message/
Memos
OfiDff MfSSAGES
o
'y/—f
] o@o
moiMKimifT
] o@o
23
Page 27
ANSWERING
SYSTEM OPERATION
O. Erasing
Your
Messages
P. When
Memory
is Full
Q, When the
Answer
Function is
Off
To erase all your messages without playback, press the ERASE
button.
To erase a specific message, press ERASE button while that
message is playing.
When the system’s memory is full, the MESSAGES indicator will
flash rapidly. The unit will answer on the tenth ring. A VOICE will
announce “Memory is full, please enter security code after tone.’’ If
the caller does not enter the unit’s (factory set-3 digit) security code
within 7 seconds, the Answer-Phone™ will hang up. To make room
for new messages, press PLAY to allow for deletion of some
messages. (See section on Remote Operation on page 27.)
When off, the answer function will answer on the tenth ring and a
voice will announce “Answer functions are off, please enter security
code after tone’’ and wait for your security code to be entered.
R. Answerer
Reset
24
If the unit does not seem to be functioning properly, pull the AC/DC
POWER ADAPTER from the POWER 9VDC Jack on the back of
the Answerer. Wait at least 5 seconds and plug back in. All
messages/memos will be erased. Time and Day have to be re
entered and the announcements re-recorded.
Note: Disconnecting the AC/DC POWER ADAPTER at the 110 VAC
wall plug will not reset the answerer.
Page 28
REMOTE
OPERATION
When you call your Answer-Phone’“ from another location, using a
touch tone phone you can enter your three digit security code.
(This code is factory preset and written on the bottom of the unit.)
You may then listen to your messages or enter a command to
request one of the other features normally available to you at
home.
Note: Remote operation will be terminated locally by pressing STOP
or by picking up any phone on the same line.
You can press any key from a touch tone phone while outgoing
message is playing to bypass the announcement. The unit emits a
transfer tone when bypassed. You may leave a message or dial the
3-digit security code to enter remote operations.
The Answer-Phone’“ has been programmed to be “user friendly”
while you are away from home.
When you call from a remote touch tone phone
1. Listen to or bypass the OGA.
You will hear a transfer tone.
Enter your 3-digit security code. A voice will announce how
many messages you have, followed by 3 beeps.
A voice will begin to recite part one of the menu.
At the end of the first menu you will hear 3 beeps. This
indicates that answerer is waiting for a command from you. If a
command is not received by the answerer within 7 seconds, it
will hang up.
At the completion of any function, you will again hear 3 beeps
6.
meaning the answerer is awaiting your next command. If no
command is given within 7 seconds, the machine will hang up.
A. Introduction
B. Outgoing
Announce
ment (OGA)
Bypass
C. Using the
Remote
Voice
Menus
Note: You don’t have to listen to the entire menu before giving a
command. You may enter the desired menu number at any time.
1st Menu
“Press 1 to play messages.
Press 2 to play announcement.
Press * to stop functions.
Press 3 for other functions.”
2nd Menu
“While playing messages. . .
Press 7 to play previous message.
Press 8 to repeat message.
Press 9 to skip message.
Press 3 for other functions.”
D, Remote
Voice
Menus
25
Page 29
REMOTE
OPERATION
3rd Menu
“Press 4 to record new announcement. Press 4 again to stop.
Press 5 to record memo. Press 5 again to stop.
Press 6 to turn on.
Press # to turn off.
Press 3 for other functions.”
Note: Only the 1st menu will play unless you press 3 to reach the
next menus.
E. Touch
Tone
Commands
1
J
Remote Message Play — Pressing 1 for message play will cause
the unit to start playing all messages from beginning to end. The
answerer will voice prompt for the 0 key for erasure at the end of
each message allowing 3 seconds for the 0 key to be pressed if
message is to be erased, then the unit will voice “message
number” then play the next message.
Message Stop — Pressing * for ‘STOP’ at anytime will terminate
message playback. You will then hear the 3 tone prompt.
Remote Message Repeat — During message playback, pressing 8
for ‘REPEAT during a message will cause the unit to restart the
same mesage.
Remote Message Skip — During message playback, pressing 9
for ‘SKIP’ during a message will cause the unit to stop playing the
present message and start playing the next message.
Previous Message Play — During message play, pressing 7 will
terminate present message and play previous message.
Remote Announcement Change — After the beep press 4 to start
recording new announcement. After the beep speak into the phone.
Press 4 again to stop.
Remote Announcement Playback — Press 2 to play
announcement. If there is no announcement, the unit will speak the
default announcement: “Please leave message after tone.”
Remote Memo — After the beep, press 5 to start recording memo.
After the beep, speak into the phone. Press 5 again to stop.
Remote Turn Off — Press # to turn answering machine off.
26
#
Page 30
REMOTE
OPERATION
When the system’s memory is full or the system is turned off, it
answers after ten rings. The unit will answer with a tone on the
tenth ring and the answerer will announce “Memory full, please
enter security code after tone’’. It will allow 7 seconds for the
security code to be entered. If it is not, the unit will hang up.
To make room for new messages, you should press 1 on your
remote phone to listen to your messages and press 0 deleting
some or all messages to make room in the memory.
When off, the answer function will answer on the tenth ring,
announce “Answer functions are off, please enter security code
after tone’’, and wait for your security code to be entered.
F. When
Memory is
Full
G. When
Answer
Function
Is in Off
Position
27
Page 31
IN CASE OF
DIFFICULTY__________________________________________________
If your Answer-Phone’" does not work properly, follow the Service Check List. If it is still
inoperative then disconnect the Answer-Phone’“ and try another telephone to determine
if the problem is with the telephone line. If it is the telephone line, notify the telephone
company for service.
If the Answer-Phone'" continues to malfunction, please make sure you have followed all
the instructions in this manual to correct the problem.
If you cannot correct the problem, reset the answerer by following the instructions on
page 24.
If you continue to have problems, refer to the service information on page 30 of this
guide. If the problem cannot be corrected, then the Answer-Phone’“ must be
disconnected.
TELEPHONE PROBLEM
1. No Dial tone
2. Phone does not dial
3. You cannot be heard by other
party
4. LINE IN USE INDICATOR is
solid red
5. Incoming and Outgoing voice
volume is too low
6. Phone does not ring
7. Tone Feedback Flutter while
dialing in pulse mode
8. Memory Dialing Problems
SOLUTION
• Check Cords to make sure they are inserted
correctly.
• Does HOOK SWITCH extend fully when handset
is removed from cradle?
• Check PULSE/TONE switch. Place in the PULSE
position.
• Check that handset coil cord is fully inserted at
both ends.
• Check that Answer-Phone’" telephone cord is
connected at both ends.
• Check that other phone(s) is on hook.
• Check that other phones are off hook at the
same time. If so, this is a normal condition as
volume drops when additional phones are used
at once.
• Is RINGER SELECT set to OFF position?
• Are you using too many phones on one line?
{See FCC Information on back cover.)
• This is normal as power is fluctuating with phone
out-pulsing.
• Did you program number correctly?
• Did you follow the proper dialing sequence?
28
Page 32
IN CASE OF
DIFFICULTY
ANSWERER PROBLEM
1. Does not answer calls
2. Only answers after 10 rings
3. “Lo” flashes in MESSAGES
indicator
4. Batteries fail frequently
5. After power outage, announce
ment and message are lost
6. Time announcement does not
advance
7. No outgoing message
8. Unit answers but does not
record
9. No audio during replay or call
screening
10. Messages are incomplete
SOLUTION
• Check that answer function is ON.
• Check that answer function is ON.
• Check that message memory is not full.
• Check that 4 fresh “AAA” Alkaline Batteries are
installed properly.
• Batteries need to be replaced.
• Battery power is used during power outages, or
when AC power is not supplied to unit.
• “AAA” batteries are not installed or needs
replacing.
• Time not set. Set time (page 18).
• Answer function is OFF. Turn ON.
• Re-record OGA message.
• Memory is full, play messages.
• Was STOP pressed?
• Was an extension phone picked-up?
• Adjust VOLUME switch.
• Incoming call exceeded INCOMING MESSAGES
limit. 2 min/4 min.
• Memory is full.
REMOTE OPERATION PROBLEM SOLUTION
1. System does not respond to
commands
2. System doesn’t answer until
the 10th ring
• Check to make sure you are using Touch-Tone
• Start entering codes before 7 second timeout.
• Enter correct 3 digit security code.
• Press dial buttons firmly. (There may be noise
• Answerer is turned off.
• Enter 3 digit security code and press 6 to turn
• If memory is full, enter Security Code, then listen
phone.
interference on the phone lines.)
on.
to and delete messages to make room in
memory (page 27).
29
Page 33
PRODUCT CARE
& SERVICE
To keep your telephone working and looking good, follow these few
simple rules
• Avoid putting telephone near heating appliances or other high
temperature sources.
• Try to avoid placing telephone near devices that generate
electrical noise, (i.e., motors, fluorescent lamps.)
• Telephone should not be exposed to direct sunlight or moisture.
• Avoid dropping the Handset as well as other rough treatment to
the phone.
• Clean telephone with a soft cloth dampened with water.
{Remember to first unplug phone from wall outlet.)
• Never use a strong cleaning agent or abrasive powder, as this
will damage the finish.
• Retain the original packaging, should you need to ship the
phone at a later date.
A. Product
Care
This product should be serviced only by those specially trained in
appropriate servicing techniques. For instructions on how to obtain
service, refer to the warranty included in this Guide, or call
Consumer Information: (800) 448-0329.
Attach your sales receipt to the booklet for future reference or jot
down the date this product was purchased or received as a gift.
This information will be valuable if service should be required
during the warranty period.
Purchase date
Name of store
30
__________________________________________
B. Service
—
Page 34
What does your warranty cover?
• Any defect in material or workmanship.
For how long after the original purchase?
• Two years.
• The warranty for rental units begins with the first rental.
What will we do?
• Provide you with a new, or at our option, a reconditioned unit.
• The exchange unit is warranted for the remainder of your
product’s original two-year warranty period.
How do you make a warranty claim?
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.
• Include in the package a copy of the sales receipt or other
evidence of date of original purchase. If the unit was a gift,
provide a statement specifying the date received. Also print
your name and address and a description of the defect.
• Ship the unit standard UPS or equivalent to;
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• A new or reconditioned unit will be shipped to you prepaid
freight.
What does your warranty not cover?
• Customer instruction. Your Owner’s Manual provides
information regarding operating instructions and user controls.
For additional information, ask your dealer.
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Product which have been modified or incorporated into other
products.
• Product purchased or serviced outside the USA.
How does state law relate to this warranty?
• This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
What if you purchased your unit in Canada?
• Refer to the Canadian Warranty.
For products purchased outside the United States and Canada, see
dealer for warranty.
Thomson Consumer Electronics, Inc.
GE TWO-YEAR
LIMITED WARRANTY
31
Page 35
FCC REGISTRATION INFORMATION
Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68,
FCC Rules and Regulations.
1. Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating among other information, the FCC Registration number and Ringer Equivalence
Number (REN) for the equipment You must, upon request, provide this information to your telephone company.
The REN is useful to determine the number of devices you may connect to your telephone line and still have all these devices ring
when your telephone number is called. In most (but not all) areas, the sum of the REN’s of all devices connected to one line should
not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact
your local telephone company.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party
line. Check with your local telephone company.
Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
2 Rights of the Telephone Company.
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where prac
ticable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary disconti
nuance, the telephone com pany m ust: (1) promptly notify you of such temporary discontinuance, (2) afford you the opportunity to cor
rect the situation and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart
E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action
is required in the operation of its business and not inconsistent with FCC Rule s and Regulations, If these changes are expected to
affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow
you to m aintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna for radio or
television that is “receiving” the interference).
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not elim inate the interference, please consult your dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV
Interference Problems” This booklet is available from the U.S. Government Printing Office, Washington, D,C, 20402. Please specify stock
number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards tor Hearing Aid Com patibility.
Model 2-98318
347A7197-B001 (Rev. 0)
94-04
Printed in Malaysia
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