GE 29582 User Manual

Model 29582 Digital Answerer with Call Waiting Caller ID and Speakerphone Telephone User’s Guide
2
Important Information
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certied equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and veried by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualied radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Table of Contents
Important InformatIon .................................2
I
nterference InformatIon .............................2
t
elephone network InformatIon .................3
ren n
umber ...............................................3
h
earIng aId compatIbIlIty ............................3
l
IcensIng .....................................................3
fcc rf r
adIatIon exposure statement ........3
I
ntroductIon ...............................................6
b
efore you begIn ........................................6
P
arts CheCklist .................................................6
t
elePhone JaCk requirements.........................6
I
mportant InstallatIon InformatIon .............7
b
ase layout .................................................8
I
nstallIng the phone ....................................9
D
esktoP installation ........................................9
W
all mounting the Phone ..........................10
i
mPortant instruCtions for moving the
a
nsWerer: ........................................................11
a
nswerIng system set up ..........................11
r
eCorDing the greeting ...........................11
t
elephone set up ......................................12
s
etting Your loCal area CoDe ...................12
s
etting the DisPlaY Contrast ......................13
s
etting the time anD Date ............................13
s
etting the inComing message length ......14
s
etting the reCorDing qualitY ..................15
s
etting the rings to ansWer .......................15
t
oll saver .......................................................15
s
etting the seCuritY CoDe ...........................16
s
etting the Dialing moDe ............................16
m
essage volume.............................................17
r
inger volume ................................................17
h
anDset volume.............................................17
s
PeakerPhone volume ...................................17
t
elephone operatIon .................................17
u
sing the sPeakerPhone ...............................17
s
PeakerPhone loCation ............................17
s
PeakerPhone use .....................................18
r
eCeiving a Phone Call.................................18
P
laCing a Phone Call ................................... 18
s
WitChing betWeen sPeakerPhone anD
h
anDset ......................................................18
t
emPorarY tone Dialing ...............................19
f
lash ................................................................19
r
eDial ...............................................................19
m
ute .................................................................19
a
nswerer operatIon ..................................20
C
all ansWering ..............................................20
a
uto DisConneCt ............................................20
P
laYing messages ...........................................20
e
rase messages ..............................................21
l
eaving a memo ..............................................21
m
emorY full ...................................................22
r
emote aCCess ................................................22
r
emote aCCess CommanDs .......................23
c
aller Id features ....................................23
s
ummarY sCreen ............................................. 23
C
aller iD With Call Waiting .......................24
r
eCeiving anD storing Calls ........................24
r
evieWing Call reCorDs ...............................24
e
rasing Caller iD info ................................. 24
D
ialing baCk ...................................................25
5
memory .....................................................26
s
toring a number in memorY .....................26
s
toring Caller iD reCorDs ..........................27
i
nserting a Pause in the Dialing sequenCe 27
C
hanging a storeD number .........................27
D
ialing a storeD number .............................28
D
ialing a quiCk Dial number ......................28
r
evieWing storeD numbers ..........................28
C
hain Dialing from memorY ........................29
m
essage IndIcators ....................................29
t
roubleshootIng guIde ..............................30
g
eneral product care ..............................32
w
arranty ..................................................33
I
ndex .........................................................34
Table of Contents
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
Before You Begin
Parts Checklist
Make sure your package includes the following items:
Base
AC power adaptor
Handset
Coiled cord
Mounting bracket
Line cord
Telephone
line jack
Wall plate
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to nd out how to get one installed.
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.
8
Base Layout
delete (button)
memo (button)
store (button)
menu (button)
ans on/off
(answer on/off
button)
announce (button)
VOL+/- (volume +/- buttons)
ash/exit (button)
redial/pause
(button)
skip (button)
Microphone
PLAY/STOP (button)
repeat (button)
dial (button)
* tone (button)
message speed
(button)
display
mute (button)
Quick dial/emergency
memory (buttons)
SPEAKERPHONE (button)
9
Installing the Phone
Desktop Installation
CAUTION: To reduce risk of personal injury, re, or damage use only the 5-280 (white) or 5-280 (black) power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or oor mount position.
1. Plug the coiled cord into the handset. Plug the other end into the jack on the side of the base.
2. Place the handset in the base.
3. Plug the telephone line cord into the LINE jack on the back of the phone. Plug the other end into a wall jack.
4. Connect the small end of the power adaptor into the POWER
7.5V AC jack on the back of the answerer. Plug the other end into an AC power outlet. The screen
displays PLEASE WAIT....., then announces “Press menu key to set up the unit”. The unit
is ready for setup or to answer calls with the default greeting and settings.
NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary) dialing, see “Setting the Dialing Mode.” If you don’t know which type of service you have, check with the phone company.
NOTE: The unit is properly installed if you pick up the handset and hear the dial tone. Otherwise, recheck all the installation steps.
1
2
3
4
10
Wall Mounting the Phone
1. To prepare for wall mounting, wrap excess
telephone cord, if any, around the hooks provided on the wall mount bracket. Be sure to leave enough cord for connecting to the base at the top and the wall jack through the center cut out of the wall bracket.
2. Plug the line cord into the jack of the base.
3. Align the line cord with the small cut out in the wall
mount bracket.
4. Align and inset the two sets of small tabs of the
wall mount bracket into the base at the top. Then gently press into the two sets of bottom grooves until it snaps in place.
5. Connect the small end of the power adapter into the POWER 7.5V AC jack on the back
of the answerer. Secure the cord of the power adapter in the groove on the wall mount bracket.
6. Carefully turn the handset hook180 with a coin or screwdriver until it points upward
(the WALL imprint will be right side up). You need to do this so the at the handset doesn’t fall out of the base.
7. Connect the line cord to the wall phone jack, through the center cutout of the wall
mounting bracket.
8. Slip the mounting of the base (on bottom of unit) over the wall plate post and slide the
base down until the phone is rmly in place.
9. Plug one end of the coiled cord into the handset. Plug the other end into the jack on
the side of the base.
10. Place the handset on the base.
11. Plug the AC Power adapter into an AC power outlet. The screen displays
PLEASE
WAIT… then announces: “Press menu key to set up unit. The unit is ready for
Answering System Set Up.
11
Important Instructions for Moving the Answerer:
To move the answerer to a different location in the house, follow these instructions:
1. Disconnect the phone line.
2. Go to the electrical outlet and unplug the power adaptor.
3. Move the unit and phone line to the desired location.
4. Plug in the power adaptor into an electrical outlet.
5. The display shows that the messages have not been erased.
6. Connect the phone line.
7. Reset the time/date settings or wait for the next call to set them automatically.
Answering System Set Up
Recording the Greeting
Before using your new answerer, you should record a greeting (the announcement callers hear when your answering system answers a call). If you don’t record a greeting, callers hear a default greeting which says, “We are unavailable to take your call. Please leave a message and thank you for calling.”
When recording the greeting you should be about 6 inches from the unit. Eliminate as much background noise as possible.
1. Prepare your greeting.
Sample Greeting: “Hi, this is (use your name here). I can’t answer the phone right now, so please leave your name, number, and a brief message after the tone, and I’ll get back to you. Thanks for calling.”
2. Hold down the
ANNOUNCE button. The unit announces “Record your announcement
after the tone,” and The screen displays ANNOUNCE RECORD. After the tone, you have
30 seconds to record your greeting.
3. Release the
ANNOUNCE button when you nish.
• To review the greeting, press and release the
ANNOUNCE button. The unit plays back
your greeting automatically.
• To return to the answerer’s default greeting after you’ve recorded one, press the
ANNOUNCE button and release it when you hear the tone, or press and hold the DELETE button when the greeting is playing.
12
Telephone Set Up
You can customize the following settings to suit your needs.
Local Area Code Sets your local area code for Dial Back. Display Contrast Selects the display contrast. Time/Date Sets the time and date. Message Length Sets the length of time allowed for
incoming messages.
Recording
Sets the recording quality between
Quality
standard (STD) and long play (LONG).
Rings to Answer Selects the number of rings before the unit answers. Remote Access Sets your 3-digit code used for remote access to the unit. TONE/PULSE
Sets the phone for tone or pulse dialing.
Dialing
Setting Your Local Area Code
1. Press and release the MENU button. The screen displays LOCAL AREA CODE. The unit announces, “Setup menu, use SKIP or REPEAT. To save a setting, press MENU.
2. The left-most digit, or a (_) sign ashes indicating the unit is ready to accept the area code entry.
3. Use the keypad to enter your three digit Local Area Code.
4. After the 3rd and last digit are entered, press the
MENU button to store the area code
and go to the next setting.
NOTE: If you make a mistake, you can use the SKIP or REPEAT button to move between 1st to rd digit and input the number from the keypad again.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
Default Settings
Local Area Code – – – Display Contrast  Time/Date 12 a.m. 1/01 Message Length 2 minutes Recording Quality Standard (STD) Rings to Answer  Security Code 12 Dialing Tone
1
Setting the Display Contrast
This setting allows you to adjust the display contrast for easier readability.
1. If you recently adjusted the Local Area Code menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays SET CONTRAST.
2. Use the
SKIP or REPEAT button to select the desired setting (1-5).
3. When nished, press the
MENU button to conrm and go to the next setting.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
Setting the Time and Date
NOTE: If you have subscribed to the Caller ID display feature from your telephone company, the telephone company sends the time and date with the Caller ID information. The unit automatically sets the time and date when the rst call is received.
Hour
1. If you just adjusted the Display Contrast menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays SET TIME/DATE.
2. The hour digits ashing indicates that the unit is ready to accept entry. Use the keypad numbers to enter a two digit number to set the hour.
3. When nished, the cursor moves to the Minute eld. Now you’re ready to enter the minutes.
Minutes
1. Use the keypad numbers to enter a two digit number to set the minutes.
2.
When nished, the cursor moves to the AM or PM eld. Now you’re ready to enter the time of day, AM or PM.
1
AM/PM
1. Press “* “ on the keypad for AM and press “# “ for PM to set the time of day.
2. When nished, the cursor moves to the Month eld. Now you’re ready to enter the month.
Month
1. Use the keypad to enter two digit numbers to set the month.
2. When nished, the cursor moves to the Date eld. Now you’re ready to enter the day.
Date
1. Use the keypad to enter two digit numbers to set the date.
2. When nished, press the
MENU button to conrm.
TIP: For example, to enter 8:09 a.m. /:
1. Press 08.
2. Press 09.
3. Press * (for a.m.).
4. Press 07.
5. Press 04.
6. Press the
MENU button.
NOTE: To skip to next setting, press the SKIP button. To exit setup, press the FLASH/EXIT button.
Setting the Incoming Message Length
This setting allows you to set the maximum length of time allowed for a single incoming message. You can choose from 1-4 minutes.
1. If you just adjusted the Local Area Code menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays MESSAGE LENGTH.
2. Use the
SKIP or REPEAT button for the desired setting.
3. When nished, press the
MENU button to conrm. The unit beeps.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
15
Setting the Recording Quality
This setting allows you to set the recording quality between standard (STD) and long play (LONG). Long play will give more recording time (approx. 25 min.) than standard (15 min.).
1. If you just adjusted the Remote Access menu, skip to step 2. If you haven’ t adjusted any other setting, press and release the MENU button until the screen displays REC:4STD LONG.
2. Use the SKIP or REPEAT button or select the desired setting.
3. Press the MENU button to conrm setting and go to next setting.
Setting the Rings to Answer
This setting allows you to set the number of rings before the unit answers a call. You can choose from 2-8 or Toll Saver (see “Toll Saver.”)
1. If you just adjusted the Recording Quality menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays SET RINGS TO ANS.
2. Use the
SKIP or REPEAT button for the desired setting (2-8, Toll Saver).
3. When nished, press the
MENU button to conrm. The unit beeps.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
Toll Saver
Toll Saver can save you the cost of a call when you access your messages from another phone:
• If you have new messages, the unit answers after the 2nd ring.
• If you have no new messages, the unit answers after the 5th ring.
You can hang up after the 3rd ring and save the pay telephone or long distance charge.
1
Setting the Security Code
This feature allows you to change the factory default remote access code used for remote access to you answerer. The default code is 123.
1. If you just adjusted the Rings to Answer menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays REMOTE ACCESS.
2. The left-most digit, or a (_) sign will ash indicating the unit is ready to accept the security code entry.
3. Use the keypad to enter a three digit Security Code.
4. After the 3rd and last digit have been entered, press the MENU button to store the security code and go to the next setting.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
NOTE: If you make a mistake, you can use the SKIP or REPEAT button to move between 1st to rd digit and input the number from the keypad again.
Setting the Dialing Mode
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically set for touch-tone use.
1. If you just adjusted the Remote Access menu, skip to Step 2. If you haven’t adjusted any other setting, press and release the MENU button until the screen displays 4 TONE PULSE. 4indicates which set up the unit is currently in.
2. Use the
SKIP or REPEAT button for the desired setting.
3. When nished, press
MENU to conrm. The unit beeps.
NOTE: To skip to the next setting, press the MENU button. To exit setup, press the FLASH/EXIT button.
1
Message Volume
Use the VOLUME (+ or -) buttons to adjust the volume when playing back messages and while reviewing or changing the setting.
Ringer Volume
Use the switch, located on the right side of the unit, to adjust the loudness of the ringer.
Handset Volume
Use the VOLUME (+ or -) buttons to adjust the handset listening volume while it is in use.
Speakerphone Volume
Use the VOLUME (+ or -) buttons to adjust the speakerphone listening volume while it is in use.
Telephone Operation
Using the Speakerphone
IMPORTANT: In the event of a power outage, the speakerphone and answerer will not be operational.
Speakerphone Location
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you nish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect.
18
Speakerphone Use
Note the following guidelines when using the speakerphone:
• The speakerphone works similar to a two-way radio in that you can only listen or talk at one time.
• Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are talking.
• You can adjust the speakerphone volume by pressing the
VOLUME (+ or -) buttons.
• The speakerphone indicator comes on when the speakerphone is in use.
Receiving a Phone Call
1. When the phone rings, the speakerphone indicator blinks and the caller’s information, if any, will be shown on the display panel. Lift the handset or press the SPEAKERPHONE button to connect your phone call.
2. You can adjust the volume of the caller’s voice by pressing the
VOLUME (+ or -) buttons.
Placing a Phone Call
1. Lift the handset or press the SPEAKERPHONE button and wait for a dial tone.
2. Dial the telephone number you wish to call.
3. You can also dial the number on the keypad rst, then press the SPEAKERPHONE button to dial out. The screen displays PREDIAL. In case of a mistake in entering the number, press the DELETE button to erase the last digit.
4. You can adjust the volume of the caller’s voice by pressing the
VOLUME (+ or -) buttons.
Switching between Speakerphone and Handset
You can switch between speakerphone and handset while the phone is dialing a number, or anytime during a conversation.
Speakerphone to Handset — Pick up the handset.
Handset to Speakerphone — Press the SPEAKERPHONE button, then hang up handset.
19
Temporary Tone Dialing
If you have pulse service, you can temporarily change from pulse to tone service. After dialing the telephone number, press and release the TONE (*) button on the telephone. This allows access to phone services that require a tone, such as banking and long­distance services. After you hang up the handset, the telephone automatically returns to pulse service.
Flash
Press the FLASH/EXIT button to activate customer calling services such as call waiting or call transfer, which are provided by your local phone company.
Redial
Redial the last number you called by pressing the REDIAL button after you get a dial tone.
NOTE: The Redial feature holds in memory the last phone number you dialed (as many as 28 digits). If you pressed any numbers after dialing the phone number, (for example, when accessing a voice-menu system) those numbers also are redialed.
IMPORTANT: In the event of a power outage, your phone will still be able to make and receive calls, however, the speakerphone and answerer will not be operational.
Mute
1. Press the MUTE button to mute a call, the mute indicator will light up. You will still be able to hear the calling party but they will not be able to hear you speaking.
2. Press the
MUTE button again to unmute the call.
20
Answerer Operation
Call Answering
When a call comes in, the unit will ring the number of times set, play the greeting, and record the incoming call.
You can:
• Answer the call before the unit answers.
• Pick up the phone during the greeting.
• Listen to the incoming message (Call screening).
• Pick up the phone during the incoming message, if desired.
• Disconnect the caller by pressing the
PLAY/STOP button.
Auto Disconnect
Auto Disconnect stops the unit from playing the greeting or recording when you pick up the phone and answer the call. If the greeting or recording does continue to play after answering, press the PLAY/STOP button.
If you would like to screen the call, allow the system to answer before picking up the phone.
Playing Messages
Use the PLAY/STOP button to play messages. The unit rst plays new messages in the order received. If there are no messages, the unit announces, “You have no messages.” If there are no new messages, the old messages are played back.
When playing messages, the message number and the date-time stamp will be shown on the display.
• To play messages, press and release the
PLAY/STOP button.
• To stop playback, press and release the
PLAY/STOP button again.
• To restart the message that is playing, press and hold the
REPEAT button until the
message restarts.
21
While playing message, user can press the MESSAGE SPEED button to listen to message playback at a slower speed.
Press the MESSAGE SPEED button again to change back to normal playback speed. The screen displays the selection message.
• To replay the previous message, press and release the
REPEAT button.
• To play the
SKIP message, press and release the SKIP button.
Erase Messages
Single Messages
You can erase a message itself, leaving the Caller ID information.
• While the message is playing, press and release the
DELETE button. The unit erases the
current message and announces, “Message erased.”
All Messages
You can also erase all the old messages only, leaving the new messages and Caller ID information.
While the unit is in ready-to-answer mode, press and hold the DELETE button until the unit announces, “Messages erased.”
• New messages can not be erased in this way. To erase new messages, play them then press the DELETE button during play back.
Leaving a Memo
Use the MEMO button to record a specic message for others who have access to the unit.
1. Press and hold the
MEMO button. The unit announces, “Record your memo after the
tone.”
2. Record your message after the beep.
3. Release the
MEMO button when you’re nished talking. The unit treats the memo as a
message, as the display shows.
22
Memory Full
When the unit’s memory is full, it answers after 10 rings and announces, “Memory is full. No messages will be recorded.” A 20-second waiting period follows, allowing you to enter
your security code.
Remote Access
You can access your answerer from any touch-tone phone from another location by entering your 3-digit security code (the default security code is 1 2 3, but you can change it.) Be aware that remote functions do not work with rotary or push-button pulse-dialing phones.
To access your answerer:
1. Call your telephone number.
2. After you hear the beep that follows the greeting, enter your 3-digit security code. The unit conrms your code with a double beep and plays the remote menu. IF the wrong security code is entered the unit beeps three times and allows for correct code to be entered.
NOTE: To bypass the greeting, you can enter your -digit security code any time while the greeting is playing.
The unit waits for a remote command for 20 seconds after the correct security code has been entered. Menu selections can be made while the menu is playing.
NOTE: The unit answers on the 10th ring when it is turned off or the memory is full. To access the answerer, enter the -digit security code after the beep. If memory is full, play messages and erase some of them to restore memory.
NOTE: After the unit plays the remote menu, it waits 20 seconds for a command, then disconnects.
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